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98 results for It Helpdesk jobs

IT Support Technician

Albuquerque, NM
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Support Technician to support day-to-day technical needs for a retail environment in Albuquerque, New Mexico. This Long-term Contract position is ideal for someone who enjoys helping end users, solving common hardware and software issues, and keeping support requests organized from intake through resolution. The role focuses on delivering responsive service, maintaining accurate records, and ensuring employees have reliable access to the tools and systems they need to work effectively. Responsibilities:• Manage the full lifecycle of support requests by logging issues, setting priority levels, documenting actions taken, and closing tickets once service is restored.• Provide front-line assistance for Windows 10 and Windows 11, Microsoft 365 applications, Outlook, web browsers, printers, and other commonly used workplace technology.• Diagnose and resolve routine problems affecting desktops, laptops, monitors, docking stations, scanners, headsets, printers, and mobile devices.• Handle user account tasks such as password resets, basic access support, Active Directory updates, and employee onboarding or separation activities.• Install approved applications, address standard software errors, and prepare workstations and devices for end-user deployment.• Support basic wired and wireless connectivity troubleshooting, including VPN access, IP-related issues, and mapped drive or shared resource problems.• Assess incoming incidents to determine urgency and business impact, resolve Tier 1 issues whenever possible, and route more advanced cases to higher support tiers with complete notes.• Maintain IT inventory, organize the support workspace, and contribute to knowledge base content and technical documentation for recurring issueOther duties as needed
2026-07-24T00:00:00Z

IT Support

Phoenix, AZ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented IT Support specialist to provide dependable technical assistance and hands-on infrastructure support for a growing organization in Phoenix, Arizona. This Long-term Contract opportunity is ideal for someone who combines strong help desk experience with practical networking knowledge across switching, routing, firewalls, and Microsoft-based environments. The role will support daily operations while also contributing to network administration activities tied to organizational acquisition efforts, with a schedule that generally aligns with daytime business hours and may start earlier to support East Coast teams. Responsibilities: • Deliver timely technical support for end users by diagnosing and resolving hardware, software, and access-related issues across the IT environment. • Maintain and troubleshoot network infrastructure, including switching and routing equipment, to promote stable and secure connectivity. • Administer and support firewall technologies, including Palo Alto solutions, by assisting with configuration, monitoring, and issue resolution. • Manage user accounts, permissions, and directory services within Microsoft and Active Directory environments. • Assist with backup processes and recovery readiness to help protect business-critical systems and information. • Support computer hardware setup, upgrades, and replacement activities for desktops, laptops, and related equipment. • Contribute to configuration management and documentation efforts to improve consistency and visibility across supported systems. • Provide network administration support related to organizational acquisition activity, helping integrate and maintain infrastructure as needed.
2026-07-29T00:00:00Z

IT Support

San Francisco, CA
remote
Temporary / Contract
35 - 37 USD / Hourly
We are looking for a detail-oriented IT Support specialist to provide hands-on desktop and end-user support for a Financial Services environment in San Francisco, California. This contract position is ideal for someone with experience with Intune, Okta and Microsoft 365 administration who can independently manage device rollouts, user support, and core endpoint services. The role supports approximately 300 end users and requires on-site in office support. Responsibilities:• Administer and optimize Microsoft Intune and Jamf to support endpoint configuration, policy management, and device lifecycle activities.• Lead workstation and mobile device deployments, including large-scale rollouts and ongoing provisioning efforts.• Manage Microsoft 365 and Okta administration tasks across services such as Office 365, Azure-based tools, and AD and Mac environments.• Deliver desktop support for end users by resolving hardware, software, access, and configuration issues in a timely manner.• Maintain secure and reliable Windows-based and Mac user environments, including updates, troubleshooting, and performance support.• Provide technical assistance in a primarily remote support model while participating in onsite coverage one day each week.• Support an employee base of roughly 300 users with responsive service and clear communication.• Contribute to general connectivity and infrastructure troubleshooting when networking issues impact end-user productivity.
2026-07-31T00:00:00Z

IT Desktop Support Analyst

Valencia, CA
onsite
Temporary / Contract
30.0865 - 34.837 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a medical devices organization in Valencia, California. This Long-term Contract position focuses on delivering dependable desktop and end-user support across office and production environments, ensuring employees have the hardware, software, and account access needed to work effectively. The ideal candidate brings strong troubleshooting skills, a service-oriented mindset, and hands-on experience supporting Windows-based systems and common enterprise tools. Responsibilities: • Resolve issues involving laptops, desktops, and other end-user hardware, including diagnosis, repair coordination, and replacement support. • Deliver frontline technical assistance and intermediate application support for users working in a Microsoft Windows environment. • Troubleshoot Windows 11, Microsoft Office applications, Outlook, authentication methods, and mobile devices to minimize user downtime. • Set up accounts and equipment for new hires, process access changes, and complete deactivation tasks for departing employees through Active Directory administration. • Deploy and support approved software packages using Software Center while assisting users with installation-related issues. • Provide technical support for employees on the production floor after completing the required training for that environment. • Record, update, and close support requests accurately in ServiceNow to maintain clear incident documentation and service visibility. • Assist with device management and connectivity issues involving Microsoft Intune and other company-supported access tools. • Manage a steady daily ticket volume while maintaining quality service and timely follow-up with end users.
2026-07-30T00:00:00Z

IT Support | Desktop | Hardware Technician

Postville, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
*** This role is 100% onsite - 5 days per week in Postville, IA *** We are looking for an IT Support | Desktop | Hardware Technician to provide hands-on technical assistance and dependable end-user support in Iowa. This contract position with permanent potential is ideal for someone who enjoys resolving desktop, hardware, and access-related issues while supporting a stable and secure IT environment. The role will work across daily support requests, system administration tasks, and infrastructure troubleshooting to keep business operations running smoothly. Responsibilities:• Deliver timely support for end-user issues involving printing, login access, display problems, desktop hardware, and general service desk requests.• Administer user accounts and permissions across Active Directory, Azure, Microsoft 365, Entra, and Intune environments.• Troubleshoot and maintain Windows-based desktops and servers, including routine performance checks and issue resolution.• Support telephony systems and computer telephony integrations to help maintain reliable communication services.• Monitor backup activity, perform scheduled reboots, and assist with ongoing system maintenance to reduce downtime.• Review security-related tickets, route issues to the appropriate teams, and escalate higher-risk concerns when needed.• Assist with the upkeep and troubleshooting of network infrastructure, including Cisco switches and Fortinet firewalls.• Provide desktop deployment, imaging, and hardware setup support for new and replacement equipment.
2026-07-31T00:00:00Z

Help Desk Tier II Analyst

Valencia, CA
onsite
Temporary / Contract
30 - 38 USD / Hourly
We are seeking a Help Desk Tier II Analyst to provide hands-on technical support for end users in a fast-paced Microsoft Windows environment. This role is responsible for troubleshooting hardware, software, and application issues while delivering exceptional customer service. The ideal candidate will have experience supporting Windows 11, Active Directory, Microsoft Intune, and ServiceNow, with the ability to resolve Tier I and Tier II technical issues both remotely and onsite. ** This role is 3 days onsite in Valencia, CA ** Key Responsibilities<ul><li>Provide Tier II technical support for desktop, laptop, application, and mobile device issues.</li><li>Troubleshoot and resolve hardware break/fix issues for laptops and end-user devices.</li><li>Support Microsoft Windows 11 environments and related technologies.</li><li>Assist users with Microsoft Office Suite, Outlook, MFA, VPN connectivity, and general desktop support.</li><li>Perform user onboarding and offboarding activities, including account provisioning, deactivation, and Active Directory management.</li><li>Support software deployment and troubleshooting using Software Center.</li><li>Manage mobile devices and endpoint configurations through Microsoft Intune (MDM).</li><li>Diagnose and resolve DNS, connectivity, and network-related issues.</li><li>Provide technical support on the production floor as needed (training provided).</li><li>Document, track, and manage incidents, service requests, and resolutions in ServiceNow.</li><li>Collaborate with internal IT teams to escalate and resolve complex issues.</li><li>Maintain a consistent support workload while ensuring timely ticket resolution and excellent customer service.</li></ul>
2026-07-24T00:00:00Z

Sr Service Desk

Los Angeles, CA
onsite
Temporary to Hire
33.25 - 38.5 USD / Hourly
We are looking for an experienced Sr Service Desk specialist to provide high-quality remote technical support for users in California. This contract opportunity is ideal for someone who communicates confidently, delivers excellent customer service, and thrives in a detail-oriented environment supporting a fast-paced organization. The role focuses on resolving service desk issues efficiently, documenting support activity thoroughly, and assisting employees with day-to-day technology needs. Responsibilities: • Deliver remote technical assistance to end users by diagnosing and resolving hardware, software, access, and connectivity issues in a timely manner. • Provide attentive support to employees and senior stakeholders, ensuring a detail-oriented and service-oriented experience with every interaction. • Record incidents, troubleshooting steps, resolutions, and follow-up actions accurately within support documentation systems. • Escalate complex technical problems when needed and coordinate with internal teams to drive issues through to resolution. • Monitor incoming service requests, prioritize workload effectively, and maintain consistent response times across multiple support channels. • Guide users through remote access and other standard technology tools, helping them remain productive with minimal disruption. • Contribute to operational continuity by supporting service desk processes and assisting with technical changes as assigned. • Uphold a consistent and detail-oriented approach that aligns with a structured workplace culture and high-touch support expectations.
2026-07-08T00:00:00Z

Desktop Support Technician

Coraopolis, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Technician to provide hands-on technical support for end users in Moon Township, Pennsylvania. This Long-term Contract opportunity is ideal for someone with strong desktop support experience who can maintain reliable device performance, resolve user issues efficiently, and contribute to a stable IT environment. The role focuses on supporting Windows-based systems, workplace productivity tools, device deployment activities, and core infrastructure needs in a manufacturing setting. Responsibilities: • Deliver on-site technical assistance for employees using Windows-based workstations, laptops, and mobile devices. • Prepare, image, configure, and deploy end-user equipment while ensuring devices are ready for business use. • Troubleshoot issues related to Microsoft 365 applications, collaboration platforms, wireless connectivity, and peripheral hardware. • Coordinate hardware refresh efforts, move user data to replacement devices, and assist with software installation and update activities. • Maintain accurate records for company technology assets and support day-to-day device lifecycle management. • Investigate basic network and infrastructure problems and provide support for IT operations within data center environments as needed. • Follow established service management practices for incidents, changes, and recurring technical issues. • Produce and update technical reference materials such as standard operating procedures, support guides, and knowledge base content.
2026-07-16T00:00:00Z

Desktop Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Desktop Support TechnicianWe are seeking a skilled Desktop Support Technician to join our technology team. This role is ideal for someone who enjoys solving technical issues, supporting end users, and ensuring reliable workstation performance. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and a solid foundation in desktop technologies with room to grow into more advanced IT responsibilities. Responsibilities<ul><li>Provide hands-on desktop, laptop, and peripheral support across Windows and/or Mac environments</li><li>Install, configure, and maintain operating systems, software applications, and hardware components</li><li>Diagnose and resolve hardware failures, OS issues, application errors, and workstation performance problems</li><li>Support user account requests including password resets, access permissions, and workstation setups</li><li>Troubleshoot network connectivity issues such as VPN failures, Wi-Fi problems, DNS conflicts, and printer access</li><li>Assist with workstation imaging, software deployment, updates, and patching</li><li>Support onboarding and offboarding tasks including device setup, user profiles, and asset assignment</li><li>Document troubleshooting steps, resolutions, and device changes accurately in the ticketing system</li><li>Maintain inventory of desktops, laptops, monitors, accessories, and licensed software</li><li>Escalate complex issues to senior IT staff when necessary</li><li>Follow organizational IT policies, security standards, and operational procedures</li></ul>
2026-07-23T00:00:00Z

Desktop Support Technician

Charlotte, NC
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Desktop Support Technician to provide dependable onsite technical support for a nonprofit organization in Asheville, North Carolina. This role is ideal for someone who is confident working independently, values a mission-driven environment, and can deliver responsive service to a small user community. The position offers a hands-on opportunity to support both Mac and Windows environments while partnering closely with internal IT leadership to keep daily operations running smoothly. Responsibilities:• Deliver onsite desktop and help desk support for staff, resolving hardware, software, and access issues in a timely manner.• Maintain and troubleshoot devices and user environments across both macOS and Windows platforms.• Manage account setup, permissions, and directory-related tasks within Active Directory and Microsoft-based systems.• Track, update, and resolve support requests through Jira, ensuring clear communication and accurate documentation.• Provide day-to-day assistance with Microsoft applications, including Outlook, to support employee productivity.• Share coverage responsibilities with the broader IT team and participate in an on-call rotation outside standard business hours as needed.• Work closely with internal technology leadership to escalate issues appropriately and maintain continuity of support.• Contribute to a reliable end-user computing environment for a small office by identifying recurring issues and recommending practical fixes.
2026-07-27T00:00:00Z

Desktop Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
25 - 28 USD / Hourly
We are seeking a Desktop Support Analyst to provide Tier II technical support in a highly networked environment with extensive hardware infrastructure. This role is ideal for a hands-on IT professional who enjoys troubleshooting, supporting end users, and maintaining a wide range of network-connected systems and equipment.Key Responsibilities<ul><li>Provide Tier II desktop and help desk support for onsite users</li><li>Troubleshoot hardware, software, and network-related issues</li><li>Support, maintain, and diagnose physical IT equipment, including switches, servers, routers, cameras, ID systems, and control systems</li><li>Assist with Active Directory and Group Policy administration at a Tier II level</li><li>Manage, organize, and track IT equipment inventory</li><li>Deliver strong customer service and timely technical support to end users</li><li>Document issues, resolutions, and service activity within a ticketing system</li></ul>Technical Environment<ul><li>Windows-based systems</li><li>Active Directory</li><li>Group Policy</li><li>Networking fundamentals, including switches, routers, and servers</li><li>Ticketing systems such as ConnectWise or ServiceNow</li></ul>
2026-07-18T00:00:00Z

IT Support Specialist

Pittsburgh, PA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an IT Support Specialist to provide hands-on technical assistance and dependable end-user support in Pittsburgh, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day technology issues, maintaining workplace systems, and delivering a strong service experience across a dynamic business environment. The role will focus on desktop support, user access management, device setup, and troubleshooting across hardware, software, and connectivity needs. Responsibilities: • Deliver first- and second-level technical support for computers, operating systems, software applications, and peripheral equipment. • Diagnose and resolve issues affecting desktops, laptops, mobile devices, and commonly used business tools in a timely manner. • Prepare, deploy, and maintain employee workstations, installed applications, and related technology hardware. • Provide support for conference room systems, video meetings, and audio-visual equipment to help ensure smooth collaboration. • Track system behavior and assist in identifying and addressing technical problems before they escalate. • Administer user account setup, access rights, and permission updates within established security guidelines. • Assist with basic network support by addressing connectivity problems and helping configure devices for proper access. • Record incidents, solutions, and technical updates clearly within the ticketing system and related documentation. • Create simple support materials and guide users on basic technology processes and tools. • Route higher-level or specialized technical concerns to the appropriate internal teams or external partners when needed.
2026-07-14T00:00:00Z

IT Support Specialist

Imperial Beach, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an IT Support Specialist to provide dependable technical assistance for a government environment in Imperial Beach, California. This Long-term Contract position is ideal for someone who enjoys resolving user issues, supporting desktop systems, and delivering responsive service across daily support needs. The role focuses on maintaining Windows-based workstations, assisting with account-related requests, and ensuring service tickets are handled accurately and efficiently. Responsibilities: • Provide front-line technical support for end users by diagnosing and resolving hardware, software, and access-related issues. • Manage user account support tasks within Active Directory, including updates to permissions, passwords, and account status. • Install, configure, and maintain Microsoft Windows desktops and laptops to support reliable day-to-day operations. • Troubleshoot Windows 10 system problems and deliver timely solutions that minimize user downtime. • Receive, document, prioritize, and close service desk tickets while keeping accurate records of work performed. • Escalate more complex technical matters when needed and coordinate with other support resources to ensure resolution. • Assist with workstation setup, device replacements, and routine technical support activities across the office environment.
2026-07-28T00:00:00Z

IT Support Specialist

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Support SpecialistWe are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.Responsibilities<ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul>
2026-07-23T00:00:00Z

IT Support Specialist

Chicago, IL
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for a non-profit organization in Chicago, Illinois. This role focuses on resolving day-to-day user issues, maintaining endpoint stability, and ensuring staff can effectively use core workplace technologies. The ideal candidate brings strong troubleshooting skills, a service-oriented mindset, and hands-on experience supporting Microsoft environments and device management tools. Responsibilities: • Deliver front-line technical assistance for hardware, software, and access-related issues submitted through the service desk. • Diagnose and resolve problems involving Microsoft Windows, Microsoft 365 applications, and user account access in a timely manner. • Administer and support devices through Microsoft Intune, including configuration, policy enforcement, and endpoint troubleshooting. • Manage user accounts, permissions, and directory-related tasks within Active Directory. • Support ChromeOS and other end-user devices to maintain reliable functionality across the organization. • Track, update, and close service desk tickets while keeping users informed on progress and next steps. • Escalate complex incidents when needed and collaborate with internal teams to achieve effective resolutions. • Document recurring issues, solutions, and support procedures to improve service consistency and response efficiency.
2026-07-22T00:00:00Z

Desktop Support

Memphis, TN
onsite
Temporary / Contract
30 - 35 USD / Hourly
Schedule Requirements: • Must be available to work 3rd Shift weekends (Friday, Saturday, and Sunday) • Position is 100% onsite in Memphis, TN • Candidates must currently reside within the greater Memphis metropolitan area • Relocation assistance is not available • Must be authorized to work in the United States without current or future must be eligible to work in the U.S. • Third-party candidates, C2C arrangements, and subcontractors will not be considered We are seeking a Production Support Engineer/Desktop Support Analyst to provide hands-on technical support for a 24/7 manufacturing and distribution environment. This role is responsible for supporting end users, workstation hardware, mobile computing devices, printing systems, and core infrastructure while ensuring minimal disruption to business operations during weekend and overnight hours. The Production Support Engineer will diagnose and resolve issues involving desktop systems, laptops, Office 365, Active Directory, network connectivity, Zebra printers, RF scan guns, and other operational technologies critical to warehouse and production functions. The individual will work closely with IT and business teams to support incident resolution, system performance, user access management, device deployment, and ongoing operational support. This position requires strong troubleshooting skills, a customer-focused mindset, and the ability to work independently in a fast-paced production environment. Schedule Requirements: • Must be available to work 3rd Shift weekends (Friday, Saturday, and Sunday) • Position is 100% onsite in Memphis, TN • Candidates must currently reside within the greater Memphis metropolitan area • Relocation assistance is not available • Must be authorized to work in the United States without current or future must be eligible to work in the U.S. • Third-party candidates, C2C arrangements, and subcontractors will not be considered
2026-07-27T00:00:00Z

Tier 2 Help Desk Analyst

Conyers, GA
onsite
Temporary / Contract
28 - 30 USD / Hourly
OverviewThe Tier 2 Technician serves as the primary escalation point above Tier 1 support and is responsible for day-to-day technical delivery across Microsoft 365, Google Workspace, networking, and client onboarding activities. This role operates independently within established standards and escalates only architecture, security, and advanced engineering decisions to the CTO. Key ResponsibilitiesTier 1 Escalations<ul><li>Resolve escalated support tickets and assist with inbound support requests.</li><li>Provide technical guidance to Tier 1 staff.</li><li>Review ticket quality and documentation accuracy.</li></ul>Microsoft 365 Administration<ul><li>User provisioning, licensing, and offboarding.</li><li>Manage Exchange Online, SharePoint, OneDrive, Entra ID, and Intune environments.</li><li>Perform routine security administration, including MFA enrollment, account lockouts, and inbox rule audits.</li></ul>Google Workspace Administration<ul><li>User lifecycle management, organizational units, and licensing.</li><li>Manage 2-Step Verification and perform basic security administration and monitoring.</li></ul>Networking<ul><li>Troubleshoot connectivity, VLAN, DHCP, and DNS-related issues.</li><li>Configure and support UniFi switches, access points, and firewall rules within existing network designs.</li><li>Coordinate ISP issues and maintain network documentation.</li></ul>Technical Client Onboarding<ul><li>Execute technical onboarding for new clients.</li><li>Provision cloud environments, configure domains and DNS records, and deploy endpoints.</li><li>Implement standard security tools and configurations.</li><li>Deliver end-user training and document environments in IT Glue.</li></ul>Escalate to CTO:<ul><li>Network architecture or design decisions.</li><li>Confirmed or suspected security incidents.</li><li>DNS/domain management changes.</li><li>VoIP architecture or provisioning changes.</li><li>Custom development, automation, or scripting requests.</li><li>New platform deployments or major technology changes.</li><li>Administration of advanced cybersecurity platforms (INKY, BullPhish, Dark Web ID, RocketCyber, SaaS Alerts).</li><li>Penetration testing and vulnerability assessment tools (Vulnscan, vPenTest).</li></ul>*Please Note: This is a fully onsite position in Metro Atlanta. Please do not apply to this posting if you're not already local to Metro ATL and willing to work onsite
2026-07-20T00:00:00Z

Desktop Support Engineer

Westwood, CA
onsite
Permanent / Full Time
120000 - 145000 USD / Yearly
Job TitleDesktop Support Engineer Role SummaryThe Desktop Support Engineer is responsible for providing technical support to end users while ensuring the smooth operation of desktop systems, laptops, mobile devices, peripherals, and productivity applications. This role serves as a key point of contact for troubleshooting technical issues, supporting IT initiatives, and delivering a high level of customer service. The ideal candidate is a proactive problem solver with strong technical skills and a passion for helping users succeed. Key Responsibilities<ul><li>Provide Tier 1 and Tier 2 technical support for desktop, laptop, mobile device, printer, and peripheral-related issues.</li><li>Install, configure, maintain, and troubleshoot Windows and macOS workstations.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and Office applications.</li><li>Manage user accounts, permissions, and access requests through Active Directory and related identity management systems.</li><li>Configure, deploy, and maintain endpoint devices using endpoint management and device provisioning tools.</li><li>Troubleshoot hardware, software, operating system, and connectivity issues.</li><li>Support employee onboarding, offboarding, workstation deployments, and equipment lifecycle management.</li><li>Document technical procedures, troubleshooting steps, and support activities within the IT ticketing system.</li><li>Collaborate with infrastructure, security, and application teams to resolve escalated technical issues.</li><li>Assist with hardware inventory management, asset tracking, and software licensing administration.</li><li>Support endpoint security initiatives, patch management, and compliance requirements.</li><li>Participate in IT projects, technology rollouts, office moves, and system upgrade initiatives.</li></ul>Compensation & Benefits<ul><li>Competitive base salary.</li><li>Performance-based bonus opportunities.</li><li>Comprehensive medical, dental, and vision coverage.</li><li>Retirement savings plan with company contribution or matching opportunities.</li><li>Paid time off and company-recognized holidays.</li><li>Professional development, training, and certification support.</li><li>Additional employee-focused wellness and benefits programs.</li></ul>Additional Details<ul><li>Opportunity to support a modern technology environment with a diverse user base.</li><li>Exposure to endpoint management, cloud technologies, and infrastructure projects.</li><li>Collaborative team culture with opportunities for career growth and advancement.</li><li>Role offers a combination of hands-on technical support and project-based work.</li></ul>
2026-07-17T00:00:00Z

Desktop Support Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Desktop Support Engineer to provide technical support for end users across desktop, laptop, mobile, and peripheral devices. This individual will be responsible for troubleshooting hardware, software, and connectivity issues while delivering exceptional customer service.Responsibilities<ul><li>Provide Tier 2 desktop and end-user support</li><li>Troubleshoot Windows operating systems, Microsoft Office, and business applications</li><li>Install, configure, and maintain desktops, laptops, printers, and peripherals</li><li>Manage user accounts, permissions, and access requests</li><li>Support hardware deployments, upgrades, and refresh projects</li><li>Document issues and resolutions within the ticketing system</li><li>Assist with onboarding and offboarding activities</li></ul>
2026-07-24T00:00:00Z

IT Support Technician - Level 1

Buda, TX
onsite
Temporary / Contract
25 - 30 USD / Hourly
IT Field Technician - TRAVEL REQUIREDOnsite | Buda, TX | Contract Robert Half is partnering with a company in Buda, TX to identify a hands-on IT Support Technician to provide frontline technical assistance. This contract position is ideal for someone who enjoys solving everyday hardware and software issues, supporting end users in both office and industrial settings, and staying responsive to operational needs. The role includes on-site troubleshooting, device deployment, and local travel to nearby work locations as needed. POSITION: FIELD SERVICE TECHNICIANLOCATION: BUDA, TX DURATION: 4 MONTHSRATE: $30 Responsibilities:<ul><li>Set up printers, take direction to go reconfigure printers, </li><li>Mount hardware</li><li>Take a rack and set it up</li><li>Assist with cabling</li><li>Provides onsite support during SD-WAN and enterprise network cutovers, </li><li>Assist with deployment, connectivity validation, troubleshooting, and end-user support</li><li>100% onsite: needs to be someone will to travel and be onsite to fit our network cutover plan across 60+ sites around the country (majority of sites are located in TX with around 12 sites located outside of TX)</li></ul>
2026-07-31T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a customer-focused team member to support a Financial Services team. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced service environment, communicates clearly, and enjoys helping customers with a wide range of banking-related questions. The person in this role will deliver prompt, accurate assistance while maintaining confidentiality and compliance with established banking standards. Responsibilities: • Respond to a high volume of incoming customer calls and provide timely, accurate support for service-related needs. • Guide customers through account-related requests such as opening new accounts, making updates, and addressing routine banking questions. • Explain available banking products and services clearly so customers can make informed decisions. • Record details of customer conversations and resolutions accurately in internal systems. • Work closely with colleagues to maintain a consistent and positive experience across customer interactions. • Identify appropriate banking options by reviewing customer needs and recommending suitable solutions. • Protect sensitive customer information and handle every interaction in accordance with banking regulations and privacy standards. • Stay informed on current banking offerings, service procedures, and support guidelines. • Support coverage needs within a 40-hour workweek after training, including varied shifts scheduled in advance and rotating weekend hours.
2026-07-30T00:00:00Z

Customer Service

Buford, GA
onsite
Temporary / Contract
18 - 23 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Service Representative to support our call center and order processing operations. This role is responsible for handling inbound customer inquiries, processing orders accurately, resolving issues, and providing exceptional service throughout the customer experience. The ideal candidate thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities while maintaining accuracy and efficiency.
2026-07-24T00:00:00Z

Customer Service

Findlay, OH
onsite
Temporary / Contract
18 - 23 USD / Hourly
Our client in the Findlay area is seeking a friendly, detail-oriented Customer Service Representative to join their team on a contract-to-hire basis. This position is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment.
2026-07-30T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-07-27T00:00:00Z

Tech Support Manager

Little Rock, AR
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a Tech Support Manager to oversee inventory and asset operations for a fast-paced organization in Little Rock, Arkansas. This role is responsible for ensuring equipment, technology, and operational materials are accurately tracked, properly maintained, and available when needed. The ideal candidate brings a strong command of asset control practices, cross-functional coordination, and data-driven decision-making to improve visibility, compliance, and cost efficiency. Responsibilities: • Oversee the complete asset and inventory lifecycle, from acquisition and intake through assignment, upkeep, auditing, and final disposition. • Maintain dependable inventory records and provide clear, up-to-date tracking of assets across multiple sites or operational areas. • Perform scheduled counts, reconciliations, and compliance reviews to verify accuracy and address inconsistencies promptly. • Evaluate stock levels and usage patterns to identify shortages, excess supply, and aging or outdated inventory before they impact operations. • Partner with procurement, operations, IT, warehouse teams, and external suppliers to support the timely delivery and deployment of equipment and materials. • Manage company-owned assets such as hardware, tools, technology devices, warehouse equipment, and other operational resources. • Establish and refine inventory control methods, documentation standards, and governance practices to strengthen accountability. • Produce reports and analysis on asset utilization, loss prevention, depreciation, and cost-saving opportunities to support planning and budgeting. • Investigate missing, damaged, or mismatched inventory records and implement corrective actions to reduce future discrepancies. • Administer asset identification processes, including tagging, barcode tracking, serial number management, and supporting documentation.
2026-07-17T00:00:00Z

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