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255 results for Edi Analyst jobs

EDI Analyst
  • San Antonio, TX
  • onsite
  • Contract / Temporary to Hire
  • 30 - 40 USD / Hourly
  • <p>We are looking for an experienced EDI Analyst to join our team in San Antonio, Texas. If you have a strong background in EDI operations and enjoy resolving technical challenges, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and maintain healthcare transactions in a production environment to ensure smooth operations.</p><p>• Audit, track, and reconcile inbound and outbound files to verify accuracy and completeness.</p><p>• Encrypt healthcare data during transmission and manage secure delivery processes.</p><p>• Configure and oversee accounts for internal use and external trading partners.</p><p>• Investigate and resolve issues related to transmission failures and missing acknowledgments.</p><p>• Collaborate with audit, IT, and business teams to address and resolve data-related concerns.</p><p>• Write and maintain scripts or automations to streamline workflows and enhance efficiency.</p>
  • 2026-03-05T00:00:00Z
Document Analyst
  • Daly City, CA
  • remote
  • Temporary
  • 30 - 45 USD / Hourly
  • <p>We are looking for a document analyst for our Fintech Company in San Francisco. This contract role involves detailed analysis of user‑submitted documents, biometric data, and verification signals using both manual techniques and industry‑leading IDV tools. The ideal candidate is highly detail‑oriented, comfortable operating in a fast‑paced environment, and able to make sound decisions based on incomplete or ambiguous information</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive reviews of government-issued identification documents, including international IDs, to verify their authenticity.</p><p>• Assess user-submitted images and selfies for identity validation, utilizing facial matching techniques.</p><p>• Detect and report fraudulent activities, such as altered documents, impersonation attempts, and synthetic identities.</p><p>• Utilize advanced tools like Jumio, Onfido, Socure DocV, or similar platforms for document authentication and identity verification.</p><p>• Adhere to established risk policies and service level agreements while performing application and fraud reviews.</p><p>• Accurately document review outcomes and escalate complex or high-risk cases to appropriate teams.</p><p>• Maintain consistent quality and accuracy in all reviews while meeting productivity goals.</p><p>• Collaborate closely with Fraud Operations and Risk teams to enhance fraud prevention strategies.</p>
  • 2026-03-12T00:00:00Z
IS Analyst
  • Oakland Park, FL
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p>We are seeking a skilled IS Analyst with a dense understanding of SQL, hands-on experience integrating APIs, and solid proficiency in Laravel. The ideal candidate will bring expertise in API/PHP development and familiarity with modern technical stacks including React, MySQL, and PostgreSQL. This position is executive-facing and requires exceptional communication skills to collaborate effectively with key stakeholders in a rapidly changing environment.</p><p>Key Responsibilities:</p><ul><li>Develop, maintain, and optimize SQL queries for data extraction, reporting, and integrations.</li><li>Implement and manage API integrations, ensuring robust connectivity and seamless data flow between platforms.</li><li>Design, build, and maintain PHP application code within the Laravel framework.</li><li>Collaborate with cross-functional teams to scope, design, and ship new features and solutions.</li><li>Troubleshoot, debug, and document issues and solutions while adhering to best practices in application security and performance.</li><li>Liaise with executive and non-technical stakeholders, translating business requirements into effective technical solutions.</li><li>Remain current with emerging technologies, tools, and trends relevant to the role, with an emphasis on continuous learning and adaptability.</li></ul><p><br></p>
  • 2026-03-13T00:00:00Z
IS Analyst
  • Miami, FL
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p>We are seeking a driven SQL Developer with experience in Laravel to join its technology modernization team. This new role is the result of organizational transformation as Kolter and KSH split, creating an opportunity to make a direct impact on the optimization of internal platforms and data processes.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop, optimize, and maintain SQL queries and databases (MySQL/PostgreSQL)</li><li>Conduct portal optimization and data cleansing</li><li>Integrate APIs and contribute to API development, primarily using Laravel and PHP</li><li>Collaborate with React developers and cross-functional teams</li><li>Participate in regular communications with executive stakeholders</li><li>Ensure solutions meet high standards of security, performance, and scalability</li><li>Adapt to changing requirements in a fast-paced environment</li></ul><p><br></p>
  • 2026-03-05T00:00:00Z
Intelligence Analyst
  • Alpine, UT
  • onsite
  • Permanent
  • 45700 - 45760 USD / Yearly
  • We are looking for an Intelligence Analyst to join our team in Alpine, Utah. This role offers an exciting opportunity to conduct investigative research for major global brands, utilizing your analytical skills and attention to detail. The ideal candidate thrives on solving complex problems, is passionate about learning, and values confidentiality in handling sensitive information.<br><br>Responsibilities:<br>• Perform in-depth online research and analysis using Open-Source Intelligence (OSINT) tools to support investigations related to business due diligence, trademark infringement, and business intelligence.<br>• Prepare comprehensive investigative reports that summarize findings from multiple sources into clear and concise assessments.<br>• Coordinate and prioritize multiple projects while meeting deadlines and collaborating with management.<br>• Engage directly with companies to verify information and gather additional data, ensuring accuracy in research.<br>• Devote approximately 60% of your time to research and report writing, 30% to outreach activities, and 10% to administrative tasks.<br>• Collaborate with team members to address challenging scenarios and develop innovative solutions.<br>• Uphold strict confidentiality standards when handling sensitive information.<br>• Contribute to team discussions and brainstorming sessions to enhance investigative strategies.
  • 2026-03-03T00:00:00Z
EPIC Analyst
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p>The EPIC Analyst is responsible for the configuration, implementation, and support of EPIC modules to streamline workflows and enhance the overall efficiency of the EHR system. You will collaborate with clinical, operational, and technical teams to gather requirements, identify solutions, and ensure EPIC system capabilities align with organizational goals.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze, design, and configure EPIC modules to meet organizational needs.</li><li>Collaborate with stakeholders to gather business and clinical requirements, ensuring EPIC solutions align with workflows.</li><li>Develop and maintain EPIC build documentation, including configurations, workflows, and customizations.</li><li>Troubleshoot and resolve issues related to EPIC modules and integrated systems.</li><li>Provide end-user support and training to ensure effective utilization of EPIC tools.</li><li>Conduct testing of EPIC updates, patches, and upgrades to ensure seamless integration.</li><li>Participate in change management processes to support system improvements and updates.</li><li>Collaborate with cross-functional teams to integrate EPIC with other healthcare IT systems.</li><li>Monitor and evaluate system performance, ensuring high availability and reliability.</li><li>Stay updated on EPIC certifications, new features, and best practices.</li></ul><p><br></p>
  • 2026-03-13T00:00:00Z
Analyst
  • Mount Kisco, NY
  • onsite
  • Permanent
  • 150000 - 200000 USD / Yearly
  • <p>We are looking for an experienced Client Service Advisor to join our team. This role focuses on providing strategic guidance to clients in areas such as estate planning, tax strategies, and investment analysis. The ideal candidate will have strong expertise in financial advising and a proven ability to deliver personalized solutions to meet client needs. Candidate needs to hold CFP designation.</p><p><br></p><p><strong><u>Qualified CFP candidates can email resume directly to joe.ciavardini@roberthalf</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Advise clients on estate planning strategies to protect and manage their assets effectively.</p><p>• Develop tailored tax planning solutions to optimize financial outcomes for clients.</p><p>• Conduct detailed investment analyses to identify opportunities and mitigate risks.</p><p>• Build and maintain strong client relationships by providing exceptional service and clear communication.</p><p>• Collaborate with clients to create comprehensive financial plans that align with their long-term goals.</p><p>• Monitor market trends and equity investments to provide informed recommendations.</p><p>• Prepare detailed reports and presentations to communicate financial insights and strategies.</p><p>• Ensure compliance with financial regulations and industry standards in all advisory services.</p><p>• Utilize advanced financial tools and software to enhance analysis and decision-making processes</p>
  • 2026-03-06T00:00:00Z
Analyst
  • Chicago, IL
  • onsite
  • Permanent
  • 75000 - 95000 USD / Yearly
  • <p><em>The salary range for this position is $75,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>We are offering an opportunity for an Analyst based in Chicago, Illinois. The role involves the preparation and review of master lease and loan agreements, facilitating communications between various parties, and resolving documentation issues promptly. This position requires strong analytical, verbal, and written communication skills and the ability to communicate effectively with associates and clients.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p>• Review and prepare loan and lease documents, ensuring their accuracy and timeliness</p><p>• Act as the primary point of contact between Documentation Manager, Regional Sales Manager/Sales Associate, Customers, Internal Groups, and Vendors for transaction status updates and problem resolution.</p><p>• Establish and nurture strong relationships with Sales Associates and Customers, addressing their inquiries and concerns efficiently.</p><p>• Coordinate with suppliers regarding invoice-funding status, purchase order and account reconciliation.</p><p>• Manage pending files meticulously, including documentation, UCC’s, insurance and follow-ups for UCC, titles, and other documents.</p><p>• Validate the economics of transactions, tailored to the specifications and requirements of each transaction.</p><p>• Handle the processing and booking of lease and loan transactions on the lease &amp; loan servicing system for funding.</p><p>• Assemble loan and lease packages, verifying calculations, rates, signatures, and dates on each document, preparing document checklists, obtaining subordination agreements, and filing UCC financing statements.</p><p>• Confirm that all documents are complete and ready prior to funding.</p><p>• Undertake additional projects as assigned by the Manager.</p>
  • 2026-03-11T00:00:00Z
Analyst
  • Chicago, IL
  • onsite
  • Permanent
  • 75000 - 95000 USD / Yearly
  • <p><em>The salary range for this position is $75,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Financial planning and analysis position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong>ROLE OVERVIEW</strong></p><ul><li>Assist in building a best-in-class FP&amp;A and Reporting process by developing, standardizing, maintaining and driving continuous improvement of all financial tools and planning processes</li><li>Develop deep understanding of the underlying operations and drivers for the budgets. Assist in the annual budgeting process including guidelines, systems and tools, change tracking and review and approval</li><li>Collaborate with the team regarding system enhancements, and maintenance of Adaptive Insights/Workday, the company&#39;s budgeting &amp; forecasting tool</li><li>Maintain executive leadership reporting</li><li>Support Management Accounting team for reporting needs</li><li>Track financial results that will deliver insight and recommendations to our executive leadership for strategic and operational planning decisions</li><li>Contribute to the consolidation and analysis of management reporting results, monthly forecasts, and quarterly updates for senior leadership</li><li>Collaborate internally with other departments to strategize, troubleshoot issues, and support any needs they may have.</li></ul><p><br></p>
  • 2026-03-11T00:00:00Z
Inventory Analyst
  • Exton, PA
  • onsite
  • Permanent
  • 80000 - 90000 USD / Yearly
  • <p>We have partnered with a financial service company on their search for an Investment Analyst with proven experience extracting and manipulating financial data. This role will consist of analyzing financial data, evaluating investment opportunities, and providing revenue generating insights to support investment decision-making. In addition to conducting comprehensive financial analysis of companies, industries, and markets you will also, perform extensive research, assist with financial modeling, complete risk assessments to help maximize investment returns, and collaborate with portfolio managers, research teams, and other stakeholders to contribute to investment strategies.</p><p><br></p><p>Major Responsibilities</p><p>·      Provide financial analysis, forecasting and reporting </p><p>·      Develop strategic initiatives</p><p>·      Budgeting &amp; Forecasting</p><p>·      Variance Analysis</p><p>·      Generate periodic asset allocation reports</p><p>·      Maintain knowledge of regulations and policies</p><p>·      Integrate financial data</p><p>·      Prepare financial reports with key metrics</p><p>·      Establish financial trends and make recommendations</p><p>·      Resolve data discrepancies</p><p>·      Ensure compliance with relevant financial regulations</p>
  • 2026-03-10T00:00:00Z
Help Desk Analyst I
  • Herndon, VA
  • onsite
  • Temporary
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis in Reston, Virginia. This position involves providing technical support for hardware and software issues, as well as troubleshooting basic network problems. The ideal candidate will have a proactive approach to resolving tickets and ensuring smooth IT operations.<br><br>Responsibilities:<br>• Respond to and resolve day-to-day technical support requests, including hardware and software-related issues.<br>• Troubleshoot Wi-Fi connectivity problems and provide efficient solutions.<br>• Manage password resets and assist users with account recovery.<br>• Perform light Active Directory tasks, such as user account modifications.<br>• Triage and escalate complex tickets to higher-level support teams.<br>• Maintain detailed records of support activities and ticket resolutions.<br>• Assist in diagnosing and resolving basic networking issues.<br>• Provide exceptional customer service while addressing user concerns.<br>• Identify recurring issues and suggest improvements to prevent future occurrences.<br>• Collaborate with team members to ensure seamless IT operations across the organization.
  • 2026-02-26T00:00:00Z
Help Desk Analyst I
  • Alameda, CA
  • onsite
  • Temporary
  • 28 - 30 USD / Hourly
  • <p>We are looking for a skilled Help Desk Analyst I to join our team in Alameda, California. This Help Desk Analyst I long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Help Desk Analyst I candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Help Desk Analyst I role is for a long term contract and is an onsite position out of Almeda, Ca. </p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Android devices, Apple products, and other hardware systems.</p><p>• Manage Active Directory accounts and permissions to ensure secure access.</p><p>• Configure and deploy EO/IR systems to meet operational requirements.</p><p>• Perform database management tasks, including updates and maintenance.</p><p>• Assist with hardware installations and configuration management processes.</p><p>• Support software deployments and ensure compatibility across systems.</p><p>• Deliver prompt and effective solutions to end-user concerns.</p><p>• Document technical procedures and resolutions to maintain a knowledge base.</p><p>• Collaborate with team members to improve system efficiency and reliability.</p>
  • 2026-03-02T00:00:00Z
Help Desk Analyst I
  • Oklahoma City, OK
  • onsite
  • Temporary
  • 19 - 22 USD / Hourly
  • <p>Oklahoma City, OK – Ongoing Project** </p><p>Position Overview </p><p>We are seeking a reliable and customer‑focused Helpdesk Support Technician (Level 1–2) to provide onsite technical assistance for an ongoing project in Oklahoma City. The ideal candidate will have hands-on experience supporting end users in a Windows-based environment, managing service requests through a ticketing system, and delivering prompt, detail oriented customer service. </p><p> Key Responsibilities Provide onsite technical support for desktops, laptops, printers, and peripheral devices. Troubleshoot and resolve issues related to: Windows OS (Windows 10/11) Microsoft 365 applications Network connectivity Hardware performance User account and access management (Active Directory) Log, track, and resolve support tickets using an internal IT ticketing system (ServiceNow, Jira, Freshservice, or similar). Assist with new user onboarding, workstation setup, and device configurations. Support end users with software installations, updates, and general technical guidance. Escalate complex issues to Level 3/System Admin teams when required. Maintain documentation for troubleshooting steps, technical procedures, and asset records. Deliver excellent customer service with strong communication skills for in‑person support.</p><p><br></p>
  • 2026-02-27T00:00:00Z
E/L Analyst
  • San Ramon, CA
  • onsite
  • Temporary
  • 24.5 - 29 USD / Hourly
  • <p>We are seeking a recent graduate to join our team as an Entry-Level Analyst focused on billing, accounts receivable (AR), and reconciliation. This contract to hire position is ideal for candidates with 1+ years or internship experience in finance or accounting who are highly proficient working with large data sets in Excel. The role offers an excellent opportunity to build a foundational career in financial operations within a dynamic environment.</p><p><br></p><p>Please apply directly or share your resume with Tawnia Kirshen using my email found on LinkedIn. Thank you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and review customer invoices in line with contract terms and company policies.</li><li>Assist in the accurate recording and processing of AR transactions.</li><li>Investigate and reconcile discrepancies in billing and AR records.</li><li>Collaborate with cross-functional teams to resolve client billing issues in a timely manner.</li><li>Perform monthly, quarterly, and annual AR reconciliations; identify and resolve variances.</li><li>Maintain accurate documentation and ensure data integrity.</li><li>Analyze large volumes of financial data in Excel to support reporting and trend analysis.</li><li>Assist in internal/external audits as needed.</li><li>Support process improvement initiatives related to billing and AR functions.</li></ul>
  • 2026-02-27T00:00:00Z
E/L Analyst
  • Lafayette, CA
  • onsite
  • Temporary
  • 25 - 29 USD / Hourly
  • <p>We are seeking a recent graduate to join our team as an Entry-Level Analyst focused on billing, accounts receivable (AR), and reconciliation. This contract to hire position is ideal for candidates with 1+ years or internship experience in finance or accounting who are highly proficient working with large data sets in Excel. The role offers an excellent opportunity to build a foundational career in financial operations within a dynamic environment.</p><p><br></p><p>Please apply directly, or email your resume to Tawnia Kirshen. Email found on LinkedIn. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and review customer invoices in line with contract terms and company policies.</li><li>Assist in the accurate recording and processing of AR transactions.</li><li>Investigate and reconcile discrepancies in billing and AR records.</li><li>Collaborate with cross-functional teams to resolve client billing issues in a timely manner.</li><li>Perform monthly, quarterly, and annual AR reconciliations; identify and resolve variances.</li><li>Maintain accurate documentation and ensure data integrity.</li><li>Analyze large volumes of financial data in Excel to support reporting and trend analysis.</li><li>Assist in internal/external audits as needed.</li><li>Support process improvement initiatives related to billing and AR functions.</li></ul>
  • 2026-02-27T00:00:00Z
Reporting Analyst
  • Chicago, IL
  • onsite
  • Permanent
  • 100000 - 115000 USD / Yearly
  • <p><em>The salary range for this position is $100,000 - $115,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><br></p><p>The Portfolio Data &amp; Analytics team is responsible for ongoing portfolio company performance monitoring and analysis, FP&amp;A and complex financial modeling, valuing the investment positions in each of the firm’s portfolio companies, and content creation and analysis supporting investor relations. The Reporting Assurance Analyst will play a critical role in ensuring the accuracy and integrity of all external investor communications, including LP emails, press releases, and quarterly investor presentations. This process entails building out supporting documentation that is easily traceable and orderly. While the primary focus will be on compliance and documentation for investor communications, the role will also support the broader functions of the Portfolio Data &amp; Analytics team. </p><p><br></p><p><strong>Key Responsibilities: </strong></p><p>•      Help prepare various presentations and supporting analyses for the firm’s most critical investor meetings, including the annual meeting, semi-annual advisory board meetings and investor conference calls</p><p>•      Ensure all external communications are accurate and compliant with regulatory standards</p><p>•      Develop and maintain detailed supporting documentation and tie-out work for investor communications</p><p>•      Collaborate with investment teams and senior leadership to verify data and content accuracy</p><p>•      Assist the Investor Relations team with fundraising and diligence requests from LPs and prospective LPs</p><p>•      Support the broader Portfolio Data &amp; Analytics team ensure accuracy on various quarterly and ad hoc outputs</p><p><em>Other responsibilities and opportunities: </em></p><p>•      Continually evaluate possible new technology solutions and propose process revisions to assist in data aggregation as the firm continues to expand portfolio investments in both number and complexity</p><p><br></p>
  • 2026-03-05T00:00:00Z
Reporting Analyst
  • Austin, TX
  • onsite
  • Permanent
  • 100000 - 130000 USD / Yearly
  • We are looking for a detail-oriented Reporting Analyst to join our team in Austin, Texas. In this role, you will be responsible for managing investor reporting processes, conducting in-depth financial analyses, and maintaining compliance standards for external documentation. This position offers an opportunity to collaborate with multiple departments and contribute to high-quality deliverables in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and review data for investor presentations, website updates, and property tour books in collaboration with cross-functional teams.<br>• Coordinate with various departments to ensure timely completion and delivery of investor information requests.<br>• Conduct comprehensive financial and real estate analyses on asset and fund-level performance using proprietary technologies.<br>• Ensure all externally distributed materials comply with regulatory standards by working closely with the Chief Compliance Officer.<br>• Generate customized reports based on management requests to support organizational needs.
  • 2026-02-18T00:00:00Z
Info Security Analyst
  • Minneapolis, MN
  • remote
  • Temporary
  • 40 - 50 USD / Hourly
  • <p>We are looking for an experienced Information Security Analyst to join our team. In this contract position, you will play a pivotal role in ensuring the organization&#39;s security policies and controls align with industry regulations and best practices. This role is ideal for someone who thrives in a financial services environment and has a solid background in information security governance, risk management, and regulatory compliance.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement security policies and controls to protect organizational data and assets.</p><p>• Ensure compliance with financial regulations and industry standards by leveraging the ServiceNow Integrated Risk Management platform.</p><p>• Conduct regular audits to assess and strengthen the organization&#39;s security posture.</p><p>• Support internal security awareness initiatives and training programs to enhance employee understanding of security protocols.</p><p>• Collaborate with cross-functional teams to align security measures with business objectives.</p><p>• Respond to audit requests and provide detailed documentation for regulatory reviews.</p><p>• Monitor and evaluate risk management practices to address vulnerabilities proactively.</p><p>• Maintain governance frameworks to ensure consistent application of security standards.</p><p>• Analyze security metrics and reports to identify potential areas for improvement.</p><p>• Provide hands-on expertise in the ServiceNow platform to optimize risk management processes.</p>
  • 2026-03-03T00:00:00Z
Help Desk Analyst
  • Kalamazoo, MI
  • onsite
  • Temporary
  • 19.95 - 23.1 USD / Hourly
  • We are looking for a detail-oriented Help Desk Analyst to join our team in Kalamazoo, Michigan. In this role, you will assist with technical support, equipment upgrades, and troubleshooting tasks. This is a long-term contract position ideal for individuals with a strong foundation in technology and a passion for problem-solving.<br><br>Responsibilities:<br>• Provide hands-on technical support for equipment setups, swaps, and upgrades.<br>• Perform troubleshooting and maintenance for Chromebooks, PCs, and related devices.<br>• Conduct equipment refreshes to ensure systems are up-to-date and operating efficiently.<br>• Assist users with hardware and software issues, delivering clear and effective solutions.<br>• Maintain accurate documentation of technical support activities and resolutions.<br>• Collaborate with team members to identify and implement process improvements.<br>• Ensure all workstations are configured and functioning according to company standards.<br>• Respond promptly to technical inquiries and deliver exceptional customer service.<br>• Test and verify the functionality of updated or replaced equipment.<br>• Stay informed about emerging technologies to enhance support capabilities.
  • 2026-03-12T00:00:00Z
Help Desk Analyst
  • Dallas, TX
  • onsite
  • Permanent
  • 45000 - 50000 USD / Yearly
  • We are looking for a dedicated Help Desk Analyst to join our team in Dallas, Texas. This role involves providing Level 1 technical support to end users within a managed services environment, addressing issues related to desktops, hosted applications, and basic networking. The ideal candidate will have a strong customer service mindset and a passion for solving technical challenges efficiently and professionally.<br><br>Responsibilities:<br>• Offer first-level technical support for Windows desktops, virtual desktops, and hosted applications.<br>• Troubleshoot and resolve login issues, password resets, and account access problems.<br>• Document all technical issues, resolutions, and processes in the ticketing system for future reference.<br>• Escalate complex issues to higher-level support teams following established protocols.<br>• Monitor system alerts and notifications, ensuring prompt response and escalation when necessary.<br>• Deliver exceptional customer service by maintaining clear communication and timely resolution of issues.<br>• Assist with onboarding processes, including account creation and access provisioning.<br>• Collaborate with team members to ensure efficient ticket management and workflow.<br>• Maintain a systematic approach to troubleshooting and problem-solving in a structured help desk environment.
  • 2026-03-11T00:00:00Z
Help Desk Analyst
  • Chelmsford, MA
  • onsite
  • Temporary
  • 25 - 30 USD / Hourly
  • <p>We are looking for a Junior Help Desk Analyst to join our team in Lexington, Massachusetts. In this role, you will provide essential technical support to end-users, ensuring the smooth operation of hardware, software, and network systems. This is a long-term contract position offering an opportunity to expand your expertise in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve user-reported hardware, software, and network issues with efficient troubleshooting techniques.</p><p>• Identify problems by actively listening to users and conducting thorough research.</p><p>• Deliver step-by-step guidance to users, ensuring they understand and follow the solutions provided.</p><p>• Record detailed information about issues and resolutions in the ticketing system.</p><p>• Escalate advanced technical concerns to senior team members when necessary.</p><p>• Build and maintain a comprehensive understanding of company technology and support procedures.</p><p>• Stay informed about emerging technologies and incorporate new knowledge into daily tasks.</p>
  • 2026-02-25T00:00:00Z
Help Desk Analyst
  • New York, NY
  • onsite
  • Temporary
  • 33.25 - 38.5 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support and troubleshooting assistance to ensure seamless operations. This is a long-term contract position, offering an excellent opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, ensuring timely resolution of technical issues.<br>• Provide support for Windows systems, including installation, updates, and troubleshooting.<br>• Manage and maintain Active Directory accounts, including user access and permissions.<br>• Diagnose and resolve basic technical problems related to hardware, software, and network connectivity.<br>• Assist end-users with Windows 10 issues, ensuring efficient and effective solutions.<br>• Document and track support requests to maintain accurate records and improve service delivery.<br>• Collaborate with team members to identify and implement improvements in support processes.<br>• Offer guidance and training to users on system functionalities and best practices.<br>• Escalate complex issues to higher-level support teams when necessary.<br>• Monitor system performance and proactively address potential problems.
  • 2026-03-11T00:00:00Z
Help Desk Analyst
  • Mount Pleasant, SC
  • onsite
  • Temporary
  • 26 - 29 USD / Hourly
  • <p>We are looking for a dedicated Help Desk Analyst to join our team in Mt. Pleasant, South Carolina. This is a long-term contract position offering an excellent opportunity to provide technical support and assistance in a dynamic environment. The role requires a proactive individual who is comfortable working both independently and collaboratively to address a variety of IT challenges.</p><p><br></p><p>Responsibilities:</p><p>• Provide on-site and remote technical support for desktop systems, printers, Active Directory, and networking issues.</p><p>• Troubleshoot and resolve hardware, software, and printer-related problems effectively.</p><p>• Manage and prioritize service desk tickets, ensuring timely resolution of technical issues.</p><p>• Perform regular field visits to remote terminals, supporting equipment and systems on-site.</p><p>• Collaborate with team members to address IT concerns and improve operational efficiency.</p><p>• Handle basic networking troubleshooting tasks, ensuring system connectivity and performance.</p><p>• Maintain and update documentation related to IT processes and solutions.</p><p>• Support end-users by delivering clear instructions and guidance on technical matters.</p><p>• Conduct equipment inspections that may require climbing stairs or working at heights.</p><p><br></p>
  • 2026-02-13T00:00:00Z
Help Desk Analyst
  • New York, NY
  • onsite
  • Temporary
  • 47.5 - 55 USD / Hourly
  • We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical expertise and support to ensure seamless operation across various devices and systems. This is a long-term contract position that offers an excellent opportunity to work with cutting-edge technologies and deliver exceptional customer service.<br><br>Responsibilities:<br>• Provide technical support for Mac computers, Apple devices, and associated hardware.<br>• Manage and configure devices using MDM technologies such as Jamf Pro.<br>• Administer user accounts and permissions via tools like Okta.<br>• Troubleshoot and resolve issues related to computer hardware, software, and audio-visual systems.<br>• Ensure proper setup and maintenance of devices through configuration management.<br>• Assist with deployment and management of Rippling software.<br>• Collaborate with team members to identify and address technical challenges.<br>• Deliver timely and effective solutions to enhance user experience.<br>• Document and track support requests to maintain accurate records.<br>• Stay updated on emerging technologies to improve support services.
  • 2026-03-13T00:00:00Z
Help Desk Analyst
  • Mount Olive, NC
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p>Our client is seeking an IT Support Technician to provide day‑to‑day technical support across laptops, desktops, user accounts, and core productivity tools. This role focuses on resolving Tier 1/2 issues, supporting Microsoft 365, and ensuring smooth operation of conference rooms and collaboration technology.</p><p><strong>What You’ll Do</strong></p><ul><li>Troubleshoot laptop/desktop issues, performance problems, and basic hardware failures</li><li>Resolve email and Outlook-related issues</li><li>Manage user accounts, passwords, and permissions in O365 and Active Directory</li><li>Support connectivity issues including Wi‑Fi, VPN, and basic network troubleshooting</li><li>Assist with conference room technology, including AV equipment and meeting setups</li><li>Support SharePoint access and basic collaboration issues</li><li>Provide onsite support in Mount Olive, NC as needed</li></ul><p><br></p>
  • 2026-02-18T00:00:00Z
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