We are looking for a skilled Dispatcher to join our team in Elkhart, Indiana. This Contract to permanent role is ideal for someone with a background in transportation or logistics who thrives in fast-paced environments. The position involves coordinating operations, addressing customer inquiries, and ensuring smooth communication between team members and departments.<br><br>Responsibilities:<br>• Collaborate with various departments to address customer concerns and disputes while gaining proficiency in internal operational systems.<br>• Investigate and resolve issues related to missed pickups, misplaced containers, and property damage.<br>• Provide support to drivers by clarifying pickup or delivery questions and ensuring service accuracy.<br>• Schedule and dispatch tasks to employees and departments efficiently throughout the day.<br>• Utilize software applications such as Microsoft Word and Excel to complete daily responsibilities effectively.<br>• Deliver exceptional customer service, fostering positive relationships and goodwill during daily interactions.<br>• Handle high call volumes in a cooperative and fast-paced environment while promoting additional services.<br>• Solicit sales for new or supplementary services to meet customer needs.<br>• Perform other job-related duties as assigned to support team operations.
<p>A busy service-based company in <strong>Valley Center</strong> is hiring a <strong>Dispatcher</strong> to support daily field operations. This position requires someone who is highly organized, comfortable prioritizing multiple requests, and capable of delivering top-tier customer service.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage high-volume scheduling for field crews and service calls</li><li>Track job statuses and proactively resolve conflicts or delays</li><li>Provide real-time communication to technicians regarding assignments and route changes</li><li>Handle inbound calls from customers, ensuring accurate and timely follow-up</li><li>Enter job details, notes, and updates into the company’s dispatching platform</li><li>Ensure compliance with internal procedures and service standards</li></ul>
We are looking for a dedicated Dispatcher to join our team in Midland, Texas. This position offers the opportunity to work in a dynamic environment within the utilities/infrastructure industry. The role involves managing essential dispatch operations and maintaining accurate records to ensure smooth workflow and customer satisfaction.<br><br>Responsibilities:<br>• Answer and manage incoming customer calls, addressing inquiries and concerns promptly.<br>• Coordinate and dispatch technicians to service locations efficiently.<br>• Create and maintain service tickets, ensuring accurate documentation.<br>• Generate invoices and verify their accuracy before submission.<br>• Input and update data in system databases with precision and attention to detail.<br>• Track and manage inventory of equipment to ensure availability.<br>• Collaborate with team members to improve dispatch processes and resolve issues.<br>• Ensure compliance with company policies and procedures during all dispatch activities.<br>• Provide exceptional customer service by addressing client needs effectively.
<p>A busy field services and logistics company in Valley Center is looking for a detail-oriented <strong>Dispatcher</strong> to coordinate daily routes, communicate with field technicians, and support operations for a service area that spans North County and surrounding rural regions. This company values teamwork, reliability, and clear communication, making this role a key operational anchor.</p><p><br></p><p><strong>About the Role:</strong></p><p> As the Dispatcher, you will be responsible for assigning work orders, monitoring technician progress, managing schedule changes, and ensuring accurate communication between the office, customers, and field teams. Every day brings something different—emergencies, schedule shifts, customer requests—and you’ll be the one who keeps everything running smoothly.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Dispatch technicians based on location, skill set, customer needs, and priority levels</li><li>Monitor job progress in real time and update routes as needed</li><li>Communicate schedule changes, delays, and updates to customers and staff</li><li>Enter service requests, work orders, and job notes into the internal system</li><li>Coordinate with warehouse teams and management regarding supply needs or equipment issues</li><li>Track technician times, job completions, and documentation for billing</li><li>Provide exceptional customer service and maintain a calm, professional demeanor under pressure</li></ul>
<p>The <strong>Dispatcher</strong> is responsible for coordinating and managing the scheduling and dispatching of personnel, vehicles, or equipment to ensure efficient operations. This role requires excellent communication, organizational, and problem-solving skills to manage logistics, respond to emergencies, and maintain accurate records.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive and respond to calls, emails, or messages from customers, drivers, or field staff.</li><li>Schedule and dispatch drivers, service technicians, or delivery personnel according to priorities and availability.</li><li>Monitor the location and status of vehicles or staff using dispatching software or GPS tracking systems.</li><li>Communicate with drivers or field personnel to provide updates, instructions, and support.</li><li>Maintain accurate records of calls, routes, deliveries, and service activities.</li><li>Handle emergency and non-emergency situations calmly and efficiently.</li><li>Coordinate with other departments (maintenance, customer service, management) to ensure smooth workflow.</li><li>Prepare daily or weekly reports on operations, productivity, and incidents.</li><li>Ensure compliance with company policies, safety regulations, and service standards.</li></ul><p><br></p>
<p>We are looking for a skilled Dispatcher to join our client in Spanish Springs, Nevada. This Contract-to-permanent position requires someone who thrives in a dynamic environment, excels in customer service, and demonstrates exceptional organizational abilities. The role involves managing dispatch operations and ensuring smooth communication and coordination across teams. This is a part time position at 30 hours per week paying $21/hr</p><p><br></p><p>Responsibilities:</p><p>• Manage dispatch operations to ensure efficient coordination of logistics.</p><p>• Provide outstanding customer service by addressing inquiries and resolving issues promptly.</p><p>• Handle inbound calls and manage a multi-line phone system effectively.</p><p>• Maintain accurate records and perform filing duties to support operational needs.</p><p>• Coordinate schedules and track progress to ensure timely delivery of services.</p><p>• Communicate with team members to relay important updates and instructions.</p><p><br></p><p>If interested, please apply today!</p>
<p>We are seeking a highly organized and adaptable Dispatcher to join our team in Green, Ohio. In this pivotal role, you will coordinate service operations, ensure customer satisfaction, and provide critical support to field technicians. This position offers an excellent opportunity for growth in communication and organizational skills while contributing to the success of a dynamic team within the security industry.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Communication:</strong> Serve as the first point of contact for customers, gathering and clarifying service needs, addressing specific requests or exceptions, and maintaining a high level of satisfaction.</li><li><strong>Routing Optimization:</strong> Use automated routing systems during peak service times to optimize delivery efficiency.</li><li><strong>Support Field Technicians:</strong> Assist the service intake team by managing calls and inquiries from field technicians to ensure seamless operations.</li><li><strong>Team Collaboration:</strong> Work closely with service managers and technicians, leveraging collaboration tools like Microsoft Teams and Outlook to meet operational goals.</li><li><strong>Record Management:</strong> Maintain accurate, detailed records using ticketing systems such as Solomon and Astea, ensuring all service requests are tracked and fulfilled effectively.</li><li><strong>Software Adaptation:</strong> Adapt quickly to new software or systems to enhance operational processes and improve overall efficiency.</li><li><strong>Task Prioritization:</strong> Efficiently balance urgent customer demands and competing responsibilities while adhering to deadlines.</li><li><strong>Professional Conduct under Pressure:</strong> Perform under pressure with professionalism, collaborating with a variety of personalities to resolve conflicts effectively.</li></ul>
We are looking for a skilled Dispatcher to join our team on a long-term contract basis in Plymouth, Minnesota. The ideal candidate will excel at coordinating service calls, managing schedules, and supporting technicians to ensure seamless operations and excellent customer service. This role requires strong organizational abilities, effective communication skills, and proficiency in various computer systems.<br><br>Responsibilities:<br>• Respond promptly to incoming customer calls and inquiries.<br>• Schedule and coordinate service calls to ensure timely and efficient operations.<br>• Generate and update dispatch tickets for service appointments.<br>• Assign service technicians to their calls and provide necessary support.<br>• Conduct debriefs with technicians after each service call to gather feedback and updates.<br>• Maintain accurate records of technician schedules, including on-call and time-off details.<br>• Organize and manage the dispatch board and forecast workload for upcoming days.<br>• Participate in daily conference calls to address technician availability and escalate concerns as needed.<br>• Offer on-the-job training and guidance to technicians when required.<br>• Provide technicians with relevant information such as ticket details, directions, and required parts.
<p>Our client located near <strong>Camp Pendleton</strong> is seeking a reliable and detail-driven <strong>Dispatcher</strong> to join their operations team. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys coordinating schedules to keep daily operations running smoothly. You’ll be the key liaison between field staff, customers, and internal departments.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate daily schedules, job assignments, and route planning for field technicians</li><li>Monitor job progress and adjust schedules quickly when priorities shift</li><li>Answer inbound calls and provide accurate updates to customers and staff</li><li>Maintain logs, documentation, and service records with a high level of accuracy</li><li>Communicate delays, changes, and updates to teams in real time</li><li>Collaborate with operations supervisors to ensure resource availability</li></ul>
<p>We are looking for a skilled Dispatcher to join our client's team, on a contract basis. In this role, you will play a vital part in ensuring the seamless coordination of transportation operations within the agriculture industry. This position requires strong organizational abilities and excellent communication skills to manage schedules, monitor routes, and resolve logistical challenges efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and dispatch trucks between multiple warehouses to maintain timely operations.</p><p>• Monitor transfer truck routes and ensure punctual pick-ups and deliveries.</p><p>• Communicate effectively with drivers and warehouse teams to provide updates and address issues.</p><p>• Maintain accurate and detailed records of dispatching activities and related documentation.</p><p>• Collaborate with team members to enhance operational efficiency and resolve logistical concerns.</p><p>• Track and trace shipments from pick-up to delivery to ensure accuracy and timely updates.</p><p>• Coordinate with contractors, drivers, and carriers to support dispatch operations.</p><p>• Assist with logistics operations, including dispatching, paperwork completion, and system data entry.</p><p>• Ensure all processes are conducted in compliance with company policies and standards.</p><p>• Undertake additional projects and duties as assigned to support the logistics team.</p>
<p>We are looking for a dedicated <strong>Dispatcher in Princeton, Indiana</strong>! This is a <strong>contract-to-permanent position</strong>, offering an excellent opportunity to grow within the organization. The ideal candidate will manage dispatch operations efficiently while ensuring seamless communication with drivers and other team members. This role is based in an office setting and may occasionally require outdoor interaction with drivers. <strong>The hours for the Dispatcher are Monday - Friday, 5am-2pm CST with the occasional overtime and weekends required.</strong></p><p><br></p><p>Responsibilities of the Dispatcher:</p><p>• Coordinate and manage daily dispatch operations, ensuring timely communication with drivers and team members.</p><p>• Utilize load management systems and internal platforms to assign tasks and monitor progress.</p><p>• Respond to inbound calls promptly and provide exceptional customer service to address inquiries or concerns.</p><p>• Collaborate with drivers to resolve any scheduling or operational issues effectively.</p><p>• Maintain accurate records and documentation related to dispatch activities.</p><p>• Assist with prioritizing tasks and managing multiple responsibilities in a fast-paced environment.</p><p>• Operate Office tools such as Word, Excel, Teams, and Outlook for communication and reporting.</p><p><br></p>
We are looking for an organized and detail-oriented Dispatcher to join our team in Guadalupe, California. In this Contract-to-role, you will play a critical role in ensuring seamless communication and coordination between teams, customers, and logistics. If you thrive in fast-paced environments and have a passion for delivering excellent service, this role is a great opportunity for you.<br><br>Responsibilities:<br>• Manage dispatch operations efficiently, ensuring timely coordination of logistics and resources.<br>• Communicate clearly with drivers, customers, and internal teams to maintain smooth workflows.<br>• Utilize Computer Aided Dispatch systems to track and optimize transportation schedules.<br>• Respond to customer inquiries and resolve issues promptly to maintain high satisfaction levels.<br>• Monitor and update schedules using Microsoft Excel, ensuring accurate record-keeping.<br>• Collaborate with team members to address operational challenges and improve efficiency.<br>• Process invoices and manage financial records using QuickBooks.<br>• Maintain organized documentation through Microsoft Word and Outlook.<br>• Analyze dispatch data to identify areas for improvement and implement solutions.<br>• Ensure compliance with company policies and industry regulations during all dispatch activities.
<p>Robert Half is partnering with a growing company in search of a Customer Service / Dispatcher with strong administrative skills. This role is ideal for someone who is organized, personable, and comfortable working in a fast-paced, phone-heavy environment. This position has the potential to convert to a permanent role for the right candidate.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Schedule and dispatch technicians based on customer needs and availability</li><li>Answer a busy multi-line phone system and provide professional customer service</li><li>Coordinate communication between customers, technicians, and internal teams</li><li>Perform light administrative duties and assist with special projects</li><li>Use intermediate Microsoft Word and Excel for documentation and reporting</li><li>Create labels and accurately log information into the company system</li><li>File accounts payable invoices and maintain organized records</li><li>Contribute to a welcoming, professional office environment</li></ul><p><br></p>
We are looking for an experienced HVAC Dispatcher to join our team in Farmington Hills, Michigan. This long-term contract role involves managing service schedules, ensuring effective communication with customers, and providing support to technicians in the field. The ideal candidate will thrive in a fast-paced environment, possess strong organizational skills, and have a customer-focused mindset.<br><br>Responsibilities:<br>• Coordinate and schedule service calls, dispatching HVAC technicians based on urgency, location, and skill set.<br>• Communicate with customers to confirm appointments and provide updates on technician arrival times.<br>• Monitor technician routes and performance to maximize efficiency and address any logistical challenges.<br>• Handle customer concerns professionally and escalate issues to management as needed.<br>• Maintain accurate records of service calls, technician productivity, and job statuses using dispatch software and Excel.<br>• Ensure technicians are equipped with the necessary tools, parts, and information to complete assigned tasks.<br>• Address scheduling conflicts and resolve real-time issues to maintain smooth service operations.<br>• Respond promptly to emergency service requests by dispatching appropriate personnel.<br>• Assist in inventory management and ensure sufficient stock of required tools and parts.<br>• Prepare and present reports on service performance and productivity metrics.
<p>We are seeking a <strong>proactive and driven Customer Service Representative (CSR) Lead</strong> to join our client's team! This role is ideal for someone with strong leadership skills, a built-in sense of urgency, and the ability to work independently while managing multiple priorities. As the CSR Lead, you’ll act as the right hand to management, helping to streamline operations, monitor team performance, provide coaching, and tackle day-to-day challenges with initiative and efficiency.</p><p>You’ll be the go-to person for ensuring work is completed timely and effectively, backing up CSRs and dispatchers, and helping our team achieve its full potential. While this is not a supervisory role, you’ll function as a <strong>team lead</strong>, helping to manage stats, review calls, coach staff, and monitor key performance metrics to ensure goals are consistently met.</p><p>If you’re a natural problem-solver who thrives in a fast-paced environment and enjoys taking the reins to make impactful contributions, we’d love to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a <strong>right hand</strong> to management, taking ownership of tasks to relieve workload and ensure seamless operations.</li><li>Assist in <strong>backing up CSRs</strong> and dispatchers as needed, including handling overflow calls.</li><li>Function as a <strong>team lead</strong> by monitoring and tracking team performance metrics; compile and review stats to identify areas of improvement.</li><li>Review calls aided by <strong>AI integrations</strong>, monitor performance, and provide coaching for both AI-supported and internal staffing initiatives.</li><li>Ensure that metrics and goals are being consistently met; assist in <strong>motivating the team</strong> to reach high performance standards.</li><li>Handle <strong>day-to-day tasks</strong> independently with minimal oversight, including correcting issues as they arise and making sound decisions to address challenges.</li><li>Investigate and resolve issues such as incomplete invoices or missed payments by identifying the root cause and taking actionable next steps.</li><li>Foster a positive and collaborative team environment while helping develop a culture of accountability and urgency.</li></ul><p><br></p><p><strong>Any PERKS and BENEFITS? YES, absolutely!</strong></p><ul><li><strong>Performance-Based Bonuses</strong> – Your hard work pays off! Earn additional incentives for meeting and exceeding goals once you transition to a permanent role.</li><li><strong>Benefits </strong>– Enjoy comprehensive benefits including health, dental, vision, and retirement plans once you transition to a permanent role.</li><li><strong>Team Culture That Feels Like Family</strong> – Join a supportive, close-knit team where collaboration and respect are at the core of everything we do.</li><li><strong>Growth Opportunities</strong> – This contract-to-hire role is designed to help you build a long-term career with a company that values loyalty and development.</li><li><strong>Stability & Impact</strong> – Be part of a locally owned business where your contributions make a real difference every day.</li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Administrative Assistant to join our client's team Grand Rapids, Michigan. This Contract to permanent position offers an exciting opportunity to contribute to the seamless operation of our administrative processes while engaging with various office functions. The ideal candidate will be organized, proactive, and capable of managing multiple responsibilities with efficiency and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update data within Excel and SmartSheets, ensuring accuracy and timeliness.</p><p>• Input financial records into QuickBooks, generate reports, and integrate information into spreadsheets.</p><p>• Provide support for accounting tasks and assist with maintaining organized records.</p><p>• Utilize scheduling and customer management tools to coordinate activities effectively.</p><p>• Act as a backup to the service dispatcher when required, ensuring uninterrupted workflow.</p><p>• Collaborate closely with office staff to promote efficient operations and resolve issues.</p><p>• Execute a variety of general administrative tasks to support overall company productivity.</p><p>• Assist with scheduling and customer interaction to ensure smooth communication and service delivery.</p>
<p>We are looking for a detail-oriented AR/Collections & Order Coordinator to join our team in the Florence, New Jersey area. This role involves managing accounts receivable, coordinating sales orders, processing invoices, and handling collections. The ideal candidate will thrive in a fast-paced environment and effectively collaborate with sales and operations teams to ensure seamless order management and customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and organize sales orders for customer approval and signatures.</p><p>• Coordinate with sales representatives to verify order accuracy and ensure timely processing.</p><p>• Communicate regularly with the Purchasing Manager and Dispatcher to align material needs and delivery schedules.</p><p>• Provide daily updates to customers regarding order status and delivery timelines.</p><p>• Address customer inquiries promptly and offer effective solutions to resolve issues.</p><p>• Assist in completing credit applications and review sales orders for compliance.</p><p>• Maintain accurate customer records and oversee the invoicing process.</p><p>• Collaborate with team members to support departmental goals and foster a positive working environment.</p><p>• Adapt to changes in workflows and procedures to optimize efficiency.</p><p>• Take initiative to manage responsibilities independently while adhering to company policies.</p>
<p>Robert Half is partnering with a long-standing, family-oriented organization to hire a <strong>Dispatch Support Coordinator</strong>. This role is perfect for someone who enjoys a blend of administrative work, customer interaction, and supporting the daily flow of operations.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p>In this position, you’ll help keep daily operations running smoothly by supporting dispatch activities and completing a variety of administrative and office responsibilities. You’ll assist with driver scheduling while ensuring accurate, timely information is routed where it needs to go.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><p>• Enter ticket and scale information into internal systems for the Accounting team</p><p> • Assist walk-in customers who bring payout tickets for materials</p><p> • Monitor trucks on the scale and ensure weight data transfers correctly into the system</p><p> • Answer incoming calls and provide professional, timely support</p><p> • Process paperwork for inbound and outbound loads</p><p> • Prepare and distribute driver work orders</p><p> • File trucking, dispatch, and scale logs</p><p> • Support driver scheduling during busy periods</p><p> • Handle occasional cash transactions for customer payouts</p><p> • Maintain strong organization, accuracy, and attention to detail throughout the day</p><p><br></p><p><strong>Why You’ll Love Working Here</strong></p><p>This is a stable, well-established organization that is deeply connected to the community. The team is known for its longevity and supportive culture, and they offer competitive benefits and a workplace where employees are valued and celebrated.</p>
<p><strong>Robert Half Permanent Placement</strong> is partnering with a <strong>Manufacturing & Distribution</strong> company in <strong>Tonawanda, NY</strong> on their search for an <strong>Office and Dispatch Manager</strong> to join their team. Starting salary is <strong>$55,000 - $65,000</strong> based on experience and includes a comprehensive total benefits package. Our great partner is going through a tremendous growth period and has been around since the 1950s! The ideal candidate will bring both proven leadership skills and developed office management experience.</p><p><br></p><p><strong>Please note</strong>: this is a variable shift position with eventual focus on west coast hours and some weekend responsibilities. First 90 days will be in office 8-5 M-F. After 90 days, you will switch to a hybrid role with two consecutive days off during the week and an eventual shift to 12 PM - 8PM with some weekend remote work. This is for someone who enjoys a non-traditional schedule!</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Operational Oversight: Manage day-to-day office activities including scheduling, documentation, reporting, and coordination to support production and distribution goals</li><li>Team Leadership: Supervise, train, and mentor office staff to promote accountability, performance, and teamwork</li><li>Customer Service: Serve as a point of contact for escalated issues ensuring prompt and professional resolution for both internal and external stakeholders</li><li>Compliance & Safety: Ensure office operations align with company policies, industry standards, and compliance requirements</li><li>Continuous Improvement: Identify and implement process improvements to streamline administrative workflows, improve communication, and enhance efficiency</li><li>Cross-Functional Collaboration: Partner with operations, warehouse, logistics, and sales teams to support scheduling, order fulfillment, and overall business objectives</li><li>Reporting & Documentation: Maintain accurate records, generate reports, and support audits or compliance reviews when required</li></ul>
