We are looking for an organized and proactive Dispatcher to join our team in Richmond, Virginia. In this role, you will be responsible for coordinating transit operations, ensuring the timely dispatch of bus drivers, and maintaining efficient communication channels. This is a Contract-to-Permanent position that offers the opportunity to grow within the transport industry.<br><br>Responsibilities:<br>• Coordinate the scheduling and dispatch of bus drivers to ensure timely service.<br>• Maintain clear and effective communication with drivers to address any operational issues.<br>• Utilize computer-aided dispatch systems to manage and monitor transit operations.<br>• Provide exceptional customer service by assisting with inquiries and resolving service-related concerns.<br>• Monitor transportation routes and adjust schedules as needed to optimize efficiency.<br>• Collaborate with logistics teams to ensure smooth operations and manage resources effectively.<br>• Document and report incidents, delays, or other operational challenges promptly.<br>• Ensure compliance with company policies and transportation regulations.<br>• Track and analyze operational data to identify areas for improvement.
We are looking for a skilled Dispatcher to join our team in Oakland, California. In this role, you will coordinate daily operations, ensuring tasks are assigned efficiently and executed successfully. This is a long-term contract position offering an excellent opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Coordinate the dispatch of 2-5 staff members daily, with the ability to manage up to 20 individuals during peak periods.<br>• Process and organize paperwork related to job assignments with accuracy and attention to detail.<br>• Communicate precise job details and directions to dispatched personnel, ensuring clarity and understanding.<br>• Perform administrative tasks, such as data entry and maintaining organized records.<br>• Use Microsoft Excel, Word, and spreadsheets to track and organize job assignments effectively.<br>• Assist in preparing for union meetings, including handling logistics and material preparation.<br>• Provide support and guidance to dispatched personnel to ensure successful completion of assignments.<br>• Ensure all jobs are closed out properly in the system once completed.<br>• Maintain strong communication with team members and management to address any issues promptly.
<p><strong>About the Company</strong></p><p> Our client, a reputable pest control company, is seeking a proactive and organized <strong>Dispatcher</strong> to join their team. The Dispatcher will be responsible for coordinating service calls, optimizing technician schedules, and ensuring customers receive timely and efficient pest control services.</p><p><strong>Responsibilities</strong></p><ul><li>Answer incoming service calls and serve as the main point of contact for customer scheduling.</li><li>Dispatch pest control technicians to residential and commercial job sites based on customer needs, location, and urgency.</li><li>Plan and adjust daily routes to maximize technician efficiency and reduce travel time.</li><li>Track and monitor technician progress using dispatching software; update schedules as jobs are completed.</li><li>Handle emergency service requests and re-prioritize schedules accordingly.</li><li>Communicate clearly with technicians, providing all details on job requirements, safety needs, and client concerns.</li><li>Document work orders, service requests, and follow-up requirements with accuracy.</li><li>Provide excellent customer service, ensuring clients are updated on technician arrival times and service progress.</li><li>Collaborate closely with operations and service management to resolve conflicts and maintain customer satisfaction.</li></ul><p><br></p>
We are looking for an experienced Dispatcher to join our team on a long-term contract basis in Newport News, Virginia. In this role, you will manage service calls, coordinate technician schedules, and ensure customer needs are addressed efficiently and professionally. This position requires strong organizational skills, excellent communication abilities, and a commitment to maintaining high standards of customer service.<br><br>Responsibilities:<br>• Receive and dispatch service calls, ensuring a maximum two-hour response time and scheduling all requests within 24 hours.<br>• Conduct end-of-day follow-ups with customers regarding unscheduled service requests.<br>• Collaborate with the sales team to coordinate technician schedules for surveys related to potential new business.<br>• Create and manage work orders, verifying customer information and ensuring accurate cost coding for billing purposes.<br>• Maintain ongoing communication with customers, providing updates on technician status and addressing concerns promptly.<br>• Monitor technician locations during working hours and keep the dispatch board updated regularly.<br>• Schedule service and warranty/start-up requests, assigning technicians based on call specifics, skill level, and urgency.<br>• Follow up on unresolved items, such as rescheduling, to ensure timely resolution.<br>• Perform weekly reviews of open calls and validate that all calls are assigned and scheduled appropriately.<br>• Update customer portals as needed and take immediate action to resolve any customer concerns, involving other team members or supervisors when required.
<p><strong>About the Company</strong></p><p> Our client, a well-established fire protection company, is seeking a reliable and detail-oriented Dispatcher to join their team. This role plays a critical part in ensuring technicians are scheduled efficiently and customers receive timely, high-quality service.</p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary point of contact for customer service calls, scheduling, and dispatching fire protection technicians.</li><li>Coordinate daily work orders, routes, and schedules to optimize technician productivity.</li><li>Communicate job details, locations, and timelines clearly to field staff.</li><li>Track work orders and technician progress using dispatch and scheduling software.</li><li>Respond promptly to emergency service requests and re-prioritize schedules as needed.</li><li>Maintain accurate records of service calls, completed work, and follow-up requirements.</li><li>Provide excellent customer service, keeping clients informed on scheduling and status updates.</li><li>Collaborate with operations, service managers, and technicians to resolve scheduling conflicts.</li></ul><p><br></p>
<p>Behind every successful service team is a great <strong>Dispatcher</strong> — someone who can juggle schedules, solve problems quickly, and keep communication flowing between the office, technicians, and clients. Our client, a busy <strong>field services company in Encinitas</strong>, is seeking a detail-oriented and proactive <strong>Dispatcher</strong> to help manage daily operations.</p><p>This role requires a cool head under pressure, excellent multitasking skills, and the ability to think ahead. If you enjoy being the hub that keeps everything connected, this is a rewarding opportunity to join a growing team.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Schedule and dispatch service technicians to job sites based on availability and skillset.</li><li>Monitor work progress, update schedules, and make adjustments in real time.</li><li>Communicate with customers regarding appointment confirmations, updates, and delays.</li><li>Serve as the point of contact between clients, technicians, and office staff.</li><li>Track service calls, maintain accurate records, and ensure timely completion of jobs.</li><li>Provide support for billing or follow-up service calls as needed.</li><li>Assist with process improvements to increase efficiency and customer satisfaction.</li></ul>
<p>here’s nothing quite like the rhythm of logistics — the calls, the coordination, the clockwork movement of people and trucks. If you love fast-paced problem-solving and keeping everything (and everyone) moving, this <strong>Dispatcher</strong> role in <strong>San Marcos</strong> could be your next great fit. This company is a leader in <strong>transportation and logistics</strong>, serving clients across Southern California. The Dispatcher is the heartbeat of the operation — balancing schedules, responding to changes, and making sure deliveries happen on time, every time.</p><p><br></p><p><strong><u>🚦 What You’ll Do</u></strong></p><ul><li>Schedule, route, and dispatch drivers to meet delivery timelines and client needs.</li><li>Track driver progress and communicate route changes in real time.</li><li>Coordinate with warehouse and operations teams to manage loads, returns, and equipment needs.</li><li>Update dispatching systems, logs, and reports throughout each shift.</li><li>Handle customer calls with professionalism — solving issues before they become problems.</li><li>Support management with metrics and performance reporting.</li></ul>
<p>We are seeking a highly organized and detail-oriented <strong>dispatcher</strong> to support our operations team in ensuring the efficient scheduling and coordination of logistics and services. The ideal candidate will thrive in a fast-paced environment, exhibit strong communication skills, and excel at solving complex scheduling challenges. If you enjoy multitasking and providing excellent customer support, we’d love to have you on board!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Coordinate Service and Logistics:</strong> Assign and schedule deliveries, service calls, or tasks while ensuring resources are optimally allocated to meet deadlines.</li><li><strong>Communication Hub:</strong> Serve as the central point of contact between drivers, technicians, and customers, providing real-time updates and resolving scheduling conflicts.</li><li><strong>Monitor and Track Progress:</strong> Use technology systems to track the movement of resources and ensure all assigned tasks are completed on time.</li><li><strong>Problem Solving:</strong> Proactively handle unexpected changes or delays, adjusting schedules accordingly and keeping relevant parties informed.</li><li><strong>Customer Support:</strong> Provide excellent customer service, addressing inquiries or concerns related to scheduling and resolving issues in a timely manner.</li><li><strong>Documentation:</strong> Maintain accurate records of schedules, completed tasks, and communication logs for reporting and compliance purposes.</li></ul><p><br></p>
<p>Robert Half is partnering with a reputable HVAC company seeking a highly organized and customer-focused Dispatcher to manage scheduling and coordinate service technicians. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and ensuring timely, efficient service delivery.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Schedule and dispatch HVAC service technicians to customer appointments in an efficient and timely manner.</li><li>Communicate with customers regarding service appointments, estimated arrival times, and updates.</li><li>Monitor and adjust schedules based on technician availability, priorities, and emergency calls.</li><li>Maintain accurate service logs, job status updates, and customer records in company systems.</li><li>Coordinate with warehouse, parts department, and field teams to ensure proper equipment and materials availability.</li><li>Handle customer inquiries professionally and resolve scheduling conflicts or service issues.</li><li>Support office staff with administrative tasks as needed.</li></ul><p><br></p>
We are looking for an experienced HVAC Dispatcher to join our team in Farmington Hills, Michigan. This long-term contract role involves managing service schedules, ensuring effective communication with customers, and providing support to technicians in the field. The ideal candidate will thrive in a fast-paced environment, possess strong organizational skills, and have a customer-focused mindset.<br><br>Responsibilities:<br>• Coordinate and schedule service calls, dispatching HVAC technicians based on urgency, location, and skill set.<br>• Communicate with customers to confirm appointments and provide updates on technician arrival times.<br>• Monitor technician routes and performance to maximize efficiency and address any logistical challenges.<br>• Handle customer concerns professionally and escalate issues to management as needed.<br>• Maintain accurate records of service calls, technician productivity, and job statuses using dispatch software and Excel.<br>• Ensure technicians are equipped with the necessary tools, parts, and information to complete assigned tasks.<br>• Address scheduling conflicts and resolve real-time issues to maintain smooth service operations.<br>• Respond promptly to emergency service requests by dispatching appropriate personnel.<br>• Assist in inventory management and ensure sufficient stock of required tools and parts.<br>• Prepare and present reports on service performance and productivity metrics.
We are looking for a highly organized Dispatcher to join our team on a contract basis. This role is based in Tustin, California, and involves coordinating maintenance services, managing warranties, and ensuring seamless communication between vendors, technicians, and residents. If you thrive in a fast-paced environment and have strong communication and multitasking skills, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee the creation, tracking, and closure of work orders and purchase orders using Yardi systems.<br>• Coordinate maintenance services by scheduling vendors and technicians for both routine and urgent repairs.<br>• Monitor the progress of maintenance projects and ensure timely completion while maintaining detailed records.<br>• Communicate proactively with residents, vendors, and technicians throughout the maintenance process.<br>• Review and approve invoices associated with purchase orders within the designated approval limits.<br>• Manage warranty registrations and track expiration dates for maintenance equipment and new home warranties.<br>• Organize warranty-related repairs by liaising with builders and overseeing scheduling.<br>• Maintain organized records for community amenities and warranties, ensuring timely updates.<br>• Address resident concerns and manage expectations during warranty repairs, including potential rent adjustments.
<p>We are looking for a skilled Customer Service Representative to join a team in Plymouth, Minnesota. In this role, you will serve as a dispatcher, ensuring the seamless coordination of requests and schedules. This is a long-term contract position that requires exceptional communication skills, adaptability, and the ability to thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls, including emergency situations, inquiries, follow-ups, and service requests.</p><p>• Schedule and coordinate service appointments to meet customer needs effectively.</p><p>• Create and manage dispatch tickets for all service calls.</p><p>• Assign service technicians to jobs, providing them with necessary details and support.</p><p>• Update and maintain systems to reflect technician availability and schedules.</p><p>• Oversee the dispatch board and ensure schedules are up-to-date.</p><p>• Monitor and forecast workloads to maintain operational efficiency.</p><p>• Deliver accurate information and assistance to technicians during their assignments.</p><p>• Track new service tickets and ensure existing ones are updated promptly.</p>
<p>We are seeking a contract Administrative Assistant/Service Dispatcher to provide coverage during a medical leave. This client is located in East Pittsburgh area, free parking. We are wanting the candidate to start on November 3rd. This role will run for approximately 16 weeks to ensure there is room for cross training before this individual goes out on leave. The ideal candidate will be detail-oriented, organized, and comfortable handling clerical and dispatch-related tasks in a fast-paced service environment. Pay: $18-20 depending on experience. Hours: 7:30AM-4:30PM with 1 hour lunch unpaid. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>Manage service dispatch functions, including scheduling and coordinating service calls.</p><p><br></p><p>Enter and maintain accurate information in company software systems.</p><p><br></p><p>Prepare and update quotes and other clerical documentation.</p><p><br></p><p>Assist with general administrative duties such as filing, data entry, and correspondence.</p><p><br></p><p>Ensure all records and reports are completed in a timely and accurate manner.</p><p><br></p><p>Communicate effectively with technicians, customers, and internal team members.</p><p><br></p><p><br></p>
<p><br></p><p>We’re on the hunt for a driven <strong>self-starter</strong> who thrives in a fast-paced environment and isn’t afraid to <strong>take initiative</strong>. This role isn’t your typical call center position – it’s so much more! If you love helping others and delivering top-tier service but aren’t a fan of the stereotypical "call center vibe," you’re in the right place.</p><p><br></p><p>Here, you won’t just be another Senior Customer Service Representative – you’ll be a <strong>key player</strong> on the team. In this role, you’ll enjoy the feel of an office environment while making a tangible impact on operations. As the manager’s right hand, you’ll play a critical role in keeping the team focused, ensuring metrics stay on target, and ensuring the day-to-day operations flow seamlessly.</p><p><br></p><p>You won’t be micromanaged. We want someone who can <strong>think on their feet</strong> — someone who asks the right questions, follows up on loose ends, and keeps things moving forward.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li><strong>Support the CSR and Dispatcher</strong>: Jump in to back up overflow calls and assist with daily tasks.</li><li><strong>Monitor Performance</strong>: Review calls (AI and live), track metrics, and coach team members to improve.</li><li><strong>Drive Accountability</strong>: Follow up on missed payments, incomplete tasks, and ensure nothing slips through the cracks.</li><li><strong>Motivate the Team</strong>: Help keep morale high and energy up with creative ideas and encouragement.</li><li><strong>Handle Stats & Reporting</strong>: Compile performance data and share insights with the manager.</li><li><strong>Be the Go-To</strong>: Step in when things get busy, solve problems independently, and keep operations flowing.</li></ul>
