We are looking for a detail-oriented Accounts Payable Analyst to join our team in Coppell, Texas. In this role, you will play a pivotal part in managing payment processes, ensuring compliance, and maintaining accurate records for vendor transactions and expenses. You will collaborate with cross-functional teams and vendors to resolve discrepancies while contributing to improving accounts payable workflows.<br><br>Responsibilities:<br>• Process invoices, expenses, vendor payments, and other disbursements while ensuring accuracy in data movement and workflows.<br>• Reconcile payment records with bank statements and clearing accounts related to payment cards and travel expenses.<br>• Maintain organized and accurate records of disbursements, addressing discrepancies promptly to ensure timely processing.<br>• Prepare detailed reports on disbursement activities, analyze trends, and recommend process improvements.<br>• Manage the unclaimed property process, including reporting and remitting funds in compliance with state regulations.<br>• Ensure compliance with company policies, accounting principles, and internal controls related to disbursement processes.<br>• Collaborate with departments such as Supply Chain, Legal, Treasury, and Restaurant Operations to resolve transaction discrepancies and manage approvals.<br>• Communicate effectively with vendors, clients, and stakeholders to address payment issues and inquiries.<br>• Participate in system updates or upgrades related to accounts payable processes, validating functionality and identifying opportunities for improvement.<br>• Support initiatives to increase electronic funds transfer adoption and streamline procurement card payment processes.
<p>We are seeking an experienced EDI Developer to support ongoing cleanup and automation efforts within the organization. This role will focus on improving efficiency by reducing manual processes, adjusting documentation for pricing and back-end issues, and supporting integration for customers and suppliers. The ideal candidate will have strong SQL skills, experience in EDI development, and a passion for streamlining workflows.</p><p><br></p><p>This is a contract position with a high likelihood of long-term extension.</p><p><br></p><p>Responsibilities</p><p><br></p><p>Manage and optimize incoming and outgoing EDI documents.</p><p><br></p><p>Adjust documentation for pricing and back-end issues.</p><p><br></p><p>Reduce manual events through automation.</p><p><br></p><p>Support setup and integration of customers and suppliers.</p><p><br></p><p>Collaborate with internal teams to identify and implement process improvements.</p><p><br></p><p>Requirements</p><p><br></p><p>5+ years of EDI development experience</p><p><br></p><p>Strong SQL skills</p><p><br></p><p>Experience with TrueCommerce software preferred (other EDI platforms also considered)</p><p><br></p><p>Willingness to train on in-house software</p><p><br></p><p>Huge Plus: Hands-on experience with Workato and other EDI tools</p><p><br></p><p>Responsibilities:</p><p>• Manage and streamline the flow of incoming and outgoing EDI documents to ensure accuracy and efficiency.</p><p>• Address documentation issues related to pricing and backend processes to maintain consistency.</p><p>• Identify opportunities for automation to minimize manual tasks and optimize workflows.</p><p>• Support the setup and integration of EDI systems for both customers and suppliers.</p><p>• Partner with internal teams to implement process improvements and drive operational enhancements.</p><p>• Troubleshoot and resolve technical issues related to EDI platforms and integrations.</p><p>• Contribute to the development of best practices for EDI processes and documentation.</p><p>• Train and support team members on in-house software and tools as needed.</p>
We are looking for a detail-oriented Billing Analyst to join our team in Carlstadt, New Jersey. In this long-term contract position, you will play a vital role in managing billing operations, ensuring accuracy in accounts receivable, and supporting customer service processes. This opportunity is ideal for professionals who excel in financial systems and enjoy working in a dynamic service industry environment.<br><br>Responsibilities:<br>• Manage and oversee billing functions to ensure accuracy and compliance with company policies.<br>• Process and reconcile accounts receivable transactions, maintaining detailed records.<br>• Utilize Aderant software to streamline billing operations and generate reports.<br>• Provide exceptional support to export customers, addressing inquiries and resolving issues promptly.<br>• Collaborate with the Costpoint system to ensure seamless integration of financial data.<br>• Monitor and analyze financial discrepancies, implementing corrective measures as necessary.<br>• Assist in the preparation of monthly financial statements and reports.<br>• Coordinate with cross-functional teams to optimize billing workflows and improve efficiency.<br>• Ensure adherence to regulatory requirements and industry standards in all billing practices.<br>• Support audits and reviews by providing necessary documentation and insights.
<p>The Business Analyst is responsible for supporting enterprise resource planning (ERP) applications, designing automation workflows, managing change processes, administering systems, and leading projects. This role serves as the primary subject matter expert and product owner for the organization’s core ERP system, which operates on the IBM iSeries platform and utilizes DB2 and RPGILE programming language.</p><p>The analyst will oversee and actively participate in the design, development, and maintenance of the ERP environment, collaborating with multiple vendor partners who provide remote managed services for the iSeries infrastructure and ERP application. Strong communication skills are essential, as this role interacts with stakeholders across all levels of the organization.</p><p><br></p><p>Essential Functions</p><ul><li>Serve as the primary subject matter expert and product owner for the core ERP system (e.g., systems such as Iptor DC1/XT, Infor M3, JD Edwards, or similar IBM i-based ERP platforms).</li><li>Develop documentation based on interviews, diagrams, surveys, and workflow analysis.</li><li>Analyze existing business processes and propose automation solutions.</li><li>Identify, track, and communicate issues related to core business applications.</li><li>Coordinate with department leaders to resolve workflow interruptions.</li><li>Participate in testing and implementation of new software applications and updates.</li><li>Develop training materials and assist in end-user training.</li><li>Prioritize tasks to meet deadlines and project schedules.</li><li>Administer IBM i system security, resources, and monitoring.</li><li>Work independently with minimal supervision.</li><li>Support project and change management initiatives.</li></ul><p><br></p>
We are looking for an experienced Sr. Financial Analyst to join our team on a contract basis in Salt Lake City, Utah. This role involves overseeing key financial processes and providing analytical insights to support strategic decision-making. The ideal candidate will have a strong background in financial analysis, accounting, and tax compliance.<br><br>Responsibilities:<br>• Manage the complete accounts receivable (AR) cycle, including billing, collections, credits, and account reconciliations.<br>• Prepare monthly reconciliations and journal entries for accounts such as deferred revenue, payroll, sales tax liabilities, bonuses, commissions, and accrued assets.<br>• Review and validate revenue recognition based on customer purchase orders, including discounts and unique shipping terms.<br>• Calculate, file, and remit sales, use, and property taxes across multiple states.<br>• Perform payroll reconciliations and journal entries for both domestic and international employees.<br>• Assist in forecasting and the annual budgeting process, providing detailed financial models to support decision-making.<br>• Develop and maintain weekly updates to the daily cash forecast.<br>• Administer equity grants on a quarterly basis as directed by the board.<br>• Track and calculate commissions for payment, ensuring accuracy and compliance with company policies.
We are looking for a detail-oriented Entry-Level Accountant to join our team on a contract basis in Wayne, Pennsylvania. In this role, you will gain hands-on experience working with various accounting functions and software systems within the financial services industry. This is an excellent opportunity for individuals eager to expand their knowledge in accounts payable, accounts receivable, and enterprise resource planning systems.<br><br>Responsibilities:<br>• Assist in managing accounts payable and accounts receivable processes, ensuring accuracy and timeliness.<br>• Perform check processing tasks, maintaining compliance with company procedures.<br>• Utilize accounting software systems, including Acomba and About Time, to execute daily financial operations.<br>• Support the implementation and maintenance of enterprise resource planning (ERP) systems.<br>• Conduct data entry and reconciliation to ensure financial records are up-to-date and accurate.<br>• Collaborate with team members to resolve discrepancies and improve accounting workflows.<br>• Provide assistance in generating financial reports for internal and external stakeholders.<br>• Work with IBM AS/400 systems to support accounting functions and data management.<br>• Ensure adherence to accounting standards and company policies in all financial activities.
We are looking for an experienced Treasury Analyst/Assistant Treasurer to join our team in Houston, Texas. In this role, you will be instrumental in managing financial resources, overseeing liquidity, and mitigating risks to support our operations within the energy sector. The ideal candidate will bring expertise in treasury management, financial analysis, and industry-specific knowledge to drive strategic financial decisions.<br><br>Responsibilities:<br>• Oversee daily cash management operations, including forecasting and optimizing cash flows.<br>• Manage banking relationships and ensure efficient fund transfers across accounts.<br>• Develop and implement strategies to mitigate financial risks, including foreign exchange and interest rate exposures.<br>• Execute and monitor hedging programs for commodities and financial instruments.<br>• Support capital market activities such as debt issuance and refinancing.<br>• Analyze the company’s capital structure and provide recommendations to enhance financial stability.<br>• Prepare detailed treasury reports for senior leadership and stakeholders.<br>• Conduct financial modeling and analysis to inform strategic business decisions.<br>• Ensure compliance with regulatory requirements and internal policies related to treasury operations.
<p>We are looking for an Investment Analyst to join a dynamic financial services firm in Greater Twin Cities area. This role focuses on supporting public fixed income portfolios, with an emphasis on investment-grade and high-yield credit strategies. As part of a collaborative research team, you will play a key role in delivering insightful analyses and actionable recommendations to support institutional portfolio mandates.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed evaluations of portfolio holdings to ensure alignment with current investment risks and fundamental outlooks, including updating internal credit ratings and company assessments.</p><p>• Track developments in primary and secondary corporate bond markets to identify investment opportunities, perform pricing analyses, and provide trade recommendations.</p><p>• Perform sector-level research to uncover emerging trends and inflection points, forming forward-looking perspectives on valuation and risk.</p><p>• Drive innovation initiatives aimed at improving research processes through technology integration and data-driven methodologies.</p><p>• Collaborate across sectors to contribute to internal presentations, research publications, and investment committee discussions.</p><p>• Analyze market benchmarks and index compositions to maintain a competitive edge in portfolio strategies.</p><p>• Provide timely earnings reviews and updates to internal teams to refine credit assessments.</p><p>• Develop relative value analyses to aid in decision-making for portfolio investments.</p>
<p>We are seeking a technically curious and detail-oriented Business Analyst to support a cutting-edge project involving the use of AI and Large Language Models (LLMs) to extract and process data from high-volume paper freight invoices.</p><p>This role is ideal for someone who thrives at the intersection of business analysis and emerging technology, especially in the realm of AI, OCR, and prompt engineering. You’ll work closely with a technical product manager and development teams to define requirements, craft LLM prompts (in pseudo-code), and help guide the buildout of an AI-powered invoice processing system.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze paper freight invoices (up to 100 pages each) and understand key data patterns and structures.</li><li>Collaborate with the team to refine OCR data extraction logic and LLM prompts that clean and transform data.</li><li>Write pseudo-code prompts to guide LLM behavior in pulling specific data fields (e.g., Bill of Lading numbers) across various document types.</li><li>Participate in defining rules and flows for prompt execution within operational pipelines.</li><li>Gather, document, and manage business and functional requirements in Agile environments.</li><li>Populate and manage stories and requirements in project boards (e.g., Jira, Azure DevOps).</li><li>Partner with technical leads to translate business needs into structured inputs that LLMs can act upon.</li><li>Help define roles, rules, and operational logic related to AI and prompt management.</li></ul><p><br></p>
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
<p>We are offering an exciting opportunity for a Sr. Financial Analyst in Memphis, Tennessee. As a Sr. Financial Analyst, you will play a crucial role in supporting our financial operations, managing liquidity, and aiding in budgetary planning and cost control measures. </p><p><br></p><p>Responsibilities:</p><p>• Accurately process and analyze customer credit applications.</p><p>• Maintain precise and up-to-date customer credit records.</p><p>• Resolve customer inquiries promptly and professionally.</p><p>• Monitor customer accounts and take appropriate action based on account status.</p><p>• Manage daily cash positions, forecasting cash flow requirements, and ensuring the operational needs are met efficiently.</p><p>• Review and recommend investment opportunities to enhance the portfolio and return on investments.</p><p>• Identify, assess, and develop strategies to mitigate financial risks related to interest rates, foreign exchange, and other market variables.</p><p>• Ensure compliance with regulatory requirements and internal policies regarding treasury operations.</p><p>• Create detailed reports on cash flow, liquidity, and investment performance for review by senior management.</p><p>• Aid in the development of annual budgets, including data gathering, forecasting, and coordination with various departments.</p><p>• Analyze costs associated with bank operations, identify cost-saving opportunities, and recommend efficiency-enhancing improvements.</p><p>• Develop and maintain financial models to support budgetary decisions and strategic planning.</p><p>• Track and analyze financial performance against budgetary targets, providing variance analysis and insights to management.</p><p>• Prepare regular financial reports and presentations related to cost and budget performance for management review.</p>
Position: Business Analyst / Project Manager - Manufacturing ERP<br> Location: Des Moines, IA - Onsite<br> Salary: up to $85,000 base annual salary plus exceptional benefits<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br> Are you a proactive problem-solver with ERP experience in a manufacturing environment? A leading company in Des Moines is seeking a Business Analyst / Project Manager to support a major ERP initiative. This is a permanent, onsite role with excellent benefits and growth potential.<br> What You’ll Do:<br> ○ Coordinate ERP-related tasks and timelines across departments<br> ○ Communicate with vendors and internal teams to ensure project milestones are met<br> ○ Document system customizations and changes<br> ○ Support operations teams (accounting, HR, purchasing, customer service)<br> What You Bring:<br> ○ ERP experience (any system)<br> ○ Background in manufacturing environments<br> ○ Strong communication, documentation, and organizational skills<br> ○ Ability to keep projects on track and stakeholders informed<br> Ready to lead from the ground floor of a major ERP transformation? Apply now and bring your ERP expertise to a team that values initiative and impact.<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
We are looking for an experienced Workday Payroll Analyst to join our team in Cincinnati, Ohio. In this long-term contract position, you will play a critical role in managing payroll operations and leveraging Workday systems to ensure accuracy, compliance, and efficiency. This opportunity is ideal for individuals with strong payroll expertise and a passion for optimizing processes in a collaborative environment.<br><br>Responsibilities:<br>• Oversee the entire payroll process to ensure timely and accurate pay distribution while adhering to company policies and applicable regulations.<br>• Utilize the Workday Payroll module for data management, troubleshooting, and system configuration.<br>• Ensure compliance with tax regulations by preparing required payroll reports and managing third-party payments such as benefits contributions.<br>• Conduct regular audits and reconciliations to maintain the integrity and accuracy of payroll data.<br>• Identify opportunities for improving payroll processes and collaborate with HR and finance teams to implement solutions.<br>• Investigate and resolve payroll discrepancies, providing timely support to employees and addressing inquiries.<br>• Participate in testing scenarios for payroll and time tracking systems, ensuring calculations are accurate and systems function as intended.<br>• Maintain documentation for payroll processes and system configurations to support ongoing operations.<br>• Collaborate with cross-functional teams to support system updates, upgrades, and process enhancements.
<p>We are looking for a skilled FP& A Analyst to join our team on a long-term contract basis in Frisco, Texas. In this role, you will leverage your expertise in financial planning and analysis to support key business operations. This is an excellent opportunity for an individual with a strong background in financial modeling and data analysis to contribute to strategic decision-making. This is a 4-6 month contract position. 100% REMOTE but preference given to candidates that live local in Dallas, Texas.</p><p><br></p><p><strong><u>Senior FP& A Specialist (contract position):</u></strong></p><p>Responsibilities:</p><p>• Develop and maintain accurate financial forecasts and budgets to support business objectives.</p><p>• Conduct detailed variance analyses to identify trends and provide actionable insights.</p><p>• Manage expense tracking and reporting to ensure alignment with company goals.</p><p>• Perform cost analysis to evaluate financial efficiency and identify potential savings.</p><p>• Distinguish and manage in-period expenses versus accruals to maintain financial accuracy.</p><p>• Utilize Workday Adaptive Planning for budgeting and forecasting activities.</p><p>• Create and maintain comprehensive documentation of financial procedures and workflows.</p><p>• Prepare and deliver presentations to stakeholders at all levels of the organization.</p><p>• Collaborate with cross-functional teams to provide ad hoc financial analysis and reporting.</p>
<p>We are looking for a skilled Systems Analyst to join our healthcare client in Columbus, Ohio. This role focuses on bridging clinical operations with technology to ensure seamless functionality and compliance of electronic medical records and other healthcare systems. The ideal candidate will excel in troubleshooting, system optimization, and training staff to enhance operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation, maintenance, and optimization of electronic medical records and other clinical applications.</p><p>• Assess existing workflows and recommend system enhancements to improve efficiency and ensure regulatory compliance.</p><p>• Investigate and resolve complex technical issues, collaborating with internal teams and external vendors as needed.</p><p>• Manage projects related to new system deployments, upgrades, and software enhancements.</p><p>• Provide comprehensive training and ongoing support to clinical staff across multiple care settings.</p><p>• Ensure accurate system documentation, perform table maintenance, and maintain robust data security protocols.</p><p>• Stay informed on emerging healthcare technology trends and relevant regulatory requirements.</p><p>• Facilitate communication between clinical and technical teams to align system functionalities with operational needs.</p>
<p>Robert Half Technology is looking for a business analyst who is deeply passionate about understanding and translating customer needs into actionable development plans. To be successful in this role, you should be a self-starter who combines a strong technical understanding with excellent communication and social skills.</p><p>What you get to do every single day</p><p>· Analyze and review business, technical, and functional requirements</p><p>· Work in close partnership with development team to invent and analyze product requirements to meet business goals</p><p>· Craft comprehensive user stories and profiles</p><p>· Develop creative and highly usable solutions for new product requirements</p><p>· Collaborate with designers on wire-frames, interactions and user flows</p><p>· Work with development and QA teams to test and implement new corrections and improvements</p><p>· Assist with the development of customer-focused documentation for software solutions</p>
<p>We are looking for an experienced IT Compliance Analyst to help ensure that our organization's technology systems comply with internal policies and regulatory standards. In this role, you will play a critical part in supporting audits, managing IT risks, and contributing to compliance initiatives. This is a long-term contract position based in Dallas, Texas.</p><p><br></p><p>Responsibilities:</p><p>• Conduct audits and assessments to verify adherence to relevant regulatory requirements and industry standards, such as NIST and HITRUST.</p><p>• Collaborate with IT and business teams to identify, analyze, and document compliance issues and IT risks.</p><p>• Develop and deliver reports on compliance status and IT risk management activities.</p><p>• Assist in creating and maintaining training programs to enhance awareness of compliance and IT risk topics.</p><p>• Monitor industry trends and regulatory updates to ensure the organization remains informed and prepared.</p><p>• Support the implementation of tools and processes for IT risk management and compliance monitoring.</p><p>• Work with stakeholders to ensure audit program objectives are met and findings are addressed.</p><p>• Participate in vulnerability assessments to identify potential IT risks and recommend solutions.</p>
Are you a detail-oriented, analytical detail oriented looking to make an impact in the world of finance? Robert Half is seeking an experienced Financial Analyst to join an expanding team in Hamilton, New York. This role offers competitive compensation, opportunities for detail oriented growth, and the chance to work with a dynamic financial team in a forward-thinking organization. <br> Key Responsibilities Develop and maintain financial models for forecasting and budgeting purposes. Analyze historical and current financial data to identify trends and areas of improvement. Provide actionable recommendations to improve profitability and efficiency across business units. Prepare detailed financial reports and presentations for stakeholders. Assist in optimizing budgeting and expense planning processes. Collaborate with cross-functional teams to support strategic objectives.
We are looking for an experienced Financial Analyst/Manager to lead key financial planning and analysis activities for our organization. This role requires a strategic thinker with a strong background in financial modeling and a proven track record of managing budgets and variance analysis. Based in Houston, Texas, this is a great opportunity to contribute to high-impact financial decisions.<br><br>Responsibilities:<br>• Develop and implement comprehensive financial models to support strategic decision-making.<br>• Oversee the preparation and management of annual budgets, ensuring alignment with organizational goals.<br>• Conduct detailed variance analysis to identify trends, risks, and opportunities.<br>• Collaborate with cross-functional teams to streamline and enhance budgeting processes.<br>• Provide accurate financial forecasts and reports to guide executive decision-making.<br>• Analyze financial performance and recommend actionable strategies for improvement.<br>• Ensure compliance with financial regulations and internal policies.<br>• Lead initiatives to improve financial processes and tools, driving efficiency and accuracy.<br>• Mentor and guide less experienced financial team members to enhance overall team capability.
· Performs day-to-day end-user support for a wide range of computer hardware, software, applications, and data and voice networks. · Partners closely with business customers to ensure computing needs are met by providing end user training, assisting with network connectivity, and identifying, troubleshooting, diagnosing, and thoroughly resolving problems. · Serves as primary point of contact to set up and maintain network security. · Supports organizational information technology initiatives and maintenance by performing some or all of the following: system configuration, infrastructure support, system administration, system analysis, database maintenance, installing and upgrading equipment components and software, and planning for/responding to service outages and other problems. · Performs software installations, software updates and hardware maintenance in accordance with documented policies and procedures. · Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels. · Conducts research on emerging desktop software, hardware and networking, recommending innovative and cost-effective solutions to customer problems. · Accurately and fully documents all troubleshooting and steps taken to resolve case within the IT support ticketing system, ensuring tickets are created for all work done. · May assist with procurement, inventory control and equipment life-cycle planning activities for technical hardware and software across the company. · Fosters positive relationships by offering quality, courteous, detail oriented customer service. · Performs other related duties as assigned to meet the needs of the business.
<p>Business Support Specialist – Albany, NY (Long-Term Contract)</p><p>We’re seeking highly organized and detail-oriented Business Support Specialists to join our team in Albany, New York. In this long-term contract role, you’ll work within our service center, specializing in finance, human resources, or support services. This position emphasizes cross-training and adaptability, allowing you to contribute across multiple service areas as needed.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process transactions in finance, HR, or support services, following established procedures and service level agreements.</li><li>Apply working knowledge of relevant policies and procedures to ensure accuracy and compliance.</li><li>Respond to inquiries and resolve issues through the call center and ticketing system.</li><li>Investigate and correct complex processing errors to maintain data integrity.</li><li>Analyze data to support audits and improve operational practices.</li><li>Provide professional, responsive customer service.</li><li>Identify user needs and recommend system or process enhancements.</li><li>Assist with audit reviews and evaluations.</li><li>Collaborate with team members to manage workload across service lines.</li><li>Ensure clear, timely, and accurate communication, including email correspondence.</li></ul><p> Call Mary Christman or Gabrielle Maisonet at 518/462-1430 to learn more and share your interest. We look forward to connecting! </p>
<p>We are looking for a Business Systems Analyst in Beaverton, Oregon. The Business Analyst 3 operates with minimal oversight to support initiatives across all departments. This role involves coordinating with vendors, partners, architects, project managers, and agile team members to facilitate meetings, manage structured communications, and organize virtual sessions to elicit and document requirements.</p><p>The analyst applies SMART criteria and a balance of productive skepticism and scrutiny to analyze current and proposed processes, document gaps, and support projects. Responsibilities include creating user stories in TFS, gathering and organizing user feedback, and developing supporting documentation such as workflows, mapping documents, SQL queries, mockups, and SharePoint pages.</p><p><br></p><p>Key Responsibilities</p><p>Requirements & Documentation</p><ul><li>Elicit and document business and technical requirements.</li><li>Create user stories, use cases, acceptance criteria, and mockups.</li><li>Develop process workflows, mapping documents, and change requests.</li><li>Write SQL queries and document batch jobs and security configurations.</li></ul><p>Agile Team Participation</p><ul><li>Serve as an active member of a Scrum or Kanban team.</li><li>Attend and contribute to agile ceremonies: standups, sprint planning, retrospectives, backlog grooming, and stakeholder prioritizations.</li><li>Ensure team commitments are met and advocate for continuous improvement in velocity and quality.</li></ul><p>Quality Assurance Collaboration</p><ul><li>Lead or support creation of test plans, test scripts, and test data.</li><li>Analyze test results, enter bugs, and coordinate remediation.</li><li>Use MTM for manual and automated testing.</li></ul><p>Communication & Mentorship</p><ul><li>Mentor team members in communication, presentation, and documentation.</li><li>Assist others in forming and delivering effective communication.</li><li>Coach on grammar, logical flow, and audience-appropriate content.</li></ul><p>Innovation & Process Improvement</p><ul><li>Lead efforts to innovate and improve departmental processes and best practices.</li><li>Foster open, honest, and respectful communication within the team.</li></ul><p>Essential Functions</p><ul><li>Demonstrate strong written and verbal communication skills.</li><li>Take initiative in resolving procedural, functional, and interpersonal issues.</li><li>Support high-quality deliverables through thorough testing and analysis.</li><li>Contribute to the continuous improvement of the agile work environment.</li></ul><p>Major Challenges</p><ul><li>Collaborating across teams in a highly regulated, fast-paced, and technically evolving environment.</li><li>Managing multiple simultaneous solutions that deliver high-quality business value.</li></ul><p>Additional Information</p><ul><li>On-Call/After-Hours Support: Required</li></ul>
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Des Moines, Iowa. This role offers the opportunity to collaborate within an agile environment, driving impactful projects while providing strategic guidance to business stakeholders. The position is ideal for someone who thrives in a dynamic setting and is eager to contribute to meaningful solutions within the government sector.<br><br>Responsibilities:<br>• Conduct research and surveys to gather data, analyze challenges, and recommend solutions based on specialized knowledge and expertise.<br>• Provide strategic advice to clients or department heads, offering alternative solutions or recommending specific approaches to address business needs.<br>• Collaborate within an agile framework to ensure value delivery and adapt swiftly to achieve optimal outcomes.<br>• Develop and execute comprehensive test cases, including functional, non-functional, and regression testing, while facilitating User Acceptance Testing with end users.<br>• Foster close collaboration with IT teams to ensure smooth project execution and successful completion.<br>• Coordinate all IT-related activities to ensure seamless end-to-end delivery and alignment with organizational goals.
<p>We are looking for a detail-oriented Entry-Level Business Systems Analyst to join our team on a contract to hire basis 100% remote. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring that business needs are clearly understood and articulated. This role requires a strong understanding of software development methodologies, including Agile and Waterfall, as well as excellent communication and analytical skills.</p><p><br></p><p>Responsibilities:</p><p>• Build collaborative relationships with business and IT teams to align technology solutions with business strategies.</p><p>• Facilitate the requirements discovery process and document business needs concisely for diverse audiences.</p><p>• Develop and maintain artifacts such as user stories, workflows, acceptance criteria, and traceability matrices.</p><p>• Collaborate with project teams to validate requirements through reviews and walkthroughs.</p><p>• Ensure the timely delivery of business requirements and artifacts throughout the software development lifecycle.</p><p>• Assist in creating and executing User Acceptance Testing plans to confirm solutions meet business needs.</p><p>• Identify opportunities for process improvement and create future-state process models using standard tools.</p><p>• Maintain open communication with stakeholders to assess customer satisfaction and clarify project requirements.</p><p>• Utilize techniques like process flow modeling and data mapping to support design, development, and QA processes.</p><p>• Provide leadership and expertise to ensure the successful implementation of solutions aligned with business expectations.</p>
