<p>Join a trusted Quad Cities organization as a <strong>Service Center Coordinator</strong>, where you’ll play a key role in supporting field technicians and ensuring smooth day-to-day service operations. In this role, you’ll be the information hub—relaying updates, coordinating schedules, and maintaining clear communication to keep projects moving forward. If you’re detail-oriented, thrive in a team environment, and enjoy being the person others rely on for organization and clarity, this could be a great fit.</p><p>Apply today or call our office at 563-359-3995 to connect with our team to learn more!</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Act as the primary support contact for field technicians, providing timely updates and accurate details.</li><li>Coordinate schedules, assignments, and service requests to keep operations running efficiently.</li><li>Document and update service records, work orders, and project details with accuracy.</li><li>Ensure smooth communication between customers, technicians, and office staff.</li><li>Assist with additional administrative and coordination needs as required.</li></ul><p><strong><u>Why Robert Half?</u></strong></p><p>At Robert Half, we do more than connect you with a job—we partner with you to find the right fit. From flexible placements to long-term career growth, we’re here to support you every step of the way. When you work with us, you’ll have a team in your corner, ready to advocate for your success.</p>
<p>We are looking for a skilled Business Analyst to join our team in Davenport, Iowa on a <strong>HYBRID basis - 2 days on-site. </strong>In this is role, you will collaborate with stakeholders to identify business needs across all lines of business, translate them into actionable requirements, and ensure the delivery of effective solutions. The ideal candidate will bring expertise in facilitating project planning, coordinating testing activities, and managing interactions across teams and vendors. This is a great opportunity to build and grow within an organization! <u>Apply now, call 319-362-8606, or email your resume direct and confidential to myself: Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn).</u></p><p><br></p><p><strong>**Hybrid - 2 days ONSITE ** NEW ROLE ** DIRECT HIRE ONLY ** NO C2C ** **Must be Authorized to work in US without need for sponsorship at any time**</strong></p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders and subject matter experts to gather and analyze business requirements.</p><p>• Translate business needs into clear and actionable use cases and documentation.</p><p>• Coordinate UAT to ensure solutions meet projects.</p><p>• Develop and maintain process documentation and wireframes.</p><p>• Utilize Microsoft Office tools such as Excel, PowerPoint, Visio, and SharePoint.</p><p>• Support project planning by identifying risks, setting timelines, and managing deliverables - knowledge of PM practices will be nice to have.</p><p>• Work closely with vendors.</p><p>• Facilitate communication across all levels of staff, management, and external partners.</p><p><br></p><p><br></p><p><u>Apply now, call 319-362-8606, or email your resume direct and confidential to myself: Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn).</u></p>
<p>We are looking to bring on board an Accounts Payable Clerk in the Property Management industry at our location in Davenport, Iowa. This role will involve handling various tasks related to accounts payable and other financial duties. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Code, separate and process various statements and invoices, ensuring accuracy and timeliness.</p><p>• Address and resolve any billing discrepancies that may arise.</p><p>• Carry out accurate and efficient data entry of invoices and statements into Yardi.</p><p>• Conduct regular scans of invoices and statements for record-keeping purposes.</p><p>• Match invoices with packing slips and file them appropriately.</p><p>• Manage the processing of W-9s and the generation of 1099 reports every January.</p><p>• Ensure that property insurance bills are approved and entered into Yardi.</p><p>• Execute the processing of security deposit returns.</p><p>• Research and process utility and other rebates.</p><p>• Handle the mailing of checks with statement slips and undertake year-end filing of bills.</p><p>• Coordinate with the Regional Property Manager and Regional Maintenance Supervisor for the issuance and receipt of signed lien waivers before dispatching checks to vendors.</p><p>• Manage the ordering of supplies as approved and distribute as needed, periodically reviewing pricing and searching for the best options.</p><p>• Ensure all signed contracts are uploaded to the Vendor profile in Yardi.</p><p>• Coordinate purchases for maintenance and operational needs.</p><p>• Track rebates and deposit checks when received.</p><p>• Coordinate employee onboarding including background checks, credit checks, drug tests, safety training, and benefits enrollment.</p><p>• Maintain employee files and update driver records with the insurance company as employees join or leave.</p><p>• Maintain licensing and certification tracking for employees.</p><p>• Schedule certification training and coordinate with supervisors.</p><p>• Track OSHA incidents, workers’ compensation cases, and ensure timely reporting.</p><p>• Update and maintain vehicle registrations, license plates, drivers, and insurance records.</p><p>• Handle phone calls, direct calls or visitors to appropriate locations.</p><p>• Write and process work orders or take messages and forward information where needed.</p><p>• Handle mail and interoffice deposit runs with confidentiality.</p><p>• Organize and file invoices, packing slips, and other documents.</p><p>• Assist with meeting preparations, including supervisor meetings and seasonal protocols.</p><p>• Track and log tools and equipment over $25, including engraving and annual inventory checks.</p><p>• Maintain records for air conditioners and appliances, ensuring logs are updated.</p><p>• Schedule bulk shredding services and manage record retention compliance.</p><p>• Research and review utility and service contracts for cost efficiency.</p>
<p><strong>Now Hiring: Medical Billing & Front Desk Lead – Quad Cities</strong></p><p><br></p><p>Join a respected healthcare organization as the <strong>Medical Billing & Front Desk Lead</strong>! In this role, you’ll handle medical billing accuracy, insurance verification, and front desk oversight while coaching the team for success.</p><p><br></p><p><strong><u>What You’ll Do:</u></strong></p><ul><li>Manage medical billing: claims, payments, and follow-ups</li><li>Ensure accurate scheduling & insurance verification</li><li>Lead and support front desk staff</li><li>Improve workflows for billing and front desk processes</li></ul><p>Hours: Monday–Friday, 8 AM–5 PM (occasional 7 AM shift)</p><p><br></p><p><strong>Ready to make an impact? Apply today or call Lydia, Christin, or Erin at 563-359-3995!</strong></p>
<p><strong>Administrative Assistant – Competitive Benefits & Growth Opportunity</strong> Robert Half is hiring an Administrative Assistant for an established and respected law office in the Quad Cities. This is a growing role, perfect for someone with administrative experience looking to build a career in the legal field. In this position, you’ll work closely with an established attorney to help build their growing support team. You’ll lend support through activities such as scheduling, document preparation, communicating with clients, tracking case statuses, and organizing files. Prior legal experience is not required; comprehensive administrative skills and professionalism are the keys to success.</p><p><br></p><p><strong>Why this role?</strong></p><ul><li>Join a growing law firm with a team that values collaboration and mutual support.</li><li>Gain exposure to the legal field with hands-on experience and direct mentorship.</li><li>Be part of a firm that offers growth opportunities and a competitive benefits package.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Interacting with clients through scheduling and communication.</li><li>Typing dictation, managing correspondence, and maintaining document files.</li><li>Preparing documents with provided templates and conducting basic research.</li><li>Organizing case files and tracking important deadlines.</li></ul><p>This is a contract-to-full-time position and can begin immediately! Contact Christin, Erin, or Lydia at (563) 359-7535 to learn more and discuss your short- and long-term goals.</p>
<p>We are looking for an Network Engineer who doesn't like to sit still and looking to join a new and growing team in Davenport, Iowa! If you like to be in a fast paced environment, then this role is for you! Come play a critical part in maintaining and optimizing multi network infrastructure environments, ensuring seamless connectivity and robust security. This position is exciting because you have a lot of autonomy and influence, while also building quality, lasting relationships with your stakeholders. This position is a direct hire role with full benefits and dedication to your career by providing continuing education, certification training, and exposure to leading technologies. If you are confident in your Network abilities and want to feel like you are making an impact this could be your next career move. If you have a passion for problem-solving and a strong technical background, we encourage you to apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn)..</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve complex network issues to ensure optimal performance and reliability.</p><p>• Design, configure, and implement new network hardware and services as needed.</p><p>• Monitor and manage network operations using advanced tools and methodologies.</p><p>• Establish and maintain robust network security protocols to protect against vulnerabilities.</p><p>• Create and maintain detailed documentation of network configurations and processes.</p><p>• Collaborate with stakeholders to provide updates on project progress and network status.</p><p>• Support the administration of firewalls, VPNs, and other security measures to safeguard data.</p><p>• Conduct routine maintenance and ensure timely updates to network systems.</p><p>• Provide expert guidance on network-related projects and initiatives.</p>
<p><strong>Exciting Opportunities in Administrative Support</strong></p><p>Are you ready to take your administrative career to the next level? Robert Half’s Administrative & Customer Support Contract Practice Group is actively seeking talented professionals who want to put their skills to work within leading organizations! With a variety of contract and consulting opportunities available—from short-term assignments to long-term projects—we provide the flexibility you need to grow your career, all while supporting meaningful work that makes an impact.</p><p><br></p><p><strong>Why Work With Robert Half?</strong></p><p>At Robert Half, we specialize in matching skilled professionals with great work opportunities. Whether you’re an experienced Executive Assistant, an organized Office Manager, or a detail-driven Administrative Coordinator, our dedicated recruiters will help you find roles aligned with your expertise and career goals.</p><p>• <strong>Flexible Opportunities:</strong> From short-term projects to extended engagements, we offer options that fit your schedule and lifestyle.</p><p>• <strong>Diverse Industries:</strong> Work with organizations ranging from small businesses to Fortune 500 companies.</p><p>• <strong>Skill Development:</strong> Build your experience by taking on projects that challenge and strengthen your administrative expertise.</p><p>• <strong>Ongoing Support:</strong> Our team is here to guide you with regular check-ins, career advice, and resources to help you succeed.</p><p>• <strong>Competitive Benefits:</strong> Enjoy weekly pay, access to health, vision, and dental insurance, 401(k) enrollment options, and online training resources.</p><p><br></p><p><strong>Roles We Staff For</strong></p><p>Our contract practice group focuses on a range of administrative and support roles, including but not limited to:</p><p>• Administrative Assistant</p><p>• Executive Assistant</p><p>• Office Manager</p><p>• Receptionist / Front Desk Coordinator</p><p>• Project & Operations Support Specialist</p><p><br></p><p><strong>How to Apply</strong></p><p>If you’re ready to explore a variety of administrative and executive support opportunities, we’d love to connect with you! Submit your updated resume today and join Robert Half’s network of skilled professionals.</p><p>At Robert Half, we can’t wait to help you find your next opportunity! Let’s build your future together.</p>
<p>We are looking for a talented Web Designer to join our team in Davenport, Iowa. In this Contract-to-permanent position, you will play a vital role in crafting visually engaging and user-friendly designs for web and digital platforms. This role offers an exciting opportunity to work and contribute to innovative online experiences.</p><p><br></p><p>Responsibilities:</p><p>• Design and develop engaging web and digital interfaces using Adobe Creative Cloud tools.</p><p>• Create visually appealing advertisements, banner ads, and graphic materials aligned with branding guidelines.</p><p>• Build and maintain e-commerce applications that enhance user experience and functionality.</p><p>• Collaborate with developers to implement designs using CSS and other web technologies.</p><p>• Produce creative concepts and layouts for multimedia content, including Adobe Flash and Dreamweaver projects.</p><p>• Ensure all designs are optimized for usability and accessibility across multiple devices.</p><p>• Conduct regular updates and quality checks to maintain consistency and performance of websites.</p><p>• Work closely with cross-functional teams to meet project deadlines and objectives.</p><p>• Stay updated on emerging design trends and tools to continuously improve creative output.</p><p>• Provide support for graphic design needs across various marketing and communication channels.</p>
<p><strong>Front Desk Lead – Healthcare Office</strong></p><p><strong>Hours:</strong> 8:00 AM – 5:00 PM (with a 1-hour lunch). Occasional early shift at 7:00 AM may be required for coverage.</p><p><br></p><p>Join a <strong>well-respected healthcare client in the Quad Cities</strong> as a <strong>Front Desk Lead</strong>. This position plays a vital role in maintaining accuracy and efficiency in scheduling, insurance verification, and medical billing while providing oversight and guidance to the front desk team. If you’re detail-oriented, thrive in a fast-paced clinic environment, and enjoy supporting both patients and staff, this is an excellent opportunity to grow your career.</p><p>Contact <strong>Lydia, Christin, or Erin</strong> at <strong>563-359-3995</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Ensure scheduling accuracy and compliance with provider parameters.</li><li>Complete insurance verification and eligibility checks prior to patient appointments.</li><li>Manage appointment scheduling and rescheduling as needed.</li><li>Develop and maintain staff schedules to ensure proper front desk coverage.</li><li>Provide hands-on support to the scheduling department during high-volume periods.</li><li>Coach and support staff by addressing errors, providing feedback, and fostering accountability.</li><li>Assist with medical billing tasks, including claim submission, payment posting, and following up on outstanding balances.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><p>This is a great opportunity to step into a <strong>leadership position</strong> with a respected healthcare organization that values accuracy, teamwork, and patient care. You’ll play an integral role in improving front desk and billing processes while ensuring a seamless experience for both providers and patients.</p>
<p>We’re on the lookout for a talented <strong>Payroll Administrator</strong> to join our client's amazing team in Davenport, Iowa. This isn’t just about crunching numbers—it’s about making sure every team member feels supported, valued, and, of course, paid on time. Let’s make payroll magic happen!</p><p><strong>Why You’ll Love This Role:</strong> We’re not your average workplace. Here, payroll isn’t just a task—it’s a vital part of keeping happy employees and a thriving team. You’ll get to work with some truly awesome people, and we’ll keep you caffeinated and inspired as you take on the challenge of keeping everything running smoothly.</p><p><br></p><p><strong>Your Daily Adventure:</strong></p><ul><li>Process payroll with the precision of an expert, making sure every detail is spot-on and compliant with all regulations.</li><li>Handle benefit-related tasks, including 401(k) and benefit administration, like the behind-the-scenes rockstar you are.</li><li>Master our payroll tools to keep things running seamlessly.</li><li>Dive into payroll reports to spot and fix discrepancies like a pro.</li><li>Partner with the accounting team to ensure everything reconciles perfectly and support any audit needs.</li><li>Keep employee records updated and accurate in payroll and time-tracking systems.</li><li>Help roll out new systems and improve processes to keep us ahead of the game.</li><li>Be the payroll guru employees turn to for any questions about paychecks and benefits.</li><li>Ensure pristine tax compliance at the federal, state, and local levels.</li><li>Stay in-the-know on all things payroll laws and regulations to keep our organization in tip-top compliance shape.</li></ul><p><br></p>
<p>We are looking for an experienced <strong>Senior Systems Administrator</strong> to oversee and maintain critical IT systems and infrastructure. This role involves managing servers, network devices, and virtualization technologies while ensuring security and efficiency across the organization. The ideal candidate will be skilled in automating workflows, leading technical projects, and optimizing system performance. Call 319-362-8606, or email your resume directly to Shania Lewis - Technology Recruiting Manager at Robert Half (email information is on LinkedIn). Let's talk!!</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee and maintain Windows Server environments, Microsoft 365, Exchange Online, and Active Directory systems to ensure reliable performance and security.</li><li>Administer network infrastructure components, including firewalls, switches, and cybersecurity protocols, to safeguard organizational operations.</li><li>Provide ongoing support for virtualization technologies, particularly VMware ESXi, ensuring optimal resource utilization.</li><li>Design and deploy PowerShell automation scripts to enhance operational efficiency and streamline routine IT tasks.</li><li>Lead infrastructure modernization initiatives, including hardware upgrades and system migrations.</li><li>Diagnose and resolve technical issues promptly to minimize downtime and maintain system integrity.</li><li>Partner with cross-functional teams to deliver IT solutions aligned with business objectives and project requirements.</li></ul><p><br></p>
<p>Are you a detail-oriented professional with a passion for numbers and processes? Do you thrive in environments that combine complexity and community-focused values? An established, family-owned company is seeking an <strong>Accounting Specialist </strong>to join its team during an exciting period of growth and system transformation.</p><p><br></p><p><strong>Why You’ll Love Working Here:</strong></p><p>This company is modernizing its systems, including payroll, brokerage management software, and accounting platforms, creating opportunities to make a lasting impact. With multiple entities to support, from real estate ventures to smaller limited-transaction groups, you’ll be part of a small accounting team that values collaboration and stability.</p><p><br></p><p>As a family-oriented organization, the company offers a welcoming, supportive workplace culture with community-focused initiatives, employee events like food trucks and social gatherings, and a focus on people-first values. With a temp-to-hire opportunity, you and the company will have the chance to ensure a long-term fit.</p><p><br></p><p><strong>Role Overview:</strong></p><p>As an Accounting Specialist, you’ll play a pivotal role in managing financial processes, ensuring accuracy during the company’s transition to new systems. You’ll juggle responsibilities that include tracking accounts receivable, processing accounts payable, managing deposits, and reconciling transactions.</p><p><br></p><p><strong>Responsibilities Include:</strong></p><ul><li>Accounts Payable & Receivable: Post customer transactions, process vendor invoices, and handle monthly check runs.</li><li>Bank Deposits: Manage daily deposits across multiple accounts and support monthly bank reconciliations.</li><li>Data Management: Maintain files, verify expense reports, and address discrepancies.</li><li>System Utilization: Work through paper-driven and technology-supported processes, integrating legacy systems into the company’s modern accounting platforms.</li><li>Multi-Entity Support: Oversee financial tasks for a mix of entities with varying transaction levels.</li></ul><p>Accounting Specialist will work closely with department leaders who value mentorship and understanding as they guide the company through a major system overhaul. The culture emphasizes community involvement and work-life balance, making this a great fit for those who value softer organizational priorities over a fast-paced corporate environment. Connect with our team today by calling us at (563) 359-3995 to learn more!</p>
<p>Are you a detail-driven payroll professional who thrives in a fast-paced environment? Do you enjoy blending payroll accuracy with a touch of HR coordination? Join a well-established, reputable company in the construction industry where your contributions directly support field and office teams across the organization.</p><p><br></p><p>Our client is seeking a <strong>Payroll Administrator who’s not just a numbers person—but a people person, too. </strong>This role will oversee weekly payroll processing, support human resources functions, and play a key role in financial reporting. You'll work closely with the Controller to ensure employees are paid accurately and on time, while also administering essential benefits and compliance processes.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>As the Payroll Administrator, you will oversee payroll operations and collaborate with the Controller to ensure that employees are paid on time and with accuracy. Your responsibilities will span a range of duties, including but not limited to:</p><ul><li>Managing payroll processes, including timesheet importing, payroll calculations, and deductions (child support, taxes, etc.).</li><li>Ensuring compliance with union reporting, tax filings, and government regulations on weekly, monthly, quarterly, and annual bases.</li><li>Administering HR programs like new hire orientation, benefit enrollments (health, dental, COBRA, and 401(k)), and employee record management.</li><li>Assisting with recruitment activities, drug testing, background checks, and unemployment procedures.</li><li>Preparing journal entries and completing tax returns, all under the guidance of the Controller.</li><li>Acting as a trusted resource for employees on payroll inquiries and benefits questions.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Impactful Work: You’ll take on a critical role in ensuring employees are compensated promptly and correctly, an essential function of any organization.</li><li>Growth Opportunity: Collaborate directly with the Controller and sharpen your payroll, HR, and accounting skills.</li><li>Dynamic Environment: Join an engaging, fast-paced setting where every day offers a new challenge and opportunity to make a difference.</li><li>Comprehensive Benefits: Gain exposure to industry-standard benefits administration, recruitment procedures, and union-related reporting.</li></ul><p><strong>Join Us and Grow Your Career-</strong> If you’re motivated, adaptable, and ready to contribute to an organization where accuracy and timeliness are valued, we want to hear from you! Take the next step in your payroll and HR career by applying today.</p>
<p>We are looking for an experienced SQL Database Administrator to join our team for contract to hire in Fairfield, Iowa. In this role, you will play a key part in managing and optimizing database systems to ensure high performance, reliability, and scalability. This position is ideal for someone with a strong background in SQL technologies and a passion for maintaining efficient data systems.</p><p><br></p><p>Responsibilities:</p><p>• Administer, configure, and maintain Microsoft SQL Server, Azure SQL Database, and MySQL environments.</p><p>• Monitor database performance and implement tuning strategies to optimize system efficiency.</p><p>• Perform regular database backups and ensure data recovery processes are in place.</p><p>• Collaborate with development teams to design and implement database solutions that meet business requirements.</p><p>• Troubleshoot and resolve database-related issues to maintain system stability.</p><p>• Manage database security by setting access controls and monitoring for unauthorized activities.</p><p>• Develop and maintain documentation for database configurations, processes, and procedures.</p><p>• Conduct capacity planning to ensure databases can handle future growth and workload demands.</p><p>• Apply patches and updates to database systems to ensure compliance with industry standards and best practices.</p>
<p>Are you highly organized, detail-oriented, and skilled at juggling multiple responsibilities in a dynamic environment? Robert Half has an exciting, full-time Office Manager opportunity at a reputable accounting firm! To support your success, the firm has developed an in-depth, hands-on onboarding process, enabling you to train alongside the outgoing manager for a seamless transition.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>As the Office Manager, you will oversee daily operations and contribute directly to the firm’s success by managing the following:</p><ul><li><strong>Payroll Oversight:</strong> Ensure timely payroll processing, tax payments, and 401(k) contributions.</li><li><strong>Accounts Payable:</strong> Oversee bi-monthly accounts payable processes.</li><li><strong>Human Resources Administration:</strong> Coordinate employee benefits, manage health insurance, address HR issues (up to medium complexity), assist in hiring administrative staff, and contribute to making hiring decisions.</li><li><strong>Executive Support:</strong> Provide administrative assistance to the firm’s Managing Partner.</li><li><strong>Team Management:</strong> Supervise up to seven support staff, fostering a collaborative and productive environment.</li><li><strong>Financial Operations:</strong> Handle quarterly tax reporting, month-end accounting, and bank reconciliations.</li><li><strong>Office Event Coordination:</strong> Organize the company’s annual holiday celebration and "After Tax Party."</li><li><strong>W-2 Preparation:</strong> Ensure W-2s are completed accurately and on time.</li><li><strong>Building Operations:</strong> Manage the holding company, including rent collection, accounts payable, bank reconciliations, and liaising with the Building Maintenance Manager.</li></ul><p>This role is on-site, allowing you to work closely with the team and maintain seamless office operations. The initial hours during the training/acclimation period follow a 7:00 a.m. to 3:30/4:00 p.m. schedule, with flexibility to adjust between 7:00 a.m. and 5:00 p.m. post-training.</p><p>If this sounds like the right fit, let’s chat! </p>
<p>We are looking for a skilled Lead Security Analyst! You will play a key part in leading and safeguarding infrastructure environments while ensuring optimal system performance and security. This position offers the opportunity to collaborate with cross-functional teams, implement advanced cybersecurity solutions, and contribute to service delivery excellence. MUST HAVE deep involvement in endpoint protection, patching, system monitoring, secure remote access, and backup/disaster recovery AND has served on a tier 2/3 escalation team that included firewalls, Windows Server, and network administration. If this sounds like you, <strong>apply now, call 319-362-8606, or email your resume direct to Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn). </strong></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Deploy and manage solutions for endpoint protection, secure remote access, system monitoring, patching, and disaster recovery.</p><p>• Perform regular maintenance of managed services infrastructure, including software updates, license renewals, and system optimization.</p><p>• Investigate and resolve Tier 2 and Tier 3 technical issues.</p><p>• Experience with SOW's and SLA's</p><p>• Support vulnerability management efforts by identifying, tracking, and aiding in the remediation of security risks across managed environments.</p><p>• Research and recommend new technologies to enhance technologies.</p><p>• Work closely with network engineers and other teams to resolve complex service incidents and technical challenges.</p><p>• Develop and maintain accurate documentation</p><p>• Coordinate with vendors to address advanced issues, acting as a liaison between internal teams and external providers.</p><p>• Monitor and respond to security alerts, collaborating with internal teams and external vendors to address threats quickly and effectively.</p><p><br></p><p><strong>Apply now, call 319-362-8606, or email your resume direct to Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn). </strong></p>
<p>Our client is growing and we are recommending a detail-oriented and driven Fraud Investigator to join their team. As part of the Fraud and Risk department, you will play a key role in preventing, identifying, and investigating financial fraud across branches. If you enjoy piecing together puzzles, analyzing data, and working both independently and collaboratively, this could be a great role for you.</p><p><br></p><p>This position begins as a contract role, with the potential to evolve into a full-time position based on performance and business needs in 2026. Opportunity does provide for hybrid flexibility while requiring flexibility for occasional in-office collaboration or travel to branch locations.</p><p><br></p><p>As a Fraud Investigator, you will:</p><ul><li>Monitor, review, and analyze fraud alerts to identify potential fraudulent activity.</li><li>Investigate suspicious transactions, including online banking activity, ACH fraud, wire transfers, and positive pay alerts.</li><li>Research, collect evidence, and document findings for suspicious activity cases.</li><li>Work closely with internal clients, customers, and law enforcement to resolve cases.</li><li>Prepare concise reports that summarize investigations, findings, and recommendations.</li><li>Collaborate with charter-specific investigators and escalate cases when needed.</li><li>Support ongoing fraud prevention efforts and contribute to team success.</li></ul><p>This role will initially focus heavily on alert monitoring, with opportunities to participate in broader fraud investigations as you develop in the position.</p><p><br></p><p>Why join us? </p><p>Take on a meaningful role that blends analytics, problem-solving, and communication to combat financial crimes. You’ll have opportunities to expand your skills, tackle exciting challenges, and grow your knowledge as you work alongside dedicated fraud prevention professionals.</p><p><br></p><p>This is more than a job—it’s your opportunity to make an impact while developing your professional expertise. Connect with our team today by calling us directly at (563) 359-3995! </p><p><br></p>
