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53 results for Information Technology jobs

Technical Services Specialist

Dallas, TX
remote
Temporary / Contract
55 - 70 USD / Hourly
We are looking for an experienced Technical Services Specialist to support complex liability claims with a focus on Architects and Engineers Errors and Omissions matters. This Long-term Contract position offers the opportunity to handle high-exposure files, guide fair and well-reasoned claim outcomes, and partner with internal and external stakeholders to resolve issues efficiently. Based in Wisconsin, this role may be performed remotely or onsite and includes occasional travel for mediations, settlement conferences, and other claim-related proceedings. Responsibilities: • Oversee a portfolio of complex liability claims, conducting detailed reviews of coverage, liability, damages, and supporting documentation to determine appropriate next steps. • Lead investigations from initial intake through final resolution, ensuring each matter is handled in accordance with policy provisions, regulatory expectations, and company standards. • Negotiate settlements within delegated authority while balancing timely resolution, financial accuracy, and fair treatment of all parties involved. • Partner with outside counsel to shape litigation strategy, monitor case progress, and drive effective outcomes in disputed or highly sensitive matters. • Coordinate the work of external experts and service providers, including legal vendors, consultants, discovery specialists, and technical advisors, to support claim evaluation and defense. • Establish and maintain accurate claim reserves, review developments that may affect exposure, and recommend adjustments to support sound financial forecasting. • Serve as a subject matter resource on specialized liability exposures, sharing insights that strengthen decision-making and promote consistent claim handling practices. • Work closely with underwriting teams to identify emerging or complex risk issues, contributing expertise that supports pricing decisions, policy terms, and client discussions. • Represent the organization in mediations, settlement conferences, industry events, or similar forums, helping maintain strong working relationships and an informed market presence.
2026-04-24T00:00:00Z

IT Specialist

Paducah, KY
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for an experienced IT Specialist to join our client's team in Paducah, Kentucky. In this role, you will be responsible for managing and maintaining the organization’s technology infrastructure, ensuring all systems, software, and networks operate securely and efficiently. This position requires a proactive approach to troubleshooting, technical support, and the implementation of innovative solutions to meet organizational needs. Responsibilities:• Manage and maintain the organization’s systems, networks, applications, and telecommunications to ensure seamless operations.• Diagnose and resolve technical issues related to hardware, software, and network systems.• Install, configure, and update system software to enhance performance and security.• Safeguard sensitive data and communications by implementing robust security measures.• Research and recommend new technologies to improve operational efficiency.• Provide technical support and guidance to employees, ensuring timely resolution of issues.• Create and manage documentation for system processes, procedures, and configurations.• Participate in on-call support for after-hours technical needs.• Ensure compliance with relevant laws and regulations in the management of IT systems.• Prioritize and address technology needs to support organizational goals.
2026-04-22T00:00:00Z

Network Technician

Cooper City, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are hiring a Network Technician for a venue setup and breakdown project. This role will support cabling, wired and wireless networks, and event-specific network drops for large conferences, trade shows, and public events.Responsibilities include:<ul><li>Install, test, and remove network cabling throughout the venue </li><li>Deploy temporary and permanent network drops for exhibitors, facility staff, guest-access networks, production crews, POS systems, registration desks, and digital signage</li><li>Support high-density attendee Wi-Fi during live events</li><li>Troubleshoot connectivity, performance, and capacity issues under high-user load conditions</li><li>Assist with multi-stage load-in, live event support, and teardown activities</li></ul>
2026-04-23T00:00:00Z

Network Technician

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
OverviewHands‑on role supporting network infrastructure, security systems, and VoIP across multiple sites. Ideal for someone who enjoys field work, installs, and troubleshooting. What You’ll Do<ul><li>Install and support switches, routers, firewalls, and Wi‑Fi</li><li>Support ISP‑grade networks (routing, VLANs, basic CGNAT)</li><li>Monitor networks and respond to outages</li><li>Perform rack installs, cable management, and hardware swaps</li><li>Install and support:</li><li>IP cameras (CCTV) and NVRs</li><li>Access control systems (card readers, keypads, doors)</li><li>VoIP phones and SIP services</li><li>Troubleshoot connectivity, performance, and hardware issues</li><li>Maintain basic documentation (diagrams, configs, updates)</li><li>Work with vendors, IT teams, and site staff</li><li>Handle service tickets and preventative maintenance</li></ul>
2026-04-23T00:00:00Z

Network Technician

Brunswick, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a hands-on Network / Field Technician to support the installation, configuration, and maintenance of network infrastructure and integrated low-voltage systems across multiple project sites.This is a field-based role with significant travel, supporting new site deployments, service work, and ongoing maintenance. The position involves a mix of networking, structured cabling, security systems, and telecommunications work in dynamic environments.
2026-04-23T00:00:00Z

Software Engineering IV

Washington, DC
onsite
Temporary / Contract
44 - 51 USD / Hourly
Role OverviewWe are seeking experienced Mail Engineers to support enterprise‑level messaging and mobile device management services within a highly regulated, government‑facing environment. This role is responsible for the design, configuration, integration, testing, release, maintenance, and operational support of Microsoft O365 and Exchange platforms. The engineer will collaborate closely with service desk, engineering, infrastructure, and customer stakeholders to ensure the reliability, security, and availability of mail and MDM services. Key Responsibilities<ul><li>Design, configure, integrate, test, release, maintain, and support Microsoft O365 Cloud services, including:</li><li>Exchange Online</li><li>Outlook</li><li>OneDrive for Business</li><li>Azure Active Directory</li><li>Microsoft Intune with Apple Business Manager</li><li>Microsoft Security & Compliance tools</li><li>Support Enterprise Messaging and MDM services in a production, regulated environment</li><li>Work collaboratively with Service Desk, Incident Management, Desktop Engineering, Executive Support, Application Hosting, and Infrastructure teams</li><li>Manage incidents and service requests according to urgency, impact, priority, and SLAs, including:</li><li>Assessment and assignment</li><li>Queue monitoring</li><li>Resolution and closure</li><li>Coordinate change and release management activities for mail and MDM services, including:</li><li>Architecture and configuration planning</li><li>Risk and impact analysis</li><li>Scheduling and staffing</li><li>Testing, implementation, and post‑release monitoring</li><li>Troubleshoot outages, performance issues, and defects through root‑cause analysis, applying workarounds and permanent fixes</li><li>Partner with infrastructure teams and third‑party vendors to resolve complex technical issues</li><li>Assess and respond to security incidents and vulnerabilities; implement patches, upgrades, and email‑blocking remediation</li><li>Monitor and report on system performance, access, licensing, and capacity, providing recommendations for improvement</li><li>Maintain technical documentation including:</li><li>System designs and architectures</li><li>Standard operating procedures (SOPs)</li><li>Work instructions and knowledge articles</li><li>Licensing and support agreements</li><li>Deliver daily operational reporting and communicate status, risks, and expectations to stakeholders</li></ul>
2026-04-11T00:00:00Z

Info Sec Architect

Los Angeles, CA
onsite
Temporary / Contract
65 - 70 USD / Hourly
**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193**** We are looking for an experienced Info Sec Architect to join our team on a long-term contract basis in Los Angeles, California. This role involves safeguarding critical systems and networks while implementing robust security protocols to minimize risks. The ideal candidate will have a strong background in cloud technologies, firewall management, and cybersecurity strategies. Responsibilities:• Design, implement, and maintain advanced firewall solutions, including Checkpoint and Cisco ASA, to protect network integrity.• Evaluate and enhance cloud-based security frameworks to ensure the secure deployment and operation of services.• Conduct regular security audits and vulnerability assessments to identify and mitigate risks.• Configure, monitor, and troubleshoot Cisco technologies to optimize system performance and security.• Develop and execute cybersecurity strategies to address potential threats and ensure compliance with industry standards.• Collaborate with cross-functional teams to implement configuration management processes that streamline security operations.• Perform AB testing to analyze the effectiveness of security measures and recommend improvements.• Manage AWS technologies to strengthen cloud security and scalability.• Provide expertise in cyber threat analysis and response to safeguard sensitive data.• Document and maintain security protocols, procedures, and configurations for future reference.
2026-04-08T00:00:00Z

Help Desk/Desktop Support Tech

Gainesville, FL
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations. Responsibilities:• Resolve escalated technical issues involving Windows 10 and Windows 11 systems, Microsoft 365 applications, Entra ID, and Active Directory administration.• Investigate and correct connectivity and infrastructure problems across LAN and WAN environments, including routers, switches, VLANs, and firewall-related issues.• Support virtual server platforms by assisting with administration and troubleshooting activities in VMware and Hyper-V environments.• Provide operational support for backup and recovery processes, including work with Veeam-based solutions when used by clients.• Serve as a higher-level resource for Tier 1 support staff by guiding troubleshooting efforts and helping identify root causes for recurring problems.• Manage support requests through a ticketing platform such as ConnectWise, maintaining accurate notes, status updates, and timely resolution of assigned work.• Deliver technical assistance across multiple customer environments, adjusting quickly to different configurations, priorities, and support expectations.• Create and update technical documentation, knowledge articles, and process guides to improve consistency and efficiency within the support team.• Contribute to project-based work such as upgrades, migrations, and new client environment setup as needed.• Communicate clearly with end users and stakeholders to provide progress updates, explain solutions, and maintain a positive support experience.
2026-04-20T00:00:00Z

Help Desk/Desktop Support Tech

Gainesville, FL
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across different organizations. Responsibilities:• Resolve escalated technical issues involving Windows 10 and Windows 11, Microsoft 365, Entra ID, and Active Directory, including user access, permissions, and policy-related concerns.• Diagnose and address LAN and WAN connectivity problems by working with routing, switching, firewall, and VLAN configurations across client networks.• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.• Contribute to backup and recovery operations, including support for data protection tools such as Veeam when used in client environments.• Serve as a higher-level resource for frontline support staff by guiding issue resolution, identifying root causes, and determining when senior engineering involvement is needed.• Manage service requests and incidents within a ticketing platform, keeping records accurate, status updates timely, and resolutions well documented.• Provide technical support across multiple customer environments, adjusting quickly to different systems, workflows, and operational needs.• Create and update knowledge base materials, support procedures, and troubleshooting documentation to improve consistency and team efficiency.• Participate in technical initiatives such as upgrades, migrations, and onboarding activities for new client environments.• Communicate clearly with users and stakeholders to set expectations, provide progress updates, and deliver a thorough support experience.
2026-04-20T00:00:00Z

Info Security Analyst

Minneapolis, MN
remote
Temporary / Contract
40 - 50 USD / Hourly
We are looking for an experienced Information Security Analyst to join our team. In this contract position, you will play a pivotal role in ensuring the organization's security policies and controls align with industry regulations and best practices. This role is ideal for someone who thrives in a financial services environment and has a solid background in information security governance, risk management, and regulatory compliance. Responsibilities:• Develop and implement security policies and controls to protect organizational data and assets.• Ensure compliance with financial regulations and industry standards by leveraging the ServiceNow Integrated Risk Management platform.• Conduct regular audits to assess and strengthen the organization's security posture.• Support internal security awareness initiatives and training programs to enhance employee understanding of security protocols.• Collaborate with cross-functional teams to align security measures with business objectives.• Respond to audit requests and provide detailed documentation for regulatory reviews.• Monitor and evaluate risk management practices to address vulnerabilities proactively.• Maintain governance frameworks to ensure consistent application of security standards.• Analyze security metrics and reports to identify potential areas for improvement.• Provide hands-on expertise in the ServiceNow platform to optimize risk management processes.
2026-04-24T00:00:00Z

IT Support Technician

San Diego, CA
onsite
Temporary / Contract
30 - 32 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking an IT Support Specialist that will be responsible for supporting, imaging (packaging), and troubleshooting O365, MAC equipment along with Windows equipment and more. This role is 100% onsite. Top Skills:<ul><li>3+ Years of experience</li><li>White-Glove/VP/Exec Support</li><li>M365, SaaS, AD</li><li>Windows/Mac OS Exp. (Blended Environment)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM + Endpoint Tools</li><li>L3 Ticketing</li><li>Audio/Visual, VC</li><li>MFA</li></ul>
2026-04-17T00:00:00Z

Technical Business Analyst(Data)

White Plains, NY
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
We are looking for a skilled Technical Business Analyst with expertise in data analysis to join our team in White Plains, New York. In this role, you will bridge the gap between business needs and technical solutions, ensuring data processes align with organizational goals. If you have a strong analytical background and experience working with data platforms and visualization tools, we encourage you to apply. Responsibilities: • Analyze and interpret complex datasets to identify trends and deliver actionable insights. • Collaborate with stakeholders to gather and translate business requirements into technical solutions. • Design and implement data pipelines using tools such as Python or Java to automate workflows. • Optimize database performance and manage data warehousing using platforms like Microsoft SQL Server. • Utilize cloud services, such as AWS or Azure, to support scalable data solutions. • Develop and maintain ETL processes for efficient data extraction, transformation, and loading. • Create dynamic dashboards and visualizations using tools like Tableau or Power BI. • Ensure data integrity and accuracy through rigorous testing and validation. • Provide technical support and training to non-technical team members. • Document processes and workflows to ensure clarity and continuity.
2026-03-30T00:00:00Z

Systems Analyst

Columbus, OH
onsite
Temporary / Contract
42.75 - 57.5 USD / Hourly
We are looking for a skilled Systems Analyst to join our team in Columbus, Ohio. This is a contract position offering an exciting opportunity to contribute to the integration of electronic data exchanges and interface systems. The role involves collaborating with multiple vendors, analyzing data structures, and ensuring seamless testing and implementation of system interfaces. Responsibilities: • Coordinate with business and technical teams to understand requirements and design elements for module and system integration. • Analyze data structures and provide expert guidance on data mapping and system configurations. • Review and oversee coding and configurations developed for managing data exchanges between various modules and trading partners. • Develop and execute comprehensive test plans, test cases, and test data for validating software changes. • Facilitate interface testing, trading partner testing, and end-to-end testing across multiple systems and vendors. • Lead defect triage sessions, ensuring efficient tracking and resolution of issues across teams. • Monitor project schedules, track testing execution progress, and communicate risks or issues promptly. • Prepare and deliver detailed test results, metrics, and summary reports to leadership. • Act as a liaison between vendors, business users, and module teams to troubleshoot and resolve escalated issues. • Maintain high standards of professionalism, integrity, and accountability in all tasks.
2026-04-08T00:00:00Z

Systems Analyst

Richmond, VA
onsite
Temporary / Contract
60 - 65 USD / Hourly
About the RoleWe are seeking a highly skilled Systems Analyst 4 to support a large-scale Medicaid initiative. This role requires deep expertise in data conversion, data analysis, and testing within healthcare claims environments, specifically MMIS (Medicaid Management Information Systems) or similar platforms.The ideal candidate will have a strong technical background, experience working with large datasets, and the ability to lead complex data migration and validation efforts across multiple systems.Key ResponsibilitiesData Analysis & Conversion<ul><li>Lead end-to-end data conversion strategy, including mapping, transformation logic, and reconciliation.</li><li>Perform detailed analysis of large datasets to identify discrepancies, trends, and anomalies.</li><li>Develop and execute data validation strategies to ensure accuracy and completeness during migration.</li></ul>Testing & Quality Assurance<ul><li>Develop and execute comprehensive test strategies (SIT, UAT, E2E).</li><li>Support testing of COTS applications and integrations across MMIS/MES modules.</li><li>Create business test scenarios, test cases, and test data.</li></ul>
2026-04-08T00:00:00Z

Systems Analyst

Jacksonville, FL
onsite
Temporary to Hire
39.5865 - 45.837 USD / Hourly
We are looking for a Systems Analyst to join a contract opportunity with permanent potential in Jacksonville, Florida. This role supports business-critical systems with an emphasis on data analysis, automation, and warehouse operations, while partnering with both technical and operational teams to improve performance and reporting. The ideal candidate brings strong experience in SQL, Python scripting, and warehouse management platforms, along with the ability to turn business needs into practical system solutions. Responsibilities: • Evaluate operational workflows and gather business needs to define effective system-based solutions. • Create and maintain SQL queries, stored procedures, and reporting outputs that support daily operations and decision-making. • Develop Python-based tools and scripts to automate recurring processes, transform data, and support integrations. • Administer and improve warehouse management system functionality to strengthen inventory control, order fulfillment, and logistics performance. • Collaborate with IT, supply chain, and business stakeholders to uncover process gaps and recommend system enhancements. • Investigate application and data issues, perform root cause analysis, and implement sustainable fixes. • Produce clear documentation for system behavior, technical configurations, workflows, and support procedures. • Assist with testing, validation, and rollout activities for system updates, enhancements, and integrated solutions.
2026-04-22T00:00:00Z

Systems Analyst

Stowe, VT
onsite
Permanent / Full Time
60000 - 90000 USD / Yearly
Systems AnalystSeeking a Business Systems Analyst to support business and clinical systems within an IT team. This role partners with end users to resolve issues, gather requirements, optimize system usage, and deliver reporting and data insights across enterprise and EMR platforms. Key Responsibilities<ul><li>Support and optimize business and clinical systems, including EMR applications</li><li>Gather requirements and define technology solutions</li><li>Provide end‑user support, training, and ad hoc reporting</li><li>Design and maintain reports and data analytics to support workflows</li><li>Collaborate with vendors and internal teams on system improvements</li><li>Participate in IT projects, process improvement, and daily operations</li></ul>
2026-04-14T00:00:00Z

Help Desk Technician

Cleveland, OH
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for a skilled and proactive Help Desk Technician to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for ensuring the optimal performance of computer systems and providing technical support to end-users. This opportunity is ideal for individuals with a strong background in troubleshooting and IT systems maintenance. Responsibilities:• Monitor and maintain the integrity of operating systems and various computer systems to ensure seamless functionality.• Perform routine maintenance tasks such as system backups, recovery procedures, and file management to optimize system performance.• Install, test, and upgrade system software and hardware components to meet organizational needs.• Configure software settings and resolve technical issues to enhance user experience.• Create and maintain detailed documentation for IT infrastructure and troubleshooting processes.• Diagnose and resolve computer errors, providing timely technical support to end-users.• Troubleshoot and resolve issues related to software, hardware, and basic network configurations.• Train users on the setup and operation of new technologies to maximize efficiency.• Install, configure, and upgrade PC software, operating systems, and related tools.• Utilize specialized help desk software to remotely access user systems and address complex technical issues.
2026-04-14T00:00:00Z

Help Desk Technician

Delray Beach, FL
onsite
Temporary / Contract
21 - 25 USD / Hourly
We are seeking a detail-oriented and customer-focused Help Desk Technician to join our client in Delray Beach. The ideal candidate will be responsible for providing technical assistance and support to users regarding hardware, software, and network-related issues. This role focuses on remote troubleshooting and ticket resolution, ensuring high quality and timely support for external clients.Key Responsibilities:<ul><li>Provide first and second-level support for user issues via phone, email, or ticketing system</li><li>Troubleshoot and resolve issues related to Active Directory, including password resets, account creation, and permissions management</li><li>Administer and support Office 365 accounts, including mailbox setup, user access, and license assignments</li><li>Troubleshoot and resolve Windows 10 operating system problems, including software installations, Windows updates, and device connectivity</li><li>Document all interactions, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate unresolved issues to higher-level support or specialist teams as appropriate</li><li>Contribute to knowledge base documentation and process improvement</li></ul>
2026-04-08T00:00:00Z

Help Desk Technician

Boca Raton, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are accepting applications for a motivated Helpdesk Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.Key Responsibilities:<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
2026-04-06T00:00:00Z

Telecommunications Specialist

New Haven, CT
onsite
Temporary / Contract
35 - 44 USD / Hourly
We are looking for a skilled Telecommunications Specialist to join our team in New Haven, Connecticut. This position involves working within a dynamic technical call center environment, focusing on ensuring seamless communication systems and user support. As a Long-term Contract role, this opportunity offers the chance to contribute to impactful projects in the manufacturing industry. Responsibilities:• Provide Level 1 technical support and troubleshooting assistance to end users within the call center environment.• Manage provisioning tasks to ensure efficient setup and operational functionality of communication systems.• Collaborate with business stakeholders to design and implement call flows tailored to organizational needs.• Develop and enhance system features to optimize performance and user experience.• Perform ongoing maintenance and support for communication platforms, including Genesys and UCCX.• Analyze and resolve technical issues to minimize disruptions and maintain system reliability.• Maintain accurate documentation of system configurations, processes, and troubleshooting steps.• Support the integration and migration of users into upgraded communication platforms.• Ensure compliance with industry standards and regulations, including ICD codes.• Deliver exceptional service while addressing telecommunications-related inquiries and challenges.
2026-04-07T00:00:00Z

Information Security Analyst (Early/Mid Career)

Coral Gables, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
The Early–Mid Level Information Security Analyst supports MasTec’s security program across on‑premise, cloud, and SaaS environments. This role focuses on monitoring security tools, assisting with incident response, supporting compliance activities, and learning to apply modern, AI‑assisted security practices. The analyst works closely with senior team members to strengthen the company’s overall security posture.Key Responsibilities- Monitor security alerts across SIEM, SOAR, and cloud-native tools (AWS, Azure, GCP).- Perform investigation and triage of security incidents in an on-call 24/7/365 day environment- Support maintenance and tuning of SIEM/SOAR detection rules and automated playbooks.- Contribute to threat hunting efforts using behavior analytics and AI-assisted tooling.- Perform routine access reviews and support IT General Controls (ITGC) testing.- Assist with internal and external audit requests, including evidence gathering.- Support cloud security posture assessments and basic misconfiguration remediation.- Assist in creating and maintaining security and DR policies and procedures.- Participate in business continuity and disaster recovery exercises.- Deliver or support security awareness training initiatives.- Conduct basic vulnerability review tasks and follow up with system owners.
2026-04-21T00:00:00Z

Help Desk Support Technician

Everett, WA
onsite
Temporary / Contract
27 - 33 USD / Hourly
Robert Half is seeking a Help Desk Support Technician to support a government organization based in Issaquah. This role involves Tier 1 ticketing support for internal users. The position is Hybrid – Onsite 3 days a week and is a 6-month contract opportunity with the potential to Convert. Apply today! Job Details: Schedule: Monday – Friday 8-5pm PST Duration: 6-month contract with opportunity to convert Location: Hybrid, in office 3 days a week in Issaquah Job Responsibilities: <ul><li>Test, diagnose and resolve end user desktop hardware, OS, and application problems, including the ability to identify desktop application interdependencies and or conflicts.</li><li>Coordinate with vendors for hardware parts, repairs, and replacements.</li><li>Troubleshoot printer, copier and scanner problems.</li><li>Create, Rebuild and optimize operating system images and install new device hardware.</li><li>Create and manage user and group accounts in a hybrid Active Directory/Office 365 environment.</li><li>Respond to end-user requests for service on problematic systems and/or equipment. </li><li>Manage helpdesk ticket system, distribute incoming tickets to IT team members.</li><li>Act as a point of escalation for system and application analyst team. </li><li>Participate in team technology training regimen to stay current. </li></ul>
2026-04-09T00:00:00Z

Technical Business Analyst III

Philadelphia, PA
onsite
Temporary / Contract
42 - 46 USD / Hourly
Technical Business Analyst IIILocation: Philadelphia, PA (Hybrid – onsite 3-4x a week)Employment Type: 38 Weeks, ASAP-12/31/2026 with potential extensionRole OverviewThe Technical Business Analyst III supports large-scale mobile and eCommerce platforms by translating business needs into clear, actionable technical requirements. This role partners closely with product, engineering, UX, and testing teams to deliver high-quality customer-facing solutions.Key Responsibilities<ul><li>Define and document business and technical requirements, including user stories, workflows, APIs, and data mappings</li><li>Create and groom front-end and back-end user stories in Jira with acceptance criteria and integration details</li><li>Develop Swagger (OpenAPI) specifications and JSON API payloads</li><li>Analyze third-party APIs and system integrations</li><li>Collaborate with cross-functional teams throughout design, development, testing, and deployment</li><li>Support testing activities by validating delivered functionality against requirements</li><li>Participate in Agile ceremonies and contribute to sprint planning and execution</li><li>Create product and customer journey documentation, including digital communications (email/SMS)</li></ul>
2026-04-21T00:00:00Z

Support Technician III

Las Vegas, NV
onsite
Temporary to Hire
31.35 - 34 USD / Hourly
We are looking for a skilled IT Support Technician III to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will provide essential hardware and software support for the company's personal computers and local area network. This role focuses on troubleshooting technical issues and ensuring smooth operations for both onsite and remote employees. Responsibilities:<ul><li>Own the full employee IT lifecycle, including onboarding, offboarding, role changes, and access management</li><li>Execute secure and compliant access provisioning and deprovisioning across Active Directory, Microsoft Entra ID, and related systems</li><li>Administer IAM, endpoint management, and device compliance using Microsoft Intune (MDM/MAM)</li><li>Manage and support Jira Service Management (JSM), including ticket queues, SLAs, and request workflows</li><li>Install, configure, maintain, and troubleshoot hardware, software, and end-user devices</li><li>Provide advanced troubleshooting for complex desktop, network, and application issues; serve as escalation point for Tier I/II</li><li>Assist in mentoring junior technicians and provide leadership support in the absence of the IT Support Manager</li><li>Deliver timely technical support via ticketing system, email, and in-person interactions</li><li>Troubleshoot LAN/WAN and connectivity issues in accordance with company standards</li><li>Perform system administration tasks, including account management, permissions, and endpoint security configurations</li><li>Support remote and hybrid workforce technologies, including device provisioning and secure access</li><li>Maintain and support communication systems, including conference room A/V and mobile devices</li><li>Perform software deployments, updates, patching, and hardware replacements</li><li>Support email administration and data governance practices, including access controls and distribution groups</li><li>Assist with physical access systems, including badging and facility access coordination</li><li>Maintain accurate documentation of systems, assets, and procedures</li><li>Provide end-user training and promote effective use of technology</li><li>Partner with HR, Facilities, and Security to support operations and compliance</li><li>Contribute to process improvements, trend analysis, and scalable support practices</li><li>Manage workload effectively to meet service level expectations</li><li>Maintain professional conduct and strong customer service in all interactions</li></ul>
2026-04-22T00:00:00Z

Support Technician I

Las Vegas, NV
onsite
Temporary to Hire
21.48 - 25.93 USD / Hourly
We are looking for a dedicated and detail-oriented Support Technician I to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will play a critical role in supporting our users by addressing hardware, software, and system issues. This role is ideal for someone who thrives in a fast-paced environment and is eager to contribute to the seamless operation of IT systems. Responsibilities: • Manage the end-to-end IT support process for employees, including onboarding, offboarding, and role transitions, in collaboration with HR and Security teams. • Handle security-sensitive termination procedures, such as revoking access, coordinating device recovery, and documenting actions for audits. • Provide technical support for Windows, macOS, iOS, and mobile devices, efficiently resolving hardware, software, and connectivity issues. • Assist remote and hybrid teams by troubleshooting access, endpoint, and network connectivity challenges while ensuring consistent service delivery. • Oversee the maintenance and functionality of physical access systems, conference room AV equipment, and collaborative technologies for seamless operations. • Utilize Jira Service Management to manage the full ticket lifecycle, from intake and prioritization to resolution and documentation. • Conduct IT asset management tasks, including procurement, deployment, patching, replacements, and maintaining accurate inventory records. • Analyze recurring issues to identify trends, recommend improvements, and enhance overall operational efficiency.
2026-04-18T00:00:00Z

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