Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

473 results for It Systems Analyst jobs

Help Desk Analyst I
  • Los Angeles, CA
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • <p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday - Saturday 8am - 5pm Pacific Time</li><li><strong>Week 2:</strong> Wednesday - Saturday 8am - 5pm Pacific Time</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
  • 2025-11-26T18:08:37Z
Desktop Support Analyst
  • New Braunfels, TX
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in New Braunfels, Texas. In this long-term contract role, you will provide advanced technical support, troubleshoot system issues, and ensure the seamless operation of end-user devices and applications. This role is ideal for a proactive individual with strong problem-solving skills and a commitment to delivering excellent user support.<br><br>Responsibilities:<br>• Diagnose and resolve Tier II hardware, software, and networking issues to maintain system reliability.<br>• Provide advanced support for escalated technical challenges from Tier I technicians.<br>• Install, configure, and troubleshoot user systems, including PCs, laptops, and multifunction printers.<br>• Address malware, spyware, and virus issues by remediating affected systems.<br>• Troubleshoot basic network connectivity problems to ensure uninterrupted access.<br>• Assist with user onboarding and offboarding, including hardware setup and equipment returns.<br>• Collaborate with external vendors and consultants to resolve complex IT issues.<br>• Conduct user training on best practices for technology usage and cybersecurity protocols.<br>• Travel to remote locations to deliver on-site support as needed.<br>• Participate in on-call rotations to address critical issues or meet project deadlines.
  • 2025-11-10T18:28:44Z
Service Desk Analyst
  • Woodlands, TX
  • onsite
  • Temporary
  • 25.00 - 35.00 USD / Hourly
  • <p>We are looking for a customer-focused and detail-oriented Service Desk Analyst to join our IT Support team. In this role, you will serve as the first point of contact for employees seeking technical assistance. You will troubleshoot issues, resolve incidents, escalate problems as needed, and help maintain a reliable, efficient, and user-friendly technology environment.</p><ul><li>Provide first-level support for hardware, software, network, and account-related issues via phone, email, chat, and ticketing system.</li><li>Troubleshoot and resolve issues related to Windows/Mac operating systems, Microsoft 365, VPN, printers, and standard business applications.</li><li>Create, update, and manage support tickets to ensure timely resolution and excellent customer service.</li><li>Escalate complex issues to Tier 2/3 teams when necessary, providing clear documentation of troubleshooting steps.</li><li>Onboard and offboard users by setting up accounts, configuring devices, and ensuring proper access permissions.</li><li>Maintain hardware inventory and assist with device deployments and updates.</li><li>Follow established procedures, knowledge base articles, and SLAs to ensure consistent support.</li><li>Contribute to process improvements, documentation updates, and user training initiatives.</li></ul>
  • 2025-12-04T13:53:39Z
Accounting Analyst
  • Lake Mary, FL
  • onsite
  • Contract / Temporary to Hire
  • 25.00 - 28.00 USD / Hourly
  • <p>We are looking for an experienced Accounting Analyst to join our team in Lake Mary, Florida. This role focuses on managing financial processes within Accounts Payable and Accounts Receivable, ensuring accuracy and compliance with local regulations. As a Contract to permanent position, it offers the opportunity to grow within our organization while contributing to the success of our manufacturing operations.</p><p><br></p><p>Responsibilities:</p><p>• Process supplier invoices, ensuring accuracy and proper handling within accounts payable.</p><p>• Collaborate with local teams to verify coding details such as general ledger accounts and cost centers for all purchase order and non-purchase order invoices.</p><p>• Enter invoices into the financial system, applying correct tax and withholding allocations in compliance with regional regulations.</p><p>• Categorize and allocate expenses from supplier invoices, coordinating with teams for accurate processing.</p><p>• Monitor weekly bank balances and post outgoing payments for invoices.</p><p>• Perform monthly reconciliations with financial records and local teams to ensure all transactions are accurately recorded.</p><p>• Update accounts payable records in the Blackline system on a monthly basis.</p><p>• Create and modify purchase requisitions based on project manager inputs, ensuring procurement needs and deadlines are met.</p><p>• Route purchase order-based invoices for approval and goods receipt confirmation before posting entries in the system.</p>
  • 2025-12-02T21:33:37Z
iManage – SME / Business Analyst
  • Iselin, NJ
  • onsite
  • Temporary
  • 51.46 - 59.59 USD / Hourly
  • We are looking for a skilled iManage Subject Matter Expert and Business Analyst to join our team in Iselin, New Jersey. In this role, you will take ownership of the iManage platform, providing critical insights and solutions to optimize document management, workflows, and integrations across the organization. This is a long-term contract position, offering the opportunity to collaborate with cross-functional teams to drive innovation and ensure compliance in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary expert on the iManage platform, overseeing its configuration, architecture, and integration capabilities.<br>• Translate business needs into actionable enhancement requirements for iManage workflows and platform improvements.<br>• Monitor system updates and releases to ensure proactive adoption of new features and advancements.<br>• Collaborate with IT operations to maintain secure, stable, and compliant system performance.<br>• Gather and document requirements for optimizing document management workflows and metadata standards.<br>• Perform gap analyses to identify opportunities for automation and process improvements.<br>• Support testing, validation, and rollout of new iManage features and configurations.<br>• Partner with data teams to enable seamless integrations between iManage and enterprise systems.<br>• Analyze usage patterns and build dashboards to track system performance and user adoption.<br>• Ensure compliance with governance, security, and confidentiality standards for all platform workflows and integrations.
  • 2025-11-17T14:54:03Z
Financial Analyst
  • Coppell, TX
  • onsite
  • Permanent
  • 71000.00 - 108000.00 USD / Yearly
  • We are looking for a skilled Financial Analyst to join our team in Coppell, Texas. In this role, you will leverage your expertise in financial systems and data analysis to support strategic decision-making and optimize processes across the organization. This position will require a strong understanding of Oracle Financials and Fusion Cloud applications, as well as the ability to collaborate with cross-functional teams to drive efficiency and innovation.<br><br>Responsibilities:<br>• Utilize Oracle Financials and Fusion Cloud systems to troubleshoot issues, configure updates, and test enhancements.<br>• Analyze financial data to identify trends, variances, and opportunities for process improvements.<br>• Develop and execute test cases to ensure system changes align with business requirements.<br>• Collaborate with stakeholders across departments, including Accounting, Finance, Supply Chain, IT, and Human Capital, to implement scalable financial solutions.<br>• Act as a liaison between the accounting and IT teams to align system functionality with business needs.<br>• Support audit and compliance processes by providing accurate documentation and analysis.<br>• Apply accounting principles to improve financial systems and provide strategic recommendations.<br>• Conduct variance analysis and financial modeling to support organizational goals.<br>• Utilize tools such as Tableau and OTBI for data visualization and reporting.<br>• Manage multiple tasks independently in a dynamic and fast-paced environment.
  • 2025-11-14T22:23:55Z
Desktop Support Analyst
  • Bronx, NY
  • onsite
  • Contract / Temporary to Hire
  • 38.00 - 44.00 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Bronx, New York. This position is within the non-profit sector and offers an excellent opportunity to contribute to meaningful work while utilizing your technical expertise. As this is a Contract role with the potential for long-term stability, it provides an opportunity for growth within the organization.<br><br>Responsibilities:<br>• Provide comprehensive technical support to end-users, addressing hardware and software issues effectively.<br>• Manage user accounts and permissions within Active Directory, ensuring secure and efficient access.<br>• Track and maintain IT assets and inventory to uphold proper asset management processes.<br>• Utilize Microsoft Excel to analyze data and create reports for better decision-making.<br>• Troubleshoot computer hardware problems, ensuring minimal disruption to daily operations.<br>• Collaborate with team members to implement and maintain Citrix and Cisco technologies.<br>• Assist in the setup and configuration of Android devices for organizational use.<br>• Conduct routine system updates and maintenance to ensure optimal performance.<br>• Respond promptly to service requests and resolve technical issues within established timelines.<br>• Deliver training and support to users, enhancing their proficiency with IT systems.
  • 2025-11-10T14:05:12Z
Help Desk Analyst III
  • Norman, OK
  • onsite
  • Contract / Temporary to Hire
  • 30.09 - 34.84 USD / Hourly
  • We are looking for a Help Desk Analyst III to join our team in Norman, Oklahoma. In this hands-on role, you will provide technical support and troubleshooting services to a diverse client base, including residential and commercial customers. This is a Contract-to-Permanent position, offering an opportunity to work directly with clients and vendors while contributing to the growth and success of our IT operations.<br><br>Responsibilities:<br>• Provide on-site and remote technical support for clients, ensuring timely resolution of hardware, software, and network issues.<br>• Install, configure, and troubleshoot internet systems for residential and commercial customers.<br>• Perform hands-on tasks such as cable troubleshooting and ladder work to maintain connectivity.<br>• Manage and support servers, networks, workstations, and Office 365 applications.<br>• Collaborate with vendors and clients to ensure seamless IT service delivery.<br>• Conduct system upgrades and migrations to improve infrastructure performance.<br>• Maintain detailed documentation of issues, solutions, and client interactions.<br>• Deliver exceptional customer service by communicating technical solutions in a clear and precise manner.<br>• Travel to client locations using personal vehicles and maintain accurate mileage records for reimbursement.<br>• Ensure compliance with background checks, mandatory pre-employment screenings for all candidates, and company policies.
  • 2025-11-07T22:19:03Z
Quality Assurance Analyst
  • Circleville, OH
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a dedicated Quality Assurance Analyst to join our team. This long-term contract position offers a great opportunity for individuals passionate about quality control to apply their skills in a dynamic manufacturing environment. The role involves ensuring product compliance with strict quality standards while collaborating with various teams to drive continuous improvement. Willing to train, but need someone with a go getter attitude, great communication, and interest in in the Quality Testing space with growth potential. </p><p><br></p><p>Responsibilities:</p><p>• </p><p>• Troubleshoot electro-mechanical systems and assist in identifying root causes of quality issues.</p><p>• Perform incoming inspections and maintain detailed records of component quality and nonconformance data.</p><p>• Collaborate with manufacturing teams and suppliers to address quality concerns and implement corrective actions.</p><p>• Support the maintenance and enhancement of the Quality Management System, including documentation updates and internal audits.</p><p>• Assist in evaluating and monitoring supplier performance through site visits and quality audits.</p><p>• Utilize Microsoft Excel for data analysis, reporting, and preparing quality documentation.</p><p>• Communicate effectively with vendors, managers, and cross-functional teams to resolve issues promptly and streamline processes</p>
  • 2025-11-14T18:13:54Z
Sr FP&A Analyst
  • Painesville Nt, OH
  • onsite
  • Permanent
  • 100000.00 - 115000.00 USD / Yearly
  • The Senior Financial P& A Analyst assists Management in making business decisions through financial analysis, budgeting and forecasting while collaboratively working across multiple business units and functions. This position assists the Manager in monitoring performance measurement of Ranpak’s businesses through monthly business analysis, key performance indicators, forecasting, annual budgeting and a multi-year strategic plan. This role strives for continuous improvement in financial analysis tools, reporting, controls, and ensure all deadlines are met.<br>Essential Duties & Responsibilities<br><br>• Forecasting and Planning<br>o Supports the development of near and long-range business forecasts to assist the business with strategic decision making.<br>o Assists in developing a rolling forecast process and ongoing monitoring of the process.<br>o Assists in annual budgeting process through target setting and review of business unit inputs.<br>o Reviews budget to ensure reasonability and consistency with overall financial objectives.<br>o Increases utilization of data tools and processes to facilitate improved business planning and accuracy.<br>• Drives Analytical Insights for Business Partner<br>o Delivers insightful analytics to provide insights into the business and macro trends to assist Management in their decision-making through the use of key financial reports, including pricing and volume, expense analysis, and detailed product customer profitability.<br>o Assists in the development of key performance indicators to assist business unit decision makers.<br>o Identifies data driven trends and anomalies to facilitate business discussions on key areas of profitability.<br>• Influences and Leads Key Business Decisions<br>o Collaborates with individuals across the global organization to ensure effective and accurate financial reporting processes and internal controls.<br>o Works across the organization to standardize and improve efficiency of Ranpak’s forecasting and budgeting processes to ensure effective and timely decisions. Influence and Lead Key Business Decisions<br>• Manages and Drives Process Efficiency<br>o Delivers continuous improvements in the budget and monthly forecast process to drive simplification and overall reduction in the planning process cycle time<br>o Utilizes knowledge of processes and systems to advise cross-functional teams on appropriate data sources for analysis<br>• Performs other duties as assigned or directed<br><br>Qualifications<br><br>• Bachelor's degree in finance, accounting, economics, or a related field<br>• Progress towards or plans to attain an MB<br>• 3+ years of progressive corporate finance experience<br>• Mid-size to large public company experience desired<br>• Financial modeling and strong analytical skills<br>• Solid knowledge of P& L, Balance Sheet, and Cash Flow relationship<br>• Excellent analytical aptitude with a proven ability to analyze and transform data into information<br>• Well organized, methodical thinker with the capability to manage competing priorities and make decisions under pressure while delivering accurate, on time, high quality work<br>• A great teammate with a customer focus<br>• Proficiency in Microsoft office applications (e.g., Excel, PowerPoint, Word)<br>• Preferred system proficiency in Hyperion Financial Management, Hyperion Planning, and INFOR LN or other cloud-based ERP systems
  • 2025-11-12T23:14:14Z
Senior Business Analyst
  • Marietta, GA
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
  • 2025-12-04T14:04:01Z
Help Desk Analyst I
  • Brookfield, WI
  • onsite
  • Contract / Temporary to Hire
  • 20.59 - 23.84 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst I to join our team in Brookfield, Wisconsin. In this Contract to permanent position, you will play a pivotal role in providing technical support and ensuring smooth operations for users and systems. This opportunity is ideal for individuals who excel in troubleshooting, organizational tasks, and working within a Windows environment.<br><br>Responsibilities:<br>• Deliver responsive and efficient help desk support to employees, addressing device and system-related issues.<br>• Assist with the management of software updates, patch installations, and license renewals.<br>• Execute onboarding and offboarding procedures within Active Directory to ensure proper user account management.<br>• Maintain detailed and organized documentation of processes and system configurations.<br>• Troubleshoot and resolve issues within Microsoft Windows and Microsoft 365 environments.<br>• Utilize service desk ticketing systems to track and manage support requests.<br>• Collaborate with team members to improve workflows and enhance user experience.<br>• Support additional systems such as AutoDesk and Active Directory, as needed.
  • 2025-12-05T18:28:35Z
Help Desk Analyst I
  • Mesa, AZ
  • onsite
  • Temporary
  • 26.60 - 30.80 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis in Mesa, Arizona. In this role, you will provide essential technical support and ensure smooth operations for end-users. Your expertise in troubleshooting and resolving system issues will be crucial in maintaining productivity and efficiency.<br><br>Responsibilities:<br>• Deliver prompt and detail-oriented technical support to resolve user issues related to Windows systems and applications.<br>• Manage and troubleshoot Active Directory accounts, ensuring proper access and security settings.<br>• Respond to and resolve service desk tickets efficiently, maintaining accurate documentation of resolutions.<br>• Perform basic troubleshooting for hardware, software, and network issues to minimize disruptions.<br>• Assist with the installation and configuration of Microsoft Windows 10 systems and related applications.<br>• Monitor system performance and proactively identify potential problems to mitigate risks.<br>• Provide clear and effective communication with users to guide them through technical solutions.<br>• Collaborate with team members to address complex technical challenges and share knowledge.<br>• Escalate unresolved issues to higher-level support teams when necessary.<br>• Maintain comprehensive records of technical procedures and user interactions to ensure consistent support.
  • 2025-12-01T15:14:27Z
Desktop Support Analyst
  • Cambridge, MA
  • onsite
  • Temporary
  • 22.16 - 25.66 USD / Hourly
  • We are looking for an experienced Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide comprehensive IT support to both office and lab environments, handling technical escalations and ensuring smooth operations for onsite employees. This is a long-term contract position offering the opportunity to contribute to various IT projects while maintaining a high level of service.<br><br>Responsibilities:<br>• Deliver Tier 1 to Tier 2.5 technical support for desktop systems, ensuring timely resolution of issues.<br>• Troubleshoot and resolve problems related to GSuite, Windows OS, and other software applications.<br>• Manage ticketing systems to track and prioritize IT requests effectively.<br>• Perform hardware refreshes, replacements, and maintenance to support operational needs.<br>• Facilitate onboarding and offboarding processes, including equipment setup and recovery.<br>• Support lab and office IT environments by addressing specialized technical requirements.<br>• Participate in IT-related projects, contributing to planning and execution.<br>• Provide mobile device support and troubleshoot connectivity issues.<br>• Document processes and maintain standard operating procedures for consistent service delivery.<br>• Collaborate with teams to improve IT systems and ensure security compliance.
  • 2025-11-17T16:24:23Z
Help Desk Analyst II
  • Atlanta, GA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing comprehensive technical support to ensure seamless hardware and software operations across our organization. This position requires a proactive individual with strong troubleshooting skills and a commitment to maintaining high levels of customer service.<br><br>Responsibilities:<br>• Oversee end-user hardware setup and maintenance, including desktops, laptops, and workstations, ensuring minimal downtime through timely troubleshooting and repairs.<br>• Install, configure, and support software applications for both field and office users, leveraging extensive knowledge of application integration with company systems.<br>• Administer network access by managing user password changes and ensuring secure connectivity.<br>• Collaborate with project managers to facilitate remote jobsite mobilization, providing on-site troubleshooting when remote solutions are insufficient.<br>• Evaluate and sanitize returned IT equipment, repairing and preparing it for future deployment when necessary.<br>• Maintain organized IT lab and storage areas, ensuring all equipment and software installation media are properly inventoried.<br>• Select and manage replacement components to ensure immediate availability for minimizing end-user downtime during hardware failures.<br>• Provide training to end-users on new technologies and software applications to enhance their productivity and efficiency.
  • 2025-12-04T13:53:39Z
Help Desk Analyst
  • Spartanburg, SC
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 20.00 USD / Hourly
  • <p>As a help desk analyst, you will be responsible for providing technical support to our users, primarily over the phone and through a ticketing system. You will troubleshoot and resolve computer hardware and software problems, network connectivity, password resets, and more.</p><p>What you will do:</p><p>·      Provide computer desktop support to local and remote users.</p><p>·      Troubleshoot and resolve computer hardware and software problems.</p><p>·      Maintain and upgrade computer systems.</p><p>·      Coordinate hardware repairs with vendors.</p><p>·      Ensure the integrity of all electronic data records.</p><p>·      Track equipment inventory and collaborate on potential purchases.</p><p>·      Own and execute technology implementation projects.</p><p>·      Communicate regularly and effectively with users.</p><p>·      Maintain records of daily data communication transactions, issues, and remedial actions taken.</p>
  • 2025-12-01T17:38:44Z
Technical Support Analyst II
  • Madison, WI
  • remote
  • Contract / Temporary to Hire
  • 28.00 - 35.00 USD / Hourly
  • <p>Are you an experienced <strong>Technical Support</strong> professional who thrives in a fast-paced, customer-facing environment? Our client is expanding their team to better support a growing external user base and reduce current ticket volume. This role sits between Tier 2 and Tier 3 support and involves deeper troubleshooting—not simple password resets.</p><p><br></p><p><strong>Schedule: Sunday through Thursday or Tuesday through Saturday</strong></p><p>West Coast & Midwest Hours coverage would be ideal: 9 hour day, with 1 hour lunch- 7 am- 7 pm CST is the coverage times, so hours between then.</p><p><br></p><p><strong>What You’ll Do</strong></p><p><br></p><p>In this Technical Support II role, you’ll provide high-quality end user support in a 24/7 environment. The team typically resolves 25–35 tickets per week, though current volume is 10–15 per day and rising. You will handle complex issues requiring advanced troubleshooting, long phone calls (often 30+ minutes), and strong customer service skills.</p><p><br></p><p>You’ll support customers through multiple channels—including phone, chat, and ticketing—using tools such as ZenDesk and Genesis. Multitasking is critical as you move fluidly between calls, chats, and email tickets.</p><p><br></p><p>Key Responsibilities</p><ul><li>Deliver Tier 2/3 SaaS application support to external customers</li><li>Troubleshoot complex technical issues, including platform connectivity and IoT-related problems</li><li>Handle support cases through phone, chat, and ticketing systems</li><li>Clearly document all steps, actions, and outcomes in the ticketing system</li><li>Follow established incident management processes and escalate appropriately</li><li>Provide exceptional customer service to a diverse global customer base</li><li>Collaborate with team members to identify trends and recommend improvements</li></ul><p><br></p><p><br></p>
  • 2025-12-02T16:54:14Z
Warehouse Management System (WMS) BA
  • Torrance, Ca, OH
  • onsite
  • Temporary
  • 66.00 - 69.00 USD / Hourly
  • <p>We are looking for an experienced Technical Business Analyst to join our team in Southern California. This is a long-term contract position, offering an excellent opportunity to contribute to innovative projects and collaborate with a dynamic team. This role will be expected to be onsite 4 days per week.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and document business requirements to support project objectives and deliverables.</p><p>• Collaborate with project managers and team leads to ensure timely completion of assigned tasks.</p><p>• Perform detailed analysis, design, testing, and implementation of system enhancements and large-scale projects.</p><p>• Develop architectural solutions tailored to application needs and business goals.</p><p>• Conduct unit testing, integration testing, system testing, and user acceptance testing to ensure high-quality deliverables.</p><p>• Prepare and maintain comprehensive project documentation, including implementation and warranty details.</p><p>• Provide regular status updates to project managers and team leads to ensure transparency and alignment.</p><p>• Work on <strong>AS400</strong> technologies, including programming, file/database configuration, and system integrations.</p><p>• Support retail ordering and warehouse functions, focusing on the specific needs of the automotive spare parts business.</p><p>• Travel as required to fulfill project demands and ensure successful implementation.</p>
  • 2025-12-02T13:53:33Z
Loan Operations Analyst
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The holiday season is here! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance.</p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Maintain the Reconciliation and Control functions within the Operations group</p><p>• Work with offshore reconciliations team and internal/external stakeholders on a daily basis to clear breaks and ensure all cash, position and trading accounts are reconciled</p><p>• Responsible for processing certain trade-related activity (fees, transfers, assignments, etc.) and fund financing (leverage facilities, subscription lines, etc.) entries in Advent Geneva general ledger</p><p>• Enter trades into Wall Street Office (“WSO”) and trade capture systems</p><p>• Set up Agency deals in WSO Agent and assist with other loan operation interfaces with IHS Market services</p><p>• Update and maintain reference data within the security master application for all securities/contracts applicable to the middle market direct lending strategy − Review transaction documentation to ensure completeness and accuracy within the loan systems.</p><p>• Ensure all loans are rolled and correct rates are set for the next accrual period</p><p>• Serve as bridge between Loan Operations (upstream) and Finance/Accounting (downstream) teams</p><p>• Coordinate and work with outside service providers (servicers, agents, auditors, custodians, third party administrators, etc.) as needed</p><p>• Work with IT and other internal teams to ensure operational efficiency and accuracy across middle and back office systems</p><p>• Identify automation opportunities and process improvement/control initiatives, including ad hoc project support and data mapping documentation</p>
  • 2025-12-03T14:58:46Z
Compliance Analyst
  • Boston, MA
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>Our client is a boutique Wealth Management firm looking to bring onboard a Compliance Analyst. The role is in Boston, mostly in office. </p><p><br></p><p>This role focuses on ensuring compliance and mitigating risk within a financial institution through meticulous analysis and proactive monitoring. Key responsibilities include conducting remote and onsite branch reviews and performing daily trade blotter reviews with an emphasis on exception reports, requiring strong attention to detail. The candidate will assist with annual supervisory controls testing, review and approve advertising, sales literature, trade corrections, and other compliance matters, while investigating potential violations of industry standards. The position also involves conducting electronic communication surveillance, managing continuing education programs, and overseeing accounts management, all while maintaining a strong knowledge of regulatory changes. Successful candidates will organize compliance records, manage compliance application systems, and maintain accurate documentation processes. </p>
  • 2025-11-14T19:39:06Z
Software Quality Assurance Analyst (Automation)
  • Florham Park, NJ
  • onsite
  • Permanent
  • 60000.00 - 90000.00 USD / Yearly
  • <p>The candidate will be responsible for collaborating with other members of software development team and operational stakeholders to conduct end to end functional, regression, performance and security tests. The candidate will also play a key role reviewing and refining business and product requirements and delivering high quality software on time within a fast paced and high growth environment.</p><p><br></p><p>The role involves collaborating effectively with software engineers, quality assurance, project management, and operational stakeholders to deliver high quality software.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Collaborating effectively with software engineers, quality assurance, project management, operational stakeholders to deliver high quality software.</li><li>Reviewing business and product requirements and providing feedback.</li><li>Designing and documenting test cases and conducting end to end functional, regression, performance and security tests.</li><li>Designing and implementing QA automation.</li><li>Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”).</li></ul><p><br></p><p><strong>Qualifications:</strong></p><p><br></p><ul><li>Bachelor’s degree in computer science, engineering, information system or a related field from a leading university.</li><li>Skilled at communicating and collaborating with other members of development teams.</li><li>Independent problem-solving and troubleshooting skills.</li><li>2+ years of hands-on experience with end to end functional and regression testing of web based applications.</li><li>1+ year of experience in SQL, C# or Java, HTML, CSS and JavaScript.</li><li>1+ year of experience in QA automation tools such as selenium.</li><li>Experience in Agile and SDLC.</li><li>Experience with issue tracking systems such as JIRA.</li><li>Experience in continuous integration (CI) and continuous delivery (CI) with tools such as BamBoo, Jenkins, ZooCity, etc.</li><li>Experience in pharmacy, healthcare, HIPAA/HITRUST or security is a plus</li></ul><p><br></p>
  • 2025-11-19T20:14:37Z
Analyst, Sales Operations - Individual Contributor
  • Mahwah, NJ
  • remote
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p><strong>Sales Compensation Analyst</strong></p><p><strong>Location:</strong> Mahwah, NJ or Memphis, TN</p><p> <strong>Employment Type:</strong> [Full-Time/ 78 weekContract]</p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Sales Compensation Analyst</strong> to play a critical role in designing and managing incentive compensation programs that drive growth and align with strategic sales objectives. This position requires strong analytical skills, attention to detail, and the ability to collaborate across multiple business functions.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Design and Develop Compensation Plans:</strong> Create and oversee incentive compensation plans for a multi-channel, multi-divisional field sales organization, ensuring alignment with financial and business models.</li><li><strong>Manage Calculations and Payments:</strong> Perform monthly, quarterly, and annual calculations, validations, and payments for incentive compensation components and bonus commissions.</li><li><strong>Cross-Functional Collaboration:</strong> Build and maintain partnerships with Finance, HR, and Sales leadership to ensure compensation strategies align with organizational goals.</li><li><strong>Territory Alignment:</strong> Partner with sales leadership to manage territory changes and assess associated sales and quota impacts.</li><li><strong>Data Management and Reporting:</strong> Develop, maintain, and update systems and processes for tracking and reporting compensation metrics.</li><li><strong>Ad Hoc Analysis:</strong> Support special projects and reporting requests, including quarterly projections, financial accruals, and trend analysis.</li></ul>
  • 2025-11-19T14:03:43Z
Data Analyst II
  • Nashville, TN
  • remote
  • Temporary
  • 35.00 - 38.00 USD / Hourly
  • <p>A leading organization in the e-commerce and technology industry is seeking a <strong>Data Analyst II</strong> to support high-impact business decisions through advanced financial, economic, operational, and capacity-related analysis. This Remote role supports one of the company’s major nationwide safety and fleet-technology initiatives, requiring a strong analytical mindset, exceptional attention to detail, and the ability to operate independently in a fast-paced, rapidly scaling environment.</p><p> </p><p>The ideal candidate thrives in dynamic settings, works well with cross-functional teams, and enjoys solving complex operational and financial problems.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Financial & Economic Analysis</strong></p><ul><li>Conduct economic, financial, and market analysis across capacity planning, pricing, cost modeling, and return-on-investment scenarios.</li><li>Build, maintain, and refine <strong>financial and operational models</strong> to support forecasting, variance analysis, and strategic decision-making.</li></ul><p><strong>Capacity, Budgeting & Forecasting</strong></p><ul><li>Support capacity forecasting, budgeting, and reporting across OpEx, CapEx, and resource allocation initiatives.</li><li>Track, interpret, and analyze large and complex data sets tied to fleet repair, utilization, and operations.</li></ul><p><strong>Tools, Dashboards & Systems Development</strong></p><ul><li>Design, enhance, and coordinate the development of <strong>analytical systems, dashboards, and reporting tools</strong> to support a rapidly evolving business environment.</li><li>Ensure analytical tools scale with business growth and remain aligned with operational needs.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with program managers and other stakeholders to validate assumptions, identify trends, and deliver insights.</li><li>Convert data findings into actionable recommendations for leadership and operational teams.</li><li>Participate in daily collaboration with team members; limited interaction with developers or technical engineering teams.</li></ul><p><strong>Operational Project Support</strong></p><ul><li>Contribute directly to repair-data management initiatives for fleet-related technologies.</li><li>Provide weekly reports, tracking summaries, and data accuracy evaluations.</li><li>Manage shifting priorities and work independently while maintaining a high degree of accuracy.</li></ul><p><br></p>
  • 2025-11-19T14:08:44Z
Data/Financial Operations Analyst
  • Santa Fe Springs, CA
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p><strong>Job Title</strong>: Data & Financial Operations Analyst </p><p><strong>Location</strong>: Santa Fe Springs </p><p><strong>About Our Client:</strong> Join a nationwide leader in the distribution industry where innovation, precision, and performance drive everything we do. We’re looking for a data-savvy powerhouse who thrives at the intersection of sales analytics, financial operations, and business intelligence — someone who doesn’t just crunch numbers but transforms them into compelling stories that guide strategic decisions. </p><p><br></p><p><strong>What You’ll Do: </strong></p><ul><li>Master the Numbers: Own weekly sales projection models in Excel, ensuring leadership has accurate, real-time insights to forecast growth. </li><li>Build Powerful Dashboards: Design dynamic, visually impactful dashboards (Excel, Power BI, or Tableau) that give decision-makers instant clarity on performance trends. </li><li>Deliver High-Impact Reports: Create and present monthly performance and trend reports by extracting, cleansing, and analyzing data from large databases. </li><li>Dig Deep: Use data mining techniques to identify sales opportunities, operational efficiencies, and revenue gaps. </li><li>Ensure Financial Precision: Review credit card statements and GL-coded entries for accuracy, compliance, and cost control. </li><li>Protect Profitability: Audit billing systems and pricing terms to confirm alignment with contracts and margin expectations. </li><li>Elevate Insights: Partner with sales, finance, and operations teams to translate raw data into actionable business strategies.</li></ul>
  • 2025-12-03T00:38:40Z
Desktop Support Analyst
  • Brick, NJ
  • onsite
  • Permanent
  • 50000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a dedicated Desktop Support Analyst to join our team in the jersey shore area. In this role, you will provide technical assistance to clients, ensuring their IT systems operate seamlessly. This position offers the opportunity to showcase your problem-solving skills and technical expertise while delivering exceptional client support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to IT systems and applications.</p><p>• Monitor and maintain IT infrastructure for optimal performance and reliability.</p><p>• Collaborate with team members to implement innovative IT solutions tailored to client needs.</p><p>• Maintain detailed records of support activities and configurations for effective documentation.</p><p>• Communicate with clients to understand their requirements and provide timely updates on progress.</p><p>• Respond to urgent technical concerns during on-call shifts, scheduled one week per month.</p><p>• Troubleshoot networking issues and ensure connectivity for clients.</p><p>• Assist with scripting and automation tasks using PowerShell to enhance system efficiency.</p><p>• Deploy and image desktop hardware, ensuring proper setup and functionality.</p>
  • 2025-11-19T20:38:50Z
3 5