Add your latest resume to match with open positions.
147 results for Help Desk Analyst I jobs
- Salt Lake City, UT
- onsite
- Temporary / Contract
- 35.625 - 41.25 USD / Hourly
- We are looking for a detail-focused Data Analyst to join a long-term contract opportunity based in Salt Lake City, Utah. This role supports finance and business data operations by improving the quality, accuracy, and completeness of critical customer and vendor information. The ideal candidate brings hands-on experience with financial records, strong Excel skills, and the ability to work across teams to keep large data sets organized, validated, and ready for business use.<br><br>Responsibilities:<br>• Review, validate, and refine customer, vendor, and finance-related records to maintain accurate and reliable master data.<br>• Analyze large data sets in Excel to identify discrepancies, compare source information, and resolve data quality issues.<br>• Partner with finance, procurement, and other business teams to gather missing details and clarify record inconsistencies.<br>• Prepare structured data files and supporting documentation for system-related projects, testing activities, and ongoing governance needs.<br>• Maintain clear audit trails by documenting updates, decisions, and data handling steps throughout the project lifecycle.<br>• Support high-volume record management while meeting established timelines in a fast-paced project environment.<br>• Monitor data compliance standards and help ensure records align with internal controls and documentation requirements.<br>• Assist with project activities related to data conversion and validation as part of broader business transformation efforts.
- 2026-11-11T00:00:00Z
- Pittsburgh, PA
- remote
- Temporary / Contract
- 0 - 0 USD / Yearly
- We are looking for a Data Analyst to support fraud-focused data initiatives in Pittsburgh, Pennsylvania. This Long-term Contract position is ideal for someone who can turn complex information into clear insights that help identify suspicious activity and strengthen anti-fraud efforts. The role combines analytical problem-solving with investigative support, requiring close attention to patterns, anomalies, and data quality.<br><br>Responsibilities:<br>• Analyze large datasets to detect unusual trends, irregular transactions, and indicators of potentially fraudulent activity.<br>• Develop reports and dashboards that translate fraud-related data into actionable findings for business and risk stakeholders.<br>• Partner with investigation and compliance teams to support case reviews with accurate data analysis and documented insights.<br>• Examine data sources for consistency and reliability to ensure fraud monitoring outputs are based on high-quality information.<br>• Identify emerging patterns and recommend adjustments to analytical approaches that improve fraud detection effectiveness.<br>• Perform ad hoc analysis to answer urgent business questions related to anti-fraud controls, losses, and suspicious behavior.<br>• Maintain clear records of analytical methods, assumptions, and findings to support auditability and ongoing investigations.
- 2026-11-04T00:00:00Z
- Milwaukee, WI
- onsite
- Permanent / Full Time
- 75000 - 90000 USD / Yearly
- <p>We are looking for a Data Analyst to turn complex healthcare, financial, and operational data into meaningful insights that guide leadership decisions. This position supports organizational performance by connecting information from clinical and business systems, building practical reporting tools, and highlighting trends that matter. Based in Milwaukee, Wisconsin, the role works closely with finance, operations, and clinical stakeholders to improve visibility, planning, and overall effectiveness. <strong><em>Local candidates to the Greater Milwaukee area are encouraged to apply. </em></strong></p><p><br></p><p>Responsibilities:</p><p>• Applicants must have experience building data pipelines. </p><p>• Create and maintain dashboards, scorecards, and recurring reports that combine Epic data with financial and operational information from connected platforms.</p><p>• Work with leaders across finance, operations, and clinical teams to define measurable indicators and track performance in patient services, revenue activity, and resource use.</p><p>• Gather, clean, and evaluate large datasets to support forecasting, monthly business reviews, and long-range planning initiatives.</p><p>• Present findings in a clear, business-focused format so non-technical stakeholders can understand trends, risks, and opportunities.</p><p>• Collaborate with IT and data governance partners to uphold data accuracy, reporting consistency, and compliance with organizational standards.</p><p>• Identify patterns in clinical and administrative workflows and recommend improvements that increase efficiency and support better decision-making.</p><p>• Contribute to reporting automation and process enhancements that improve speed, reliability, and access to timely performance data.</p>
- 2026-11-04T00:00:00Z
- Nashville, TN
- onsite
- Temporary / Contract
- 38 - 45 USD / Hourly
- <p>Robert Half is seeking a Contract Data Analyst to join our client's team. As a Data Analyst, you will be responsible for collecting, processing, and analyzing data to provide actionable insights that support business decisions. This contract position offers an exciting opportunity to work with a dynamic team and help drive data-driven strategies for a respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Data Collection and Analysis:</strong> Collect, clean, and analyze data from various sources to identify trends, patterns, and insights that inform business decisions.</li><li><strong>Reporting:</strong> Create and maintain dashboards, reports, and visualizations that communicate findings to stakeholders in a clear and concise manner.</li><li><strong>Data Validation:</strong> Ensure data integrity by conducting regular audits, validation, and quality checks.</li><li><strong>Collaboration:</strong> Work closely with cross-functional teams to understand data requirements and provide insights that support strategic goals.</li><li><strong>Data Modeling:</strong> Develop and maintain data models, forecasts, and simulations to support business planning and operations.</li><li><strong>Trend Analysis:</strong> Monitor key performance indicators (KPIs) and analyze data trends to identify opportunities for improvement.</li><li><strong>Documentation:</strong> Document data processes, methodologies, and findings to ensure transparency and reproducibility of results.</li><li><strong>Ad Hoc Analysis:</strong> Provide ad hoc analysis and reporting support as needed to assist in decision-making processes.</li></ol><p><br></p>
- 2026-11-03T00:00:00Z
- New York, NY
- onsite
- Temporary / Contract
- 33 - 37 USD / Hourly
- We are looking for a Data Analyst to join a FinTech organization on a long-term contract assignment. This role focuses on transforming commercial and sales data into meaningful analysis that supports pricing decisions, revenue planning, and opportunity evaluation. The successful candidate will work closely with cross-functional partners to develop clear reporting, validate critical business data, and deliver insights that strengthen decision-making across the business.<br><br>Responsibilities:<br>• Create analytical models and decision-support templates to assess new business and converted opportunities.<br>• Evaluate deal economics by examining margins, pricing structures, and overall commercial viability.<br>• Develop effective presentation materials that summarize commercial proposals and support stakeholder discussions.<br>• Prepare internal review decks that clearly communicate deal performance, assumptions, and recommendation points.<br>• Audit and maintain Salesforce data to improve accuracy, consistency, and reporting reliability.<br>• Keep weekly tracking reports current by monitoring key metrics, updating performance data, and highlighting notable changes.<br>• Analyze sales and pricing information to uncover trends, identify opportunities, and support more competitive market decisions.
- 2026-11-11T00:00:00Z
- Gary, IN
- onsite
- Temporary to Hire
- 21.85 - 25.3 USD / Hourly
- We are looking for an IT Support Technician to provide day-to-day technical support for a manufacturing facility in Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys being the go-to onsite IT resource, helping employees stay productive while keeping local systems and devices running smoothly. The role will work closely with plant personnel and leadership to resolve technical issues, support core business technology, and promote reliable IT operations in an industrial environment.<br><br>Responsibilities:<br>• Deliver frontline technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues across the site.<br>• Support desktop and laptop computers, printers, scanners, mobile devices, and other end-user equipment to maintain daily operations.<br>• Manage and update service desk requests, ensuring issues are documented clearly and addressed in a timely manner.<br>• Troubleshoot Windows 10 and Windows 11 environments, including user accounts, device performance, and standard application problems.<br>• Provide support for Microsoft 365 tools and assist with routine administrative tasks tied to user productivity services.<br>• Help maintain local infrastructure by identifying and addressing basic network connectivity issues involving TCP/IP, DNS, DHCP, and wireless access.<br>• Keep hardware inventory records and technical documentation organized, accurate, and up to date.<br>• Partner with site leadership and other IT contacts to support stable technology operations within the manufacturing plant.
- 2026-10-30T00:00:00Z
- Irvine, CA
- onsite
- Temporary / Contract
- 66.5 - 77 USD / Hourly
- We are looking for an Epicor Support Analyst to serve as a key resource for business teams using the Epicor Kinetic environment in Irvine, California. This Long-term Contract position is ideal for someone who can connect technical system knowledge with day-to-day operational needs, especially across finance, operations, and sales. The role focuses on resolving user challenges, clarifying system capabilities, and turning business requests into practical ERP enhancements. You will also contribute to reporting support, integration improvements, and ongoing platform optimization.<br><br>Responsibilities:<br>• Partner with finance, operations, and sales teams to support Epicor Kinetic processes from customer and account setup through order processing and related downstream activities.<br>• Investigate system issues, identify root causes, and provide clear guidance to users on effective use of Epicor Kinetic features and workflows.<br>• Meet with executives and business stakeholders to capture needs, clarify priorities, and translate operational goals into system-related solutions.<br>• Assist users with reporting needs by helping them access, interpret, and work with Epicor data for business decision-making.<br>• Contribute to enhancements involving the Epicor and Salesforce connection, including support for integration processes managed through Boomi.<br>• Support ERP updates and version-related activities within the Epicor Kinetic environment while helping users adapt to changes.<br>• Provide assistance with subscription billing processes and related workflow configuration or issue resolution.<br>• Communicate with both leadership and end users in a patient, attentive manner that builds trust and improves adoption.<br>• Recommend practical process or system improvements based on recurring user issues, cross-functional feedback, and business requirements.
- 2026-11-10T00:00:00Z
- Seattle, WA
- onsite
- Temporary / Contract
- 33 - 33 USD / Hourly
- <p>Hello!</p><p>I came across your profile today in our Robert Half database and wanted to see if you are currently open to new opportunities. Robert Half partners with Fortune 500 and Fortune 1000 organizations nationwide, and I am currently recruiting for an exciting opportunity with one of our premier clients.</p><p>• <strong>Position:</strong> Data Analytics Analyst (Intermediate) - Contract-to-Hire</p><p>• <strong>Location:</strong> Downtown Seattle, WA</p><p>• <strong>Schedule:</strong> 100% Onsite, Monday-Friday, 7:00 AM - 4:00 PM PST</p><p>• <strong>Interview Process:</strong> One Round Zoom Interview</p><p>• <strong>Required Education:</strong> Bachelor's Degree Required</p><p>• <strong>Work Authorization:</strong> No employer-sponsored immigration support available</p><p>• <strong>Hiring Manager:</strong> Josh Funston</p><p>Job Description</p><p>Our client is expanding a large-scale credit card marketplace initiative and is seeking a detail-oriented <strong>Data Analytics Analyst</strong> to support digital analytics, data collection, and instrumentation efforts. This role will focus on ensuring data is accurately captured, measured, and reported across digital platforms while identifying gaps in existing tracking and analytics processes.</p><p>The ideal candidate will possess strong analytical capabilities, excellent communication skills, and a foundational understanding of data analytics technologies, including Python and related tools. Recent graduates with relevant internship experience are encouraged to apply.</p><p>Key Responsibilities</p><p>• Translate business objectives into measurement specifications and data collection requirements</p><p>• Support instrumentation and tracking efforts across digital platforms</p><p>• Identify gaps in analytics, tagging, and reporting processes</p><p>• Partner with business and technology teams to ensure accurate data collection and reporting</p><p>• Validate tracking implementations and troubleshoot data quality issues</p><p>• Analyze customer and behavioral data to support business decision-making</p><p>• Assist with defining KPIs, success metrics, and performance measurements</p><p>• Document analytics requirements, standards, and processes</p><p>• Collaborate with stakeholders to improve reporting accuracy and data accessibility</p><p>• Communicate findings, risks, and recommendations to project teams and leadership</p><p>Required Qualifications</p><p>• Bachelor's Degree required</p><p>• Strong attention to detail and organizational skills</p><p>• Excellent verbal and written communication skills</p><p>• Strong understanding of data analytics concepts and methodologies</p><p>• Familiarity with Python and other analytics tools (certifications not required)</p><p>• Ability to identify trends, inconsistencies, and gaps within data sets</p><p>• Analytical mindset with strong problem-solving capabilities</p><p>• Internship, academic, or professional experience involving analytics, reporting, business intelligence, or data analysis</p>
- 2026-11-04T00:00:00Z
- Branford, CT
- onsite
- Permanent / Full Time
- 80000 - 90000 USD / Yearly
- <p>We are looking for a Business Systems Analyst to support business process improvement and data-driven decision-making in Branford, Connecticut. This role focuses on analyzing system needs, reviewing business documentation, and translating operational requirements into effective technical solutions. The ideal candidate brings hands-on experience with Oracle-based environments, strong SQL and PL/SQL capabilities, and the ability to work across teams to strengthen enterprise systems.</p>
- 2026-10-09T00:00:00Z
- Bloomington, MN
- onsite
- Permanent / Full Time
- 80000 - 100000 USD / Yearly
- <p>We are looking for a Business Systems Analyst to support business operations and strengthen the connection between functional teams and technology solutions in Bloomington, Minnesota. This role focuses on understanding business needs, improving processes, and helping resolve system-related issues that affect day-to-day performance. The ideal candidate brings a strong analytical mindset, experience with enterprise applications, and the ability to translate complex requirements into practical, effective solutions.</p><p><br></p><p>Responsibilities:</p><p>• Partner with business teams and technical stakeholders to gather needs, clarify objectives, and convert operational challenges into well-defined system requirements.</p><p>• Investigate application and process issues by reviewing incidents, identifying patterns, and helping drive timely resolution of production support concerns.</p><p>• Facilitate root cause analysis efforts and contribute to problem resolution and controlled change activities related to enterprise systems.</p><p>• Create clear documentation such as process maps, workflow diagrams, use cases, and data flow materials to support solution design and implementation.</p><p>• Assist with the planning, validation, rollout, and post-launch support of business applications across multiple functional areas.</p><p>• Identify opportunities to streamline workflows, reduce manual effort, and improve system performance through automation and emerging technologies, including AI-enabled tools.</p><p>• Evaluate proposed solutions to ensure they align with business goals, preserve data accuracy, and support compliance and operational reliability</p>
- 2026-10-16T00:00:00Z
- Los Angeles, CA
- onsite
- Permanent / Full Time
- 90000 - 105000 USD / Yearly
- <p><strong>Business Systems Analyst</strong></p><p><br></p><p><strong>Overview</strong></p><p>A growing organization is seeking an Enterprise Applications Lead to support and enhance critical business systems, integrations, and operational technologies. This role will serve as a key liaison between technical and business teams, helping ensure enterprise applications remain reliable, scalable, and aligned with evolving business needs.</p><p><br></p><p>The ideal candidate will possess experience supporting enterprise platforms, application integrations, process improvements, and technology modernization initiatives across multiple business functions.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support the administration, maintenance, and optimization of enterprise business applications</li><li>Troubleshoot system issues and coordinate resolution efforts across stakeholders</li><li>Manage user access, system configurations, workflows, and data governance processes</li><li>Support integrations between internal and external business systems</li><li>Assist with application enhancements, upgrades, testing, and deployment activities</li><li>Develop and maintain documentation, support procedures, and training materials</li><li>Monitor system performance and identify opportunities for process improvement</li><li>Partner with technical and business teams to support operational initiatives</li><li>Assist with data validation, reporting, and cross-functional business processes</li><li>Support technology projects and implementation efforts across the organization</li></ul>
- 2026-11-04T00:00:00Z
- Charlotte, NC
- remote
- Permanent / Full Time
- 0 - 0 USD / Yearly
- <ul><li>Serve as the primary liaison between fleet operations, maintenance, accounting, and IT teams to identify and deliver system improvements.</li><li>Analyze business processes and translate operational requirements into system enhancements and technical solutions.</li><li>Support, configure, and optimize fleet management applications such as TMT, TMW, Enrich, and related transportation systems.</li><li>Develop and maintain operational and executive reporting using Power BI.</li><li>Write and troubleshoot SQL queries to support reporting, data analysis, and system integrations.</li><li>Gather and document business requirements, process flows, and functional specifications.</li><li>Lead user acceptance testing (UAT) and validate system enhancements prior to production deployment.</li><li>Coordinate software upgrades, implementations, integrations, and vendor-supported initiatives.</li><li>Create and maintain dashboards, KPIs, and analytics to improve fleet utilization, maintenance performance, and operational efficiency.</li><li>Troubleshoot application issues, resolve data discrepancies, and provide end-user support and training.</li><li>Identify opportunities for process automation and workflow optimization across fleet operations.</li><li>Ensure data integrity across fleet, maintenance, and financial systems.</li></ul>
- 2026-11-02T00:00:00Z
- Cedar Rapids, IA
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for an experienced IT Vendor Management Data Analyst to support strategic vendor operations and strengthen supplier performance across the organization in Cedar Rapids, Iowa. This Long-term Contract position is ideal for a business analyst who can combine data-driven oversight with strong partnership management, helping IT leadership make informed sourcing, contract, and performance decisions. The role focuses on vendor governance, service measurement, financial accuracy, and cross-functional collaboration with procurement, legal, and senior stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Advise IT leadership on sourcing approaches and vendor accountability models that improve service delivery, cost control, and operational effectiveness.</p><p>• Manage relationships with key technology vendors, ensuring expectations are clearly defined and partnerships remain productive, responsive, and aligned with business goals.</p><p>• Collaborate with senior leaders to support negotiations involving pricing, service commitments, contractual terms, and vendor performance concerns.</p><p>• Establish and maintain service level metrics, reporting standards, and review processes to evaluate vendor results and drive corrective actions when needed.</p><p>• Analyze vendor performance information and trend data regularly, then communicate findings and improvement opportunities to internal stakeholders and external partners.</p><p>• Lead or support vendor selection activities by shaping evaluation criteria, coordinating RFP efforts, and partnering with procurement teams on decision-making processes.</p><p>• Work with legal, finance, and operational teams to move contracts from negotiation through execution while maintaining oversight of vendor obligations after signing.</p><p>• Review invoices, credits, penalties, and reconciliations for alignment with contractual terms, and assist with onboarding, payment processing, and budget-related vendor reporting.</p><p>• Identify opportunities to improve vendor outcomes year over year by influencing strategic suppliers and encouraging alignment with organizational priorities.</p>
- 2026-11-11T00:00:00Z
- Minneapolis, MN
- remote
- Temporary / Contract
- 45 - 50 USD / Hourly
- <p>We are looking for a Security Operations Analyst to support critical security initiatives. This role is ideal for someone who is detail oriented and can strengthen day-to-day security operations while contributing to organized project execution and cross-functional coordination. The position blends operational security oversight with structured planning, making it a strong fit for someone who is comfortable working across both analytical and consulting-focused responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Monitor security operations activities and help maintain consistent response processes across ongoing initiatives.</p><p>• Coordinate with internal stakeholders to track security-related tasks, priorities, and project timelines.</p><p>• Review operational workflows to identify risks, gaps, and opportunities for improved security performance.</p><p>• Support the execution of security programs by organizing deliverables, status updates, and action plans.</p><p>• Assist in documenting procedures, findings, and recommendations to promote clear communication and accountability.</p><p>• Work with teams across the business to align security efforts with project goals and operational requirements.</p><p>• Contribute to issue tracking and follow-up activities to help ensure timely resolution of security concerns.</p>
- 2026-11-04T00:00:00Z
- Ephrata, PA
- onsite
- Temporary / Contract
- 55.4135 - 64.163 USD / Hourly
- We are looking for a Systems Analyst - WMS to support warehouse technology and process optimization for a Long-term Contract position based in Ephrata, Pennsylvania. This role focuses on improving distribution operations through system configuration, workflow analysis, performance measurement, and reporting. The ideal candidate will work closely with operations, IT, and warehouse teams to strengthen efficiency, visibility, and overall execution across the facility.<br><br>Responsibilities:<br>• Configure and support the Manhattan warehouse management platform to meet operational needs and maintain reliable system performance.<br>• Review current warehouse workflows, identify inefficiencies, and design process improvements that enhance throughput, accuracy, and service quality.<br>• Establish and maintain labor benchmarks, conduct time studies, and track production measures to support workforce planning and operational performance.<br>• Build reporting tools, dashboards, and scorecards in Power BI and related applications to provide actionable insight for business stakeholders.<br>• Collaborate with cross-functional partners across operations, information technology, and warehouse teams to develop and implement practical process improvements.<br>• Manage projects related to warehouse systems, operational applications, and material handling technologies from planning through execution.<br>• Assess emerging tools and technologies that may improve warehouse effectiveness and contribute to ongoing continuous improvement efforts.
- 2026-10-27T00:00:00Z
- Sarasota, FL
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- <p>We are looking for a Product Support Specialist to join a water industry organization in Sarasota, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, guiding customers through product use, and working cross-functionally to deliver a strong service experience. In this onsite role, you will support customers after the sale, help resolve instrument-related concerns, and contribute to accurate reporting and continuous improvement efforts across the support function.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve customer issues involving instruments, including hardware, electronics, software behavior, data output, and chemistry-related performance questions.</p><p>• Lead post-implementation and post-sale training sessions to help customers use products effectively and confidently.</p><p>• Guide users to the appropriate manuals, reference materials, and support resources so they can quickly find needed information.</p><p>• Record service requests, warranty matters, product feedback, and quality-related concerns in internal systems with clear and complete details.</p><p>• Prepare quotations for repairs and follow-up service work while coordinating return authorizations and tracking products sent in for service.</p><p>• Maintain detailed case documentation that captures the reported issue, troubleshooting process, and final resolution for each interaction.</p><p>• Work with quality and internal partner teams to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.</p><p>• Analyze recurring support trends, warranty activity, and ticket volume data, then prepare reports and dashboards for management review.</p><p>• Create and refine customer-facing documentation and internal records, including product registrations, activity logs, and data cleanup efforts to improve accuracy.</p><p>• Share customer insights with sales, engineering, product management, and other stakeholders to support product enhancements and process improvements.</p>
- 2026-10-28T00:00:00Z
- Ontario, CA
- onsite
- Permanent / Full Time
- 100000 - 110000 USD / Yearly
- <p><strong>Cybersecurity Risk & Compliance Analyst</strong></p><p><br></p><p><strong>Overview</strong></p><p>An organization is seeking a Cybersecurity Risk & Compliance Analyst to support enterprise cybersecurity, risk management, compliance, and information security initiatives. This individual will partner with business and technology teams to identify risks, evaluate security controls, support audit and compliance activities, and help strengthen overall security governance across the organization.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support cybersecurity governance, risk management, compliance, and security program initiatives.</li><li>Conduct risk assessments and evaluate the effectiveness of security controls.</li><li>Assist with internal and external audit activities and remediation efforts.</li><li>Support policy development, documentation, and compliance monitoring.</li><li>Partner with business and technical stakeholders to identify, assess, and mitigate cybersecurity risks.</li><li>Contribute to vendor and third-party risk management activities.</li><li>Prepare reports, findings, and recommendations for leadership and key stakeholders.</li><li>Promote cybersecurity awareness and risk management best practices throughout the organization.</li><li>Support continuous improvement of security processes, controls, and governance programs.</li></ul>
- 2026-11-06T00:00:00Z
- Union, NJ
- onsite
- Temporary / Contract
- 21.375 - 24.75 USD / Hourly
- We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting.<br><br>Responsibilities:<br>• Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment.<br>• Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns.<br>• Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution.<br>• Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs.<br>• Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting.<br>• Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
- 2026-10-08T00:00:00Z
- Torrance, CA
- onsite
- Temporary / Contract
- 75 - 80 USD / Hourly
- We are looking for an experienced Innovation & Digital DevOps (IDDO) Business Analyst to support digital initiatives in Torrance, California. This Long-term Contract position is ideal for someone who can partner directly with stakeholders, translate business needs into well-defined solutions, and contribute across both Agile and traditional delivery models. The role requires strong communication, sound analytical judgment, and the ability to move work forward independently while supporting project and Scrum-related activities.<br><br>Responsibilities:<br>• Partner with business and technical teams to gather, analyze, and refine requirements into clear functional documentation and actionable user stories.<br>• Maintain and prioritize the backlog by shaping stories, defining acceptance criteria, and capturing important decisions throughout the project lifecycle.<br>• Facilitate meetings with stakeholders, lead discussions confidently, and produce organized documentation such as meeting summaries and business artifacts.<br>• Support Scrum ceremonies and provide light project coordination to help keep deliverables on track and aligned with business objectives.<br>• Develop test cases and supporting documentation, execute test scenarios, and monitor defect resolution through completion.<br>• Perform gap analysis to identify process improvements, clarify business needs, and recommend practical solution options.<br>• Work across Agile, waterfall, and product-oriented delivery environments while adapting documentation and communication to each framework.<br>• Use tools such as Azure DevOps, Clarity, Visio, SharePoint, or comparable platforms to manage requirements, workflows, and project artifacts.<br>• Collaborate on initiatives involving Salesforce and related financial services platforms, including work connected to loan, servicing, insurance, or captive finance operations when applicable.
- 2026-11-11T00:00:00Z
- Jasper, IN
- remote
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for a Tech Support Manager to lead hands-on technical support operations for client environments in Indiana/Kentucky. This Long-term Contract position is ideal for someone who combines strong endpoint and infrastructure knowledge with a customer-focused approach to issue resolution and service delivery. The role supports both deskside and remote needs while partnering with cross-functional teams to maintain reliable workplace technology and a high-quality user experience. (Remote position)</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day technical support activities for end users, ensuring timely resolution of hardware, operating system, and access-related issues.</p><p>• Provide deskside and remote assistance for Windows 10 devices, workplace technology, and common troubleshooting scenarios across client environments.</p><p>• Manage and support identity and access services, including Active Directory, Azure Active Directory, and Microsoft Entra ID administration.</p><p>• Oversee endpoint management practices to maintain device compliance, configuration standards, and operational readiness.</p><p>• Collaborate with service desk, engineering, security, project, and account teams to coordinate support efforts and drive issue resolution.</p><p>• Support Microsoft 365 and related collaboration platforms to help users remain productive and connected.</p><p>• Travel to client locations as needed, approximately 25% of the time, to deliver onsite support and maintain strong customer relationships.</p><p>• Monitor recurring support trends and recommend practical improvements to strengthen service quality and reduce disruptions.</p>
- 2026-10-30T00:00:00Z
- Medicine Park, OK
- onsite
- Permanent / Full Time
- 85000 - 950000 USD / Yearly
- <p>A company based in the Lawton, OK area is looking for a Manager of Field Services to lead the install, repair, and service-restoration teams across their service territory. This is a leadership opportunity for an experienced telecommunications field operations leader who can build high-performing teams, elevate service quality, and help deliver world-class broadband to rural communities. In this role, you will lead the field organization responsible for installing, maintaining, and troubleshooting telecommunications services and facilities. You will be accountable for installation and repair performance, customer experience in the field, technician development, safety, and operational efficiency. Candidates can live in the Oklahoma City or Tulsa area and be considered. </p><p><br></p><p>Responsibilities:</p><ul><li>Direct install, repair, and service-restoration operations across the service territory.</li><li>Serve as the senior field point of contact for escalations and complex service issues.</li><li>Lead field supervisors and senior technicians, including hiring, scheduling, performance management, and succession planning.</li><li>Establish and enforce standards and SOPs for installation, testing, troubleshooting, splicing, and repair of fiber-optic and copper facilities and customer-premise equipment.</li><li>Drive Service Quality and Operational Performance </li></ul>
- 2026-11-06T00:00:00Z
- Pittsburgh, PA
- onsite
- Permanent / Full Time
- 110000 - 125000 USD / Yearly
- We are looking for a Tech Support Manager to provide hands-on technical support across both information technology and operational technology environments in Pittsburgh, Pennsylvania. This role will serve as a key onsite resource, helping maintain reliable user support, network connectivity, and core infrastructure while also supporting plant automation systems. The ideal candidate brings a practical troubleshooting mindset, strong desktop and systems knowledge, and the ability to work comfortably across both office and industrial technology settings.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for end users, resolving hardware, software, and access-related issues in a timely manner.<br>• Manage support requests and service tickets while ensuring consistent follow-up and clear communication with employees and stakeholders.<br>• Maintain and troubleshoot desktop systems, laptops, and Windows 10 devices to keep daily operations running smoothly.<br>• Support network connectivity and related infrastructure components, identifying issues and coordinating fixes to reduce downtime.<br>• Administer Active Directory tasks such as user account management, permissions updates, and access support.<br>• Provide deskside support for plant personnel and office staff, addressing technical concerns directly at the point of need.<br>• Assist with operational technology systems, including automation platforms, SCADA-related environments, and other plant-facing control technologies.<br>• Partner with site leadership and technical teams to strengthen local IT and OT support capabilities as automation needs expand.
- 2026-10-20T00:00:00Z