We are looking for a dedicated Dispatcher to join our team in Midland, Texas. This position offers the opportunity to work in a dynamic environment within the utilities/infrastructure industry. The role involves managing essential dispatch operations and maintaining accurate records to ensure smooth workflow and customer satisfaction.<br><br>Responsibilities:<br>• Answer and manage incoming customer calls, addressing inquiries and concerns promptly.<br>• Coordinate and dispatch technicians to service locations efficiently.<br>• Create and maintain service tickets, ensuring accurate documentation.<br>• Generate invoices and verify their accuracy before submission.<br>• Input and update data in system databases with precision and attention to detail.<br>• Track and manage inventory of equipment to ensure availability.<br>• Collaborate with team members to improve dispatch processes and resolve issues.<br>• Ensure compliance with company policies and procedures during all dispatch activities.<br>• Provide exceptional customer service by addressing client needs effectively.
<p>A global logistics company in Baltimore is seeking a detail-oriented Dispatcher to join their team! This person will be handling calls and coordinating and communicating with 50-75 drivers each day, asking questions to gather information from callers and prioritizing calls based on responses, relaying information, and general customer support. Must have strong communication skills, can multitask well, and have excellent attention to detail. </p>
<p>We are seeking a highly organized and adaptable Dispatcher to join our team in Green, Ohio. In this pivotal role, you will coordinate service operations, ensure customer satisfaction, and provide critical support to field technicians. This position offers an excellent opportunity for growth in communication and organizational skills while contributing to the success of a dynamic team within the security industry.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Communication:</strong> Serve as the first point of contact for customers, gathering and clarifying service needs, addressing specific requests or exceptions, and maintaining a high level of satisfaction.</li><li><strong>Routing Optimization:</strong> Use automated routing systems during peak service times to optimize delivery efficiency.</li><li><strong>Support Field Technicians:</strong> Assist the service intake team by managing calls and inquiries from field technicians to ensure seamless operations.</li><li><strong>Team Collaboration:</strong> Work closely with service managers and technicians, leveraging collaboration tools like Microsoft Teams and Outlook to meet operational goals.</li><li><strong>Record Management:</strong> Maintain accurate, detailed records using ticketing systems such as Solomon and Astea, ensuring all service requests are tracked and fulfilled effectively.</li><li><strong>Software Adaptation:</strong> Adapt quickly to new software or systems to enhance operational processes and improve overall efficiency.</li><li><strong>Task Prioritization:</strong> Efficiently balance urgent customer demands and competing responsibilities while adhering to deadlines.</li><li><strong>Professional Conduct under Pressure:</strong> Perform under pressure with professionalism, collaborating with a variety of personalities to resolve conflicts effectively.</li></ul>
<p>We are looking for a detail-oriented Dispatcher to join our client in Spanish Springs, Nevada. In this role, you will be responsible for coordinating logistics and ensuring efficient communication between teams and clients. The ideal candidate will have excellent organizational skills and thrive in a fast-paced environment. This is a Contract position with the potential for long-term employment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and coordinate dispatch operations to ensure timely and efficient service.</p><p>• Respond to incoming calls and inquiries promptly and professionally using a multi-line phone system.</p><p>• Utilize computer-aided dispatch systems to track and manage schedules and assignments.</p><p>• Provide outstanding customer service by addressing client needs and resolving issues effectively.</p><p>• Organize and maintain filing systems to ensure accurate record-keeping.</p><p>• Communicate with team members to relay critical information and updates.</p><p>• Monitor and manage logistics to optimize resource allocation and minimize delays.</p><p>• Assist in handling high call volumes in a call center environment.</p><p>• Support administrative tasks and maintain operational efficiency.</p><p>• Collaborate with other departments to ensure smooth workflow and service delivery.</p>
We are looking for a detail-oriented Dispatcher to join our team in Westminster, Colorado. In this role, you will be responsible for coordinating schedules, managing incoming calls, and ensuring efficient communication across departments. Your organizational skills and ability to multitask will be key to successfully supporting operational workflows.<br><br>Responsibilities:<br>• Coordinate and manage schedules to ensure timely dispatching of services.<br>• Answer and direct incoming calls to appropriate departments or personnel.<br>• Enter and maintain accurate data using QuickBooks and other software tools.<br>• Process invoices and ensure proper documentation for billing purposes.<br>• Communicate effectively with team members and clients to relay accurate information.<br>• Respond to inbound telephone calls and address inquiries or concerns promptly.<br>• Monitor and track service requests to ensure they are completed efficiently.<br>• Provide administrative support to ensure smooth daily operations.<br>• Maintain records and update systems with current and accurate information.
<p>We are looking for an experienced Dispatcher to join our pest control team. The Dispatcher is a critical link between our customers and pest control service teams. This role requires excellent coordination and communication skills to schedule and dispatch technicians, resolve customer inquiries, and perform administrative tasks promptly and efficiently.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Scheduling and Dispatching</strong>: Assign service appointments and optimize technician schedules based on location, job type, and priority level.</li><li><strong>Customer Communication</strong>: Answer calls, respond to inquiries, and communicate service updates with customers in a professional and courteous manner.</li><li><strong>Problem Resolution</strong>: Handle scheduling conflicts, technician availability issues, and customer concerns with urgency and tact.</li><li><strong>Record Keeping</strong>: Create and maintain accurate customer service records, technician schedules, and work orders using company systems.</li><li><strong>Follow-Up</strong>: Conduct post-service follow-ups to ensure customer satisfaction.</li><li><strong>Team Collaboration</strong>: Coordinate with field technicians and management to streamline operations and ensure quality service delivery.</li></ul><p><br></p>
<p>Robert Half is seeking a dispatcher to join a local and reputable organization. This role requires excellent communication, organization, and problem-solving skills. Whether overseeing workflows, routing schedules, or handling service inquiries, you’ll be at the heart of operations—making you a key player in delivering exceptional solutions every day.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Coordination and Scheduling:</strong> Develop and manage daily routes for drivers, technicians, or service teams, maximizing efficiency and timeliness.</li><li><strong>Communication:</strong> Serve as the primary point of contact for field staff and customers, effectively communicating updates, instructions, and resolving inquiries as needed.</li><li><strong>Issue Management:</strong> Address service disruptions or emergencies promptly, ensuring the best resolution for all parties involved.</li><li><strong>Documentation and Reporting:</strong> Maintain accurate records of schedules, updates, and service requests using software tools or manual tracking as necessary.</li><li><strong>Quality Assurance:</strong> Ensure proper routing and adherence to protocols to meet customer satisfaction and operational goals.</li></ul><p><br></p>
<p>We are looking for a dedicated Bilingual Spanish Dispatcher to join our team in Pompano Beach, Florida. In this role, you will coordinate daily operations, ensuring timely service delivery to construction sites while maintaining strong communication with customers and team members. This is a Contract-to-Permanent position, providing an excellent opportunity for growth and stability.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and finalize service calls, ensuring accurate processing of all requests.</p><p>• Address and resolve customer inquiries and concerns promptly and effectively.</p><p>• Coordinate logistics to manage service delivery efficiently to construction sites.</p><p>• Maintain detailed and organized records for all dispatch operations.</p><p>• Collaborate with team members to ensure seamless communication and operational efficiency.</p><p>• Utilize computer-aided dispatch systems to streamline service coordination.</p><p>• Multitask effectively in a fast-paced environment to handle various responsibilities.</p><p>• Communicate fluently in Spanish to assist bilingual customers and team members.</p><p>• Work onsite during regular business hours, Monday through Friday, from 8 AM to 5 PM.</p>
<p><strong>Key Responsibilities</strong></p><ul><li><strong>Oversee Dispatch Operations:</strong> Lead day-to-day scheduling and dispatching activities for service and maintenance teams.</li><li><strong>Utilize ServiceTitan:</strong> Manage schedules, update job statuses, assign technicians, and ensure accurate documentation within the system.</li><li><strong>Monitor Workflow:</strong> Track job progress and technician availability to optimize routes, reduce downtime, and meet response time goals.</li><li><strong>Customer Coordination:</strong> Communicate with clients to confirm appointments, provide updates, and resolve scheduling issues promptly.</li><li><strong>Team Leadership:</strong> Train, coach, and support dispatch staff to ensure consistent service standards and system accuracy.</li><li><strong>Collaboration:</strong> Work closely with operations, sales, and field teams to align dispatching with company priorities and performance targets.</li><li><strong>Reporting:</strong> Generate and analyze dispatch metrics and ServiceTitan reports to identify trends and process improvements.</li><li><strong>Quality Assurance:</strong> Ensure all work orders are entered accurately, with correct job types, customer information, and technician notes.</li></ul><p><br></p>
<p>**Maintenance Coordinator** Our client is seeking an organized and proactive Maintenance Coordinator/Dispatcher to join their growing property management team, supporting high-end residential buildings across the Boston metro area. In this administrative role, you will be the first point of contact for client inquiries, managing work orders, dispatching technicians, ordering materials, and ensuring timely issue resolution that enhances the overall client experience. With responsibilities ranging from maintaining service records to supervising and coaching technicians, this position is ideal for those with strong communication skills, computer proficiency, and prior experience in managing maintenance service calls. ((Boston, In Office, up to $80K))</p><p> </p><p>* Prior maintenance dispatching experience, <em>huge plus</em> </p><p>* Prior supervisory experience, <em>required</em></p><p>* Proficiency with Microsoft Outlook, Word, and Excel</p><p>* Effectively and concisely present information and respond to questions from clients, property managers and office team</p><p>* Must be flexible and willing to work extended hours if needed</p><p>* Analytical skills to gather and interpret lengthy information from clients</p><p>* Promptly handle telephone and email messages in a fast-paced office environment</p><p><br></p>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a Senior Teamcenter Software Engineer to join our team in Costa Mesa, California. In this long-term contract role, you will collaborate with cross-functional teams to optimize and expand Teamcenter solutions across various business operations. If you have a strong technical background, hands-on experience with Teamcenter, and a passion for problem-solving, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with product managers, engineering, manufacturing, and document control teams to implement and enhance Teamcenter solutions.</p><p>• Analyze business processes and recommend effective solutions using best practices within the Teamcenter environment.</p><p>• Develop and manage integrations between Teamcenter and related applications to ensure seamless data flow.</p><p>• Provide day-to-day support to cross-functional teams, addressing operational needs and driving change management initiatives.</p><p>• Troubleshoot technical issues related to Teamcenter deployment, configuration, and server/client operations.</p><p>• Customize Teamcenter workflows and dispatchers to meet specific business requirements.</p><p>• Assist in the improvement of system performance, including database management and server optimization.</p><p>• Ensure integration methodologies align with upstream and downstream application requirements.</p><p>• Conduct technical assessments to address business challenges and translate them into actionable solutions.</p>
<p>We are seeking a Logistics Specialist to assist with coordinating shipments and deliveries within a fast-paced environment. The Logistics Specialist will be responsible for updating inventory numbers, dispatching shipments, and problem-solving when issues arise. If you have previous logistics experience, we would love to hear from you! Job responsibilities:</p><ul><li>Track and coordinate current shipments to ensure proper delivery times</li><li>Enter and prepare new orders to be processed</li><li>Work within an internal proprietary software system</li><li>Report and resolve customer issues or shipping discrepancies</li><li>Provide assistance for customer service team regarding order statuses, questions, or requests</li></ul>
<p><strong>Robert Half Permanent Placement</strong> is partnering with a <strong>Manufacturing & Distribution</strong> company in <strong>Tonawanda, NY</strong> on their search for an <strong>Office and Dispatch Manager</strong> to join their team. Starting salary is <strong>$55,000 - $65,000</strong> based on experience and includes a comprehensive total benefits package. Our great partner is going through a tremendous growth period and has been around since the 1950s! The ideal candidate will bring both proven leadership skills and developed office management experience.</p><p><br></p><p><strong>Please note</strong>: this is a variable shift position with eventual focus on west coast hours and some weekend responsibilities. First 90 days will be in office 8-5 M-F. After 90 days, you will switch to a hybrid role with two consecutive days off during the week and an eventual shift to 12 PM - 8PM with some weekend remote work. This is for someone who enjoys a non-traditional schedule!</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Operational Oversight: Manage day-to-day office activities including scheduling, documentation, reporting, and coordination to support production and distribution goals</li><li>Team Leadership: Supervise, train, and mentor office staff to promote accountability, performance, and teamwork</li><li>Customer Service: Serve as a point of contact for escalated issues ensuring prompt and professional resolution for both internal and external stakeholders</li><li>Compliance & Safety: Ensure office operations align with company policies, industry standards, and compliance requirements</li><li>Continuous Improvement: Identify and implement process improvements to streamline administrative workflows, improve communication, and enhance efficiency</li><li>Cross-Functional Collaboration: Partner with operations, warehouse, logistics, and sales teams to support scheduling, order fulfillment, and overall business objectives</li><li>Reporting & Documentation: Maintain accurate records, generate reports, and support audits or compliance reviews when required</li></ul>
