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980 results for Customer Experience Specialist jobs

Sales Support Specialist
  • Morristown, NJ
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>A busy company in the Morristown area is seeking a Sales Support Specialist to join their growing organization. This Sales Support Specialist will get the chance to join a growing company that offers career advancement as well as a flexible work schedule. The ideal Sales Support Specialist will come from the CPG industry and being familiar with e-commerce (Amazon, etc.) This Sales Support Specialist role will play a key part in ensuring seamless sales operations, effective inventory coordination, and maintaining strong communication across teams. Your expertise will help drive efficiency and support the success of our sales initiatives. Other responsibilities of this Sales Support Specialist will include but not be limited to:</p><p><br></p><p>Sales Support Specialist Responsibilities:</p><p>• Oversee sales operations activities by collaborating with planners, field sales directors, customer service, and operations teams to analyze data and make strategic decisions.</p><p>• Manage item allocations, balancing customer priorities, inventory risks, and financial considerations.</p><p>• Monitor inventory depletion and advise on continuation or removal of allocations based on inbound shipments and customer needs.</p><p>• Evaluate Amazon order trends weekly to address potential overselling issues and recommend adjustments to align inventory with broader customer needs.</p><p>• Implement item transitions and discontinuations with a focus on minimizing excess inventory and ensuring alignment with customer resets and cost strategies.</p><p>• Prepare and distribute trade notification letters to customers with accurate and timely updates.</p><p>• Maintain and update the Emerson Portal, ensuring all sales materials—such as sell sheets, pricing, images, and packaging specs—are current and accessible.</p><p>• Coordinate sample management processes to guarantee timely delivery and proper packaging for customer reviews and resets.</p><p>• Represent the sales team in project meetings, communicating timelines and risks while serving as a liaison between project managers and sales.</p><p>• Support onboarding processes for new customers, ensuring operational, sales, and system requirements are met efficiently.</p><p><br></p><p>This Sales Support Specialist role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Sales Support Specialist position, apply today! </p>
  • 2025-08-19T19:44:03Z
Customer Service Representative
  • Metuchen, NJ
  • onsite
  • Permanent
  • 35000.00 - 41000.00 USD / Yearly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
  • 2025-09-04T14:14:22Z
Parts Specialist
  • Troutman, NC
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Parts Specialist to join our team in Troutman, North Carolina, in a Contract-to-Permanent position. This role involves supporting internal and external customers, managing inventory, and ensuring smooth operations in sourcing and delivering parts. As a key member of the team, you will contribute to building the business and maintaining an efficient supply chain.<br><br>Responsibilities:<br>• Assist technicians and regional managers by sourcing and coordinating parts and products.<br>• Process purchase orders, track shipments, and manage inventory levels using internal systems.<br>• Collaborate with suppliers and warehouses to ensure timely delivery of parts.<br>• Support sales by preparing orders for resellers and maintaining accurate data.<br>• Create purchase orders, locate inventory, and oversee product transfers.<br>• Monitor physical inventory levels and conduct regular audits during slower seasons.<br>• Maintain accurate records in business management software for shipping, receiving, and inventory.<br>• Provide excellent customer service by responding to inquiries and resolving issues promptly.<br>• Work closely with team members to ensure operational efficiency and smooth communication.<br>• Contribute to the growth of the organization by supporting new initiatives and operational improvements.
  • 2025-08-18T17:38:49Z
Client Services Support II
  • Troy, MI
  • remote
  • Temporary
  • - USD / Hourly
  • <p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
  • 2025-08-18T13:53:42Z
Spanish Bilingual Customer Service Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • We are looking for a dedicated and empathetic Customer Service Representative to join our team on a long-term contract basis. Based in Chicago, Illinois, this position involves providing exceptional support to members and ensuring their inquiries are resolved efficiently. As part of a non-profit organization, you will play a vital role in delivering service excellence while utilizing your expertise in call center operations.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.<br>• Accurately document call details and input data into the system using web-based tools.<br>• Provide members with clear information regarding policies, procedures, and next steps.<br>• Offer guidance on best practices and required documentation to support member needs.<br>• Utilize software such as SharePoint and Microsoft Office Suite to manage and organize member data.<br>• Collaborate with team members to ensure seamless communication and resolution of member issues.<br>• Maintain high standards of attendance, professionalism, and attention to detail.<br>• Adhere to organizational policies and procedures while delivering exceptional customer service.<br>• Complete all onboarding requirements as part of the hiring process.<br>• Perform other duties as assigned to support the team and organization.
  • 2025-09-04T16:04:24Z
Customer Service Representative
  • Bentonville, AR
  • onsite
  • Temporary
  • 19.00 - 19.00 USD / Hourly
  • We are looking for a dedicated and customer-oriented Customer Service Representative to join our team in Bentonville, Arkansas. In this long-term contract role, you will play a key part in providing exceptional support to employees and clients during our benefits administration period. This is an excellent opportunity to make a meaningful impact by helping individuals navigate their health, retirement, and other benefit options.<br><br>Responsibilities:<br>• Deliver accurate and up-to-date information regarding benefit plans, including options, eligibility, enrollment, and claims processes.<br>• Guide employees through the use of benefit portals and assist with completing enrollment documentation.<br>• Investigate and resolve customer inquiries promptly and professionally, ensuring a positive experience.<br>• Maintain thorough and precise records of customer interactions and resolutions within the system.<br>• Collaborate with internal teams to address and resolve complex issues effectively.<br>• Uphold the confidentiality and security of sensitive employee and benefits-related information.
  • 2025-08-25T19:29:02Z
Customer Service Representative 2
  • Menomonee Falls, WI
  • remote
  • Temporary
  • 18.00 - 18.01 USD / Hourly
  • We are looking for a detail-oriented and proactive Customer Service Representative to join our team in Menomonee Falls, Wisconsin. In this long-term contract role, you will play a critical part in managing customer orders, ensuring seamless communication, and delivering exceptional service. If you thrive in a manufacturing environment and excel in order management, this position offers an excellent opportunity to contribute to a dynamic and collaborative team.<br><br>Responsibilities:<br>• Accurately input customer orders into the system while verifying all details for accuracy and completeness.<br>• Resolve order discrepancies and exceptions, such as pricing or validation issues, with efficiency.<br>• Address customer inquiries and complaints promptly, maintaining a high level of professionalism.<br>• Maintain organized and accurate records of orders, including purchase orders and confirmations.<br>• Collaborate with internal teams such as sales, logistics, and finance to ensure smooth order processing.<br>• Monitor orders for credits, cancellations, and revisions, ensuring timely updates.<br>• Follow established policies and procedures outlined in standard operating processes and documentation.<br>• Provide exceptional support to customers by fostering positive interactions and ensuring satisfaction.<br>• Assist in improving customer service workflows and identifying areas for optimization.
  • 2025-09-05T15:29:09Z
Payroll Specialist
  • Carmichael, CA
  • remote
  • Temporary
  • 26.00 - 35.00 USD / Hourly
  • <p>We are seeking a detail-oriented <strong>Payroll Specialist</strong> to join our client’s dynamic team. The ideal candidate will have experience processing payroll, ensuring compliance with applicable laws, and delivering high-quality results in a fast-paced environment. This opportunity is perfect for individuals who thrive on accuracy, organization, and providing exceptional service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process accurate and timely payroll for employees, including calculating wages, overtime, bonuses, and deductions.</li><li>Ensure compliance with federal, state, and local payroll tax regulations and reporting requirements.</li><li>Maintain and audit payroll data for accuracy and resolve discrepancies efficiently.</li><li>Manage employee payroll inquiries, addressing concerns and clarifying information.</li><li>Handle payroll tax filings, W-2 forms, and year-end processing.</li><li>Collaborate with HR and accounting teams for seamless payroll and benefits integration.</li><li>Stay informed of updates to payroll laws and regulations to ensure compliance.</li></ul><p><br></p>
  • 2025-09-03T00:14:23Z
Customer Service Representative
  • Des Plaines, IL
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • <p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>E-commerce & Logistics:</strong></p><p> </p><p> </p><p> Manage e-commerce backend: monitor orders, inventory levels, and shipping status via </p><p> various portals. Coordinate with warehouses and ensure order files are transferring properly.</p><p> Track and troubleshoot orders on our websites and portals throughout the day.</p><p> </p><p> </p><p>   </p><p> </p><p><strong>Customer Support:</strong></p><p> </p><p> </p><p> Respond to customer inquiries via email and phone in a timely, professional manner.</p><p> </p><p> Troubleshoot issues such as missing/damaged orders, lost packages, or delays </p><p> (e.g., UPS, FedEx problems).</p><p> </p><p> Solve website-related customer issues (e.g., checkout errors, broken promo codes).</p><p> </p><p><strong> </strong></p><p><strong>Digital Support:</strong></p><p> </p><p> </p><p> Assist in creating monthly newsletters and promotional emails using </p><p> Canva, Brevo, Constant Contact, etc.</p><p> </p><p> Help update promotional content on website (banners, codes, prices).</p><p> </p><p><strong> </strong></p><p><strong>Office Support:</strong></p><p><strong>   </strong>Period help with packing and mailing packages, product inventory, miscellaneous research</p><p><strong> </strong></p><p><strong>Required Skills:</strong></p><p> </p><p> </p><p> Team player, strong organizational, communication, problem solving and customer relation skills.</p><p> </p><p> Comfortable using digital tools (e.g., CMS, email platforms, inventory systems).</p><p> </p><p> Customer-focused mindset and problem-solving attitude.</p><p> </p><p> Previous experience in e-commerce, logistics, or digital support is a strong plus.</p><p> </p><p> Fluent in English (French is a plus, not required).</p><p> </p>
  • 2025-09-08T15:44:35Z
Customer Service Representative
  • Salinas, CA
  • remote
  • Temporary
  • 23.00 - 25.00 USD / Hourly
  • We are looking for an attentive and detail-oriented Customer Service Representative to join our team in Salinas, California. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by managing order processes, responding to inquiries, and maintaining accurate documentation. This position is ideal for a motivated individual seeking to contribute to a dynamic team within the manufacturing industry.<br><br>Responsibilities:<br>• Process and record customer orders accurately using word processing and spreadsheet tools.<br>• Monitor delivery schedules to ensure commitments are met and allocations are within forecast.<br>• Respond promptly to customer inquiries and requests, providing clear and precise communication.<br>• Prepare detailed reports and correspondence for both internal and external stakeholders.<br>• Collaborate with team members to guarantee efficient account management and coverage.<br>• Maintain and update customer order fulfillment systems to reflect current status and requirements.<br>• Participate in team activities and discussions to enhance overall workflow and performance.<br>• Follow guidance from supervisors and experienced colleagues to manage accounts effectively.
  • 2025-09-05T15:43:56Z
Customer Service Representative
  • Tracy, CA
  • onsite
  • Temporary
  • 21.99 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Tracy, California. In this role, you will play a vital part in ensuring customer satisfaction by managing orders, responding to inquiries, and maintaining accurate documentation. This is a long-term contract position offering the opportunity to grow and contribute within a collaborative team environment.<br><br>Responsibilities:<br>• Process and manage customer orders accurately using word processing and spreadsheet tools.<br>• Ensure timely order fulfillment and monitor delivery schedules to meet customer expectations.<br>• Address customer inquiries and provide clear and thoughtful responses to requests.<br>• Prepare detailed reports and correspondence for internal and external stakeholders.<br>• Collaborate with team members to maintain efficient account coverage and resolve issues.<br>• Maintain accurate records and documentation related to customer accounts and transactions.<br>• Book orders promptly while adhering to company guidelines and processes.<br>• Support the team by participating in group activities and contributing to shared goals.<br>• Assist in resolving order-related concerns under the guidance of supervisors and experienced colleagues.
  • 2025-08-25T15:49:00Z
Payroll Specialist
  • Memphis, TN
  • onsite
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Payroll Specialist to join our team in Memphis, Tennessee. In this role, you will be responsible for managing payroll processes to ensure accurate and timely compensation for employees while maintaining compliance with applicable regulations. This position requires a proactive individual with strong organizational skills and a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process bi-weekly payroll for multi-state employees and weekly off-cycle payrolls.</p><p>• Process and verify deductions </p><p>• Ensure compliance with federal, state, and local payroll regulations.</p><p>• Maintain and update employee payroll records, including deductions and benefits.</p><p>• Review and resolve payroll discrepancies and inquiries efficiently.</p><p>• Collaborate with HR and accounting departments to ensure seamless payroll integration.</p><p>• Prepare payroll reports and documentation for audits and management review.</p><p>• 401k Administration: Reconcile and submit payroll-related data for 401(k) plans, including loans, employer match calculations, auto-enrollment, and compliance with plan rules. Prepare and file the annual Form 5500 and support annual 401(K) audit. </p><p>• Implement and monitor payroll policies and procedures to improve efficiency.</p><p>• Stay informed about changes in payroll laws and regulations to ensure compliance.</p><p>• Provide exceptional customer service to employees regarding payroll-related questions.</p>
  • 2025-09-04T20:39:07Z
Accounts Receivable Specialist
  • Cranston, RI
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Collections Specialist to join our client in Cranston, Rhode Island. In this role, you will manage key aspects of customer accounts, including collections and account analysis, while maintaining strong communication and interpersonal relationships. This position offers an opportunity to work independently and contribute to the financial health of a dynamic metal fabrication company.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable process, including reviewing and approving customer orders to ensure compliance with company policies.</p><p>• Conduct thorough analysis of customer accounts to identify discrepancies and resolve issues promptly.</p><p>• Handle commercial collections by negotiating payment terms and securing timely payments from clients.</p><p>• Apply cash payments accurately and maintain detailed records of transactions.</p><p>• Collaborate with internal teams to ensure billing functions are completed efficiently and accurately.</p><p>• Communicate effectively with customers to address inquiries and provide exceptional service.</p><p>• Research and resolve account-related problems independently, demonstrating a proactive approach.</p><p>• Generate reports and maintain accurate documentation to track collections and overall account status.</p><p>• Monitor accounts for overdue balances and take appropriate action to minimize risk.</p><p>• Support the implementation of best practices to improve accounts receivable processes.</p>
  • 2025-08-20T15:33:48Z
Customer Service Representative
  • Rosharon, TX
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • We are looking for a highly organized and detail-oriented Customer Service Representative to join our team in Rosharon, Texas, 77583, United States. In this role, you will handle customer interactions, coordinate schedules, and support operational processes within the service industry. This position offers a long-term contract employment opportunity.<br><br>Responsibilities <br>• Respond to inbound calls efficiently, ensuring customer inquiries are addressed <br>• Coordinate and manage scheduling for technicians based on service needs <br>• Engage in proactive outreach by making outbound sales calls to prospective clients <br>• Retain customers by providing detailed information on products and services <br>• Update and maintain customer records with accuracy using data entry systems <br>• Manage email correspondence to address customer concerns and provide timely follow-ups <br>• Utilize Microsoft Excel and Word for documentation and reporting tasks <br>• Schedule appointments and ensure timely follow-through with customers <br>• Handle order entry processes to ensure service requests are accurately logged <br>• Maintain high standards of customer service during both inbound and outbound communications
  • 2025-08-26T22:35:13Z
Customer Service Representative
  • Salt Lake City, UT
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Salt Lake City, Utah. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining seamless communication. If you excel in a fast-paced environment and have a passion for delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle incoming calls from customers, providing accurate information and resolving inquiries efficiently.<br>• Process orders and ensure data entry is completed accurately and in a timely manner.<br>• Respond to both inbound and outbound calls with professionalism and empathy.<br>• Maintain detailed records of customer interactions and transactions for reference and reporting.<br>• Collaborate with team members to address customer concerns and escalate complex issues when necessary.<br>• Deliver exceptional service by adhering to company guidelines and upholding the highest standards of communication.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Stay informed about company policies, procedures, and updates to provide consistent and accurate information.<br>• Assist in improving customer service processes by providing feedback and identifying areas for enhancement.
  • 2025-08-19T17:14:18Z
Customer Service Representative
  • Binghamton, NY
  • onsite
  • Temporary
  • 18.00 - 18.50 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Binghamton, New York. In this long-term contract role, you will play a pivotal part in delivering exceptional service to clients, contractors, and homeowners within the real estate and property industry. This position involves handling inquiries, managing orders, resolving complaints, and ensuring customer satisfaction through effective communication and attention to detail.<br><br>Responsibilities:<br>• Respond promptly and courteously to customer inquiries, providing accurate information and solutions.<br>• Guide customers on product features, availability, and delivery options to enhance satisfaction and sales.<br>• Process orders, quotations, and service requests using designated software systems.<br>• Collaborate with team members to troubleshoot issues and share knowledge to resolve customer concerns.<br>• Recommend alternative products based on customer needs, specifications, and cost considerations.<br>• Monitor shipment schedules and expedite deliveries to meet customer expectations.<br>• Ensure compliance with company policies and procedures while maintaining a focused and organized work environment.<br>• Assist with month-end order cleanup to ensure accurate billing and record-keeping.<br>• Participate in training programs to enhance skills and cross-train colleagues on various tasks.<br>• Uphold a culture of respect, service excellence, and adherence to workplace safety standards.
  • 2025-09-08T15:53:46Z
Customer Service Representative
  • Tustin, CA
  • onsite
  • Temporary
  • 19.95 - 23.10 USD / Hourly
  • <p>We are looking for dedicated Customer Service Representatives to join our team in Tustin, California. In this long-term contract role, you will play a key part in delivering amazing service by managing customer inquiries and ensuring timely updates. This position offers an opportunity to work in a dynamic environment where attention to detail and excellent communication skills are essential.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.</p><p>• Process and input customer orders accurately into the system.</p><p>• Provide timely updates on order statuses, including shipping delays or changes.</p><p>• Maintain and update customer accounts with accurate information.</p><p>• Communicate with customers via email to resolve issues and provide updates.</p><p>• Schedule appointments and coordinate with relevant departments when needed.</p>
  • 2025-09-04T23:19:26Z
Customer Service Representative
  • Lewes, DE
  • onsite
  • Contract / Temporary to Hire
  • 16.50 - 16.50 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Lewes, Delaware. In this Contract-to-Permanent position, you will play a vital role in ensuring seamless patient access and delivering exceptional customer service. Your responsibilities will include managing patient information, verifying compliance, and facilitating accurate medical record assignments.<br><br>Responsibilities:<br>• Assign accurate medical record numbers (MRNs) and ensure compliance with medical necessity and related regulations.<br>• Provide clear instructions to patients and collect essential insurance details to support smooth administrative processes.<br>• Handle physician orders efficiently and utilize overlay tools to maintain data accuracy.<br>• Conduct pre-registration of patient accounts, including outbound and inbound calls to gather demographic, insurance, and financial information.<br>• Inform patients about their financial liabilities, including payment plans, and process point-of-service collections.<br>• Manage past-due balances and offer payment options to ensure financial clarity for patients.<br>• Deliver excellent customer service, maintaining high performance standards as measured by Press Ganey.<br>• Collaborate with internal teams to ensure operational efficiency and resolve patient inquiries promptly.<br>• Utilize systems such as Allscripts and Epic EMR to manage patient data effectively.
  • 2025-08-27T18:34:17Z
Customer Service Representative
  • Fort Wayne, IN
  • onsite
  • Temporary
  • 16.00 - 17.00 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our nonprofit organization in Fort Wayne, Indiana. In this long-term contract position, you will play a vital role in assisting families by determining eligibility for various programs, providing advocacy services, and fostering a welcoming environment for clients and colleagues. This opportunity is ideal for someone passionate about community support and outreach, with strong communication and organizational skills.<br><br>Responsibilities:<br>• Assess client needs and determine eligibility for Brightpoint programs, ensuring compliance with all relevant guidelines and regulations.<br>• Enroll families into assistance programs while maintaining high standards of quality and accuracy.<br>• Serve as a representative of Brightpoint at county events and inter-agency meetings, promoting the organization’s values and services.<br>• Coordinate with other departments to maximize benefits and support for families.<br>• Provide referrals and advocacy services to clients, connecting them with relevant human service organizations and resources.<br>• Actively participate in staff meetings, improvement processes, and opportunities for growth and development.<br>• Adhere to organizational policies, fiscal procedures, and workplace standards.<br>• Meet annual appointment and program completion targets as set by management.<br>• Handle administrative tasks and maintain organized records to support program operations.<br>• Perform additional duties as assigned by leadership staff.
  • 2025-08-18T18:14:05Z
Patient Access Specialist
  • Lewiston, ME
  • onsite
  • Temporary
  • 16.63 - 17.50 USD / Hourly
  • <p>We are looking for a dedicated Patient Access Specialist to join our team in Lewiston, Maine.<strong> Scheduled Shift: Monday – Friday, 7:00 a.m. - 3:30 p.m., rotating Saturdays, 7a.m. - 12 p.m</strong>. In this long-term contract position, you will play a crucial role in ensuring smooth patient admissions and maintaining compliance with organizational and regulatory standards. This role offers the opportunity to make a meaningful impact by delivering exceptional service and accuracy in a healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and perform medical necessity checks while ensuring compliance with policies and procedures.</p><p>• Collect and verify insurance details, process physician orders, and provide clear patient instructions while maintaining a high level of customer service.</p><p>• Conduct pre-registration for patients, including obtaining demographic and insurance information, explaining financial responsibilities, and managing payment collections.</p><p>• Explain and distribute consent forms, Medicare-related documents, and other patient education materials, ensuring all necessary signatures are obtained.</p><p>• Review insurance eligibility responses, select appropriate plan codes, and input benefit information to support billing and collections processes.</p><p>• Screen medical necessity using designated software and inform patients of potential non-payment risks, distributing relevant forms and documentation.</p><p>• Utilize auditing systems to review accounts for accuracy, correct errors, and provide statistical data to leadership.</p><p>• Conduct inbound and outbound calls to gather patient information and address outstanding balances, offering payment plan options as needed.</p><p>• Meet assigned point-of-service goals while consistently delivering compassionate and attentive interactions.</p>
  • 2025-08-25T17:04:47Z
Collections Specialist
  • Tustin, CA
  • onsite
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • We are looking for a dedicated Collections Specialist to join our team on a contract basis in Tustin, California. In this role, you will play a key part in managing accounts receivable and ensuring timely payments from clients. This position is ideal for someone with a strong background in collections and a proven ability to resolve billing issues efficiently.<br><br>Responsibilities:<br>• Conduct daily calls to clients to follow up on outstanding payments.<br>• Negotiate and establish payment arrangements with customers to address overdue accounts.<br>• Accurately post payments to the appropriate accounts and maintain up-to-date records.<br>• Investigate and resolve billing discrepancies to ensure account accuracy.<br>• Collaborate with internal teams to address and rectify account-related issues.<br>• Maintain detailed documentation of collection activities and communications.<br>• Monitor aging reports to prioritize collection efforts effectively.<br>• Ensure compliance with company policies and applicable regulations during collection processes.<br>• Provide exceptional customer service while maintaining a meticulous approach to sensitive financial matters.
  • 2025-09-05T23:34:19Z
Accounts Payable Specialist
  • Stamford, CT
  • onsite
  • Permanent
  • 65000.00 - 70000.00 USD / Yearly
  • We are looking for an Accounts Payable Clerk to join our team in Stamford, Connecticut. In this role, you will be responsible for managing invoice processing, reconciling accounts, and ensuring the accurate and timely handling of payments. This position offers the opportunity to contribute to a dynamic department while advancing your career in accounting.<br><br>Responsibilities:<br>• Open, sort, and distribute incoming departmental mail on a daily basis.<br>• Validate, record, and mail checks while expediting requests requiring special handling.<br>• Organize and maintain records by sorting, logging, scanning, and filing invoices, checks, and related documents.<br>• Provide administrative support to the AP/Finance Department to ensure smooth operations.<br>• Address customer service inquiries from internal business partners in an attentive and precise manner.<br>• Assist in the preparation and execution of internal and external audits as required.<br>• Manage the full-cycle accounts payable process with accuracy and efficiency.<br>• Execute daily financial processes and controls to ensure compliance with company policies.<br>• Process payments in foreign currencies while adhering to established guidelines.
  • 2025-09-04T15:04:28Z
Patient Access Specialist
  • Rochester, MI
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Patient Access Specialist to join our team in Rochester, Michigan. This part-time position offers an exciting opportunity to work in a fast-paced healthcare environment, supporting both the Labor and Delivery and Emergency Department units. Ideal candidates will excel in handling inbound calls, managing electronic health record systems, and ensuring smooth patient access processes.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound calls with professionalism, addressing patient inquiries and concerns promptly.</p><p>• Manage patient access workflows within electronic health record systems, including Epic, Allscripts, and Cerner.</p><p>• Collaborate with healthcare teams to ensure seamless support for Labor and Delivery and Emergency Department operations.</p><p>• Process authorizations and benefits verifications for patients efficiently and accurately.</p><p>• Assist with billing functions and ensure compliance with healthcare regulations during patient interactions.</p><p>• Cross-train in departmental procedures to provide flexible support across various units.</p><p>• Maintain organized records and documentation within EHR systems to ensure consistency and accuracy.</p><p>• Address scheduling needs, including weekend and holiday rotations, to support 24/7 departmental operations.</p><p>• Communicate effectively with patients and staff, fostering a welcoming and supportive environment.</p><p>• Contribute to the improvement of patient access protocols and workflows.</p>
  • 2025-08-20T12:38:46Z
Collections Specialist
  • San Diego, CA
  • onsite
  • Temporary
  • 27.50 - 31.50 USD / Hourly
  • <p>Are you an experienced Collections Specialist looking to grow your career in a dynamic and professional environment? Robert Half is seeking a highly skilled and detail-oriented Collections Specialist for a contract-to-permanent opportunity in San Diego, California. This role offers an excellent pathway to long-term career growth with a reputable company and a supportive team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage accounts receivable by monitoring overdue accounts and pursuing collection efforts.</li><li>Contact clients via phone, email, and mail to resolve outstanding balances in a professional and timely manner.</li><li>Investigate and resolve billing discrepancies and disputes effectively.</li><li>Maintain detailed and accurate records of collection activities using company systems.</li><li>Collaborate with other departments to ensure processes run smoothly and efficiently.</li><li>Provide exceptional customer service with a focus on maintaining strong customer relationships.</li></ul>
  • 2025-08-27T22:43:45Z
Service Coordinator
  • Plymouth, MN
  • onsite
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Service Coordinator to join our team in Plymouth, Minnesota. In this role, you will oversee various service activities, including projects, product administration, and maintenance requests. This position involves direct collaboration with customers, vendors, and technicians, as well as close coordination with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer service work orders from initiation to completion.</p><p>• Handle customer projects to ensure timely service delivery.</p><p>• Build and maintain strong customer relationships.</p><p>• Coordinate service requests, including off-hours and overnight projects, as part of a rotational on-call system.</p><p>• Schedule and manage technicians for service tasks.</p><p>• Collaborate with internal teams.</p><p>• Generate and manage data reports.</p><p><br></p>
  • 2025-09-08T18:14:33Z
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