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424 results for Data Security Analyst jobs

Help Desk/Desktop Support Analyst

Piscataway, NJ
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment. Responsibilities: • Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues. • Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations. • Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance. • Administer and manage user accounts and permissions within Active Directory. • Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively. • Document and track support activities to maintain accurate records and improve future processes. • Collaborate with team members to implement IT solutions and upgrades as needed. • Educate users on best practices for system usage and security. • Ensure compliance with company policies and IT standards during all support activities.
2026-06-23T00:00:00Z

Help Desk/Desktop Support Analyst

Lake Bluff, IL
onsite
Permanent / Full Time
50000 - 65000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Lake Bluff, Illinois. This role is well suited for someone who enjoys solving hardware, software, and Microsoft environment issues while delivering a detail-oriented experience to clients and colleagues. The ideal candidate brings early-career IT support experience, communicates clearly, and is motivated to expand their technical skills in a hands-on setting that includes travel to client locations. Responsibilities: • Provide first-line technical assistance for desktop, laptop, and peripheral issues by diagnosing problems and guiding users to effective resolutions. • Troubleshoot Windows-based systems, Microsoft applications, and common endpoint concerns to restore normal operations quickly. • Manage incoming service requests, document findings, and track progress through the ticketing system to ensure timely follow-up. • Support user account and access-related tasks within Active Directory and related support tools. • Investigate hardware, network connectivity, and workstation performance issues, escalating more complex matters when needed. • Travel to client sites to deliver on-site technical support, communicate updates clearly, and maintain a detail-oriented customer-facing approach. • Collaborate with team members to share knowledge, coordinate issue resolution, and improve day-to-day support effectiveness.
2026-07-15T00:00:00Z

Help Desk/Desktop Support Analyst

De Pere, WI
onsite
Temporary / Contract
27.55 - 31.9 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a Contract assignment supporting a steel manufacturing organization in De Pere, Wisconsin. This position focuses on delivering hands-on and remote support for endpoint rollouts, device setup, user data transfers, and day-to-day technical assistance during a broad workplace technology upgrade. The ideal candidate brings strong Windows support experience, a customer-first approach, and the ability to help employees adapt smoothly to new tools and processes. Responsibilities: • Lead workstation replacement and deployment activities, ensuring employees receive properly prepared devices with minimal interruption to their work. • Build, image, configure, and provision Windows endpoints for new deployments, refresh cycles, and reissued equipment. • Transfer, verify, and safeguard user files during device changes, including support for cloud storage solutions such as OneDrive. • Assist with cloud identity and endpoint administration efforts, including device enrollment and configuration through modern management platforms. • Provide onsite and remote technical support during rollout events, resolving hardware, software, and access issues in a timely manner. • Help end users navigate updated productivity applications, authentication methods, and collaboration tools through clear guidance and practical instruction. • Investigate and resolve migration-related problems affecting desktops, applications, profiles, and connectivity after deployment activities are completed. • Maintain accurate records of deployment progress, support actions, and validation steps to promote consistency and data integrity throughout the project.
2026-07-17T00:00:00Z

Help Desk/Desktop Support Analyst

Oklahoma City, OK
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking an enthusiastic and customer-focused Technical Support Specialist to join our growing IT team. This is an excellent opportunity for an early-career technology professional looking to build hands-on experience supporting end users, troubleshooting technical issues, and developing foundational IT skills. The ideal candidate is eager to learn, enjoys solving problems, and is passionate about delivering a great customer experience. Key Responsibilities Provide first-level technical support for hardware, software, mobile devices, and business applications Respond to support requests via phone, email, chat, and ticketing systems Troubleshoot and resolve common desktop, laptop, printer, and application issues Set up, configure, deploy, and support user workstations and peripherals Assist with user account administration including password resets and access requests Document incidents, resolutions, and troubleshooting steps in the ticketing system Escalate complex issues to senior IT staff when appropriate Support onboarding and offboarding activities for employees Maintain accurate asset and inventory records Deliver excellent customer service while communicating technical information to non-technical users Qualifications Associate's or Bachelor's degree in Information Technology, Computer Science, MIS, or related field preferred 0-3 years of technical support, help desk, desktop support, or customer service experience Basic understanding of Windows operating systems, Microsoft 365, and computer hardware Familiarity with Active Directory, ticketing systems, or network fundamentals is a plus Strong troubleshooting and problem-solving skills Excellent communication and interpersonal skills Ability to prioritize tasks and work effectively in a team environment Desire to learn new technologies and grow within an IT organization Preferred Skills Microsoft Windows 10/11 Microsoft 365 Active Directory Basic networking concepts (TCP/IP, DNS, DHCP) Mobile device support (iOS and Android) ServiceNow, Jira, or other ticketing platforms
2026-07-21T00:00:00Z

Help Desk/Desktop Support Analyst

Merrillville, IN
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for users in Merrillville, Illinois. This Long-term Contract position is ideal for someone who enjoys resolving access issues, supporting desktop environments, and delivering reliable first-line assistance across Microsoft-based systems. The role focuses on maintaining smooth user operations through prompt troubleshooting, account support, and coordination with broader infrastructure teams when advanced issues require escalation. Responsibilities: • Administer user access by handling account provisioning updates, password assistance, lockout resolution, and related permission requests. • Deliver front-line support for desktop and end-user technical issues, including basic connectivity problems and general Windows environment troubleshooting. • Perform approved security-related user support tasks such as application whitelisting and other routine access control activities. • Assist employees with digital wallet configuration and onboarding to ensure successful setup and adoption. • Monitor system and infrastructure alerts, conduct initial assessment, and route issues appropriately based on impact and urgency. • Review VMware logs to identify probable causes of incidents and escalate findings to the appropriate external support group when necessary. • Work with external technical partners for issues tied to supported platforms while maintaining ownership of communication and follow-through. • Carry out routine server support duties such as restarting services and completing other limited administrative tasks within defined procedures. • Support environments using on-premises Active Directory and contribute to user-level identity administration in a setting evolving toward Entra ID. • Manage and update service desk tickets with clear notes, status changes, and timely resolution details.
2026-07-22T00:00:00Z

Help Desk/Desktop Support Analyst

Stamford, CT
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Stamford, Connecticut. This role focuses on maintaining workplace technology, resolving day-to-day hardware and software issues, and supporting a secure, productive desktop environment. The ideal candidate brings strong Microsoft ecosystem knowledge, clear communication skills, and a service-oriented approach to troubleshooting and user support. Responsibilities: • Deliver technical assistance for desktops, laptops, mobile devices, printers, scanners, meeting room technology, and other workplace equipment. • Diagnose and resolve issues involving Windows systems, Microsoft 365 applications, email, collaboration tools, file storage, and endpoint performance. • Administer core Microsoft 365 functions such as account setup, license assignment, mailbox support, group management, and access to Teams, OneDrive, and SharePoint. • Support device management activities through Microsoft Intune, including enrollment, policy configuration, application deployment, and compliance monitoring. • Maintain endpoint health by coordinating provisioning, patch installation, security baseline application, and device lifecycle tasks. • Assist with user account administration, permissions, directory-related support, and basic troubleshooting of access or network connectivity problems. • Follow service desk processes to document incidents, fulfill requests, update asset records, and create or maintain technical support documentation. • Contribute to endpoint security efforts by supporting protection tools, compliance practices, backup awareness, and standard recovery procedures.
2026-07-13T00:00:00Z

Help Desk/Desktop Support Analyst

Providence, RI
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide advanced technical support for end users in Newport, Rhode Island. This position is suited for a hands-on, detail-oriented individual who can diagnose complex issues across desktops, collaboration platforms, identity tools, and network-connected environments while delivering a high standard of service. The role also requires clear communication, strong documentation habits, and the ability to support both everyday user needs and higher-priority escalations effectively. Responsibilities:• Provide high-level desk-side and remote support for hardware, software, account access, and connectivity issues across a multi-system environment.• Act as an escalation point for complex incidents, independently investigating root causes and driving issues through resolution with full ownership of assigned tickets.• Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint, Intune, Autopilot, and Entra ID, to support user access, device management, and collaboration needs.• Manage and troubleshoot core identity and endpoint technologies such as Active Directory, Group Policy, and Windows-based desktop environments.• Diagnose network-related problems involving TCP/IP, VLANs, wireless infrastructure, and voice or endpoint connectivity to restore reliable user service.• Maintain detailed service records, document troubleshooting steps, and follow established IT support procedures and compliance standards consistently.• Deliver responsive support to employees and senior business stakeholders, adapting technical explanations to match varying levels of user experience.• Travel between supported office locations as needed and assist with occasional on-site support requirements outside the primary office.• Contribute to a security-focused support model by applying best practices for access control, device administration, and incident handling.
2026-06-18T00:00:00Z

Help Desk/Desktop Support Analyst

Barefoot Beach, FL
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a rental and leasing services organization in Bonita Springs, Florida. This contract opportunity is ideal for a service-focused individual who can resolve technical issues efficiently while delivering a high standard of support to employees across the business, including senior leadership. The role centers on troubleshooting desktop and application concerns, documenting solutions thoroughly, and helping users adapt to updated tools and processes. Responsibilities: • Deliver responsive technical assistance for desktop, application, and access-related issues affecting employees at all levels of the organization, including executive stakeholders. • Investigate incidents by asking targeted questions, identifying underlying causes, and working toward complete resolution whenever possible. • Record each support interaction with clear, accurate ticket notes that capture the issue, actions taken, and final outcome. • Support the day-to-day use of business applications and core IT services, ensuring users receive timely and effective assistance. • Contribute feedback to service desk leadership by highlighting recurring problems, user trends, and areas for operational improvement. • Take part in business and user testing activities to build familiarity with upcoming system changes and application enhancements. • Guide end users through technical concepts in straightforward language and provide instruction when new processes or tools are introduced. • Monitor and address support requests within established service expectations and assist with reporting on team performance metrics.
2026-07-02T00:00:00Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary to Hire
47.5 - 55 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join a growing team in Boston, Massachusetts. This contract-to-permanent position is ideal for a detail-oriented IT specialist who thrives in a law firm environment and enjoys resolving complex user issues across desktop, cloud, and collaboration platforms. The role supports a fast-paced organization with a strong focus on service quality, teamwork, and long-term career growth. Responsibilities: • Resolve escalated support requests that move beyond the Tier 1 service desk, delivering timely solutions for both technical and user-facing issues. • Provide hands-on support for Windows 11, Microsoft 365, Azure Virtual Desktop, and core desktop technologies used across the firm. • Troubleshoot and maintain legal document management platforms such as iManage or NetDocuments, ensuring users can access and manage files efficiently. • Support Zoom and Microsoft Teams meeting technology, including audiovisual issues that affect daily collaboration and client-facing communication. • Investigate account access concerns, password-related issues, and Active Directory requests while maintaining a strong customer service approach. • Assist with backup, disaster recovery, and business continuity tasks, including work related to tools such as Zerto. • Monitor logs and review server capacity or performance concerns to help identify and address underlying infrastructure issues. • Contribute to the development of a scalable service desk function by helping onboard new users and supporting the organization’s expanding office and cloud footprint.
2026-07-15T00:00:00Z

Help Desk/Desktop Support Analyst

Tonawanda, NY
onsite
Temporary to Hire
26 - 34 USD / Hourly
We are looking for a hands-on Help Desk/Desktop Support Analyst to join our team in Tonawanda, New York. This contract-to-permanent opportunity is well suited for an experienced IT support specialist who can resolve advanced technical issues, strengthen day-to-day support operations, and build strong relationships with end users. The person in this role will contribute as a senior technical resource while also helping elevate team performance through guidance and process improvement. This position offers a clear path toward future leadership growth for someone who brings initiative, sound judgment, and a service-focused mindset. Responsibilities: • Act as a higher-level resource for complicated incidents and service requests that require deeper technical analysis and resolution. • Deliver Tier 2 and Tier 3 support for end-user devices, operating systems, business applications, and core workplace technology. • Diagnose and resolve issues involving Windows desktops and laptops, Microsoft 365, Active Directory, printers, mobile devices, and endpoint tools. • Prepare, install, and maintain computers and related equipment to ensure employees have reliable and secure technology resources. • Manage user lifecycle support by handling employee onboarding, departures, password assistance, account access changes, and software entitlement updates. • Assist with support for Microsoft-based platforms and business systems, including tools such as Microsoft Dynamics, Epicor P21, ServiceTitan, or similar enterprise applications. • Track system notifications and service desk activity, then respond to technical problems in a timely and organized manner. • Create clear documentation, maintain support procedures, and expand knowledge base content to improve consistency and efficiency across the team. • Partner with internal departments and third-party vendors to coordinate solutions, remove recurring issues, and improve the overall user experience. • Share knowledge with entry-level support staff by offering coaching, technical guidance, and practical troubleshooting support, while participating in after-hours coverage when needed.
2026-07-21T00:00:00Z

Help Desk/Desktop Support Analyst

Rochester Hills, MI
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support a short-term Contract assignment in Rochester, Michigan. This role will focus on preparing and deploying Windows-based laptops and desktops for end users in a high-volume rollout environment. The ideal candidate brings hands-on desktop support experience, works efficiently in a team setting, and can provide a smooth setup experience for employees during scheduled device distribution events. Responsibilities: • Prepare, configure, and deploy laptops and desktop computers for end users as part of a large-scale PC rollout. • Support device handoff activities in a centralized setup area, ensuring each user receives a properly configured workstation. • Install standard business applications and verify systems are ready for use on Windows environments. • Troubleshoot basic hardware, software, and login issues during deployment and initial setup. • Assist with account-related tasks and user access support involving Active Directory and related tools. • Update and manage service desk tickets to document progress, issues, and completed requests. • Coordinate with the broader technical support team to resolve escalated issues and maintain rollout timelines. • Contribute to deployment efforts tied to the organization’s transition to Par Health systems where needed.
2026-07-21T00:00:00Z

Help Desk/Desktop Support Analyst

Rochester Hills, MI
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support a short-term Contract assignment in Rochester, Michigan. This role will focus on assisting a large-scale PC deployment for approximately 350 users by preparing and configuring Windows-based laptops and desktops in a centralized setup environment. The ideal candidate brings hands-on desktop support experience, communicates well with end users, and can efficiently handle device setup, application installation, and basic troubleshooting while working with a broader support team. Responsibilities: • Prepare, image, and configure desktop and laptop systems for end-user deployment in a high-volume rollout environment. • Support users during scheduled device pickup and setup sessions conducted from a central conference room location. • Install standard applications, apply required settings, and confirm devices are ready for immediate business use. • Perform basic troubleshooting for Windows-related issues, peripheral connectivity, and common desktop support concerns. • Update and manage service desk tickets to document completed work, open issues, and follow-up actions. • Assist with user account and access support tasks involving Active Directory and standard desktop configurations. • Coordinate with the broader IT team to keep deployment activities on schedule and escalate issues when needed. • Provide support related to system and device changes associated with the organization’s ongoing environment transition. • Help maintain an organized deployment process that enables the rollout to be completed within the planned project timeline.
2026-07-21T00:00:00Z

Help Desk/Desktop Support Analyst

Seattle, WA
remote
Temporary / Contract
30 - 35 USD / Hourly
Robert Half is looking for a customer-focused Service Desk professional with strong Microsoft applications and SaaS support for a long-term contract with a real estate client based in Seattle, Washington. This role is ideal for someone who thrives in a fast-paced, remote environment, enjoys solving technical problems, and delivers a true white-glove support experience to end users. Duration: Long-term contractPay rate: up $35/hourlyLocation: 100% Remote – working in CST or EST hours Key Responsibilities:<ul><li>Provide Service Desk support to end users, delivering timely and high-quality technical assistance</li><li>Support SaaS-based applications with a strong focus on Microsoft-centric technologies</li><li>Troubleshoot and support Hybrid Exchange and Microsoft environments (with an upcoming transition to fully Exchange)</li><li>Deliver white-glove support, ensuring a positive and professional user experience</li><li>Work remotely while maintaining strong communication and collaboration with internal teams</li></ul>
2026-07-17T00:00:00Z

Help Desk/Desktop Support Analyst

Boston College, MA
onsite
Permanent / Full Time
60000 - 68000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Newton, Massachusetts. This fully onsite role supports a primarily Windows environment with some Mac devices and is ideal for someone who communicates clearly, thinks critically, and enjoys solving day-to-day technology issues. The team is seeking additional support due to increased demand, making this a great opportunity for an IT specialist with at least two years of experience in desktop and help desk support. Responsibilities:• Deliver onsite technical support for desktops, laptops, and related hardware in a predominantly Windows environment with some Mac systems.• Diagnose and resolve everyday user issues involving operating systems, software, connectivity, and peripheral devices.• Manage incoming service requests, document work performed, and follow incidents through to completion using the ticketing system.• Support user account access and directory-related tasks, including basic administration within Active Directory.• Set up, configure, and maintain workstations to ensure employees have reliable access to required tools and applications.• Communicate with end users in a clear and approachable manner to clarify issues and provide timely updates on resolution progress.• Collaborate with internal IT team members to address support volume and maintain consistent service levels across the organization.
2026-07-22T00:00:00Z

Help Desk/Desktop Support Analyst

Wappingers Falls, NY
remote
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance and deliver excellent customer support for end users. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day technology issues while supporting desktop environments, software applications, and core user account needs. The role focuses on diagnosing problems efficiently, guiding users through solutions, and ensuring support requests are handled thoroughly from intake to completion. Responsibilities:• Provide front-line technical support to users, addressing a high volume of customer service-oriented questions related to software, hardware, and general system access.• Diagnose and resolve issues affecting desktop computers, laptops, and server-connected environments, using a methodical approach to restore normal operations.• Set up, configure, and maintain end-user devices, business applications, and peripheral equipment to ensure reliable performance.• Manage incoming service desk requests, record issue details accurately, and follow each ticket through to a complete and timely resolution.• Support user account and access-related tasks within Active Directory as part of routine help desk operations.• Assist with Windows-based troubleshooting across supported devices, including identifying operating system, application, and connectivity problems.• Communicate clearly with employees and stakeholders to explain solutions, provide updates, and maintain a positive support experience.
2026-07-21T00:00:00Z

Help Desk/Desktop Support Analyst

New York, NY
onsite
Permanent / Full Time
100000 - 110000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for employees in New York, New York. This position focuses on maintaining a reliable end-user computing environment across devices, collaboration platforms, identity systems, and cloud-based tools. The ideal candidate brings a strong service mindset, practical troubleshooting ability, and experience supporting modern workplace technologies in a fast-paced setting. Responsibilities: • Resolve day-to-day technical issues involving computers, operating systems, business applications, connectivity, Microsoft 365, and other cloud services. • Oversee administration of Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, Office applications, and Copilot to ensure stable user access and productivity. • Manage identity and access functions within Microsoft Entra ID, including account and group maintenance, authentication controls, single sign-on, and secure access governance. • Support device management programs through Microsoft Intune and Jamf by handling enrollment, compliance enforcement, software rollout, updates, and mobile device administration. • Assist employees with enterprise AI tools, including Microsoft Copilot, ChatGPT, Claude, and related platforms, while encouraging effective and responsible usage. • Coordinate onboarding and offboarding activities by provisioning accounts, preparing devices, assigning licenses, and reviewing access permissions. • Provide support for meeting room and collaboration technologies, including Zoom Rooms, Microsoft Teams Rooms, Crestron, and Cisco solutions. • Keep asset records, support documentation, knowledge articles, and operational procedures accurate and up to date. • Contribute to infrastructure, cloud, automation, and technology implementation initiatives in partnership with internal stakeholders and external vendors. • Participate in after-hours coverage and scheduled on-call support when needed.
2026-07-09T00:00:00Z

Help Desk/Desktop Support Analyst

Somerville, NJ
onsite
Temporary to Hire
22.1635 - 25.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply. Responsibilities: • Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook. • Resolve printer-related issues, such as troubleshooting and setting up printers for users. • Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems. • Support Active Directory administration tasks, including user account management. • Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware. • Collaborate with team members to address complex technical challenges and escalate issues when necessary. • Deliver clear and effective communication to users during support interactions. • Maintain accurate documentation of resolved issues and ongoing technical processes. • Ensure adherence to company protocols and best practices in IT support. • Participate in continuous improvement initiatives to enhance overall service quality.
2026-06-23T00:00:00Z

Help Desk/Desktop Support Analyst

Medicine Park, OK
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
Our client in the telecommunications space is looking for a hands-on Technical Support Specialist to support end users across the corporate office and remote locations. This person will be a key resource for day-to-day IT support and help keep systems running smoothly. What you’ll do: Provide onsite and remote support for employees across the organization Troubleshoot hardware and software issues on desktops and laptops (Windows environment) Support Microsoft 365 including Outlook, Teams, and basic admin tasks Reset passwords and assist with account access issues Handle email troubleshooting and general user support requests Install, configure, and maintain printers and other peripherals Set up new users including equipment, accounts, and system access Track and resolve tickets in a timely, customer-focused manner Escalate more complex issues when needed What they’re looking for: Experience providing end user support in a corporate environment Strong working knowledge of Microsoft 365 Experience with desktop support (Windows), printers, and basic networking concepts Comfortable supporting users both in person and remotely Solid troubleshooting skills and ability to work through issues independently Strong communication skills and a service-oriented mindset Nice to have: Experience with a ticketing system Basic understanding of Active Directory or user account management
2026-06-24T00:00:00Z

Help Desk/Desktop Support Analyst

Itasca, IL
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a customer-focused Help Desk/Desktop Support Analyst to provide front-line technical support. This contract opportunity has the potential to become permanent and is well suited for someone who takes initiative, communicates clearly, and enjoys being the primary point of contact for end-user technology needs. The role supports a Microsoft-based environment and includes hands-on assistance with troubleshooting, software setup, documentation, and daily service desk activities. Responsibilities: • Serve as the first point of contact for employees seeking technical assistance and deliver a thorough, service-oriented support experience. • Respond to and resolve a manageable volume of service requests while staying proactive in identifying user needs and preventing recurring issues. • Troubleshoot desktop, system, and application problems within a Microsoft environment, including Windows-based devices and common business tools. • Install software, configure user workstations, and provide basic technical support for end-user hardware and applications. • Maintain accurate support records, update internal documentation, and ensure ticket details are properly captured in the service desk system. • Track inventory levels for IT equipment and supplies, manage asset-related records, and alert leadership when stock needs replenishment. • Provide first-level support for business applications, including assisting users with issues related to platforms such as Business Central. • Support endpoint management activities and contribute to device administration processes; experience with Intune is considered beneficial.
2026-07-13T00:00:00Z

Help Desk/Desktop Support Analyst

Tempe, AZ
onsite
Temporary / Contract
25 - 28 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide reliable technical assistance for end users in Tempe, Arizona. This Long-term Contract position focuses on resolving day-to-day desktop and system issues, supporting Microsoft Windows environments, and delivering timely service through organized ticket management. The ideal candidate is comfortable troubleshooting hardware and software concerns, maintaining user access, and ensuring a positive support experience across the organization. Responsibilities: • Deliver front-line technical support for desktop, laptop, and workstation issues in a Microsoft Windows environment • Investigate and resolve common hardware, software, and operating system problems with a practical, service-focused approach • Manage incoming service desk requests, document actions taken, and follow tickets through to completion • Administer user accounts and access permissions within Active Directory based on established procedures • Set up, configure, and maintain Windows 10 devices for new and existing employees • Escalate more complex incidents when necessary while providing accurate details and updates to relevant support teams • Assist users with password resets, login issues, peripheral connectivity, and general desktop support needs • Contribute to a stable support operation by tracking recurring problems and identifying opportunities for process improvement
2026-07-14T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Temporary / Contract
25.3365 - 29.337 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users and on-site systems in Los Angeles, California. This Long-term Contract position is ideal for someone who combines strong desktop support experience with a solid understanding of networking, endpoint management, and point-of-sale environments. The role will focus on resolving daily technical issues, supporting retail-related hardware and software, and helping maintain reliable IT operations across user devices and infrastructure. Responsibilities: • Deliver front-line and desktop support for hardware, software, and connectivity issues affecting end users and business operations. • Troubleshoot and resolve incidents involving Windows 10 devices, Microsoft environments, and standard workplace applications. • Manage and update service requests, incidents, and resolutions within ServiceNow to ensure accurate tracking and timely follow-up. • Support point-of-sale systems, including Brink-related environments, Ingenico payment devices, and other store technology components. • Administer endpoint configuration and device management tasks through Intune and assist with user access support in Entra ID and Active Directory. • Provide remote assistance using tools such as LogMeIn and coordinate with users to restore functionality as efficiently as possible. • Assist with network-related troubleshooting involving Meraki solutions, Cisco access points, switches, and related infrastructure components. • Contribute to automation-focused support activities that improve repeatable processes and reduce manual effort in day-to-day operations. • Support technical changes or platform updates, including work connected to Entra ID-related transition activities when assigned.
2026-07-21T00:00:00Z

Tier 2 Help Desk Analyst

Conyers, GA
onsite
Temporary / Contract
28 - 30 USD / Hourly
OverviewThe Tier 2 Technician serves as the primary escalation point above Tier 1 support and is responsible for day-to-day technical delivery across Microsoft 365, Google Workspace, networking, and client onboarding activities. This role operates independently within established standards and escalates only architecture, security, and advanced engineering decisions to the CTO. Key ResponsibilitiesTier 1 Escalations<ul><li>Resolve escalated support tickets and assist with inbound support requests.</li><li>Provide technical guidance to Tier 1 staff.</li><li>Review ticket quality and documentation accuracy.</li></ul>Microsoft 365 Administration<ul><li>User provisioning, licensing, and offboarding.</li><li>Manage Exchange Online, SharePoint, OneDrive, Entra ID, and Intune environments.</li><li>Perform routine security administration, including MFA enrollment, account lockouts, and inbox rule audits.</li></ul>Google Workspace Administration<ul><li>User lifecycle management, organizational units, and licensing.</li><li>Manage 2-Step Verification and perform basic security administration and monitoring.</li></ul>Networking<ul><li>Troubleshoot connectivity, VLAN, DHCP, and DNS-related issues.</li><li>Configure and support UniFi switches, access points, and firewall rules within existing network designs.</li><li>Coordinate ISP issues and maintain network documentation.</li></ul>Technical Client Onboarding<ul><li>Execute technical onboarding for new clients.</li><li>Provision cloud environments, configure domains and DNS records, and deploy endpoints.</li><li>Implement standard security tools and configurations.</li><li>Deliver end-user training and document environments in IT Glue.</li></ul>Escalate to CTO:<ul><li>Network architecture or design decisions.</li><li>Confirmed or suspected security incidents.</li><li>DNS/domain management changes.</li><li>VoIP architecture or provisioning changes.</li><li>Custom development, automation, or scripting requests.</li><li>New platform deployments or major technology changes.</li><li>Administration of advanced cybersecurity platforms (INKY, BullPhish, Dark Web ID, RocketCyber, SaaS Alerts).</li><li>Penetration testing and vulnerability assessment tools (Vulnscan, vPenTest).</li></ul>*Please Note: This is a fully onsite position in Metro Atlanta. Please do not apply to this posting if you're not already local to Metro ATL and willing to work onsite
2026-07-20T00:00:00Z

Business Process Analyst

Tallahassee, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Business Process Consultant to support a major program initiative in Tallahassee, Florida. This is a Long-term Contract opportunity for a detail-oriented individual who can connect operational needs with technology strategies, helping teams improve how work is performed across the organization. The role focuses on evaluating current workflows, defining more effective approaches, and partnering with stakeholders to ensure business objectives are supported by practical IT-enabled solutions. Responsibilities: • Examine existing business and system workflows, identify inefficiencies, and develop improved process models that strengthen performance and consistency. • Map future-state operations and recommend changes that better connect program needs with technology capabilities and organizational goals. • Establish performance indicators, evaluate process gaps, and guide teams through the adoption of more effective operating methods. • Advise leadership on business process strategy, technology utilization, and opportunities to improve service delivery across the assigned program area. • Coordinate and prioritize process engineering efforts in alignment with project timelines, business priorities, and department-wide objectives. • Work closely with business units, technical teams, and other stakeholders to confirm that proposed solutions support both immediate needs and long-range plans. • Communicate process designs, dependencies, and workflow impacts clearly throughout the full project lifecycle to support understanding and execution. • Provide direction and mentoring to less experienced staff while contributing to complex initiatives that may span multiple locations. • Support modernization-related efforts by aligning redesigned processes with newly implemented or enhanced technology solutions. • Report as directed during emergency or potential emergency situations as part of the role's essential staff designation.
2026-06-24T00:00:00Z

Healthcare Data Management Specialist

Palo Alto, CA
onsite
Temporary / Contract
50 - 74 USD / Hourly
About the RoleWe are seeking a detail-oriented Master Data Management (MDM) Analyst to support data integrity, reporting, pricing management, and supply chain operations for a leading healthcare organization in Palo Alto, California. This hybrid contract role is responsible for maintaining accurate master data, supporting ERP systems, managing pricing and vendor information, and delivering reporting and analytics that drive informed business decisions. Working closely with Supply Chain, IT, Purchasing, Accounts Payable, and external vendors, this position plays a key role in supporting inventory management, supply chain automation, vendor management, recall processes, and cost-reduction initiatives. Key Responsibilities<ul><li>Serve as the primary point of contact for master data management activities, issue resolution, and data-related inquiries.</li><li>Create, update, maintain, and audit master data in accordance with established business rules and governance standards.</li><li>Ensure all master data requests are properly reviewed, approved, and documented.</li><li>Analyze, cleanse, and validate data to improve data quality and system accuracy.</li><li>Generate scheduled and ad hoc reports to support operational and strategic decision-making.</li><li>Collaborate with IT teams to resolve system issues, implement enhancements, and improve reporting functionality.</li><li>Maintain pricing files and pricing agreements to ensure alignment with contract terms.</li><li>Conduct pricing analysis and benchmarking to identify savings opportunities.</li><li>Support vendor management, recall management, inventory processes, and non-labor expense reduction initiatives.</li><li>Monitor key performance indicators (KPIs) and recommend process improvements that strengthen data governance and operational efficiency.</li><li>Educate end users on master data processes, standards, and best practices.</li></ul>
2026-07-16T00:00:00Z

Financial & Accounting Analyst

Seaside, CA
onsite
Permanent / Full Time
80000 - 93000 USD / Yearly
We are looking for a Financial & Accounting Analyst to join a mission-driven non-profit organization in Monterey, California. This role supports financial reporting, budgeting, audit readiness, and analytical projects that help leaders make informed decisions across the organization. The ideal candidate brings strong analytical capability, sound accounting knowledge, and the ability to translate complex financial information into clear, useful insights for a range of stakeholders. Responsibilities:• Partner with managers and department leaders to evaluate revenue performance, spending patterns, and capital activity across the organization.• Gather information from accounting and reporting platforms, interpret results, and deliver meaningful financial insights to leadership and operational teams.• Contribute to annual audit preparation by assembling schedules, addressing auditor inquiries, and helping keep the process on track.• Produce quarterly financial statements, review supporting records, and help ensure accuracy and completeness in reporting.• Manage accounting activities related to debt obligations and bond transactions, including reconciliations and required compliance documentation.• Maintain lease accounting records in alignment with applicable reporting standards and organizational policies.• Build financial analyses, dashboards, forecasts, and presentation materials to support executive and board-level decision-making.• Support budgeting, long-range planning, cash flow monitoring, payroll reconciliations, cost allocation analysis, and the ongoing improvement of internal controls and accounting procedures. Posted by Recruiting Director Scott Moore
2026-07-10T00:00:00Z

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