<p>We are seeking an experienced Instructional Systems Designer (ISD) to design and develop engaging, learner-centered training solutions that support business, marketing, and organizational goals. This role partners with subject matter experts (SMEs), stakeholders, and creative teams to translate complex information into effective, scalable learning experiences.</p><ul><li>Design and develop instructional content using ADDIE or similar methodologies</li><li>Conduct needs analyses and learning assessments to identify performance gaps</li><li>Create storyboards, scripts, and learning objectives aligned to business outcomes</li><li>Develop instructor-led, virtual, and self-paced learning materials</li><li>Collaborate with SMEs, designers, and developers to produce high-quality learning assets</li><li>Ensure learning solutions align with brand standards and accessibility guidelines</li><li>Manage feedback, revisions, and approvals throughout development</li><li>Evaluate training effectiveness and recommend improvements</li></ul>
<p>The Organizational Change Management & Training Coordinator is responsible for planning and executing change management and training initiatives to support deployment and adoption of new technology at our client. This role develops structured change strategies, communication plans, and training programs so lawyers and staff can effectively adopt new systems and processes. The Coordinator works with functional teams and leadership to assess readiness, identify adoption risks, and design interventions that minimize disruption and maximize value. The role prioritizes confidence-building through clear, practical training tailored for legal workflows, providing ongoing support as new tools are integrated. Strong expertise in change management, instructional design, and adult learning is needed, along with the ability to communicate technical concepts in accessible terms. Success requires excellent facilitation, collaboration across technical and non-technical teams, and the ability to drive cultural adoption of technology.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><p><strong>Planning and Execution</strong></p><ul><li>Develop and implement change management strategies and training to drive technology adoption.</li><li>Collaborate with IT and business stakeholders to align efforts and project timelines.</li><li>Assess readiness and adoption risks, designing interventions to minimize disruption.</li><li>Create structured communication plans to keep stakeholders informed.</li></ul><p><strong>Collaboration and Communication</strong></p><ul><li>Serve as the main contact for change management and training initiatives, ensuring alignment with operational goals.</li><li>Work directly with cross-functional teams to integrate change and training into daily operations.</li><li>Build relationships at all levels, offering guidance for system and process adoption.</li><li>Facilitate workshops and feedback sessions to improve strategies.</li></ul><p><strong>Operational Oversight</strong></p><ul><li>Design and deliver training programs, including live sessions, e-learning, and instructional materials.</li><li>Monitor training effectiveness and change outcomes, refining as needed.</li><li>Develop user guides and resources to support end-users.</li><li>Provide ongoing training support post-implementation for sustained adoption.</li></ul><p><strong>Process Optimization and Innovation</strong></p><ul><li>Identify opportunities to streamline training and change management for increased efficiency.</li><li>Stay current on best practices and trends in change management and legal technology, recommending new solutions.</li><li>Continuously refine methodologies to stay aligned with organizational needs.</li></ul>
<p>We are looking for a dedicated Training Coordinator to join our client's team in Knoxville, Tennessee. In this contract-to-permanent position, you will play a vital role in training new employees, ensuring they are equipped with the knowledge and skills to excel in their roles. This position requires expertise in medical coding and terminology, along with the ability to deliver training to diverse audiences in an engaging and effective manner.</p><p><br></p><p>Responsibilities:</p><p>• Design and deliver comprehensive training programs for new team members, focusing on medical coding, billing, and practice management systems.</p><p>• Develop and maintain training materials tailored to different learning styles and needs.</p><p>• Conduct onboarding sessions, ensuring new employees are familiar with organizational processes and tools.</p><p>• Audit training effectiveness and make improvements based on feedback and observed outcomes.</p><p>• Track employee progress toward training goals and provide support as needed.</p><p>• Utilize CPT, ICD-10, and other medical coding standards to ensure accuracy in training content.</p><p>• Present information clearly and professionally to groups of varying sizes and backgrounds.</p><p>• Collaborate with team members to continuously enhance training strategies and materials.</p><p>• Stay updated on industry trends and integrate relevant updates into training programs.</p><p>• Foster an environment that prioritizes superior customer service and operational excellence.</p><p>For immediate consideration please contact: Kelly Fellows at 865-370-2219</p>
<p>Robert Half is seeking a strategic and hands-on Talent Acquisition Manager to lead recruitment efforts for a prominent healthcare organization serving both graduate medical education and community health populations. In this critical role, you will own the end-to-end talent acquisition process, partnering closely with stakeholders to ensure a robust workforce pipeline and a seamless candidate experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and deliver comprehensive, scalable talent acquisition strategies that support Diversity, Equity, and Inclusion (DEI) goals across sourcing, interviewing, selection, and onboarding programs.</li><li>Lead full-cycle recruitment for all roles, with emphasis on clinical hiring (physicians, PAs, NPs, therapists, etc.), ensuring effective talent identification and engagement.</li><li>Develop and nurture relationships with colleges, universities, and community partners to proactively source and build candidate pipelines.</li><li>Oversee provider employment agreements and facilitate the visa process for clinical hires, working cross-functionally with legal teams.</li><li>Collaborate with marketing and communications to shape compelling employer branding and recruitment campaigns.</li><li>Guide, mentor, and manage a Talent HR Specialist.</li><li>Analyze and report on recruitment data and metrics, providing actionable insights and recommending process improvements.</li><li>Conduct exit interviews and contribute to retention efforts by identifying trends and supporting staff transition initiatives.</li><li>Attend operational meetings and recruitment events; some overnight travel to represent the organization may be required.</li><li>Ensure compliance with all relevant employment laws, regulations, and ADA requirements in partnership with hiring managers and leadership.</li><li>Foster an outstanding candidate experience and streamline recruitment processes using best-in-class technology and practices.</li></ul>
We are looking for a skilled Network Engineer to join our team in San Antonio, Texas. This role involves designing, implementing, and maintaining robust network solutions for diverse environments, including data centers, educational institutions, and enterprise settings. The ideal candidate will possess deep expertise in Cisco technologies, routing protocols, and network security, and will be committed to delivering high-quality technical solutions.<br><br>Responsibilities:<br>• Diagnose and resolve complex network issues to ensure optimal performance and reliability.<br>• Implement and manage Cisco routing, switching, wireless, and security hardware across various platforms.<br>• Design and maintain scalable network solutions for environments such as data centers, educational institutions, and enterprises.<br>• Configure and troubleshoot advanced IP routing protocols, including OSPF, EIGRP, and BGP.<br>• Deploy and manage firewall systems, including Cisco ASA and Firepower, ensuring robust network security.<br>• Utilize Cisco Meraki and other network management tools to monitor and enhance network operations.<br>• Apply Quality of Service (QoS) principles at Layer 2 and Layer 3 to optimize data traffic.<br>• Integrate advanced solutions such as Cisco ISE and Prime to enhance network functionality.<br>• Lead complex migration projects to transition legacy network systems to modern standards.<br>• Document technical processes and network configurations using precise tools such as Visio.
We are looking for a Learning & Development Officer to join our team in Baton Rouge, Louisiana. In this role, you will play a key part in designing and implementing impactful training programs that enhance employee skills and ensure compliance with industry standards. Your expertise will contribute to fostering a knowledgeable and high-performing workforce committed to delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Develop and deliver engaging training sessions tailored to employees’ needs.<br>• Collaborate with managers and leadership teams to identify and address knowledge gaps.<br>• Create and distribute instructional materials that align with company policies and regulatory requirements.<br>• Organize and manage external training resources to supplement internal programs.<br>• Conduct workshops and seminars focused on new products, procedures, and policies.<br>• Monitor training effectiveness through participant feedback and make program improvements.<br>• Oversee the Learning Management System to ensure its functionality and relevance.<br>• Facilitate branch visits to assess training needs and provide on-site support.<br>• Manage the budget for training initiatives and ensure resource allocation aligns with organizational goals.<br>• Design customized content to address specific learning objectives and organizational priorities.
<p>We are seeking an experienced Human Resources Manager to join our team on a contract basis in Miami, Florida. This role will focus on building a streamlined onboarding system and improving overall HR processes. The ideal candidate is detail-oriented, tech-savvy, and able to work onsite to ensure project goals are met effectively. This is a part-time opportunity (25 hours per week) with the potential to become full-time.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement a user-friendly onboarding platform tailored to company needs.</p><p>• Review and update existing employee forms to ensure they are fillable and accessible.</p><p>• Integrate company branding elements, such as logos and welcome videos, into the HR platform.</p><p>• Conduct training sessions based on instructional videos and modules to familiarize with the platform.</p><p>• Test the onboarding system by running mock candidate data for quality assurance.</p><p>• Collaborate with team members to ensure the new onboarding process aligns with organizational standards.</p><p>• Utilize HRIS systems to manage employee information and streamline workflows.</p><p>• Maintain accuracy and consistency in all HR documentation and digital files.</p><p>• Provide insights and recommendations to optimize onboarding effectiveness.</p><p>• Ensure compliance with company policies and industry regulations throughout the project.</p>
<p>We are looking for an experienced Billing Supervisor/Manager to join our client's team in Knoxville, Tennessee. This Contract to permanent position offers a unique opportunity to lead training and quality initiatives within the healthcare revenue cycle. The role requires a collaborative and thorough individual who can drive process improvements, ensure compliance, and foster a culture of excellence.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development, organization, and maintenance of training materials, standard operating procedures, and educational programs for the revenue cycle.</p><p>• Supervise employees responsible for creating and updating training content, ensuring accuracy and timeliness.</p><p>• Design and implement onboarding and ongoing education programs for billing staff to enhance their performance and compliance.</p><p>• Track and analyze training effectiveness using metrics and performance indicators, making adjustments as needed.</p><p>• Ensure all staff processes and documentation align with healthcare regulations and company policies.</p><p>• Collaborate with leadership and cross-functional teams to identify and address areas for improvement in billing operations.</p><p>• Conduct audits and recommend strategies to enhance quality and efficiency across the revenue cycle.</p><p>• Stay informed about industry trends, compliance updates, and best practices in healthcare billing and staff training.</p><p>• Promote accountability and a culture of continuous learning within the team.</p><p>• Provide mentorship and guidance to direct reports, fostering growth and development.</p>
We are seeking for a Test Administrator with customer service experience in Rochester, MN to assist people getting checked in and make sure they don't have any materials not allowed for the tests, such as calculators, notes, etc., in Rochester, MN. <br> Maintain and apply expert knowledge of test center policies, practices and procedures Greet examinees and verify identification Perform required security checks including the use of wands Continuously monitor candidates as they complete exams Report and/or resolve candidate issues with urgency Maintain a secure environment and materials in the test center at all times Ensure every candidate receives a fair and comfortable testing experience Report any occurrences outside company guidelines Ability to be flexible with scheduling based on Prometric days of operations Represent Prometric's vision, mission and values Safeguard the test center from misconduct If applicable, digitally scan and record candidate's fingerprint identification
<p>We are looking for a skilled Creative Project Manager to join our team on a long-term contract basis. In this role, you will lead the coordination and execution of creative campaigns, ensuring that they align with regulatory standards while delivering impactful marketing materials. This position requires a balance of creative vision and precise project management to deliver high-quality content within the financial services industry.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the production of creative campaigns, including direct response initiatives, social media content, and educational materials aimed at driving engagement and business growth.</p><p>• Manage project timelines from initial briefing through final delivery, ensuring all stakeholders remain informed and aligned.</p><p>• Collaborate with investment teams, legal departments, and compliance officers to streamline the approval process for marketing materials.</p><p>• Translate creative briefs into actionable project plans with clear deliverables, resource allocation, timelines, and accountability.</p><p>• Navigate regulatory requirements specific to financial services while ensuring all materials meet compliance standards.</p><p>• Identify and implement process improvements to enhance team productivity without compromising quality or compliance.</p><p>• Facilitate reviews and approvals across various organizational levels, including creative teams and senior leadership.</p><p>• Maintain structured workflows and enforce project policies to ensure seamless execution.</p><p>• Track team bandwidth and capacity across multiple projects to optimize resource allocation and project outcomes.</p>
