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177 results for Help Desk Analyst jobs

Help Desk/Desktop Support Tech
  • Gainesville, FL
  • remote
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville &amp; Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated technical issues involving Windows 10 and Windows 11 systems, Microsoft 365 applications, Entra ID, and Active Directory administration.</p><p>• Investigate and correct connectivity and infrastructure problems across LAN and WAN environments, including routers, switches, VLANs, and firewall-related issues.</p><p>• Support virtual server platforms by assisting with administration and troubleshooting activities in VMware and Hyper-V environments.</p><p>• Provide operational support for backup and recovery processes, including work with Veeam-based solutions when used by clients.</p><p>• Serve as a higher-level resource for Tier 1 support staff by guiding troubleshooting efforts and helping identify root causes for recurring problems.</p><p>• Manage support requests through a ticketing platform such as ConnectWise, maintaining accurate notes, status updates, and timely resolution of assigned work.</p><p>• Deliver technical assistance across multiple customer environments, adjusting quickly to different configurations, priorities, and support expectations.</p><p>• Create and update technical documentation, knowledge articles, and process guides to improve consistency and efficiency within the support team.</p><p>• Contribute to project-based work such as upgrades, migrations, and new client environment setup as needed.</p><p>• Communicate clearly with end users and stakeholders to provide progress updates, explain solutions, and maintain a positive support experience.</p>
  • 2026-04-20T00:00:00Z
Help Desk/Desktop Support Tech
  • Gainesville, FL
  • remote
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville &amp; Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across different organizations.</p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated technical issues involving Windows 10 and Windows 11, Microsoft 365, Entra ID, and Active Directory, including user access, permissions, and policy-related concerns.</p><p>• Diagnose and address LAN and WAN connectivity problems by working with routing, switching, firewall, and VLAN configurations across client networks.</p><p>• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.</p><p>• Contribute to backup and recovery operations, including support for data protection tools such as Veeam when used in client environments.</p><p>• Serve as a higher-level resource for frontline support staff by guiding issue resolution, identifying root causes, and determining when senior engineering involvement is needed.</p><p>• Manage service requests and incidents within a ticketing platform, keeping records accurate, status updates timely, and resolutions well documented.</p><p>• Provide technical support across multiple customer environments, adjusting quickly to different systems, workflows, and operational needs.</p><p>• Create and update knowledge base materials, support procedures, and troubleshooting documentation to improve consistency and team efficiency.</p><p>• Participate in technical initiatives such as upgrades, migrations, and onboarding activities for new client environments.</p><p>• Communicate clearly with users and stakeholders to set expectations, provide progress updates, and deliver a thorough support experience.</p>
  • 2026-04-20T00:00:00Z
Help Desk Level II
  • Manchester, CT
  • onsite
  • Temporary / Contract
  • 19.7885 - 22.913 USD / Hourly
  • <p><strong>Help Desk Technician – Level 2</strong></p><p><strong>Location:</strong> Manchester, CT</p><p><br></p><p>A Robert Half client is seeking a Help Desk Level 2 Technician to provide day-to-day technical support to end users.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Troubleshoot and resolve Level 2 desktop, hardware, and software issues</li><li>Support Windows environments, Microsoft 365, and Active Directory</li><li>Escalate complex issues as needed and document work in a ticketing system</li></ul><p><br></p><p><br></p>
  • 2026-05-01T00:00:00Z
Technical Support Analyst
  • Anoka, MN
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • <p>I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. </p><p><br></p><p><br></p><ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul><p><br></p>
  • 2026-05-01T00:00:00Z
Help Desk Support, Tier II
  • Austin, TX
  • onsite
  • Temporary / Contract
  • 23.75 - 30 USD / Hourly
  • <p><strong>Help Desk Support, Tier II</strong></p><p>On-site | Austin, TX | Contract</p><p><br></p><p>We are looking to hire a Tier II Help Desk Support professional to deliver advanced technical assistance for employees across Austin, Texas. This contract position is ideal for someone who can take ownership of escalated support issues, resolve complex endpoint and access-related problems, and maintain a high standard of service in a manufacturing environment. The role combines hands-on troubleshooting with strong communication, documentation, and collaboration across technical teams. You will help keep daily operations running smoothly by improving issue resolution, supporting end users, and contributing to a reliable IT support experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Act as the next level of support for issues that require deeper technical investigation beyond the initial service desk response.</p><p>• Diagnose and resolve problems involving desktops, laptops, operating systems, business applications, network connectivity, and user access.</p><p>• Handle incidents and service requests according to established response targets while balancing urgency, impact, and user needs.</p><p>• Work closely with engineering teams, senior support resources, and external vendors to drive complex issues through to resolution.</p><p>• Configure, deploy, and maintain endpoint devices across Windows, macOS, and mobile environments, including remediation of device-related issues.</p><p>• Support core workplace technologies such as Microsoft 365, identity platforms including Azure AD and Entra ID, and collaboration tools used across the business.</p><p>• Create and maintain clear support documentation, including ticket updates, solution records, and knowledge articles for recurring issues.</p><p>• Identify patterns in support demand and recommend practical improvements, process refinements, or automation opportunities to strengthen service delivery.</p><p>• Assist with user onboarding and offboarding activities, including account access setup, permissions changes, and device preparation.</p><p>• Provide day-to-day guidance to entry-level support staff and promote adherence to IT security standards, service procedures, and documentation practices.</p>
  • 2026-05-01T00:00:00Z
IT Support Analyst
  • Jacksonville, FL
  • onsite
  • Temporary to Hire
  • 23.75 - 27.5 USD / Hourly
  • <p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
  • 2026-04-03T00:00:00Z
IT Support Analyst
  • Irvine, CA
  • onsite
  • Temporary / Contract
  • 30 - 32 USD / Hourly
  • <p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking a skilled and customer-focused IT Support Analyst to provide Tier 21/2 technical support in a dynamic, environment. This role is responsible for resolving escalated service desk issues, supporting end users across multiple platforms, and maintaining secure and efficient IT operations.. This role is 100% onsite.</p><p><br></p><p>Top Skills:</p><ul><li>2-3 Years of experience</li><li>M365, SaaS, AD</li><li>Windows/Mac OS Exp. (Blended Environment)</li><li>Troubleshooting printers issues, wi-fi, basic network connectivity</li><li>L1/L2 Ticketing issues</li></ul><p><br></p>
  • 2026-04-24T00:00:00Z
IT Support/Entry-Level Help Desk
  • Boulder, CO
  • onsite
  • Temporary / Contract
  • 28.5 - 33 USD / Hourly
  • We are looking for an entry-level IT support specialist to join a team and assist with daily hardware and help desk operations. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable handling a high volume of support activity while preparing equipment for end users. The role focuses on device setup, inventory coordination, ticket management, and general technical assistance in a corporate environment.<br><br>Responsibilities:<br>• Prepare laptops and other hardware for user deployment by completing setup, configuration, and staging tasks accurately.<br>• Track incoming, outgoing, and retired equipment to maintain organized and up-to-date inventory records.<br>• Provide first-level help desk support by responding to user issues and working through assigned service tickets.<br>• Manage a steady workload of open requests while prioritizing tasks and maintaining consistent follow-through.<br>• Support hardware lifecycle activities, including deployment readiness and proper retirement or disposal of outdated devices.<br>• Assist with basic troubleshooting for end-user technology issues related to hardware, configurations, and workplace connectivity.<br>• Follow established instructions and documentation carefully to reduce errors and ensure reliable support delivery.
  • 2026-05-01T00:00:00Z
Service Support Analyst
  • Nashville, TN
  • onsite
  • Permanent / Full Time
  • 70000 - 80000 USD / Yearly
  • <p>Our client is seeking a Service Support Analyst to join their team. The analyst is responsible for managing the intake, assessment, and resolution of technology-related incidents and service requests from internal users across our client’s organization. Acting as a primary point of contact, the analyst provides direct end-user support while ensuring requests are logged, prioritized, and resolved in alignment with established service management processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong>Task Execution and End-User Support</strong></p><ul><li>Respond to incidents and service requests via phone, email, chat, and self-service portals</li><li>Log, categorize, prioritize, and resolve tickets within the ITSM platform</li><li>Troubleshoot desktop, application, and connectivity issues</li><li>Communicate clearly with users and provide status updates</li></ul><p><strong>Endpoint &amp; Desktop Support</strong></p><ul><li>Support Windows laptops, desktops, and AVD</li><li>Assist with device provisioning, refresh, and decommissioning</li><li>Troubleshoot hardware, software, and configuration issues</li><li>Support devices managed through centralized endpoint management platforms</li></ul><p><strong>Identity, Access &amp; Administration</strong></p><ul><li>Perform Entra ID and Active Directory administration tasks</li><li>Support onboarding and offboarding processes</li><li>Manage group-based access and permissions</li><li>Troubleshoot authentication and access issues</li></ul><p><strong>Endpoint Management &amp; Security Support</strong></p><ul><li>Support device compliance with security baselines</li><li>Assist with patching and endpoint protection troubleshooting</li><li>Identify and escalate potential security incidents</li></ul><p><strong>Documentation &amp; Continuous Improvement</strong></p><ul><li>Document all support actions and resolutions</li><li>Maintain and contribute to knowledge base articles</li><li>Identify recurring issues and recommend improvements</li></ul><p><strong>Operating Standards &amp; Expectations</strong></p><ul><li>Operate within an ITIL-aligned service management framework</li><li>Adhere to security, compliance, and data protection policies</li><li>Meet defined service performance and documentation standards</li></ul>
  • 2026-04-20T00:00:00Z
Information Systems Analyst
  • Delray Beach, FL
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>The Information Systems Analyst plays a critical role in supporting and modernizing internal systems, with a strong emphasis on <strong>SQL development, data optimization, and system integration</strong>. This role works closely with business and executive stakeholders to enhance internal portals, streamline data workflows, and support technology modernization initiatives in a fast‑changing environment.</p><p>The ideal candidate has deep hands‑on SQL experience, strong analytical skills, and the ability to communicate clearly with non‑technical stakeholders.</p><p>Key Responsibilities</p><ul><li>Design, write, optimize, and maintain complex SQL queries, views, stored procedures, and data models</li><li>Analyze and clean existing SQL code to improve performance, reliability, and data integrity</li><li>Support and enhance internal systems and portals through data analysis and backend improvements</li><li>Develop and integrate APIs to support system interoperability and data exchange</li><li>Collaborate with application and web development teams on backend functionality</li><li>Support PHP‑based applications, including Laravel frameworks</li><li>Work with relational databases such as MySQL and PostgreSQL</li><li>Gather requirements from business and executive stakeholders and translate them into technical solutions</li><li>Document system logic, data flows, and technical processes</li><li>Operate effectively in a dynamic, evolving environment with shifting priorities</li></ul><p><br></p>
  • 2026-04-30T00:00:00Z
Information Systems Analyst
  • Coconut Creek, FL
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • <p>This role is responsible for optimizing an existing customer‑facing portal with a strong emphasis on SQL performance, backend development, and API integrations. The developer will work hands‑on with databases and application logic, supporting enhancements, improvements, and ongoing maintenance in a fast‑paced, stakeholder‑driven environment.</p><p><strong>Project Description / Job Duties</strong></p><ul><li>Optimize and enhance an existing web portal to improve performance, reliability, and usability</li><li>Analyze, refactor, and clean complex SQL queries to improve database efficiency and data integrity</li><li>Develop, integrate, and maintain APIs to support application functionality and data exchange</li><li>Perform hands‑on PHP and Laravel development to support backend services and business logic</li><li>Collaborate with front‑end and back‑end components to ensure seamless system integration</li><li>Support ongoing enhancements, bug fixes, and performance tuning across the application stack</li><li>Work closely with business and technical stakeholders to understand requirements and deliver solutions</li><li>Adapt quickly to changing priorities and evolving project needs</li></ul><p><br></p>
  • 2026-04-10T00:00:00Z
Technical Product Support Analyst
  • Clearwater, FL
  • onsite
  • Temporary to Hire
  • 21 - 23 USD / Hourly
  • <p>Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. </p><p><br></p><p>We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.</p><p>• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.</p><p>• Maintain professionalism and de-escalate situations to ensure positive customer experiences.</p><p>• Collaborate with team members to streamline communication and enhance problem-solving efforts.</p><p>• Create and manage detailed documentation to support technical processes and training initiatives.</p><p>• Stay updated on emerging technologies and improve technical skills continuously.</p><p>• Perform repairs and maintenance on mechanical equipment as required.</p><p>• Uphold teamwork and a positive attitude in all aspects of the role.</p><p>• Ensure reliability and consistency in managing customer support tasks.</p>
  • 2026-04-14T00:00:00Z
Data Reporting Analyst
  • Robbinsville, NJ
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • <p><strong>Data Reporting Analyst</strong></p><p>We are seeking a Data Reporting Analyst to support business reporting and data visualization initiatives. This role will focus on building and maintaining dashboards that provide insight into operational performance, SLAs, and KPIs. The position is an ongoing contract with potential for conversion and follows a hybrid work schedule.</p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, and maintain Power BI dashboards to support business and IT reporting needs</li><li>Analyze and interpret data to track SLAs, KPIs, and operational performance</li><li>Partner closely with the IT Director to review trends, metrics, and reporting requirements</li><li>Ensure data accuracy, consistency, and usability across reports and dashboards</li><li>Support ongoing reporting enhancements and ad-hoc data analysis requests</li></ul><p><br></p>
  • 2026-04-20T00:00:00Z
Senior Desktop Support
  • Woodbury, MN
  • onsite
  • Temporary to Hire
  • 33.25 - 42 USD / Hourly
  • <p>We are seeking a Senior Desktop Support Technician to provide comprehensive end-user support across multiple locations. This role combines hands-on technical support with remote troubleshooting to ensure reliable, efficient technology operations. The ideal candidate is customer-focused, technically versatile, and capable of supporting a wide range of IT systems and infrastructure.</p><p><br></p><ul><li>Install, configure, and maintain desktop and laptop systems, including hardware and software deployments</li><li>Manage and prioritize IT incident queues, resolving Level I, II, and III technical issues across a variety of environments</li><li>Provide on-site and remote support for end users, troubleshooting issues related to operating systems, applications, and connectivity</li><li>Administer and support Microsoft Intune, including device enrollment, application deployment, patching, compliance policies, and endpoint security</li><li>Maintain and support Active Directory environments, including user accounts, group policies, access controls, and authentication processes</li><li>Ensure secure and efficient management of network resources such as shared drives, printers, and permissions</li><li>Develop and maintain technical documentation and knowledge base articles for both IT staff and end users</li><li>Participate in system upgrades, migrations, and infrastructure improvement projects</li><li>Perform other duties as assigned</li></ul>
  • 2026-04-23T00:00:00Z
Application Support Analyst
  • Saint Petersburg, FL
  • onsite
  • Permanent / Full Time
  • 50000 - 70000 USD / Yearly
  • <p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
  • 2026-04-21T00:00:00Z
Technical Support Analyst III
  • Richmond, VA
  • onsite
  • Temporary / Contract
  • 30 - 30 USD / Hourly
  • <p><strong>About the Role</strong></p><p>We are seeking a <strong>Technical Support Analyst III (EHR Security Analyst),</strong> this role plays a critical part in securing and supporting an enterprise-level Electronic Health Record (EHR) system.</p><p>You will be responsible for managing user access, enforcing security policies, and supporting end users while ensuring compliance with healthcare regulations such as HIPAA.</p><p><strong>Key Responsibilities</strong></p><ul><li>Define, manage, and maintain <strong>EHR security roles, access controls, and user permissions</strong></li><li>Map and maintain position definitions, including <strong>Millennium Position Preferences and OHPAC security groups</strong></li><li>Provide <strong>Tier 1 support</strong> to EHR end users for access and security-related issues</li><li>Collaborate with IT, Security Officers, and compliance teams to <strong>develop and enforce security policies</strong></li><li>Monitor user access and activity to ensure appropriate system usage</li><li>Conduct <strong>internal audits</strong> and identify potential risks or vulnerabilities</li><li>Assist in <strong>user provisioning and deprovisioning processes</strong></li><li>Investigate and respond to <strong>security incidents</strong>, ensuring proper documentation and resolution</li><li>Support system upgrades, patches, and maintenance activities (Cerner/OHPAC)</li><li>Participate in audits (internal and external) and ensure compliance readiness</li><li>Stay current on <strong>emerging threats, regulatory updates, and security best practices</strong></li><li>Recommend improvements to strengthen the overall EHR security environment</li></ul>
  • 2026-05-01T00:00:00Z
Security Analyst
  • Fort Lauderdale, FL
  • onsite
  • Temporary / Contract
  • 30 - 38 USD / Hourly
  • <p>We are seeking a skilled <strong>Security Analyst</strong> with <strong>Security Operations Center (SOC)</strong> experience to support and strengthen our client’s cybersecurity operations. This role is ideal for a hands-on professional with experience monitoring, detecting, investigating and responding to security threats across enterprise environments.</p><p>The Security Analyst will play a key role in protecting systems and data by leveraging <strong>Microsoft Sentinel</strong>, <strong>SIEM platforms</strong>, <strong>vulnerability management tools</strong>, and <strong>network monitoring solutions</strong>.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor security events and alerts through <strong>Microsoft Sentinel</strong> and other <strong>SIEM tools</strong></li><li>Investigate and respond to security incidents, suspicious activity and potential threats</li><li>Perform triage, analysis and escalation of security events within a <strong>SOC environment</strong></li><li>Conduct <strong>vulnerability assessments</strong> and support remediation efforts across systems, applications and networks</li><li>Analyze logs, traffic and endpoint data to identify indicators of compromise</li><li>Support <strong>network monitoring</strong> efforts to detect unauthorized access, anomalies and malicious behavior</li><li>Collaborate with IT and infrastructure teams to strengthen security controls and incident response processes</li><li>Assist with threat detection use cases, alert tuning and continuous improvement of SOC procedures</li><li>Document incidents, findings, response actions and recommendations</li></ul><p><br></p>
  • 2026-04-21T00:00:00Z
Security Analyst
  • Swepsonville, NC
  • onsite
  • Temporary / Contract
  • 60 - 66 USD / Hourly
  • <p>We are looking for a dedicated Security Analyst II to join our team in either North Carolina, South Carolina, Indiana or Georgia! In this role, you will focus on enhancing network security and protecting critical infrastructure. This is a long-term contract position requiring on-site presence four days a week, with one remote workday if desired.</p><p><br></p><p>Responsibilities:</p><p>• Configure, manage, and optimize Palo Alto Next Generation Firewalls, including policies, threat prevention profiles, and GlobalProtect software.</p><p>• Administer and troubleshoot Cisco Firepower devices, including ACLs, VPNs, and security rules.</p><p>• Review and refine firewall rules regularly to ensure optimal performance and mitigate risks.</p><p>• Monitor and analyze network security alerts, anomalies, and logs using tools such as Panorama and packet capture utilities.</p><p>• Investigate and resolve network-based security incidents, working with incident response teams as needed.</p><p>• Support secure network connectivity across data centers, branch sites, and cloud environments.</p><p>• Troubleshoot layer 2/3 networking issues affecting security appliances and connectivity.</p><p>• Assist in deploying secure architectures for new network builds and cloud integrations.</p><p>• Maintain detailed documentation of firewall configurations, network diagrams, and operational procedures.</p><p>• Contribute to compliance activities and enforce security standards aligned with industry best practices.</p>
  • 2026-05-01T00:00:00Z
System Analyst
  • Smyrna, GA
  • onsite
  • Permanent / Full Time
  • 50000 - 60000 USD / Yearly
  • We are partnering with a growing organization in the Cumberland area to permanent an IT Systems Analyst to support a dynamic, high-volume help desk environment. This is a great opportunity for someone who is a self-starter, thrives in fast-paced settings, and enjoys hands-on troubleshooting across a diverse technical landscape. You’ll join a collaborative IT support team (15+ members across the U.S.) supporting ~550 users across both Windows and Mac environments, with exposure to modern tools including Microsoft 365 and Copilot. This role also offers involvement in exciting initiatives like onboarding new hires and supporting an Exchange to Microsoft 365 migration. What You’ll Do Provide Tier 1 support for hardware, software, and mobile devices (PC, Mac, iPhone, iPad) Troubleshoot issues across operating systems, applications, networks, and peripherals Manage and resolve high-volume support tickets via phone, email, and ticketing systems Set up new hires, including account creation (Active Directory) and equipment provisioning Support onboarding and offboarding processes, including user access and device management Assist with software installations, updates, and system maintenance Maintain IT inventory and track hardware assets Deliver basic IT training and create user documentation (FAQs, guides, etc.) Support Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.) Leverage Microsoft Copilot to improve productivity and streamline support workflows Escalate complex issues to senior engineers as needed Contribute to process improvements and help enhance overall IT service delivery
  • 2026-04-08T00:00:00Z
Reporting Analyst
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 100000 - 115000 USD / Yearly
  • <p><em>The salary range for this position is $100,000 - $115,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><br></p><p>The Portfolio Data &amp; Analytics team is responsible for ongoing portfolio company performance monitoring and analysis, FP&amp;A and complex financial modeling, valuing the investment positions in each of the firm’s portfolio companies, and content creation and analysis supporting investor relations. The Reporting Assurance Analyst will play a critical role in ensuring the accuracy and integrity of all external investor communications, including LP emails, press releases, and quarterly investor presentations. This process entails building out supporting documentation that is easily traceable and orderly. While the primary focus will be on compliance and documentation for investor communications, the role will also support the broader functions of the Portfolio Data &amp; Analytics team. </p><p><br></p><p><strong>Key Responsibilities: </strong></p><p>•      Help prepare various presentations and supporting analyses for the firm’s most critical investor meetings, including the annual meeting, semi-annual advisory board meetings and investor conference calls</p><p>•      Ensure all external communications are accurate and compliant with regulatory standards</p><p>•      Develop and maintain detailed supporting documentation and tie-out work for investor communications</p><p>•      Collaborate with investment teams and senior leadership to verify data and content accuracy</p><p>•      Assist the Investor Relations team with fundraising and diligence requests from LPs and prospective LPs</p><p>•      Support the broader Portfolio Data &amp; Analytics team ensure accuracy on various quarterly and ad hoc outputs</p><p><em>Other responsibilities and opportunities: </em></p><p>•      Continually evaluate possible new technology solutions and propose process revisions to assist in data aggregation as the firm continues to expand portfolio investments in both number and complexity</p>
  • 2026-04-30T00:00:00Z
Systems Analyst
  • Columbus, OH
  • onsite
  • Temporary / Contract
  • 42.75 - 57.5 USD / Hourly
  • We are looking for a skilled Systems Analyst to join our team in Columbus, Ohio. This is a contract position offering an exciting opportunity to contribute to the integration of electronic data exchanges and interface systems. The role involves collaborating with multiple vendors, analyzing data structures, and ensuring seamless testing and implementation of system interfaces.<br><br>Responsibilities:<br>• Coordinate with business and technical teams to understand requirements and design elements for module and system integration.<br>• Analyze data structures and provide expert guidance on data mapping and system configurations.<br>• Review and oversee coding and configurations developed for managing data exchanges between various modules and trading partners.<br>• Develop and execute comprehensive test plans, test cases, and test data for validating software changes.<br>• Facilitate interface testing, trading partner testing, and end-to-end testing across multiple systems and vendors.<br>• Lead defect triage sessions, ensuring efficient tracking and resolution of issues across teams.<br>• Monitor project schedules, track testing execution progress, and communicate risks or issues promptly.<br>• Prepare and deliver detailed test results, metrics, and summary reports to leadership.<br>• Act as a liaison between vendors, business users, and module teams to troubleshoot and resolve escalated issues.<br>• Maintain high standards of professionalism, integrity, and accountability in all tasks.
  • 2026-04-08T00:00:00Z
Systems Analyst
  • Jacksonville, FL
  • onsite
  • Temporary to Hire
  • 39.5865 - 45.837 USD / Hourly
  • We are looking for a Systems Analyst to join a contract opportunity with permanent potential in Jacksonville, Florida. This role supports business-critical systems with an emphasis on data analysis, automation, and warehouse operations, while partnering with both technical and operational teams to improve performance and reporting. The ideal candidate brings strong experience in SQL, Python scripting, and warehouse management platforms, along with the ability to turn business needs into practical system solutions.<br><br>Responsibilities:<br>• Evaluate operational workflows and gather business needs to define effective system-based solutions.<br>• Create and maintain SQL queries, stored procedures, and reporting outputs that support daily operations and decision-making.<br>• Develop Python-based tools and scripts to automate recurring processes, transform data, and support integrations.<br>• Administer and improve warehouse management system functionality to strengthen inventory control, order fulfillment, and logistics performance.<br>• Collaborate with IT, supply chain, and business stakeholders to uncover process gaps and recommend system enhancements.<br>• Investigate application and data issues, perform root cause analysis, and implement sustainable fixes.<br>• Produce clear documentation for system behavior, technical configurations, workflows, and support procedures.<br>• Assist with testing, validation, and rollout activities for system updates, enhancements, and integrated solutions.
  • 2026-04-22T00:00:00Z
Systems Analyst
  • Stowe, VT
  • onsite
  • Permanent / Full Time
  • 60000 - 90000 USD / Yearly
  • <p><strong>Systems Analyst</strong></p><p>Seeking a Business Systems Analyst to support business and clinical systems within an IT team. This role partners with end users to resolve issues, gather requirements, optimize system usage, and deliver reporting and data insights across enterprise and EMR platforms.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support and optimize business and clinical systems, including EMR applications</li><li>Gather requirements and define technology solutions</li><li>Provide end‑user support, training, and ad hoc reporting</li><li>Design and maintain reports and data analytics to support workflows</li><li>Collaborate with vendors and internal teams on system improvements</li><li>Participate in IT projects, process improvement, and daily operations</li></ul><p><br></p><p><br></p>
  • 2026-04-14T00:00:00Z
Cyber Security Analyst
  • Albuquerque, NM
  • onsite
  • Temporary to Hire
  • 0 - 0 USD / Yearly
  • <p>Robert Half is seeking a Cybersecurity Analyst </p><p><br></p><p>The Cybersecurity Analyst applies working knowledge of cybersecurity concepts, tools, and processes to support threat detection, investigation, and response activities. This role operates with moderate independence on standard tasks, contributes to continuous improvement of security operations, and escalates complex or high-risk issues appropriately. The Analyst understands how cybersecurity activities protect member data and trust, and applies a consistent service mindset in all interactions.</p><p>________________________________________</p><p>Key Responsibilities</p><p>• Monitors, analyzes, and triages security alerts and events from tools such as SIEM, EDR/XDR, email security, and identity platforms, following documented procedures.</p><p>• Conducts initial investigations of security incidents, including log review, basic root cause analysis, and evidence collection, escalating when needed.</p><p>• Supports incident response activities by executing assigned response actions and documenting findings, timelines, and outcomes.</p><p>• Performs routine vulnerability scanning, validation, and remediation tracking, identifying trends or recurring issues for escalation.</p><p>• Assists with access reviews, privileged access monitoring, and IAM-related investigations following policy and approval workflows.</p><p>• Contributes to maintaining and improving standard operating procedures, playbooks, and technical documentation.</p><p>• Participates in threat intelligence review and applies indicators of compromise (IOCs) to detection tools under guidance.</p><p>• Supports security awareness activities, including phishing analysis, reporting metrics, and follow-up actions.</p><p>• Uses dashboards and reports to identify patterns or trends in alerts, vulnerabilities, or user behavior, asking questions to build analytical confidence.</p><p>• Collaborates with IT, cloud, and business teams to support secure configurations and remediation efforts.</p><p>• Provides guidance to Level 1 analysts during routine investigations and shares lessons learned with the team.</p><p>• Supports assigned project tasks or portions of larger initiatives, tracking progress and communicating status or risks.</p><p>• Participates in tabletop exercises, audits, and compliance activities related to NIST, CIS Controls, and regulatory expectations.</p><p>• Performs other related duties as assigned.</p><p><br></p>
  • 2026-05-01T00:00:00Z
Entry Level Analyst
  • San Ramon, CA
  • onsite
  • Temporary / Contract
  • 24.5 - 28.5 USD / Hourly
  • <p>Are you a detail-oriented professional with a passion for working with large data sets? Our team is seeking an Entry-Level Analyst for a temporary-to-hire opportunity, supporting accounts receivable, reconciliation, and billing functions. Recent graduates with internship experience welcome!</p><p><br></p><p>Ready to get started? Please submit your application and resume for immediate consideration.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>·      Analyze and maintain large data sets using Advanced Excel functions, including pivot tables, VLOOKUP, and complex formulas.</p><p>·      Assist with accounts receivable (AR) processes: invoice generation, monitoring payment status, and resolving discrepancies.</p><p>·      Perform daily, weekly, and monthly reconciliations of financial transactions and account balances.</p><p>·      Support the billing cycle by preparing and reviewing invoices, validating data accuracy, and correcting errors as needed.</p><p>·      Collaborate with internal teams to ensure timely and accurate processing of AR and billing transactions.</p><p>·      Help prepare reports on AR aging, billing status, and reconciliations for management review.</p><p>·      Identify trends, variances, or issues in data and recommend solutions to improve process efficiency</p>
  • 2026-04-28T00:00:00Z
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