We are looking for a skilled IT Infrastructure Specialist to join our dynamic team in New York, New York. This role requires a proactive and analytical individual who excels at problem-solving and delivering effective technological solutions. The successful candidate will play a key role in maintaining and enhancing IT systems, while providing hands-on support and fostering collaboration across the organization.<br><br>Responsibilities:<br>• Oversee and maintain network infrastructure, including Wi-Fi systems, to ensure optimal performance and security.<br>• Support server operations, disaster recovery planning, and implement cybersecurity measures.<br>• Manage user access controls and enforce security policies to protect organizational systems.<br>• Research emerging technologies and recommend solutions to improve IT efficiency.<br>• Maintain detailed documentation of system configurations, processes, and troubleshooting procedures.<br>• Act as the primary contact for third-party IT consultants, ensuring effective communication and collaboration.<br>• Establish and manage relationships with IT vendors to ensure reliable service delivery.<br>• Provide comprehensive technical support and guidance to all staff members.<br>• Contribute to network-related projects, including upgrades, implementations, and system decommissioning.<br>• Ensure compliance with cybersecurity best practices, including endpoint protection and identity management.
We are looking for an experienced IT Specialist to join our team in San Antonio, Texas. In this role, you will be responsible for managing and maintaining computer systems, networks, and servers to ensure smooth and efficient operations. The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to work both independently and collaboratively.<br><br>Responsibilities:<br>• Provide technical support and troubleshoot issues related to hardware, software, and network systems.<br>• Install, configure, and maintain computer hardware, operating systems, and applications.<br>• Manage and monitor servers, networks, and hyper-converged clusters to ensure optimal performance.<br>• Set up and maintain user accounts and directory permissions.<br>• Implement and manage firewalls, port security, and network switches.<br>• Conduct regular system updates and ensure the security of IT infrastructure.<br>• Collaborate with team members and vendors to resolve technical challenges efficiently.<br>• Support the configuration and operation of Microsoft Office 365 and other organizational software.<br>• Manage and maintain virtual desktop environments and Citrix technologies.<br>• Perform preventative maintenance and handle emergency repairs as needed.
We are looking for an experienced Senior Systems Administrator to join our team on a long-term contract basis in Des Moines, Iowa. This role requires someone with extensive expertise in system administration, legacy hardware, and virtualization technologies. You will play a key role in ensuring system stability, security, and operational efficiency across various platforms.<br><br>Responsibilities:<br>• Manage and maintain legacy hardware systems, including servers running Windows Server 2003 and newer versions.<br>• Administer and troubleshoot virtualization environments using Hypervisor technology to optimize resource allocation and isolation.<br>• Provide Tier 2 and Tier 3 helpdesk support to address complex technical issues and ensure system functionality.<br>• Configure, monitor, and secure systems with Microsoft Intune, ensuring compliance with organizational security standards.<br>• Perform advanced terminal-level work, evaluating system architecture and implementing improvements for stability.<br>• Implement and manage DHCP and DNS configurations to ensure seamless network operations.<br>• Support Mac OS environments, including deploying and managing systems using Jamf Pro.<br>• Troubleshoot VPN technologies to maintain secure remote access for users.<br>• Collaborate with cross-functional teams to uphold security protocols and optimize system performance.<br>• Document processes and procedures to ensure consistent and efficient system management.
<p>We are looking for an experienced SailPoint Identity Security Cloud Architect to join our team on a contract basis. This role involves collaborating with stakeholders to design and implement security solutions tailored to organizational needs. The position requires 20 hours of work per week for a minimum of three months.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement SailPoint Identity Security Cloud solutions to enhance organizational security.</p><p>• Collaborate with teams to analyze requirements and design effective identity security architectures.</p><p>• Configure and manage firewall technologies, including Cisco ASA and Checkpoint systems.</p><p>• Perform regular assessments to ensure compliance with cybersecurity standards.</p><p>• Troubleshoot and resolve issues related to identity security and access management.</p><p>• Provide technical guidance and expertise on configuration management practices.</p><p>• Document processes and configurations to maintain system integrity.</p><p>• Work closely with stakeholders to ensure successful deployment and integration of security systems.</p><p>• Stay updated on industry trends and emerging technologies in cloud security.</p>
We are looking for a dedicated Systems Administrator to oversee and optimize enterprise systems within both Linux and Windows platforms. This role demands strong technical expertise, an ability to ensure IT infrastructure security, and a focus on compliance with industry standards. The ideal candidate will play a key role in maintaining system reliability and addressing compliance frameworks effectively.<br><br>Responsibilities:<br>• Manage and maintain enterprise systems across Linux and Windows environments to ensure optimal performance.<br>• Implement and monitor compliance frameworks such as SOC2 and ISO 27001, ensuring adherence to industry standards.<br>• Troubleshoot and resolve technical issues promptly to maintain system reliability and minimize downtime.<br>• Administer Active Directory, Microsoft Windows Server, and Windows 10 while ensuring security and functionality.<br>• Oversee and manage virtualization technologies, including Citrix and related platforms.<br>• Collaborate with internal teams to support systems integration and enterprise-level solutions.<br>• Utilize expertise in SAN (Storage Area Network) and Dell technologies to optimize storage solutions.<br>• Manage cloud-based systems such as Microsoft Azure and Windows Intune for seamless operations.<br>• Develop and maintain documentation for system processes and compliance protocols.<br>• Ensure systems are up to date with patches and upgrades to mitigate security risks.
<p>We are looking for an experienced Network & Cybersecurity Engineer to help manage, secure, and optimize our network infrastructure and overall security posture. You will play a critical role in protecting our systems, monitoring network health, responding to threats, and ensuring compliance with security standards.</p><ul><li>Design, configure, and maintain network infrastructure (routers, switches, firewalls, VPNs, etc.)</li><li>Implement and manage security measures — firewalls, IDS/IPS, endpoint security, access controls, encryption, etc.</li><li>Monitor network traffic, detect suspicious activity, investigate security incidents, and respond promptly</li><li>Conduct vulnerability assessments, risk analyses, and security audits</li><li>Collaborate with IT and engineering teams to embed security best practices into network/system architecture</li><li>Manage identity and access controls, user permissions, and network segmentation</li><li>Maintain and update security policies, procedures, and documentation</li><li>Provide troubleshooting and support for network and security issues</li><li>Stay up-to-date with emerging threats, security trends, and compliance requirements</li></ul>
We are looking for a skilled Salesforce Administrator to oversee the strategy, implementation, and ongoing management of the Salesforce platform. In this role, you will collaborate with stakeholders to translate business needs into technical solutions while ensuring the system operates smoothly and efficiently. This position requires a proactive individual who can manage the product roadmap, execute hands-on configurations, and optimize platform capabilities.<br><br>Responsibilities:<br>• Act as the primary administrator for Salesforce, handling configurations such as objects, workflows, automations, permissions, and integrations.<br>• Collaborate with stakeholders to gather requirements, prioritize enhancements, and develop tailored solutions to meet business objectives.<br>• Plan and maintain the Salesforce product roadmap, ensuring successful releases and adoption across departments.<br>• Create and maintain training materials, documentation, and best practices to support system users.<br>• Monitor data integrity, system performance, and compliance with security standards.<br>• Troubleshoot technical issues, manage support tickets, and provide ongoing assistance to users.<br>• Identify opportunities for platform optimization and lead improvement initiatives.<br>• Facilitate cross-functional communication to align Salesforce capabilities with organizational goals.<br>• Ensure consistent updates and upgrades align with company needs and industry standards.
We are looking for a skilled Systems Administrator to join our team in Jamaica, New York. In this role, you will ensure the seamless operation of our IT systems, including servers and networks, while providing Level 2 Help Desk support and training to other departments. Your responsibilities will include maintaining system security, optimizing performance, and addressing technical issues to enhance overall efficiency.<br><br>Responsibilities:<br>• Manage daily operations of network and server environments to ensure consistent performance and reliability.<br>• Monitor system performance and analyze network traffic to proactively identify and resolve issues.<br>• Implement solutions to meet organizational needs and improve system functionality.<br>• Perform upgrades, repairs, and regular evaluations to keep systems running efficiently.<br>• Develop and execute security strategies to safeguard the network and computing systems.<br>• Assign and update security permissions to maintain secure access across the system.<br>• Provide training and guidance to users on proper utilization of hardware and software.<br>• Troubleshoot and resolve technical problems reported by users or identified through monitoring.<br>• Document system management processes and maintain accurate records for future reference.
We are looking for a skilled Systems Engineer to join our team in Willow Grove, Pennsylvania. This role requires a proactive individual who can handle complex technical challenges, design and implement robust infrastructure solutions, and contribute to the optimization of systems and networks for our clients. If you thrive in a dynamic environment and have a passion for delivering high-quality technical solutions, we encourage you to apply.<br><br>Responsibilities:<br>• Serve as the primary escalation point for resolving advanced technical issues and critical incidents.<br>• Diagnose and support Windows Server, Microsoft 365, and Azure Active Directory environments.<br>• Configure, manage, and optimize virtualization platforms such as Hyper-V and VMware.<br>• Design and secure network infrastructure components, including routers, firewalls, and switches.<br>• Conduct root cause analysis and implement measures to prevent recurring technical and security issues.<br>• Manage backup solutions, disaster recovery systems, and security platforms in compliance with policies and service-level agreements.<br>• Participate in on-call rotations to provide after-hours support as needed.<br>• Deliver infrastructure projects, including Office 365 and Google Workspace implementations and data migrations.<br>• Plan and execute network setups and upgrades for new and existing clients.<br>• Ensure accurate documentation and process adherence during project handoffs and updates.
We are looking for a skilled Systems Engineer to design, manage, and maintain robust and secure network infrastructures across multiple sites. This role involves collaborating with various departments to ensure seamless integration of technology solutions that support organizational goals. As a long-term contract position, it offers the opportunity to contribute to critical projects and initiatives while providing technical expertise to optimize system performance.<br><br>Responsibilities:<br>• Design and implement secure and high-performing network systems tailored to organizational needs.<br>• Perform daily administrative tasks on computing infrastructure, including routers, switches, servers, virtual machines, storage systems, and telephony equipment.<br>• Evaluate business and technology requirements to recommend effective system solutions.<br>• Troubleshoot complex technical issues and serve as the point of escalation for problem resolution.<br>• Lead projects through all phases, ensuring timely completion and maintaining thorough documentation.<br>• Administer virtualization platforms such as VMware ESXi and Citrix technologies.<br>• Manage hyper-converged infrastructure solutions, including Nutanix.<br>• Maintain and optimize Active Directory, Group Policy, Windows Server, Microsoft Exchange, and related scripting methodologies.<br>• Plan and execute mobile device management deployments while ensuring security.<br>• Create detailed network architecture diagrams using tools like Microsoft Visio.
<p>We are looking for an experienced Lead Infrastructure Engineer specializing in systems and networking to join our team in Plant City, Florida. This Contract-to-Permanent position offers an exciting opportunity to lead technical initiatives in a Managed Services Provider environment while contributing to the growth and success of a dynamic team. The role involves hands-on work with cutting-edge technologies and collaboration across diverse technical domains.</p><p><br></p><p>Responsibilities:</p><p>• Lead and guide a team of Systems Engineers to ensure effective delivery of technical solutions and foster growth and development.</p><p>• Design, implement, and manage advanced network architectures across a variety of client environments.</p><p>• Administer and maintain Hyper-V Clustering systems with a focus on reliability and scalability.</p><p>• Configure and optimize Microsoft 365, Azure, and Intune platforms to meet client requirements.</p><p>• Collaborate with internal teams and clients to translate technical needs into actionable solutions.</p><p>• Deliver onsite technical support in the Plant City, Florida area when required.</p><p>• Ensure security and compliance across all systems and networks.</p><p>• Troubleshoot and resolve complex networking and system issues efficiently.</p><p>• Provide detailed documentation and reports on system configurations and network operations.</p>
<p>Our client is seeking an experienced <strong>Network Engineer</strong> with strong hands-on experience supporting and maintaining Cisco network environments. This role will focus heavily on Cisco routing, switching, firewalls, and network security. You’ll join a collaborative IT team supporting enterprise infrastructure, troubleshooting complex issues, and implementing network improvements.</p>
We are looking for a skilled Systems Administrator to join a dynamic team in Greenville, South Carolina. In this Contract to permanent position, you will play a vital role in maintaining, optimizing, and securing the IT infrastructure of a leading plastics manufacturing company. This is an excellent opportunity for an IT specialist seeking to contribute to a fast-paced, innovative environment while advancing their career.<br><br>Responsibilities:<br>• Oversee and maintain server, network, and system performance to ensure reliable and efficient operations.<br>• Conduct regular updates, backups, and patches to protect data integrity and system availability.<br>• Configure, implement, and troubleshoot hardware and software solutions to meet organizational needs.<br>• Provide technical support for users, resolving issues related to operating systems, networks, and applications.<br>• Administer and monitor network security measures, including firewalls, VPNs, and intrusion detection systems.<br>• Collaborate with the IT team to introduce new technologies and enhance existing systems.<br>• Create and maintain detailed documentation for system configurations, procedures, and troubleshooting protocols.<br>• Deliver on-call support for critical outages, including remote assistance and on-site interventions as required.<br>• Manage user accounts and permissions, ensuring proper system access and security compliance.<br>• Train end-users on IT systems and applications while promoting security awareness and best practices.
Are you an experienced IT detail oriented with a passion for ensuring network reliability and optimizing performance? Our company is seeking a skilled Network Administrator for a contract or permanent opportunity in St. Louis. This role is ideal for someone who thrives in a fast-paced environment and enjoys supporting mission-critical business technologies. Key Responsibilities: Install, configure, administer, and support local and wide area networks (LAN/WAN), firewalls, routers, switches, and related network hardware/software (Source: 2025 Tech Report.docx). Troubleshoot network issues, perform root-cause analysis, and manage system upgrades or repairs. Monitor network performance, implement security measures, and ensure data backups and disaster recovery plans are operational. Collaborate with cross-functional teams to support network needs for new project
<p>We are looking for an experienced Network Systems Administrator to join our team in Torrance, California. This role will focus on network and endpoint administration with an emphasis on DevOps and infrastructure automation. The ideal candidate will possess strong technical expertise and a proactive approach to managing systems, networks, and devices.</p><p><br></p><p>Responsibilities:</p><p>• Configure, maintain, and troubleshoot endpoint management systems such as Intune, Fleet DM, and other similar tools.</p><p>• Administer and manage Microsoft domain controllers, Active Directory, and Azure environments.</p><p>• Develop and implement automation workflows using tools like Ansible, Python, and Terraform to streamline operations.</p><p>• Monitor and secure network environments, including managing firewalls and network appliances such as Palo Alto and Juniper.</p><p>• Provide support and maintenance for physical and embedded endpoint devices across factories, remote offices, and specialized equipment.</p><p>• Collaborate with DevOps teams to enhance system performance and reliability through automation and optimization.</p><p>• Ensure efficient GitOps practices and infrastructure provisioning using Terraform and Ansible.</p><p>• Evaluate and integrate new technologies to improve system scalability and security.</p><p>• Troubleshoot issues related to Microsoft Windows Server, Windows 10, and other related platforms.</p><p>• Maintain robust documentation and adhere to industry best practices for system administration.</p>
We are looking for a skilled Network Administrator to join our team in Conshohocken, Pennsylvania. This role focuses on maintaining and improving network and server infrastructure, ensuring cybersecurity standards, and resolving complex technical issues. The ideal candidate will be proactive, detail-oriented, and passionate about delivering high-quality IT solutions.<br><br>Responsibilities:<br>• Conduct scheduled technical alignment visits, adhering to established best practices and standards.<br>• Ensure compliance with security protocols, configuration guidelines, and documentation requirements.<br>• Identify and address risks, gaps, and inconsistencies across client technology platforms.<br>• Document exceptions and recommend actionable solutions for alignment issues.<br>• Drive proactive remediation efforts to prevent recurring infrastructure, server, and network challenges.<br>• Implement recommended changes to improve alignment and enforce technical standards.<br>• Manage server, network, and cloud infrastructure environments, including deployment and configuration.<br>• Administer Microsoft cloud, virtualization, and firewall platforms to maintain system reliability.<br>• Perform patching, backup validation, and analysis to ensure data integrity and cybersecurity.<br>• Act as a Tier 2/3 escalation point to resolve deeper infrastructure and network issues effectively.
Our client is looking for a Senior Systems Engineer at their location. The role involves designing, implementing, and managing core IT infrastructure with a focus on VMware technologies. You will play a crucial role in ensuring stability, scalability, and security for our systems. <br> Responsibilities: <br> An industry-leading organization in the food sector is seeking an experienced Senior Systems Engineer to design, implement, and manage core IT infrastructure with an emphasis on VMware technologies. This role is pivotal in ensuring a stable, scalable, and secure environment. <br> Key Responsibilities <br> Infrastructure Management: Design, deploy, and maintain enterprise servers, storage, and networking solutions. Monitor performance, troubleshoot issues, and lead upgrade and migration initiatives. VMware Administration: Oversee VMware vSphere, ESXi, and vCenter to maximize performance and cost-efficiency, including managing virtual machine provisioning, snapshots, and backups. Automation & Security: Develop automation scripts using PowerShell, PowerCLI, and Python. Enforce security best practices and compliance standards. Collaboration & Leadership: Work with cross-functional teams, mentor junior engineers, and document infrastructure processes.
Position: Salesforce Administrator / Developer <br>Location: Des Moines, IA - Hybrid<br>Salary: up to $135,000 base annual salary<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Join a company and team where you can bring your skills and experience, with tons of upward mobility in a thriving industry. You will grow your career and be aligned with an organization that has purpose and adding meaningful services in all communities. This is hybrid role leaning heavily on Salesforce administration with some Salesforce development.<br>What You’ll Do:<br> · Configure and enhance Salesforce Sales & Marketing Cloud<br> · Lead CRM initiatives from planning to deployment<br> · Build and support integrations <br>What You Bring:<br> · 5+ years in Salesforce <br> · Strong admin and dev skills (Apex, Flows, LWC, SOQL)<br> · Salesforce certifications preferred<br> · Bonus: Architecture experience, Platform Builder, or exposure to Salesforce Data Cloud<br>Why This Role Stands Out:<br> · Strategic impact, cross-cloud exposure, and a clear path for growth in a collaborative, mission-driven environment.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
We are looking for an experienced Systems Administrator to join our team in San Antonio, Texas. In this role, you will be responsible for maintaining, optimizing, and securing on-premises infrastructure to support business operations. The ideal candidate will have a strong background in server administration, virtualization, networking, and system troubleshooting.<br><br>Responsibilities:<br>• Design, implement, and manage on-premises infrastructure including Windows Servers, VMware ESXi/vCenter, storage solutions, and networking components.<br>• Diagnose and resolve complex issues related to servers, virtualization, and system operations on-site.<br>• Conduct regular updates, patch management, system backups, and lifecycle maintenance for all on-premises systems.<br>• Escalate unresolved technical challenges to senior IT leaders or external vendors when necessary.<br>• Collaborate with IT team members to deliver consistent, secure, and high-quality services to the organization.<br>• Document procedures, configurations, and any changes within the IT environment for reference and compliance.<br>• Assist in implementing security protocols, monitoring tools, and disaster recovery strategies to safeguard infrastructure.<br>• Provide basic support and troubleshooting for desktops, laptops, and printers as needed.
<p><strong>Description of Position</strong></p><p> This role supports and optimizes the Salesforce platform by managing configuration, security, automation, and user support. The Salesforce Administrator partners with business teams to improve workflows, reporting, and system adoption while maintaining platform stability.</p><p>The position supports ongoing enhancements, release testing, and user enablement in a growing Salesforce environment.</p>
We are looking for an experienced Network Engineer to join our team in Omaha, Nebraska. In this long-term contract role, you will take on a key position in designing, implementing, and maintaining the organization's network infrastructure. This includes handling local and wide area networks, VoIP systems, and Internet connectivity, ensuring optimal performance and availability for all users. The ideal candidate will bring advanced networking expertise to drive effective solutions and lead technical initiatives.<br><br>Responsibilities:<br>• Design, configure, and maintain network systems, including LAN, WAN, VoIP, and Internet infrastructure.<br>• Monitor network performance to ensure consistent availability and implement necessary maintenance.<br>• Troubleshoot and resolve complex network issues, providing leadership and guidance to team members.<br>• Develop and implement network policies and procedures, including asset management and documentation.<br>• Evaluate, procure, and deploy hardware, software, and peripheral equipment for network systems.<br>• Collaborate with the security team to identify vulnerabilities and implement protective measures.<br>• Lead capacity planning and analyze network traffic to optimize system performance.<br>• Manage backups of data and voice network systems, supporting disaster recovery planning.<br>• Communicate with stakeholders to address network requirements and resolve issues.<br>• Provide training and mentorship to team members, ensuring tasks are completed effectively and efficiently.
<p><strong>Bid and Contract Administrator (Construction) – Shelton, CT</strong></p><p>Join a growing construction team as our next Bid Administrator! This key role supports estimating and project management teams, handling bid set-up, contract administration, and communication with clients.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Set up new bids, organize documents, and maintain bid status.</li><li>Analyze bid documents and input data into management software.</li><li>Coordinate bid reviews, ensure on-time submissions, and confirm delivery.</li><li>Maintain bid schedules, reminders, and follow up on bid results.</li><li>Support contract administration in partnership with finance and estimating.</li></ul><p><strong>Requirements:</strong></p><ul><li>Experience with bid and contractor administration in a relative environment</li><li>Highly organized, detail-oriented, and strong sense of urgency.</li><li>Excellent communication and time management skills.</li><li>Construction or related industry experience preferred.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Competitive salary based on experience level! </li><li>Growth opportunities, excellent benefits, and a strong family-feel culture.</li><li>Most of our staff have enjoyed long tenure with our company.</li></ul><p> </p><p>To be considered, apply today or email your resume to <strong>Kelsey.Ryan@roberthalf(.com)</strong></p>
<p>Robert Half's client is seeking a <strong>System Administrator</strong> with strong Windows expertise to manage servers, Active Directory, and IT infrastructure in a medium-sized team. Experience with ServiceNow for ticketing and change management is required. <strong>Apply now</strong>, call 319-362-8606, or email your resume direct to Shania Lewis - Technology Recruiting Manager with Robert Half (email information is on LinkedIn).</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Install, configure, and maintain Windows Server environments and virtualization (VMware/Hyper-V).</li><li>Administer Active Directory, Group Policy, DNS/DHCP, and user accounts.</li><li>Manage backups, patching, and system performance monitoring.</li><li>Use ServiceNow for incident, request, and change management workflows.</li><li>Troubleshoot hardware/software issues and provide Tier 2/3 support.</li><li>Document configurations and maintain compliance standards.</li></ul>
<p>We are looking for a detail-oriented and skilled Systems Architect to join our client in the healthcare field. This is a Contract to permanent position where you will play a pivotal role in managing and executing IT infrastructure projects across multiple sites within a fast-paced healthcare environment. The ideal candidate will have extensive hands-on experience in IT systems engineering, network optimization, and hardware deployments, with a strong ability to coordinate technical tasks and deliverables across teams and vendors.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of IT infrastructure projects including network refreshes, hardware installations, and practice integrations.</p><p>• Oversee the technical readiness and deployment of systems for onboarding new healthcare practices.</p><p>• Coordinate with vendors and internal teams to ensure smooth execution of multi-site IT initiatives.</p><p>• Manage server installations, telecom configurations, and network setup for various locations.</p><p>• Collaborate with project analysts to align engineering deliverables with overall project timelines.</p><p>• Execute network and hardware upgrades at existing practice locations to optimize performance.</p><p>• Provide technical leadership during clinical and corporate IT system integrations.</p><p>• Document configurations, update technical processes, and improve deployment templates.</p><p>• Monitor task statuses, identify blockers, and allocate resources effectively.</p><p>• Contribute to team collaboration efforts and process improvements to enhance IT operations.</p>
Position: Senior Field Information Technology Support Engineer<br><br>Job Description:<br>We are seeking a skilled and experienced Senior IT Engineer to join our team. The successful candidate will provide technical support and assistance to our clients on-site and remotely. The Senior Engineer will manage and design network environments, handle firewall and switch configurations, maintain phone systems, manage storage area networks, and support virtualized environments. Additionally, the candidate should possess expertise in cloud infrastructure management, Microsoft 365 administration, and supporting collaboration platforms such as Zoom Rooms and Teams Rooms.<br>Key Responsibilities:<br>• Travel to client sites regularly in MA and NH for technical support and assistance.<br>• Provide remote support for clients.<br>• Design, manage, and maintain diverse network environments.<br>• Configure and manage firewalls, primarily Meraki, Fortinet, and Palo Alto.<br>• Handle the configuration and management of switches, primarily HP/Aruba, Cisco, and Meraki.<br>• Manage wireless networks using Meraki and Ubiquiti technologies.<br>• Maintain and support phone systems, particularly 3CX and Avaya.<br>• Manage and maintain storage area networks, focusing on HPE and EqualLogic.<br>• Design, manage, and maintain VMware and Hyper-V environments.<br>• Oversee the management and administration of cloud infrastructure, primarily Azure and AWS.<br>• Manage and support Active Directory, both on-premises and Azure.<br>• Assist in migrating clients from on-premises to cloud infrastructure.<br>• Utilize PowerShell for automation and scripting tasks.<br>• Provide expertise in Windows Server administration.<br>• Deliver high-level support for Windows 10/11 environments.<br>• Offer essential support for Mac and Linux systems.<br>• Be familiar with Datto BCDR solutions.<br>• Microsoft 365 Administration.<br>• Support Zoom Rooms and Teams Rooms for collaboration purposes.<br>• Perform other job duties assigned by management.<br>Working Conditions:<br>Working conditions include office work and fieldwork if required. Candidates must usually deal with multiple tasks and queries at once. The ability to manage a workload and handle multiple tasks would be the key. The candidate will work out of the office, and one day from home.<br>Knowledge, Skills, and Abilities:<br>• Ability to travel to client sites regularly.<br>• Proficiency in providing remote technical support.<br>• Managed Services experience is preferred.<br>• Strong problem-solving skills and the ability to think creatively to find solutions.<br>• In-depth knowledge of managing and designing diverse network environments<br>• Knowledge of Kaseya RMM/PSA for remote monitoring and management
