<p>We are looking for a skilled Desktop Engineer to join our team in Fort Myers/Naples area in Florida. In this role, you will be responsible for managing software deployments, troubleshooting technical issues, and maintaining system security across enterprise environments. This is a fully on-site long-term contract position offering the opportunity to contribute to essential IT operations in the rental/leasing services industry.</p><p><br></p><p>Responsibilities:</p><p>• Create, test, and deploy software packages using Tanium and other platforms to ensure successful rollouts.</p><p>• Troubleshoot deployment failures and escalate critical issues when necessary to maintain business operations.</p><p>• Take ownership of support tickets, resolving issues independently and collaborating with IT teams and end users.</p><p>• Develop and test software packages using PowerShell App Deployment Toolkit for compatibility and functionality.</p><p>• Perform quarterly updates of endpoint protection tools and manage Java updates to enhance system security.</p><p>• Collaborate with the Vulnerability Management Team to address high-risk security vulnerabilities effectively.</p><p>• Document deployment processes, troubleshooting steps, and system configurations to support organizational knowledge.</p><p>• Monitor third-party automation tools and workflows to ensure consistent operation.</p><p>• Analyze and provide feedback on technical solutions to improve IT processes and align with industry standards.</p>
<p>We are seeking a <strong>Desktop Engineer</strong> with strong experience supporting and managing enterprise desktop environments in a <strong>Windows 11</strong> setting. This role requires deep technical knowledge of modern endpoint management, with <strong>Intune</strong> serving as the primary focus. The ideal candidate will also bring experience with <strong>SCCM</strong>, Windows imaging, Microsoft 365, and service desk operations in a co-managed environment.</p><p>Key Responsibilities</p><ul><li>Provide engineering and operational support for enterprise desktop environments</li><li>Manage and support <strong>Windows 11</strong> devices across a co-managed environment</li><li>Administer and support <strong>Microsoft Intune</strong> for endpoint configuration, deployment, compliance, and policy management</li><li>Support <strong>SCCM</strong> for software deployment, patching, and systems management</li><li>Perform and maintain <strong>Windows imaging</strong> processes for desktop and laptop deployments</li><li>Support and troubleshoot <strong>Office 365 / Microsoft 365</strong> environments</li><li>Manage endpoint devices and ensure consistent performance, security, and compliance</li><li>Work within a <strong>service desk/ticketing system</strong> to resolve escalated desktop support issues</li><li>Support hybrid identity environments, including <strong>Hybrid Active Directory</strong> and <strong>Entra ID</strong></li><li>Collaborate with internal teams on desktop engineering initiatives, upgrades, and endpoint modernization efforts</li></ul><p>Required Qualifications</p><ul><li>Strong depth of experience with <strong>Windows OS</strong>, specifically in a <strong>Windows 11</strong> environment</li><li>Hands-on experience with <strong>Intune</strong>; this is the primary requirement for the role</li><li>Experience with <strong>SCCM</strong></li><li>Experience with <strong>Windows imaging</strong></li><li>Knowledge of <strong>Office 365 / Microsoft 365</strong></li><li>Experience in <strong>endpoint management</strong></li><li>Prior <strong>service desk and ticketing</strong> experience</li><li>Experience supporting enterprise desktop environments in a structured IT setting</li></ul><p><br></p><p><br></p>
<p>We are seeking a <strong>Part-Time Desktop Support Analyst (25-30 hours a week)</strong> to provide onsite technical support in a manufacturing environment in Fort Lauderdale. This role is ideal for someone who enjoys working directly with users, troubleshooting day-to-day IT issues, and supporting a stable, productive workplace.</p><p>Responsibilities</p><ul><li>Provide onsite desktop support by troubleshooting and resolving hardware and software issues.</li><li>Set up, image, configure, and deploy desktops and laptops.</li><li>Support Windows, macOS, printers, mobile devices, and other peripherals.</li><li>Coordinate with external IT partners and internal teams to manage support activities and ticket progress.</li><li>Identify recurring issues and implement practical solutions.</li><li>Track IT assets, including device assignments, inventory, and returned equipment.</li><li>Monitor servers and network-connected systems, escalating issues as needed.</li><li>Assist with employee onboarding and offboarding, including device and account setup.</li><li>Support IT and facility technology projects such as conference room systems, telephony, and security tools.</li></ul><p><br></p>
<p>We are looking for a hands-on Level 2/3 IT Technician to be a go-to technical resource for our entire organization. In this role you’ll do a bit of everything — supporting users day to day, tackling the tougher problems that come your way, and owning our ticketing system end to end. You’ll be the person who keeps support organized, responsive, and moving, while also digging into complex systems and network issues when they come up.</p><p><br></p><p><strong>POSITION: IT TECHNICIAN LEVEL 3</strong></p><p><strong>LOCATION: MIDLAND, TX</strong></p><p><strong>SALARY: 70-80K</strong></p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Serving as a hands-on point of support for users across the company, in person, over the phone and email.</li><li>Owning and administering the ticketing system — triaging, prioritizing, assigning, and tracking tickets from open to resolution</li><li>Resolving a wide range of hardware, software, network, and account issues, and escalating or researching the complex ones through to a fix</li><li>Supporting and troubleshooting Windows Server, Active Directory, and Microsoft 365 / Entra ID, and other Microsoft Admin portals</li><li>Troubleshooting network connectivity (TCP/IP, DNS, DHCP, VPN, Wi-Fi) across corporate and field locations</li><li>Handling endpoint setup, imaging, patching, and device management (e.g., Intune/MDM)</li><li>Building and maintaining documentation, knowledge-base articles, and support procedures</li><li>Using scripting/automation (PowerShell or similar) where it helps reduce manual work</li></ul><p><br></p>
<p>Robert Half is hiring! We are looking for a Mobile Developer to build and enhance mobile applications that deliver reliable, high-quality user experiences across iOS and Android platforms. This role supports product delivery by partnering with cross-functional teams to turn business needs into well-engineered mobile solutions. The ideal candidate brings strong native mobile development experience, a thoughtful approach to code quality, and the ability to solve technical challenges in production environments.</p><p><br></p><p>Responsibilities:</p><p>• Create, enhance, and support native mobile applications for both iOS and Android environments.</p><p>• Connect mobile features to backend systems through REST-based services and other required integrations.</p><p>• Work closely with product leaders, engineers, and business partners to define, build, and release new functionality.</p><p>• Produce readable, maintainable, and thoroughly validated code that aligns with established engineering standards.</p><p>• Investigate application issues, identify root causes, and implement fixes to restore performance and stability.</p><p>• Contribute to peer reviews and help strengthen development practices across the engineering team.</p><p>• Improve application responsiveness, dependability, and capacity to support growing usage demands.</p><p>• Maintain compatibility with evolving mobile operating systems by updating applications for new platform releases.</p><p>• Take ownership of assigned features and systems from initial design through deployment and ongoing support.</p>
<p>Develop scalable applications using Microsoft .NET technologies, ensuring robust functionality and seamless integration with business processes.</p>
<p><strong>Job Title</strong></p><p>Desktop Support Engineer</p><p><br></p><p><strong>Role Summary</strong></p><p>The Desktop Support Engineer is responsible for providing technical support to end users while ensuring the smooth operation of desktop systems, laptops, mobile devices, peripherals, and productivity applications. This role serves as a key point of contact for troubleshooting technical issues, supporting IT initiatives, and delivering a high level of customer service. The ideal candidate is a proactive problem solver with strong technical skills and a passion for helping users succeed.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 technical support for desktop, laptop, mobile device, printer, and peripheral-related issues.</li><li>Install, configure, maintain, and troubleshoot Windows and macOS workstations.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and Office applications.</li><li>Manage user accounts, permissions, and access requests through Active Directory and related identity management systems.</li><li>Configure, deploy, and maintain endpoint devices using endpoint management and device provisioning tools.</li><li>Troubleshoot hardware, software, operating system, and connectivity issues.</li><li>Support employee onboarding, offboarding, workstation deployments, and equipment lifecycle management.</li><li>Document technical procedures, troubleshooting steps, and support activities within the IT ticketing system.</li><li>Collaborate with infrastructure, security, and application teams to resolve escalated technical issues.</li><li>Assist with hardware inventory management, asset tracking, and software licensing administration.</li><li>Support endpoint security initiatives, patch management, and compliance requirements.</li><li>Participate in IT projects, technology rollouts, office moves, and system upgrade initiatives.</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>Competitive base salary.</li><li>Performance-based bonus opportunities.</li><li>Comprehensive medical, dental, and vision coverage.</li><li>Retirement savings plan with company contribution or matching opportunities.</li><li>Paid time off and company-recognized holidays.</li><li>Professional development, training, and certification support.</li><li>Additional employee-focused wellness and benefits programs.</li></ul><p><strong>Additional Details</strong></p><ul><li>Opportunity to support a modern technology environment with a diverse user base.</li><li>Exposure to endpoint management, cloud technologies, and infrastructure projects.</li><li>Collaborative team culture with opportunities for career growth and advancement.</li><li>Role offers a combination of hands-on technical support and project-based work.</li></ul>
We are looking for a Desktop Support Engineer to provide hands-on technical support for end users in a fast-paced investment banking environment in New York, New York. This Long-term Contract position focuses on resolving desktop, operating system, and account access issues while delivering responsive service through an organized support process. The ideal candidate will combine strong troubleshooting ability with a customer-focused approach and experience supporting Microsoft-based workplace technology.<br><br>Responsibilities:<br>• Provide day-to-day desktop and help desk support for employees, diagnosing and resolving hardware, software, and operating system issues.<br>• Manage user account administration tasks in Active Directory, including access updates, password assistance, and basic permission changes.<br>• Respond to service desk requests in a timely manner, document issue details clearly, and follow tickets through to completion.<br>• Support Windows 10 and other Microsoft Windows environments by identifying root causes and applying effective fixes.<br>• Troubleshoot common end-user problems involving workstations, peripherals, connectivity, and standard business applications.<br>• Escalate more complex technical issues when needed while maintaining clear communication with users and internal support teams.<br>• Contribute to a consistent support experience by tracking recurring problems and sharing practical solutions with the team.
<p>We are seeking a talented Enterprise Application Developer / Zoho Developer to join our growing technology team. This role will focus on designing, developing, enhancing, and supporting business applications within the Zoho ecosystem while helping drive process automation and operational efficiency across the organization. The ideal candidate will have strong Zoho platform expertise, web development experience, and a passion for delivering scalable business solutions.</p><p><br></p><p>Responsibilities:</p><ul><li>Configure, customize, and maintain applications within the Zoho platform, including Zoho Creator, CRM, and related products.</li><li>Design, develop, and deploy custom applications, workflows, and integrations to support business operations.</li><li>Gather and analyze business requirements and translate them into effective technical solutions.</li><li>Troubleshoot application issues, identify root causes, and implement timely resolutions.</li><li>Optimize existing applications and workflows to improve performance, usability, and reliability.</li><li>Develop, test, and maintain custom code using JavaScript, Python, Deluge, and other applicable technologies.</li><li>Integrate Zoho applications with third-party systems, APIs, and enterprise platforms.</li><li>Assist with data migration, system implementations, and application enhancements.</li><li>Maintain technical documentation, process flows, and user guides.</li><li>Monitor system performance and ensure solutions follow security, compliance, and best-practice standards.</li><li>Provide application support and training to end users as needed.</li><li>Collaborate with internal stakeholders, external vendors, and project teams to deliver successful technology initiatives.</li></ul>
<p><strong>IT Support Professional</strong></p><p><strong>Location:</strong> Wayzata, MN, Onsite – 5 Days per Week</p><p><strong>Schedule:</strong> Full-Time | Monday–Friday, 8:00 AM – 4:30 PM</p><p><strong>Pay: </strong>Available on W2</p><p><strong>Position Overview</strong></p><p>We are seeking a customer-focused <strong>IT Support Professional</strong> to provide hands-on technical support in a modern, walk-up IT support environment. This role is ideal for someone who enjoys helping others, solving technology issues, and delivering an exceptional support experience.</p><p>The successful candidate will work directly with employees to troubleshoot common hardware and software issues, support device deployments, manage inventory, and ensure users receive timely and effective assistance. This is an excellent opportunity for an early-career IT professional looking to grow their technical skills while working in a fast-paced, team-oriented environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide walk-up technical support for laptops, peripherals, and workplace technology.</li><li>Troubleshoot and resolve hardware, software, operating system, and connectivity issues.</li><li>Support Windows 11 environments and Dell laptop devices.</li><li>Assist users with account access, password resets, permissions, and general IT support requests.</li><li>Configure, deploy, and distribute technology equipment, including laptops, monitors, and accessories.</li><li>Maintain accurate inventory records and help organize equipment and stock levels.</li><li>Monitor and follow up on open support incidents to ensure timely resolution and a positive user experience.</li><li>Participate in team-led demonstrations, technology awareness sessions, and user education initiatives.</li><li>Document support activities and follow established support processes.</li><li>Deliver professional, courteous, and empathetic customer service during every interaction.</li><li>Collaborate with team members to improve support processes and enhance the employee technology experience.</li></ul><p><br></p>
<p>We are seeking a skilled <strong>Desktop Support Analyst</strong> to provide hands-on technical support for end users in a Windows-based environment. This role will focus on <strong>PC imaging, workstation setup, hardware and software troubleshooting, and Microsoft 365 support</strong>. The ideal candidate is customer-service oriented, technically strong, and comfortable supporting users in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide desktop support for Windows-based PCs, laptops, and related hardware</li><li>Image, configure, and deploy new computers and rebuild existing devices as needed</li><li>Set up and install workstations, including monitors, docking stations, peripherals, and accessories</li><li>Troubleshoot and resolve hardware, software, printer, and connectivity issues</li><li>Support users with <strong>Microsoft 365</strong> applications, including Outlook, Teams, Word, Excel, and SharePoint</li><li>Perform user account setup, password resets, and basic access support</li><li>Diagnose and escalate more complex technical issues when necessary</li><li>Maintain accurate documentation of support requests, resolutions, and asset inventory</li><li>Assist with moves, adds, and changes for employee workstation setups</li><li>Ensure systems are updated, patched, and functioning properly</li></ul><p><br></p>
We are looking for a Desktop Support Technician to provide reliable technical assistance for end users and workplace technology in Washington Court House, Ohio. This position supports daily desktop operations, resolves hardware and software issues, and helps employees stay productive across office and production environments. The ideal candidate brings hands-on troubleshooting experience, strong customer service skills, and the ability to manage equipment setup, training, and ongoing technical support.<br><br>Responsibilities:<br>• Provide day-to-day technical support for desktop operating systems, business applications, and end-user computing tools across the site.<br>• Set up, image, configure, and deploy desktop and laptop computers for new and existing employees.<br>• Respond to help desk requests by diagnosing issues, resolving user problems, and escalating more complex incidents when needed.<br>• Assist with video conferencing technology by preparing equipment, troubleshooting connectivity issues, and supporting meetings as required.<br>• Repair and maintain end-user hardware such as PCs, laptops, scales, thermal printers, and handheld scanning devices.<br>• Track hardware assets and software licensing information to ensure records remain current and accurate.<br>• Deliver onboarding instruction for employees receiving network access for the first time and provide follow-up training to support continued system use.<br>• Maintain and troubleshoot the production labeling environment, including issue resolution, system updates, and preventative support activities.
We are looking for a Desktop Support Technician to provide hands-on technical support for end users in Moon Township, Pennsylvania. This Long-term Contract opportunity is ideal for someone with strong desktop support experience who can maintain reliable device performance, resolve user issues efficiently, and contribute to a stable IT environment. The role focuses on supporting Windows-based systems, workplace productivity tools, device deployment activities, and core infrastructure needs in a manufacturing setting.<br><br>Responsibilities:<br>• Deliver on-site technical assistance for employees using Windows-based workstations, laptops, and mobile devices.<br>• Prepare, image, configure, and deploy end-user equipment while ensuring devices are ready for business use.<br>• Troubleshoot issues related to Microsoft 365 applications, collaboration platforms, wireless connectivity, and peripheral hardware.<br>• Coordinate hardware refresh efforts, move user data to replacement devices, and assist with software installation and update activities.<br>• Maintain accurate records for company technology assets and support day-to-day device lifecycle management.<br>• Investigate basic network and infrastructure problems and provide support for IT operations within data center environments as needed.<br>• Follow established service management practices for incidents, changes, and recurring technical issues.<br>• Produce and update technical reference materials such as standard operating procedures, support guides, and knowledge base content.
<p>We are seeking a reliable and customer-focused <strong>Desktop Support Technician</strong> to provide hands-on technical support for end users in a Windows-based environment. This role will be responsible for troubleshooting hardware and software issues, performing desktop and laptop imaging, managing user accounts in Active Directory, and supporting day-to-day IT operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide technical support for desktops, laptops, printers, mobile devices, and related hardware</li><li>Troubleshoot and resolve issues in <strong>Windows 10/11</strong> environments</li><li>Perform <strong>device imaging</strong>, deployment, and configuration for new and existing systems</li><li>Manage user accounts, passwords, groups, and permissions in <strong>Active Directory</strong></li><li>Install, configure, and support standard business applications</li><li>Handle ticket resolution for hardware, software, connectivity, and access issues</li><li>Support onboarding and offboarding activities, including workstation setup and account provisioning</li><li>Maintain accurate documentation of incidents, processes, and asset inventory</li><li>Escalate complex issues to appropriate IT teams as needed</li><li>Provide strong customer service and timely follow-up to end users</li></ul><p><br></p>
<p>We are seeking a <strong>Desktop Support Analyst</strong> to provide Tier II technical support in a highly networked environment with extensive hardware infrastructure. This role is ideal for a hands-on IT professional who enjoys troubleshooting, supporting end users, and maintaining a wide range of network-connected systems and equipment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier II desktop and help desk support for onsite users</li><li>Troubleshoot hardware, software, and network-related issues</li><li>Support, maintain, and diagnose physical IT equipment, including switches, servers, routers, cameras, ID systems, and control systems</li><li>Assist with Active Directory and Group Policy administration at a Tier II level</li><li>Manage, organize, and track IT equipment inventory</li><li>Deliver strong customer service and timely technical support to end users</li><li>Document issues, resolutions, and service activity within a ticketing system</li></ul><p><strong>Technical Environment</strong></p><ul><li>Windows-based systems</li><li>Active Directory</li><li>Group Policy</li><li>Networking fundamentals, including switches, routers, and servers</li><li>Ticketing systems such as ConnectWise or ServiceNow</li></ul><p><br></p>
We are looking for an experienced .Net Software Developer to join a non-profit organization in Middleton, Wisconsin on a Long-term Contract assignment. This position will support digital products used by educators and students, with a strong focus on application stability, production support, and ongoing software quality. The role blends hands-on development with support leadership, partnering closely with product, infrastructure, QA, and customer-facing teams to improve reliability and user experience.<br><br>Responsibilities:<br>• Lead the day-to-day software support function by guiding technical work, reviewing code, coordinating releases, and ensuring issues are followed through to resolution.<br>• Investigate application problems across production and test environments, resolve defects directly when appropriate, and route work effectively when broader team support is needed.<br>• Build a strong understanding of system architecture, operational dependencies, and business needs by working closely with technical, infrastructure, product, and customer-focused teams.<br>• Develop, enhance, and maintain secure, testable application code using .NET technologies and modern front-end frameworks.<br>• Keep applications current by updating dependencies, improving maintainability, and aligning solutions with established security, performance, and coding standards.<br>• Partner with technical leads and stakeholders to strengthen product readiness, clarify support ownership, and improve deployment outcomes.<br>• Contribute actively within an Agile team by estimating work, identifying delivery risks, and participating in planning and execution discussions.<br>• Monitor operational concerns such as alerts, storage issues, and queue-related warnings, and help address them before they affect end users.<br>• Support vulnerability review and remediation efforts by working with development and infrastructure teams to prioritize and address security findings.<br>• Adapt across multiple initiatives and technologies, shifting priorities effectively while maintaining clear communication on progress, blockers, and risks.
We are looking for a Desktop Support Analyst to provide reliable day-to-day technical assistance for end users in Westlake Village, California. This Long-term Contract position is ideal for someone who enjoys solving hardware, software, and mobile device issues in a fast-paced environment while delivering a high level of customer service. The role will support a mixed technology landscape and help keep employees productive through responsive troubleshooting, device setup, and access support.<br><br>Responsibilities:<br>• Deliver front-line technical support for desktops, laptops, mobile devices, and common workplace peripherals, resolving issues efficiently in person and through remote channels.<br>• Configure, deploy, and maintain Windows and Mac computers along with iOS and Android devices to meet user and business needs.<br>• Troubleshoot problems involving printers, docking stations, monitors, keyboards, mice, webcams, Bluetooth accessories, and related end-user equipment.<br>• Support employees with Microsoft 365 applications and services, including Outlook, Teams, Word, Excel, PowerPoint, SharePoint Online, and other collaboration tools.<br>• Use administrative tools within the Microsoft 365 environment, such as Entra, Intune, and Defender, to assist with account support, device management, and security-related tasks.<br>• Manage incidents and service requests through the IT ticketing system, ensuring proper documentation, timely follow-up, and escalation when needed.<br>• Handle user access requests, approvals, and permission updates in alignment with established support procedures and internal controls.<br>• Contribute to secure support practices by following principles related to least-privilege access, segregation of duties, and general cybersecurity awareness.
<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol>
<p>We are looking for a Desktop Support Analyst to provide hands-on technical support for a manufacturing site in Klingerstown, Pennsylvania. This Long-term Contract position supports both office-based employees and production operations, requiring someone who can manage daily support needs while also contributing to broader technical improvements. The role offers a mix of independent work, collaboration with centralized IT teams, and occasional travel for training and backup site coverage.</p><p><br></p><p>Responsibilities:</p><p>• Deliver day-to-day desktop and endpoint support for users in both office and plant environments, resolving hardware, software, and access-related issues.</p><p>• Record, monitor, and close support requests through the designated service management platform, ensuring timely follow-through and accurate documentation.</p><p>• Troubleshoot recurring technical problems, identify underlying causes, and implement lasting fixes that reduce repeat incidents.</p><p>• Assist with planning and execution of site-based IT projects such as workstation deployments, software rollouts, infrastructure updates, and facility technology changes.</p><p>• Configure, deploy, image, and maintain enterprise endpoint devices, including desktops, laptops, and other user computing equipment.</p><p>• Support mobile and peripheral technologies used in manufacturing operations, including managed devices, scanners, label printers, and similar tools.</p><p>• Provide remote backup support for additional locations and travel periodically when onsite assistance or training is needed.</p><p><br></p>
We are looking for a Desktop Support Analyst to join our IT Services team in Anderson, South Carolina. This onsite, Monday through Friday role is a contract-to-permanent opportunity for a hands-on, detail-oriented individual who enjoys supporting end users and maintaining reliable desktop technology. The position focuses on preparing equipment, resolving technical issues, and keeping hardware and software environments organized and up to date.<br><br>Responsibilities:<br>• Prepare, install, and maintain desktops, laptops, operating systems, and business software for day-to-day user needs.<br>• Set up new employee equipment, image devices, and coordinate workstation deployments or hardware refreshes for current staff.<br>• Troubleshoot technical problems involving company-issued hardware, software, and desktop applications, delivering timely issue resolution.<br>• Administer support requests through ServiceNow by updating, resolving, or routing tickets based on priority and ownership.<br>• Communicate progress clearly by recording troubleshooting steps, status updates, and final resolutions within assigned tasks.<br>• Provide users with required encryption keys and assist with access-related support when needed.<br>• Monitor desktop environments for required Windows updates and complete routine maintenance activities to keep systems secure.<br>• Track inventory, manage assigned technology assets, and help maintain adequate stock levels for computer-related supplies.<br>• Offer input on replacement or new equipment needs based on support trends, device condition, and operational requirements.
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff.<br><br>Responsibilities:<br>• Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner.<br>• Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users.<br>• Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance.<br>• Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization.<br>• Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment.<br>• Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing.<br>• Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs.<br>• Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
<p><strong>Overview</strong></p><p>Seeking a hands-on Desktop Support Analyst with strong end-user support experience and a <strong>Dell Certified Technician (hardware repair/field service)</strong> credential. This role focuses on troubleshooting, repairing, and deploying Dell systems while providing high-quality support in an enterprise environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver onsite and remote support for desktops, laptops, and peripherals</li><li>Diagnose and resolve hardware, OS, and application issues in Windows environments</li><li>Perform <strong>Dell-certified hardware diagnostics, break/fix repairs, and parts replacement</strong></li><li>Image, configure, and deploy new systems and upgrades</li><li>Manage users and access in Active Directory and support Microsoft 365</li><li>Track and resolve tickets within ServiceNow or similar systems</li><li>Escalate complex issues and collaborate with infrastructure teams</li><li>Maintain asset inventory and ensure compliance with IT standards</li></ul>
We are looking for a Desktop Support Analyst to deliver hands-on technical assistance for employees across a distributed organization in Oklahoma City, Oklahoma. This Contract position focuses on resolving day-to-day technology issues, supporting workplace devices and applications, and providing a dependable service experience for users at all levels, including leadership. The ideal candidate will combine strong troubleshooting ability with clear communication and a customer-focused approach to keep business operations running smoothly.<br><br>Responsibilities:<br>• Deliver front-line technical support for staff by diagnosing and resolving issues involving desktops, laptops, software, peripherals, and connectivity.<br>• Manage assigned service requests from intake through closure, ensuring updates are documented and issues are addressed within expected response timelines.<br>• Support Microsoft 365 tools and related services, helping users navigate application problems and restore productivity quickly.<br>• Administer routine user access tasks such as account updates, password assistance, and permissions support within Active Directory.<br>• Record incidents, troubleshooting activity, and final outcomes accurately in the service management system to maintain clear support history.<br>• Prepare and deploy desktop and laptop equipment, including imaging devices, installing required applications, and configuring systems for end users.<br>• Troubleshoot and coordinate resolution for more complex technical problems by engaging the appropriate internal support teams when needed.<br>• Contribute to mobile device support, asset tracking, and equipment lifecycle activities, including inventory control and procurement coordination.<br>• Recognize repeated technical issues and share patterns or improvement opportunities with IT leadership and project teams.
We are looking for an experienced Desktop Support Administrator - Tier III to provide advanced technical support for end users in Santa Ana, California. This contract position with permanent potential is ideal for someone who excels at resolving complex desktop issues, maintaining reliable workstation performance, and delivering high-quality service in a fast-paced support environment. The role focuses on hands-on troubleshooting across Microsoft Windows systems, device setup, and user account support while ensuring tickets are handled efficiently and professionally.<br><br>Responsibilities:<br>• Deliver high-level desktop support for hardware, software, and operating system issues affecting end users.<br>• Diagnose and resolve escalated problems involving Microsoft Windows 10 environments and related workstation technologies.<br>• Manage user accounts, permissions, and access requests within Active Directory.<br>• Respond to service desk requests with timely updates, accurate documentation, and effective issue resolution.<br>• Install, configure, and image desktops, laptops, and other endpoint devices for new and existing employees.<br>• Perform break/fix support for computers, peripherals, and other assigned equipment to minimize downtime.<br>• Troubleshoot system performance, connectivity, and application issues through structured problem-solving techniques.<br>• Coordinate with internal support teams when issues require deeper technical investigation or follow-up.
<p>We are looking for a <strong>part-time Desktop Support Analyst (25–30 hours/week)</strong> to provide hands-on technical assistance for employees in Fort Lauderdale, Florida within a manufacturing environment. This <strong>long-term contract opportunity</strong> is focused on delivering reliable desktop support, resolving day-to-day technology issues, and helping maintain a stable and productive workplace.</p><p>The ideal candidate enjoys working directly with users, has strong troubleshooting skills across end-user devices and software, and can provide dependable onsite support while assisting with hardware deployments, system maintenance, and ongoing IT initiatives. This role is well suited for a technology professional seeking a flexible part-time schedule while making a meaningful impact within an internal IT team.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite support for employees by addressing service requests, diagnosing technical issues, and ensuring timely resolution of hardware and software problems.</p><p>• Prepare, configure, and deploy desktops and laptops, including operating system installation, imaging, endpoint protection, encryption, and standard application setup.</p><p>• Troubleshoot and resolve issues involving Windows and macOS systems, printers, mobile devices, peripherals, and other workplace technology.</p><p>• Work closely with external IT service partners and internal stakeholders to coordinate support activities, document progress, and prevent overlapping ticket efforts.</p><p>• Investigate recurring technical problems, determine underlying causes, and apply practical fixes that improve system reliability and user experience.</p><p>• Maintain accurate records for IT assets by tracking equipment assignments, lifecycle details, software inventory, purchasing data, and returned devices.</p><p>• Observe the health of servers and network-connected resources, escalating concerns and assisting with remediation when needed.</p><p>• Support employee onboarding and offboarding by setting up or recovering devices, accounts, and related technology access.</p><p>• Contribute to IT initiatives and facility-related technology projects, including conference room tools, telephony, security systems, and other infrastructure enhancements.</p>