<p>The Service Desk Analyst provides first-level technical support to employees across retail store locations and corporate offices. This role is responsible for troubleshooting hardware, software, network, and point-of-sale (POS) issues while delivering excellent customer service and minimizing business disruptions.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide technical support for desktop computers, laptops, printers, scanners, and other peripherals.</li><li>Troubleshoot and resolve issues related to Microsoft Office, Microsoft 365 (O365), Windows operating systems, antivirus software, and VPN connectivity.</li><li>Assist employees with password resets, user account management, and basic software support.</li><li>Support and troubleshoot Point-of-Sale (POS) systems used in pawn store operations.</li><li>Diagnose and resolve basic network connectivity issues and escalate complex problems when necessary.</li><li>Provide remote support to store employees and corporate staff.</li><li>Install, configure, and maintain computer hardware and software.</li><li>Document incidents, service requests, and resolutions within the ticketing system.</li><li>Follow established IT procedures and service level expectations.</li></ul>
<p>Full-time, on-site position in Bonita Springs, FL.</p><p>This position would be a 10am-7pm shift M-F.</p><p>Interviews are actively being scheduled - APPLY NOW!</p><p><br></p><p><strong>Day in the life:</strong></p><ul><li>Handle inbound support calls and create tickets (ServiceNow preferred, Zendesk acceptable)</li><li>Support ~30–35 calls per day (team handles ~250/day total)</li><li>Troubleshoot and resolve issues across: Workstations, Mobile devices, Proprietary software, Printers</li><li>Assist with tasks such as:, Password resets and account unlocks (Active Directory – light use), Email signature updates, Access requests, Break/fix troubleshooting</li><li>Escalate complex issues to L2 team as needed</li><li>Follow structured troubleshooting processes to identify and resolve issues efficiently</li></ul><p><strong>Environment/Team</strong>:</p><ul><li>Team of 6 currently, adding 1 more L1</li><li>2 L2 technicians handle escalations and callbacks</li><li>High-volume support environment (heavier Mondays, lighter Fridays)</li></ul>
<p>Robert Half is seeking a <strong>Business Process Analyst</strong> to evaluate, document, and improve business processes for a non-profit organization based in Portland, OR. This candidate will be responsible for working closely with business users, documenting workflows, providing guidance and acting as a go-to person for any process-oriented questions. Apply today!</p><p><br></p><p><strong>Duration: </strong>Through to January 2027 to start</p><p><strong>Location: </strong>100% Onsite</p><p><strong>Schedule: </strong>Monday - Friday at 8am to 5pm PST</p><p><br></p><p><strong>Job responsibilities:</strong></p><ul><li>Conduct discovery meetings and stakeholder interviews across departments to understand current business processes and operational needs.</li><li>Document business processes, workflows, system usage, and departmental procedures.</li><li>Analyze how teams utilize <strong>Salesforce</strong> and related systems, identifying gaps, inefficiencies, and opportunities for enhancement.</li><li>Evaluate reporting, data, and operational requirements and provide recommendations for process improvements.</li><li>Gather, analyze, and document business requirements and enhancement requests.</li><li>Develop desk manuals, onboarding guides, training materials, and knowledge management documentation.</li><li>Facilitate small-group training sessions and workshops to support process adoption and system usage.</li><li>Support testing and validation efforts related to process improvements and new functionality.</li><li>Identify opportunities for process improvements and solutions that can benefit multiple departments across the organization.</li><li>Partner with business stakeholders to translate business needs into clear, actionable recommendations.</li></ul>
We are looking for a hands-on IT Systems Analyst to deliver reliable technical support in a Microsoft-centric environment in Dallas, Texas. This position is ideal for someone who thrives in a user-facing role, can resolve a broad range of endpoint and application issues, and is comfortable supporting both business staff and leadership. The successful candidate will work with limited oversight, contribute to daily operations, and partner with a distributed IT team to keep systems and users productive.<br><br>Responsibilities:<br>• Deliver Tier II technical assistance for employees using Windows and macOS devices, addressing issues with software, hardware, and user access.<br>• Administer Microsoft 365 services, including user support, configuration tasks, and issue resolution across core applications.<br>• Assist with Microsoft 365 migration-related activities as part of ongoing environment improvements.<br>• Manage Active Directory functions such as account creation, access changes, onboarding setup, and offboarding activities.<br>• Support Intune-managed devices, laptops, mobile hardware, and software deployments to maintain secure and functional endpoints.<br>• Diagnose and resolve problems involving Microsoft applications, peripherals, connectivity, wireless access, and basic network performance.<br>• Own support tickets from intake through closure, keeping users informed with clear and timely status updates.<br>• Maintain accurate records for onsite equipment and update technical documentation to support operational continuity.<br>• Help orient and train new employees on systems, devices, and standard technology practices.<br>• Use Microsoft Copilot and other AI-enabled tools to streamline support processes and improve team efficiency.
<p>We are looking for a Supply Chain Analyst to join a food and food processing organization in Woodcliff Lake, New Jersey. This Long-term Contract position is ideal for someone who can keep transportation and product movement organized while supporting day-to-day supply chain activity across inbound, outbound, and intercompany operations. The role requires strong attention to detail, solid Excel skills, and the ability to work closely with internal teams and external partners to maintain efficient product flow.</p><p><br></p><p>Responsibilities:</p><p>• Manage the movement of materials and finished goods across inbound, outbound, and intercompany channels to help ensure deliveries stay on schedule.</p><p>• Track shipments from dispatch through arrival and communicate timely status updates to teams and business partners.</p><p>• Keep shipment logs, inventory records, and transportation documents accurate and up to date for daily operations.</p><p>• Investigate delivery exceptions and coordinate with carriers or vendors to resolve transportation issues quickly.</p><p>• Work with outside logistics providers and cross-functional stakeholders to improve coordination and day-to-day execution.</p><p>• Assist with broader supply chain activities such as procurement support, inventory follow-up, planning coordination, and sourcing-related tasks.</p><p>• Prepare recurring and ad hoc reports using Excel to support supply chain visibility and operational decision-making.</p><p>• Contribute to process execution and other logistics-related assignments as business needs evolve during the contract period.</p>
We are looking for a Supply Chain Analyst to support inbound transportation activities for a manufacturing organization in Parsippany, New Jersey. This contract position with permanent potential focuses on coordinating drayage moves, improving carrier performance, and maintaining reliable shipment visibility across the inbound network. The ideal candidate brings a strong logistics background, sound judgment in fast-moving situations, and the ability to work closely with internal stakeholders and transportation partners.<br><br>Responsibilities:<br>• Coordinate the assignment of inbound container drayage moves to approved carriers while following established transportation guidelines.<br>• Keep operating procedures accurate and up to date, and share process changes with logistics partners, customs contacts, internal inbound teams, and transportation providers.<br>• Gather carrier status updates and combine shipment tracking details into daily inbound reporting for internal visibility.<br>• Source and evaluate market pricing for new drayage lanes to support cost-effective transportation planning throughout the year.<br>• Reassign loads to alternate carriers when service issues arise or when primary providers decline shipment coverage.<br>• Review carrier performance each day, address service disruptions quickly, and take action to reduce delays and extra accessorial costs.<br>• Support operations, sales, finance, and compliance teams by securing shipment documentation, transportation details, and spot quotes as needed.<br>• Strengthen the carrier network by meeting with prospective service providers, assisting with selection decisions, and helping onboard new partners.<br>• Lead recurring carrier business reviews, oversee annual bid and volume allocation activities, and help negotiate transportation agreements.<br>• Prepare and distribute weekly port activity updates and contribute to process improvement projects that enhance inbound logistics execution.
We are looking for a detail-oriented Supply Chain Analyst to support purchasing, order coordination, and inventory reporting for a high-volume operation in Rosemont, Illinois. This Long-term Contract position is well suited for someone who enjoys working with large data sets, managing supplier activity, and keeping order flow accurate from entry through delivery. The role requires close attention to deadlines, strong Excel capability, and the ability to investigate differences across inventory, sales, and forecast information.<br><br>Responsibilities:<br>• Process forecast-based purchases, purchase orders, and quantity updates with a high level of accuracy and within required timelines.<br>• Monitor inbound shipments from supplier confirmation through delivery scheduling, ensuring loads remain on track and appointments are met.<br>• Maintain supplier portal activity, resolve routine system issues, and keep order information current across relevant platforms.<br>• Prepare and update reports that compare ordered quantities, received product, projected demand, sales movement, and inventory targets.<br>• Review inventory and sales records to identify inconsistencies, research root causes, and communicate findings to stakeholders.<br>• Calculate pallet weights and assess load capacity to support effective transportation planning.<br>• Partner with operations teams to confirm that stock levels and related records are accurate and aligned with actual inventory.<br>• Enter and organize critical order details, item data, exceptions, and other key updates across business applications in a timely manner.
<p>We are looking for a Supply Chain Analyst to support planning, purchasing, and material flow for aerospace and defense manufacturing programs in Marlborough, Massachusetts. This position plays an important role in keeping production on track by coordinating supply needs, evaluating data trends, and working closely with suppliers and internal teams. The ideal candidate brings strong analytical ability, procurement knowledge, and an understanding of regulated manufacturing environments.</p><p><br></p><p>Responsibilities:</p><p>• Manage material planning and purchasing activities to help maintain consistent supply for manufacturing operations.</p><p>• Review inventory levels, open demand, and scheduling priorities to address shortages and prevent production delays.</p><p>• Build and maintain reports, dashboards, and key performance metrics using Excel, Power BI, or similar analytical tools.</p><p>• Coordinate supplier sourcing, oversee purchase order activity, and follow up on urgent material needs to support delivery commitments.</p><p>• Partner with engineering, operations, quality, and finance teams to align supply chain execution with program requirements.</p><p>• Support adherence to applicable government and industry procurement standards within aerospace and defense programs.</p><p>• Evaluate supplier performance and identify risks that could affect cost, quality, or on-time delivery.</p><p>• Contribute to process improvement efforts that strengthen planning accuracy, material availability, and overall supply chain performance.</p>
<p>Melbourne company is looking for a Supply Chain Analyst. Responsibilities of the Supply Chain Analyst will include, but not limited to the following.</p><p><br></p><p>• Own and maintain procurement reporting, dashboards, and analytics using Power BI and related tools, ensuring data accuracy, consistency, and reliability</p><p><br></p><p>• Develop and manage recurring reporting that tracks purchasing activity, variances, and compliance with established processes</p><p><br></p><p>• Partner closely with IT and Finance teams to improve data quality, reporting automation, and system controls for purchasing and inventory</p><p><br></p><p>• Support and help operate the Supply Chain governance framework, reviewing key metrics, exceptions, and performance trends</p><p><br></p><p>• Identify process gaps, recurring compliance issues, and operational risks, escalating findings and supporting corrective actions</p><p><br></p><p>• Track adherence to Supply Chain policies and proactively identify individuals or locations requiring additional training or reinforcement</p><p><br></p><p>• Collaborate with Operations and Training teams to support rollout of updated policies, procedures, and process improvements</p><p><br></p><p>• Utilize data trends and analytics to proactively flag retraining opportunities or areas requiring process clarification</p><p><br></p><p>• Help document operational processes, internal controls, and standard work to strengthen consistency across the organization</p><p><br></p><p>• Serve as a trusted business partner to Operations, Finance, and Supply Chain leadership, providing insight into purchasing and inventory performance</p><p><br></p><p>• Support enterprise initiatives focused on cost control, operational efficiency, and margin improvement</p><p><br></p><p>• Assist with audits, ad hoc analysis, and strategic projects related to procurement and operations</p><p><br></p><p>For immediate consideration regarding the Supply Chain Analyst position, please send your resume to Andy Poquette, VP - Practice Director. ***You can message me on LinkedIn ( Andy Poquette ) to send me your resume directly. My email is also located on LinkedIn. You can also call 407-284-3424.</p>
<p>We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.</p><p>• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.</p><p>• Implement and maintain network-based security solutions while establishing data privacy policies.</p><p>• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.</p><p>• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.</p><p>• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.</p><p>• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.</p><p>• Maintain detailed security architecture documentation and provide periodic reports on security posture.</p><p>• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.</p><p>• Monitor and manage security devices to protect systems from internal and external threats.</p>
<p>We are seeking an experienced <strong>Senior Business Systems Analyst</strong> to support strategic initiatives and operational improvement efforts. This role collaborates with business leaders and cross-functional teams to evaluate organizational needs, analyze complex information, and develop technology-driven solutions that enhance business performance. The ideal candidate brings strong analytical skills, project leadership experience, and the ability to translate business objectives into effective system and process improvements.</p><p>Responsibilities</p><ul><li>Lead complex business and systems initiatives by evaluating current processes, identifying opportunities for improvement, and recommending solutions that align with organizational goals.</li><li>Partner with stakeholders across multiple functions to gather requirements, establish priorities, and translate business needs into clear functional and technical specifications.</li><li>Manage project planning and coordination activities, including timeline development, risk assessment, issue resolution, and successful implementation of solutions.</li><li>Analyze large and complex datasets using tools such as Power BI, SQL, and other reporting and analytics platforms to identify trends, insights, and improvement opportunities.</li><li>Evaluate system performance, data integrity, and workflow effectiveness to improve operational efficiency, accuracy, and overall business outcomes.</li><li>Develop and execute testing strategies for systems and applications, ensuring issues are identified, documented, and resolved prior to deployment.</li><li>Provide mentorship and guidance to team members by promoting best practices in business analysis, documentation, process improvement, and solution delivery.</li><li>Conduct research, assess emerging business needs, and present findings and recommendations to support strategic decision-making.</li><li>Collaborate with technical and business teams to ensure solutions are successfully implemented and adopted.</li><li>Perform other duties and responsibilities as assigned in support of organizational objectives.</li></ul><p><br></p>
<p>Our client is seeking a Risk Analyst to join a collaborative and growing team. This is an excellent opportunity for a risk, audit, or compliance professional who enjoys solving complex problems, partnering with business leaders, and helping strengthen an organization's control environment.</p><p><br></p><p>The ideal candidate will bring experience in internal audit, risk management, and internal controls.</p><p><br></p><p>What You'll Do</p><ul><li>Validate remediation efforts by reviewing supporting documentation and evidence to ensure corrective actions have been effectively implemented</li><li>Perform testing of internal controls and evaluate their design and operating effectiveness</li><li>Monitor and track audit findings, regulatory issues, and risk mitigation activities</li><li>Support internal and external audits, regulatory examinations, and compliance reviews</li><li>Partner with business units to identify, assess, and mitigate operational and compliance risks</li><li>Work closely with regulators, auditors, and leadership teams to address findings and recommendations</li><li>Analyze processes and controls, identifying opportunities for improvement and increased efficiency</li><li>Utilize risk, audit, and compliance systems to track activities, manage documentation, and enhance reporting</li><li>Assist with ongoing risk assessments and control monitoring initiatives</li></ul>
<p><strong>Full Stack Developer III (Security Applications)</strong></p><p><strong>Location:</strong> Hybrid Philadelphia, PA (2-3 days onsite per week)</p><p><strong>Employment Type:</strong> Contract</p><p><strong>Pay: </strong>Available on W2 Basis </p><p><strong>Overview</strong></p><p>We are seeking a <strong>Full Stack Developer III</strong> to join a growing technology team responsible for designing, developing, and enhancing <strong>security-focused applications</strong> that support enterprise identity, access, and cybersecurity initiatives. This role is ideal for an experienced Full Stack Developer who enjoys building scalable applications, working with modern cloud technologies, and applying secure development practices throughout the software lifecycle.</p><p>The successful candidate will contribute to the architecture, development, modernization, and ongoing support of enterprise applications while collaborating closely with security teams, technical stakeholders, and fellow developers. This position requires a strong security-first mindset and the ability to provide technical leadership while delivering high-quality solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, maintain, and enhance security-focused web applications and services.</li><li>Build scalable full stack solutions using modern front-end and back-end technologies.</li><li>Develop and secure REST APIs used across multiple enterprise applications.</li><li>Create reusable, secure code libraries and software components.</li><li>Participate in application architecture, technical design discussions, and technology evaluations.</li><li>Support cloud-native development initiatives and application modernization efforts.</li><li>Contribute to cloud migration projects and adoption of AWS-based services.</li><li>Implement and maintain secure coding practices, code reviews, static code analysis, and security scans.</li><li>Collaborate with cross-functional teams to gather requirements and deliver technical solutions.</li><li>Mentor junior developers and provide technical guidance to team members.</li><li>Troubleshoot production issues and support operational activities as needed.</li><li>Participate in Agile ceremonies and contribute throughout the software development lifecycle.</li></ul>
We are looking for an experienced Director of Cyber Security to lead a comprehensive, enterprise-wide security program in Utah. This leader will work closely with executives and cross-functional teams to strengthen risk management, protect critical systems, and advance a resilient security posture that supports business growth. The role requires a strategic thinker who can also guide operational execution across governance, architecture, incident response, and identity security.<br><br>Responsibilities:<br>• Shape and oversee the organization’s cybersecurity strategy, long-term roadmap, and policy framework to align security priorities with business objectives.<br>• Collaborate with executive leaders, legal, compliance, privacy, and technical teams to evaluate cyber risk and drive practical mitigation plans.<br>• Direct security operations across monitoring, detection, response, and recovery activities to improve readiness against evolving threats.<br>• Lead the design and maturity of incident response plans, investigation procedures, and post-event improvement efforts.<br>• Manage enterprise vulnerability and exposure management programs, including prioritization, remediation tracking, and risk reporting.<br>• Provide leadership for security architecture and engineering to ensure infrastructure, cloud platforms, applications, and business systems are designed with appropriate protections.<br>• Oversee identity and access management practices, including access controls, authentication standards, and related governance measures.<br>• Supervise internal security team members, contractors, and external partners while setting performance expectations and encouraging focused growth.<br>• Establish cybersecurity metrics, dashboards, and reporting for senior leadership to communicate program effectiveness, risk posture, and vendor performance.
We are seeking a dependable and service-oriented Help Desk / Tech Support II detail oriented to provide hands-on technical support for end users across hardware, software, account administration, and device deployment needs. This role serves as a primary point of contact for help desk requests, supports onboarding and account changes, coordinates vendor-related break/fix services, and contributes to IT and departmental projects. Based on general knowledge. Key Responsibilities: Install, configure, maintain, and troubleshoot computer hardware, software, and peripheral devices. Based on general knowledge. Provide Level II technical support for desktops, laptops, mobile devices, printers, and related systems. Based on general knowledge. Assist with new permanent employee onboarding, including account setup, permissions, and access change requests. Based on general knowledge. Monitor and manage the help desk ticketing queue, ensuring timely response, resolution, and communication with end users. Based on general knowledge. Act as a primary point of contact for technical support issues and escalate complex problems when needed. Based on general knowledge. Coordinate break/fix activities with third-party vendors, including equipment deliveries, installations, and service appointments. Based on general knowledge. Support deployments, system configurations, and device imaging as part of ongoing IT operations. Based on general knowledge. Assist with departmental and cross-functional IT projects as assigned. Based on general knowledge. Maintain accurate documentation of incidents, resolutions, assets, and system changes. Based on general knowledge. Support a mixed technology environment that may include Microsoft platforms, Active Directory, Cisco technologies, Citrix technologies, Mac computers, Apple devices, and Android devices. Based on general knowledge.
<p><strong>Overview</strong></p><p>Seeking a technical support professional to provide operational support for enterprise data platforms, integrations, and reporting environments. This role serves as a key point of contact for troubleshooting data-related issues, monitoring system performance, and ensuring the reliability of critical business data processes.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first- and second-level support for data integration processes, reporting platforms, and enterprise data workflows.</li><li>Monitor system performance, data movement, and operational health using monitoring and alerting tools.</li><li>Investigate, troubleshoot, and resolve technical issues while meeting established service levels.</li><li>Escalate complex incidents to engineering or development teams with thorough documentation and analysis.</li><li>Perform routine operational activities including batch process monitoring, system checks, access management, and data validation.</li><li>Partner with business stakeholders to support data-related requests and improve overall user experience.</li><li>Maintain support documentation, knowledge articles, operational procedures, and troubleshooting guides.</li><li>Participate in root cause analysis efforts and contribute to continuous service improvements.</li><li>Support incident, problem, and change management processes.</li><li>Participate in rotational on-call support as required.</li></ul><p><br></p>
<p><strong>Position</strong></p><p>Job Cost Analyst</p><p><br></p><p><strong>Company Overview</strong></p><p>A rapidly growing and well-established construction company based in Hackensack is seeking a detail-oriented <strong>Job Cost Analyst</strong> to join its expanding finance team. This is a newly created opportunity created due to dramatic growth within the company.</p><p><br></p><p><strong>Position Summary</strong></p><p>The Job Cost Analyst will play a critical role in tracking, analyzing, and reporting project costs to ensure accurate financial performance across multiple construction projects. This individual will work closely with project managers, accounting, and operations to monitor budgets, identify variances, and drive cost control initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor and maintain job cost reports for multiple active construction projects</li><li>Analyze project budgets vs. actual costs and provide variance analysis</li><li>Partner with Project Managers to review project financial performance and forecast costs to completion</li><li>Track committed costs, subcontractor agreements, and change orders</li><li>Prepare monthly WIP (Work-in-Progress) schedules</li><li>Assist with revenue recognition and percentage-of-completion accounting</li><li>Identify cost overruns, risks, and opportunities for improved profitability</li><li>Support project billings, AR/collections, and reconciliation of job accounts</li><li>Maintain integrity of job cost data within ERP/accounting systems</li></ul><p><strong>Salary:</strong> up to $125,000</p><p><br></p><p><strong>Compensation & Benefits</strong></p><ul><li>Competitive base salary (commensurate with experience)</li><li>Performance-based bonus potential and employer funded profit sharing plan. </li><li>Comprehensive benefits package (health, dental, vision)</li><li>401(k) with company match</li><li>Strong growth opportunity within a fast-scaling organization</li></ul><p><br></p><p><br></p>
<p><strong>Job Title</strong></p><p>Senior Change Management Analyst</p><p><br></p><p><strong>Company Overview</strong></p><p>Join a leading organization in the arts, nonprofit, and cultural sector that is dedicated to preserving knowledge, fostering innovation, and enhancing digital experiences for employees and customers alike. Based in Los Angeles, California, the organization is investing in transformative technology initiatives that improve collaboration, operational efficiency, and user engagement across the enterprise. This is an opportunity to contribute to meaningful change within a mission-driven environment.</p><p><br></p><p><strong>Role Summary</strong></p><p>We are seeking an experienced Senior Change Management Analyst to support large-scale digital transformation and business modernization initiatives. This role will serve as a key member of a growing change management function, partnering with project teams, business leaders, and stakeholders to drive successful adoption of new processes, technologies, and ways of working. Based in Los Angeles, CA, the position offers the opportunity to influence enterprise-wide change and enhance organizational readiness across strategic initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute change management strategies that support successful adoption of business and technology initiatives.</li><li>Conduct stakeholder assessments, impact analyses, and organizational readiness evaluations.</li><li>Create and deliver communication, engagement, and training plans that support project objectives.</li><li>Identify change-related risks and develop mitigation strategies to increase adoption and minimize resistance.</li><li>Partner with project managers and business leaders to integrate change management activities into project plans.</li><li>Facilitate stakeholder engagement efforts and build alignment across multiple groups.</li><li>Track adoption metrics, monitor change progress, and provide actionable recommendations.</li><li>Support and coach project teams, sponsors, and business leaders throughout the change lifecycle.</li><li>Develop communication materials, reports, presentations, and training resources.</li><li>Mentor junior team members and contribute to continuous improvement of change management practices.</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>Salary range: $85,000 – $113,000.</li><li>Comprehensive medical, dental, and vision coverage.</li><li>Retirement savings programs with employer contributions.</li><li>Professional development and educational assistance opportunities.</li><li>Generous paid time off and paid holidays.</li><li>Wellness and employee engagement programs.</li></ul><p><strong>Additional Details</strong></p><ul><li>Work Model: Hybrid 3x onsite.</li><li>Full-time, limited-term position lasting approximately three years.</li><li>High-visibility role supporting multiple strategic transformation initiatives.</li><li>Opportunity to work across business, operations, and technology functions.</li><li>Collaborative, mission-driven environment focused on innovation and continuous improvement.</li></ul>
We are looking for a Help Desk Analyst I to join a team in a contract-to-permanent role. This role supports end users across desktop, server, and productivity environments, while delivering responsive technical assistance and a high standard of customer care. The ideal candidate brings strong troubleshooting ability, communicates clearly with both technical and non-technical users, and works effectively in a collaborative support setting.<br><br>Responsibilities:<br>• Provide day-to-day technical support for Windows-based PCs, desktop hardware, and related workstation issues for end users.<br>• Troubleshoot and resolve incidents involving Microsoft 365 applications, antivirus software, malware concerns, and general access or performance problems.<br>• Support both PC and Mac environments, ensuring users receive timely assistance across multiple platforms.<br>• Monitor, update, and manage service requests through a ticketing system, maintaining accurate documentation and follow-through on open issues.<br>• Assist with administration and support activities for Windows Server, Exchange Server, and Terminal Server environments as needed.<br>• Work closely with team members to diagnose recurring technical problems, escalate complex issues appropriately, and improve service delivery.<br>• Help maintain and support core office technologies, including desktop equipment, PC hardware, and PBX/PABX-related user support when required.<br>• Contribute to basic network and security troubleshooting, including support related to routers, firewalls, and endpoint protection tools when applicable.
<p><em>The salary range for this position is $100,000-$121,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this remote role please send your resume to [email protected].</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong><u>ESSENTIAL FUNCTIONS & RESPONSIBILITIES:</u></strong></p><p><strong> </strong></p><p>· Lead the Internal Audit data analytics function, serving as the primary point of expertise for data analytics, automation, AI-enabled solutions, and continuous auditing within the department.</p><p>· Apply a data-driven mindset to build, enhance, and execute Internal Audit data solutions that deliver advanced audit capabilities, including automation, continuous auditing, and data analytics.</p><p>· Lead and oversee data analytics initiatives supporting audit, SOX, and risk projects, leveraging advanced analytical techniques to enhance audit procedures, expand coverage, and identify risks.</p><p>· Design and execute data-driven testing of key controls across in-scope processes, systems, and programs, elevating levels of assurance, consistency, and audit efficiency.</p><p>· Develop and implement AI-enabled and advanced analytics solutions using available tools to support audit teams and audit operations.</p><p>· Drive automation across audit, SOX, and risk activities, unlocking efficiencies and improving the quality and scalability of testing and analysis.</p><p>· Develop and enhance continuous auditing capabilities, including dashboards and monitoring solutions that provide timely control and business insights to support management action.</p><p>· Serve as a data champion within Internal Audit by elevating awareness of appropriate, effective, and responsible uses of data in assurance and advisory work.</p><p>· Collaborate closely with audit teams to integrate analytics into audit planning, execution, and reporting activities.</p><p>· Build and maintain strong relationships with key data leaders, system owners, and data custodians to enable timely and reliable access to data required for audit and risk initiatives.</p><p>· Leverage enterprise systems such as Workday, JD Edwards (JDE), Salesforce, and other core platforms as key data sources to support audit analytics, continuous auditing, and data-driven control testing.</p><p>· Use existing data sources and structures to provide more quantitative, evidence-based assessments of key risks, controls, and audit conclusions.</p>
<p><strong>About the Role</strong></p><p>We are seeking a detail‑oriented <strong>Financial Analyst</strong> to join our team on a <strong>contract basis</strong>. The ideal candidate will bring strong analytical skills, business acumen, and the ability to quickly step in and support critical financial initiatives in a fast‑paced environment. This role will support budgeting, forecasting, and financial analysis, helping drive data‑driven decision‑making and ensuring accurate financial insights.</p><p> </p><p><strong>Key Responsibilities</strong></p><p>• Prepare and analyze financial reports, including variance analysis and performance metrics.</p><p>• Support budgeting and forecasting processes, including data gathering and modeling.</p><p>• Analyze trends in revenue, expenses, and operational performance.</p><p>• Build and maintain financial models to support strategic and operational decisions.</p><p>• Partner with business units to provide insights and improve financial performance.</p><p>• Assist with month‑end close by providing analytical support and reporting.</p><p>• Develop dashboards and reports to track key business metrics.</p><p>• Identify opportunities for process improvements and enhanced reporting efficiencies.</p>
<p><strong>About the Role</strong></p><p>We are seeking a detail‑oriented <strong>Financial Analyst</strong> to join our team on a <strong>contract basis</strong>. The ideal candidate will bring strong analytical skills, business acumen, and the ability to quickly step in and support critical financial initiatives in a fast‑paced environment. This role will support budgeting, forecasting, and financial analysis, helping drive data‑driven decision‑making and ensuring accurate financial insights.</p><p> </p><p><strong>Key Responsibilities</strong></p><p>• Prepare and analyze financial reports, including variance analysis and performance metrics.</p><p>• Support budgeting and forecasting processes, including data gathering and modeling.</p><p>• Analyze trends in revenue, expenses, and operational performance.</p><p>• Build and maintain financial models to support strategic and operational decisions.</p><p>• Partner with business units to provide insights and improve financial performance.</p><p>• Assist with month‑end close by providing analytical support and reporting.</p><p>• Develop dashboards and reports to track key business metrics.</p><p>• Identify opportunities for process improvements and enhanced reporting efficiencies.</p>
<p><strong>About the Role</strong></p><p>We are seeking a detail‑oriented <strong>Financial Analyst</strong> to join our team on a <strong>contract basis</strong>. The ideal candidate will bring strong analytical skills, business acumen, and the ability to quickly step in and support critical financial initiatives in a fast‑paced environment. This role will support budgeting, forecasting, and financial analysis, helping drive data‑driven decision‑making and ensuring accurate financial insights.</p><p> </p><p><strong>Key Responsibilities</strong></p><p>• Prepare and analyze financial reports, including variance analysis and performance metrics.</p><p>• Support budgeting and forecasting processes, including data gathering and modeling.</p><p>• Analyze trends in revenue, expenses, and operational performance.</p><p>• Build and maintain financial models to support strategic and operational decisions.</p><p>• Partner with business units to provide insights and improve financial performance.</p><p>• Assist with month‑end close by providing analytical support and reporting.</p><p>• Develop dashboards and reports to track key business metrics.</p><p>• Identify opportunities for process improvements and enhanced reporting efficiencies.</p>
<p>We are seeking an experienced <strong>Application Support Analyst</strong> to support and maintain our county’s public safety dispatch and operations systems. The core platform is already implemented, and this role will serve as the dedicated internal resource responsible for ongoing system support, optimization, and integration work across police, fire, EMS, and the communications center.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary internal owner of the public safety application platform (CAD or similar).</li><li>Provide day‑to‑day application support, troubleshooting, and system analysis.</li><li>Monitor and maintain backend data feeds, interfaces, and integrations across multiple agencies.</li><li>Support configuration, enhancements, upgrades, and new service connections as the platform evolves.</li><li>Work closely with dispatchers, call‑takers, and communications center leadership to understand workflows and translate operational needs into technical requirements.</li><li>Collaborate with IT teams and external vendors to resolve issues and ensure system stability and performance.</li></ul><p><br></p>
We are looking for a senior-level Data Engineer to shape and deliver a scalable data platform in Kalamazoo, Michigan. This role combines strategic architecture with hands-on engineering, creating reliable data products that support reporting, advanced analytics, and AI-driven solutions. The ideal candidate will build secure, multi-tenant data capabilities with strong attention to privacy, governance, and long-term platform quality.<br><br>Responsibilities:<br>• Lead the design of a modern data platform that supports ingestion, transformation, storage, and consumption across analytical and operational use cases.<br>• Build and maintain robust batch and streaming pipelines that move data from relational systems, object storage, document databases, and event sources into centralized platforms.<br>• Define data architecture standards, modeling approaches, and engineering practices that improve consistency, reliability, and scalability across the organization.<br>• Create multi-tenant data solutions with strong isolation controls, secure access patterns, and governance measures built into the platform design.<br>• Develop data models and serving layers that enable enterprise reporting, self-service analytics, and AI or machine learning workloads.<br>• Evaluate cloud-based data services, processing frameworks, and warehouse technologies to ensure the platform meets performance, cost, and security expectations.<br>• Partner with product, engineering, and leadership teams to explain technical decisions, highlight risks, and align platform investments with business priorities.<br>• Oversee external vendors and implementation partners by reviewing recommendations, challenging misaligned approaches, and enforcing internal data standards.