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318 results for It Systems Analyst jobs

SAP B1 Systems Analyst

Clearwater, FL
onsite
Permanent / Full Time
70000 - 110000 USD / Yearly
Hire date for this position is ASAP with matching candidates interviewing with our end client the last week of March. If you're a savvy SAP Business Systems Analyst in the IT world, have at least 3 years of professional experience, and looking for a full time position. APPLY NOW. We are looking for a skilled SAP Systems Analyst to join our team in Clearwater, Florida. In this role, you will leverage your expertise to analyze business processes, recommend system improvements, and support ERP configurations to enhance operational efficiency. This position offers an excellent opportunity to contribute to a growing organization while driving impactful changes. Responsibilities:• Examine and document existing business processes to identify areas for improvement.• Align organizational workflows with SAP system capabilities to optimize operations.• Propose enhancements to system usage and business workflows to increase efficiency.• Facilitate the implementation of system updates and changes as needed.• Provide ongoing support for current SAP system implementations and configurations.• Collaborate on future business expansion projects and introduce innovative operational strategies.• Deliver technical assistance and solutions to address system-related challenges.• Gather and analyze requirements to ensure alignment with organizational objectives.• Conduct system configurations and resolve technical issues related to SAP.• Ensure smooth integration of business processes with ERP solutions.
2026-06-10T00:00:00Z

IT Administrator

Richfield, OH
onsite
Permanent / Full Time
50000 - 65000 USD / Yearly
We are looking for an IT Administrator to support and strengthen day-to-day technology operations in Ohio. This role is ideal for a systems specialist who can manage core infrastructure, resolve technical issues efficiently, and maintain a secure, reliable user environment. The position requires strong hands-on experience across Microsoft platforms, network support, virtualization, and security-focused administration. Responsibilities: • Administer and support Windows-based systems, Microsoft Office applications, and Outlook to ensure dependable performance for end users. • Manage directory services and virtual infrastructure, including user access, system configuration, and ongoing platform maintenance. • Diagnose and resolve workstation and server issues using established Windows troubleshooting methods and system analysis tools. • Maintain network connectivity by addressing IP configuration problems and assisting with the setup and support of networking hardware. • Troubleshoot wireless performance concerns by identifying signal disruption, coverage limitations, and interference-related issues. • Contribute to infrastructure security by supporting device hardening, access controls, and compliance-aligned administrative practices. • Assist with the configuration, support, and issue resolution of network equipment while helping preserve a secure operating environment. • Participate in security testing activities, including vulnerability reviews and penetration testing support, to help identify and reduce risk.
2026-06-09T00:00:00Z

IT Administrator

Fort Worth, TX
onsite
Temporary to Hire
35 - 40 USD / Hourly
We are seeking a hands-on IT professional to serve as the primary onsite support resource for a growing environment. This role is responsible for delivering Tier 1 and Tier 2 support to end users, ensuring reliable operation of hardware, software, and workplace technology. The position requires a strong customer service mindset, including providing high-touch support to executive leadership.You will play a key role in maintaining daily IT operations across both office users and production environments, supporting a diverse range of devices and systems. This is a highly visible position where you will manage ticket flow, prioritize issues, and coordinate with external partners including a Managed Service Provider (MSP) and vendors. POSITION: IT ADMINISTRATORLOCATION: FORT WORTHSALARY: $75-85K Responsibilities<ul><li>Provide onsite Tier 1 and Tier 2 technical support for end users, resolving hardware, software, and access-related issues</li><li>Support and maintain end-user devices, including desktops, laptops, and specialized equipment used in operational environments</li><li>Deliver white-glove IT support to executive leadership, ensuring a high level of responsiveness and professionalism</li><li>Manage and troubleshoot conference room and AV technologies, including collaboration tools and company-wide meetings</li><li>Coordinate with third-party vendors and MSP partners to address escalations related to infrastructure, networking, and security</li><li>Support a mixed environment of office staff and production-floor users, including troubleshooting handheld devices and printing equipment</li><li>Take ownership of ticket management, prioritization, and documentation while operating independently as the primary onsite IT contact</li></ul>
2026-06-04T00:00:00Z

IT Administrator

San Antonio, TX
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for an IT Administrator to join our team in San Antonio, Texas, supporting day-to-day technology operations while helping the business work smarter and scale effectively. This position is well suited for someone who is curious, dependable, and eager to expand their technical skills through hands-on work across systems support, automation, reporting, and process improvement. You will collaborate with leaders and cross-functional teams to resolve issues, strengthen workflows, and introduce practical technology solutions that create measurable business value. Responsibilities: • Partner with leadership and internal teams to support business systems, resolve technical issues, and improve how technology supports daily operations. • Administer and enhance HubSpot processes by refining workflows, maintaining accurate data, and supporting reliable automation. • Create and maintain system connections and automated tasks using platforms such as Zapier and other integration tools. • Investigate software and system problems, identify root causes, and implement effective solutions that reduce disruption and improve performance. • Evaluate emerging tools, including AI-enabled solutions, and assist with implementation efforts across multiple departments. • Document operational procedures, system configurations, and workflow standards to improve consistency and knowledge sharing. • Contribute to reporting accuracy by supporting dashboards, validating data, and helping teams access dependable business insights. • Coordinate employee technology setup and retrieval, while tracking equipment assignments, inventory status, maintenance needs, and replacements. • Perform regular audits of hardware and software assets to maintain accountability, accuracy, and compliance with internal standards. • Drive process improvements that reduce manual effort, strengthen scalability, and increase efficiency across the organization.
2026-06-04T00:00:00Z

Cybersecurity Analyst

Nashville, TN
onsite
Temporary / Contract
65 - 72 USD / Hourly
Robert Half is seeking a skilled Cybersecurity Analyst to join our client’s IT security team. This role is responsible for monitoring, analyzing, and responding to security threats across the organization’s network, systems, and applications. The ideal candidate has hands-on experience with security tools, incident response, vulnerability management, and risk mitigation in an enterprise environment.This is an excellent opportunity to play a critical role in protecting business-critical systems and sensitive data. Key Responsibilities:<ul><li>Security Monitoring: Monitor security systems including SIEM tools, firewalls, IDS/IPS, and endpoint detection platforms to identify potential threats.</li><li>Incident Response: Investigate and respond to security incidents, perform root cause analysis, and document findings.</li><li>Vulnerability Management: Conduct vulnerability scans, risk assessments, and coordinate remediation efforts.</li><li>Threat Analysis: Analyze emerging threats and recommend proactive security measures.</li><li>Access & Identity Management: Review and manage user access controls in accordance with security policies.</li><li>Policy & Compliance: Assist in maintaining security policies and ensuring compliance with industry standards (e.g., HIPAA, PCI-DSS, SOC 2, NIST).</li><li>Security Audits: Support internal and external security audits.</li><li>Security Awareness: Provide guidance and training to end-users on security best practices.</li><li>Documentation: Maintain accurate incident reports, risk assessments, and remediation documentation.</li></ul>
2026-06-02T00:00:00Z

Cybersecurity Analyst

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Cybersecurity AnalystWe are seeking a detail-oriented Cybersecurity Analyst to strengthen our security posture and protect sensitive systems. This role is ideal for someone who enjoys investigating threats, analyzing vulnerabilities, and supporting incident response. The ideal candidate will have strong analytical skills, a security-first mindset, and foundational security experience with room to grow into senior roles.Responsibilities<ul><li>Monitor SIEM alerts, logs, and security dashboards for potential threats</li><li>Investigate suspicious behavior, malware activity, and endpoint security incidents</li><li>Perform vulnerability scans and track remediation efforts with IT teams</li><li>Support endpoint security tools including EDR platforms, antivirus, and application control</li><li>Assist in incident response activities including containment, analysis, and documentation</li><li>Review firewall rules, access permissions, and authentication logs for anomalies</li><li>Assist with compliance efforts including audits, risk assessments, and policy documentation</li><li>Help build and maintain security playbooks, SOPs, and incident response guides</li><li>Participate in phishing simulations, user awareness training, and security education initiatives</li><li>Collaborate with infrastructure and application teams to implement security best practices</li></ul>
2026-06-09T00:00:00Z

CAD Systems Analyst

Daytona Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking an experienced Application Support Analyst to support and maintain our county’s public safety dispatch and operations systems. The core platform is already implemented, and this role will serve as the dedicated internal resource responsible for ongoing system support, optimization, and integration work across police, fire, EMS, and the communications center. Responsibilities<ul><li>Serve as the primary internal owner of the public safety application platform (CAD or similar).</li><li>Provide day‑to‑day application support, troubleshooting, and system analysis.</li><li>Monitor and maintain backend data feeds, interfaces, and integrations across multiple agencies.</li><li>Support configuration, enhancements, upgrades, and new service connections as the platform evolves.</li><li>Work closely with dispatchers, call‑takers, and communications center leadership to understand workflows and translate operational needs into technical requirements.</li><li>Collaborate with IT teams and external vendors to resolve issues and ensure system stability and performance.</li></ul>
2026-06-08T00:00:00Z

Systems Administrator/Jack of All Trades

Saint Paul, MN
onsite
Temporary / Contract
38 - 44 USD / Hourly
We're looking for a Senior Desktop Support Specialist who thrives in a hands-on IT environment and enjoys owning day-to-day technology operations. This is a highly visible role supporting end users while partnering closely with our managed service provider (MSP/MSSP) to ensure projects, escalations, and operational initiatives are completed successfully. This is a excellent opportunity for a well-rounded IT professional who enjoys wearing multiple hats, taking ownership of IT operations, and serving as the primary technology resource within the organization. This role will be onsite in St. Paul, MN. Responsibilities:Provide Tier II/III desktop support for hardware, software, operating systems, Microsoft 365, printers, peripherals, and mobile devices.Troubleshoot and resolve complex end-user issues while delivering exceptional customer service.Administer Microsoft 365, including:<ul><li>User accounts and licensing</li><li>Exchange mailboxes</li><li>Teams</li><li>OneDrive</li><li>Security groups and access management</li></ul>Administer SharePoint Online by:<ul><li>Managing permissions and security</li><li>Creating and maintaining sites and pages</li><li>Organizing content and supporting collaboration</li></ul>Manage endpoints within a cloud-first Microsoft Azure/Intune environment.Image, configure, deploy, and refresh laptops and end-user equipment.Oversee hardware inventory, asset management, procurement, and equipment lifecycle.Maintain IT documentation, standard operating procedures, and knowledge articles.Coordinate with the organization's MSP/MSSP to ensure incidents, requests, and projects move forward on schedule.Track open issues, follow up with vendors, and help drive projects to completion.Identify opportunities to improve IT processes and user experience.
2026-06-11T00:00:00Z

Security Systems Engineer

Boise, ID
onsite
Temporary / Contract
50 - 60 USD / Hourly
Robert Half Technology is seeking a Security Systems Engineer to support and maintain physical security systems across multiple locations throughout Idaho. This is a long-term contract opportunity for a professional experienced with access control, video surveillance, intrusion detection, and security infrastructure support. The ideal candidate will have hands-on experience troubleshooting, maintaining, and supporting Physical Access Control Systems (PACS), Video Surveillance Systems (VSS), Intrusion Detection Systems (IDS), and related security technologies. While much of the work can be performed remotely, candidates must be local to Idaho and available to travel onsite as needed, potentially several times per month. Location: Idaho (Must reside in Idaho)Work Arrangement: Primarily Remote with Travel Throughout IdahoDuration: Long-Term Contract (As-Needed Basis)Pay Rate: $55-$75/hour Key Responsibilities<ul><li>Support, maintain, and troubleshoot Physical Access Control Systems (PACS)</li><li>Support electronic locks, card readers, control panels, doors, and related security infrastructure</li><li>Maintain and troubleshoot Video Surveillance Systems (VSS), cameras, recording platforms, and monitoring systems</li><li>Support Intrusion Detection Systems (IDS), perimeter security devices, gates, barriers, and related technologies</li><li>Perform inspections, testing, diagnostics, and preventive maintenance activities</li><li>Install firmware updates, software patches, and system upgrades</li><li>Perform system backups and support restoration activities</li><li>Identify hardware and software issues and provide repair or replacement recommendations</li><li>Respond to scheduled, priority, and emergency service requests</li><li>Document maintenance activities, findings, and recommendations</li></ul>
2026-06-12T00:00:00Z

Security Systems Engineer

Boise, ID
onsite
Temporary / Contract
50 - 60 USD / Hourly
Robert Half Technology is seeking a Security Systems Engineer to support and maintain physical security systems across multiple locations throughout Idaho. This is a long-term contract opportunity for a professional experienced with access control, video surveillance, intrusion detection, and security infrastructure support. The ideal candidate will have hands-on experience troubleshooting, maintaining, and supporting Physical Access Control Systems (PACS), Video Surveillance Systems (VSS), Intrusion Detection Systems (IDS), and related security technologies. While much of the work can be performed remotely, candidates must be local to Idaho and available to travel onsite as needed, potentially several times per month. Location: Idaho (Must reside in Idaho)Work Arrangement: Primarily Remote with Travel Throughout IdahoDuration: Long-Term Contract (As-Needed Basis)Pay Rate: $50-$60/hour Key Responsibilities<ul><li>Support, maintain, and troubleshoot Physical Access Control Systems (PACS)</li><li>Support electronic locks, card readers, control panels, doors, and related security infrastructure</li><li>Maintain and troubleshoot Video Surveillance Systems (VSS), cameras, recording platforms, and monitoring systems</li><li>Support Intrusion Detection Systems (IDS), perimeter security devices, gates, barriers, and related technologies</li><li>Perform inspections, testing, diagnostics, and preventive maintenance activities</li><li>Install firmware updates, software patches, and system upgrades</li><li>Perform system backups and support restoration activities</li><li>Identify hardware and software issues and provide repair or replacement recommendations</li><li>Respond to scheduled, priority, and emergency service requests</li><li>Document maintenance activities, findings, and recommendations</li></ul>
2026-06-04T00:00:00Z

IT Support Analyst - Level 2

Naples, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an IT Support Analyst - Level 2 to provide dependable technical support for a service-focused organization in Naples, Florida. This contract-to-permanent opportunity is ideal for a detail-oriented individual who can resolve complex infrastructure, endpoint, and access-related issues across both on-premises and cloud environments. The role requires strong communication, sound technical judgment, and the ability to investigate recurring problems to deliver lasting solutions. Responsibilities: • Deliver advanced technical support for desktops, laptops, mobile devices, servers, and related systems in both local and cloud-based environments. • Diagnose escalated hardware, software, network, and operating system issues, identify underlying causes, and implement effective long-term fixes. • Administer and support authentication and access technologies, including multi-factor authentication and federation services across enterprise platforms. • Configure, deploy, and maintain user devices and enterprise technologies such as Microsoft systems, Apple devices, Android platforms, Citrix solutions, and Cisco-based tools. • Manage account access, directory services, and system configurations, including support for Active Directory and related user administration tasks. • Create and update technical documentation, support procedures, reports, and knowledge base materials to improve service consistency. • Partner with internal teams to support infrastructure improvements, system rollouts, and configuration management activities. • Contribute to structured project delivery by working within Agile-based environments and supporting technical implementations as needed.
2026-06-10T00:00:00Z

Service Support Analyst

Nashville, TN
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Our client is seeking a Service Support Analyst to join their team. The analyst is responsible for managing the intake, assessment, and resolution of technology-related incidents and service requests from internal users across our client’s organization. Acting as a primary point of contact, the analyst provides direct end-user support while ensuring requests are logged, prioritized, and resolved in alignment with established service management processes. Responsibilities:Task Execution and End-User Support<ul><li>Respond to incidents and service requests via phone, email, chat, and self-service portals</li><li>Log, categorize, prioritize, and resolve tickets within the ITSM platform</li><li>Troubleshoot desktop, application, and connectivity issues</li><li>Communicate clearly with users and provide status updates</li></ul>Endpoint & Desktop Support<ul><li>Support Windows laptops, desktops, and AVD</li><li>Assist with device provisioning, refresh, and decommissioning</li><li>Troubleshoot hardware, software, and configuration issues</li><li>Support devices managed through centralized endpoint management platforms</li></ul>Identity, Access & Administration<ul><li>Perform Entra ID and Active Directory administration tasks</li><li>Support onboarding and offboarding processes</li><li>Manage group-based access and permissions</li><li>Troubleshoot authentication and access issues</li></ul>Endpoint Management & Security Support<ul><li>Support device compliance with security baselines</li><li>Assist with patching and endpoint protection troubleshooting</li><li>Identify and escalate potential security incidents</li></ul>Documentation & Continuous Improvement<ul><li>Document all support actions and resolutions</li><li>Maintain and contribute to knowledge base articles</li><li>Identify recurring issues and recommend improvements</li></ul>Operating Standards & Expectations<ul><li>Operate within an ITIL-aligned service management framework</li><li>Adhere to security, compliance, and data protection policies</li><li>Meet defined service performance and documentation standards</li></ul>
2026-06-01T00:00:00Z

INFO SECURITY ANALYST IV

Columbia, MD
onsite
Temporary / Contract
52 - 57 USD / Hourly
Cybersecurity Test & Evaluation Engineer (FIPS / Cryptography)Employment Type: 6 month contract, Potential for Extension or Conversion Location: Columbia, MD (preferred) | Onsite/Hybrid as applicablePosition OverviewWe are seeking a Cybersecurity Test & Evaluation Engineer to support accredited testing and evaluation efforts aligned with FIPS 140 and Common Criteria standards. This role provides the opportunity to work in a hands-on lab environment, performing security testing and validation on products designed to support secure communications in highly regulated and mission-critical environments.This position is ideal for individuals with a strong foundation in cryptography, security testing, and software development, who are interested in working across a variety of technologies and contributing to high-impact security initiatives.Key Responsibilities<ul><li>Support FIPS 140 validation projects and related evaluation efforts</li><li>Perform security analysis, vulnerability testing, and system-level assessments</li><li>Conduct cryptographic and PKI testing, including algorithm validation</li><li>Evaluate products against established security standards and technology requirements</li><li>Execute physical security testing and architecture-level design analysis</li><li>Perform source code reviews to identify vulnerabilities and compliance gaps</li><li>Develop and execute test cases and automation scripts</li><li>Build and maintain test environments and supporting tools</li><li>Document and deliver technical reports and findings</li><li>Collaborate with cross-functional teams to support testing, validation, and documentation processes</li></ul>
2026-06-11T00:00:00Z

System Administrator

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Systems AdministratorWe are seeking a skilled Systems Administrator to join our technology team. This role is ideal for someone who enjoys managing servers, supporting infrastructure, and solving complex technical issues in a fast-paced environment. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and a solid foundation in system administration with room to grow into more advanced responsibilities.Responsibilities<ul><li>Manage and maintain Windows and/or Linux server environments including patching, updates, and performance monitoring</li><li>Administer Active Directory, Group Policy, DNS, DHCP, file shares, and permission structures</li><li>Support virtualization platforms such as VMware or Hyper-V, including VM creation, tuning, and maintenance</li><li>Oversee backup operations, disaster recovery testing, and storage systems</li><li>Assist with system upgrades, migrations, and infrastructure improvement projects</li><li>Monitor server health, performance metrics, and resource utilization</li><li>Troubleshoot server failures, authentication issues, and network-related system problems</li><li>Maintain accurate documentation including configurations, diagrams, and SOPs</li><li>Collaborate with network, help desk, and security teams to resolve escalated support issues</li><li>Ensure systems comply with organizational security policies and standards</li></ul>
2026-06-09T00:00:00Z

System Administrator

Columbus, OH
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
We are looking for an experienced System Administrator to oversee the seamless operation and maintenance of our organization's computer systems and networks. This role involves managing the infrastructure to support business objectives, ensuring compliance with industry standards, and delivering exceptional customer service. Requires hands-on expertise in system configuration, troubleshooting, and optimization. Responsibilities:• Monitor daily system and network operations to ensure security, reliability, and high performance, including providing on-call support for 24/7 operations.• Implement, maintain, and optimize local and wide area networks to meet organizational needs.• Configure, troubleshoot, and repair network hardware such as routers, switches, hubs, and UPS devices.• Address and resolve network access issues and ensure uninterrupted connectivity.• Perform system upgrades, improvements, and regular maintenance to enhance efficiency.• Set up and manage servers, including configuration and integration into the network.• Administer end-user accounts, permissions, and access controls to ensure secure operations.• Conduct regular system backups and recovery processes to safeguard organizational data.• Collaborate with other IT staff and provide backup support as needed for seamless operations.
2026-06-09T00:00:00Z

Instructional Systems Designer

New Brunswick, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are seeking a Moodle Developer with current, hands on Moodle experience, specifically focused on theme and plugin development, to support the launch of a new Learning Management System (LMS). This is a development focused role, working closely with the internal team to build, customize, and test the LMS during its initial build phase.Key Responsibilities• Assist in the customization and development of Moodle plugins and themes• Support the build of the LMS home page and related subpages• Configure, add, and test Moodle plugins to meet launch requirements• Work within the Moodle platform to support page configuration, layout, and functionality• Collaborate closely with internal team members to implement updates and refinements during the build phase 02720-0013427052
2026-05-18T00:00:00Z

Help Desk Analyst

Los Angeles, CA
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Help Desk Analyst to support end users across a mission-driven non-profit organization in Los Angeles, California. This contract opportunity with permanent potential is ideal for someone who enjoys hands-on technical support, communicates well with a wide range of users, and can balance ticket resolution with device preparation and deployment. The role will focus on delivering dependable day-to-day assistance in a Microsoft-based environment while helping maintain equipment readiness and user access. You will work across two nearby buildings and contribute to ongoing endpoint setup, account support, and workstation refresh efforts. Responsibilities: • Deliver first-line technical assistance by resolving common user issues related to login access, permissions, device setup, and general workstation support. • Manage incoming service requests in a ticketing platform, prioritize daily support needs, and provide timely updates to users and internal stakeholders. • Reset passwords and adjust user access rights to ensure employees can securely access the tools and systems they need. • Prepare, image, configure, and upgrade laptops and desktops using Microsoft Intune and manual processes where needed. • Wipe and sanitize hard drives, retire outdated equipment, and assist with hardware cleanup and replacement activities. • Split time between hands-on ticket support and coordinating equipment ordering, staging, swapping, and deployment for end users. • Provide on-site technical coverage for staff working in two buildings located across from one another. • Support onboarding tasks by setting up accounts, devices, and Microsoft 365 access for new users. • Assist with endpoint and identity-related work in a hybrid Microsoft environment that includes Active Directory, Microsoft 365, and Entra ID. • Contribute to workstation standardization, security improvement efforts, and broader cloud readiness activities across multiple branch locations.
2026-06-03T00:00:00Z

Help Desk Analyst

North Syracuse, NY
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Help Desk Analyst to provide front-line technical support for end users in Syracuse, New York. This Contract position is ideal for someone with at least 1 year of experience handling service desk requests, resolving Windows-related issues, and supporting user accounts in Active Directory. The role focuses on delivering timely assistance, diagnosing common hardware and software problems, and ensuring a dependable support experience across the organization. Responsibilities: • Respond to incoming support requests and document all issues, updates, and resolutions within the service desk ticketing system. • Troubleshoot day-to-day technical problems involving Windows 10 and Windows 11 devices, including login, software, and basic workstation issues. • Assist users with account access, password resets, and directory-related support tasks within Active Directory. • Investigate reported incidents, identify root causes for common technical issues, and apply appropriate fixes or escalate when necessary. • Provide clear guidance to employees on standard technology issues and help them follow established support procedures. • Maintain accurate records of support activity, recurring issues, and completed resolutions to support service quality and reporting.
2026-06-12T00:00:00Z

Help Desk Analyst

Uniontown, OH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to join a long-term contract opportunity supporting a large-scale infrastructure upgrade for corporate sites in Green, Ohio. In this role, you will provide technical assistance tied to equipment validation and end-user support during a nationwide network improvement initiative. The ideal candidate brings a service-focused mindset, strong troubleshooting ability, and the discipline to document issues accurately in a fast-paced support environment. Responsibilities:• Provide frontline technical support for users by diagnosing and resolving hardware, software, and connectivity issues related to the upgrade effort.• Perform pre-deployment and post-deployment checks on IT equipment to confirm readiness, functionality, and compliance with project standards.• Record incidents, service requests, and resolution details in the ticketing system with a high degree of accuracy and completeness.• Assist with troubleshooting Windows-based devices and user account issues to minimize downtime and maintain productivity.• Support validation activities across a high volume of locations by following established procedures and escalating exceptions when needed.• Communicate clearly with internal stakeholders, end users, and project team members regarding issue status, next steps, and resolutions.• Work within an assigned support team schedule and collaborate closely with team leads to meet project timelines and service expectations.
2026-06-15T00:00:00Z

Help Desk Analyst

Decatur, GA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk Analyst to support end users across a government environment in Decatur, Georgia. This Long-term Contract position is ideal for someone who combines strong technical troubleshooting ability with a service-focused approach to resolving day-to-day hardware, software, and access issues. The person in this role will help maintain reliable IT operations by addressing support requests, guiding users through solutions, and contributing to ongoing training and process improvement efforts. Responsibilities: • Respond to technical support requests from end users and resolve issues related to desktops, software applications, account access, and general workstation functionality. • Investigate incidents thoroughly, determine root causes where possible, and escalate more complex problems to appropriate technical teams for further resolution. • Manage service desk tickets by documenting reported issues, updating user information, and tracking each request through completion. • Guide staff through step-by-step troubleshooting procedures using clear communication and a customer-focused approach. • Configure hardware and assist with end-user device setup to ensure equipment is ready for operational use. • Monitor open support items, provide timely follow-up to users, and confirm that issues are fully resolved before closing tickets. • Maintain accurate records of support activity and prepare reports that reflect trends, recurring issues, and service performance. • Partner with training and development teams to identify knowledge gaps and deliver instruction on system functionality and job-related applications. • Suggest practical updates to support processes and documentation to improve service quality and operational efficiency.
2026-06-11T00:00:00Z

Help Desk Analyst

Memphis, TN
onsite
Temporary / Contract
22 - 24 USD / Hourly
Robert Half Talent Solutions, Technology Division is partnering with a well-established Memphis-based organization to add an IT Support Analyst to their team. This role is 100% onsite and offers a contract-to-hire path for the right person. What You’ll Be Doing<ul><li>Provide day-to-day support for end users across hardware, software, and network issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, applications, and connectivity</li><li>Support Microsoft environments (Windows, Office 365)</li><li>Assist with user account management (Active Directory)</li><li>Perform software installations, updates, and equipment setup</li><li>Document all work and resolutions in the ticketing system</li><li>Partner with internal teams to support IT initiatives and system improvements</li><li>Assist with inventory tracking and hardware lifecycle management</li></ul>
2026-06-12T00:00:00Z

Help Desk Analyst

Philadelphia, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! Responsibilities:• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.• Assist with account access, password support, and user administration tasks within Active Directory.• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.
2026-06-15T00:00:00Z

Help Desk Analyst

San Francisco, CA
onsite
Temporary / Contract
30 - 35 USD / Hourly
We are looking for a Help Desk Analyst to deliver on-site tier one technical assistance and dependable end-user support for a busy architecture environment in San Francisco, California. This is a contract position is ideal for someone who enjoys solving day-to-day IT issues, maintaining smooth office technology operations, and providing a high level of service in a fast-moving workplace. The role requires a hands-on, detail-oriented individual who can communicate clearly, manage competing priorities, and contribute to a positive support experience for employees and teams. This contract requires on-site between both the Oakland and San Francisco offices. Responsibilities:• Provide first-level technical support for hardware, software, and workplace technology issues, resolving incidents efficiently and escalating complex problems when needed.• Manage service desk requests from intake through closure, ensuring timely follow-up, accurate updates, and strong customer service throughout the support process.• Support Windows and Mac-based desktops and laptops by diagnosing user issues, performing basic troubleshooting, and restoring functionality with minimal disruption.• Maintain user accounts and access within Active Directory, including routine updates, permissions support, and account-related assistance.• Deliver on-site audio-visual and meeting room support to help presentations, conferences, and daily collaboration tools run smoothly.• Assist with office technology operations across assigned work locations and provide remote support to additional teams when required.• Coordinate device setup, workstation readiness, and general technical onboarding support for employees and contractors.• Contribute to operational continuity by documenting recurring issues, tracking solutions, and helping improve support processes over time.tie
2026-06-10T00:00:00Z

Help Desk Analyst

Vista, CA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Help Desk Analyst to support end users in Vista, California through hands-on technical troubleshooting and responsive day-to-day assistance. This Long-term Contract position is ideal for someone who is comfortable working across Windows and Mac environments while supporting tools such as Microsoft 365, Google Workspace, and related hardware. The role requires a service-focused, detail-oriented individual who can explain solutions clearly and provide dependable support to team members with varying levels of technical experience. Responsibilities: • Provide frontline technical support for desktop, laptop, and peripheral issues in both Windows and Mac environments. • Diagnose and resolve hardware, software, and access-related problems with a strong focus on break/fix work. • Assist users with Microsoft 365 and Google Workspace applications, including account access and productivity tool support. • Support Active Directory tasks such as user account assistance, password resets, and basic access troubleshooting. • Communicate technical guidance in a clear, approachable way for employees who may have limited technical knowledge. • Document issues, resolutions, and recurring support trends to help improve service quality and response efficiency. • Collaborate with other IT team members to escalate complex problems and ensure timely issue resolution.
2026-06-02T00:00:00Z

Help Desk Analyst

Hemet, CA
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a Help Desk Analyst to support day-to-day technology needs for an education environment in Hemet, California. This is a Contract position focused on providing responsive technical assistance for students, staff, and classrooms across multiple campus settings. The ideal candidate will deliver dependable support for devices, operating systems, and network-related issues while helping maintain a productive learning environment. Responsibilities: • Provide first-line technical support for student and staff hardware, software, and connectivity issues across school sites. • Diagnose and resolve problems involving Chromebooks, iPads, Windows-based computers, and other classroom technology. • Manage incoming service desk requests, document resolutions, and follow up to ensure tickets are completed accurately and on time. • Install, configure, and deploy devices and related technology equipment for classrooms, offices, and shared campus spaces. • Assist educators and school personnel with technology setup, troubleshooting, and day-to-day usage needs in instructional settings. • Support user account access and basic administrative tasks within Active Directory and Microsoft Windows environments. • Perform routine troubleshooting to identify root causes and escalate more complex technical issues when necessary.
2026-06-12T00:00:00Z

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