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2 results for Technical Customer Service Analyst in Covington, LA
- Metairie, LA
- onsite
- Temporary to Hire
- 23.00 - 25.00 USD / Hourly
- We are looking for a Customer Success Specialist to join our team in Metairie, Louisiana in a contract-to-permanent capacity. This opportunity is ideal for someone who excels at supporting clients, managing high-value banking transactions, and coordinating complex loan-related activities with accuracy and professionalism. The role combines customer service, documentation oversight, and cross-functional partnership to help ensure a smooth client experience while maintaining operational and regulatory standards.<br><br>Responsibilities:<br>• Guide customers and internal partners through complex loan closing activities, ensuring each transaction progresses accurately and on schedule.<br>• Review credit documents, commitment terms, legal paperwork, and supporting records to confirm alignment with approved structures and required conditions.<br>• Create and validate detailed loan documentation packages for multifaceted commercial transactions involving multiple entities, facilities, and collateral types.<br>• Coordinate due diligence items such as insurance, title materials, entity documents, appraisals, public records, and other third-party requirements needed for closing.<br>• Manage funding logistics, settlement details, disbursements, and post-closing follow-up to support complete and accurate transaction processing.<br>• Act as a key resource for questions related to documentation, collateral perfection, compliance expectations, and exception resolution.<br>• Conduct secondary quality checks on closing files prepared by team members and provide clear feedback to strengthen accuracy and consistency.<br>• Track outstanding exceptions and collaborate with servicing, collateral, and production teams to resolve issues with urgency.<br>• Support team effectiveness by sharing knowledge, assisting with training, and contributing to procedural updates, reference tools, and process improvements.<br>• Participate in audits, testing, compliance activities, and operational enhancement efforts, including support for system-related updates when needed.
- 2026-10-30T20:53:47Z
- Metairie, LA
- onsite
- Permanent / Full Time
- 87000.00 - 97500.00 USD / Yearly
- We are looking for a Senior Accountant to join our team in Metairie, Louisiana. This role supports financial reporting, budgeting, regulatory compliance, and audit activities while helping maintain accurate accounting records and sound internal controls. The ideal candidate brings strong technical accounting knowledge, experience with reconciliations and month-end processes, and the ability to collaborate effectively across departments and with external partners.<br><br>Responsibilities:<br>• Manage journal entries, reconciliations, and general ledger activities to support accurate monthly, quarterly, and annual financial close processes.<br>• Prepare statutory filings, financial schedules, and supporting documentation for quarterly and annual reporting, audits, and regulatory submissions.<br>• Partner with external advisors, auditors, actuaries, and reinsurance contacts to gather data, resolve issues, and support financial reporting requirements.<br>• Develop budgets, analyze variances, and produce financial reports, visual summaries, and committee materials for leadership review and planning discussions.<br>• Review expenses and payables for proper coding, prepare deductible billings, and perform detailed analyses to improve accuracy and accountability.<br>• Maintain and enhance accounting procedures, internal control documentation, and reporting practices to strengthen compliance and operational effectiveness.<br>• Oversee reinsurance-related accounting, including entries, reconciliations, treaty maintenance, and coordination on open matters with brokers and third parties.<br>• Provide guidance and training to accounting staff and business leaders on reporting tools, budget-to-actual analysis, and financial report usage.<br>• Monitor applicable insurance and regulatory changes and assist with testing accounting-related operational systems when updates affect reporting processes.
- 2026-11-06T17:58:43Z