<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
We are looking for a skilled Help Desk Analyst III to join our team in Dublin, Ohio. This long-term contract position offers an excellent opportunity to contribute to the healthcare industry by providing advanced technical support and desktop engineering solutions. The role will involve both onsite and hybrid work arrangements, with a focus on enhancing IT operations and user experiences.<br><br>Responsibilities:<br>• Oversee desktop engineering tasks, including remote device management and application deployment using Microsoft Intune.<br>• Administer and support mobile devices and telephony systems, such as CXOne.<br>• Develop and implement scripts to automate device configuration and maintenance processes.<br>• Act as a subject matter expert and escalation point for Tier I and Tier II support teams.<br>• Manage service tickets through FreshService, ensuring resolutions are delivered promptly.<br>• Execute enterprise-wide computer deployments using Autopilot.<br>• Collaborate with various teams to improve IT operations and enhance user satisfaction.<br>• Participate in a rotational on-call schedule every five weeks, including remote work during weekends.
<p>SYSTEMS ADMINISTRATOR / NETWORK ENGINEER </p><p>LOCATION: AMES IOWA AREA **ONSITE ! THIS CANNOT BE REMOTE ONSITE EVERY DAY </p><p>SALARY: UP TO $95K</p><p><br></p><p>DIRECT HIRE PERMANENT (Direct Hire PERM) IMMEDIATE HIRE! PERMANENT POSITION WITH BENEFITS IMMEDIATELY INCLUDING IMMEDIATE HEALTH INSURANCE. THIS ISN’T A CONTRACT POSITION.</p><p>This is a Permanent Direct Hire SYSTEMS ADMINISTRATOR / NETWORK ENGINEER position with one of our TECH BASED clients in the Des Moines area up to upper $95K depending on years of experience. </p><p>**For immediate consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP, Technology Permanent Placement - Iowa & Nebraska Region at 515-259-6087, AND e-mail resume confidentially to Carrie Danger – My DIRECT email address is on LinkedIn.</p><p><br></p><p>WHAT YOU WILL NEED: </p><p>· MS Intune, or SCCM for application deployment. </p><p>· Azure AD </p><p> · Automation Powershell</p><p>· Deploy standard Windows desktop images and Support all peripheral support.</p><p>· O365 Manages Office 365 in a cloud environment</p><p>· Systems Administration</p><p>· Networking – Cisco Routers & Switches experience – looking for Hardware experience · </p><p>· Troubleshoot advanced endpoint issues</p><p>· Hardware support </p><p>· Improve Security, service delivery, user experience, and device management processes. </p><p><br></p><p>Opportunity to build your support skills, and without micro-management, an opportunity to be a valued contributor in a small sized team in mid sized IT team. This LOCATION: AMES IOWA AREA **ONSITE ! THIS CANNOT BE REMOTE ENGINEER (Permanent Position) exists within a small to mid sized team of a stable company! **For immediate consideration, it is best to call me directly or message me on LinkedIn, Carrie Danger, SVP, Technology Permanent Placement - Iowa & Nebraska Region at 515-259-6087, AND e-mail resume confidentially to Carrie Danger – My DIRECT email address is on LinkedIn.</p><p><br></p><p>Full-time salaried position up to $100K. Referral bonuses paid upon placement of the referral! Full time direct hire DESKTOP ENGINEER / DESKTOP SUPPORT ENGINEER position up to $100K. If you are interested, confidentially inquire for more details.</p>
<p>We’re seeking an experienced <strong>Senior Desktop Support Engineer</strong> to join our growing IT team. In this role, you’ll provide advanced technical support, lead troubleshooting efforts, and help design and implement endpoint management solutions that keep our users productive and secure. You’ll serve as a subject matter expert for desktop infrastructure and a mentor to junior technicians.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2/3 support for Windows and macOS environments, including hardware, software, and peripheral issues.</li><li>Administer and maintain imaging, patching, and deployment systems (e.g., SCCM, Intune, JAMF).</li><li>Manage user accounts, permissions, and group policies through Active Directory and Microsoft 365.</li><li>Support and troubleshoot network connectivity, VPN access, and printing issues.</li><li>Collaborate with infrastructure and security teams to ensure endpoint compliance and data protection.</li><li>Develop and maintain technical documentation, knowledge base articles, and SOPs.</li><li>Lead desktop refresh and hardware lifecycle management projects.</li><li>Train and mentor junior IT staff and assist with escalated incidents.</li></ul><p><br></p>
<p>We are looking for a dedicated Desktop Support Analyst to join our team in Eastover, South Carolina. This long-term contract position offers an exciting opportunity to work in a dynamic environment, providing essential technical support and ensuring smooth operations. The role involves hands-on troubleshooting, system upgrades, and collaborating with users to address their technology needs.</p><p><br></p><p>Responsibilities:</p><p>• Upgrade existing desktops and laptops to Windows 11 using a corporate image, while ensuring user-specific software is correctly installed.</p><p>• Configure new desktops and laptops with the corporate image and tailor software installations based on individual user requirements.</p><p>• Address ServiceDesk tickets by troubleshooting PC, application, and printer issues, as well as performing basic network diagnostics when necessary.</p><p>• Operate effectively in an industrial environment, adhering to safety protocols and wearing required protective equipment.</p><p>• Collaborate with team members and end-users to ensure timely resolution of technical problems and maintain high service standards.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Indianapolis, Indiana. In this role, you will provide technical expertise in deploying, configuring, and maintaining end-user devices while ensuring seamless integration within the organization's IT infrastructure. This position offers an opportunity to work collaboratively with cross-functional teams and contribute to various IT initiatives.<br><br>Responsibilities:<br>• Prepare and deploy desktops and laptops, including imaging, setup, and functionality testing.<br>• Install and configure operating systems, software applications, and hardware peripherals as needed.<br>• Conduct routine updates, apply system patches, and perform hardware upgrades to maintain device performance.<br>• Troubleshoot and resolve technical issues related to desktops, laptops, and other end-user devices.<br>• Collaborate with IT teams to ensure seamless integration of devices into the network infrastructure.<br>• Document standard operating procedures, configuration guidelines, and troubleshooting techniques.<br>• Participate in IT projects and special initiatives focused on desktop support and deployment.<br>• Provide end-users with hands-on technical assistance and training to address their concerns.<br>• Ensure compliance with security protocols and best practices when managing devices.
We are looking for a skilled Desktop Support Analyst to join our team in Mason, Michigan. In this role, you will provide technical assistance and support for hardware, software, and peripheral devices, ensuring smooth operations for end users. This is a long-term contract position that requires a commitment to delivering high-quality service and resolving technical issues efficiently.<br><br>Responsibilities:<br>• Provide on-site technical support for hardware, software, and peripheral devices, including printers and mobile devices.<br>• Troubleshoot and resolve issues related to O365 applications and Active Directory.<br>• Configure and maintain network and multifunction printers, ensuring optimal performance.<br>• Assist end users with technical challenges involving Apple and Android devices.<br>• Perform regular backups and ensure data security using backup technologies.<br>• Install, configure, and maintain Dell and Cisco devices to meet organizational needs.<br>• Utilize configuration management tools to streamline systems and processes.<br>• Deliver support for Citrix technologies, ensuring seamless remote access for users.<br>• Collaborate with the IT team to improve system reliability and user satisfaction.<br>• Travel between Mason and Lakeview locations to provide consistent support across sites.
We are looking for an experienced SCADA Engineer III to join our team in Allentown, Pennsylvania. This is a long-term contract position that offers the opportunity to contribute to critical substation projects while working in a hybrid or fully remote environment, depending on candidate qualifications. The ideal candidate will leverage their expertise in computer engineering, communication protocols, and SCADA systems to support the design and troubleshooting of substation communication networks.<br><br>Responsibilities:<br>• Develop configuration settings for substation projects, adhering to established organizational standards.<br>• Create and refine point assignment sheets in collaboration with substation design engineers.<br>• Apply communication standards set by network engineers to ensure seamless integration into substation designs.<br>• Diagnose and resolve data and communication issues in coordination with system operators and Relay Test personnel.<br>• Utilize programming languages, including PLC ladder logic and Lua, to optimize control systems.<br>• Analyze and interpret network topology to support substation communication frameworks.<br>• Ensure effective data exchange between devices by implementing communication protocols.<br>• Support supervisory control and data acquisition (SCADA) systems through design, review, and troubleshooting efforts.<br>• Utilize spreadsheets and related tools to organize and manage project data.<br>• Maintain compliance with organizational and industry standards in all engineering tasks.
<p>We are looking for a dedicated Desktop Support Analyst to join our team in the jersey shore area. In this role, you will provide technical assistance to clients, ensuring their IT systems operate seamlessly. This position offers the opportunity to showcase your problem-solving skills and technical expertise while delivering exceptional client support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to IT systems and applications.</p><p>• Monitor and maintain IT infrastructure for optimal performance and reliability.</p><p>• Collaborate with team members to implement innovative IT solutions tailored to client needs.</p><p>• Maintain detailed records of support activities and configurations for effective documentation.</p><p>• Communicate with clients to understand their requirements and provide timely updates on progress.</p><p>• Respond to urgent technical concerns during on-call shifts, scheduled one week per month.</p><p>• Troubleshoot networking issues and ensure connectivity for clients.</p><p>• Assist with scripting and automation tasks using PowerShell to enhance system efficiency.</p><p>• Deploy and image desktop hardware, ensuring proper setup and functionality.</p>
Position: IT Infrastructure Manager <br>Location: Kansas City, MO<br>Salary: up to $125,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>In this pivotal IT Infrastructure Manager role, you’ll drive the vision, leadership, and execution of all technology initiatives for the enterprise organization. You will be manage a small team and be a player coach and hands on in all things IT infrastructure from: Cybersecurity, Systems, Network, Desktop, Hardware, Software, and other business applications.<br><br>What You’ll Do<br> • Set the Vision: Provide entperise leadership and strategic direction for technology services aligned with operational goals.<br> • Build the Roadmap: Develop and implement a comprehensive technology plan with short- and long-term objectives.<br> • Own the Infrastructure: Oversee network operations, cybersecurity, cloud platforms, enterprise systems (SIS, HR, ERP, LMS), and device management.<br> • Lead the Team: Supervise and mentor technology staff, fostering a culture of innovation and collaboration.<br> • Partner for Success: Work closely with leaders to integrate technology into business operations.<br> • Manage Resources: Oversee vendor relationships, contracts, licensing, and a multi-million-dollar technology budget.<br> • Plan for Resilience: Create disaster recovery, data backup, and business continuity strategies.<br><br>What We’re Looking For<br>Required Qualifications:<br> • Bachelor’s degree in IT, Computer Science, Educational Technology, or related field.<br> • 5+ years of progressive IT leadership experience, including 3+ years in a supervisory role.<br> • Expertise in networking, cybersecurity, systems administration, and device management.<br> • Proven success leading technology initiatives in complex organizations.<br> • Exceptional communication and project management skills.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>Robert Half is partnering with a dynamic company in Waller to find an<strong> IT Support Specialist.</strong> This role has excellent growth potential, including international exposure and partial remote flexibility after onboarding and a successful performance review.</p><p><br></p><p><strong>Responsibilities Include:</strong></p><ul><li>Deliver <strong>Level 1 & Level 2 IT Support</strong>, addressing issues via hotline, ticketing systems (SuccessFactors), and email.</li><li>Provide hands-on assistance for hardware and software installations, upgrades, and troubleshooting.</li><li>Facilitate smooth <strong>onboarding</strong> for new hires, setting up user accounts, installing necessary packages, and configuring access rights.</li><li>Manage Active Directory and Exchange tasks, including user account creation and mailbox management.</li><li>Act as an IT generalist, addressing various user-facing technical needs and troubleshooting network, email, desktop, and peripheral device issues.</li><li>Collaborate on global IT projects, working closely with internal teams across departments.</li><li>Ensure hardware is properly set up, including computers, monitors, printers, and cabling needs.</li><li>Uphold IT compliance by maintaining asset tracking, updating documentation, and adhering to company policies and procedures.</li><li>Drive system security by consistently managing antivirus, encryption, and OS updates.</li><li>Partner with backend and application engineers to streamline end-user support solutions.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Solana Beach, California. In this long-term contract role, you will provide technical assistance to end-users, ensuring seamless operation of desktop systems and related technologies. This is an excellent opportunity to work closely with executive teams while supporting a dynamic group of users.<br><br>Responsibilities:<br>• Deliver prompt and efficient technical assistance to end-users, addressing hardware, software, and system issues.<br>• Manage and maintain Microsoft technologies, including Office 365 and Windows-based computers.<br>• Configure and troubleshoot Azure and Intune environments to ensure optimal performance.<br>• Oversee the functionality of Logitech AV systems, ensuring smooth operations for executive and board meetings.<br>• Provide high-quality, white-glove support to executives and senior management.<br>• Utilize ticketing systems such as Freshservice, ServiceNow, or Jira to track and resolve technical issues.<br>• Collaborate with team members to identify and implement solutions while working independently when necessary.<br>• Support a user base of approximately 85 individuals, including 12+ executives.<br>• Ensure consistent communication and excellent interpersonal interactions with users and stakeholders.<br>• Maintain desktop administration tasks and uphold system standards.
<p><strong>Position Summary</strong></p><p>We’re seeking a <strong>Full Stack</strong> <strong>Senior Software Engineer</strong> to help design, build, and deliver modern, scalable applications that power our firm’s next generation of digital products. This is a hands-on, full-stack engineering role working across <strong>front-end</strong>, <strong>back-end</strong>, <strong>cloud</strong>, and <strong>API integrations</strong>. You’ll collaborate with cross-functional teams to create secure, high-performing software that drives real business impact.</p><p> </p><p> </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Application Development</strong></p><ul><li>Design, develop, test, and deploy software solutions using <strong>React</strong>, <strong>AWS</strong>, and modern scripting languages.</li><li>Translate business and functional requirements into elegant, scalable technical solutions.</li><li>Contribute to architectural decisions that improve reliability, maintainability, and performance.</li></ul><p><strong>Cloud Engineering</strong></p><ul><li>Build and optimize applications leveraging <strong>AWS services</strong> (Lambda, DynamoDB, Redshift, etc.).</li><li>Ensure cloud applications are cost-efficient, secure, and highly available.</li><li>Implement security best practices across all AWS-based components.</li></ul><p><strong>API Design & Integration</strong></p><ul><li>Develop and manage <strong>REST</strong>, <strong>GraphQL</strong>, and <strong>WSO2-based APIs</strong> for seamless system integration.</li><li>Maintain consistency, scalability, and performance across all API endpoints.</li></ul><p><strong>Scripting & Automation</strong></p><ul><li>Use <strong>TypeScript</strong>, <strong>JavaScript</strong>, and <strong>Python</strong> to develop robust, cross-platform solutions.</li><li>Automate repetitive tasks and enhance system reliability through scripting and process improvements.</li></ul><p><strong>Data & SQL Development</strong></p><ul><li>Design and optimize <strong>SQL queries</strong> and database structures to support business applications.</li><li>Ensure data integrity, accuracy, and high performance in all database interactions.</li></ul><p><strong>Collaboration & Leadership</strong></p><ul><li>Partner with Software Engineering Leads, Business Solution Engineers, QA, and stakeholders to deliver quality results.</li><li>Mentor peers, share knowledge, and foster a culture of innovation and technical excellence.</li><li>Communicate technical concepts clearly to non-technical audiences.</li></ul><p><br></p>
We are looking for an experienced Network Engineer to join our team in Lexington, Ohio, on a Contract to permanent basis. In this role, you will oversee the design, implementation, and maintenance of the organization's network infrastructure, ensuring optimal performance and security across local and remote sites. This position offers the opportunity to contribute to a dynamic environment within the plastics manufacturing industry, while supporting mission-critical systems.<br><br>Responsibilities:<br>• Oversee the operation and maintenance of network infrastructure to ensure continuous uptime and reliability.<br>• Provide technical support for IT projects and assist team members with day-to-day technical needs.<br>• Diagnose and resolve advanced network issues to minimize disruptions.<br>• Configure, deploy, and troubleshoot network components such as LANs, WANs, VPNs, Wi-Fi systems, servers, routers, firewalls, switches, and power backups.<br>• Collaborate with infrastructure and security teams to identify and address vulnerabilities through timely patch management.<br>• Create and maintain detailed documentation, including network diagrams and system configurations.<br>• Participate in disaster recovery planning and testing to ensure business continuity.<br>• Monitor network and server performance, proactively addressing issues and responding to alerts.<br>• Handle outages and service disruptions efficiently, including occasional after-hours support.
We are looking for a skilled Network Engineer to join our team in San Antonio, Texas. In this role, you will manage and optimize enterprise-level network environments, ensuring seamless connectivity and robust performance. The ideal candidate will bring expertise in designing, implementing, and supporting complex network solutions tailored to business needs.<br><br>Responsibilities:<br>• Provide Tier 2 support to resolve network issues and maintain optimal system functionality.<br>• Design, implement, and integrate advanced network solutions to meet specific business requirements.<br>• Ensure the integrity and availability of network systems by applying best practices across multiple platforms.<br>• Manage and configure Cisco routers, firewalls, and load balancing systems to optimize network performance.<br>• Monitor and troubleshoot issues with data center technologies and infrastructure.<br>• Collaborate with cross-functional teams to enhance network security and performance.<br>• Configure and maintain Border Gateway Protocol (BGP) for seamless data routing.<br>• Implement and manage Palo Alto and Cisco ASA firewalls to strengthen network security.<br>• Maintain documentation of network configurations and processes for operational efficiency.<br>• Stay updated on emerging technologies and recommend upgrades to existing systems.
<p>We’re seeking a versatile <strong>JavaScript Developer</strong> to join a small, high-impact engineering team building advanced 3D software. This role involves working across our <strong>Electron desktop app</strong>, <strong>AWS backend</strong>, and <strong>3D rendering workflows</strong> used in digital dental production worldwide.</p><p><strong>Location:</strong> </p><p><br></p><p>Hybrid – commute to El Segundo office 2x per week</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Develop and maintain Electron-based desktop applications</li><li>Work across backend services (Node.js, AWS Lambda, DynamoDB, S3)</li><li>Build and optimize 3D visualization and rendering components (Three.js)</li><li>Manage local file I/O, caching, and configuration</li><li>Collaborate closely with developers to deliver iterative, high-quality releases</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and apply now!</p>
<p><strong>About the Role:</strong></p><p> We are seeking a <strong>Senior Software Engineer</strong> with deep expertise in <strong>C#, .NET, SQL, and Azure</strong> to design, build, and deliver high-performing applications. In this role, you’ll work closely with cross-functional teams to architect scalable solutions, optimize system performance, and mentor junior developers. This is an excellent opportunity for a highly motivated engineer to influence technical strategy and drive impactful projects.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and maintain applications using <strong>C# and the .NET stack</strong>.</li><li>Build and optimize database solutions using <strong>SQL Server</strong>.</li><li>Develop and deploy cloud-based applications on <strong>Microsoft Azure</strong>.</li><li>Collaborate with business stakeholders and product teams to define requirements and translate them into scalable solutions.</li><li>Participate in code reviews, testing, and troubleshooting to ensure high-quality deliverables.</li><li>Optimize system performance, scalability, and reliability.</li><li>Mentor junior engineers and contribute to best practices across the team.</li><li>Stay current with emerging technologies and recommend improvements to architecture and tools.</li></ul><p><br></p>
<p>Quite possibly the most REWARDING DevOps Engineering role that the Tampa, FL and Orlando, FL market can possibly offer. No, it's TRUE. If you meet the requirements, apply and find out for yourself. Local candidates to the Tampa, FL and Orlando, FL Metro areas will be the only candidates considered due to our client's requirement of meeting in the Lakeland, FL office 3 to 5 times per month. MAJORITY REMOTE ROLE w/in the Lakeland, FL area. </p><p><br></p><p>MUST HAVE Azure Kubernetes Services (AKS), Powershell scripting, Bash scripting, Terraform, Github Actions, and Kubernetes under your technical tool belt as a proven professional. </p><p><br></p><p>We are seeking a passionate and technically savvy mid to Sr level Azure DevOps Engineer to join a small yet dynamic DevOps Engineering Team. The ideal candidate will have a strong background in DevOps practices, with a focus on Microsoft Azure, Kubernetes, and CI/CD pipeline implementation. You will play a critical role in designing, implementing, and maintaining cloud infrastructure to support scalable, secure, and highly available applications.</p><p><br></p><p>Responsibilities</p><p>• Design, build, and maintain CI/CD pipelines using Azure DevOps for automated code deployment and testing.</p><p>• Manage and optimize Azure-based infrastructure, including Azure Kubernetes Service (AKS), to ensure high availability and scalability.</p><p>• Implement and manage containerized applications using Docker and Kubernetes.</p><p>• Collaborate with development and operations teams to streamline software delivery processes and improve system reliability.</p><p>• Monitor, troubleshoot, and optimize cloud infrastructure performance, ensuring security and compliance best practices.</p><p>• Automate infrastructure provisioning and configuration using tools like Terraform, ARM templates, or similar.</p><p>• Mentor junior engineers and provide technical guidance on DevOps best practices.</p><p>• Stay up-to-date with emerging Azure services and DevOps trends to drive continuous improvement.</p><p><br></p>
We are looking for a Machine Learning Engineer I (Contractor) to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will be responsible for developing, validating, and deploying machine learning models while contributing to innovative product and application solutions. The ideal candidate will possess strong programming skills, expertise in machine learning, and a passion for working with data-driven technologies to enhance business outcomes.<br><br>Responsibilities:<br>• Design, implement, and refine machine learning algorithms tailored for specific products and applications.<br>• Develop robust data pipelines, including processes for data ingestion, validation, cleaning, and monitoring.<br>• Train machine learning models, validate their accuracy, and deploy them into production environments.<br>• Contribute to proof-of-concept solutions and conduct studies to inform future product or application development.<br>• Create and maintain technical documentation, including evaluation plans, white papers, presentations, and formal reports.<br>• Test and evaluate solutions by performing case studies, generating test results, and documenting findings.<br>• Collaborate with cross-functional teams to ensure the seamless integration of machine learning solutions into existing systems.<br>• Monitor and maintain deployed models to ensure optimal performance and reliability.<br>• Research emerging technologies and methodologies to continuously improve processes and solutions.
<p>Looking for a Network Engineer to design, implement, and support enterprise network infrastructure with a strong emphasis on Cisco technologies. This role will involve project leadership, troubleshooting, and network optimization.</p>
We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
We are looking for a skilled Desktop Support Analyst to join our team in New Braunfels, Texas. In this role, you will provide advanced technical support for a variety of systems and devices, ensuring seamless operations and top-tier customer service. This position requires strong troubleshooting abilities, technical expertise, and a commitment to maintaining system security and compliance.<br><br>Responsibilities:<br>• Serve as the second-level escalation point for incidents and service requests unresolved by Level 1 support.<br>• Troubleshoot and resolve technical issues with desktops, laptops, mobile devices, printers, and enterprise applications.<br>• Manage and support Microsoft Office 365 services, including user accounts, Exchange Online, Teams, and SharePoint.<br>• Perform software installations, updates, and patch management to uphold compliance and security standards.<br>• Provide support for Citrix environments, ensuring reliable connections and optimal system performance.<br>• Collaborate with infrastructure and application teams to address and resolve high-impact technical issues.<br>• Develop and maintain technical documentation, including knowledge base articles, to streamline processes and knowledge sharing.<br>• Assist with system rollouts, updates, and IT projects to support organizational objectives.<br>• Follow established guidelines for incident, problem, and change management to ensure consistency and reliability.<br>• Deliver exceptional customer service by maintaining timely communication and follow-up on all assigned tasks.
We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. This Contract-to-permanent position offers an excellent opportunity to provide hands-on technical support and ensure seamless operations in a hybrid work environment. The ideal candidate will bring a strong IT background, adaptability, and a proactive approach to managing diverse technical needs.<br><br>Responsibilities:<br>• Deliver on-site technical support, assisting employees with hardware, software, and connectivity issues.<br>• Manage and configure network systems, including Cisco network stacks and switch networks.<br>• Administer Active Directory, Exchange, and integrate third-party enterprise applications.<br>• Provide support for common office tools and SaaS platforms, including Office 365 and ZoomInfo.<br>• Troubleshoot and resolve issues related to printing, networking, and typical office technology.<br>• Offer guidance and training on security protocols and identity management practices.<br>• Handle onboarding and offboarding processes for employees in a dynamic work environment.<br>• Support hybrid work operations by addressing both on-site and remote technical challenges.<br>• Adapt quickly to new systems and tools, ensuring smooth transitions and efficient problem-solving.<br>• Utilize security tools and maintain basic knowledge of cybersecurity to safeguard organizational assets.
Robert Half is seeking a skilled and adaptable Desktop Support Analyst for a contract position based in Chicago. In this role, you will provide exceptional IT support, ensuring end-users have seamless access to the technology and tools they need. The ideal candidate thrives in a fast-paced, high-performance environment, can handle ambiguity, and possesses the ability to troubleshoot complex technical issues independently. Experience in Investment/Asset Management or Real Estate organizations is strongly preferred. <br> Key Responsibilities: Manage incoming IT service requests via phone, email, chat, and ticketing systems. Address user inquiries regarding computer software and hardware. Troubleshoot and resolve complex incidents, including: Connectivity issues (e.g., Wi-Fi, LAN, cellular data, VPN, MDM, Citrix, VoIP, video conferencing). General productivity applications (e.g., Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat). Hardware problems (e.g., laptops, tablets, and mobile devices on Android/iOS). Identify and address potential issues proactively to minimize high-impact incidents. Investigate and resolve issues through research, collaboration, and diagnostics. Partner with internal teams and vendor technical support to resolve escalated issues. Utilize training resources and standardized procedures to educate users on best practices for software and hardware usage. Document all activities, incidents, and resolutions thoroughly in a ticketing system. Set up, configure, and maintain technology for employee use (hardware and software). Assist in the prevention, detection, and response to cybersecurity incidents per defined plans. Provide general Service Desk support duties as required and participate in an on-call rotation for occasional after-hours support.
We are looking for a skilled Software Engineer to join our manufacturing team in Grand Rapids, Michigan. In this role, you will design and implement innovative software solutions, collaborate with cross-functional teams, and ensure systems are optimized for business needs. This position offers a dynamic environment where your technical expertise will directly contribute to organizational success.<br><br>Responsibilities:<br>• Develop and maintain software applications using languages such as C#, .NET, and JavaScript.<br>• Create and optimize front-end interfaces with tools like React.js and HTML.<br>• Manage database systems, including SQL and T-SQL, to ensure data integrity and performance.<br>• Integrate ERP systems such as Epicor to streamline business operations.<br>• Utilize AI tools and services to deliver rapid and effective solutions.<br>• Map and document processes using tools like Google Drawing, Visio, or Lucidchart.<br>• Collaborate with team members to identify and implement improvements to existing systems.<br>• Troubleshoot and resolve on-call emergency situations as needed.<br>• Participate in scheduled maintenance and system upgrades during off-hours.<br>• Travel occasionally to support project and system needs.
