<p><strong>About the Organization</strong></p><p> Our client, a mission-driven nonprofit organization, is seeking a Customer Service Representative to support community members by providing accurate information, guidance, and administrative assistance. This role serves as a key point of contact for individuals accessing programs and services and requires a strong commitment to customer service and community impact.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for community members via phone, email, and in-person interactions</li><li>Handle inbound and outbound calls related to programs, services, and general inquiries</li><li>Collect, enter, and maintain accurate participant information in internal databases and case management systems</li><li>Assist individuals with applications, forms, and general documentation</li><li>Provide clear information regarding available services, eligibility requirements, and next steps</li><li>Resolve inquiries professionally and escalate complex or sensitive matters as appropriate</li><li>Maintain detailed and accurate records while ensuring confidentiality</li><li>Collaborate with internal teams to support program operations and positive client outcomes</li><li>Uphold the organization’s mission, values, and commitment to equity and inclusion</li></ul><p><br></p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p>We are looking for a dedicated and detail oriented Medical Customer Service Representative. This role requires exceptional communication skills and the ability to work effectively in a fast-paced, high-volume call center environment, particularly within the healthcare industry. As a Contract to permanent position, this opportunity offers the potential for long-term placement based on performance.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and courteously to customer inquiries regarding medical benefits, eligibility, claims, and provider information.</p><p>• Assist customers in resolving pre-authorization requests for medical treatments and provide accurate information about outstanding payments.</p><p>• Document interactions and track call details using internal systems to ensure proper record-keeping.</p><p>• Stay informed about company policies and updates to healthcare plans to provide accurate and current information to customers.</p><p>• Handle complaints, troubleshoot issues, and escalate complex cases to supervisors when necessary.</p><p>• Deliver high-quality service by adhering to scripts and guidelines while maintaining a friendly and detail oriented demeanor.</p><p>• Educate customers about network providers and guide them through available options.</p><p>• Collaborate with team members to improve processes and ensure customer satisfaction.</p><p>• Comply with HIPAA regulations and follow standard precautions for personal protective equipment when required.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis for a 60-day assignment. In this role, you will provide exceptional support to clients in the mortgage department, ensuring their inquiries are addressed efficiently and with attention to detail. This position is located in Hermitage, Pennsylvania, and offers an excellent opportunity to enhance your skills in the financial services industry.<br><br>Responsibilities:<br>• Respond to inbound calls from mortgage clients, answering questions and resolving issues related to loan statuses and documentation.<br>• Make outbound calls to new customers, introducing services and guiding them through the mortgage process.<br>• Accurately document customer interactions and ensure all records are updated in the system.<br>• Collaborate with internal departments to address client concerns and escalate complex matters as needed.<br>• Stay informed about mortgage products, company policies, and regulations to ensure compliance and accurate communication.<br>• Deliver a positive and detail-oriented experience to every customer, maintaining a high standard of service.<br>• Assist in identifying and resolving customer service challenges efficiently and effectively.
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 805-496-6443 to inquire more today.</p><p></p><p>Some responsibilities include:</p><ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul><p><br></p>
<p><strong>Customer Service Representative - Contract </strong></p><p><strong>Location: </strong>Remote (Central Time Zone) </p><p><strong>Duration: </strong>78 Weeks </p><p><strong>Pay: </strong>Available on W2 </p><p>We are seeking an experienced, detail-oriented Customer Service Representative to provide high-level support to internal teams and healthcare professionals. This role requires strong communication skills, a proactive mindset, and the ability to work independently in a remote environment. Candidates must be comfortable managing inquiries, resolving issues, and ensuring seamless service across multiple departments.</p><p><br></p><p>The Customer Service Representative will serve as a primary point of contact for sales teams, healthcare professionals, and internal departments. This role involves managing customer inquiries, resolving issues, documenting interactions, and ensuring timely communication to support business operations. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional customer service skills, and can effectively collaborate across teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide responsive, professional customer support in an independent, remote work environment.</li><li>Serve as the customer-facing voice, delivering solutions to inquiries and issues with accuracy and clarity.</li><li>Provide proactive updates on order status to support timely processing and billing.</li><li>Assess incoming requests and determine when escalations are required based on urgency or complexity.</li><li>Manage and document customer complaints in the CRM system.</li><li>Coordinate with internal departments—including Sales, Customer Service, Distribution, and Accounts Receivable—to ensure exceptional service and adherence to quality standards.</li><li>Deliver phone support for inquiries from sales teams and healthcare professionals.</li><li>Respond promptly, courteously, and professionally to support positive business relationships.</li><li>Process all tasks according to established procedures, policies, and standard operating guidelines.</li><li>Share constructive feedback and suggestions for improving internal processes and customer support practices.</li><li>Maintain a positive, cooperative, and solutions-focused attitude.</li><li>Support the Sales Department by researching and responding to questions received via phone, email, or fax.</li><li>Compile and analyze customer data to prepare product or service-related reports.</li><li>Potentially serve as a specialized representative for CSR or POC functions.</li><li>Perform additional duties as assigned.</li></ul><p><br></p>
<p><strong>ob Description: Customer Service Representative (CSR)</strong></p><p>We are looking for a dedicated and personable Customer Service Representative to join our team. As a CSR, you will be the front line of communication with our clients, providing effective solutions, answering inquiries, and ensuring high levels of customer satisfaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Understand products, services, and policies to provide accurate information.</li><li>Resolve customer complaints and issues efficiently and professionally.</li><li>Document all customer interactions in the company’s CRM system.</li><li>Process orders, returns, exchanges, and service requests.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Upsell or cross-sell products and services as appropriate.</li><li>Maintain confidentiality and demonstrate professionalism in all interactions.</li><li>Meet or exceed performance metrics related to customer satisfaction and response time.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join a team in Lewes, Delaware. As part of this Contract-to-Permanent opportunity, you will play a vital role in ensuring smooth patient interactions and supporting administrative processes in the healthcare setting. The ideal candidate will excel in delivering top-notch customer service while handling patient access and insurance-related tasks.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and ensure compliance checks are completed for medical necessity.</p><p>• Provide patients with clear instructions and process physician orders efficiently.</p><p>• Gather and verify insurance information, ensuring all necessary details are recorded.</p><p>• Utilize tools to manage patient overlays and uphold exceptional customer service standards.</p><p>• Conduct pre-registration tasks for patient accounts prior to scheduled visits.</p><p>• Handle inbound and outbound calls to collect demographic, insurance, and financial information.</p><p>• Inform patients about their financial responsibilities, including payment plans and point-of-service collections.</p><p>• Assist with resolving past due balances while presenting payment options.</p><p>• Collaborate with healthcare teams to maintain seamless administrative operations.</p><p>• Uphold professionalism and accuracy in all interactions with patients and staff.</p>
We are looking for an experienced Customer Service Representative to join our team in Fairfield, New Jersey. This Contract to permanent position requires a dedicated and detail-oriented individual who excels in assisting customers, resolving inquiries, and handling transactions with precision and care. As a vital member of the team, you will play a key role in ensuring customer satisfaction while maintaining accurate records and managing operational tasks.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing detailed information about products, services, and policies.<br>• Process purchases, exchanges, and returns efficiently while ensuring a seamless customer experience.<br>• Resolve customer issues by identifying solutions and maintaining a detail-oriented and empathetic approach.<br>• Accurately handle sales transactions, including database updates and payment processing.<br>• Maintain organized and detailed records to support business operations and customer needs.<br>• Answer inbound calls and address customer concerns with clarity and professionalism.<br>• Make outbound calls when necessary to follow up on customer inquiries or resolve pending issues.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Ensure compliance with company guidelines and procedures in all interactions.<br>• Stay up-to-date with product knowledge to provide accurate and helpful information to customers.
<p>We are seeking a motivated and customer-focused <strong>Customer Service Representative</strong> to join our team. In this role, you will be the primary point of contact for customers, ensuring their inquiries are handled promptly and professionally while delivering an exceptional experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and courteous manner.</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction.</li><li>Document interactions and maintain detailed records in the CRM system.</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary.</li><li>Stay informed about products, services, and company policies to provide accurate information.</li></ul>
<p>Customer Service Representative</p><p> </p><p>We are seeking a detail-oriented and proactive <strong>Customer Service Representative</strong> to join an established and thriving global logistics company located in Aurora. This is a temporary-to-hire opportunity, offering the chance to grow with a dynamic organization.</p><p> </p><p>As a Customer Service Representative, you will serve as a key point of contact for high-profile clients, ensuring exceptional service and smooth order processing. This role combines <strong>customer support, data entry, and operational coordination</strong>, requiring strong communication skills and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Client Communication:</strong> Respond to inquiries and provide support to high-profile clients primarily via email (80%) and occasionally by phone (20%).</li><li><strong>Order Management:</strong> Enter new orders, update existing orders, and ensure accuracy throughout the fulfillment process.</li><li><strong>Shipping Coordination:</strong> Prepare and ship orders using FedEx, ensuring timely delivery and collaboration with the warehouse team.</li><li><strong>Inventory Allocation:</strong> Monitor and allocate inventory, maintaining accurate records and updating spreadsheets regularly.</li><li><strong>Problem Resolution:</strong> Troubleshoot and resolve order or shipment issues promptly to maintain client satisfaction.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately, including entering insurance information and recommending suitable products.</p><p>• Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment.</p><p>• Maintain detailed and organized documentation, including patient records and related files.</p><p>• Address customer concerns and troubleshoot issues, escalating complex problems as necessary.</p><p>• Perform general administrative tasks and provide clerical support to the team.</p><p>• Apply knowledge of healthcare processes and terminology to address customer needs effectively.</p><p>• Ensure consistent and attentive communication with customers via phone, email, and other channels.</p><p>• Collaborate with cross-functional teams to improve customer service procedures and workflows.</p><p>• Stay updated on company systems and tools to deliver accurate and timely assistance.</p>
Contact Center Representative<br><br>What can you expect:<br>• You will be part of a company dedicated to making a meaningful impact in the lives of our Association members. We are equally committed to the growth and development of our people, placing a high value on collaboration, innovation, and teamwork, all while fostering an environment where we have fun and celebrate success together.<br>• As a core component of our workplace culture, we are fully committed to volunteering and caring for our communities<br>• You will be doing meaningful, challenging work, and can look forward to a career with opportunities to learn and grow<br>• This is a customer service contact center position with structured scheduling<br>• This will be an in-office position. Remote work is not available for this position<br><br>What is in it for you?<br>• You will work in an exciting environment with a reputable company and receive full training and on the job support<br>• You will work for a company that enjoys having fun with onsite gaming and fun activities<br>• You will work for a company with modern office aesthetics with conversation pods, state-of-the-art technology, and cubicle designs to include options for standing desks.<br>• You will work with an engaging and passionate leadership team that supports the development and success of their colleagues<br><br>We will count on you to:<br>• Be a part of a team of colleagues that demonstrate a passion for providing excellent customer service, while maintaining efficiency on calls <br>• Handle inbound telephone calls and document all interactions <br>• Research customer inquiries and follow up with customers as needed via email or outbound phone calls<br>• Respond formally to correspondence, either verbally or in writing, utilizing all reference material necessary to provide an informed response to the customer<br>• Request additional/missing information from the customer via written or verbal communication<br>• Ability to troubleshoot basic website errors or website navigation questions<br>• Assist with renewals or policy questions<br>• Ability and flexibility of working an 8-hour day, as well as any overtime needs<br><br>What you need:<br>• HS diploma or equivalent<br>• Computer proficiency (data entry, email, etc.)<br>• Microsoft office (Outlook, Teams)<br>• Basic computer troubleshooting skills<br>• Time management and multitasking skills<br>• Adaptability- flexible/adjusts to change<br>• Strong oral and written communication skills<br>• Willingness to receive coaching and feedback<br><br>What makes you stand out:<br>• Bachelor’s degree<br>• Excellent verbal and written communication<br>• Understanding of insurance products<br>• Previous call center experience <br>• Reliable and committed
<p><strong>About the Role</strong></p><p>We are seeking a friendly, detail-oriented <strong>Customer Service Representative</strong> to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction.</li><li>Process orders, returns, and account updates accurately.</li><li>Document interactions and maintain detailed records in the CRM system.</li></ul><p><br></p>
<p>Are you known for your empathy, professionalism, and knack for problem-solving? Join our team as a Customer Service Representative and help us deliver outstanding service to our clients and customers!</p><p>What You’ll Do:</p><ul><li>Provide prompt, friendly support via phone, email, and in-person interactions</li><li>Resolve customer inquiries, issues, and complaints efficiently</li><li>Document interactions, follow company policies, and maintain accurate records</li><li>Collaborate with teammates to create positive experiences</li><li>Uphold our company’s high ethical standards and commitment to innovation</li></ul><p><br></p><p>Ready to take the next step in your career? Apply today or call 612-656-0250 to apply.</p><p><br></p>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration. </p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p>
<p>Customer Service Specialist – Job Description</p><p>Essential Job Duties:</p><ul><li>Manage the end-to-end order life cycle using current enterprise resource planning (ERP) software.</li><li>Support sales and business development initiatives through accurate order, billing, and quoting processes.</li><li>Resolve billing issues and respond to customer inquiries in a timely manner.</li><li>Prepare and send quotes to customers and prospective clients.</li><li>Troubleshoot and resolve product or service concerns, expediting or escalating as needed to ensure prompt solutions.</li><li>Provide clear and accurate product or service information to existing and potential customers.</li><li>Maintain records of all customer interactions, process customer accounts, and update records as necessary.</li><li>Acquire and demonstrate a strong understanding of the company’s products and services.</li><li>Manage tasks related to price lists, credits, debits, and freight disputes.</li><li>Communicate effectively with internal teams—including sales, accounts receivable, production, quality, and shipping—to meet customer requirements and resolve complaints.</li><li>Notify customers proactively of any manufacturing delays affecting ship dates.</li></ul>
<p>We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Blaine, Minnesota. This role involves data entry of patient and product information.</p><p><strong>Responsibilities:</strong></p><ul><li>Receive and process patient orders from facility partners, including capturing patient data, product information, and shipping addresses.</li><li>Enter confidential details into our system to create accurate and secure patient records.</li><li>Forward completed orders to the billing team.</li><li>Maintain and update Excel spreadsheets for order tracking and reporting.</li><li>Monitor the system for order shipping status and send timely updates (10–50 texts daily) to patients, leveraging Elevate for text communication.</li><li>Ensure orders are processed and updated in the system within same or next day.</li><li>Collaborate closely with other internal teams to guarantee accuracy and seamless workflow.</li></ul><p><br></p>
We are looking for an experienced Customer Service Supervisor to oversee day-to-day operations and ensure exceptional service delivery within our team. This contract position is based in Tampa, Florida, and requires a hands-on leader who can effectively manage a dynamic work environment. The role involves supervising customer service activities, maintaining service standards, and supporting staff performance.<br><br>Responsibilities:<br>• Supervise and coordinate daily operations within the customer service team to ensure smooth workflow.<br>• Monitor staff performance, providing constructive feedback and guidance to enhance service quality.<br>• Handle escalated customer inquiries and complaints, ensuring prompt and satisfactory resolution.<br>• Develop and implement strategies to improve efficiency and customer satisfaction.<br>• Maintain compliance with company policies and procedures while ensuring high service standards.<br>• Train and mentor team members to encourage attention to detail and skill development.<br>• Collaborate with other departments to address customer needs and streamline processes.<br>• Prepare performance reports and analyze data to identify trends and areas for improvement.<br>• Schedule and manage staffing to accommodate business demands, including occasional weekend shifts.<br>• Ensure the call center meets its KPIs and service delivery goals consistently.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Lewes, Delaware. This Contract to permanent position focuses on ensuring smooth and efficient patient access, while delivering excellent customer service. The role requires strong communication skills and the ability to handle various administrative and patient-related tasks with professionalism.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and conduct compliance checks to ensure adherence to medical necessity standards.<br>• Provide clear and thorough patient instructions while collecting and verifying insurance details and processing physician orders.<br>• Utilize overlay tools effectively to manage patient records and ensure seamless data accuracy.<br>• Handle pre-registration of patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.<br>• Assist patients with understanding their financial responsibilities, including point-of-service collections and past-due balances.<br>• Offer payment plan options and address billing inquiries with precision and care.<br>• Deliver outstanding customer service, contributing to high satisfaction ratings as measured by Press Ganey.<br>• Operate within systems such as Epic EMR and Allscripts to manage patient information and streamline administrative processes.<br>• Respond to inbound calls with professionalism, addressing patient needs and resolving concerns efficiently.<br>• Collaborate with team members to ensure a supportive and organized patient access experience.
We are looking for a dedicated Customer Service Representative to join our team in Liverpool, New York. In this role, you will play a vital part in ensuring exceptional customer experiences through efficient communication and problem-solving skills. This is a Contract to permanent position within the healthcare industry, offering an opportunity to grow while contributing to meaningful work.<br><br>Responsibilities:<br>• Provide prompt and courteous assistance to customers via inbound and outbound calls, addressing inquiries and resolving issues.<br>• Accurately process and manage order entries using electronic medical records (EMR) systems.<br>• Utilize basic medical terminology and knowledge of medical abbreviations to support customer requests effectively.<br>• Maintain clear and detailed email correspondence with clients and internal teams.<br>• Ensure all customer interactions are documented thoroughly in compliance with company policies.<br>• Collaborate with team members to enhance service delivery and improve customer satisfaction.<br>• Handle high call volumes in a call center environment while maintaining quality standards.<br>• Uphold confidentiality and accuracy when managing sensitive medical information.<br>• Act as a liaison between customers and healthcare providers to ensure seamless communication.<br>• Continuously update knowledge of company products and services to provide accurate information.
<p>We’re hiring a <strong>friendly, patient, and solutions-driven Customer Service Representative</strong> who enjoys helping people and creating positive experiences. In this role, you’ll become a trusted resource for clients as they navigate questions, service needs, and product-related inquiries. We’re looking for someone who genuinely cares about problem-solving and understands the importance of communication done with accuracy and empathy. As part of a supportive and collaborative team, you’ll have the opportunity to make a significant impact on client satisfaction and long-term customer relationships. If you enjoy a role where each interaction matters and no two days feel exactly the same, this could be a wonderful fit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer calls, emails, and messages in a professional and timely manner.</li><li>Document all customer interactions and maintain accurate account information.</li><li>Troubleshoot basic issues and escalate more complex concerns to the appropriate department.</li><li>Provide product/service information and guide customers through processes.</li><li>Follow up on open tickets to ensure resolution and positive customer experience.</li><li>Support internal teams by relaying customer needs and feedback.</li></ul>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume for immediate consideration.</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p><p><br></p>
<p>We are looking for a highly motivated <strong><em>Customer Experience Specialist</em></strong> to join our team in Honolulu, Hawaii. This is a permanent position, offering an excellent opportunity for a detail-oriented individual with a strong background in customer service and administrative support. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service by responding to inquiries and assisting callers with their needs.</p><p>• Process incoming and outgoing mail efficiently and accurately.</p><p>• Provide comprehensive client support to ensure a positive customer experience.</p><p>• Perform a variety of administrative tasks, including record management and data entry.</p><p>• Manage email correspondence professionally across multiple platforms.</p><p>• Offer solutions to customer concerns while maintaining a high level of satisfaction.</p><p>• Collaborate with team members to meet daily deadlines and achieve organizational goals.</p><p>• Adapt to assigned duties and responsibilities as needed to support operational requirements.</p>
