<p>We are seeking a <strong>Plant Controller</strong> to provide financial leadership, operational insight, and strong analytical support across manufacturing site. This role partners closely with plant management and the executive finance team to improve operational performance, strengthen internal controls, and support strategic decision‑making. The position offers <strong>75% remote flexibility</strong>, <strong>approximately 25% travel</strong>, and a <strong>strong relocation package</strong> for the right candidate.</p><p>Key responsibilities include:</p><p><br></p><ul><li>Leading monthly financial close, reporting, and variance analysis for plant operations</li><li>Preparing plant financial statements, forecasts, and management commentary</li><li>Reviewing journal entries, account reconciliations, and ensuring accurate cost and inventory reporting</li><li>Directing the annual plant budgeting and forecasting process</li><li>Partnering with plant managers to evaluate operational decisions and cost impacts</li><li>Managing product standard costing and analyzing manufacturing variances</li><li>Monitoring plant spending, comparing results against budget/forecast, and identifying improvement areas</li><li>Reviewing capital expenditure requests and leading monthly capital project reviews</li><li>Ensuring compliance with company policies, IFRS standards, and maintaining strong internal controls</li><li>Supporting ERP/reporting system improvements and driving process efficiency</li><li>Acting as a key liaison to internal and external auditors for plant‑related financial matters</li></ul>
<p><strong>Top California Trial Firm Seeks Litigation Associate Attorney – Complex Plaintiff & Consumer Focus</strong></p><p><br></p><p><strong>About Firm & Position:</strong></p><p><strong><em> A highly regarded California-based plaintiff trial firm with a longstanding reputation for excellence in complex civil litigation is seeking a </em></strong><em>Litigation Attorney</em> to join its Los Angeles office. This midsize firm handles high-stakes matters across business torts, consumer class actions, breach of contract, and insurance coverage disputes. With a collaborative trial team and significant case volume, the firm offers attorneys early responsibility and courtroom exposure.</p><p>This role is ideal for a <em>litigation attorney</em> seeking impact-driven work in a fast-paced, mission-oriented environment.</p><p><br></p><p><strong>Litigation Attorney Responsibilities:</strong></p><p>• Handle complex business and consumer litigation from pre-litigation through trial, including discovery, depositions, motion practice, and client interaction</p><p>• Litigate class actions, product defect, insurance bad faith, toxic tort, and construction-related matters</p><p>• Draft pleadings, briefs, and other legal documents</p><p>• Participate in hearings, mediations, and trials as part of a close-knit trial team</p><p>• Collaborate with senior attorneys on litigation strategy and case development</p><p><strong>Hours:</strong></p><p>NO billables!</p><p><strong>Perks:</strong></p><p>• Trial-focused mentorship and direct access to top-tier litigators.</p><p>• Career growth opportunity within a mission-driven, impact-focused team.</p><p>• Hybrid work model depending on experience level (1–2 remote days/week).</p><p><strong>Salary:</strong></p><p>Up to $200K base salary + multiple bonus structures based on individual and firm performance</p><p><strong>Benefits:</strong></p><p>• 100% employer-paid medical, dental, and vision insurance</p><p>• Profit-sharing</p><p>• 401(k)</p><p>• Paid CLEs and bar dues</p><p>• Generous PTO and paid holidays</p><p><br></p><p><br></p><p><strong><em><u>TO APPLY, ONLY send resume directly to Vice President of Direct Hire, Samantha Graham at Samantha [dot] Graham [at] RobertHalf [dot] [com]</u></em></strong></p>
<p><strong>Accountant - CPG. Hybrid.</strong></p><p> </p><p>Our client a cutting edge and highly successful green energy producer based in Greenwich, CT continues to build out their accounting team. This position is the right hand to the Assistant Controller and will focus on the close as well assisting with financial analysis. The firm is known for having top leadership, a positive fast paced environment, and a reasonable work / life balance.</p><p><br></p><p>For immediate consideration email you resume to austin.royle@roberthalf.</p>
<p>Growing Consulting Company with 50+ year history and leader in their industry located in the Burlington area is looking for Accounting Manager/ Controller to join the leadership team. This will be the # 1 Finance person reporting into the owner managing a small staff. This role will have complete ownership of all financial reporting, transactional accounting activities including accounts payable, accounts receivable, billing, expense reports, order entry and human resources and payroll functions. Other duties include cash management/reporting, financial analysis, internal controls, tax and insurance reporting and point person dealing with outside CPA firm. This is an excellent opportunity to join a growing and very stable company in a “hands on” leadership role. Experience working in a small company environment required, previous experience with payroll and human resources duties preferred. Deltek and advanced Excel knowledge is highly desired. Hybrid availability offered (1-2 days from home) once up to speed. If interested, reach out to Dino Valeri at dino.valeri@roberthalf;com or message me thru LinkedIn. </p>
<p>*** Flexibility with start date *** Global Manufacturing Company located in the Peabody area is looking for a Tax Manager. This is 3-person team reporting into the VP of Tax supporting both domestic and international business units. Excellent benefits offered along with remote flexibility (3 days on site but tons of flexibility when needed). If interested, reach out to Dino Valeri at dino.valeri@roberthalf;com or message me thru LinkedIn.</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Manage the preparation, review and documentation of the Company’s quarterly and annual worldwide tax provisions under ASC 740, including management of all domestic and foreign income tax related accounts and maintenance of SOX controls</li><li>Manage the preparation of domestic federal and state income tax returns, (consolidated corporate and partnership) including proper application of foreign related rules affecting the U.S. federal tax returns, working with outsourced external tax preparers</li><li>Oversee estimates and extension calculations for three U.S. consolidated groups</li><li>Research and evaluate complex accounting transactions and issues to ensure proper tax accounting treatment and disclosure, including M&A purchase accounting and equity compensation transactions</li><li>Identify opportunities to improve current processes and procedures related to the tax accounting function, including software solutions and data management</li><li>Assist the VP Tax in working with the worldwide finance teams to identify, analyze and implement programs or transactions to reduce the Company’s taxes, minimize risk, and maintain a consistent global tax strategy</li><li>Manage U.S. federal and state tax examinations</li><li>Assist in tax due diligence and analysis related to potential acquisition targets</li><li>Assist in global restructuring and other strategic tax planning projects</li></ul><p><br></p><p><br></p>
<p><strong>Schedule:</strong> 25–29 hours per week</p><p><strong>Location:</strong> On‑site in Victor, NY</p><p><strong>Experience Required:</strong> 6+ years in Human Resources</p><p><strong>Employment Type:</strong> Part‑Time, Direct Hire</p><p><br></p><p>Hannah Savage with Robert Half is seeking an experienced and highly motivated <strong>People Partner</strong> to support all facets of Human Resources for her client's Victor, NY location. This role is a hands‑on, all‑encompassing HR position responsible for building trusted relationships with employees and leaders while ensuring consistent, high‑quality HR service delivery.</p><p>This is an ideal opportunity for an HR professional who thrives in a dynamic environment, is comfortable owning a broad range of responsibilities, and enjoys being the go‑to resource for all things people‑related.</p><p><br></p><p>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today! </p>
<p>We are looking for a detail-oriented and customer-focused Dispatcher to join our team in Medford, New Jersey. In this role, you will oversee daily dispatch operations, ensuring timely and efficient coordination of services. This is a long-term contract, offering an exciting opportunity to contribute to a fast-paced and dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and dispatch service personnel to meet customer requests and project deadlines.</p><p>• Manage incoming service calls and address customer inquiries</p><p>• Utilize computer-aided dispatch systems to accurately record and track service assignments.</p><p>• Coordinate logistics to optimize efficiency and ensure timely service delivery.</p><p>• Maintain detailed records of service activities, including updates and follow-ups.</p><p>• Communicate effectively with clients and team members to provide updates or resolve issues.</p><p>• Monitor schedules and adjust assignments as needed to accommodate changing priorities.</p><p>• Support office operations by assisting with administrative tasks related to dispatching.</p><p>• Collaborate with team members to ensure seamless communication and workflow.</p><p>• Uphold a high standard of customer service across all interactions and processes.</p>
<p><strong>Position Overview</strong></p><p>We are seeking a highly organized and proactive <strong>Dispatcher</strong> to support a growing local organization's operations team on a contract-to-hire basis. This role is responsible for managing incoming service requests, dispatching field technicians, maintaining accurate documentation, and ensuring a seamless flow of communication between customers, vendors, and internal teams. This is a great opportunity to join a fast paced, dynamic team!</p><p><br></p><p>Experience working within the <strong>skilled trades, construction, mechanical, or service industries</strong> is a strong plus.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer and route incoming service requests in a professional, customer‑focused manner.</li><li>Schedule, dispatch, and adjust daily assignments for field technicians.</li><li>Communicate job details, required materials, and expectations to technicians clearly and efficiently.</li><li>Create, update, and track service orders within the company’s ERP or workflow management system.</li><li>Order or coordinate parts and materials as needed for each job.</li><li>Maintain accurate documentation, including job notes, time logs, and service reports.</li><li>Assist with expense reports, invoice preparation, and other administrative tasks as needed.</li><li>Monitor job progress throughout the day and provide updates to customers and internal teams.</li><li>Identify scheduling conflicts and resolve issues in real time to keep projects on track.</li><li>Support general office operations, data entry, and ad‑hoc administrative needs.</li></ul><p><br></p>
We are looking for an experienced Dispatcher to join our team in Ceres, California. This role is ideal for someone who pays close attention to detail, thrives in a fast-paced environment, and possesses strong organizational skills. This is a Contract to permanent position offering an excellent opportunity to showcase your expertise in dispatch operations while contributing to a leading company in the construction industry.<br><br>Responsibilities:<br>• Coordinate and manage dispatch operations to ensure timely and efficient service delivery.<br>• Handle incoming calls through a multi-line switchboard, addressing inquiries and resolving issues promptly.<br>• Process accounts payable transactions accurately and in compliance with company policies.<br>• Use QuickBooks software to maintain and update financial records.<br>• Communicate effectively in Spanish to conduct business with clients and team members.<br>• Collaborate with other departments to streamline operations and improve workflow.<br>• Monitor schedules and adjust assignments as needed to meet deadlines and project requirements.<br>• Maintain clear and precise communication with drivers and field personnel.<br>• Ensure compliance with all company and industry regulations.<br>• Provide exceptional customer service to enhance client satisfaction and loyalty.
<p>We are looking for an experienced Dispatcher to join our team in Jackson, Michigan in our dispatch office from <strong>6:00 am- 9:00 am</strong> and<strong> then again from 2:00 pm - 5:00 pm.</strong> In this Contract position, you will play a critical role in ensuring efficient coordination and communication within the transport industry. This role requires a strong ability to multitask, manage communication systems, and provide excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and dispatch transport services efficiently to meet operational needs.</p><p>• Manage communication through multi-line phone systems and two-way radios.</p><p>• Ensure timely responses to inquiries while maintaining high levels of customer service.</p><p>• Collaborate with public school representatives to organize transportation schedules.</p><p>• Monitor and adjust routes to address changes or delays effectively.</p><p>• Keep accurate records of dispatch activities and maintain organized logs.</p><p>• Resolve issues promptly, including addressing concerns from drivers or clients.</p><p>• Relay information accurately and promptly between drivers, clients, and management.</p><p>• Uphold safety standards and adhere to company policies during all operations.</p>
<p>Robert Half is partnering with a growing transportation services company in Poway to hire a driven, hands-on <strong>Dispatcher</strong>. This contract-to-hire opportunity is ideal for a hardworking go-getter who thrives in a fast-paced environment and is willing to step in wherever needed to keep operations running smoothly.</p><p>This is a dynamic role that blends dispatch coordination with light warehouse support. During the busy summer season, overtime of 10–20 hours per week will be required.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Schedule and dispatch drivers, crews, and equipment based on daily assignments</li><li>Coordinate residential and commercial transportation jobs to ensure on-time service</li><li>Monitor job progress throughout the day and proactively resolve delays or service issues</li><li>Communicate updates, route adjustments, and special instructions to field teams</li><li>Confirm schedules and logistics with customers and crew members</li><li>Maintain accurate records of job orders, time logs, and mileage documentation</li><li>Partner with sales and operations teams to streamline workflow and maximize efficiency</li><li>Assist with organizing and staging equipment for upcoming jobs</li><li>Help track inventory, supplies, and materials</li><li>Support loading/unloading coordination as needed</li><li>Ensure documentation aligns with warehouse activity and job assignments</li><li>Maintain a clean, organized, and safe warehouse environment</li></ul><p><br></p>
<p><strong>About the Company</strong></p><p> Robert Half is partnering with a growing logistics and transportation company seeking a highly organized and detail-oriented <strong>Dispatcher</strong> to join their operations team. This role is ideal for a professional who thrives in a fast-paced environment and excels at coordinating schedules, managing communication, and ensuring timely deliveries.</p><p><br></p><p>Position Overview</p><p>The Dispatcher will coordinate drivers, routes, and shipments to ensure efficient and on-time transportation operations. This individual will serve as the primary point of contact between drivers, customers, and internal teams while maintaining accurate records and responding quickly to schedule changes.</p><p>Key Responsibilities</p><ul><li>Schedule and dispatch drivers, vehicles, and equipment based on customer needs and delivery timelines</li><li>Monitor routes and provide real-time updates to drivers and clients</li><li>Communicate with drivers regarding load details, route changes, and delivery instructions</li><li>Track shipments and ensure timely pickups and deliveries</li><li>Resolve scheduling conflicts, delays, or service issues promptly</li><li>Maintain accurate records of dispatch activities in transportation management systems</li><li>Verify documentation including bills of lading, delivery confirmations, and logs</li><li>Collaborate with warehouse and operations teams to optimize workflow</li><li>Ensure compliance with DOT and company policies</li></ul>
We are looking for a highly organized and proactive Dispatcher to join our team in Newport News, Virginia. This position is within the construction industry and offers a Contract to permanent opportunity for the right candidate. The ideal individual will excel at coordinating service calls, maintaining customer satisfaction, and ensuring efficient scheduling and dispatching operations.<br><br>Responsibilities:<br>• Respond to all incoming service requests within a maximum of two hours.<br>• Schedule service calls within 24 hours of receiving requests and follow up with customers at the end of the day for unscheduled services.<br>• Collaborate with the sales team to plan technician surveys for potential new business opportunities.<br>• Create work orders for new and existing customers, ensuring accurate data entry and proper cost code assignment.<br>• Keep customers informed about technician arrival times and provide updates on service status.<br>• Monitor technician locations during working hours to ensure efficient dispatching.<br>• Maintain and regularly update the dispatch board to reflect current scheduling and assignments.<br>• Communicate with customers in a thorough and courteous manner to address concerns and inquiries.<br>• Schedule and assign technicians for warranty, service, and start-up requests based on skill level and urgency.<br>• Review and validate all open service calls daily for proper scheduling and completion.
We are looking for a skilled Dispatcher to join our team in Guadalupe, California. In this Contract to permanent position, you will play a vital role in coordinating schedules, managing communications, and ensuring smooth operations. The ideal candidate is organized, detail-oriented, and adept at multitasking in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate and manage daily schedules to ensure timely job assignments and smooth operations.<br>• Utilize QuickBooks for invoicing, payment tracking, and maintaining accurate financial records.<br>• Prepare and update documentation and reports using Microsoft Excel and other Office Suite tools.<br>• Handle incoming calls professionally, addressing inquiries and relaying messages to the appropriate personnel.<br>• Maintain accurate and organized records of schedules, client requests, and operational activities.<br>• Act as the communication link between clients, internal staff, and field crews to ensure seamless workflows.<br>• Collaborate with field teams to confirm availability and resolve any scheduling conflicts.<br>• Communicate scheduling changes promptly to all relevant parties, prioritizing client satisfaction.<br>• Monitor and troubleshoot operational challenges, ensuring resolutions are timely and effective.
<p>Robert Half is partnering with a high‑growth <strong>last‑mile logistics</strong> company in <strong>Oceanside</strong> seeking a calm, decisive <strong>Dispatcher</strong> to orchestrate drivers, routes, and customer updates in a fast‑moving environment. You’ll be the real‑time command center—balancing ETAs, exceptions, and service levels while keeping customers informed and drivers supported.</p><p><strong>What You’ll Do</strong></p><ul><li>Schedule, dispatch, and monitor <strong>20–50+ drivers</strong> across North County routes; adjust in real time for traffic, weather, or priority changes.</li><li>Track loads/stop counts, update ETAs, and communicate proactively with customers and internal teams.</li><li>Manage same‑day/next‑day orders, special handling notes, and proof‑of‑delivery (POD) follow‑ups.</li><li>Triage service issues (missed windows, damages, access restrictions) and coordinate quick resolutions.</li><li>Maintain accurate dispatch logs, route notes, and SLA metrics; prepare end‑of‑shift handoffs.</li><li>Collaborate with Warehouse, Customer Success, and Billing to close loops on exceptions and credits.</li><li>Contribute to route optimization and playbooks (common issues, scripts, and escalation flows).</li></ul>
<p>We are seeking a Dispatcher who will be responsible for coordinating, scheduling, and monitoring the movement of personnel, vehicles, or shipments to ensure timely and efficient operations. You will be working onsite Monday to Friday.</p><p><br></p><p>Key responsibilities:</p><p>• Receiving and prioritizing service requests, calls, or orders from clients or internal teams </p><p>• Handle phone calls and follow up with emails.</p><p>• Scheduling appointments</p><p>• Maintaining accurate records of assignments, service calls, and status updates in dispatch software or logs.</p><p>• Providing excellent customer service, addressing inquiries.</p><p>• Updating heavy data entry into internal system</p><p>• Escalating emergency issues and coordinating response as appropriate.</p><p><br></p>
We are looking for an organized and detail-oriented Dispatcher to join our team on a contract basis in Rome, New York. This role involves coordinating logistics and ensuring efficient communication between customers and service teams. The ideal candidate will excel in a fast-paced environment and demonstrate strong customer service and dispatching skills.<br><br>Responsibilities:<br>• Manage and prioritize incoming service requests from customers, ensuring timely responses.<br>• Coordinate and dispatch service teams to meet customer needs efficiently.<br>• Utilize computer-aided dispatch systems to track and manage service schedules.<br>• Maintain clear and thorough communication with customers to provide updates and address inquiries.<br>• Monitor and adjust schedules as needed to accommodate unforeseen changes or urgent requests.<br>• Collaborate with team members to optimize logistical operations and improve service delivery.<br>• Document and report service activities accurately to ensure compliance and accountability.<br>• Handle customer concerns and provide solutions in a courteous and effective manner.<br>• Ensure adherence to company policies and procedures during all dispatch activities.
<p>Our client, a fast-growing <strong>logistics and transportation company</strong>, is seeking a reliable and highly organized <strong>Dispatcher</strong> to coordinate drivers, routes, schedules, and customer deliveries. This role is ideal for someone who thrives in a fast-paced environment, enjoys logistics, and communicates with confidence.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Schedule and dispatch drivers to customer locations</li><li>Monitor route progress and adjust schedules as needed</li><li>Communicate with drivers via phone, email, and dispatch systems</li><li>Track deliveries, delays, and service updates in real time</li><li>Input orders, delivery notes, and status updates into the system</li><li>Resolve customer concerns with professionalism and urgency</li><li>Coordinate with warehouse and operations staff to streamline workflow</li><li>Maintain accurate logs, reports, and dispatch sheets</li></ul><p><br></p>
<p>Dispatcher (Contract Opportunity)</p><p> <em>Keep operations moving. Solve problems in real time. Make an impact every day.</em></p><p><br></p><p>We are partnering with a respected transportation company to identify a Dispatcher for a contract opportunity covering a team member on medical leave. This is a great opportunity for someone who thrives in a fast-paced, high-energy environment and enjoys being the central hub that keeps people, schedules, and operations running smoothly.</p><p><br></p><p>If you are organized, quick-thinking, and enjoy coordinating moving parts while delivering excellent customer service, this role offers the chance to step into a critical operational position where your work truly matters.</p><p><br></p><p>What You’ll Do</p><p>In this role, you will be at the center of daily operations, ensuring drivers and field personnel are scheduled efficiently while keeping customers informed and supported.</p><p>Key Responsibilities:</p><ul><li>Receive and prioritize incoming service calls, ranging from routine requests to urgent situations</li><li>Schedule and dispatch drivers or field personnel based on location, availability, and service needs</li><li>Monitor active jobs throughout the day and make real-time adjustments to schedules as needed</li><li>Communicate clearly with customers, drivers, and internal teams to keep everyone informed</li><li>Provide drivers with job details, updates, and special instructions</li><li>Track job progress and document call details and service notes in dispatch or CRM systems</li><li>Maintain accurate logs, records, and follow-up documentation</li><li>Proactively resolve scheduling challenges and ensure timely service delivery</li><li>Provide professional, friendly customer support and updates</li></ul><p>Why Candidates Love Roles Like This</p><ul><li>Every day brings new challenges and opportunities to problem-solve</li><li>You play a key role in keeping operations running smoothly</li><li>Highly collaborative team environment</li><li>Opportunity to gain valuable experience in transportation and operations coordination</li></ul><p>If you enjoy being the person who keeps everything moving and makes the day run smoothly, we’d love to connect with you.</p>
<p>Robert Half is partnering with a growing transportation services company in Poway, CA, to identify a motivated and detail-oriented <strong>Dispatcher</strong>. This is an exciting contract-to-hire opportunity for a hardworking, go-getter who thrives in a fast-paced environment and takes pride in keeping operations running smoothly.</p><p><br></p><p>This role plays a critical part in coordinating crews, drivers, and equipment to ensure efficient residential and commercial service delivery. The ideal candidate is highly organized, proactive, and ready to step up during peak seasons. Overtime (10–20 hours per week) will be required during the busy summer months.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Schedule and dispatch crews, drivers, and equipment based on daily job assignments</li><li>Coordinate residential and commercial operations to ensure timely and efficient service</li><li>Monitor job progress throughout the day and proactively address delays or service challenges</li><li>Communicate real-time updates, route changes, and special instructions to field personnel</li><li>Confirm schedules and logistics with customers and team members for upcoming jobs</li><li>Maintain accurate records of job orders, time logs, mileage tracking, and service documentation</li><li>Collaborate closely with sales, warehouse, and operations teams to streamline service delivery</li><li>Support operational reporting and ensure documentation is complete and compliant</li></ul>
<p>Our company is seeking a reliable, detail-oriented Dispatcher to join our team. The Dispatcher will play a critical role in coordinating schedules, managing communications, and ensuring efficient operations across our organization. This is an excellent opportunity if you are looking to get your foot in the door of a great company. Your will Monday and Friday onsite.</p><p><br></p><p>Responsibilities:</p><ul><li>Receive and respond to requests for service via phone, email, or internal systems</li><li>Filing and processing orders.</li><li>Communicate with field staff and clients to ensure timely and accurate service delivery</li><li>Maintain detailed logs of calls, customer information, and dispatch activities</li><li>Resolve routine issues and escalate complex matters as needed</li><li>Provide exceptional customer service in a fast-paced environment</li></ul>
<p>Join our team as a Dispatcher and play a key role in ensuring efficient coordination and communication across our operations. This position requires a detail-oriented and organized individual who can thrive in a fast-paced environment while managing multiple priorities.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Receive and prioritize service requests, dispatching personnel and resources accordingly.</li><li>Maintain clear, timely, and professional communication with field staff, clients, and other stakeholders.</li><li>Monitor the status of ongoing assignments to ensure timely completion and address any issues as they arise.</li><li>Document all dispatch activities accurately in the system.</li><li>Assist with scheduling, route planning, and resource allocation to optimize workflow.</li><li>Provide updates and support to teams in the field as needed.</li></ul><p><br></p>
<p>A reputable <strong>field services/utilities</strong> provider in <strong>Escondido</strong> is adding a detail‑accurate <strong>Dispatcher</strong> to coordinate <strong>technician schedules</strong>, manage urgent work orders, and ensure SLA compliance. Ideal for someone who enjoys puzzle‑solving: right tech, right part, right time.</p><p><strong>What You’ll Do</strong></p><ul><li>Schedule and dispatch technicians based on skillset, certifications, inventory, and territory.</li><li>Prioritize emergency orders, safety calls, and warranty work while protecting SLAs.</li><li>Confirm parts availability, coordinate pickups, and minimize windshield time.</li><li>Communicate ETAs and scope with customers; capture accurate notes and outcomes.</li><li>Update work orders, closeouts, and billing flags in the system; ensure signatures/PODs.</li><li>Partner with Operations and Inventory on returns, re‑visits, and quality checks.</li><li>Track technician productivity and escalate recurring issues with recommendations.</li></ul>
<p><strong>Job Summary</strong></p><p>The Dispatcher plays a critical role in coordinating efficient and safe transportation operations. This position serves as the central communication hub between drivers, customers, and internal teams, ensuring on-time deliveries/pickups, quick resolution of issues, and optimal routing. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and maintains calm, professional communication under pressure.</p><p><strong>Key Responsibilities</strong></p><ul><li>Receive, prioritize, and assign service requests, delivery orders, or transportation jobs to drivers in real-time</li><li>Monitor driver locations, vehicle status, and route progress using GPS and fleet-management software</li><li>Communicate clearly and frequently with drivers via phone, radio, and messaging apps regarding route changes, traffic conditions, delays, or customer requirements</li><li>Proactively resolve issues such as vehicle breakdowns, traffic delays, customer complaints, or schedule conflicts</li><li>Optimize routes and loads to improve efficiency, reduce costs, and meet delivery windows</li><li>Maintain accurate records of driver logs, delivery statuses, proof of delivery, and incident reports</li><li>Coordinate with customers to confirm appointments, provide ETA updates, and handle special instructions</li><li>Ensure compliance with DOT regulations, hours-of-service rules, safety protocols, and company policies</li><li>Assist with emergency response and after-hours/on-call coverage as needed</li><li>Prepare daily, weekly, and monthly reports on performance metrics (on-time percentage, miles driven, etc.)</li></ul><p><br></p>
<p><strong>Position Overview:</strong></p><p>Our company is seeking a detail-oriented Dispatcher to coordinate daily operations and ensure exceptional customer service. This role is ideal for candidates who thrive in a fast-paced administrative environment and enjoy problem-solving.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Schedule and dispatch vehicles, drivers, or service personnel according to workload and company procedures</li><li>Monitor communications and update logs accurately</li><li>Respond to incoming calls and requests, providing prompt solutions</li><li>Communicate detailed instructions and updates to staff</li><li>Resolve scheduling conflicts and escalate urgent situations as needed</li><li>Deliver exceptional customer service by phone and email</li><li>Collaborate with internal departments to maintain workflow efficiency</li></ul><p><br></p>