<p>***Please note, this position is onsite Monday-Friday at our client's office in Suwanee. Please, do not apply for this role if you're not local to Metro ATL and willing to go onsite daily in Suwanee!***</p><p><br></p><p><strong>Position Summary</strong></p><p>Our client is seeking a Carrier Relations Analyst to serve as the liaison between business and transportation partners. Additionally, supports the planning and execution of projects related to cross-functional teams by providing analyses and status updates.</p><p><br></p><p><strong>Major Tasks and Responsibilities</strong></p><p><br></p><ul><li>Performs ad-hoc analyses and creates daily and monthly project status reports related to carrier selection, performance and management</li><li>Creates and presents various reports focusing on claims, pricing trends, carrier rates, forecasts, and lane rating analysis and their impact</li><li>Host and conduct business reviews with carrier partners and other business partners</li><li>Provides detailed project plans, status and updates to business partners</li><li>Analyze current processes and recommends improvements for strategy</li><li>Measures key performance indicators including scorecard review and distribution</li><li>Researches, vets, monitors and onboards new transportation providers including Level 1 EDI troubleshooting for new carrier partners</li></ul>
<p>We’re seeking an experienced Senior Business Applications Analyst to support business applications, infrastructure, and end users for a company in Fostoria, OH. This role focuses on:</p><ul><li>MRP/ERP/WMS support & integration</li><li>Crystal Reports, SQL, SSRS, Power BI, eCommerce</li><li>IT projects, help desk, hardware/software support</li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Implement and maintain technology aligned with business needs</li><li>Support and upgrade systems; provide user training</li><li>Recommend tech solutions (risk, cost, ROI)</li><li>Develop IT projects, policies, and processes</li><li>Safeguard company information</li><li>Participate in <strong>24/7 on-call</strong> rotation</li><li>Partner with third‑party vendors</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>HS Diploma/GED required; IT degree preferred</li><li>8–10 years IT experience (or comparable)</li><li>Strong understanding of manufacturing, warehousing & O2C processes</li><li>Experience with WMS, MRP, CRM, ERP, EDI, B2B</li><li>Strong customer service, communication, and problem‑solving skills</li><li>Broad Microsoft environment knowledge</li><li>Ability to learn quickly and handle multiple priorities</li></ul><p><br></p>
<p><strong>Senior IT Business Analyst – Long-Term Contract Opportunity</strong></p><p><br></p><p>We’re looking for an experienced <strong>Senior IT Business Analyst</strong> to join a high-impact project environment supporting medium to large-scale initiatives. This role is ideal for someone who thrives at the intersection of business and technology and enjoys guiding projects from early requirements through final delivery.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Partner with business teams to quickly understand needs and translate them into clear IT requirements</li><li>Document and manage requirements throughout the full project lifecycle</li><li>Work across multiple concurrent projects (typically three at a time)</li><li>Coordinate closely with development, QA, and technical teams during execution</li><li>Monitor implementations after rollout and complete final documentation at closure</li><li>Proactively identify and engage the right stakeholders and technical teams</li><li>Support project managers with technical insights and project direction</li></ul><p><strong>Project Environment</strong></p><ul><li>Medium to large-scale initiatives</li><li>Project timelines ranging from <strong>6 months to 2 years</strong></li><li>Full lifecycle exposure: initiation, planning, execution, and closure</li><li>Heavy focus on requirements, documentation, monitoring, and coordination</li></ul><p><strong>Technical Background</strong></p><ul><li>Strong exposure to IT systems and project environments</li><li>Ability to analyze and map data between systems</li><li>SQL knowledge is a plus</li><li>Experience with data or API mapping is helpful</li><li>No coding required, but a strong understanding of system dependencies is essential</li></ul><p><strong>What We’re Looking For</strong></p><ul><li>10+ years of experience in IT, QA, development, BA, or related roles</li><li>Direct Business Analyst experience preferred</li><li>Background across multiple organizations or environments</li><li>Excellent communication and stakeholder management skills</li><li>Ability to manage multiple priorities in a fast-moving environment</li><li>Interest in a long-term role (2–3 years) with meaningful impact</li></ul><p><br></p>
<p>This role partners closely with the Business Analyst Manager and cross-functional stakeholders to support the analysis, design, and implementation of business processes and systems. The Jr Business Analyst contributes across the full project lifecycle, including requirements gathering, solution design, testing, release support, documentation, and end-user training. The ideal candidate is analytical, proactive, and eager to grow their business analysis skill set while contributing to high-impact initiatives across the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Collaborate with business stakeholders and subject matter experts to elicit, analyze, document, and validate business requirements</li><li>Translate business needs into clear, actionable functional requirements and support IT teams during solution design and implementation</li><li>Assist with system testing, user acceptance testing (UAT), release coordination, and post-implementation support</li><li>Provide first-level user support by triaging issues, resolving basic problems, and coordinating with IT teams as needed</li><li>Develop and maintain process documentation, user guides, and training materials</li><li>Support and deliver user training sessions to business teams</li><li>Manage multiple initiatives simultaneously while maintaining strong attention to detail in a fast-paced environment</li><li>Participate in continuous improvement efforts related to systems, data, and business processes</li></ul><p><br></p>
We are looking for a skilled Business Analyst to join our team in Brookfield, WI. The ideal candidate will have experience working in a manufacturing environment and a solid understanding of system analysis, supply chain processes, and organizational technology solutions. This role requires a proactive individual who can collaborate with stakeholders to align business strategies with technological advancements. This role is a direct hire opportunity and fully onsite, with no must be eligible to work in the U.S. opportunities at this time. <br> Responsibilities: • Act as a bridge between the IT department and business units to ensure technical solutions align with user needs. • Analyze business operations to identify areas for automation and process improvement. • Design, document, and implement technical solutions based on project requirements and industry standards. • Collaborate with stakeholders to define system requirements and support enterprise-level implementations. • Develop and execute test plans to ensure the quality and functionality of delivered solutions. • Provide hands-on support for technical architecture, integration, and customization of systems. • Maintain documentation of IT processes and procedures for future reference and knowledge sharing. • Stay informed on technological trends to introduce innovative solutions to internal teams. • Ensure compliance with best practices in software development and delivery. • Handle additional responsibilities as assigned to meet organizational goals
We are looking for an experienced Business Analyst to join our team in Bayport, Minnesota. This role is ideal for a detail-oriented and technically skilled individual who excels at bridging the gap between business needs and IT solutions. As part of this long-term contract position, you will work closely with cross-functional teams to ensure effective data mapping, documentation, and solution testing within an agile framework.<br><br>Responsibilities:<br>• Gather and analyze business requirements to design and implement effective IT solutions.<br>• Collaborate with stakeholders to create functional designs and ensure alignment with business objectives.<br>• Support and enhance .NET solutions, operational data stores, and Power BI models and reports.<br>• Perform data mapping and wrangling to streamline processes and improve system functionality.<br>• Test developed solutions to ensure accuracy and compliance with requirements.<br>• Provide ongoing support for supply chain applications and other related systems.<br>• Adapt to shifting priorities and business needs, demonstrating agility in problem-solving.<br>• Work effectively within an agile team to manage and execute tasks.<br>• Communicate technical concepts in a clear and concise manner to non-technical audiences.<br>• Participate in on-site work three days per week, with Wednesdays preferred.
<p>Our client is seeking a highly detail‑oriented <strong>Revenue Accountant/Analyst</strong> to support key Order‑to‑Cash and trade promotion accounting activities for 3-4 months. This role is ideal for a proactive professional who enjoys investigating granular issues, partnering cross‑functionally, and managing complex revenue‑related workflows. </p><p><br></p><p>The position follows a hybrid schedule with on‑site days in Berkeley, CA.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Support billing, credit, and collections activities by maintaining current open receivables and resolving payment delays</li><li>Review open orders and approve shipments based on credit status</li><li>Collaborate with internal teams to resolve issues involving billing, EDI, deductions, pricing, or delivery discrepancies</li><li>Research, code, and resolve customer deductions related to trade promotions and supply‑chain charges</li><li>Maintain low aged deduction balances and ensure proper P& L expensing</li><li>Analyze customer‑level P& L activity, variance drivers, and adherence to policies or budget</li><li>Monitor trade promotion spend and identify anomalies or unplanned expenses</li><li>Partner with Sales and Finance to review weekly and monthly revenue‑related updates</li><li>Support monthly close with reconciliations, journal entries, and reporting</li><li>Participate in team projects and provide subject‑matter expertise in trade spend and revenue accounting</li></ul>
The Business Analyst will work closely with project stakeholders, business users, and IT teams to define, document and manage requirements to ensure successful delivery for our Business Continuity Plan (BCP) Disaster Recovery (DR) migration project. BCP DR specific responsibilities may include:<br>• Perform application dependency mapping to identify upstream/downstream services for DR.<br>• Compile DR readiness requirements, smoke test scenarios for connectivity validation, access/identity requirements, and expected operational continuity outcomes.<br>• Develop or update DR runbooks and BCP operational procedures for Cloud-based recovery.<br><br>What does it take to be an IT Business Analyst? <br>Required:<br>• Experienced business analyst working on large scale projects. <br>• Ability to analyze current state processes (as-is) and help to design future state (to-be)<br>• Excellent requirements management<br>• Familiarity with various software development life cycles (e.g., Agile, Waterfall, etc.)<br>• Experience in business process mapping and workflow modeling<br>• Outstanding written/verbal communication skills and analytical skills. Functional and Non-Functional documentation. <br>• Serve as the liaison between the business stakeholders and IT teams. <br>• Ability to multi-task and work independently as needed to deliver a quality product<br>• Participate in design walkthroughs and reviews.<br>• Experience with helping to define test cases for User Acceptance Testing.<br>• Support QA and testing team to review test plans, validate requirements and participate in UAT. <br>• Experience with change management efforts: user training documentation and knowledge transfer.<br>• Experience working with Jira.<br><br>Preferred:<br>• Gas and electric utility experience<br>• Experience on a disaster recovery related project<br>• Experience with cloud migration project.
We are looking for an experienced Business Analyst to join our team in Downers Grove, Illinois. In this role, you will act as a vital link between business operations and IT, ensuring seamless communication and collaboration to meet organizational objectives. The ideal candidate will possess strong analytical skills, a customer-focused approach, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Collaborate with business units to understand operational needs and translate them into technical requirements.<br>• Act as the primary liaison between IT and business stakeholders, fostering clear communication and alignment.<br>• Conduct research, impact analysis, and workflow evaluations to gather and analyze requirements for new initiatives.<br>• Develop detailed specifications, test plans, and documentation to support system functionality and business processes.<br>• Provide technical and functional support for enterprise systems, including configuration, testing, and troubleshooting.<br>• Design and implement training programs to enhance user understanding of systems and processes.<br>• Create and execute test cases to validate system functionality and ensure quality standards are met.<br>• Lead the resolution of technical issues, acting as the escalation point for help desk cases and ensuring timely solutions.<br>• Monitor industry trends and emerging technologies to recommend improvements and innovative solutions.<br>• Maintain compliance with change control procedures, ensuring proper documentation and communication throughout projects.
<p>Noe Silva with Robert Half Finance and Accounting is assisting a large organization in securing them a Business Analyst. We are seeking a highly analytical and collaborative Business Analyst to support business and financial planning, performance analysis, cross-functional initiatives, and executive decision-making. This role serves as a strategic partner across departments, enabling data-driven improvements in profitability and operational efficiency. This is a strategic role is reporting to the President. If interested, please contact Noe Silva with Robert Half Finance and Account at 808.452.0264. All inquiries are confidential.</p><p><br></p><p><strong>Business & Financial Planning</strong></p><ul><li>Lead and coordinate the annual budgeting process with accounting and operations teams.</li><li>Analyze financial and operational performance to deliver actionable insights for executive leadership.</li><li>Support the assessment and validation of business plans, investments, and operational strategies.</li></ul><p><strong>Profitability & Cost Management</strong></p><ul><li>Collaborate with Accounting, Production, and Supply Chain teams on cost and margin analysis.</li><li>Lead the development and evaluation of pricing strategies, including impact modeling and performance monitoring.</li><li>Identify, develop, and implement cost reduction and productivity improvement initiatives across sales, distribution, warehousing, and manufacturing.</li></ul><p><strong>Cross-Functional Business Support</strong></p><ul><li>Act as a business and financial thought partner to Sales, Logistics, Warehouse, and Production/Manufacturing teams.</li><li>Translate operational challenges into financial and strategic implications, providing recommendations for improvement.</li><li>Foster departmental alignment around profitability-focused decision making.</li></ul><p><strong>Liaison & Communication</strong></p><ul><li>Serve as a key liaison with global headquarters, aligning on financial performance, budgeting, and strategic goals.</li><li>Support consistency and transparency in financial reporting with the accounting team.</li><li>Facilitate communication and alignment with affiliated entities and external partners as required.</li></ul><p><strong>Executive Decision Support</strong></p><ul><li>Prepare analyses, presentations, and recommendations for executive and leadership meetings.</li><li>Advise executive management with objective, data-driven perspectives.</li><li>Assist leadership with balancing near-term results and long-term organizational goals.</li><li>Take on special projects and other duties as assigned by executive leadership.</li></ul><p><strong>Organizational Positioning</strong></p><ul><li>This position does not perform routine accounting activities.</li><li>No direct reports.</li><li>Success is measured by outcomes, improvements in profitability, and quality of decision support, not by team size.</li></ul><p><br></p><p><br></p><p><br></p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>We are looking for an experienced Business Analyst IT L3 to join our team in Southern California. In this role, you will serve as a key expert in Transportation and Warehouse Systems, supporting enterprise-level logistics applications to ensure smooth operations and successful project delivery. This is a long-term contract position requiring onsite work four days per week, with occasional travel.</p><p><br></p><p>Responsibilities:</p><p>• Act as a primary functional expert for Warehouse Management and Transportation Management Systems, providing operational and application support.</p><p>• Analyze logistics and warehouse business requirements to develop functional designs, system configurations, and integration solutions.</p><p>• Lead or assist in implementing application enhancements, resolving defects, and managing multi-phase projects.</p><p>• Oversee the full delivery lifecycle, including requirements gathering, design, configuration, testing, deployment, and post-implementation support.</p><p>• Provide daily production support by troubleshooting and resolving issues affecting warehouse operations and transportation systems.</p><p>• Coordinate integrations between logistics platforms, mainframe systems, carriers, and third-party providers to ensure seamless data flow.</p><p>• Investigate production incidents, perform root cause analysis, and collaborate with technical teams and vendors to resolve disruptions.</p><p>• Manage Oracle Cloud operations, including service requests, quarterly updates, regression testing, and business readiness activities.</p><p>• Ensure logistics systems are scalable, secure, and aligned with enterprise standards to support solution and integration architecture.</p><p>• Handle application security and user access, including role setup and troubleshooting for warehouse and transportation platforms.</p>
<p><strong>About the Role</strong></p><p>We’re proactively connecting with experienced Systems Analysts who enjoy working at the intersection of business processes and Oracle-based applications. This role focuses on discovery, analysis, and solution design, with hands-on involvement in Oracle technologies to support and enhance enterprise systems used across multiple departments.</p><p>This is an ideal opportunity for someone who understands how systems support retail operations and can translate business needs into reliable, scalable technical solutions.</p><p><strong>What You’ll Do</strong></p><ul><li>Partner with business users to analyze workflows, requirements, and system gaps</li><li>Perform discovery, feasibility assessments, and impact analysis for new initiatives and enhancements</li><li>Design functional and technical solutions leveraging Oracle Forms, Reports, PL/SQL, and APEX</li><li>Support and enhance existing Oracle applications across multiple business areas</li><li>Write, debug, and test code as needed to support system enhancements and issue resolution</li><li>Develop and maintain system, process, and functional documentation</li><li>Coordinate implementations with DBAs, QA teams, developers, and end users</li><li>Ensure consistency, standardization, and adherence to best practices</li><li>Provide production support and organizational systems guidance</li><li>Support knowledge sharing and peer training initiatives</li></ul>
We are looking for a skilled Business Analyst to join our team in Tempe, Arizona. In this long-term contract role, you will play a pivotal part in analyzing business processes, enhancing customer service operations, and collaborating closely with cross-functional teams. This is an excellent opportunity for professionals who excel in strategic problem-solving and thrive in dynamic retail environments.<br><br>Responsibilities:<br>• Conduct detailed business analysis to identify areas for improvement and recommend actionable solutions.<br>• Collaborate with call center teams to enhance customer service operations and streamline workflows.<br>• Review and analyze documentation to ensure accuracy and compliance with organizational standards.<br>• Work within Agile Scrum frameworks to prioritize tasks and deliver projects efficiently.<br>• Perform gap analyses to identify discrepancies between current and desired business processes.<br>• Utilize tools such as BlackLine to support financial reconciliation and reporting activities.<br>• Communicate findings and recommendations clearly to stakeholders across various departments.<br>• Develop and maintain comprehensive reports to track progress and measure success.<br>• Facilitate meetings with stakeholders to gather requirements and address challenges.<br>• Ensure alignment between technical solutions and business objectives.
<p>Our company is seeking a proactive and detail-oriented Business Analyst to join our dynamic metals trading team. This role requires direct engagement with end users to understand business requirements and translate them into effective solutions supporting our fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Partner directly with end users to gather and analyze functional requirements, delivering solutions that align with the needs of our metals trading business.</li><li>Configure, update, test, and support financial systems and related applications throughout their full lifecycle.</li><li>Design, maintain, and support proprietary reports and analytics used by accounting, controllers, physical operations, and trading teams.</li><li>Build and troubleshoot SQL queries, Business Objects reports, and other BI outputs.</li><li>Perform root-cause analysis and resolve system issues in close collaboration with business users, other analysts, and vendors.</li><li>Document configurations, procedures, and solutions within our internal knowledge base (wiki).</li><li>Work collaboratively with the IS team in a shared-work environment where teamwork is valued over silos.</li><li>Stay current on relevant systems and technologies through ongoing training, certifications, and seminars.</li><li>Occasionally travel internationally as required.</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team in Tallahassee, Florida. In this long-term contract position, you will play a key role in gathering and analyzing business requirements, ensuring effective communication between stakeholders, and driving process improvements. The ideal candidate will have strong analytical skills and a proven ability to deliver solutions within Agile frameworks.<br><br>Responsibilities:<br>• Gather and analyze business requirements by collaborating with stakeholders and facilitating workshops.<br>• Create detailed documentation, including user stories, acceptance criteria, and process flow diagrams, ensuring traceability in Azure DevOps.<br>• Partner with technical teams to translate business needs into actionable plans and oversee testing and implementation phases.<br>• Develop business cases and feasibility studies to support project proposals and decision-making processes.<br>• Conduct gap analyses and impact assessments to identify opportunities for system enhancements and process improvements.<br>• Support user acceptance testing by developing test cases and coordinating testing activities.<br>• Provide guidance on best practices for business analysis and ensure alignment with organizational goals.<br>• Maintain comprehensive documentation, including data models, business rules, and standard operating procedures.<br>• Deliver regular status updates, project reports, and time sheets to stakeholders and management.<br>• Offer ongoing support to business users, addressing issues and identifying opportunities for continuous improvement.
We are looking for a motivated and adaptable Business Analyst to join our team in Inver Grove Heights, Minnesota. This is a Long-term Contract position that will involve supporting account managers and sales teams within the refined fuels and propane sectors. The ideal candidate will thrive in a fast-paced environment, demonstrate strong analytical skills, and have a commitment to improving processes and delivering excellent customer experiences.<br><br>Responsibilities:<br>• Manage and amend wholesale propane contracts, ensuring accuracy and compliance with established terms.<br>• Input and maintain critical contract details in accounting, scheduling, and inventory management systems.<br>• Collaborate with account managers to resolve disputes and ensure equitable solutions for customers.<br>• Support the propane control room by troubleshooting and testing system functionalities.<br>• Maintain and update Excel databases to track daily market prices effectively.<br>• Partner with teams in sales, logistics, and accounting to ensure proper contract setup and operational accuracy.<br>• Match received ethanol loads in systems in collaboration with the Renewable Fuels team.<br>• Assist with marketing program execution and project management activities.<br>• Provide support to refined fuels wholesale operations and energy equipment teams on various projects.<br>• Identify opportunities for process improvements and contribute to their implementation.
<p>This role supports a large global IT services organization that includes the service desk, learning and development, end‑user technology, and equipment servicing, working within a structured and collaborative nine‑person team. It offers exposure to a mega‑scale IT environment and hands‑on learning across diverse IT operational areas. In this position, the Business Analyst II will contribute to a major ServiceNow migration initiative by gathering and documenting business requirements for on‑premises processes, partnering with IT support engineering teams to map workflows, clarify needs, and produce high‑quality documentation to support the overall migration effort.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Gather and document business requirements for the ServiceNow migration.</li><li>Conduct business process mapping and workflow documentation using ASONA, Lucidchart, and Microsoft 365 tools.</li><li>Translate engineering requirements into clear, simplified language for both technical and non‑technical audiences.</li><li>Participate in stakeholder meetings (approx. 30%).</li><li>Produce detailed documentation supporting IT support engineering and project teams (approx. 70%).</li><li>Collaborate within a large organization with multiple verticals and stakeholders.</li></ul>
<p>We are looking for an experienced Business Analyst to join our team in Southern California. In this long-term contract role, you will play a key part in analyzing business operations and facilitating digital transformation projects for the automotive industry. The position requires strong collaboration skills to work with diverse stakeholders and a solid ability to manage project deliverables and system enhancements following Agile and Waterfall methodologies.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed system and business analysis to support enterprise-wide digital transformation initiatives.</p><p>• Facilitate workshops, including data analysis sessions and workflow evaluations, to gather and refine business requirements.</p><p>• Develop and prioritize comprehensive backlogs by validating complex business needs and translating them into actionable plans.</p><p>• Coordinate and lead stakeholder meetings, including scheduling, documenting minutes, and ensuring follow-ups.</p><p>• Support production systems by troubleshooting issues and implementing necessary updates.</p><p>• Design and execute test cases for complex batch and online processes, ensuring system functionality and reliability.</p><p>• Prepare communication materials such as presentations tailored to diverse audiences, including business stakeholders.</p><p>• Collaborate with business units to identify opportunities for process automation and improvement.</p><p>• Assist project managers with planning tools and, occasionally, take ownership of smaller project plans.</p><p>• Conduct feasibility studies to evaluate the cost, efficiency, and technical viability of proposed solutions.</p>
<p>We are looking for a skilled Business Analyst. In this long-term contract position, you will play a key role in ensuring the accuracy and efficiency of financial and data processes within the reinsurance industry. This opportunity offers a dynamic environment where your analytical and problem-solving skills will be essential to maintaining compliance and improving workflows.</p><p><br></p><p>Responsibilities:</p><p>• Validate premium and loss calculations within the system to ensure accurate program results.</p><p>• Analyze discrepancies between system-generated data and manual processing outcomes.</p><p>• Collaborate with program accounting teams and IT staff to support data validation efforts.</p><p>• Conduct comparative analysis between pre-production and production environments to confirm data accuracy.</p><p>• Perform detailed reviews of financial reconciliations to ensure compliance and precision.</p><p>• Contribute to process improvement initiatives by identifying gaps and recommending solutions.</p><p>• Support the implementation of system enhancements and updates as required.</p><p>• Prepare reports and documentation to communicate findings and recommendations effectively.</p><p>• Partner with cross-functional teams to address system-related challenges and streamline processes.</p><p>• Monitor data integrity and address issues promptly to maintain operational excellence.</p>
We are looking for an ERP Business Analyst to join our team in Mentor, Ohio. This role is ideal for someone who is detail-oriented, excels at analyzing business processes, and drives system improvements. You will play a key role in optimizing workflows and ensuring efficient use of ERP systems.<br><br>Responsibilities:<br>• Analyze business processes to identify areas for improvement and recommend solutions.<br>• Collaborate with team members to optimize ERP systems and streamline operations.<br>• Develop and maintain documentation for system processes and procedures.<br>• Provide support and training to users on ERP functionalities.<br>• Ensure the accuracy and integrity of ERP data through regular audits and monitoring.<br>• Work independently and proactively to address system-related challenges.<br>• Assist in the implementation and configuration of ERP systems, including testing and troubleshooting.<br>• Identify opportunities for process automation and drive efforts to implement them.<br>• Communicate effectively with stakeholders regarding system updates and enhancements.
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>We are looking for an experienced to join our client's team in Vancouver, WA. This is a long-term contract position ideal for someone who is advanced in high volume data entry, intermediate Excel, CRM systems and Configure Price Quote (CPQ). The role involves contributing to critical business functions, auditing data within Salesforce and Configure Price Quote (CPQ), while leveraging cutting-edge tools and platforms.</p><p><br></p><p>Responsibilities:</p><p>• Support a CRM data separation project by pulling, organizing, and migrating CRM data into centralized and new internal systems</p><p>• Perform high‑volume data entry, file uploads, and light data validation to ensure clean, accurate transfers across CRM and CPQ environments</p><p>• Enter ad hoc quotes into the CPQ workflow while maintaining accuracy during simplified bundling and pricing processes</p><p>• Collaborate with a Senior Analyst and a small team to execute daily tasks, following established procedures and maintaining data integrity</p><p>• Work on‑site three days per week and coordinate with a Vancouver‑based manager to align on priorities and progress</p><p>• Maintain reliability, confidentiality, and consistency while completing non‑technical tasks—no coding, system configuration, or admin work require</p>
<p>We are seeking a Senior Business Analyst with strong technical acumen and advanced SQL expertise to support a high-profile enterprise implementation project. This individual will serve as the bridge between business and technical teams—translating complex requirements into actionable deliverables, validating configurations, and ensuring system accuracy through detailed testing and analysis.</p><p><br></p><p><strong><em>100% REMOTE | CST/EST TIMEZONES PREFERRED | GREENCARD HOLDER/US CITIZEN</em></strong></p><p><br></p><p><strong>Role Overview</strong></p><p>The Senior Business Analyst will collaborate closely with project managers, developers, and client stakeholders to define requirements, test configurations, and ensure seamless data flow across systems. This role is ideal for someone who thrives in technical environments, is comfortable digging into data with SQL, and can confidently validate system performance through configuration testing and data validation.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Partner with technical and business teams to gather, analyze, and document functional and non-functional requirements.</li><li>Write and execute complex SQL queries to extract, validate, and reconcile data across multiple systems.</li><li>Conduct configuration testing to ensure system setups align with documented requirements and business logic.</li><li>Support system testing, UAT, and regression testing—logging defects and driving resolution with developers.</li><li>Create detailed documentation for data mapping, process flows, and configuration outcomes.</li><li>Develop and maintain reports or dashboards to support decision-making and track implementation progress.</li><li>Facilitate requirements sessions and ensure clear alignment between business objectives and system functionality.</li><li>Provide ongoing analytical support post-deployment to monitor accuracy, identify gaps, and recommend enhancements.</li></ul>
Business Process Analyst Responsibilities & Duties<br>· Conducting process mapping and process improvement initiatives<br>· Developing and maintaining process documentation and training materials<br>· Conducting process improvement workshops with cross-functional teams<br>· Analyzing data to identify trends, inefficiencies, and areas for improvement<br>· Creating and implementing process improvement recommendations<br>· Providing support and guidance to stakeholders during process changes<br>· Maintaining an up-to-date understanding of best practices in business process management<br>· Communicating process changes and results to key stakeholders<br>· Developing and maintaining strong relationships with stakeholders to ensure successful adoption of process improvements<br>Business Process Analyst Qualifications & Skills<br>· Experience in a manufacturing or service-oriented industry<br>· Experience with process improvement software such as Process Street or ProcessMaker<br>· Certification in Six Sigma or Lean<br>· 3-5 years of experience in business process analysis or related field<br>· Strong analytical and problem-solving skills<br>· Excellent interpersonal and communication skills<br>· Ability to effectively manage multiple projects and priorities<br>· Familiarity with process improvement methodologies such as Six Sigma or Lean<br>· Experience with process mapping tools such as Visio or Lucidchart<br>· Knowledge of data analysis tools such as Excel and Power BI
