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85 results for It Helpdesk jobs
- Forsyth, GA
- onsite
- Temporary / Contract
- 26 - 29 USD / Hourly
- <p><strong>Overview</strong></p><p>If you're looking for work as a Desktop Support Analyst, and have the ability to communicate complex technical information to non-technical users in an understandable and concise format, you may be a good fit for the job opening at Robert Half. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the Desktop Support Technician position for you. </p><p><br></p><p><strong>Major Responsibilities:</strong></p><p>- Offer computer desktop support in accordance with established policies and procedures</p><p>- Curate records of daily data communication transactions, issues and remedial actions taken or installation activities</p><p>- Rectify computer problems, and suggest appropriate action/solutions</p><p>- Meet regularly and effectively with ticket submitters</p><p>- Organize hardware repairs with the appropriate vendors</p><p>- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals</p><p>- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems</p>
- 2026-05-12T00:00:00Z
- Eden Prairie, MN
- onsite
- Temporary / Contract
- 21 - 25 USD / Hourly
- <p>The End User Support Analyst – provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>• Provide end-to-end client support via a ticketing system for local and remote users</p><p>• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access</p><p>• Support Office 365 administration, including user setup and ongoing maintenance</p><p>• Administer Exchange Online, including mailbox management and licensing</p><p>• Manage Intune and mobile device administration for laptops, tablets, and phones</p><p>• Support current and legacy Windows operating systems</p><p>• Administer Active Directory and Group Policy in a multi-domain organization</p><p>• Perform computer imaging, deployment, and lifecycle support</p><p>• Add, configure, and maintain workstations, laptops, and mobile devices</p><p>• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication</p><p>• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN</p><p>• Respond to system alerts and provide coverage for senior systems administration functions as needed</p><p>• Support conference room audio and video technology</p><p>• Assist with building security systems and local network connectivity in coordination with IT</p><p>• Support network printers and office automation systems</p><p>• Provide mobile device and endpoint support for both office-based and remote users</p><p><br></p><p>Interested candidates should submit resumes to sally.lander@roberthalf(.com) or call 612.249.0254.</p>
- 2026-05-21T00:00:00Z
- Dubuque, IA
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- We are looking for a Desktop Support Analyst to provide hands-on technical support for employees in Dubuque, Iowa. This Contract to Permanent opportunity is ideal for someone who enjoys solving day-to-day technology issues, maintaining reliable workstation performance, and delivering responsive service across office and production environments. The person in this role will support end users with hardware, software, connectivity, and access needs while helping keep local IT operations running smoothly.<br><br>Responsibilities:<br>• Deliver on-site and remote support for end-user issues involving desktops, laptops, peripherals, connectivity, telephony, video conferencing, and mobile devices.<br>• Set up, deploy, and maintain computer equipment and standard software to ensure employees have reliable and secure technology tools.<br>• Monitor and work through the IT ticket queue, prioritizing requests and resolving incidents in a timely and thorough manner.<br>• Administer user access and device-related support within Windows Active Directory, including account maintenance, security permissions, and printer connectivity.<br>• Diagnose technical problems through structured troubleshooting and root cause analysis to minimize repeat issues and reduce downtime.<br>• Create and refine support documentation and knowledge articles to improve service consistency and help users resolve common issues.<br>• Recommend practical hardware and software enhancements that improve performance, usability, and cost efficiency.<br>• Provide technical support across both office and manufacturing settings while coordinating with the broader IT team as needed.
- 2026-05-18T00:00:00Z
- Greenville, SC
- onsite
- Temporary / Contract
- 23 - 26 USD / Hourly
- We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Greenville, South Carolina within the financial services industry. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering a strong support experience across the business. The ideal candidate will combine practical troubleshooting ability with solid knowledge of Windows environments, hardware support, and user account administration.<br><br>Responsibilities:<br>• Deliver day-to-day support for desktop and workstation issues, ensuring users receive timely and effective technical assistance.<br>• Diagnose and resolve problems involving Windows 10 systems, peripheral devices, and standard desktop applications.<br>• Set up, configure, and maintain desktop hardware, including computers, monitors, docking stations, and related equipment.<br>• Perform desktop imaging and device provisioning to prepare systems for new hires, replacements, and refresh activities.<br>• Manage user access and account-related tasks within Active Directory, including routine updates and troubleshooting.<br>• Track incidents and service requests, document resolutions, and escalate more complex technical issues when needed.<br>• Support workstation deployments, equipment replacements, and other desktop lifecycle activities across the environment.
- 2026-05-04T00:00:00Z
- New York, NY
- onsite
- Temporary / Contract
- 28.5 - 33 USD / Hourly
- We are looking for a Desktop Support Analyst to provide reliable technical support for end users in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, maintaining stable desktop environments, and delivering responsive service in a fast-paced setting. The role focuses on hands-on support across Windows-based devices, user account administration, and hardware troubleshooting while helping keep daily operations running smoothly.<br><br>Responsibilities:<br>• Deliver day-to-day desktop support for workstations, laptops, and related peripherals, ensuring users receive timely resolution to technical issues.<br>• Diagnose and fix problems involving Windows 10 systems, desktop hardware, software applications, and connectivity affecting end-user productivity.<br>• Set up, configure, and deploy desktop and laptop equipment, including imaging devices and preparing systems for new or existing employees.<br>• Manage user access and account-related tasks within Active Directory, including password resets, permissions support, and basic account maintenance.<br>• Perform hardware replacement, upgrades, and troubleshooting for PCs and workstation components to maintain dependable performance.<br>• Document incidents, service requests, troubleshooting steps, and completed solutions to support consistent service delivery and knowledge sharing.<br>• Coordinate with internal IT teams or external vendors when issues require escalation, follow-up, or specialized technical support.
- 2026-05-19T00:00:00Z
- Middleton, WI
- onsite
- Temporary / Contract
- 24.7 - 28.6 USD / Hourly
- <p>We are looking for a Desktop Support Analyst to provide hands-on technical assistance for end users in Green Bay, Wisconsin within a manufacturing environment. This Long-term Contract position focuses on maintaining reliable workstation performance, resolving day-to-day technology issues, and delivering responsive support that helps employees stay productive. The role offers a strong mix of desktop troubleshooting, device support, and direct interaction with internal teams in a fast-paced onsite setting.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first-line support for desktops, laptops, tablets, barcode scanners, printers, and other end-user devices across the site.</p><p>• Investigate technical issues involving hardware, operating systems, and business applications, then apply practical solutions to restore service quickly.</p><p>• Prepare and deploy new equipment through imaging, configuration, installation, and replacement activities throughout the device lifecycle.</p><p>• Maintain clear technical records and contribute to internal support documentation to improve issue resolution and team knowledge sharing.</p><p>• Assist with user-facing technology updates, rollout activities, and upgrade efforts while minimizing disruption to daily operations.</p><p>• Coordinate with external technology vendors for equipment service, repairs, and support-related follow-up.</p><p>• Respond to outages and service interruptions with urgency to reduce downtime and maintain business continuity.</p><p>• Work closely with colleagues and onsite users to deliver dependable support and a positive customer experience.</p>
- 2026-05-21T00:00:00Z
- Jacksonville, FL
- onsite
- Temporary to Hire
- 23.75 - 27.5 USD / Hourly
- <p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
- 2026-05-21T00:00:00Z
- Fort Mill, SC
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- <ul><li>Provide day-to-day IT support for end users, including hardware, software, and ERP system issues</li><li>Respond to and resolve help desk tickets related to desktops, laptops, applications, and system access</li><li>Support basic ERP functions (user access, data entry issues, navigation, and error troubleshooting)</li><li>Install, configure, and maintain software applications and user environments</li><li>Troubleshoot and resolve issues related to Windows OS, printers, network connectivity, and common business applications</li><li>Assist with user account management (password resets, permissions, onboarding/offboarding)</li><li>Document issues, resolutions, and processes in the ticketing system and knowledge base</li><li>Escalate complex technical or ERP-related issues to senior IT staff or vendors when needed</li><li>Assist with system updates, patches, and routine maintenance tasks</li><li>Provide basic training and guidance to users on software and system usage</li><li>Support integration points between ERP and other business tools at a basic level</li></ul>
- 2026-05-06T00:00:00Z
- Stamford, CT
- onsite
- Permanent / Full Time
- 80000 - 90000 USD / Yearly
- We are looking for an IT Support Analyst to join a detail-oriented services organization in Stamford, Connecticut. This position supports employees across office environments by maintaining reliable technology operations, resolving user issues, and helping improve business systems. The role also partners with vendors and internal stakeholders to deliver technical projects, manage access, and support application and infrastructure initiatives.<br><br>Responsibilities:<br>• Deliver desktop and end-user support for staff across multiple office locations, ensuring timely resolution of day-to-day technical issues.<br>• Oversee ticket follow-up with external service providers, escalating concerns when needed and tracking performance against agreed service expectations.<br>• Maintain the health of essential IT environments, including endpoint devices, server resources, and network components.<br>• Coordinate technical initiatives from planning through implementation, keeping tasks organized and stakeholders informed throughout delivery.<br>• Support employee onboarding and offboarding by preparing equipment, assigning system access, and assisting with technology orientation.<br>• Administer vendor relationships related to IT services, including onboarding support, contract coordination, and ongoing service review.<br>• Track hardware inventory and manage asset lifecycle activities such as deployment, replacement planning, and records maintenance.<br>• Compile operational updates, reporting, and performance metrics to provide visibility into IT service trends and priorities.<br>• Gather business needs, document requirements, and work with technical teams or vendors to turn those needs into effective system changes.<br>• Assist with technology due diligence, integration efforts, and change support tied to acquisitions, application rollouts, and platform upgrades.
- 2026-05-04T00:00:00Z
- Anoka, MN
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- <p>I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. </p><p><br></p><p><br></p><ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul><p><br></p>
- 2026-05-15T00:00:00Z