We are looking for a skilled Dispatcher to join our team in Elkhart, Indiana. This Contract to permanent role is ideal for someone with a background in transportation or logistics who thrives in fast-paced environments. The position involves coordinating operations, addressing customer inquiries, and ensuring smooth communication between team members and departments.<br><br>Responsibilities:<br>• Collaborate with various departments to address customer concerns and disputes while gaining proficiency in internal operational systems.<br>• Investigate and resolve issues related to missed pickups, misplaced containers, and property damage.<br>• Provide support to drivers by clarifying pickup or delivery questions and ensuring service accuracy.<br>• Schedule and dispatch tasks to employees and departments efficiently throughout the day.<br>• Utilize software applications such as Microsoft Word and Excel to complete daily responsibilities effectively.<br>• Deliver exceptional customer service, fostering positive relationships and goodwill during daily interactions.<br>• Handle high call volumes in a cooperative and fast-paced environment while promoting additional services.<br>• Solicit sales for new or supplementary services to meet customer needs.<br>• Perform other job-related duties as assigned to support team operations.
<p><strong>Job Summary</strong></p><p> </p><p>· Providing a friendly voice in our Dispatching/Customer Service department who is detail oriented for our fast growing and professional construction company to set up jobs and dispatch crews. </p><p> </p><p><strong>Duties and responsibilities</strong></p><p>· Scheduling and dispatching drivers, work crews, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.</p><p>· Schedule work for Foundation and Plumbing.</p><ul><li> Prioritize calls according to urgency and importance.</li></ul><p>· Resolve customer service issues.</p><p>· Coordinate and expedite customer inquiries to other departments.</p><p>· Preparing work orders for crew or receiving work orders from work crews</p>
We are looking for a dedicated Dispatcher to join our team in Grand Rapids, Michigan. This contract-to-permanent role is an exciting opportunity for individuals who thrive in fast-paced environments and excel at coordinating logistics while providing exceptional customer service. As a Dispatcher, you will play a key role in ensuring seamless operations and effective communication within the transport industry.<br><br>Responsibilities:<br>• Coordinate and manage the scheduling and dispatching of transportation services to ensure timely delivery.<br>• Respond promptly to customer inquiries and provide assistance in resolving service-related issues.<br>• Utilize computer-aided dispatch systems to monitor and track vehicle movements.<br>• Communicate effectively with drivers, customers, and other team members to address operational needs.<br>• Maintain accurate records of dispatch activities and update systems as necessary.<br>• Monitor schedules and adjust assignments to accommodate changes or unexpected circumstances.<br>• Collaborate with logistics teams to optimize delivery routes and improve efficiency.<br>• Provide consistent and high-quality customer service to ensure client satisfaction.<br>• Ensure compliance with company policies and industry regulations in all dispatch operations.<br>• Identify and troubleshoot issues to minimize delays and disruptions.
<p>Our client in the transportation industry is seeking a highly organized Dispatcher to serve as the primary point of contact. The <strong>Dispatcher</strong> is responsible for coordinating and managing the scheduling and dispatching of personnel, vehicles, or equipment to ensure efficient operations. This role requires excellent communication, organizational, and problem-solving skills to manage logistics, respond to emergencies, and maintain accurate records.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive and respond to calls, emails, or messages from customers, drivers, or field staff.</li><li>Schedule and dispatch drivers, service technicians, or delivery personnel according to priorities and availability.</li><li>Monitor the location and status of vehicles or staff using dispatching software or GPS tracking systems.</li><li>Communicate with drivers or field personnel to provide updates, instructions, and support.</li><li>Maintain accurate records of calls, routes, deliveries, and service activities.</li><li>Handle emergency and non-emergency situations calmly and efficiently.</li><li>Coordinate with other departments (maintenance, customer service, management) to ensure smooth workflow.</li><li>Prepare daily or weekly reports on operations, productivity, and incidents.</li><li>Ensure compliance with company policies, safety regulations, and service standards.</li></ul><p><br></p>
<p>Our client in Monroeville, PA is hiring for a Service Coordinator for a contract to hire opportunity. It is full time, hours ideally are 9AM - 5PM. Pay depending on experience: $25 - $30</p><p>This role is responsible for customer service, coordination of technician schedules to fulfill service work, and administrative functions that support the efficient operation of a commercial HVAC service office. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor</p><p>Location:</p><p><br></p><p>What You Will Do</p><p>• Work with Operations team and District Manager in scheduling and dispatching of Commercial HVAC Technicians for jobs (startups/repairs, warranty, maintenance).</p><p>• Address customer inquiries and route questions of technical nature to the appropriate resource.</p><p>• Track time and attendance for Technicians.</p><p>• Coordinate job startups and maintain communication with customer regarding scheduling for the startup and follow-up on jobs in progress/completed.</p><p>• Invoice and bill customers.</p><p>• Perform local office AP/AR functions. Follow up with customer to ensure that payment has been received.</p><p>• Ensure timely close-out on all work orders and that all associated paperwork (P.O., etc.) is received and filed with the proper job.</p><p>• Coordinate warranty administration process.</p><p>• Order parts and tracks shipments.</p><p>• Enter and maintain information into Enterprise Resource System, including work orders, new customer information, and technician hours for billing purposes.</p><p>• Maintain OSHA logs.</p><p>• Answer telephones and greets customers and maintains professional and courteous customer contact.</p><p>• Organize and coordinate inventory process.</p><p>• Assist new hires in the completion of their new hire paperwork, completes employer required sections of forms (I-9) and responsible for sending to Human Resources on the new employee's first day of employment.</p><p>• Gather local prevailing wage rate and send hours worked by Technicians on applicable jobs to Human Resources.</p><p>• Provide initial notification of Workers Compensation claims to insurance carrier.</p><p>• Maintains office equipment for service office.</p><p>What's In It For You</p><p>• The ability to make an impact and shape your career with a company that is passionate about growth.</p><p>• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.</p><p>Minimum Qualifications</p><p>• High School Diploma or GED.</p><p>• 3+ years of related experience, in Mechanical, Electrical, Plumbing service field or comparable industry.</p><p>• Working knowledge of Microsoft Office Suite.</p><p>• Strong written and verbal communication skills.</p><p>• Strong organization, problem-solving, and customer service skills.</p><p><br></p>
<p>We are looking for a dedicated Dispatcher to join our client in Spanish Springs, Nevada. This Contract to permanent position offers an opportunity to play a key role in supporting operations by managing dispatching tasks and providing excellent customer service. The ideal candidate will have strong organizational skills and the ability to handle multiple priorities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage dispatch operations to ensure timely service delivery.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues effectively.</p><p>• Utilize computer-aided dispatch systems to monitor and manage logistics.</p><p>• Handle incoming calls through a multi-line phone system with attention to detail.</p><p>• Maintain organized filing systems to ensure accurate records and documentation.</p><p>• Schedule and adjust dispatch assignments based on operational needs.</p><p>• Communicate efficiently with team members and external contacts to ensure smooth operations.</p><p>• Monitor service progress and provide updates as necessary.</p><p>• Assist with administrative tasks to support overall dispatch functions.</p><p>• Ensure compliance with company procedures and standards in all dispatch activities</p>
We are looking for an organized and proactive Dispatcher to join a construction company in Kissimmee, Florida. This contract-to-permanent position requires excellent coordination skills to manage concrete orders, schedules, and communications effectively. The ideal candidate will thrive in a fast-paced environment and be adept at ensuring project timelines are met while maintaining high-quality service.<br><br>Responsibilities:<br>• Manage and place concrete orders while coordinating schedules with foremen and superintendents.<br>• Organize and maintain mix designs based on project requirements and supplier specifications.<br>• Review upcoming orders with the Superintendent to ensure readiness and accuracy.<br>• Collect and organize tickets from concrete foremen for proper documentation.<br>• Maintain daily communication with teams to resolve issues and ensure smooth operations.<br>• Sort, scan, and file documentation to keep records up-to-date and accessible.<br>• Coordinate logistics to ensure timely delivery of concrete and other materials.<br>• Provide exceptional customer service by addressing inquiries and resolving concerns promptly.<br>• Monitor dispatch systems to track deliveries and optimize workflow.
<p>Robert Half is seeking a detail-oriented and proactive Dispatcher to join a local team. The Dispatcher will play a crucial role in coordinating schedules, managing communications, and ensuring timely and efficient operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Schedule and dispatch drivers, vehicles, or service technicians to appropriate locations according to pre-set schedules, customer requests, or immediate needs.</li><li>Monitor and track progress of assignments using computer systems and communication devices.</li><li>Relay work orders, messages, and information to or from work crews, supervisors, and customers.</li><li>Maintain records of calls, work or services performed, and dispatches.</li><li>Address customer inquiries and resolve scheduling conflicts quickly and professionally.</li><li>Collaborate with team members and management to optimize routes and maximize efficiency.</li><li>Ensure compliance with company policies and regulatory requirements.</li></ul><p><br></p>
We are looking for an organized and detail-oriented Dispatcher to join our team in Canoga Park, California. This Contract to permanent position offers an opportunity to work in a fast-paced environment where you will play a pivotal role in coordinating schedules and ensuring seamless communication between teams and clients. If you thrive in multitasking and enjoy collaborating to deliver exceptional service, we encourage you to apply.<br><br>Responsibilities:<br>• Schedule and coordinate appointments based on service requests received from the sales team and customer communications.<br>• Maintain and adjust dynamic schedules to accommodate evolving priorities and unforeseen changes.<br>• Communicate updates to clients regarding their appointments, ensuring they are informed of any adjustments.<br>• Handle multiple tasks simultaneously while prioritizing effectively to meet deadlines.<br>• Collaborate with the Director of Technical Services to report on progress and receive assignments.<br>• Work closely with technical teams to align service appointments with operational capabilities.<br>• Ensure accurate and timely documentation of dispatch activities.<br>• Utilize computer-aided dispatch systems to streamline scheduling and communication processes.<br>• Address customer inquiries and concerns with professionalism and efficiency.
<p>Are you an organized, detail-oriented professional looking for a role that makes an impact? Robert Half is seeking a Part-Time Dispatcher to join a local and dynamic team and help ensure smooth daily operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and dispatch personnel, vehicles, or equipment according to schedules and service requests.</li><li>Communicate regularly with drivers and clients to provide updates and resolve concerns.</li><li>Maintain accurate logs and documentation of all dispatch activities.</li><li>Prioritize incoming requests and respond quickly to urgent situations.</li><li>Work closely with management to optimize routes and service efficiency.</li></ul><p><br></p>
<p>Schedule:</p><ul><li>Monday–Friday, 7:00 AM – 4:30 PM, onsite</li><li>30-minute break</li></ul><p>Company & Environment:</p><ul><li>Small office with 5 staff inside and ~14 in the yard</li><li>Total team including drivers: ~50–60 people</li><li>Fast-paced transportation/logistics environment</li></ul><p>Key Responsibilities:</p><ul><li>Coordinate and manage schedules for 35–40 drivers, creating schedules two days in advance</li><li>Ensure driver assignments are accurate and communicate changes efficiently</li><li>Maintain detailed paperwork and documentation, including logs, reports, and delivery records</li><li>Collaborate closely with a small dispatch team of 2 and office staff</li><li>Support administrative tasks, reporting, and record-keeping</li><li>Communicate professionally via email, phone, and in-person with drivers and management</li><li>Adapt quickly to changes and handle multiple priorities</li></ul><p><br></p>
<p>Schedule:</p><ul><li>Monday–Friday, 7:00 AM – 4:30 PM, onsite</li><li>30-minute break</li></ul><p>Company & Environment:</p><ul><li>Small office with 5 staff inside and ~14 in the yard</li><li>Total team including drivers: ~50–60 people</li><li>Fast-paced transportation/logistics environment</li></ul><p>Key Responsibilities:</p><ul><li>Coordinate and manage schedules for 35–40 drivers, creating schedules two days in advance</li><li>Ensure driver assignments are accurate and communicate changes efficiently</li><li>Maintain detailed paperwork and documentation, including logs, reports, and delivery records</li><li>Collaborate closely with a small dispatch team of 2 and office staff</li><li>Support administrative tasks, reporting, and record-keeping</li><li>Communicate professionally via email, phone, and in-person with drivers and management</li><li>Adapt quickly to changes and handle multiple priorities</li></ul>
<p>Schedule, dispatch, and adjust daily service calls using ServiceTitan.</p><p>Monitor technician routes and job progress throughout the day to ensure timely completion.</p><p>Communicate with customers regarding appointment confirmations, updates, and follow-ups.</p><p>Prioritize emergency and high-priority service requests to optimize workflow.</p><p>Review job details to ensure accuracy and verify all necessary information is documented before dispatch.</p><p>Collaborate with technicians, service managers, and customer service teams to address scheduling conflicts or delays.</p><p>Track and report key dispatch metrics including response times, job completion rates, and route efficiency.</p><p>Maintain accurate records and logs within ServiceTitan.</p><p>Provide administrative support as needed, including data entry and documentation updates.</p>
We are looking for an experienced HVAC Dispatcher to join our team in Farmington Hills, Michigan. This long-term contract role involves managing service schedules, ensuring effective communication with customers, and providing support to technicians in the field. The ideal candidate will thrive in a fast-paced environment, possess strong organizational skills, and have a customer-focused mindset.<br><br>Responsibilities:<br>• Coordinate and schedule service calls, dispatching HVAC technicians based on urgency, location, and skill set.<br>• Communicate with customers to confirm appointments and provide updates on technician arrival times.<br>• Monitor technician routes and performance to maximize efficiency and address any logistical challenges.<br>• Handle customer concerns professionally and escalate issues to management as needed.<br>• Maintain accurate records of service calls, technician productivity, and job statuses using dispatch software and Excel.<br>• Ensure technicians are equipped with the necessary tools, parts, and information to complete assigned tasks.<br>• Address scheduling conflicts and resolve real-time issues to maintain smooth service operations.<br>• Respond promptly to emergency service requests by dispatching appropriate personnel.<br>• Assist in inventory management and ensure sufficient stock of required tools and parts.<br>• Prepare and present reports on service performance and productivity metrics.
We are looking for an organized and proactive Dispatcher to join our team in Cerritos, California. This is a permanent position within the waste management industry, offering the opportunity to transition into a long-term role with competitive pay. The ideal candidate will play a key role in ensuring smooth daily operations by managing driver routes, maintaining schedules, and facilitating effective communication.<br><br>Responsibilities:<br>• Coordinate and dispatch drivers to ensure efficient routing and timely service delivery.<br>• Maintain clear and consistent communication with drivers to address schedule changes or operational needs.<br>• Monitor job progress and provide updates to both management and customers.<br>• Handle inbound and outbound calls related to service requests and scheduling.<br>• Input and manage accurate data within the dispatch system.<br>• Resolve issues or challenges that arise during day-to-day operations.<br>• Support administrative tasks connected to dispatch activities.<br>• Collaborate with team members to optimize logistics processes.
We are looking for a Senior AEM Developer to join our team on a contract basis in Minneapolis, Minnesota. This role will involve supporting enterprise-level Adobe Experience Manager (AEM) Cloud Service implementations, ensuring technical integration, and assisting in user acceptance testing. If you thrive in fast-paced environments and excel in debugging, QA, and collaboration, this position offers a great opportunity to contribute to high-stakes projects.<br><br>Responsibilities:<br>• Collaborate with the Senior Systems Architect and Technical Lead to oversee the user acceptance testing phase and ensure successful technical integration.<br>• Provide hands-on support for enterprise-grade Adobe Experience Manager (AEM) Cloud Service implementations, with a focus on Sites.<br>• Assist in reviewing test cases, triaging defects, validating fixes, and coordinating with internal teams and external development partners.<br>• Debug and resolve frontend and backend issues, addressing authoring environment quirks and permissions or configuration challenges.<br>• Act as a liaison between development teams, QA personnel, and business stakeholders to ensure smooth communication and issue resolution.<br>• Utilize strong communication skills to articulate technical issues clearly and escalate or unblock problems promptly.<br>• Support CI/CD pipeline processes and configurations related to AEM Cloud.<br>• Contribute to the configuration and optimization of Dispatcher setups.<br>• Provide input on Agile workflows, Jira processes, and issue tracking mechanisms.<br>• Assist in triaging basic frontend issues involving HTML, CSS, and JavaScript.
<p>We are looking for a detail-oriented AR/Collections & Order Coordinator to join our team in the Florence, New Jersey area. This role involves managing accounts receivable, coordinating sales orders, processing invoices, and handling collections. The ideal candidate will thrive in a fast-paced environment and effectively collaborate with sales and operations teams to ensure seamless order management and customer satisfaction.</p><p><br></p><p>Salary is 65,000 - 70,000.</p><p><br></p><p>Benefits include health, dental, and vision insurance, 401k, and PTO.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and organize sales orders for customer approval and signatures.</p><p>• Coordinate with sales representatives to verify order accuracy and ensure timely processing.</p><p>• Communicate regularly with the Purchasing Manager and Dispatcher to align material needs and delivery schedules.</p><p>• Provide daily updates to customers regarding order status and delivery timelines.</p><p>• Address customer inquiries promptly and offer effective solutions to resolve issues.</p><p>• Assist in completing credit applications and review sales orders for compliance.</p><p>• Maintain accurate customer records and oversee the invoicing process.</p><p>• Collaborate with team members to support departmental goals and foster a positive working environment.</p><p>• Adapt to changes in workflows and procedures to optimize efficiency.</p><p>• Take initiative to manage responsibilities independently while adhering to company policies.</p>
<p><strong>Robert Half Permanent Placement</strong> is partnering with a <strong>Manufacturing & Distribution</strong> company in <strong>Tonawanda, NY</strong> on their search for an <strong>Office and Dispatch Manager</strong> to join their team. Starting salary is <strong>$55,000 - $65,000</strong> based on experience and includes a comprehensive total benefits package. Our great partner is going through a tremendous growth period and has been around since the 1950s! The ideal candidate will bring both proven leadership skills and developed office management experience.</p><p><br></p><p><strong>Please note</strong>: this is a variable shift position with eventual focus on west coast hours and some weekend responsibilities. First 90 days will be in office 8-5 M-F. After 90 days, you will switch to a hybrid role with two consecutive days off during the week and an eventual shift to 12 PM - 8PM with some weekend remote work. This is for someone who enjoys a non-traditional schedule!</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Operational Oversight: Manage day-to-day office activities including scheduling, documentation, reporting, and coordination to support production and distribution goals</li><li>Team Leadership: Supervise, train, and mentor office staff to promote accountability, performance, and teamwork</li><li>Customer Service: Serve as a point of contact for escalated issues ensuring prompt and professional resolution for both internal and external stakeholders</li><li>Compliance & Safety: Ensure office operations align with company policies, industry standards, and compliance requirements</li><li>Continuous Improvement: Identify and implement process improvements to streamline administrative workflows, improve communication, and enhance efficiency</li><li>Cross-Functional Collaboration: Partner with operations, warehouse, logistics, and sales teams to support scheduling, order fulfillment, and overall business objectives</li><li>Reporting & Documentation: Maintain accurate records, generate reports, and support audits or compliance reviews when required</li></ul>
