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98 results for It Helpdesk jobs

Client Support, Return Mail Processor (Tier II)

West Henrietta, NY
onsite
Temporary / Contract
16 - 16 USD / Hourly
We are looking for a detail-oriented individual to support return mail processing for a Contract position based in West Henrietta, New York. In this role, you will manage incoming returned mail, update records accurately, and help ensure clients receive corrected outbound packages in a timely manner. The position requires strong organization, independent judgment, and a customer-focused approach when confirming address information and completing administrative support work. Responsibilities: • Receive and record returned mail each day, ensuring all items are accurately entered into the appropriate tracking systems. • Prepare replacement mailings and coordinate outgoing packages so corrected materials are sent promptly. • Contact clients when needed to verify business address details and confirm the most accurate delivery information. • Follow established service standards and internal procedures to address mail-related issues while maintaining positive client interactions. • Complete data entry assignments with a high level of accuracy, strong attention to priority, and effective organization. • Use business software and customer support platforms, including HRIS and CRM-related tools, to document activity and update records. • Work with minimal supervision while managing routine tasks efficiently and escalating exceptions when appropriate. • Provide additional administrative and processing support as needed, including handling related documentation and maintaining organized records.
2026-07-17T00:00:00Z

On-Line Tool Support Professional

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for an On-Line Tool Support Specialist to join a customer service team supporting digital tools within the investment advisory industry. This is a long-term contract position designed for someone who enjoys helping clients and advisors navigate web-based applications while delivering clear, timely support. The role blends customer interaction, issue resolution, and product guidance in a fast-paced environment where strong communication and troubleshooting skills are essential. Responsibilities: • Guide clients and advisors on how to use online tools effectively, helping them understand processes, features, and self-service options. • Respond to questions about platform usage, policies, and procedures while addressing straightforward usability concerns. • Investigate a broad range of web-based technical issues, determine likely causes, and work toward timely resolution. • Partner with advanced support teams on more complex problems and serve as the communication link between users and technical specialists. • Track a high volume of support cases, prioritize requests appropriately, and provide regular updates on progress and recovery timelines. • Build practical knowledge of internal applications, support workflows, and related data to strengthen day-to-day troubleshooting. • Continuously expand expertise through training, peer collaboration, and hands-on learning to improve service quality and efficiency. • Monitor updates to online tools and support readiness for changes that may affect incoming service demand. • Work onsite during the training period and follow a hybrid schedule afterward based on business needs.
2026-08-01T00:00:00Z

Desktop Support Analyst

Charleston, SC
onsite
Temporary to Hire
22 - 24 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in North Charleston, South Carolina. This contract opportunity is ideal for someone who enjoys resolving hardware, software, and connectivity issues while delivering dependable onsite assistance. The role involves supporting desktop environments, maintaining core system access, and helping ensure stable day-to-day IT operations. Responsibilities: • Deliver onsite technical assistance for desktop and workstation issues, ensuring employees receive timely and effective support. • Diagnose and resolve hardware, operating system, and peripheral problems across Windows 10 environments. • Configure, image, and deploy desktop and laptop systems for new and existing users. • Support user account access and directory services administration within Active Directory. • Troubleshoot Bluetooth device connectivity and other common end-user technology issues. • Perform routine system administration tasks to maintain reliable workstation performance and user functionality. • Assist with network-related problem solving, including basic connectivity and access support for end users. • Conduct technical orientation for users by guiding them through equipment setup, standard tools, and support processes.
2026-07-29T00:00:00Z

Desktop Support Analyst

Denver, CO
onsite
Temporary / Contract
26.125 - 30.25 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on and remote technical assistance for employees in Denver, Colorado and across additional office locations. This Long-term Contract position is ideal for someone who enjoys solving day-to-day end-user technology issues, delivering responsive service, and keeping support operations well documented. The role focuses on maintaining reliable desktop performance across Windows and macOS devices while helping users stay productive in a fast-paced services environment. Responsibilities: • Resolve first-level technical problems involving desktop and laptop systems, common business applications, printers, peripherals, and basic connectivity issues. • Provide support for both Windows and macOS users, addressing hardware, software, and workstation-related concerns through onsite and remote assistance. • Record, track, and update incidents in Freshservice, ensuring each request includes accurate notes, status updates, and resolution details. • Manage a steady daily volume of support requests while balancing the needs of employees in the Denver office and staff working from other locations. • Investigate issues related to Microsoft tools, desktop software, and Autodesk-based applications, identifying practical solutions or next steps. • Prepare clear troubleshooting records and route more advanced problems to Tier II or other specialized support teams when additional expertise is needed. • Assist with device rollouts, imaging, software installation, workstation preparation, and general end-user setup activities. • Support user access needs through basic account assistance and contribute to smooth day-to-day desktop operations. • Maintain clear communication throughout the support process so users understand progress, expected timelines, and outcomes.
2026-07-22T00:00:00Z

Desktop Support Analyst

Alameda, CA
onsite
Temporary / Contract
28 - 30 USD / Hourly
We are looking for a skilled Desktop Support Analyst I to join our team in Alameda, California. This Desktop Support Analyst long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Desktop Support candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Desktop SupportAnalyst role is for a long term contract and is an onsite position out of Alameda, Ca. Responsibilities:• Provide technical support for Android devices, Apple products, and other hardware systems.• Manage Active Directory accounts and permissions to ensure secure access.• Configure and deploy EO/IR systems to meet operational requirements.• Perform database management tasks, including updates and maintenance.• Assist with hardware installations and configuration management processes.• Support software deployments and ensure compatibility across systems.• Deliver prompt and effective solutions to end-user concerns.• Document technical procedures and resolutions to maintain a knowledge base.• Collaborate with team members to improve system efficiency and reliability.
2026-07-21T00:00:00Z

Desktop Support Analyst

East Hartford, CT
onsite
Temporary / Contract
25 - 30 USD / Hourly
Desktop Support Technician Location: East Hartford, CTEmployment Type: Contract (9-12 Months)Schedule: 40 Hours Per Week, Monday-Friday About the Opportunity: Robert Half is seeking a Desktop Support Technician to join a growing IT team. This position will provide a mix of end-user support, workstation deployment, employee onboarding, and technology rollout assistance.The ideal candidate will possess strong desktop support skills, enjoy working directly with end users, and be comfortable handling a variety of technical issues in a fast-paced environment. Responsibilities:<ul><li>Provide desktop and end-user support for employees across multiple locations</li><li>Troubleshoot hardware, software, networking, and peripheral device issues</li><li>Image, configure, deploy, and replace laptops and desktop computers</li><li>Support employee onboarding, workstation setup, and equipment provisioning</li><li>Manage and resolve support tickets while maintaining excellent customer service</li><li>Assist with hardware inventory and asset tracking activities</li><li>Support technology refresh initiatives and workstation deployment projects</li><li>Coordinate technology-related tasks associated with office expansions, relocations, and operational initiatives</li><li>Work closely with internal IT teams to ensure timely issue resolution</li><li>Document technical issues, resolutions, and support procedures</li></ul>
2026-07-27T00:00:00Z

Desktop Support Analyst

Palo Alto, CA
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Palo Alto, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, resolves desktop issues efficiently, and delivers a reliable support experience across hardware and Mac-based environments. The role begins on a part-time basis and may expand over time based on business needs. Responsibilities: • Deliver front-line desktop support by diagnosing and resolving issues related to workstations, peripherals, and end-user technology • Support Mac OS environments, including troubleshooting operating system, software, and device-related problems • Respond to user requests in a detail-oriented and timely manner while providing clear technical guidance • Set up, configure, and maintain computer hardware and related equipment for employees and teams • Track support activity, document resolutions, and escalate more complex issues when needed • Assist with onboarding, equipment deployment, and general desk-side support to ensure smooth day-to-day operations
2026-07-21T00:00:00Z

Desktop Support Analyst

Nashville, TN
onsite
Temporary / Contract
25 - 30 USD / Hourly
Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization. Key Responsibilities:<ol><li>Technical Support: Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li>Desktop Management: Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li>Hardware Maintenance: Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li>Software Support: Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li>User Training: Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li>Documentation: Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li>Security: Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li>Collaboration: Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li>End-User Satisfaction: Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol>
2026-07-16T00:00:00Z

Desktop Support Analyst

Plymouth, MN
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are looking for a Desktop Support Analyst to. In this role, you will support end users in a hybrid work environment and focus on delivering responsive technical assistance with a strong customer service mindset. The role will play a key part in device setup, desktop support, and Windows 11 rollout activities while helping users remain productive during day-to-day operations. Responsibilities:• Provide first-line technical support by phone, remote channels, and in person, ensuring issues are assessed, prioritized, resolved, or escalated in a timely manner.• Support the rollout of Windows 11 on newly issued devices and assist with upgrading existing computers from Windows 10.• Deliver post-deployment assistance to employees by addressing technical problems, answering usage questions, and minimizing disruption to daily work.• Investigate desktop, software, and account-related incidents, document findings, and keep ticket records updated with status, root cause, and resolution details.• Partner with the broader support team to coordinate migration activities and maintain a smooth user experience throughout deployment efforts.• Prepare and maintain support documentation, including procedures, user guidance, training references, and frequently asked questions.• Configure and support endpoint devices using enterprise management tools such as Autopilot, Intune, SCCM, or similar platforms.• Assist with user and device administration tasks involving Active Directory, Microsoft 365 environments, and related admin portals.
2026-07-29T00:00:00Z

Desktop Support Analyst

Anderson, SC
onsite
Temporary to Hire
24 - 27 USD / Hourly
We are looking for a Desktop Support Analyst to join our IT Services team in Anderson, South Carolina. This onsite, Monday through Friday role is a contract-to-permanent opportunity for a hands-on, detail-oriented individual who enjoys supporting end users and maintaining reliable desktop technology. The position focuses on preparing equipment, resolving technical issues, and keeping hardware and software environments organized and up to date. Responsibilities: • Prepare, install, and maintain desktops, laptops, operating systems, and business software for day-to-day user needs. • Set up new employee equipment, image devices, and coordinate workstation deployments or hardware refreshes for current staff. • Troubleshoot technical problems involving company-issued hardware, software, and desktop applications, delivering timely issue resolution. • Administer support requests through ServiceNow by updating, resolving, or routing tickets based on priority and ownership. • Communicate progress clearly by recording troubleshooting steps, status updates, and final resolutions within assigned tasks. • Provide users with required encryption keys and assist with access-related support when needed. • Monitor desktop environments for required Windows updates and complete routine maintenance activities to keep systems secure. • Track inventory, manage assigned technology assets, and help maintain adequate stock levels for computer-related supplies. • Offer input on replacement or new equipment needs based on support trends, device condition, and operational requirements.
2026-07-16T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-07-16T00:00:00Z

Desktop Support Analyst

Klingerstown, PA
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for a manufacturing site in Klingerstown, Pennsylvania. This Long-term Contract position supports both office-based employees and production operations, requiring someone who can manage daily support needs while also contributing to broader technical improvements. The role offers a mix of independent work, collaboration with centralized IT teams, and occasional travel for training and backup site coverage. Responsibilities:• Deliver day-to-day desktop and endpoint support for users in both office and plant environments, resolving hardware, software, and access-related issues.• Record, monitor, and close support requests through the designated service management platform, ensuring timely follow-through and accurate documentation.• Troubleshoot recurring technical problems, identify underlying causes, and implement lasting fixes that reduce repeat incidents.• Assist with planning and execution of site-based IT projects such as workstation deployments, software rollouts, infrastructure updates, and facility technology changes.• Configure, deploy, image, and maintain enterprise endpoint devices, including desktops, laptops, and other user computing equipment.• Support mobile and peripheral technologies used in manufacturing operations, including managed devices, scanners, label printers, and similar tools.• Provide remote backup support for additional locations and travel periodically when onsite assistance or training is needed.
2026-07-30T00:00:00Z

Desktop Support Analyst

Oklahoma City, OK
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to deliver hands-on technical assistance for employees across a distributed organization in Oklahoma City, Oklahoma. This Contract position focuses on resolving day-to-day technology issues, supporting workplace devices and applications, and providing a dependable service experience for users at all levels, including leadership. The ideal candidate will combine strong troubleshooting ability with clear communication and a customer-focused approach to keep business operations running smoothly. Responsibilities: • Deliver front-line technical support for staff by diagnosing and resolving issues involving desktops, laptops, software, peripherals, and connectivity. • Manage assigned service requests from intake through closure, ensuring updates are documented and issues are addressed within expected response timelines. • Support Microsoft 365 tools and related services, helping users navigate application problems and restore productivity quickly. • Administer routine user access tasks such as account updates, password assistance, and permissions support within Active Directory. • Record incidents, troubleshooting activity, and final outcomes accurately in the service management system to maintain clear support history. • Prepare and deploy desktop and laptop equipment, including imaging devices, installing required applications, and configuring systems for end users. • Troubleshoot and coordinate resolution for more complex technical problems by engaging the appropriate internal support teams when needed. • Contribute to mobile device support, asset tracking, and equipment lifecycle activities, including inventory control and procurement coordination. • Recognize repeated technical issues and share patterns or improvement opportunities with IT leadership and project teams.
2026-07-29T00:00:00Z

IT Support Analyst

Dallas, TX
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for an IT Support Analyst to deliver responsive technical assistance for employees in Dallas, Texas, while also supporting colleagues in other locations. This position plays a key role in maintaining a dependable end-user computing environment by resolving day-to-day IT issues across devices, applications, and workplace technology. The right candidate combines strong troubleshooting ability with a customer-focused approach and works effectively with broader IT teams to keep operations running smoothly. Responsibilities:<ul><li>Deliver in-person support for employees in Dallas, Texas, and provide remote assistance to users in additional offices as needed</li><li>Diagnose and resolve technical issues involving Windows and macOS systems, mobile devices, software applications, and network connectivity.</li><li>Set up, maintain, and troubleshoot user hardware, printers, accessories, and other common office technology.</li><li>Provide meeting room and audiovisual support, including real-time assistance during conferences and virtual sessions.</li><li>Monitor, prioritize, and close service requests through the ticketing system while keeping users informed throughout the resolution process.</li><li>Escalate complex incidents to specialized IT teams when appropriate and follow through to ensure timely completion.</li><li>Coordinate employee onboarding and offboarding by preparing equipment, enabling or removing access, and supporting account-related changes.</li><li>Configure and deploy laptops and other endpoints in accordance with company security and operational standards.</li><li>Maintain accurate records for support activity, technical solutions, and inventory of devices and related equipment.</li><li>Contribute to technology rollouts, upgrades, and service improvements by identifying recurring issues and sharing knowledge with the wider IT team.</li></ul>
2026-07-25T00:00:00Z

IT Support Analyst

Dallas, TX
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for an IT Support Analyst to deliver responsive technical assistance for employees in Dallas, Texas while also supporting colleagues in other U.S. and international offices. This position plays a key role in maintaining a dependable end-user computing environment by resolving daily technology issues and partnering with broader IT teams. The ideal candidate brings strong troubleshooting ability, a customer-focused approach, and the confidence to work effectively in a dynamic and fast-paced setting. Responsibilities:• Deliver in-person technical assistance for employees in the Dallas, Texas office and provide remote support to staff in other locations• Diagnose and resolve issues involving laptops, desktops, operating systems, business applications, mobile devices, and network connectivity• Set up, maintain, and troubleshoot printers, peripherals, and conference room technology, including live meeting and audiovisual support• Manage service requests and incidents from intake through completion, ensuring timely updates, proper escalation, and accurate ticket documentation• Coordinate employee onboarding and offboarding by preparing devices, configuring access, and removing accounts or equipment as needed• Deploy and configure endpoint devices in accordance with established IT and security standards• Maintain accurate records for hardware inventory, accessories, and assigned equipment throughout the device lifecycle• Work closely with infrastructure, cloud, security, and application teams on upgrades, rollouts, and other IT initiatives• Identify recurring support trends, document effective resolutions, and recommend improvements to service processes and workflows
2026-07-27T00:00:00Z

IT Support Analyst

Monticello, MS
onsite
Temporary / Contract
30 - 32 USD / Hourly
Robert Half Talent Solutions is seeking an experienced IT Support Specialist to support our client in the manufacturing industry. This role is highly hands-on and operationally critical, providing technical support to systems that directly impact warehouse and manufacturing operations.The position follows an overnight schedule of 10:30 PM to 7:00 AM, Friday through Tuesday, with Wednesday and Thursday off, and requires dependability and responsiveness in a production-driven setting. Training for the first two weeks will be Monday through Friday, 8 AM - 5 PM.Key Responsibilities<ul><li>Provide hands-on support and configuration for RF scanners used in warehouse and logistics operations</li><li>Troubleshoot and maintain Zebra label printers and related peripherals</li><li>Perform system imaging, device deployments, and updates using SCCM and/or Intune</li><li>Diagnose and resolve network-related issues including DNS, DHCP, Telnet, and SSH</li><li>Administer Active Directory accounts, permissions, and group policies</li><li>Deliver Tier 1–2 technical support in a Microsoft 365 environment</li><li>Document processes, incidents, and resolutions to support operational continuity</li><li>Ensure minimal downtime for users supporting manufacturing and distribution workflows</li></ul>
2026-07-28T00:00:00Z

Part-Time Desktop Support Specialist

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a part-time Desktop Support Analyst (25–30 hours/week) to provide hands-on technical assistance for employees in Fort Lauderdale, Florida within a manufacturing environment. This long-term contract opportunity is focused on delivering reliable desktop support, resolving day-to-day technology issues, and helping maintain a stable and productive workplace.The ideal candidate enjoys working directly with users, has strong troubleshooting skills across end-user devices and software, and can provide dependable onsite support while assisting with hardware deployments, system maintenance, and ongoing IT initiatives. This role is well suited for a technology professional seeking a flexible part-time schedule while making a meaningful impact within an internal IT team. Responsibilities:• Deliver onsite support for employees by addressing service requests, diagnosing technical issues, and ensuring timely resolution of hardware and software problems.• Prepare, configure, and deploy desktops and laptops, including operating system installation, imaging, endpoint protection, encryption, and standard application setup.• Troubleshoot and resolve issues involving Windows and macOS systems, printers, mobile devices, peripherals, and other workplace technology.• Work closely with external IT service partners and internal stakeholders to coordinate support activities, document progress, and prevent overlapping ticket efforts.• Investigate recurring technical problems, determine underlying causes, and apply practical fixes that improve system reliability and user experience.• Maintain accurate records for IT assets by tracking equipment assignments, lifecycle details, software inventory, purchasing data, and returned devices.• Observe the health of servers and network-connected resources, escalating concerns and assisting with remediation when needed.• Support employee onboarding and offboarding by setting up or recovering devices, accounts, and related technology access.• Contribute to IT initiatives and facility-related technology projects, including conference room tools, telephony, security systems, and other infrastructure enhancements.
2026-07-13T00:00:00Z

Learning Management Support

Shawnee Mission, KS
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Learning Management Support specialist to help maintain and improve digital learning content across multiple learning platforms. This long-term contract position is ideal for someone who enjoys combining technical troubleshooting, data accuracy, and project coordination to support a high-quality learner experience. The person in this role will work across course deployment, issue resolution, reporting, and cross-functional communication while helping ensure training materials remain accessible and effective. Responsibilities: • Oversee the upload, configuration, and validation of course materials across internal and third-party learning management systems to confirm content functions correctly. • Investigate platform and course-related issues, document findings, and follow problems through resolution while maintaining clear records for future reference. • Review performance patterns and recurring support cases to identify opportunities to strengthen course reliability and reduce repeat issues. • Test updates and corrective changes within learning environments to verify that technical problems have been resolved successfully. • Coordinate incoming requests from multiple teams, organize priorities, and help keep deliverables on schedule across concurrent projects. • Prepare reports, maintain progress archives, and update customer-facing tools with accurate course and support information. • Contribute technical insight during client or internal discussions by explaining system behavior, support needs, and recommended next steps. • Support product or software release activities by assisting with rollout tasks and communicating relevant updates to end users. • Develop structured learning plans and curriculum materials for learners at a range of experience levels, including leadership audiences. • Apply established procedures and security standards to protect the integrity of systems, course assets, and related support processes.
2026-07-31T00:00:00Z

Desktop Support L2/L3

Midland, TX
onsite
Temporary to Hire
35 - 40 USD / Hourly
We are looking for a hands-on Level 2/3 IT Technician to be a go-to technical resource for our entire organization. In this role you’ll do a bit of everything — supporting users day to day, tackling the tougher problems that come your way, and owning our ticketing system end to end. You’ll be the person who keeps support organized, responsive, and moving, while also digging into complex systems and network issues when they come up. POSITION: IT TECHNICIAN LEVEL 3LOCATION: MIDLAND, TXSALARY: 70-80K Primary Responsibilities<ul><li>Serving as a hands-on point of support for users across the company, in person, over the phone and email.</li><li>Owning and administering the ticketing system — triaging, prioritizing, assigning, and tracking tickets from open to resolution</li><li>Resolving a wide range of hardware, software, network, and account issues, and escalating or researching the complex ones through to a fix</li><li>Supporting and troubleshooting Windows Server, Active Directory, and Microsoft 365 / Entra ID, and other Microsoft Admin portals</li><li>Troubleshooting network connectivity (TCP/IP, DNS, DHCP, VPN, Wi-Fi) across corporate and field locations</li><li>Handling endpoint setup, imaging, patching, and device management (e.g., Intune/MDM)</li><li>Building and maintaining documentation, knowledge-base articles, and support procedures</li><li>Using scripting/automation (PowerShell or similar) where it helps reduce manual work</li></ul>
2026-07-13T00:00:00Z

Desktop Support (Part Time)

Fort Lauderdale, FL
onsite
Temporary / Contract
24 - 25 USD / Hourly
We are seeking a Part-Time Desktop Support Analyst (25-30 hours a week) to provide onsite technical support in a manufacturing environment in Fort Lauderdale. This role is ideal for someone who enjoys working directly with users, troubleshooting day-to-day IT issues, and supporting a stable, productive workplace.Responsibilities<ul><li>Provide onsite desktop support by troubleshooting and resolving hardware and software issues.</li><li>Set up, image, configure, and deploy desktops and laptops.</li><li>Support Windows, macOS, printers, mobile devices, and other peripherals.</li><li>Coordinate with external IT partners and internal teams to manage support activities and ticket progress.</li><li>Identify recurring issues and implement practical solutions.</li><li>Track IT assets, including device assignments, inventory, and returned equipment.</li><li>Monitor servers and network-connected systems, escalating issues as needed.</li><li>Assist with employee onboarding and offboarding, including device and account setup.</li><li>Support IT and facility technology projects such as conference room systems, telephony, and security tools.</li></ul>
2026-07-18T00:00:00Z

Technical Support Analyst

Richmond, VA
onsite
Temporary / Contract
35 - 38 USD / Hourly
We are seeking an Application Support Specialist to provide front-line support for a modern web-based case management and licensing platform. This individual will serve as the primary point of contact for end users, helping resolve application issues, guiding users through system functionality, and ensuring a positive customer experience. This role is ideal for someone with strong customer service skills, application support experience, and the ability to communicate technical information clearly to users of varying technical backgrounds. *Position is fully onsite in Richmond, VA*
2026-07-29T00:00:00Z

Site Support Technician

Coppell, TX
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a IT Site Support Technician to provide onsite technical assistance at a training facility in Coppell, Texas. This Contract position focuses on supporting classroom and end-user technology, resolving connectivity concerns, and delivering dependable day-to-day IT support. The ideal candidate is comfortable working directly with users, diagnosing common hardware and network issues, and ensuring training sessions run smoothly without technical disruption. Responsibilities:• Provide in-person technical support for staff, trainers, and remote users by diagnosing and resolving everyday IT issues.• Set up, test, and maintain audiovisual equipment, including projectors and related presentation connections, to support training activities.• Respond to service requests and assigned tickets in a timely manner, documenting issues and solutions clearly.• Troubleshoot network and connectivity problems affecting onsite and remote users, escalating more complex incidents when needed.• Assist with user account support tasks such as password resets, access issues, and basic Active Directory updates.• Investigate and resolve hardware malfunctions involving workstations, peripherals, and other end-user devices.• Prepare training rooms and technology spaces to ensure equipment is functioning properly before scheduled sessions.• Coordinate with broader IT teams when additional technical expertise is required to restore service quickly.
2026-07-23T00:00:00Z

Technical Customer Support Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
Position OverviewWe are seeking customer-focused and tech-savvy individuals to join a fast-paced support team as a Technical Customer Support Representative. In this role, you will serve as the first point of contact for clients and advisors utilizing web-based tools and applications. This position combines technical troubleshooting with exceptional customer service, helping users navigate systems, resolve issues, and maximize their overall experience. Key Responsibilities<ul><li>Provide exceptional support in a high-volume inbound call environment</li><li>Troubleshoot and resolve technical issues related to web-based applications and user accounts</li><li>Assist users with password resets, account access concerns, and system navigation questions</li><li>Educate customers on tools, processes, and best practices to improve usability</li><li>Accurately document customer interactions and resolutions within internal systems</li><li>Escalate complex issues to appropriate internal teams when necessary</li><li>Manage multiple priorities while maintaining service quality and response times</li><li>Stay current on system updates, enhancements, and internal processes</li></ul>
2026-07-20T00:00:00Z