373 results for It Systems Analyst jobs

Systems Manager

Dallas, TX
onsite
Permanent
110000 - 140000 USD / Yearly
We are looking for an experienced Systems Manager to lead and develop a team responsible for maintaining and optimizing critical hosted environments. This role requires a strong technical background combined with excellent leadership skills to ensure the delivery of high-quality infrastructure services to enterprise clients across diverse industries. Responsibilities: • Lead and mentor a team of systems and infrastructure engineers in managing a 24/7 hosted environment. • Oversee operations across virtualized platforms, cloud hosting services, and application delivery systems. • Ensure the infrastructure meets high availability, security, and performance standards. • Manage incident response processes, conduct root-cause analyses, and implement continuous improvement strategies. • Collaborate with cross-functional teams to align technical capabilities with business and customer requirements. • Develop and enforce engineering best practices, documentation protocols, and proactive monitoring solutions. • Handle capacity planning, configuration management, and lifecycle upgrades for servers, storage systems, and virtualization platforms. • Contribute to strategic planning for scalability, modernization, and the introduction of new technical solutions. • Recruit, train, and retain skilled engineering talent while fostering a collaborative and innovative team environment.
2026-03-11T00:00:00Z

IT Administrator

Rochester, NY
onsite
Temporary
24 - 25 USD / Hourly
We are looking for an experienced IT Administrator to join our team in Rochester, New York. This long-term contract position offers the opportunity to work in a dynamic environment, supporting both scientific and manufacturing staff. The ideal candidate will bring expertise in networking, systems administration, and hands-on troubleshooting. Responsibilities: • Maintain and optimize network infrastructure, including Meraki and Cato SD solutions. • Troubleshoot and manage Azure virtual networks to ensure seamless operations. • Administer backup systems, with a focus on Acronis technologies. • Provide support for Citrix environments used for application delivery. • Offer technical assistance for Agilent systems, including database backend and Citrix front end. • Diagnose and resolve infrastructure issues across networks and systems. • Collaborate with scientific and manufacturing teams to deliver hands-on IT support. • Address operational and IT challenges as they arise, ensuring minimal disruption. • Manage service desk tickets efficiently and provide timely resolutions. • Implement and support Active Directory and Windows 10 systems.
2026-03-11T00:00:00Z

Cybersecurity Analyst

Nashville, TN
onsite
Temporary
38 - 46 USD / Hourly
Robert Half is seeking a skilled Cybersecurity Analyst to join our client’s IT security team. This role is responsible for monitoring, analyzing, and responding to security threats across the organization’s network, systems, and applications. The ideal candidate has hands-on experience with security tools, incident response, vulnerability management, and risk mitigation in an enterprise environment. This is an excellent opportunity to play a critical role in protecting business-critical systems and sensitive data. Key Responsibilities:<ul><li>Security Monitoring: Monitor security systems including SIEM tools, firewalls, IDS/IPS, and endpoint detection platforms to identify potential threats.</li><li>Incident Response: Investigate and respond to security incidents, perform root cause analysis, and document findings.</li><li>Vulnerability Management: Conduct vulnerability scans, risk assessments, and coordinate remediation efforts.</li><li>Threat Analysis: Analyze emerging threats and recommend proactive security measures.</li><li>Access & Identity Management: Review and manage user access controls in accordance with security policies.</li><li>Policy & Compliance: Assist in maintaining security policies and ensuring compliance with industry standards (e.g., HIPAA, PCI-DSS, SOC 2, NIST).</li><li>Security Audits: Support internal and external security audits.</li><li>Security Awareness: Provide guidance and training to end-users on security best practices.</li><li>Documentation: Maintain accurate incident reports, risk assessments, and remediation documentation.</li></ul>
2026-02-25T00:00:00Z

Cybersecurity Analyst

Memphis, TN
onsite
Temporary
50 - 65 USD / Hourly
On behalf of our healthcare client, Robert Half Talent Solutions, Technology Division is seeking a Cybersecurity Analyst to support enterprise security operations across clinical, administrative, and patient‑facing systems. This is a highly visible role within a regulated environment where your work directly contributes to protecting patient data, maintaining system integrity, and supporting HIPAA‑driven compliance initiatives across the organization. The ideal professional enjoys investigative work, collaborative problem-solving, and strengthening the overall security posture of a complex healthcare environment. What You’ll Do:<ul><li>Monitor and analyze SIEM alerts using Splunk, Microsoft Sentinel, or IBM QRadar to identify indicators of compromise, suspicious activity, or emerging threats.</li><li>Investigate security incidents end‑to‑end, including evidence collection, log analysis, documentation, and escalation to senior analysts or incident response teams when necessary.</li><li>Contribute to ongoing HIPAA, NIST, and ISO 27001 compliance efforts, including documenting controls, validating security configurations, and supporting internal/external audits.</li><li>Maintain and review IAM controls, including provisioning, deprovisioning, privileged access reviews, MFA policies, and adherence to least‑privilege principles.</li><li>Assist with vulnerability management activities, including scanning, verifying remediation progress, patch validation, and collaborating with infrastructure teams on risk reduction.</li><li>Participate in security assessments, risk evaluations, and periodic control testing across applications, networks, and cloud platforms.</li><li>Support change management processes to ensure security considerations are incorporated into system upgrades, new implementations, and operational workflows.</li><li>Document incident findings, corrective actions, and recurring issues to support continuous improvement and reduce repeat vulnerabilities.</li><li>Collaborate with IT operations, networking, compliance, and application teams to maintain a secure ecosystem and promote best practices across departments.</li></ul>
2026-03-05T00:00:00Z

Sr. Systems Administrator

Wilmington, DE
onsite
Permanent
120000 - 150000 USD / Yearly
We are looking for an experienced Senior Systems Administrator to join our team in Wilmington, Delaware. In this role, you will manage and optimize critical technology infrastructure, ensuring high performance, security, and reliability across systems and applications. The ideal candidate will have strong technical expertise and leadership skills to oversee enterprise environments and support organizational goals. Responsibilities: • Design, implement, and maintain servers, storage solutions, virtualization platforms, and network systems to ensure optimal performance and reliability. • Lead the deployment and management of key technology infrastructure, aligning systems with business objectives and operational needs. • Monitor and enhance enterprise systems to prioritize resilience, business continuity, and collaboration among team members. • Oversee the health, performance, and lifecycle planning of infrastructure, including budgeting for servers, cloud solutions, and network resources. • Collaborate with application owners to manage and improve core firm applications such as document management, billing systems, and integrations. • Supervise and mentor system administration staff, delegating tasks, ensuring system documentation, and driving improvements. • Administer and maintain Active Directory, Group Policy, and identity services to keep systems secure and supported. • Develop and implement robust backup, disaster recovery, and restore procedures, conducting regular tests with relevant stakeholders. • Refine and enforce infrastructure and application standards, including change management, monitoring processes, and incident response protocols. • Act as an escalation point for complex system or application issues, coordinating with vendors and internal teams to resolve challenges.
2026-02-11T00:00:00Z

Sr. Systems Administrator

Fort Mill, SC
onsite
Temporary
42.75 - 49.5 USD / Hourly
We are looking for an experienced Senior Systems Administrator to join our team on a long-term contract basis in Fort Mill, South Carolina. This role is ideal for someone with strong technical expertise who thrives in managing and maintaining enterprise-level systems and software. The successful candidate will play a critical role in ensuring smooth operations across multiple locations while supporting approximately 400 users. Responsibilities:• Manage and maintain Active Directory environments to ensure security and efficiency.• Oversee the administration of Microsoft Windows Server systems, ensuring optimal performance.• Provide support and troubleshooting for Microsoft Windows 10 across the organization.• Collaborate with teams to implement and manage Microsoft 365 Enterprise solutions.• Administer Citrix technologies to enhance user experience and system functionality.• Work closely with marketing teams to facilitate workflows and improve system processes.• Migrate file shares to SharePoint Online and oversee its integration across the organization.• Ensure seamless operation of Dell Technologies hardware and software.• Support users across 22 locations, providing remote assistance as needed.• Conduct regular system updates and maintenance to minimize downtime.
2026-03-09T00:00:00Z

CAD Systems Analyst

Daytona Beach, FL
onsite
Temporary
0 - 0 USD / Yearly
We are seeking an experienced Application Support Analyst to support and maintain our county’s public safety dispatch and operations systems. The core platform is already implemented, and this role will serve as the dedicated internal resource responsible for ongoing system support, optimization, and integration work across police, fire, EMS, and the communications center. Responsibilities<ul><li>Serve as the primary internal owner of the public safety application platform (CAD or similar).</li><li>Provide day‑to‑day application support, troubleshooting, and system analysis.</li><li>Monitor and maintain backend data feeds, interfaces, and integrations across multiple agencies.</li><li>Support configuration, enhancements, upgrades, and new service connections as the platform evolves.</li><li>Work closely with dispatchers, call‑takers, and communications center leadership to understand workflows and translate operational needs into technical requirements.</li><li>Collaborate with IT teams and external vendors to resolve issues and ensure system stability and performance.</li></ul>
2026-03-10T00:00:00Z

Business Systems Analyst (Meditech)

Peridot, AZ
onsite
Temporary
0 - 0 USD / Yearly
Our client in Peridot, Arizona is seeking a Business Systems Analyst (BSA) with hands-on experience in Meditech electronic medical records (EMR). The ideal candidate will deliver high-impact EMR solutions that align with organizational goals and industry best practices.Key Responsibilities<ul><li>Serve as a Meditech EMR subject matter expert, supporting system integrations, upgrades, and optimization projects.</li><li>Analyze user requirements, workflows, and system specifications to deliver scalable Meditech EMR solutions.</li><li>Collaborate with stakeholders including clinicians, IT, and leadership to understand needs and translate them into technical specifications.</li><li>Lead configuration, testing, deployment, and troubleshooting of Meditech EMR modules.</li><li>Document system processes, develop training materials, and deliver end-user training.</li><li>Provide ongoing support and resolve Meditech EMR issues, ensuring system reliability and compliance with healthcare regulations.</li><li>Participate in change management and continuous improvement initiatives for EMR systems.</li></ul>
2026-03-04T00:00:00Z

Business Analyst IT L2

Torrance, CA
onsite
Temporary
44 - 51 USD / Hourly
OverviewWe are seeking a detail‑oriented Business & Data Analyst to support business analysis and data analytics initiatives across one or more projects. This role will partner closely with business stakeholders, technical teams, and project leadership to analyze business processes, define requirements, perform data analysis, and support data‑driven decision making.The ideal candidate combines strong analytical skills with the ability to translate business needs into clear technical and data requirements. Key ResponsibilitiesBusiness Analysis<ul><li>Collaborate with stakeholders to understand business objectives, processes, and requirements</li><li>Analyze current business operations to identify gaps, inefficiencies, and opportunities for automation or enhancement</li><li>Identify operational improvement opportunities and recommend practical, data‑driven solutions</li><li>Gather, refine, validate, and document complex business requirements, dependencies, risks, and issues</li><li>Translate high‑level requirements into detailed functional requirements, technical specifications, and user stories</li><li>Ensure requirements are clear, concise, and aligned with overall business goals</li></ul>rData Analysis & Reporting<ul><li>Collect, clean, and analyze data to uncover trends, patterns, and actionable insights</li><li>Conduct data profiling on new data domains to support analytics and ETL development</li><li>Develop and maintain data models, dashboards, reports, and KPIs</li><li>Translate business reporting needs into technical requirements for dashboards and analytics solutions</li><li>Interpret and communicate insights effectively to both technical and non‑technical audiences</li></ul>dCross‑Functional Collaboration<ul><li>Partner with developers, designers, subject matter experts, and business stakeholders to ensure accurate requirement implementation</li><li>Support the team lead with business and data analysis across assigned projects</li><li>Participate in Agile ceremonies including backlog grooming, sprint planning, standups, and retrospectives</li><li>Lead System Integration Testing (SIT) activities related to data migration and validation</li><li>Assist with UAT, data quality validation, and post‑deployment verification</li><li>Present findings, insights, and project updates to stakeholders at varying technical levels</li></ul> Additional Responsibilities<ul><li>Prepare documentation including:</li><li>User stories</li><li>Acceptance criteria</li><li>Process maps</li><li>Workflow diagrams</li><li>Monitor data quality issues and support resolution of discrepancies between source systems and curated dashboards</li><li>Contribute to continuous improvement efforts by recommending tools, processes, and best practices for business analysis and data analytics</li></ul>
2026-03-10T00:00:00Z

Endpoint Systems Engineer

Ankeny, IA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for an Endpoint Systems Engineer to play a key role in enhancing operational efficiency and supporting endpoint systems across the organization. This position requires a strong technical background, excellent problem-solving skills, and the ability to work both independently and collaboratively in a dynamic environment. This is a long-term contract position based in Ankeny, Iowa. Responsibilities: • Design, develop, and test automation processes for endpoint systems to ensure scalability and adaptability to organizational growth. • Create, test, and deploy Microsoft PowerShell and batch scripts to install and update proprietary and third-party software. • Implement and maintain processes to ensure software and settings are applied during endpoint replacements or initial installations. • Develop redundancy strategies to ensure system reliability and minimize downtime. • Collaborate in the design and implementation of operational and information support systems. • Evaluate and qualify software used at store locations, including modifications to third-party vendor applications. • Create scripts, programs, and tools to optimize system efficiency and automate repetitive tasks. • Monitor and analyze endpoint system performance to identify and address issues proactively.
2026-03-09T00:00:00Z

Level II Support Analyst

Enfield, CT
onsite
Permanent
60000 - 80000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst Level II to provide exceptional IT support for both hardware and software systems. In this role, you will assist users with technical issues, manage workstations, and troubleshoot a variety of devices and platforms. This position is based in Enfield, Connecticut, and offers a dynamic opportunity to work directly with end-users and improve IT workflows.
2026-03-04T00:00:00Z

Information Technology Manager

Seattle, WA
onsite
Permanent
170000 - 200000 USD / Yearly
We are working with a nationally recognized law firm is seeking a forward-thinking and technically advanced IT Manager to lead its technology operations. This leadership role is responsible for shaping and executing the firm’s technology strategy, ensuring optimal system performance, maintaining security, and driving operational excellence. The IT Manager will take a hands-on leadership approach, fostering collaboration, accountability, and inclusivity within the department. This role requires strong judgment, discretion, and communication skills, as it involves frequent interaction with attorneys, administrative leadership, staff, and external vendors on confidential and strategic matters. Key Responsibilities: <ul><li>Partner with firm leadership to develop and implement long-term technology strategies, policies, and initiatives aligned with organizational goals. </li><li>Create and maintain an IT roadmap to support both immediate and future business needs. </li><li>Oversee all aspects of IT infrastructure, including data governance, application deployment, network systems, cybersecurity, disaster recovery, and business continuity planning. </li><li>Lead, mentor, and develop IT team members, including recruitment, performance management, and detail oriented growth.</li><li>Manage vendor relationships, negotiate agreements, and oversee implementation of new systems or upgrades. </li><li>Utilize project management tools to monitor progress, timelines, and budgets. </li><li>Establish performance benchmarks and ensure projects meet defined objectives. </li><li>Facilitate regular meetings with IT staff and practice groups to review project status and priorities. </li><li>Focus areas: legal technology systems, infrastructure and architecture, cloud and SaaS platforms, endpoint and automation, data governance</li></ul>
2026-03-03T00:00:00Z

Programmer Analyst

Boston, MA
onsite
Temporary
38 - 44 USD / Hourly
We are looking for an IT Admin to join our client's team on contract to permanent basis in Boston, Massachusetts. In this role, you will be responsible for supporting and enhancing IT systems while providing hands-on assistance to employees. This position requires a proactive approach to problem-solving and the ability to deliver exceptional technical solutions in a dynamic environment. Responsibilities:• Deliver responsive and detail-oriented IT support to address user needs and business demands.• Administer and maintain back-office systems, including servers, storage, and networking solutions.• Manage and oversee SaaS-based applications such as Office 365, Slack, and Zoom.• Develop and document efficient processes for onboarding and offboarding employees.• Perform hardware inventory management to ensure timely availability for user needs.• Provide remote assistance for networking, storage, and systems administration tasks.• Foster strong relationships with internal stakeholders to enhance collaboration and support.• Independently resolve technical issues, conduct root cause analysis, and implement preventive measures.• Communicate effectively across teams and stakeholders to ensure clarity and alignment.• Author and share detailed documentation for both user education and IT operations.
2026-03-10T00:00:00Z

Programmer Analyst

Houston, TX
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is looking for a programmer analyst who combines a real passion for formulating and defining systems scope and objectives with an understanding of software and applications programming and industry requirements. Through research and fact-finding, you'd make recommendations for developing or modifying applications or databases. What you get to do every single day · Build and test programming changes for each phase of systems development prior to implementation. Writes test cases and expected results. Reviews results for conformance to requirements. May plan simple tests or a defined subset of a larger system test. May make recommendations for acceptance/rejection if requirements are not all met · Analyzes user requests for systems changes or improvements. Documents functional requirements and assesses cost, feasibility and utility. Develops recommendation as to how, when or whether to proceed with making the changes · Acts as the in-house guide on applications, systems and/or processes to internal clients in identifying and resolving, processing/reporting programming problems. Consultation can take the form of trouble shooting and/or education · Provides ongoing training and assistance for end users and other partner groups for a particular application, system or process · Analyzes processing procedures. Develops recommendations for improvements · Builds and maintains dictionaries for applications and systems support by the analyst · Analyzes and documents issues. Works with other programmers to correct code problems · Assists in the developing communication content for specific system changes being implemented in production
2026-03-09T00:00:00Z

Programmer Analyst

Rochester, NH
onsite
Permanent
0 - 0 USD / Yearly
About the Role:Are you fluent in RPG, CL, and the mystical language of green screens? Do you dream in fixed-format code and occasionally wonder why the AS400 is still running everything important in the world? If so, we need you!Responsibilities:<ul><li>Develop, maintain, and enhance AS400 applications (because yes, they still exist—and they’re mission-critical).</li><li>Collaborate with business teams to turn requirements into elegant, old-school magic.</li><li>Debug issues like a detective in a world where the clues are all in uppercase.</li></ul>Requirements:<ul><li>Strong experience with AS400/iSeries programming (RPG, CL, DB2).</li><li>Ability to work independently and occasionally explain to younger developers what a “green screen” is.</li><li>A sense of humor—because you’ll need it when someone asks, “Can’t we just move this to the cloud?”</li></ul>Why Join Us?<ul><li>Competitive salary and benefits.</li><li>Work with technology that’s older than some of your coworkers—but still more reliable.</li><li>Be the hero who keeps the legacy alive while everyone else is chasing microservices.</li></ul>Apply Today!If you’re ready to keep the AS400 humming and prove that old-school is still cool, send us your resume. Bonus points if you can tell us your favorite RPG joke.
2026-02-18T00:00:00Z

Programmer Analyst

Montpelier, VT
onsite
Permanent
135000 - 165000 USD / Yearly
About the Role:We’re looking for a hands-on, seasoned technical leader to guide a team in delivering end-to-end technology solutions in a dynamic environment. This role requires strong technical leadership, deep expertise in enterprise policy administration systems, and proficiency with mainframe technologies. A working knowledge of SQL and integration tools is also important. You’ll provide technical guidance, influence solution design, and oversee development and implementation efforts for critical business functionality. Key Responsibilities:<ul><li>Lead technology teams and drive successful delivery of complex projects</li><li>Build strong partnerships with business stakeholders and product owners</li><li>Ensure effective utilization of resources and adherence to service delivery standards</li><li>Apply technical skills in application development and support while championing process improvements</li><li>Collaborate with architects and developers to maintain standards and define technical roadmaps</li><li>Evaluate technology options and recommend solutions that meet business needs</li><li>Estimate costs and timelines for projects and enhancements</li><li>Maintain detailed knowledge of key business applications and identify modernization opportunities</li><li>Oversee application design, configuration, testing, and release management processes</li><li>Communicate effectively across all organizational levels</li><li>Operate independently in a complex environment to meet service levels</li></ul>Qualifications:<ul><li>Bachelor’s degree in Computer Science or equivalent experience</li><li>10+ years of experience across the full SDLC, including design, maintenance, and enhancement of applications in a mainframe environment </li><li>Experience leading product or project development teams on enterprise policy administration platforms preferred</li><li>Strong leadership skills with the ability to influence and collaborate in a matrixed organization</li></ul>
2026-02-18T00:00:00Z

Programmer Analyst

Laconia, NH
onsite
Permanent
0 - 0 USD / Yearly
We are looking for a skilled Programmer Analyst to join a growing team in the Gilford, NH area. This role is ideal for someone who excels in designing and supporting systems, delivering technical solutions, and collaborating closely with users to resolve issues. As part of our dynamic team, you will play a vital role in developing and maintaining software systems that support multi-environment, multi-divisional, and multi-national operations. Responsibilities:• Design, develop, and implement software solutions tailored to multi-environment, multi-divisional, and multi-national business needs.• Collaborate with users to analyze system issues and provide effective resolutions.• Manage projects from initial concept to completion, ensuring accuracy and adherence to timelines.• Create and maintain technical documentation for all development activities and system processes.• Provide support for financial systems, including troubleshooting and optimizing functionality.• Utilize programming languages such as RPG/400, MySQL, and DB2 to enhance system performance.• Work with Enterprise Resource Planning (ERP) systems• Analyze business requirements and translate them into technical solutions.• Leverage Microsoft Office tools and Visual Basic to create financial analysis tools.• Support development and functionality on IBM iSeries and AS400 platforms.
2026-02-18T00:00:00Z

Technical Business Analyst

Union, NJ
onsite
Contract / Temporary to Hire
39.5865 - 45.837 USD / Hourly
Position Summary:We are seeking a Technical Business Analyst / Applications Analyst to support, enhance, and lead the implementation of enterprise systems, with a focus on systems integration, APIs, and reporting. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies. Key Responsibilities:<ul><li>Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).</li><li>Collaborate with stakeholders to gather, document, and analyze business and technical requirements.</li><li>Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.</li><li>Work with APIs and integration tools to ensure seamless data exchange across systems.</li><li>Design and support reports and dashboards to meet operational and strategic decision-making needs.</li><li>Create and maintain documentation for system configurations, workflows, data mappings, and integrations.</li><li>Deliver user training and provide ongoing support for system users and departments.</li><li>Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.</li></ul>
2026-03-06T00:00:00Z

IT Specialist

Paducah, KY
onsite
Permanent
65000 - 75000 USD / Yearly
We are looking for an experienced IT Specialist to join our client's team in Paducah, Kentucky. In this role, you will be responsible for managing and maintaining the organization’s technology infrastructure, ensuring all systems, software, and networks operate securely and efficiently. This position requires a proactive approach to troubleshooting, technical support, and the implementation of innovative solutions to meet organizational needs. Responsibilities:• Manage and maintain the organization’s systems, networks, applications, and telecommunications to ensure seamless operations.• Diagnose and resolve technical issues related to hardware, software, and network systems.• Install, configure, and update system software to enhance performance and security.• Safeguard sensitive data and communications by implementing robust security measures.• Research and recommend new technologies to improve operational efficiency.• Provide technical support and guidance to employees, ensuring timely resolution of issues.• Create and manage documentation for system processes, procedures, and configurations.• Participate in on-call support for after-hours technical needs.• Ensure compliance with relevant laws and regulations in the management of IT systems.• Prioritize and address technology needs to support organizational goals.
2026-03-06T00:00:00Z

Service Support Analyst

Nashville, TN
onsite
Permanent
65000 - 75000 USD / Yearly
The Service Support Analyst is a key member of the technology support desk, serving as the first point of contact for technology-related inquiries from internal users. This role manages the intake and assessment of support requests, resolves routine issues directly, and coordinates with specialized teams for complex matters. The analyst maintains operational continuity by ensuring users connect quickly to the right resources, supporting a responsive and organized support experience. This position collaborates with service desk engineers, application managers, and infrastructure specialists to resolve issues efficiently, document support actions, and contribute to continuous improvements in support processes. Strong communication, attention to detail, and real-time assessment skills are essential. Key Responsibilities: Task Execution and Support<ul><li>Respond promptly to support requests via phone, email, and ticketing systems, accurately logging all interactions.</li><li>Identify user needs and route requests to the appropriate team or specialist.</li><li>Resolve routine technical issues using established procedures and documentation.</li><li>Stay familiar with the service catalog and escalation pathways to guide users effectively.</li><li>Document support actions to enhance team knowledge and improve future responses.</li></ul>Collaboration and Communication<ul><li>Coordinate with engineers, application managers, and infrastructure teams to track and follow up on issues.</li><li>Communicate clearly and professionally, providing updates and guidance throughout the support process.</li><li>Participate in team meetings and assist with onboarding/training for new staff.</li></ul>Operational Support<ul><li>Monitor ticket queues and prioritize based on urgency and impact.</li><li>Track open issues and follow through to resolution.</li><li>Support the creation and maintenance of internal documentation, such as FAQs and troubleshooting guides.</li><li>Handle basic system access tasks like password resets and account provisioning.</li></ul>Continuous Improvement<ul><li>Gather feedback and suggest process improvements for service delivery.</li><li>Stay up to date on technology platform updates and support procedures.</li><li>Share observations with service desk leadership and participate in ongoing learning.</li></ul>
2026-02-17T00:00:00Z

Operations Analyst

Dallas, TX
onsite
Permanent
0 - 0 USD / Yearly
We are looking for a detail-oriented Operations Analyst to join our team in Dallas, Texas. In this role, you will play a key part in analyzing and improving operational workflows within the pharmaceutical industry. You will collaborate with cross-functional teams to enhance efficiency, ensure compliance, and deliver actionable insights to drive strategic decisions. Responsibilities: • Identify opportunities for process improvement and design strategies to enhance operational efficiency across pharmacy workflows. • Analyze and interpret operational data to generate insights that support better decision-making and optimization. • Prepare detailed reports on performance metrics, trends, and key findings to inform leadership decisions. • Assess existing workflows and implement changes to streamline processes and eliminate inefficiencies. • Monitor operational costs, identify potential savings, and recommend cost-effective solutions. • Ensure adherence to industry regulations and internal quality standards to maintain high service levels. • Collaborate with teams across finance, business development, and operations to align goals and improve outcomes.
2026-02-20T00:00:00Z

Operations Analyst

Albany, NY
onsite
Permanent
65000 - 90000 USD / Yearly
We are looking for a detail-oriented Operations Analyst to join our team in Albany, New York. In this role, you will play a key part in supporting manufacturing operations by analyzing data, identifying trends, and assisting with planning and procurement processes. This position is ideal for someone with a strong analytical mindset and a passion for improving operational efficiency in a manufacturing environment. Responsibilities: • Gather, review, and organize data related to manufacturing, inventory, and production processes to support decision-making. • Analyze productivity, cost, inventory, and delivery data to identify trends, challenges, and opportunities for improvement. • Create and maintain reports and dashboards to provide insights to the Manufacturing Operations leadership team. • Monitor capacity, labor utilization, and production output to ensure alignment with operational goals. • Collaborate with production planning teams to review demand forecasts, capacity plans, and production schedules. • Identify potential production bottlenecks, material shortages, or capacity constraints and communicate findings to relevant teams. • Work closely with procurement, inventory, and supply chain teams to ensure the seamless execution of production plans. • Assist in tracking material availability and supplier performance, highlighting risks or shortages early. • Contribute to efforts aimed at reducing inventory discrepancies and improving material flow within manufacturing processes. • Participate in cross-functional meetings to enhance communication and coordination between manufacturing and supply chain teams.
2026-03-10T00:00:00Z

Operations Analyst

Baltimore, MD
onsite
Permanent
70000 - 85000 USD / Yearly
Our client is looking for an Operations Analyst to join their team in Baltimore, Maryland. The ideal candidate will bring a strong analytical mindset and a detail-oriented approach to financial reporting and operational analysis. This role offers the opportunity to work across multiple departments, including finance, sales, and operations, and contribute to our dynamic and collaborative culture. Responsibilities:• Analyze financial data to create dashboards, forecasts, and sales performance reports that support business decisions.• Utilize advanced Microsoft Excel techniques to manage and interpret large datasets effectively.• Collaborate with finance, sales, and operations teams to address cross-functional challenges and improve processes.• Provide ad hoc financial analysis to support strategic initiatives and operational improvements.• Maintain clear and precise communication with stakeholders across various departments.• Assist in the development and refinement of performance metrics and reporting standards.• Adapt to a fast-paced environment by managing multiple priorities and responsibilities.• Support the implementation or transition to new systems, including Microsoft Dynamics and other related platforms.• Ensure data accuracy and integrity in all reporting and analysis tasks.• Contribute to a positive and engaging workplace culture while driving continuous improvement.
2026-02-10T00:00:00Z

Network & Systems Administrator

San Diego, CA
onsite
Temporary
39.5865 - 45.837 USD / Hourly
We are seeking a proactive IT professional with strong expertise in endpoint management—including hands-on experience with Intune, Jamf, software deployment, and full device lifecycle ownership—to support and enhance our organization’s technology infrastructure. The ideal candidate excels in multi-site environments, demonstrates a disciplined approach to technical operations, and is highly skilled in documentation and project execution. Key Requirements:<ul><li>Deep understanding of TCP/IP, DNS/DHCP, VLANs, routing, VPNs, and Wi-Fi troubleshooting.</li><li>Proven experience supporting multiple locations and coordinating with ISPs.</li><li>Solid experience using ticketing platforms such as Zendesk, with a focus on clear note-taking zeal, prioritization, escalation, and SLA awareness.</li><li>Practical knowledge of Windows Server basics, including patching, service management, file/print services, permissions, and backup/restore awareness.</li><li>Familiarity with file shares, NAS/SAN systems, access permissions, and general backup concepts.</li><li>Experience managing user lifecycles, Exchange/Teams, licensing, and access controls.</li><li>Demonstrated hands-on expertise with Intune and Jamf for application packaging, policy deployment, and device provisioning across the device lifecycle.</li><li>Ability to write clear, detailed change documentation outlining impact, steps, validation, and rollback processes.</li><li>Comfortable leading small-scale rollouts, including network changes, device refreshes, and application deployments.</li></ul>
2026-03-11T00:00:00Z

System Administrator

Columbus, OH
onsite
Permanent
90000 - 110000 USD / Yearly
We are looking for an experienced System Administrator to oversee the seamless operation and maintenance of our organization's computer systems and networks. This role involves managing the infrastructure to support business objectives, ensuring compliance with industry standards, and delivering exceptional customer service. Requires hands-on expertise in system configuration, troubleshooting, and optimization. Responsibilities:• Monitor daily system and network operations to ensure security, reliability, and high performance, including providing on-call support for 24/7 operations.• Implement, maintain, and optimize local and wide area networks to meet organizational needs.• Configure, troubleshoot, and repair network hardware such as routers, switches, hubs, and UPS devices.• Address and resolve network access issues and ensure uninterrupted connectivity.• Perform system upgrades, improvements, and regular maintenance to enhance efficiency.• Set up and manage servers, including configuration and integration into the network.• Administer end-user accounts, permissions, and access controls to ensure secure operations.• Conduct regular system backups and recovery processes to safeguard organizational data.• Collaborate with other IT staff and provide backup support as needed for seamless operations.
2026-03-11T00:00:00Z

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