<p><strong>Job Description: Customer Service Representative</strong></p><p><strong>Position Overview:</strong></p><p>We are seeking a dedicated and proactive <strong>Customer Service Representative</strong> to join our team. In this role, you will be responsible for delivering exceptional customer service through a consultative approach while supporting sales efforts and maintaining inventory and stock management. The ideal candidate will excel in fostering customer relationships, ensuring inventory accuracy, and contributing to the overall efficiency and quality of our operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>Customer Service & Sales:</strong></p><ul><li>Provide consultative customer service by understanding client needs and recommending suitable solutions, rather than handling transactions in a purely transactional manner.</li><li>Build lasting relationships with customers by listening actively and delivering personalized service to address their unique requirements.</li><li>Upsell, cross-sell, and promote products or services tailored to customer needs for sustained growth and satisfaction.</li><li>Address inquiries or complaints promptly and professionally to ensure customer satisfaction and retention.</li></ul><p><strong>Inventory Management & Stock Control:</strong></p><ul><li>Perform routine inventory cycle counts and validate stock levels to identify discrepancies.</li><li>Conduct quality assurance checks to ensure products meet company and customer standards.</li><li>Organize and monitor stock levels to optimize inventory operations.</li><li>Collaborate with cross-functional teams to enhance inventory handling processes that align with organizational goals.</li></ul><p><br></p>
<ul><li>Greet visitors, answer calls, manage inquiries, and ensure a positive experience for clients and employees.</li><li>Handle correspondence, maintain an organized workspace, schedule appointments, and assist with data entry or filing.</li><li>Oversee inventory, coordinate meeting spaces, manage supply orders, and ensure front desk operations run smoothly.</li><li>Act as a liaison between clients, staff, and vendors while sharing necessary updates across departments.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Fort Wayne, Indiana. This is a Contract to permanent position that offers an excellent opportunity to showcase your communication and organizational skills while supporting clients and internal teams. The ideal candidate will thrive in a fast-paced environment and demonstrate proficiency in administrative tools and customer service practices.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly and professionally via phone, email, and other communication channels.<br>• Manage incoming calls on a switchboard system with 1 to 10 lines, ensuring efficient call handling.<br>• Provide accurate pricing information and assist customers with product or service-related questions.<br>• Maintain and update records using Microsoft Excel, ensuring data accuracy and organization.<br>• Draft and send correspondence using Microsoft Word and Microsoft Outlook as required.<br>• Collaborate with internal teams to resolve customer concerns and ensure client satisfaction.<br>• Process orders and monitor their progress to ensure timely delivery.<br>• Support administrative functions and contribute to a well-organized office environment.<br>• Identify opportunities to improve customer service processes and implement solutions.<br>• Handle multiple tasks simultaneously while maintaining attention to detail and quality.
<p>Are you passionate about delivering exceptional customer service and creating memorable experiences? Do you thrive in solving problems, connecting with customers, and ensuring satisfaction at every touchpoint? Our client is seeking a dedicated Customer Experience Specialist to join their team. This opportunity allows you to make an impact by enhancing relationships and driving customer loyalty for a purposeful and growing organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for customers, handling inquiries via phone, email, and other communication channels promptly and professionally.</li><li>Identify customer needs, resolve issues, and ensure customer satisfaction by providing solutions in a timely and efficient manner.</li><li>Follow up on customer concerns, actively listen, and ensure a seamless and positive experience throughout the process.</li><li>Maintain accurate records of customer interactions, feedback, and resolutions using CRM software or other tools.</li><li>Collaborate with internal teams to streamline workflows and suggest improvements in customer service procedures.</li><li>Nurture relationships with clients and customers, fostering loyalty and repeat business.</li><li>Represent the company’s values, policies, and messaging in all customer interactions to maintain its reputation and integrity.</li><li>Partner with coworkers and management to meet shared goals, ensuring the best possible customer experience.</li></ul><p><br></p>
<p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Client Service Associate </strong>at a <strong>Boutique RIA</strong>. This is a full-time permanent role based in <strong>Walnut Creek</strong> with a <strong>Hybrid</strong> schedule.</p><p> </p><p>Join a collaborative, client-focused team where your work directly impacts clients’ financial journeys. The culture emphasizes curiosity, teamwork, and adaptability, offering opportunities to grow your skills, deepen expertise, and advance your career.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Assist clients with account updates, beneficiary changes, and transactions</li><li>Process wire transfers and rollover requests efficiently and securely</li><li>Respond to client inquiries and deliver personalized support</li><li>Manage client onboarding and maintain CRM records</li><li>Collaborate with advisors to align actions with client plans</li><li>Support the team with reports, presentations, and client materials</li><li>Uphold confidentiality and best practices for client information</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
We are looking for a detail-oriented and personable Receptionist to join our team in Minneapolis, Minnesota. This contract position is ideal for someone who enjoys interacting with people and providing excellent service in a non-profit environment. The role involves assisting visitors and callers while ensuring smooth communication within the organization.<br><br>Responsibilities:<br>• Answer incoming calls and redirect them to appropriate departments, including housing inquiries and tenant maintenance requests.<br>• Welcome guests and visitors, providing assistance or directing them to the appropriate meeting areas.<br>• Assist housing seekers who arrive in person by guiding them to the proper resources or teams.<br>• Coordinate communication between tenants and property managers for maintenance concerns.<br>• Maintain a friendly and detail-oriented demeanor while addressing inquiries and resolving concerns.<br>• Ensure the reception area is organized and presentable at all times.<br>• Schedule and manage appointments for visitors and staff as needed.<br>• Provide general administrative support to the team when required.<br>• Monitor building access and uphold security protocols for visitors and staff.<br>• Offer clear and accurate information about the organization's services to callers and visitors.
We are looking for an experienced Customer Service Representative with a background in financial services to join our team in Memphis, Tennessee. The ideal candidate will have expertise in the banking industry and a proven ability to deliver exceptional customer experiences while handling financial inquiries.<br><br>Responsibilities:<br>• Respond to customer inquiries regarding financial products and services with professionalism and accuracy.<br>• Assist clients in resolving issues related to banking transactions and account management.<br>• Analyze customer needs and provide tailored solutions to enhance satisfaction.<br>• Process and verify financial documentation in compliance with company policies.<br>• Maintain up-to-date knowledge of banking regulations and company offerings.<br>• Collaborate with team members to improve service delivery and achieve department goals.<br>• Handle escalated customer concerns with tact and effectiveness.<br>• Document customer interactions and resolutions in the system for record-keeping purposes.<br>• Provide recommendations to improve processes based on customer feedback and observations.
<p>We are looking for a Front Desk Coordinator to join our team on a contract basis in San Francisco, California. In this role, you will serve as the first point of contact for visitors, providing a welcoming and detail-oriented presence. This position requires a customer-focused individual with excellent organizational skills and a courteous attitude.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist all visitors promptly and courteously as they enter or exit the premises.</p><p>• Monitor building entrances to ensure a secure and safe environment.</p><p>• Perform document scanning and maintain accurate records.</p><p>• Handle concierge-related tasks as assigned to support smooth daily operations.</p><p>• Maintain a neat and detail-oriented appearance and adhere to the business dress code.</p><p>• Manage time effectively to handle multiple responsibilities efficiently.</p><p>• Collaborate with team members to maintain a welcoming and organized front desk area.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Julia Henderson at julia.henderson - at - roberthalf - .com with your word resume and reference job ID# 00410-0013289434 **</p>
<p><strong>What You’ll Do:</strong></p><ul><li>Work closely with the Sales Manager to provide administrative and operational support that contributes to excellent customer experiences and efficient sales processes.</li><li>Process customer orders for parts, systems, and warranty claims with accuracy and attention to detail, ensuring timely delivery.</li><li>Pack and ship parts and warranty equipment with care to meet customer needs.</li><li>Act as the communication bridge with field teams, providing updates on orders and addressing questions related to parts and systems.</li><li>Maintain and update production and scheduling boards (digital and physical) to keep everything running accurately and on schedule.</li><li>Manage production schedules and departmental documentation using tools like SharePoint for organization and efficiency.</li><li>Serve as a backup for invoice processing and assist with digital inventory tasks, including transfers, refurbishing, and order fulfillment.</li><li>Help maintain quality standards by contributing to warranty data entry and supporting quality control efforts.</li><li>Oversee rental inventory logistics and organization, ensuring availability and accuracy for customers.</li><li>Collaborate with team members to troubleshoot and resolve issues, supporting the smooth operation of daily processes.</li></ul><p><br></p>
We are looking for a dedicated and skilled Service Coordinator to manage scheduling and resource planning for a dynamic team in Roseville, California. This role is essential in ensuring efficient service request management and involves dispatching technicians, coordinating schedules, and providing exceptional support to clients. As a long-term contract position, this opportunity offers stability and the chance to contribute to a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Triage incoming calls and inquiries from customers to ensure prompt response and resolution.<br>• Assign and schedule service requests effectively, coordinating with technicians and internal teams.<br>• Monitor and manage the progress of service orders throughout their lifecycle, including creation, editing, completion, and invoicing.<br>• Reconcile monthly reports and maintain accurate records for internal processes.<br>• Collaborate closely with Branch Procurement Specialists to optimize resource and project planning.<br>• Demonstrate adherence to company values in all interactions and duties.<br>• Utilize Microsoft 365 and CRM platforms to manage scheduling and documentation.<br>• Perform additional service coordination tasks as needed to support operational goals.
<p>We currently have an opening for an articulate, skilled Receptionist. In this role, you will greet visitors, handle incoming calls and perform general administrative duties. Proficient Receptionists will also assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks.</p><p><br></p><p>· Answer and direct phone calls in a polite and friendly manner</p><p>· Welcome visitors in a warm and friendly manner, and answer any questions visitors have</p><p>· Maintain reception area and all common areas in a clean and tidy manner at all times</p><p>· Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer</p><p>· Keep detailed and accurate records of visitor requests and of calls received</p><p>· Receive deliveries; sort and distribute incoming mail</p><p>· Take inventory of supplies and restock as needed</p><p>· Maintain the general office filing system</p>
<p>Our client in Warrendale, PA is looking for a Customer Service/Inside Sales Representative to join their growing team. In this role, you will be responsible for building and maintaining customer relationships while driving sales growth through proactive customer engagement and expert product knowledge. It is fully onsite and a contract to hire, depending on experience, pay ranges from $22-$24. Hours are Monday through Thursday, 8:30 AM to 5:00 PM & Friday 7:30 AM to 4:00 PM. Background check and clearances required.</p><p><br></p><p>Key Responsibilities</p><p>* Handle incoming customer inquiries via phone and email, providing detailed product information, quotes, and order processing while maintaining our high standard of customer service excellence</p><p>* Develop and maintain strong relationships with existing customers while identifying new sales opportunities within assigned accounts</p><p>* Work closely with customers and our outside sale team to understand their safety equipment needs and recommend appropriate solutions from our product line</p><p>* Process orders accurately and efficiently while monitoring order status through delivery</p><p>* Collaborate with our warehouse team to ensure timely order fulfillment and resolve any shipping or delivery issues</p><p>* Partner with outside sales representatives to support customer needs, coordinate site visits, and ensure seamless customer service between field and inside sales teams</p><p>* Support outside sales team by providing product information, pricing updates, and inventory availability</p><p>* Maintain detailed customer records and update account information in our CRM system</p><p>* Stay current on industry safety regulations, product specifications, and new safety equipment innovations</p><p>* Assist in inventory management and product restocking recommendations</p><p><br></p><p><br></p>
<p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with strong administrative skills. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
<ul><li>Deliver exceptional service by responding to customer inquiries via phone, email, and chat in a timely, professional, and courteous manner.</li><li>Resolve customer issues efficiently by accurately identifying their needs and implementing appropriate solutions.</li><li>Maintain a comprehensive understanding of the company’s products or services to effectively address customer concerns.</li><li>Accurately document customer interactions, issues, and resolutions in the CRM system.</li><li>Work closely with other departments (such as sales or technical support) to ensure seamless customer experiences.</li><li>Handle a high volume of calls or messages daily, prioritizing tasks to maximize productivity.</li><li>Stay updated on company policies, procedures, and industry best practices to provide top-notch support.</li></ul><p><br></p>
<p>Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.</p><p>Responsibilities will include:</p><ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide support to both internal and external customers by delivering exceptional service and addressing their needs with professionalism. This is a long-term contract position, offering an opportunity to make a meaningful impact in the healthcare industry.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely and accurate manner.<br>• Maintain detailed and precise documentation of interactions and transactions to ensure compliance with company policies.<br>• Support patients by scheduling appointments, verifying authorizations, and assisting with claims or benefit-related questions.<br>• Identify and escalate sensitive or complex issues, such as financial, medical, or legal risks, following established protocols.<br>• Translate verbal communications into clear and concise written documentation as required.<br>• Collaborate with internal teams to ensure smooth operations and a positive customer experience.<br>• Assist in training new team members and supporting colleagues with administrative tasks when necessary.<br>• Monitor and meet performance metrics related to accuracy, quality, and attendance.<br>• Utilize various systems and tools, including Microsoft Office Suite, to efficiently manage tasks and resolve customer needs.<br>• Uphold the organization’s commitment to diversity, inclusion, and superior customer care.
<p>We are looking for a dedicated Customer Service Representative to join our team in Winston-Salem, North Carolina. In this role, you will deliver exceptional client support, ensuring smooth communication and satisfaction through attentive service. This position is ideal for individuals with strong organizational skills and a passion for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-quality, personalized customer support to meet and exceed client expectations.</p><p>• Manage and navigate spreadsheets effectively to track and analyze inventory data.</p><p>• Respond to customer inquiries via email and phone with accuracy and care.</p><p>• Utilize multiple web browsers and tools to address customer concerns and provide timely resolutions.</p><p>• Maintain accurate supply inventory records to ensure seamless operations.</p><p>• Build and maintain strong relationships with clients through effective account management.</p><p>• Apply critical thinking and problem-solving skills to address customer challenges.</p><p>• Uphold excellent phone etiquette to create positive interactions during every call.</p><p>• Collaborate with team members to enhance overall customer success strategies.</p>
<p>Are you a people-oriented professional with exceptional organizational skills and a welcoming demeanor? Do you have a knack for creating positive first impressions while maintaining a smooth and efficient front desk? Our client, a prominent company in the construction industry, is seeking a reliable and proactive Front Desk Coordinator to be the face of their organization! This role is ideal for a professional who enjoys multitasking, thrives in a fast-paced environment, and is eager to contribute to a growing company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet all visitors (e.g., clients, vendors, contractors) in a professional and friendly manner, ensuring they feel welcomed and assisted.</li><li>Answer and route phone calls to the appropriate team members, handling inquiries with accuracy and professionalism.</li><li>Maintain the organization and presentation of the front desk and reception area.</li><li>Schedule and manage meeting rooms, including coordination with other departments.</li><li>Monitor incoming and outgoing mail, deliveries, and packages while ensuring timely distribution.</li><li>Assist with general office duties such as filing, data entry, and ordering supplies.</li><li>Provide administrative support to other departments as needed, including helping coordinate construction project logistics.</li><li>Keep track of office schedules, key events, and project deadlines to assist with communication flow between teams.</li><li>Ensure proper communication between construction staff, clients, and vendors when necessary.</li><li>Handle confidential information with care and maintain a high level of professionalism.</li></ul>
<p>The Receptionist will serve as the first point of contact for visitors and callers, providing a warm and professional welcome to all. This role requires excellent communication and interpersonal skills, a high level of organization, and the ability to handle multiple tasks efficiently. The ideal candidate will be personable, detail-oriented, and capable of creating a positive first impression.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a professional and friendly manner.</li><li>Answer and direct phone calls to the appropriate staff members.</li><li>Manage the reception area, ensuring it is clean, organized, and presentable.</li><li>Receive and distribute mail, packages, and deliveries.</li><li>Assist with scheduling appointments and meetings.</li><li>Maintain visitor logs and issue visitor badges.</li><li>Provide general administrative support, including data entry, filing, and photocopying.</li><li>Respond to inquiries and provide information about the company.</li><li>Assist with special projects and other duties as assigned.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Rosemont, Illinois. In this Contract-to-permanent role, you will play a crucial part in ensuring a seamless customer experience by managing inquiries and processing orders with accuracy and efficiency. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries and direct requests to the appropriate teams.<br>• Accurately enter and process customer orders while verifying product details and pricing.<br>• Track and monitor the progress of orders, providing regular updates to customers.<br>• Collaborate with internal teams to address and resolve any issues related to order fulfillment.<br>• Investigate and resolve discrepancies in orders, ensuring customer satisfaction.<br>• Communicate with customers to provide timely resolutions for concerns or issues.<br>• Document recurring problems and share insights for process improvements.<br>• Maintain accurate records of customer interactions and transactions.<br>• Deliver outstanding service throughout the entire order lifecycle, from initiation to resolution.
<p>Robert Half is seeking a <strong>Front Desk Coordinator</strong> to be the welcoming face of our client’s organization. This role offers an excellent opportunity to make lasting first impressions while managing administrative tasks in a fast-paced and professional environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist visitors, clients, and employees with professionalism and a positive attitude.</li><li>Answer incoming calls, screen and forward them as necessary, and handle inquiries efficiently.</li><li>Maintain the front desk, reception area, and common spaces by keeping them tidy, organized, and stocked with necessary supplies.</li><li>Schedule appointments, manage meeting room bookings, and coordinate calendar activities.</li><li>Assist with incoming and outgoing mail, packages, and deliveries.</li><li>Provide administrative support, including data entry, report generation, and document preparation.</li><li>Act as a liaison between clients, team members, and other departments, ensuring effective communication and problem resolution.</li><li>Uphold security procedures, such as monitoring visitor access and maintaining sign-in logs.</li></ul><p><br></p>
We are looking for a Front Desk Coordinator to join our team in Latham, New York. In this contract role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming and organized experience. This position requires excellent organizational skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet visitors and clients with a friendly and attentive demeanor.<br>• Answer and direct incoming phone calls to the appropriate departments.<br>• Manage scheduling and appointments to ensure smooth operations.<br>• Maintain the cleanliness and organization of the front desk area.<br>• Assist with administrative tasks, such as data entry and document preparation.<br>• Coordinate with staff to ensure timely communication and support.<br>• Handle inquiries and provide accurate information about company services.<br>• Monitor office supplies and place orders when necessary.<br>• Facilitate the distribution of mail and packages to their intended recipients.
<p><strong>Sales Representative – Automotive</strong></p><p> <strong>Location:</strong> South Oklahoma City, OK</p><p><strong>Job Description:</strong></p><p> We are seeking a motivated and customer-focused <strong>Sales Representative</strong> to join our team in South OKC. This role is ideal for individuals with prior experience in automotive sales and a passion for delivering outstanding customer service. The Sales Representative will be responsible for engaging with customers, understanding their needs, and guiding them through the sales process to ensure a positive buying experience.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist customers in selecting vehicles that match their needs and budget</li><li>Provide product knowledge and explain vehicle features, warranties, and financing options</li><li>Build and maintain strong relationships with customers to encourage repeat and referral business</li><li>Meet or exceed individual and team sales goals</li><li>Maintain accurate records of sales activity, customer interactions, and follow-ups</li><li>Support showroom presentation and ensure inventory is displayed professionall</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team just outside of Short Pump, Virginia. In this Contract-to-Permanent position, you will play a vital role in ensuring customer satisfaction by managing inquiries, processing orders, and supporting the sales team. This role is ideal for someone who excels in communication, organization, and delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Provide accurate quotes to customers for parts and attachments upon request.</p><p>• Assist customers with shipping inquiries and ensure timely communication regarding delivery expectations.</p><p>• Support the sales team by preparing and sending brochures, product specifications, installation instructions, and promotional materials.</p><p>• Reserve equipment for customers requiring serial numbers or pre-payment before purchase orders are finalized.</p><p>• Help manage overdue accounts by assisting with collections and following up on outstanding balances.</p><p>• Process sales orders for various products, including attachments, parts, tracks, and warranty-related items.</p><p>• Ensure customer specifications and dimensions for attachments are correctly documented and provided as needed.</p><p>• Accurately input sales orders and verify all required information is included for seamless processing.</p><p>• Communicate expected delivery times (ETAs) clearly to customers to manage expectations.</p>
<p>A modern and patient-focused dental practice in Carlsbad is looking for a warm, professional Front Office Receptionist to be the welcoming face of their clinic. If you love helping people, enjoy keeping things organized, and thrive in a healthcare setting, this role offers a great blend of customer service and administrative support.</p><p><br></p><p><strong><u>💼 What You’ll Be Responsible For:</u></strong></p><ul><li>Greet patients with a friendly and professional demeanor.</li><li>Check in and check out patients, verify insurance, and collect co-pays.</li><li>Schedule appointments and manage provider calendars.</li><li>Answer phone calls, respond to inquiries, and confirm appointments.</li><li>Maintain a clean and organized front desk and waiting area.</li><li>Assist with patient records, intake forms, and basic billing tasks.</li></ul>
