<p>We are looking for a Technical Support Analyst to provide dependable technical assistance and support the stability, security, and performance of end-user technology across the organization in the greater Milwaukee Area. This role works closely with IT leadership and team members to manage desktop environments, respond to service issues, and maintain Microsoft-based systems including Windows 11, Azure, Entra, and related business applications. The ideal candidate brings a strong service mindset, sound troubleshooting ability, and the flexibility to participate in a shared on-call rotation and occasional onsite support as needed. <strong><em>Local candidates to Milwaukee are encouraged to apply!</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Partner with the IT team to carry out departmental objectives, support technology priorities, and contribute to ongoing service improvements.</p><p>• Serve as a reliable point of contact for employees, colleagues, and external partners by delivering responsive technical support and clear communication.</p><p>• Provide guidance on system usage, operational best practices, and device security standards to support compliance with organizational and regulatory expectations.</p><p>• Manage day-to-day desktop and infrastructure support activities, including service requests, change-related tasks, system monitoring, and issue resolution.</p><p>• Install, configure, maintain, and refresh workstation hardware and software while following established lifecycle management practices.</p><p>• Investigate and resolve desktop, application, and user-access issues, escalating more complex problems when necessary to ensure timely outcomes.</p><p>• Oversee help desk tickets from intake through closure by prioritizing requests, documenting work thoroughly, and meeting response expectations.</p><p>• Maintain service reliability for end-user environments through software deployments, upgrades, administration, troubleshooting, and recommendations for future enhancements.</p><p>• Keep accurate records for configurations, procedural documentation, licensing, contracts, and system changes to support audit readiness and policy compliance.</p><p>• Participate in a rotating on-call schedule and provide technical support for conference rooms and shared meeting spaces when business needs require it.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance for end users across a variety of client environments. This Contract position is ideal for someone who combines strong troubleshooting ability with a service-focused approach and clear, detail-oriented communication. The role supports day-to-day desktop, software, account, networking, and audiovisual needs while ensuring issues are documented thoroughly and resolved with a high level of customer satisfaction.<br><br>Responsibilities:<br>• Manage support cases from initial intake through final resolution, documenting diagnostics, actions taken, and outcomes in the ticketing system.<br>• Deliver end-user assistance for Windows and Mac devices, business applications, basic network connectivity, and audiovisual meeting technology.<br>• Maintain timely communication with users through appropriate support channels and provide updates that set clear expectations throughout the resolution process.<br>• Administer user access and account-related tasks within Active Directory and Microsoft 365, including routine support and issue remediation.<br>• Coordinate with network and other IT teams to investigate and resolve telecom or connectivity problems that require broader technical involvement.<br>• Track and oversee IT equipment through its lifecycle, including inventory control, device preparation, deployment, recovery, and retirement.<br>• Create and refine support documentation, standard operating procedures, and knowledge base content to improve consistency and team efficiency.<br>• Follow established service standards, productivity targets, and security requirements while safeguarding company and client information assets.<br>• Provide escalated assistance and occasional after-hours support when business needs require additional coverage.
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive technical assistance to employees working across Portland, Maine and remote environments. This Long-term Contract position is ideal for a service-oriented, detail-oriented individual who can diagnose everyday technology issues, guide users clearly, and keep support activities organized. The role focuses on maintaining productivity by resolving device, software, and access problems while ensuring a reliable end-user experience.<br><br>Responsibilities:<br>• Deliver first- and second-level technical support for workstations, notebooks, mobile devices, printers, and other end-user equipment.<br>• Investigate and resolve issues involving operating systems, business applications, connectivity, and remote access with a strong focus on timely service.<br>• Provide hands-on and remote support for Microsoft 365 tools such as Outlook, Teams, OneDrive, Word, Excel, and PowerPoint.<br>• Track incoming incidents and service requests through the support platform, ensuring updates, resolutions, and user interactions are documented accurately.<br>• Coordinate employee onboarding and offboarding tasks, including account access, equipment setup, collection, and deployment of assigned technology.<br>• Maintain device inventory records and assist with hardware replacements, refresh cycles, and general asset management activities.<br>• Support meeting room technology and collaboration tools to help ensure smooth day-to-day communication and presentation capabilities.<br>• Escalate higher-complexity issues when needed and contribute to broader IT initiatives and operational improvements.<br>• Assist users with Active Directory-related access needs, account support, and other basic administrative tasks tied to end-user services.
We are looking for a Help Desk/Desktop Support Analyst to deliver first-line technical assistance for end users in a busy healthcare environment. This long-term contract position is well suited to someone who combines strong troubleshooting ability with a service-oriented approach and clear communication. The role focuses on resolving day-to-day desktop, application, access, and connectivity issues while ensuring users receive prompt and attentive support. Candidates should also be prepared to complete a 4 to 5-week training program before becoming eligible for a hybrid work arrangement based on performance.<br><br>Responsibilities:<br>• Respond to user calls and service desk requests, investigate reported issues, and work toward timely resolution.<br>• Diagnose problems involving Windows-based desktops, laptops, software applications, and basic network connectivity using established support methods.<br>• Route more advanced or unresolved incidents to the appropriate technical teams with accurate documentation and context.<br>• Set up, configure, and deploy workstations, laptops, and related end-user equipment for new and existing staff.<br>• Support user administration tasks such as account setup, password assistance, access updates, and permission adjustments within Active Directory and related systems.<br>• Record troubleshooting steps, outcomes, and follow-up actions in the ticketing system to maintain clear service history.<br>• Explain technical solutions in a user-friendly manner and provide dependable customer support to employees with varying levels of technical knowledge.<br>• Contribute to additional IT support activities and operational projects as business needs require.
We are looking for a customer-focused Help Desk/Desktop Support Analyst to serve as the primary point of contact for technical support in Illinois. This contract-to-permanent opportunity is ideal for someone who takes initiative, enjoys working independently in a visible support role, and can deliver a high level of service across a Microsoft-based environment. The right candidate will combine hands-on troubleshooting skills with strong organization, ensuring end users receive timely assistance while keeping equipment, software, and support records well managed.<br><br>Responsibilities:<br>• Act as the first point of contact for incoming technical issues, providing attentive and responsive support to end users.<br>• Troubleshoot desktop, software, and basic application problems within a Microsoft environment, resolving issues directly or escalating when needed.<br>• Manage and update support tickets accurately to ensure clear communication, proper tracking, and timely follow-up.<br>• Install, configure, and support standard software and workstation tools for employees across the organization.<br>• Maintain documentation related to common issues, support procedures, and technical inventory to improve service consistency.<br>• Oversee asset availability and communicate with leadership when equipment or supplies need replenishment.<br>• Provide initial support for business applications, including low-level troubleshooting for tools such as Business Central.<br>• Assist with device and endpoint management activities, including work involving Active Directory and Windows 10 systems.<br>• Contribute to mobile and endpoint administration efforts where Intune knowledge can support the team’s broader IT operations.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Santa Monica, California. This Contract position focuses on resolving desktop and system issues, supporting Microsoft Windows environments, and ensuring timely responses to service requests. The ideal candidate brings strong troubleshooting ability, a customer-focused mindset, and practical experience supporting user accounts and workstation performance.<br><br>Responsibilities:<br>• Provide front-line technical support for hardware, software, and desktop-related issues affecting end users.<br>• Investigate and resolve service desk requests efficiently while keeping users informed on progress and next steps.<br>• Support Microsoft Windows 10 environments, including workstation setup, configuration, and issue resolution.<br>• Manage user account access and directory-related tasks within Active Directory.<br>• Diagnose common system and application problems and apply effective solutions to minimize downtime.<br>• Document incidents, resolutions, and recurring issues to support service continuity and knowledge sharing.<br>• Escalate more complex technical problems when needed and coordinate with other support teams for resolution.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
<p>We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Indiana/Kentucky. This Long-term Contract position is ideal for someone with hands-on experience resolving everyday desktop and operating system issues while delivering responsive customer service. The person in this role will support a Windows-based environment, manage user access needs, and help maintain smooth day-to-day technology operations. Remote position with capability to travel to IN/KY clients (10% travel monthly).</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and provide timely technical assistance for hardware, software, and user access issues.</p><p>• Diagnose and resolve common problems related to Microsoft Windows systems, desktop performance, and end-user functionality.</p><p>• Support Windows 10 devices by identifying issues, applying fixes, and escalating more complex incidents when needed.</p><p>• Create, update, and close support tickets with clear documentation of actions taken and issue resolution.</p><p>• Assist with Active Directory tasks such as account support, password resets, and basic user access maintenance.</p><p>• Provide desk-side and remote support to employees to minimize downtime and restore productivity quickly.</p><p>• Help set up, configure, and maintain desktops, laptops, and peripheral devices in accordance with support standards</p>
We are looking for an entry-level Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for end users. This long-term contract position is ideal for someone who enjoys solving workstation and support issues while building a strong foundation in IT operations. The role focuses on desktop troubleshooting, ticket-based support, and user account assistance in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-line technical support for desktop, laptop, and basic peripheral issues affecting end users.<br>• Diagnose and resolve common Microsoft Windows 10 and general Windows operating system problems in a timely manner.<br>• Manage incoming service desk requests, document work performed, and update ticket status through resolution.<br>• Assist users with account-related support tasks, including basic Active Directory administration and access requests.<br>• Perform routine troubleshooting for hardware, software, and connectivity issues, escalating more complex incidents when needed.<br>• Set up, configure, and maintain end-user workstations to support daily business operations.<br>• Support basic network-related troubleshooting by identifying common connectivity problems and helping restore service.<br>• Deliver attentive customer service while communicating clearly with users about issue status and next steps.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Chandler, Arizona. This role focuses on resolving desktop, system, and access-related issues while delivering responsive service in a detail-oriented office environment. The ideal candidate is comfortable troubleshooting Windows-based technology, managing support requests efficiently, and helping employees stay productive through timely issue resolution.<br><br>Responsibilities:<br>• Deliver second-level desktop and help desk support for hardware, software, and user access concerns across the office<br>• Investigate and resolve technical issues involving Windows workstations, peripherals, and common business applications<br>• Manage incoming service requests through the ticketing system, ensuring accurate updates, prioritization, and follow-through<br>• Support account-related tasks such as password assistance, permissions updates, and basic administration within Active Directory<br>• Set up, configure, and maintain desktop and laptop equipment for employees and new hires<br>• Escalate complex incidents when needed and collaborate with internal teams to restore service as quickly as possible<br>• Document troubleshooting steps, recurring issues, and resolutions to improve support efficiency and knowledge sharing
We are looking for a Help Desk/Desktop Support Analyst to join a client-focused IT support team in Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys solving technical problems, supporting end users across a Microsoft-based environment, and delivering dependable service both remotely and onsite. The role offers a mix of hands-on desktop support, account administration, and day-to-day operational troubleshooting while working closely with users to keep systems running smoothly.<br><br>Responsibilities:<br>• Deliver timely support for everyday hardware, software, and access-related issues submitted through the service desk.<br>• Diagnose and resolve problems affecting desktops, laptops, printers, and other end-user devices in both remote and onsite settings.<br>• Prepare and deploy workstations, install business applications, and set up user profiles and accounts for new or existing staff.<br>• Monitor technical alerts and respond to basic network or connectivity issues using internal support and monitoring tools.<br>• Perform routine administration tasks within Active Directory and Microsoft 365 to maintain user access and system functionality.<br>• Apply patches, support endpoint protection efforts, and help maintain a secure desktop environment across supported devices.<br>• Keep support records accurate and up to date, ensuring troubleshooting steps and resolutions are clearly documented.<br>• Recognize repeated support trends and share recommendations that improve service quality and reduce recurring incidents.<br>• Travel to client locations as needed to provide in-person technical assistance and equipment support.
<p>We are looking for a Help Desk/Desktop Support Analyst to join a services team. This position is well suited for someone who enjoys investigating technical issues, improving workflows, and supporting both recurring operations and project-driven work. The role combines hands-on troubleshooting, data-focused tasks, and cross-functional communication to help maintain reliable service and efficient execution.</p><p><br></p><p>Responsibilities:</p><p>• Manage recurring operational activities tied to client and internal projects, including processing requests, preparing reports, validating information, and distributing completed outputs.</p><p>• Perform website checks and content maintenance while supporting data-related work such as file updates, issue investigation, and load processing.</p><p>• Track incoming customer data to ensure it is received, reviewed, and reflected accurately in connected applications within expected timelines.</p><p>• Review current workflows to identify opportunities for greater efficiency, consistency, and quality, then support the rollout of process enhancements.</p><p>• Create and maintain clear documentation for procedures, updates, and newly introduced functionality.</p><p>• Provide regular status updates to leadership on project progress, risks, issues, and changes that may affect delivery.</p><p>• Monitor support channels, respond to questions, and address escalations in a timely and effective manner.</p><p>• Diagnose and resolve problems related to production data, system output, or website functionality to minimize disruption.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support in a fast-paced academic setting in Santa Monica, California. This is a Contract position requiring on-site assistance for faculty, staff, and students, with a strong emphasis on maintaining reliable day-to-day technology operations. The role focuses on resolving desktop and classroom technology issues, supporting both Mac and Windows environments, and helping ensure equipment and audio/visual systems are ready for instruction and events.<br><br>Responsibilities:<br>• Deliver on-site technical assistance to faculty, staff, and students by diagnosing and resolving hardware, software, and connectivity issues across campus.<br>• Manage daily service requests through a ticketing platform such as Freshdesk, maintaining timely follow-up and clear resolution notes.<br>• Configure, deploy, and support desktop and laptop systems, with primary attention to Mac devices and additional support for Windows workstations.<br>• Set up, maintain, and troubleshoot classroom and office technology including printers, projectors, and other shared equipment.<br>• Administer Apple device management tools and assist with device provisioning, updates, and policy enforcement.<br>• Prepare and support Google Workspace-related technology and other institutional platforms used for day-to-day operations.<br>• Perform hands-on technical tasks such as equipment moves, workstation installations, basic cabling, and general campus IT support.<br>• Provide audio/visual support for campus events and assist with technology installations tied to new facility and learning space projects.
<p>We are looking for a highly capable, detail-oriented Lead Financial Reporting Analyst to join our team. This position is ideal for someone with deep technical accounting expertise related to complex investments and a strong foundation in external reporting within the financial services industry. The role offers the opportunity to guide reporting activities, support a small team, and help strengthen reporting processes through thoughtful analysis and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Lead the preparation and review of financial reports, ensuring accuracy, timeliness, and compliance with applicable reporting standards and regulatory requirements.</p><p>• Analyze accounting treatment and disclosure requirements for derivatives, alternative investments, and other sophisticated financial instruments.</p><p>• Support SEC and annual reporting activities, including the development of clear, well-supported financial statement disclosures and earnings-per-share reporting.</p><p>• Oversee key reporting workflows and provide direction to two direct reports, fostering accountability, development, and high-quality output.</p><p>• Partner with cross-functional stakeholders to resolve complex reporting matters and align financial information across departments.</p><p>• Evaluate existing reporting processes and implement improvements that enhance efficiency, control, and consistency.</p><p>• Perform detailed financial analysis to explain reporting results, identify issues early, and support informed decision-making.</p><p>• Research emerging accounting guidance and reporting developments to determine business impact and recommend appropriate actions.</p><p><br></p><p>The salary range for this position is $100,000 to $120,000.</p><p><br></p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>Life and AD&D Insurance</p><p>STD/LTD</p><p>401k with 6% match</p><p>3 weeks PTO</p><p>10 paid holidays</p>
<p><strong>Government Accounting Analyst | Tyson Corner - On Site </strong></p><p>Are you an accounting professional looking to grow your career in <strong>government contracting, billing, and compliance</strong>? We’re seeking a <strong>Government Accounting Analyst</strong> to support billing operations, corporate accounting, and contract compliance activities in a dynamic and growth-focused environment.</p><p>This is an excellent opportunity for someone who wants to build deeper expertise in <strong>government contract accounting, indirect rates, incurred cost submissions, DCAA audits, and contract closeout activities</strong> while partnering with Accounting, Contracts, and Program Management teams.</p><p><strong>Why This Role Stands Out</strong></p><p>This position offers strong career development for professionals who want hands-on exposure across <strong>billing, corporate accounting, and government contract compliance</strong>. You’ll gain valuable experience supporting the financial operations of a growing government contractor and expand your knowledge of the full contract lifecycle with an organization that has a strong history of developing their people and promoting from within.</p><p>Key Responsibilities</p><p><strong>Billing & Contract Administration</strong></p><ul><li>Prepare and review customer invoices for <strong>Cost-Plus, Time & Materials (T&M), and fixed-price contracts</strong></li><li>Validate labor, subcontractor, and other direct costs for billing accuracy and contract compliance</li><li>Perform billing reconciliations and analyze unbilled receivables</li><li>Assist with final invoices, final vouchers, and contract closeout documentation</li><li>Monitor contract funding limits and help resolve billing discrepancies</li><li>Partner with Contracts and Program Management to ensure timely, accurate billing</li></ul><p><strong>Corporate Accounting</strong></p><ul><li>Support month-end and year-end close activities</li><li>Prepare journal entries, account reconciliations, and supporting schedules</li><li>Assist with balance sheet analyses and financial reporting</li><li>Support external audits and annual reporting requirements</li><li>Maintain accounting records in line with internal controls and company policies</li><li>Participate in process improvement initiatives across accounting and finance</li></ul><p><strong>Government Contract Accounting & Compliance</strong></p><ul><li>Assist with preparation of annual <strong>Incurred Cost Submissions (ICS)</strong></li><li>Support indirect rate calculations, reconciliations, and true-up analyses</li><li>Apply <strong>FAR Part 31</strong> cost principles in reviewing allowable and unallowable costs</li><li>Prepare schedules and supporting documentation for <strong>DCAA audits</strong> and compliance reviews</li><li>Assist with final indirect rate settlements and contract closeout activities</li><li>Help maintain government accounting policies, procedures, and controls</li></ul>
<p>We are looking for a Senior Workday Analyst to support Workday Performance Management initiatives, Illinois. In this role, you will partner with HR, talent management, and business stakeholders to translate operational needs into scalable Workday solutions that improve performance, goal-setting, and feedback processes. The position focuses on analysis, configuration support, testing, process improvement, and governance across the talent technology landscape. This opportunity is well suited for someone who combines strong functional knowledge of Workday with a thoughtful, stakeholder-focused approach to problem solving.</p><p><br></p><p>Responsibilities:</p><p>• Partner with HR, talent management, and business teams to identify needs, define priorities, and shape effective Workday Performance Management solutions.</p><p>• Lead discovery sessions and gather detailed business, security, configuration, and reporting requirements for performance-related processes.</p><p>• Evaluate current workflows, identify process gaps, and recommend improvements that enhance the experience for employees, managers, and HR users.</p><p>• Support the design, configuration, testing, and rollout of enhancements for performance reviews, talent goals, feedback, templates, and questionnaires within Workday.</p><p>• Research new Workday capabilities and related talent technology options, then present practical recommendations that align with organizational objectives.</p><p>• Collaborate with project teams to assess system issues, determine business impact, and help develop corrective actions and sustainable resolutions.</p><p>• Create acceptance criteria, validate proposed solutions with stakeholders, and ensure outcomes meet functional and strategic expectations.</p><p>• Contribute to system administration, governance, monitoring, and ongoing optimization activities for Workday Performance Management.</p><p>• Provide guidance and training to team members and stakeholders on established processes, new functionality, and best practices.</p><p>• Participate in special projects involving analysis, development support, testing, and implementation of talent technology enhancements.</p>
<p>A growing publicly traded organization is seeking a <strong>Senior SEC Reporting Analyst</strong> to join its Corporate Accounting and Finance team. This is an outstanding opportunity for an accounting professional looking to leverage a foundation in public accounting or public company reporting and take the next step in their career.</p><p><br></p><p>The ideal candidate will gain hands-on exposure to SEC reporting, technical accounting, financial reporting, and executive-level visibility while working closely with leaders across Accounting, Finance, Legal, Investor Relations, Treasury, and Internal Audit. This role offers a unique opportunity to move beyond a traditional audit or reporting function and become a key contributor within a dynamic public company environment.</p><p><br></p><p>What You'll Be Doing</p><ul><li>Prepare and support quarterly and annual SEC filings, including Forms 10-Q, 10-K, and 8-K.</li><li>Assist with the preparation of financial statements, footnote disclosures, and supporting schedules.</li><li>Perform financial statement and disclosure tie-outs to ensure accuracy and consistency across reporting materials.</li><li>Support the monthly, quarterly, and annual financial close and reporting processes.</li><li>Coordinate XBRL filings and work with external service providers.</li><li>Research technical accounting matters and assist with the implementation of new accounting standards.</li><li>Prepare audit schedules and partner with external auditors during quarterly reviews and annual audits.</li><li>Contribute to SOX compliance initiatives, internal controls, and process improvement projects.</li><li>Collaborate cross-functionally on reporting implications of new transactions, business initiatives, and strategic projects.</li></ul><p>Why This Opportunity Stands Out</p><ul><li>Excellent next step for professionals looking to transition from Big 4 into industry.</li><li>High-visibility role with direct exposure to senior accounting and finance leadership.</li><li>Opportunity to develop expertise in both SEC reporting and technical accounting.</li><li>Broad cross-functional interaction with key stakeholders across the organization.</li><li>Growing company environment that offers strong career progression and long-term advancement opportunities.</li><li>Chance to make a meaningful impact while building a well-rounded foundation for future leadership roles within corporate accounting and finance.</li></ul><p>This confidential opportunity is ideal for an ambitious accounting professional who wants to accelerate their career within a public company setting and gain exposure beyond the traditional scope of audit or financial reporting.</p>
<p>We are looking for an Analyst to support population health and benefits-related initiatives through data analysis, platform optimization, and stakeholder collaboration. This role partners with client-facing teams, vendor contacts, and internal departments to identify trends, improve program performance, and tailor solutions within the Personify Health platform. Based in Anderson, Indiana, this position also helps deliver presentations, training sessions, and product demonstrations for customers, brokers, and employees.</p><p><br></p><p>Responsibilities:</p><ul><li>Analyze population health, claims, utilization, and wellness program data to identify engagement, cost-saving, and program improvement opportunities for clients.</li><li>Serve as the primary wellness and population health consultant for an assigned book of business, providing strategic recommendations and ongoing client support.</li><li>Develop and deliver presentations, trainings, benefit fair support, and wellness platform demonstrations for clients, brokers, and employees.</li><li>Partner with Account Executives, vendors, and internal teams to support renewals, new business opportunities, program implementations, and customer engagement initiatives.</li><li>Monitor program performance, maintain accurate CRM documentation, and recommend enhancements to maximize participation, adoption, and overall program value.</li></ul>
<p>We are looking for a Director of Data Analytics to lead and expand a growing analytics function in Columbia, South Carolina. This leader will combine technical depth with strategic direction to strengthen enterprise reporting, advance data governance practices, and build strong partnerships across the institution. The role is well suited for someone who enjoys balancing hands-on problem solving with team leadership and is ready to shape a modern analytics capability.</p><p><br></p><p>Responsibilities:</p><p>• Lead the institution’s data analytics strategy while serving as a key member of the analytics leadership team.</p><p>• Oversee the development of internal reporting capabilities, reducing reliance on external reporting support and improving access to actionable insights.</p><p>• Guide the continued growth of the analytics team by recruiting, mentoring, and structuring roles across management, engineering, and analyst functions.</p><p>• Partner with administrative and academic stakeholders to understand reporting needs and translate them into scalable data solutions.</p><p>• Direct data warehouse and ingestion efforts to ensure reliable, consistent, and well-organized data for reporting and analysis.</p><p>• Establish and strengthen data governance standards that improve data quality, stewardship, and institutional trust in reporting.</p><p>• Support the evaluation and adoption of business intelligence tools, including cloud-based visualization platforms and enterprise reporting technologies.</p><p>• Contribute both strategically and technically by helping design data architecture, advising on engineering practices, and supporting complex analytics initiatives</p>
<p><strong>About the Opportunity</strong></p><p>Are you looking to break into the IT or technology support field? This role is an excellent entry point for individuals who enjoy helping people, solving problems, and building foundational technical skills in a professional environment.</p><p>While this is not a highly technical IT position, you'll gain valuable experience working in a customer support setting, learning troubleshooting fundamentals, and supporting mobile device users. The company provides a structured onboarding program/extensive training to help you succeed from day one along with a clear promotion pathway.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide first-level support for wireless/cellular customers in a call center environment</li><li>Serve as the primary point of contact for customers experiencing service or device-related issues</li><li>Assist customers with device setup, SIM card activation, call, text, and data service issues</li><li>Follow established troubleshooting procedures and scripted workflows to resolve common issues</li><li>Guide customers through steps such as: resetting network settings, updating APN configurations, rebooting devices, reinserting SIM cards, verifying account information</li><li>Escalate issues involving provisioning, network outages, number porting, or complex technical problems as needed</li><li>Answer basic account and service-related questions, including plan features and device compatibility</li><li>Accurately document customer interactions in ticketing and CRM systems</li><li>Deliver clear, professional, and friendly customer support</li><li>Meet established quality, compliance, and performance standards</li></ul><p><strong>Please note: </strong>This position is onsite, Monday-Friday, in Covington, GA. Do not apply to this posting if you're not already local to metro Atlanta and willing to work onsite.</p>
<p>We are looking for a Payroll Analyst to join a Baton Rouge, Louisiana team in a Contract to permanent role. This position focuses on strengthening payroll and workforce program compliance by reviewing data, supporting audits, and helping maintain accurate reporting across compensation, timekeeping, tax, and programs. The ideal candidate brings strong analytical ability, a solid understanding of payroll regulations, and the confidence to work across departments to reduce risk and improve operational performance.</p><p><br></p><p>Responsibilities:</p><p>• Examine payroll, compensation, timekeeping, and workforce program information to identify trends, exceptions, and areas requiring corrective action.</p><p>• Produce reports, scorecards, and dashboard insights that help leaders monitor compliance exposure and improve process effectiveness.</p><p>• Perform internal reviews of payroll activity, compensation-related data, work authorization arrangements, education assistance programs, and eligibility for forgiveness initiatives.</p><p>• Track updates to federal, state, and local requirements affecting payroll, tax treatment, and employee assistance programs, then help translate those changes into practical controls and procedures.</p><p>• Maintain organized audit support, reconciliations, compliance records, and reporting documentation to support governance and financial accuracy.</p><p>• Collaborate with Payroll, Human Resources, Finance, Talent Acquisition, and operational teams to validate data integrity and resolve discrepancies.</p><p>• Provide guidance and training materials for managers and stakeholders on payroll compliance expectations, policy requirements, and program administration.</p><p>• Recommend and support process improvements that enhance accuracy, strengthen internal controls, and reduce compliance risk across payroll operations.</p>
We are looking for a Payroll Analyst to support accurate and timely payroll operations for a multi-site organization in Troy, Michigan. This position plays a key role in administering payroll activities, maintaining employee pay data, and coordinating with internal partners and external providers to ensure compliance and service quality. The ideal candidate brings strong payroll knowledge, attention to detail, and the ability to manage reporting, adjustments, and employee support in a fast-paced environment.<br><br>Responsibilities:<br>• Process recurring payroll cycles, expense reimbursements, bonus payments, and service award disbursements for multiple locations while completing timekeeping reviews, calculations, and post-payroll validation.<br>• Administer wage garnishments and tax levies from initiation through resolution, ensuring timely and accurate handling of all related transactions.<br>• Review and complete special payroll activities such as off-cycle payments, reversals, manual corrections, prior-period adjustments, and year-end form updates.<br>• Maintain employee payroll records by updating personal details, job changes, status updates, and other key data elements required for accurate processing.<br>• Generate payroll-related reports and supporting documentation for audits, workforce census requests, workers' compensation planning, and other business needs.<br>• Partner with payroll vendors, accounting, tax, and HR teams to supply required payroll information, respond to requests, and support ongoing compliance activities.<br>• Prepare invoices and backup documentation associated with payroll and benefits providers, ensuring records are complete and properly organized.<br>• Provide cross-functional support in benefits administration, wellness-related programs, leave tracking, and other employee service activities as needed.<br>• Oversee timekeeping administration, including user guidance, training, and adherence to established procedures.<br>• Contribute to process improvements, policy updates, and payroll or HR initiatives designed to strengthen efficiency and service delivery.
<p>We are looking for an experienced Technical Support Analyst to support end users and help maintain stable day-to-day operations for a critical business application in Tallahassee, Florida. This Long-term Contract position is ideal for someone who combines strong customer service with analytical thinking and can work effectively in a fast-paced production support environment. The role focuses on issue investigation, ticket coordination, troubleshooting, and clear communication with users, internal teams, and external vendors.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming support requests by reviewing, categorizing, and routing incidents based on urgency, impact, and business need.</p><p>• Communicate with users to collect complete issue details, clarify symptoms, and record the operational effect of reported problems.</p><p>• Perform Tier 1 and Tier 2 troubleshooting to resolve common application and technical issues using established support practices and reference materials.</p><p>• Open and coordinate vendor cases for defects or problems that require third-party involvement, ensuring follow-up through closure.</p><p>• Work closely with technical teams, business analysts, infrastructure personnel, and external partners to move issues toward timely resolution.</p><p>• Track incidents throughout the support lifecycle and help maintain compliance with service level expectations.</p><p>• Keep records in the incident management system accurate, current, and detailed to support reporting and knowledge sharing.</p><p>• Create and refine knowledge articles, support documentation, and standard operating procedures to improve consistency and efficiency.</p><p>• Identify repeat incidents, analyze support patterns, and recommend process improvements that reduce disruption and strengthen production support.</p><p>• Assist with release activities, validation efforts, and post-implementation support during phased production rollouts.</p>
We are looking for a Senior Financial Risk Analyst to join a Long-term Contract opportunity based in Menlo Park, California. In this role, you will help strengthen the organization’s approach to liquidity and market risk by delivering thoughtful analysis, practical forecasting insights, and decision-ready reporting. The position works closely with partners across Treasury, Finance, Product, Data, and Engineering to support informed risk decisions in a fast-moving business environment.<br><br>Responsibilities:<br>• Assess enterprise-wide financial exposures and highlight material risk developments for leadership through clear, data-driven analysis.<br>• Examine liquidity and market risk trends by performing quantitative reviews that surface vulnerabilities and emerging areas of concern.<br>• Build, refine, and maintain forecasting approaches and analytical models that support ongoing financial risk evaluation.<br>• Provide treasury-focused analysis related to liquidity positioning, capital considerations, and counterparty risk exposure.<br>• Collaborate with cross-functional teams to identify financial risk implications tied to new business initiatives, products, and strategic changes.<br>• Prepare regular executive-facing reports as well as custom analyses that translate complex findings into actionable insights.<br>• Strengthen risk management processes, reporting routines, and internal controls to improve accuracy, efficiency, and consistency.<br>• Use SQL and Python-based analysis to organize data, test assumptions, and support scalable risk monitoring frameworks.
<p>We are looking for a detail-oriented Accountant to join our clients team in Des Moines, Iowa. In this role, you will play a key part in the preparation and review of financial statements, ensuring compliance with regulatory standards and supporting quarterly and annual reporting processes. This position offers the opportunity to collaborate closely with external auditors and contribute to process improvement initiatives within the financial reporting domain.</p><p><br></p><p>Responsibilities:</p><p>• Support the quarterly financial statement close process by preparing and reviewing reconciliations and analysis files.</p><p>• Assist in the creation and review of financial statements and other regulatory filings, including Form 10-Q and Form 10-K.</p><p>• Collaborate with external auditors to facilitate audits and reviews effectively.</p><p>• Participate in the preparation of presentations and proxy statements for stakeholders.</p><p>• Contribute to the improvement of financial reporting processes to enhance efficiency and accuracy.</p><p>• Maintain compliance with SEC reporting requirements and ensure accurate documentation.</p><p>• Engage in actuarial and related discussions to support financial decision-making.</p><p>• Perform additional tasks as assigned to support the financial reporting team.A</p>