We are looking for a dedicated Bilingual Customer Service Representative to join our team in Grand Rapids, Michigan. In this role, you will provide exceptional service to customers, ensuring their needs are met efficiently and professionally. This is a long-term contract position ideal for someone who thrives in a fast-paced environment and enjoys engaging with people daily.<br><br>Responsibilities:<br>• Respond to inbound calls, addressing customer inquiries and resolving issues promptly.<br>• Provide clear and accurate information about products and services to customers.<br>• Process and manage order entries with attention to detail and accuracy.<br>• Maintain high-quality customer interactions by ensuring professionalism and empathy.<br>• Collaborate with team members to address complex customer concerns.<br>• Handle outbound calls as necessary to follow up with customers or provide updates.<br>• Record and maintain customer information in the system for future reference.<br>• Monitor and ensure compliance with company policies during customer interactions.<br>• Work effectively in a call center environment to meet service level expectations.<br>• Identify opportunities to enhance the customer experience and recommend improvements.
We are looking for a detail-oriented Administrative and Credentialing Assistant to join our team in Grand Rapids, Michigan. This long-term contract position requires a proactive individual with attention to detail to handle credentialing processes, manage documentation, and ensure compliance with industry standards. The ideal candidate will thrive in a structured environment and bring strong analytical and communication skills to support organizational goals effectively.<br><br>Responsibilities:<br>• Review and process payor submissions to ensure accuracy and compliance.<br>• Coordinate the credentialing of physicians by verifying their qualifications and certifications against relevant databases.<br>• Maintain detailed records and documentation for membership and credentialing activities.<br>• Facilitate the signing of necessary documents to support new member onboarding.<br>• Adhere to established processes and draw analytical conclusions based on procedural guidelines.<br>• Conduct recredentialing tasks, ensuring all required certifications and program completions are verified.<br>• Cross-check information using various databanks, including the American Medical Association database.<br>• Collaborate with team members to uphold quality standards in documentation and credentialing processes.<br>• Communicate effectively in written and verbal forms to address credentialing inquiries and resolve issues.<br>• Support physician and provider credentialing with a focus on accuracy and thoroughness.
We are looking for a dedicated Patient Care Coordinator to join our team in Grand Rapids, Michigan. In this contract position, you will play a vital role in connecting residents of Permanent Supportive Housing to essential health services, benefits, and harm reduction resources. This opportunity allows you to collaborate with interdisciplinary teams to improve health outcomes and promote stable housing for individuals in need.<br><br>Responsibilities:<br>• Serve as the primary point of contact for residents, ensuring access to Medicaid benefits, primary care services, and behavioral health resources.<br>• Conduct health screenings and assessments to develop personalized care plans tailored to individual needs.<br>• Organize and lead harm reduction workshops covering topics such as overdose prevention, stress management, and safer use strategies.<br>• Provide guidance on chronic disease management and educate residents on using digital tools like telehealth portals.<br>• Collaborate with residents to establish health and wellness goals that align with their overall service plans.<br>• Partner with local hospitals, clinics, and crisis teams to ensure timely and coordinated care.<br>• Facilitate documentation collection for benefit applications, including Medicaid and disability services.<br>• Respond to health-related crises using trauma-informed practices and coordinate emergency support when needed.<br>• Track and report metrics to support program evaluation and continuous improvement.<br>• Participate in weekly team meetings to discuss case reviews and interdisciplinary planning.
We are looking for an experienced Accounts Payable Supervisor/Manager to join our team in Grand Rapids, Michigan. In this role, you will oversee the accounts payable operations, ensuring accuracy, compliance, and efficiency in financial processes. This position is ideal for someone with strong attention to detail, leadership skills, and a passion for optimizing workflows.<br><br>Responsibilities:<br>• Supervise daily operations of the accounts payable department to ensure smooth and efficient processing.<br>• Manage vendor invoice processing, employee expense reports, and payment runs with accuracy and timeliness.<br>• Maintain and enhance internal controls to ensure compliance with company policies and regulatory standards.<br>• Address and resolve invoice discrepancies and vendor inquiries with careful attention and in a timely manner.<br>• Oversee vendor setup and maintenance, including W-9 collection and 1099 reporting.<br>• Support month-end and year-end financial close activities, including reconciliations and accruals.<br>• Collaborate with other departments, such as Purchasing and Operations, to streamline processes and resolve issues.<br>• Identify and implement opportunities for process improvements and automation to enhance efficiency.<br>• Prepare and deliver accounts payable metrics and reports to management for informed decision-making.<br>• Assist with both internal and external audits, ensuring accurate documentation and compliance.
We are looking for a dedicated Billing Specialist to join our team in Grand Rapids, Michigan. This role is ideal for individuals who excel in managing high-volume invoicing, maintaining accuracy under tight deadlines, and collaborating across departments to deliver exceptional billing services. The ideal candidate will take pride in their organizational skills and commitment to ensuring seamless billing operations.<br><br>Responsibilities:<br>• Generate and process large volumes of client invoices with precision, adhering to contract terms and billing schedules.<br>• Perform detailed reconciliations of project data, hours, and expenses to ensure invoice accuracy and completeness.<br>• Collaborate with project managers, consultants, and finance teams to address discrepancies and align billing processes.<br>• Review aging reports and support collections efforts to ensure timely payments.<br>• Maintain organized and accurate records of billing activities, including coding and documentation.<br>• Apply billing adjustments, credits, and re-bills as necessary to resolve issues.<br>• Deliver excellent customer service by addressing client inquiries regarding invoices and account statements.<br>• Contribute to month-end close tasks, including preparing billing summaries and revenue reports.<br>• Identify and implement improvements to streamline billing workflows and enhance efficiency.
We are looking for a dedicated and personable Customer Service Representative to join our team in Grand Rapids, Michigan. This position involves engaging with customers to provide exceptional support and foster strong relationships within the dynamic machinery manufacturing industry. As a long-term contract role, it offers a unique opportunity to contribute to a fast-paced environment while enhancing your attention to detail.<br><br>Responsibilities:<br>• Handle incoming and outgoing business correspondence with accuracy and a focus on detail.<br>• Deliver prompt and friendly customer service to address inquiries and resolve issues efficiently.<br>• Actively support business development efforts through cross-selling and referring customers.<br>• Conduct thorough research to address complex customer concerns and ensure satisfaction.<br>• Collaborate with internal teams and external clients to maintain effective communication and relationships.<br>• Utilize Customer Relationship Management (CRM) systems to track and manage customer interactions.<br>• Apply problem-solving and analytical skills to identify solutions and improve service processes.<br>• Navigate multiple computer systems and applications to perform daily tasks effectively.<br>• Contribute to a positive and detail-oriented work environment that supports team goals.
We are looking for an Administrative Assistant to join our team in Grand Rapids, Michigan, for a Contract to permanent position within the non-profit sector. This role requires a detail-oriented individual who thrives in administrative and operational tasks, supporting program goals and ensuring compliance with regulatory requirements. The ideal candidate will contribute to the organization’s mission by providing exceptional service and maintaining efficient office operations.<br><br>Responsibilities:<br>• Provide administrative support to ensure smooth daily operations, including managing schedules and coordinating meetings.<br>• Handle inbound calls, addressing inquiries and directing them to the appropriate department.<br>• Perform data entry tasks with accuracy to maintain organized and up-to-date records.<br>• Serve as the first point of contact for visitors, managing receptionist duties with a welcoming demeanor.<br>• Assist in preparing, organizing, and distributing documents and reports as needed.<br>• Maintain compliance with organizational policies and procedures, ensuring adherence to regulatory standards.<br>• Collaborate with team members to support program initiatives and achieve targeted outcomes.<br>• Monitor and manage office supplies inventory, placing orders as necessary to maintain stock.<br>• Participate in team meetings, providing input and updates on administrative tasks.<br>• Support the collection and reporting of program data to meet organizational and funding requirements.
<p>We are looking for a skilled Administrative Assistant to join a team in Grand Rapids, Michigan. As part of a non-profit organization, this Contract to permanent position focuses on providing critical support to individuals in need of housing resources while ensuring compliance with program guidelines and regulatory requirements. This role combines administrative expertise with a commitment to helping individuals and families achieve stability and self-sufficiency.</p><p><br></p><p>Responsibilities:</p><p>• Deliver high-quality administrative support to the program supervisor and team, ensuring smooth operations and adherence to organizational policies.</p><p>• Evaluate the eligibility and service needs of individuals and families facing homelessness or housing challenges.</p><p>• Assist participants in identifying and securing housing options that align with program requirements and personal preferences.</p><p>• Maintain effective communication with property managers, tenants, and community stakeholders to foster positive relationships.</p><p>• Conduct inspections to verify that rental properties meet Housing Quality Standards and are suitable for program participants.</p><p>• Develop individualized housing plans that empower participants to achieve long-term stability and independence.</p><p>• Facilitate workshops and training sessions to educate participants on tenant responsibilities, workforce development, and self-sufficiency.</p><p>• Accurately manage participant files and program data, ensuring compliance with funding and reporting requirements.</p><p>• Collaborate with external agencies and professionals to coordinate services and support for participants.</p><p>• Contribute to team meetings, strategic planning, and development initiatives focused on attention to detail to enhance service delivery.</p>
<p>We are seeking an experienced Staff Accountant to support our client's team in Grand Rapids, Michigan. This is a great opportunity to make an impact at a respected manufacturing organization recognized for its innovative practices and international reach. If you excel in a fast-paced environment and have a strong commitment to financial accuracy and regulatory compliance, please reach out to <strong>Katie Ruger </strong>today at 616-600-8734!</p><p><br></p><p>Responsibilities:</p><p>• Manage month-end closing procedures, including preparing journal entries and reconciling accounts.</p><p>• Assist in creating financial reports and schedules for monthly, quarterly, and annual compliance requirements.</p><p>• Support the development and implementation of internal control policies to ensure regulatory compliance.</p><p>• Collaborate with external auditors and tax consultants during year-end audits and tax preparation processes.</p><p>• Contribute to the international consolidation of financial statements.</p><p>• Prepare and complete various tax filings, including income, sales, and property taxes.</p><p>• Develop tax provision schedules for both domestic and international entities.</p><p>• Partner with internal departments and external stakeholders to enhance financial processes.</p><p>• Participate in continuous improvement initiatives to streamline accounting procedures.</p><p>• Communicate effectively with cross-functional teams to address financial matters.</p>
We are looking for an experienced Paralegal to join our team in Grand Rapids, Michigan. The ideal candidate will provide essential support for litigation cases, focusing on personal injury and no-fault matters. This role requires strong organizational skills, attention to detail, and the ability to work both independently and collaboratively.<br><br>Responsibilities:<br>• Assist attorneys with drafting and reviewing legal documents related to litigation cases.<br>• Conduct thorough research and gather evidence to support trial preparation and case strategy.<br>• Manage discovery processes, including organizing and analyzing documents.<br>• Handle case management tasks using specialized software.<br>• Facilitate communication with clients, witnesses, and other parties involved in legal proceedings.<br>• Prepare trial materials, such as exhibits and witness lists.<br>• Monitor deadlines and ensure compliance with court requirements.<br>• Support attorneys in resolving no-fault and personal injury claims.<br>• Maintain accurate and up-to-date case files.<br>• Collaborate with team members to streamline workflows and ensure efficiency.
<p>Are you an accounting leader who thrives in delivering accuracy, maintaining strong organization, and collaborating across teams? We are seeking an <strong>Accounting Manager </strong>to lead core accounting operations and work closely with business leadership. For more information, please contact <strong>Katie Ruger </strong>at 616-600-8734!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee essential accounting functions including general ledger activities, tax compliance, financial reporting and analysis, and internal controls.</li><li>Ensure that transaction systems and workflows operate efficiently and accurately.</li><li>Supervise and develop the accounting team, managing day-to-day responsibilities and driving team performance.</li><li>Manage monthly closings, account reconciliations, and resolve any discrepancies or reconciling items.</li><li>Conduct research and prepare adjusting journal entries as needed.</li><li>Support annual audits as well as other financial projects.</li><li>Assist with annual budgeting and quarterly forecasting activities.</li><li>Prepare reports and presentations for all levels of management.</li><li>Maintain and implement internal controls, policies, and accounting procedures.</li><li>Oversee tax compliance across income, sales, and property tax areas.</li><li>Partner with HR on benefit-related matters, including fiduciary responsibilities for the 401K plan.</li><li>Identify and proactively address business issues impacting financial results, collaborating with management to develop solutions.</li><li>Establish and track performance metrics and KPIs for the team.</li><li>Coach and mentor staff to ensure individual and organizational growth.</li></ul><p><br></p>
