225 Results for Cyber Security Analyst Jobs

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Data Analyst

Cincinnati, OH
remote
Temporary / Contract
75 - 85 USD / Hourly
Robert Half is seeking an IFS Enterprise Asset Management (EAM) Solution Architect to support a strategic asset management transformation initiative for a large asset-intensive client. This consultant will serve as a trusted advisor responsible for evaluating the client's current-state IFS EAM environment and designing a scalable future-state framework that improves asset reliability, maintenance effectiveness, governance, reporting, and operational decision-making. Apply today! Duration: 3 months contract with potential to extend, depending on performance Location: 100% Remote, occasional travel to SeattleSchedule: Open to candidates who’d be interested in Part Time or Full Time work Key Responsibilities<ul><li>Assess current-state IFS EAM configuration, business processes, data structures, and governance practices.</li><li>Lead discovery sessions and workshops with maintenance, operations, supply chain, engineering, IT, and business stakeholders.</li><li>Design scalable asset hierarchy models, equipment structures, and master data governance frameworks.</li><li>Evaluate and optimize maintenance planning, preventive maintenance, work order management, scheduling, and execution processes.</li><li>Develop recommendations for warehouse operations, spare parts management, BOM governance, and inventory controls.</li><li>Establish reliability and performance measurement frameworks, including KPIs, reporting models, and asset lifecycle metrics.</li><li>Identify opportunities to leverage standard IFS capabilities while reducing reliance on custom processes and workarounds.</li><li>Create future-state operating models, implementation roadmaps, and prioritized improvement initiatives.</li><li>Support organizational readiness, training, knowledge transfer, and adoption activities.</li><li>Provide strategic guidance throughout assessment, design, and optimization phases of the engagement.</li></ul>
2026-11-02T00:00:00Z

Data Analyst

New York, NY
onsite
Temporary / Contract
33 - 37 USD / Hourly
We are looking for a Data Analyst to join a FinTech organization on a long-term contract assignment. This role focuses on transforming commercial and sales data into meaningful analysis that supports pricing decisions, revenue planning, and opportunity evaluation. The successful candidate will work closely with cross-functional partners to develop clear reporting, validate critical business data, and deliver insights that strengthen decision-making across the business. Responsibilities: • Create analytical models and decision-support templates to assess new business and converted opportunities. • Evaluate deal economics by examining margins, pricing structures, and overall commercial viability. • Develop effective presentation materials that summarize commercial proposals and support stakeholder discussions. • Prepare internal review decks that clearly communicate deal performance, assumptions, and recommendation points. • Audit and maintain Salesforce data to improve accuracy, consistency, and reporting reliability. • Keep weekly tracking reports current by monitoring key metrics, updating performance data, and highlighting notable changes. • Analyze sales and pricing information to uncover trends, identify opportunities, and support more competitive market decisions.
2026-10-28T00:00:00Z

Data Analyst

Nashville, TN
remote
Permanent / Full Time
100000 - 120000 USD / Yearly
We are looking for a Data Analyst to support reliable data operations and help maintain the flow, quality, and usability of critical information across the organization. This role is based in Nashville, Tennessee, and is well suited for someone who combines strong Python and SQL skills with a methodical approach to troubleshooting data issues. The person in this position will work closely with technical teams and business partners to identify problems, improve pipeline performance, and keep stakeholders informed in a fast-paced environment. Responsibilities: • Oversee daily data processing activities to identify failed loads, broken workflows, or feed issues and take prompt action to restore normal operations. • Investigate delays in incoming data, determine underlying causes, and implement corrective steps to improve consistency and timeliness. • Collaborate with internal technology teams, delivery partners, and external vendors to communicate status updates, risks, and progress on data-related work. • Troubleshoot coding and data quality problems, fulfill support requests, and develop practical measures that reduce repeat incidents. • Evaluate competing issues independently, set priorities based on business impact, and recommend improvements to inefficient code or operational processes. • Maintain clear documentation and provide regular communication so stakeholders understand incidents, resolutions, and next steps. • Participate in an on-call support rotation to respond to pipeline or data availability incidents when needed. • Contribute to additional operational and analytical initiatives that strengthen data reliability and support organizational goals.
2026-10-01T00:00:00Z

Data Analyst

Buffalo, NY
onsite
Temporary to Hire
19 - 24 USD / Hourly
We are looking for a detail-oriented Data Analyst to join a financial services organization in Tonawanda, New York. This contract opportunity with permanent potential is ideal for someone who enjoys turning operational data into meaningful insights, improving day-to-day processes, and supporting business decisions with clear reporting. The role will partner closely with leadership and internal teams to enhance efficiency, strengthen visibility into performance, and contribute to ongoing technology and workflow improvements. Responsibilities: • Create and refine reports, dashboards, and performance measurements that help leaders monitor operational results and make informed decisions. • Use Excel, VBA, Power Query, Microsoft 365 applications, and related tools to streamline reporting activities and improve access to business data. • Examine existing workflows to uncover inefficiencies, recommend practical enhancements, and support automation efforts where appropriate. • Gather, organize, and present key operating metrics for management reviews, planning discussions, and business performance analysis. • Support the development of process documentation, workflow diagrams, and other materials that clarify procedures and identify improvement opportunities. • Collaborate with leadership and cross-functional partners on initiatives tied to both immediate priorities and longer-term operational goals. • Contribute to continuous improvement sessions and team-based projects focused on increasing productivity and strengthening user experience. • Maintain organized records such as project updates, tracking logs, reporting files, and operational documentation to ensure accuracy and consistency. • Apply AI-enabled productivity tools, including Microsoft Copilot, to improve reporting quality and increase process efficiency. • Provide basic user support by assisting with troubleshooting, account-related questions, and general systems issues as needed.
2026-11-02T00:00:00Z

Help Desk/Desktop Support Analyst

York, PA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records. Responsibilities: • Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site. • Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards. • Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes. • Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices. • Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices. • Guide users on effective use of workstations, software applications, and the local network environment through informal training and support. • Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed. • Support additional business applications and software platforms as operational needs evolve. • Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
2026-10-15T00:00:00Z

Help Desk/Desktop Support Analyst

Somerset, NJ
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in Somerset, New Jersey within the health pharm/biotech industry. This Long-term Contract position is ideal for someone who enjoys resolving technical issues, delivering dependable customer support, and working across desktop, mobile, and software environments. The role focuses on maintaining day-to-day IT operations, assisting users with hardware and application needs, and ensuring a smooth support experience through clear communication and timely follow-up. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and peripheral issues, resolving incidents efficiently while maintaining a high level of customer care. • Troubleshoot operating system, software, and basic hardware problems across Microsoft Windows environments to restore user productivity as quickly as possible. • Support installation, setup, removal, and configuration of computer equipment and business applications in accordance with company standards. • Assist users with service desk requests by documenting issues accurately, updating ticket status, and ensuring proper resolution or escalation. • Offer guidance for mobile device connectivity and Bluetooth-related issues, including support for Android and iOS platforms when needed. • Perform account-related support activities in environments that use Active Directory, including basic access and user assistance tasks. • Apply foundational networking knowledge to identify connectivity issues and coordinate with other IT teams when broader support is required. • Manage multiple support priorities in a fast-moving setting while communicating clearly with users and stakeholders throughout the resolution process.
2026-10-29T00:00:00Z

Help Desk/Desktop Support Analyst

Oklahoma City, OK
onsite
Temporary to Hire
15.0385 - 17.413 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users through hands-on technical assistance and responsive service. This contract position has the potential to become permanent and is ideal for someone who enjoys resolving desktop and system issues, guiding users through technical challenges, and maintaining a reliable computing environment. The role focuses on day-to-day support across Microsoft Windows platforms while ensuring service requests are handled accurately and efficiently. Responsibilities: • Provide front-line technical support for desktop, laptop, and workstation issues affecting end users across the organization. • Diagnose and resolve hardware, software, and operating system problems in Microsoft Windows environments with a strong emphasis on timely service. • Manage incoming service desk requests, document issue details clearly, and follow tickets through to resolution. • Support user account administration tasks within Active Directory, including access updates, password assistance, and account maintenance. • Install, configure, and troubleshoot Windows 10 systems and related peripherals to keep employees productive. • Escalate more complex technical problems when needed while maintaining clear communication with users and internal support teams. • Track recurring incidents, identify common support trends, and contribute to practical solutions that improve day-to-day IT operations.
2026-10-19T00:00:00Z

Help Desk/Desktop Support Analyst

Minneapolis, MN
onsite
Temporary / Contract
25.65 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users. This position focuses on resolving day-to-day hardware, software, and access issues while delivering a detail-oriented support experience. The ideal candidate will be comfortable working with Microsoft Windows environments, handling service desk requests, and troubleshooting desktop-related problems efficiently. Responsibilities:• Respond to incoming support requests and manage service desk tickets through resolution in a timely manner.• Diagnose and resolve desktop, laptop, and peripheral issues affecting end-user productivity.• Provide hands-on support for Microsoft Windows and Windows 10 systems, including routine issue resolution and user assistance.• Support account access tasks within Active Directory, such as password resets, account updates, and basic user administration.• Troubleshoot common software, hardware, and connectivity problems using a structured support approach.• Document incidents, solutions, and recurring issues clearly to improve service desk knowledge and support consistency.
2026-10-28T00:00:00Z

Help Desk/Desktop Support Analyst

Woodside, CA
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Woodside, California. This is a Contract position focused on resolving desktop and system issues, supporting Microsoft Windows environments, and delivering responsive service through ticket-based support. The ideal candidate is comfortable troubleshooting day-to-day technical problems, maintaining user access, and ensuring a smooth support experience across hardware and software needs. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and Windows-related issues reported by end users. • Diagnose and resolve common hardware, software, and operating system problems in a timely and detail-oriented manner. • Manage user account support tasks within Active Directory, including access updates and basic administrative changes. • Monitor, prioritize, and complete service desk tickets while keeping users informed on progress and resolution. • Set up, configure, and support Windows 10 workstations and related peripheral devices. • Escalate more complex incidents when needed and document troubleshooting steps for accurate issue tracking. • Support day-to-day system access and endpoint functionality to help maintain uninterrupted business operations.
2026-10-30T00:00:00Z

Help Desk/Desktop Support Analyst

Santa Clara, CA
onsite
Temporary / Contract
35 - 37 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Santa Clara, California. This Long-term Contract position is ideal for someone who enjoys resolving desktop and system issues, delivering excellent customer service, and keeping day-to-day IT operations running smoothly. The role focuses on hands-on troubleshooting, user support, and timely ticket resolution across Windows-based environments. Responsibilities: • Provide front-line technical assistance for hardware, software, and desktop-related issues affecting end users. • Diagnose and resolve problems within Microsoft Windows environments, including Windows 10 systems and common workstation applications. • Manage service desk requests from intake through closure, ensuring updates are documented clearly and handled within expected timeframes. • Support user account administration activities in Active Directory, including access changes, password assistance, and basic account maintenance. • Troubleshoot system, peripheral, and connectivity issues to minimize disruption and restore user productivity quickly. • Install, configure, and maintain desktop equipment, operating systems, and standard business applications as needed. • Escalate more complex incidents appropriately while providing accurate notes and relevant troubleshooting details to support resolution.
2026-10-13T00:00:00Z

Help Desk/Desktop Support Analyst

Monrovia, CA
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in California. This Long-term Contract position supports a high-tech organization in the pharm/biotech sector, with a focus on delivering responsive desktop support, account administration, and device readiness in a Windows-based environment. The role is ideal for someone who combines strong troubleshooting ability with effective communication and a customer-first approach. Responsibilities: • Deliver first- and second-level support for desktop, laptop, and workplace technology issues, resolving user requests efficiently and professionally. • Administer Microsoft 365 services and user accounts, assisting with access, configuration, and day-to-day platform support. • Manage Active Directory tasks such as account updates, permissions coordination, and basic identity-related troubleshooting. • Prepare, configure, and deploy laptops and other end-user devices to support new hires, replacements, and refresh activities. • Support onboarding and offboarding activities by setting up or removing accounts, devices, and access in alignment with internal procedures. • Troubleshoot hardware and software problems across Windows 10 environments, documenting work performed through service desk ticketing tools. • Provide support for identity and access management processes, escalating more complex issues to specialized IT teams when needed. • Partner with infrastructure and application teams to route unresolved incidents appropriately and maintain a high standard of white-glove end-user service.
2026-11-02T00:00:00Z

Help Desk/Desktop Support Analyst

White Plains, NY
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in White Plains, New York. This role focuses on resolving day-to-day hardware, software, connectivity, and communication issues while helping employees stay productive across office locations. The ideal candidate brings strong desktop support experience, a practical understanding of Microsoft technologies, and the flexibility to travel as needed to support nearby sites. Responsibilities: • Deliver hands-on support for desktop, laptop, mobile device, and peripheral issues in an office environment. • Diagnose and resolve problems related to Microsoft Windows, Office 365 applications, and basic user account access. • Provide first-line troubleshooting for network connectivity concerns and escalate more complex infrastructure issues when appropriate. • Support VoIP phone systems by identifying service interruptions, device issues, and user-level configuration problems. • Assist with Active Directory tasks such as password resets, account support, and basic access-related troubleshooting. • Respond to service requests in a timely manner and communicate clearly with users throughout the support process. • Travel periodically to other company locations to provide onsite technical assistance and maintain consistent end-user support. • Document incidents, resolutions, and recurring technical issues to support service quality and knowledge sharing.
2026-10-09T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
remote
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a REMOTE NIGHT SHIFT opportunity - must be available to work THURSDAY THROUGH MONDAY, 4PM EST TO 1 AM EST (able to live in any time zone). Responsibilities:• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.• Support user account access and directory-related tasks, including routine administration within Active Directory.• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.
2026-10-26T00:00:00Z

Help Desk/Desktop Support Analyst

Bridgewater, NJ
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Executive Support Analyst to provide hands-on technical support for end users (VIP, C-Suite, Executives) in Bridgewater, New Jersey. This Contract position is ideal for someone who can resolve day-to-day desktop and system issues efficiently while delivering dependable service in a healthcare-related environment. The role focuses on troubleshooting Microsoft Windows platforms, supporting user access, and managing incoming service requests with professionalism and urgency. Responsibilities:• White-Glove, VIP , Executive Support is a must. It must be your dedicated job, not something done from time to time.• Diagnose and resolve problems involving Microsoft Windows and Windows 10 systems in a timely manner.• Manage service desk ticket queues, document issue details, and track requests through completion.• Support user account access and permissions by performing routine Active Directory tasks.Experience with Intune MDM is essential• Troubleshoot common technical incidents, identify root causes, and escalate more complex issues when needed.• Install, configure, and maintain desktop devices and related software to ensure reliable performance.• Communicate clearly with employees regarding issue status, next steps, and expected resolution timelines.
2026-10-29T00:00:00Z

Help Desk/Desktop Support Analyst

Mclean, VA
remote
Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users. This Contract to permanent opportunity is well suited to someone who enjoys resolving hardware, software, and access-related issues while delivering detail-oriented customer service. The ideal candidate brings strong desktop support experience, works effectively in a structured environment, and is prepared to meet eligibility requirements associated with supporting federally aligned work. Responsibilities:• Provide day-to-day assistance to users by diagnosing and resolving desktop, laptop, operating system, and common application issues.• Manage incoming service requests through the ticketing system, prioritize tasks appropriately, and maintain accurate case updates through resolution.• Support Windows-based environments by troubleshooting performance problems, login issues, and general workstation functionality.• Assist with account access and directory-related tasks, including user support connected to Active Directory environments.• Deliver technical guidance on Microsoft Office applications, including routine support for Excel and other core productivity tools.• Escalate complex incidents when needed and work with internal teams to ensure timely restoration of service.• Document troubleshooting steps, solutions, and recurring issues to improve service consistency and knowledge sharing.• Contribute to a reliable end-user support experience by communicating clearly, setting expectations, and following established service procedures.
2026-10-26T00:00:00Z

Help Desk/Desktop Support Analyst

Malvern, PA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical assistance for faculty, staff, and students in Malvern, Pennsylvania. This Long-term Contract position focuses on maintaining a reliable end-user computing environment across classrooms, offices, and shared spaces while providing responsive support for day-to-day technology issues. The ideal candidate brings strong customer service skills, broad desktop support experience, and the ability to work effectively with both onsite personnel and remote IT leadership. Responsibilities: • Provide in-person technical support for end users, addressing desktop, laptop, and device-related issues in a timely and detail-oriented manner. • Manage incoming service requests, diagnose problems, and complete ticket resolution with clear communication and consistent follow-through. • Support a diverse device environment that includes macOS, Windows, and Chromebook systems, ensuring users can work effectively across platforms. • Assist with administration and day-to-day support of Google Workspace tools, Google Admin Console functions, and Chromebook deployments. • Troubleshoot common connectivity and hardware problems involving wireless access, printers, peripherals, and basic network-related issues. • Deliver audio/visual assistance for instructional and event spaces, including projector setup, sound system support, and issue resolution during use. • Work closely with local technical colleagues to coordinate support activities and maintain smooth technology operations across the site. • Follow established direction from remote technology leadership while aligning onsite support activities with broader IT standards and priorities. • Record incidents, solutions, and support procedures accurately to improve knowledge sharing and service continuity.
2026-10-20T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
remote
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a REMOTE help desk opportunity - Saturday and Sunday 7am EST to 4pm EST, Monday through Wednesday 4pm EST to 1 am EST) Responsibilities:• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.• Support user account access and directory-related tasks, including routine administration within Active Directory.• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.
2026-10-26T00:00:00Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
Emphasis is more on communication and soft skills experience Associate degree in Information Technology or a related field preferred, or equivalent combination of technical training and hands-on support experience.2+ years of experience providing Tier 1 deskside, help desk, or service desk support in a corporate environment.Strong customer service mindset with the ability to communicate clearly, remain calm under pressure, and provide professional in-person support.Working knowledge of Windows 10/11, Microsoft 365, Microsoft Teams, Outlook, mobile devices, printers, docking stations, peripherals, and basic networking concepts.Experience troubleshooting conference room or audiovisual technology such as Teams Rooms, displays, cameras, microphones, speakers, cabling, and room control equipment.Experience supporting executives, leadership teams, visitors, or high-touch end-user environments preferred.Ability to document incidents, service requests, troubleshooting steps, and asset updates accurately in a ticketing or IT Service Management system.Ability to prioritize multiple requests, follow established processes, escalate appropriately, and maintain ownership through resolution.Basic understanding of account access, MFA, password resets, endpoint setup, and standard IT security practices.IT certifications such as CompTIA A+, Network+, Microsoft fundamentals, or ITIL Foundation preferred.Ability to work independently and collaboratively with IT, facilities, vendors, and business partners.Ability to stand or walk for extended periods, move between office areas frequently, and lift up to 50 pounds when handling IT equipment.
2026-10-28T00:00:00Z

Help Desk/Desktop Support Analyst

Brooklyn, NY
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations for end users in Brooklyn, New York. This Long-term Contract position is ideal for someone who enjoys solving hardware and software issues, preparing equipment for new users, and delivering responsive desktop support in a fast-paced telecom services environment. The person in this role will handle a wide range of technical requests, maintain reliable workstation performance, and help ensure employees have the tools they need to work effectively. Responsibilities: • Prepare, image, and set up laptops for deployment, ensuring each device is properly configured for user needs. • Provide day-to-day help desk assistance by responding to technical issues and supporting employees with hardware and software concerns. • Diagnose and resolve problems affecting desktop and laptop computers to restore functionality with minimal disruption. • Support printers, monitors, docking stations, and other peripheral devices by identifying issues and applying practical fixes. • Investigate basic network and connectivity problems, including access and performance issues, and escalate when necessary. • Manage and update service desk tickets to document requests, track progress, and maintain clear communication with users. • Assist with user account support and access-related tasks within Active Directory and Windows-based environments. • Perform routine troubleshooting across Microsoft Windows systems to maintain stable and efficient end-user computing experience.
2026-10-20T00:00:00Z

Help Desk/Desktop Support Analyst

Memphis, TN
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for end users in Memphis, Tennessee. This Long-term Contract position focuses on resolving desktop and system-related issues, supporting Windows-based environments, and ensuring timely response to service requests. The ideal candidate is comfortable troubleshooting common hardware and software problems, managing user access, and delivering reliable support with a strong customer service mindset. Responsibilities: • Provide frontline technical support for employees by diagnosing and resolving desktop, software, and access-related issues. • Manage and update user accounts, permissions, and group access within Active Directory to support daily operations. • Respond to and track incoming service desk requests, ensuring issues are documented accurately and addressed within expected timelines. • Support Windows 10 and other Microsoft Windows environments by identifying root causes and applying practical solutions. • Install, configure, and maintain desktop systems, peripherals, and standard business applications for end users. • Escalate complex technical problems when needed and collaborate with other IT team members to drive issue resolution. • Deliver clear communication to users throughout the support process and provide guidance on basic system use and troubleshooting steps.
2026-10-12T00:00:00Z

Help Desk/Desktop Support Analyst

Gilbert, AZ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Gilbert, Arizona. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access issues while delivering responsive customer service in a detail-oriented services environment. The role focuses on supporting Microsoft Windows systems, handling service desk requests, and maintaining a smooth desktop experience across the organization. Responsibilities: • Provide frontline technical assistance for desktop, laptop, and workstation issues, ensuring users receive timely and effective support. • Diagnose and resolve common Microsoft Windows 10 and related system problems through hands-on troubleshooting and remote support. • Manage incoming service desk tickets, document resolutions clearly, and follow through to closure within expected response times. • Support user account administration tasks in Active Directory, including access updates, password assistance, and basic account maintenance. • Install, configure, and maintain desktop software and standard business applications used by employees. • Escalate more complex technical problems when needed while keeping users informed of progress and next steps. • Perform routine system checks and assist with workstation setup, replacement, and general endpoint support activities.
2026-10-30T00:00:00Z

Help Desk/Desktop Support Analyst

Scottsdale, AZ
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for end users in Scottsdale, Arizona. This Long-term Contract position focuses on resolving desktop and system issues, maintaining reliable Windows-based environments, and delivering responsive assistance through service desk operations. The ideal candidate brings strong troubleshooting ability, practical experience with Active Directory, and a customer-focused approach to technical support. Responsibilities: • Deliver front-line technical assistance for hardware, software, and operating system issues affecting end users. • Investigate and resolve incidents related to Microsoft Windows environments, including Windows 10 workstations. • Manage user account support tasks such as access updates, password resets, and directory-related requests within Active Directory. • Track, prioritize, and close support requests through the service desk ticketing process while maintaining accurate documentation. • Diagnose common desktop, peripheral, and connectivity problems and escalate more complex issues when needed. • Install, configure, and support desktop software and standard workplace technology to ensure smooth day-to-day operations.
2026-10-30T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000 - 75000 USD / Yearly
Help Desk Support Analyst Role Summary We are seeking a Help Desk Support Analyst to provide day-to-day technical support in a professional environment. This Los Angeles, California-based role will troubleshoot user issues, manage support requests, and help ensure employees have reliable access to the technology they need. Key Responsibilities<ul><li>Respond to and resolve end-user hardware, software, and access issues.</li><li>Manage support requests through an established ticketing system.</li><li>Troubleshoot desktop applications, operating systems, connectivity, and peripheral issues.</li><li>Escalate complex issues to appropriate technical teams when needed.</li><li>Maintain clear documentation of issues, resolutions, and support procedures.</li><li>Assist with software testing, workstation support, and general IT projects.</li><li>Provide professional and responsive customer service to users across the organization.</li></ul>
2026-10-07T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Los Angeles, California. This is a Contract position focused on resolving day-to-day hardware, software, and access-related issues across Microsoft Windows environments. The ideal candidate brings a practical support mindset, communicates clearly with users, and can manage service requests efficiently while maintaining a high level of customer service. Responsibilities: • Deliver front-line desktop and help desk support by diagnosing and resolving technical issues for employees in a timely manner. • Respond to and track service desk tickets, ensuring requests are documented accurately and addressed according to priority. • Support Microsoft Windows 10 systems, including user setup, configuration, troubleshooting, and general maintenance. • Administer routine Active Directory tasks such as account provisioning, password resets, permission updates, and user access support. • Investigate common hardware, software, and connectivity problems and escalate more complex incidents when needed. • Assist with workstation deployments, device replacements, and basic system updates to keep user equipment operational. • Provide clear guidance to end users on technical issues, recommended solutions, and best practices for everyday system use.
2026-10-29T00:00:00Z

Help Desk/Desktop Support Analyst

Jacksonville, FL
onsite
Permanent / Full Time
45000 - 50000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive front-line technical assistance for users in Jacksonville, Florida. In this role, you will address everyday technology issues, support account access needs, and ensure incidents are accurately tracked through resolution. This position is ideal for someone who combines practical troubleshooting ability with strong communication and a service-focused approach. Responsibilities: • Deliver first-contact support for workstations, laptops, mobile devices, printers, and commonly used business applications. • Investigate and resolve routine technical issues such as password changes, sign-in failures, software setup requests, and basic network connectivity problems. • Record incident details, troubleshooting steps, and final outcomes clearly within the service management platform. • Route complex or unresolved problems to advanced support teams while providing complete documentation for efficient follow-up. • Support new user setup activities, including account provisioning and access-related requests. • Provide detail-oriented, courteous assistance that promotes a positive support experience for internal or external users. • Adhere to established IT operating procedures, service expectations, and information security guidelines.
2026-11-03T00:00:00Z

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225 results for Cyber Security Analyst jobs