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336 results for Customer Support Specialist jobs
- Baltimore, MD
- onsite
- Temporary / Contract
- 17 - 22 USD / Hourly
- <p>A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage high volumes of inbound calls from the public, providing accurate information and support.</li><li>Follow established scripts and protocols to ensure consistent communication.</li><li>Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.</li><li>Ask clarifying questions to understand caller needs and minimize errors.</li><li>Direct callers to the appropriate departments or resources based on their concerns.</li><li>Accurately document call details and interactions in the system.</li><li>Protect caller confidentiality and adhere to organizational policies.</li><li>Escalate complex or urgent issues in accordance with provided guidelines.</li><li>Work collaboratively with team members to ensure smooth operations.</li></ul>
- 2026-11-06T00:00:00Z
- Roanoke, VA
- onsite
- Temporary / Contract
- 17 - 18 USD / Hourly
- <p>We are looking for a Long-term Health Customer Service Associate to support patient registration and front-line service activities for a healthcare team in Roanoke, Virginia. This Long-term Health Customer Service Associate position is well suited for someone who enjoys helping patients, managing high-volume interactions, and providing accurate information in a fast-paced medical environment. The Long-term Health Customer Service Associate role includes <strong><u>rotating weekend</u></strong> coverage and offers shift differential pay, making it a strong opportunity for candidates with customer-facing or patient support experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
- 2026-10-29T00:00:00Z
- Irving, TX
- onsite
- Temporary / Contract
- 20 - 23 USD / Hourly
- We are looking for a Senior Client Services Specialist to join our team in a Contract role. This 12-week opportunity is ideal for a client-focused specialist who can manage commercial portfolio support, strengthen exhibitor and stakeholder relationships, and help deliver high-quality event experiences. The position combines day-to-day service coordination with process improvement, cross-functional collaboration, and occasional travel to support on-site event operations.<br><br>Responsibilities:<br>• Act as the main point of contact for assigned commercial accounts, delivering responsive support and building strong client relationships throughout the event lifecycle.<br>• Create and carry out outreach efforts that keep clients informed, address questions early, and encourage greater participation and satisfaction.<br>• Gather input from exhibitors and internal partners, review service workflows, and recommend practical changes that improve the overall customer experience.<br>• Work closely with cross-functional teams to coordinate service delivery, resolve issues efficiently, and maintain smooth operational execution.<br>• Travel to event sites as needed to oversee service areas, support floor operations, and help ensure a well-organized experience for clients and attendees.<br>• Partner with contractors and external vendors to align service expectations, support event execution, and maintain productive working relationships.<br>• Contribute to the preparation and review of exhibitor service materials, ensuring information is clear, accurate, and aligned with event policies and safety requirements.<br>• Assist with financial and account-related activities such as billing coordination, reconciliations, and other support tied to client service operations when needed.
- 2026-11-11T00:00:00Z
- Dallas, TX
- onsite
- Permanent / Full Time
- 100000 - 110000 USD / Yearly
- <p>We are looking for an Application Support Engineer for a local client here in Dallas, Texas and help strengthen the performance, stability, and usability of critical business applications. This role partners with business professionals, IT teams, and external vendors to deliver well-designed technical solutions that support daily operations and long-term improvement. The ideal candidate brings strong troubleshooting ability, sound technical judgment, and experience supporting integrated application environments.</p><p><br></p><p>Responsibilities:</p><p>• Translate operational, technical, and user needs into practical application designs, configuration updates, and workflow improvements.</p><p>• Manage the setup, validation, rollout, and ongoing enhancement of enterprise and legal technology platforms used across the organization.</p><p>• Provide technical support for core tools such as document management systems, Microsoft 365, Adobe Acrobat, timekeeping, expense, and other legal software solutions.</p><p>• Investigate complex application and integration problems, identify root causes, and implement durable resolutions that reduce recurring issues.</p><p>• Build and maintain system workflows, templates, security settings, data connections, and other functional components that improve usability and control.</p><p>• Create and execute test plans for upgrades, patches, new features, integrations, and configuration changes before production release.</p><p>• Work closely with vendors and internal technology teams to assess solution options, resolve technical challenges, and deliver application enhancements.</p><p>• Monitor application health, reliability, and access controls, recommending improvements that strengthen performance, security, and user experience.</p><p>• Produce clear technical documentation covering configurations, dependencies, testing activities, and troubleshooting procedures.</p><p>• Contribute to application upgrades, migrations, and new deployments, including support for automation, scripts, queries, and system integrations where needed.</p>
- 2026-11-10T00:00:00Z
- Woodbridge, NJ
- onsite
- Temporary / Contract
- 42.75 - 49.5 USD / Hourly
- We are looking for an Application Support Engineer to join a financial services organization in Woodbridge, New Jersey on a Long-term Contract basis. This position is ideal for a hands-on technical specialist who enjoys solving user issues, supporting endpoint environments, and improving day-to-day IT operations. The role combines second-level support responsibilities with device management, scripting, and collaboration across core infrastructure technologies.<br><br>Responsibilities:<br>• Deliver second-line technical support for end-user hardware, software, and application issues across the business<br>• Investigate and resolve escalated incidents, ensuring timely diagnosis and clear communication with users and internal teams<br>• Manage Microsoft Intune activities such as device configuration, policy administration, and application deployment<br>• Create and update PowerShell scripts to streamline repetitive support tasks and improve operational efficiency<br>• Support Windows desktop environments, including laptop setup, imaging, deployment, maintenance, and patching<br>• Assist with account, access, and device administration in Active Directory and Azure AD environments<br>• Perform foundational network troubleshooting to identify connectivity issues and support issue resolution<br>• Contribute to hands-on support work when needed, including Level 1 assistance and laptop build preparation<br>• Maintain accurate technical documentation, support procedures, and knowledge resources for recurring issues
- 2026-11-10T00:00:00Z
- the Woodlands, TX
- onsite
- Permanent / Full Time
- 115000 - 121000 USD / Yearly
- We are looking for an Application Support Engineer to provide dependable technical support for business-critical systems in The Woodlands, Texas. This role is ideal for someone who can troubleshoot issues efficiently, maintain stable application performance, and work across hardware, network, and user support needs. The successful candidate will bring a hands-on approach to problem solving and help ensure technology services remain reliable in a fast-paced energy and natural resources environment.<br><br>Responsibilities:<br>• Diagnose and resolve application incidents to minimize downtime and restore normal service as quickly as possible.<br>• Support user access, authentication, and account-related requests within Active Directory environments.<br>• Perform hands-on troubleshooting for desktops, laptops, and other computer hardware used in daily operations.<br>• Collaborate with teams supporting Cisco technologies to identify connectivity issues that affect application availability.<br>• Monitor recurring support trends, document findings, and recommend practical improvements to system stability.<br>• Assist with software deployment, configuration updates, and maintenance activities for supported business applications.<br>• Maintain clear service records, technical notes, and resolution details to improve future support response.<br>• Work closely with end users and internal technical teams to deliver timely communication and effective issue resolution.
- 2026-11-09T00:00:00Z
- Hillside, IL
- onsite
- Permanent / Full Time
- 80000 - 100000 USD / Yearly
- <p>Our client is looking for an experienced Senior Customer Service Representative to support complex print and marketing projects for customers in Illinois. This role serves as a central point of coordination from project intake through final billing, helping ensure specifications are accurate, timelines stay on track, and clients receive responsive service throughout the process. The ideal candidate brings strong communication skills, attention to detail, and the ability to work across multiple departments to deliver high-quality results and resolve issues effectively.</p><p><br></p><p><strong>Salary: $80,000-$100,000 </strong></p><p><strong>Benefits: Health, vision, dental, 401K, STD/LTD, Life Insurance, PTO</strong></p><p><strong>Schedule: 100% on-site, 7:00 AM–4:00 PM OR 8:00 AM–5:00 PM</strong></p><p> <strong>***PRINT INDUSTRY EXPERIENCE REQUIRED***</strong></p><p> </p><p><br></p><p>Responsibilities:</p><p>• Oversee assigned customer accounts and job requests from initial intake through estimating, order setup, production coordination, delivery, invoicing, and post-completion follow-up.</p><p>• Evaluate purchase orders, artwork files, mailing details, samples, schedules, inventory needs, and shipping instructions to confirm all project information is complete and accurate before release.</p><p>• Prepare and maintain job documentation, production directions, project timelines, estimate records, change logs, and account-specific instructions to clearly communicate client expectations.</p><p>• Collaborate with Sales and Estimating teams to validate scope, quantities, materials, production approach, pricing assumptions, and external service needs before work begins.</p><p>• Work closely with planning, scheduling, production, purchasing, quality, mailing, fulfillment, and shipping teams to build realistic schedules and meet customer commitments.</p><p>• Track live projects, anticipate delays or specification issues, communicate updates quickly, and drive problem resolution to minimize impact on delivery expectations.</p><p>• Document and manage revisions involving scope, specifications, quantities, timing, materials, or freight requirements while ensuring pricing and production details remain accurate.</p><p>• Review completed jobs for production outcomes, added charges, freight costs, third-party expenses, and billing details to support accurate closeout and invoicing.</p><p>• Address customer concerns related to quality, shortages, damage, late shipments, or billing discrepancies by coordinating corrective actions and maintaining clear, attentive communication.</p><p>• Contribute to customer onboarding activities, site visits, meetings, press checks, sample requests, and process improvement efforts that strengthen service quality and operational efficiency.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
- 2026-10-27T00:00:00Z
- San Angelo, TX
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance for end users in San Angelo, Texas. This is a Contract-to-permanent position which is ideal for someone who enjoys resolving desktop and device issues, supporting daily IT operations, and delivering a strong customer experience. The role combines hands-on workstation support with incident resolution, system configuration, and continuous improvement of support processes. </p><p><br></p><p>Responsibilities: </p><p>• Deliver desktop and help desk support by diagnosing technical issues, fulfilling service requests, and restoring user productivity in a timely manner. </p><p>• Install, configure, and update software, hardware, and peripheral devices while ensuring systems are set up to meet user and business needs. </p><p>• Troubleshoot escalated incidents in partnership with technical specialists and contribute to the resolution of complex or high-impact problems. </p><p>• Perform routine maintenance on workstations, printers, and related equipment to improve reliability and reduce recurring issues. </p><p>• Prepare, distribute, and personalize end-user devices and accessories, including verifying proper configuration before deployment. </p><p>• Use PowerShell to review, adjust, and create scripts that streamline repeatable IT support tasks and administrative processes. </p><p>• Maintain accurate service documentation, record troubleshooting steps, and contribute to knowledge-sharing efforts within the support team. </p><p>• Identify support activities that can be handled efficiently by the service desk and recommend practical improvements to operating procedures.</p>
- 2026-11-05T00:00:00Z
- Delray Beach, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are seeking a <strong>technical, hands-on Desktop Support Technician</strong> to support end-user computing in a Windows-based enterprise environment. This role will focus on <strong>Windows support, workstation imaging, hardware/software troubleshooting, and Microsoft 365 administration/support</strong>. The ideal candidate has strong experience with <strong>device deployment, OS configuration, account support, and incident resolution</strong> in a corporate setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1/Tier 2 desktop support for Windows desktops, laptops, docking stations, printers, and peripherals.</li><li>Troubleshoot and resolve issues related to Windows 10/11, system performance, application installs, drivers, VPN connectivity, and network access.</li><li>Build, image, configure, and deploy desktops and laptops using standard imaging and endpoint deployment tools.</li><li>Perform workstation provisioning, reimaging, refreshes, break/fix support, and decommissioning.</li><li>Support Microsoft 365 applications including Outlook, Teams, Word, Excel, OneDrive, and SharePoint.</li><li>Troubleshoot email client issues, mailbox access, Teams connectivity, and Office application performance problems.</li><li>Handle user account support including password resets, account unlocks, group membership, and basic Active Directory administration.</li><li>Install, configure, and support enterprise software, security tools, and endpoint agents.</li><li>Support patching, software updates, antivirus, and endpoint compliance activities.</li><li>Document technical issues, root cause, troubleshooting steps, and resolutions within the ticketing system.</li><li>Escalate complex issues to systems, network, or infrastructure teams as needed.</li><li>Assist with hardware inventory, asset management, lifecycle replacements, and IT onboarding/offboarding processes.</li></ul><p><br></p>
- 2026-11-04T00:00:00Z
- Tunkhannock, PA
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for an experienced Desktop Support Technician to join a short-term Contract assignment in Tunkhannock, Pennsylvania. This part-time opportunity supports on-site IT operations with a strong focus on maintaining Windows-based devices and ensuring systems remain secure and fully functional. The role is best suited for someone who is comfortable working hands-on with end-user hardware, patch management, and day-to-day technical issue resolution.<br><br>Responsibilities:<br>• Apply security patches and software updates to Windows desktops, laptops, docking stations, and selected servers in an on-site environment.<br>• Confirm that updated systems, peripherals, and connected equipment are operating correctly after maintenance is completed.<br>• Diagnose and resolve common workstation and server issues involving hardware, software, and overall system performance.<br>• Carry out technical work in alignment with established client procedures and documented patching standards.<br>• Record completed tasks, communicate unresolved items, and provide clear status updates on support activity.<br>• Support a workload centered primarily on patch deployment, while also addressing general repair and troubleshooting needs.<br>• Provide on-site technical assistance during scheduled weekday shifts, with no remote or weekend support involved.<br>• Step into an existing support need and help maintain continuity of service for the client environment during the assignment period.
- 2026-10-27T00:00:00Z
- Fort Lauderdale, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are seeking a <strong>Desktop Support Technician</strong> to provide hands-on technical support for end users in a fast-paced environment. This role is responsible for troubleshooting <strong>Windows systems</strong>, supporting <strong>Microsoft 365/Office 365</strong>, and performing <strong>desktop/laptop imaging and deployment</strong>.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide deskside and remote support for hardware, software, and peripheral issues.</li><li>Install, configure, image, and deploy Windows desktops and laptops.</li><li>Troubleshoot Windows 10/11 operating systems, user profiles, printers, and connectivity issues.</li><li>Support Microsoft 365/Office 365 applications including Outlook, Teams, Word, Excel, and SharePoint.</li><li>Perform device setup, upgrades, patching, and asset tracking.</li><li>Diagnose and resolve basic Active Directory, password reset, and account access issues.</li><li>Document incidents, resolutions, and support procedures in the ticketing system.</li><li>Escalate more complex technical issues when needed and assist with IT projects and office moves.</li></ul><p><br></p>
- 2026-11-04T00:00:00Z
- Matthews, NC
- onsite
- Temporary to Hire
- 20.5865 - 23.837 USD / Hourly
- We are looking for an Administrative & Tax Support Specialist to join a collaborative accounting office in North Carolina. This contract opportunity is ideal for someone who enjoys keeping operations organized, supporting client-facing processes, and contributing to a collaborative team environment. In this role, you will help coordinate tax-related documentation, maintain accurate records, and provide dependable administrative support that keeps daily workflows moving efficiently.<br><br>Responsibilities:<br>• Welcome visitors, answer incoming calls, and handle front-desk activities to support smooth day-to-day office operations.<br>• Communicate with clients to request needed tax forms, clarify document needs, and help keep filing timelines on track.<br>• Collect, sort, scan, and upload client records into the appropriate digital platforms with a high level of accuracy.<br>• Maintain organized electronic files and verify that documentation is properly labeled, stored, and easy to retrieve.<br>• Use tools such as Gather and SafeSend to assist with the collection and delivery of tax-related documents.<br>• Prepare and organize materials within CCH Axcess so tax files are complete and ready for the preparation process.<br>• Review supporting paperwork to confirm required information has been received and categorized correctly before processing.<br>• Assist with annual reporting tasks and provide administrative help for ongoing client service needs.<br>• Contribute to office efficiency by supporting process improvements and adapting to technology updates as needed.
- 2026-11-11T00:00:00Z
- Jacksonville, FL
- onsite
- Temporary / Contract
- 17.1 - 19.8 USD / Hourly
- <p>We are looking for a fully on-site, Member Services Representative to support members with day-to-day financial transactions and account-related service needs in our Jacksonville, Florida offices. This Long-term Contract position is ideal for someone who enjoys delivering attentive service, handling cash accurately, and helping members understand solutions that fit their financial goals. The person in this role will contribute to branch success by completing transactions efficiently, maintaining compliance standards, and building positive member relationships through every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Ability to work Monday through Friday fully on-site in our Jacksonville Florida based offices </p><p>• Engage members in meaningful conversations to understand their banking needs and provide appropriate service options.</p><p>• Handle routine financial transactions such as deposits, loan payments, transfers, withdrawals, and other teller activities with accuracy and efficiency.</p><p>• Open new accounts, update existing account details, and add services while following established policies and compliance requirements.</p><p>• Investigate member questions related to accounts, services, and transactions, and resolve issues in a timely and thorough manner.</p><p>• Recommend relevant products and refer lending opportunities by maintaining working knowledge of consumer and mortgage offerings.</p><p>• Balance an assigned cash drawer each day, maintain approved cash limits, and support deposit processing activities under dual-control procedures.</p><p>• Monitor transactions for unusual activity, follow internal security practices, and help safeguard the branch against fraud or forged documents.</p><p>• Support branch outreach, service initiatives, electronic member requests, and additional operational duties as needed, including backup coverage for team functions.</p><p>• Assist with regulatory and audit-related procedures, including adherence to Bank Secrecy Act and Anti-Money Laundering requirements.</p><p>• Travel to other branch locations when needed and provide language support or outbound member communication as assigned.</p>
- 2026-11-12T00:00:00Z
- Irvine, CA
- onsite
- Temporary / Contract
- 30 - 34 USD / Hourly
- We are looking for a proactive Client Service Coordinator to provide onsite support in Irvine, California for a busy brokerage team. This Long-term Contract position is ideal for someone who can stay organized, communicate confidently with clients and internal partners, and manage transaction-related work with limited supervision in a fast-moving environment. The role supports team members with different working styles, so success will require adaptability, sound judgment, and strong follow-through.<br><br>Responsibilities:<br>• Coordinate client and brokerage transactions from initiation through closeout, keeping activities on schedule and ensuring each stage is completed accurately.<br>• Draft, organize, and process contracts, forms, and supporting transaction records while maintaining complete and up-to-date documentation.<br>• Provide day-to-day administrative assistance to assigned brokers, anticipating needs and helping keep operational tasks on track.<br>• Review and submit vouchers, commissions, and related payment materials with careful attention to timing and accuracy.<br>• Monitor transaction status, maintain reporting details, and update records to support visibility into milestones and deliverables.<br>• Serve as a detail-focused point of contact for clients and stakeholders, sharing updates clearly and responding to inquiries in a timely manner.<br>• Manage multiple priorities independently in an onsite, fast-paced setting where team members may be traveling or working away from the office.<br>• Ensure files, correspondence, and transaction information are organized in a manner that supports compliance, accessibility, and efficient follow-up.
- 2026-11-12T00:00:00Z
- Getzville, NY
- onsite
- Permanent / Full Time
- 60000 - 70000 USD / Yearly
- <p>Jenny Bour with Robert Half looking for a <strong>Customer Service - Logistics Specialist</strong> to support commercial trading activity by coordinating order execution, shipment flow, and customer account needs from start to finish. This Customer Service - Logistics Specialist position works closely with internal trading partners as well as customers, suppliers, warehouses, and carriers to keep contracts moving accurately and on schedule. Based in Getzville, New York, the role calls for strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary contact for assigned customer accounts, ensuring contract activity is handled accurately and service issues are addressed promptly.</li><li>Prepare, review, and maintain shipping and transaction records such as invoices, bills of lading, warehouse paperwork, and other required logistics documentation.</li><li>Coordinate daily movement of goods with warehouses, producers, and trucking providers to confirm shipments align with customer specifications and delivery commitments.</li><li>Arrange product releases and delivery schedules in accordance with contract terms and operational timelines.</li><li>Evaluate freight options, negotiate transportation pricing, and authorize appropriate logistics expenses when needed.</li><li>Resolve transportation and fulfillment challenges by adjusting shipment plans, communicating updates, and minimizing delivery disruptions.</li><li>Track billing activity and outstanding receivables, partnering with customers and internal teams to help keep accounts current.</li><li>Manage packaging details and unit-of-measure conversions to support accurate inventory handling and successful order fulfillment.</li></ul>
- 2026-10-23T00:00:00Z
- Langhorne, PA
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>We are looking for a Patient Service Representative to support a busy healthcare team in Langhorne, PA. This is a Contract position focused on delivering a welcoming patient experience through appointment coordination, registration support, and responsive service over the phone and in person. The ideal candidate is organized, patient-focused, and comfortable managing a high volume of inquiries while maintaining accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointments, confirm scheduling details, and help maintain an efficient calendar for clinical services.</p><p>• Welcome patients and visitors, provide clear guidance, and address routine service questions with professionalism and empathy.</p><p>• Complete registration activities by collecting and updating demographic, insurance, and other required patient information accurately.</p><p>• Handle incoming calls promptly, assist with appointment requests, and direct inquiries to the appropriate department when needed.</p><p>• Support front-end patient service operations by ensuring records are current and administrative tasks are completed in a timely manner.</p><p>• Communicate clearly with patients regarding visit preparation, office procedures, and next steps related to their appointments.</p>
- 2026-10-29T00:00:00Z
- Meadowbrook, PA
- onsite
- Temporary to Hire
- 18 - 18 USD / Hourly
- <p>We are looking for a <strong>Patient Service Representative</strong> to support front-desk operations for emergency services in Northeast Philadelphia area, PA. This part-time contract opportunit<strong>y</strong> is ideal for someone who enjoys creating a welcoming patient experience while handling registration and insurance intake with accuracy. The schedule includes a mix of daytime, evening, weekend, and alternating shifts, making this a great opportunity for candidates seeking part-time hours and flexible availability.</p><p><br></p><p>Responsibilities:</p><ul><li>Welcome patients and visitors in a courteous manner and provide clear guidance during arrival and check-in.</li><li>Complete registration for patients receiving care in emergency and maternity service areas, ensuring demographic details are recorded accurately.</li><li>Collect insurance information from patients and verify that coverage details are entered correctly into the appropriate systems.</li><li>Support patient intake by reviewing required information and addressing routine questions related to registration procedures.</li><li>Coordinate with clinical and administrative teams to help maintain an organized and efficient front-desk workflow.</li><li>Manage high-volume interactions with professionalism while maintaining attention to detail in patient records.</li><li>Provide service-oriented assistance over the phone and in person for scheduling-related and general patient service needs.</li></ul><p><br></p>
- 2026-11-06T00:00:00Z
- Memphis, TN
- onsite
- Temporary to Hire
- 15 - 15 USD / Hourly
- <p>We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. </p><p> </p><p>This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours</p><p> </p><p>Responsibilities:</p><p>• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.</p><p>• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.</p><p>• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.</p><p>• Assist guests by providing directions and answering any inquiries they may have about the exhibits.</p><p>• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.</p><p>• Provide talking points and relevant information to guests.</p><p>• Achieve organizational sales and service goals by promoting and selling museum merchandise.</p><p>• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.</p><p>• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.</p><p>• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.</p>
- 2026-11-10T00:00:00Z
- Orchard Park, NY
- onsite
- Permanent / Full Time
- 100000 - 150000 USD / Yearly
- <p>Jenny Bour with Robert Half is working with a growing organization that is looking for an accomplished <strong>Customer Service Center Director</strong> to lead a large, multi-level team in Orchard Park, New York. This <strong>Customer Service Center Director </strong>role is responsible for shaping a high-performing customer service center that delivers strong business results while fostering an engaged and accountable workplace. The ideal <strong>Customer Service Center Director </strong>candidate brings a background in metric-driven operations, people leadership, sales funnel fluency, and process improvement, with the ability to turn data into practical strategies that elevate performance and customer outcomes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead a customer service/sales center through a team of managers, providing direction, coaching, and support across a workforce of approximately 70 employees.</li><li>Set clear performance expectations and use measurable goals to strengthen conversion, productivity, service quality, and overall operational results.</li><li>Build leadership capability by mentoring managers, preparing future leaders, and supporting long-term succession planning.</li><li>Oversee staffing strategies, scheduling practices, and capacity planning to ensure resources align with business demand and service objectives.</li><li>Analyze operational data, performance trends, and key indicators to identify improvement opportunities and implement effective solutions.</li><li>Establish and reinforce structured coaching, quality monitoring, and accountability practices that improve employee performance while supporting retention.</li><li>Partner across departments and with senior leadership to align contact center initiatives with broader organizational priorities and revenue goals.</li><li>Drive operational and technology-focused projects from planning through execution, ensuring solutions improve efficiency and strengthen customer engagement.</li><li>Lead continuous improvement efforts by redesigning workflows, refining processes, and promoting a culture focused on sustainable results.</li></ul>
- 2026-11-13T00:00:00Z
- Blue Bell, PA
- onsite
- Temporary / Contract
- 18 - 20 USD / Hourly
- <p>We are looking for a Patient Service Rep to support patient registration and front-end service activities for a healthcare team in Blue Bell, PA. This Contract position focuses on delivering courteous patient support, coordinating appointment-related activities, and maintaining accurate records in a HIPAA-regulated setting. The ideal candidate is organized, responsive, and comfortable handling scheduling, documentation, and communication tasks in an onsite clinical environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist patients with registration activities, ensuring demographic, insurance, and referral information is entered accurately and completely.</p><p>• Coordinate patient appointments by managing calendars, confirming visit details, and adjusting schedules as needed to support clinic operations.</p><p>• Respond to incoming calls, voicemail, and email inquiries with professionalism, routing messages promptly and providing clear follow-up information.</p><p>• Maintain medical records and related documentation with strong attention to detail while following privacy and compliance standards.</p><p>• Review required forms, submissions, and supporting materials to help keep patient files current and ready for care delivery.</p><p>• Support clinical trial-related administrative tasks when applicable, including scheduling and document handling in accordance with established procedures.</p><p>• Assist with coordination of required candidate screening and other visit preparation activities to help patients move smoothly through the care process.</p><p>• Participate in training activities and apply updated procedures, modules, and workflow guidance to daily registration and service tasks.</p>
- 2026-11-11T00:00:00Z
- Wilmington Nt, DE
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- <p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
- 2026-11-06T00:00:00Z
- Derry, NH
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- We are looking for a Sales Support Coordinator to join our team and help keep daily sales activities running smoothly. This opportunity is well suited for someone early in their career who enjoys organization, customer interaction, and learning how a growing technology business operates. In this role, you will support both the sales team and existing customers by coordinating orders, answering questions, and helping create a reliable, positive service experience.<br><br>Responsibilities:<br>• Coordinate routine sales support activities, including creating customer quotes, entering orders, and monitoring shipment progress<br>• Review order details for accuracy and follow each transaction through completion to help ensure timely service<br>• Respond to customer inquiries by providing order updates, account assistance, and general support with careful attention to detail<br>• Strengthen customer relationships through attentive communication and consistent follow-through<br>• Develop working knowledge of the company’s products and services to better assist customers and internal teams<br>• Partner with sales, operations, and other departments to resolve issues and keep orders on schedule<br>• Maintain clear, organized records related to customer accounts, transactions, and supporting documentation
- 2026-10-29T00:00:00Z
- Independence, OH
- onsite
- Temporary / Contract
- 18.2115 - 21.087 USD / Hourly
- We are looking for a Software Support Analyst to provide responsive assistance to users and help deliver a smooth experience across software platforms in Independence, Ohio. This Long-term Contract position is well suited for someone who brings strong troubleshooting skills, communicates clearly with end users, and enjoys solving application-related issues in a fast-paced support environment. The ideal candidate will be comfortable working within a SaaS setting, documenting solutions thoroughly, and building toward a future path in customer-facing success roles.<br><br>Responsibilities:<br>• Deliver timely support to end users by diagnosing software issues, answering questions, and resolving incidents through remote and direct assistance.<br>• Investigate application-related problems, identify root causes, and provide clear guidance that helps users return to productivity quickly.<br>• Support increased service demand tied to the rollout of new software platforms and assist users as they adapt to updated tools and workflows.<br>• Create and maintain accurate support records, knowledge articles, and troubleshooting documentation to improve consistency and future resolution times.<br>• Work closely with internal support team members to escalate complex issues appropriately and ensure effective follow-through on open cases.<br>• Provide attentive customer support that balances technical problem solving with patience, clarity, and a positive user experience.<br>• Monitor recurring issues and share observations that may help improve application performance, user adoption, and support processes.
- 2026-11-11T00:00:00Z
- Shakopee, MN
- onsite
- Temporary / Contract
- 20 - 23 USD / Hourly
- <p>Position Overview</p><p>We are seeking a friendly and service-focused Part-Time Customer Service Representative to provide exceptional support to customers and assist with day-to-day office operations. This role is ideal for someone who enjoys helping others, solving problems, and maintaining a positive customer experience in a professional environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the first point of contact for customers via phone, email, and in person.</li><li>Respond to customer questions regarding products, services, account information, and general inquiries.</li><li>Resolve customer concerns while maintaining a professional and positive attitude.</li><li>Process requests, update records, and accurately enter information into company systems.</li><li>Maintain detailed documentation of customer interactions and follow-up activities.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Assist with administrative tasks including filing, data entry, and correspondence.</li><li>Support office operations and other customer service initiatives as needed.</li></ul><p><br></p>
- 2026-11-04T00:00:00Z
- York, PA
- onsite
- Temporary to Hire
- 23.75 - 27.5 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records.<br><br>Responsibilities:<br>• Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site.<br>• Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards.<br>• Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes.<br>• Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices.<br>• Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices.<br>• Guide users on effective use of workstations, software applications, and the local network environment through informal training and support.<br>• Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed.<br>• Support additional business applications and software platforms as operational needs evolve.<br>• Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
- 2026-10-15T00:00:00Z