<p>The CRM Implementation Specialist is responsible for leading end-to-end CRM system implementations and optimizations for a portfolio of partner businesses. This role is based in Scottsdale, Arizona and serves as a key liaison between technical systems and business operations, ensuring smooth onboarding, strong data integrity, and consistent processes across multiple business environments. The position plays a critical role in accelerating system adoption and enabling operational visibility through standardized workflows and reporting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead full lifecycle CRM implementations, from initial setup through go-live</li><li>Configure system components including workflows, pricing structures, and integrations</li><li>Develop and standardize templates to ensure consistency across multiple business units</li><li>Create and maintain documentation, training materials, and implementation guides</li><li>Train business stakeholders on system functionality and best practices</li><li>Design and build reporting dashboards to provide actionable business insights</li><li>Monitor data integrity and ensure accuracy across all system configurations</li><li>Identify and resolve implementation challenges to improve efficiency and timelines</li><li>Provide post-implementation support, troubleshooting, and ongoing system optimization</li><li>Collaborate with internal leadership to improve processes and drive adoption</li></ul><p><br></p>
<p>We’re seeking a <strong>CRM MarTech Manager</strong> to support three B2B manufacturing brands as we scale our lead generation and customer engagement efforts. This is an opportunity for a hands-on martech professional who loves digging into data, building automation, and turning insights into action.</p><p> </p><p>This role will own CRM strategy, execution, and reporting—helping the business better understand the customer journey, activate leads, and clearly show growth impact across the funnel.</p><p> </p>
<p>We’re seeking a <strong>CRM MarTech Manager</strong> to support three B2B manufacturing brands as we scale our lead generation and customer engagement efforts. This is an opportunity for a hands-on martech professional who loves digging into data, building automation, and turning insights into action.</p><p> </p><p>This role will own CRM strategy, execution, and reporting—helping the business better understand the customer journey, activate leads, and clearly show growth impact across the funnel.</p><p> </p>
<p>We are seeking an experienced Business Reporting Analyst to support enterprise contact center operations through the development of reporting, analytics, and business intelligence solutions. This senior-level role is responsible for identifying data requirements, ensuring data integrity, and delivering actionable insights that drive operational performance and strategic decision-making.</p><p><br></p><p>The ideal candidate possesses strong analytical and technical skills, experience with contact center technologies, and the ability to translate complex business requirements into meaningful reports, dashboards, and performance metrics.</p><p><br></p><p>**Position is fully onsite in Newark, CA 94560**</p><p>**Position is potential contract to hire based on performance - 6-month contract to start out**</p><p><br></p><p>Key Responsibilities</p><ul><li>Partner with operational leaders, workforce management teams, project managers, and business stakeholders to understand reporting needs and define key performance metrics.</li><li>Translate business and reporting requirements into technical specifications, report designs, and dashboard solutions.</li><li>Design, develop, maintain, and optimize operational reports, scorecards, dashboards, and data visualizations.</li><li>Extract, integrate, and analyze data from multiple enterprise systems and data sources.</li><li>Develop and maintain databases, reporting repositories, and business intelligence solutions that support organizational objectives.</li><li>Ensure the quality, accuracy, and integrity of data used for reporting and analytics.</li><li>Identify trends, patterns, and opportunities for operational improvement through data analysis.</li><li>Develop new performance metrics and reporting methodologies to measure business outcomes.</li><li>Support ad hoc reporting requests from leadership and departmental stakeholders.</li><li>Conduct report testing, validation, and troubleshooting to ensure reliability and accuracy.</li><li>Document reporting processes, data definitions, and reporting standards.</li><li>Serve as a subject matter expert and mentor to junior analysts when needed.</li></ul><p><br></p>
<p>Job Title: CRM Administrator / CRM Techno-Functional Analyst -Full-Time, Permanent with immediate full benefits</p><p> Location: Omaha, Nebraska – In Office</p><p> Our GROWING client is seeking a CRM Administrator / CRM Techno-Functional Analyst for a full-time, permanent FTE supporting as an Administrator a highly customized CRM environment & be a long-term part of a team investing in its systems and ownership.</p><p><br></p><p>This CRM Systems Administrator / Analyst will play a key role in the ongoing support, administration, configuration, & optimization of a cloud-based CRM platform, helping support a strategic roadmap CRM-to-ERP integration with Oracle Cloud NetSuite. Microsoft Dynamics CRM, HubSpot, or similar CRM tools is relevant.</p><p>Join a company investing in a business-critical CRM platform and Support current operations, contributing to future system improvements & integration. </p><p>** The company uses a cloud-based information CRM management platform similar to Dragonfly that can function as a CRM, project management, document management, and service tracking system in one centralized environment. It is highly customizable and designed to adapt to business needs.</p><p>KEYS: </p><p>Administer, configure, and support a highly customized CRM platform</p><p>Support internal users with day-to-day CRM issues & break/fix tickets</p><p>Troubleshoot issues and collaborate with stakeholders on solutions</p><p>Test updates and changes in a sandbox environment</p><p>Maintain CRM configuration settings and ongoing enhancements</p><p>Manage pricing data & master data</p><p>Partner closely with internal sales teams to provide support and issue resolution</p><p>Document processes, configurations, and support activities thoroughly</p><p>Assist with future integration efforts between CRM and Oracle NetSuite ERP</p><p>Support workflow-driven processes involving quotes, orders, and invoices</p><p>Experience in CRM administration, CRM business analysis, or sales systems support</p><p>Exposure to ERP integration projects, especially Oracle NetSuite</p><p>Comfortable with both technical & business-facing roles Direct hire role with base salary up to $125K, plus bonus/ benefits. For immediate and confidential consideration, please message Carrie Danger on LinkedIn. This is a CRM Administrator / CRM Techno-Functional Analyst Direct Hire position up to $130K BASE PLUS Bonus + PERKS! For immediate / confidential consideration, best to call me directly or message me on LinkedIn, Carrie Danger, SVP Technology & Digital Practice / Permanent Placement Division, Nebraska @ My Direct Office #: 515-259-6087 or my cell is 515-991-0863 & e-mail resume confidentially to Carrie Danger – My direct email address is on my LinkedIn profile.</p>
We are looking for an experienced ERP/CRM Configuration Analyst to support annuity product setup and ongoing configuration work within a policy administration environment. This contract-to-permanent opportunity is ideal for a detail-oriented individual who understands how to turn business needs into precise system changes while partnering closely with product, compliance, actuarial, operations, and technical teams. The role focuses on configuration rather than software development and requires strong judgment, documentation discipline, and a solid grasp of annuity-related processes.<br><br>Responsibilities:<br>• Configure, update, and sustain annuity product setups within a policy administration platform, with emphasis on accuracy and operational reliability.<br>• Interpret business and product documentation to design system configurations that align with functional goals and downstream processing needs.<br>• Work closely with stakeholders across Product, Operations, IT, Compliance, actuarial, and technical support teams to coordinate changes and confirm expected outcomes.<br>• Evaluate the effect of proposed updates, complete unit-level validation, and support broader testing efforts to confirm configuration quality before release.<br>• Investigate configuration-related issues, identify root causes, and deliver timely solutions to minimize disruption to business operations.<br>• Maintain clear records of configuration decisions, process steps, and implemented changes to support audits, knowledge transfer, and ongoing maintenance.<br>• Contribute to product rollouts, enhancements, and day-to-day maintenance activities within the annuity administration environment.<br>• Assist with quality assurance preparation by helping define test scenarios and validating that configured changes meet business and regulatory expectations.<br>• Recommend practical improvements to configuration practices, workflows, and system usage to increase efficiency and reduce risk.
<p>We are seeking a skilled <strong>Business Analyst</strong> to support software implementation initiatives in an <strong>Agile environment</strong>. This role will work closely with business stakeholders, product owners, developers, QA teams, and project managers to gather requirements, analyze business processes, and help drive successful delivery across the <strong>software development life cycle (SDLC)</strong>.</p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with stakeholders to gather, document, and validate business and system requirements.</li><li>Translate business needs into clear user stories, functional requirements, workflows, and acceptance criteria.</li><li>Support software implementation projects from discovery and planning through testing, deployment, and post-go-live support.</li><li>Participate in Agile ceremonies, including sprint planning, daily standups, backlog refinement, reviews, and retrospectives.</li><li>Collaborate with cross-functional teams to identify process improvements and recommend technology solutions.</li><li>Analyze current-state and future-state business processes and document gaps, risks, and dependencies.</li><li>Assist with UAT planning, test case review, defect tracking, and validation of delivered solutions.</li><li>Ensure requirements are aligned with business goals and implementation timelines.</li><li>Prepare project documentation, status updates, and stakeholder communications throughout the SDLC.</li></ul><p><br></p>
We are looking for a Business Analyst to support a payroll modernization initiative in Farmington, Connecticut. This Long-term Contract position will focus on evaluating current pay cycle practices, shaping a compliant bi-weekly arrears approach, and partnering with payroll, HR, and finance stakeholders to ensure a smooth rollout. The role is ideal for someone who can translate operational needs into practical process improvements while maintaining accuracy and regulatory alignment.<br><br>Responsibilities:<br>• Examine current payroll workflows and identify the business impacts of moving from a semi-monthly schedule to a bi-weekly arrears model.<br>• Gather input from payroll, HR, finance, and related teams to define business needs, risks, and implementation priorities.<br>• Develop clear business requirements, process documentation, and gap analyses to support payroll process changes.<br>• Recommend practical solutions that improve payroll operations, support compliance, and align with organizational objectives.<br>• Partner with stakeholders to plan, validate, and coordinate implementation activities tied to the new pay frequency structure.<br>• Support testing efforts by reviewing scenarios, confirming expected outcomes, and helping resolve process-related issues.<br>• Monitor regulatory and policy considerations to help ensure payroll changes are implemented accurately and responsibly.<br>• Assist with change management activities, including communication planning, user readiness, and post-implementation support.
<p>We are seeking an experienced <strong>Business Analyst</strong> with a strong background in the <strong>Property & Casualty Insurance</strong> industry to support complex technology initiatives. This role will partner with business stakeholders, technical teams, and third-party vendors to gather, analyze, and document functional requirements for underwriting, claims, and data-focused projects.</p><p>The ideal candidate brings deep knowledge of the <strong>P&C insurance domain</strong>, particularly underwriting operations and policy administration, along with strong technical analysis skills and the ability to translate business needs into clear requirements.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Gather, analyze, and document business and functional requirements for complex IT projects.</li><li>Work closely with business users, developers, architects, QA teams, infrastructure teams, and software vendors to ensure requirements are clearly defined and delivered on time.</li><li>Support initiatives related to <strong>underwriting</strong>, <strong>claims applications</strong>, <strong>data integration</strong>, and <strong>data quality</strong>.</li><li>Translate business processes and needs into detailed functional specifications, workflows, and use cases.</li><li>Partner with stakeholders to improve system functionality and support business objectives across the insurance policy lifecycle.</li><li>Assist with requirements validation, testing support, and issue resolution throughout the project lifecycle.</li><li>Identify opportunities where technology can improve operational efficiency and business outcomes.</li></ul><p><br></p>
<p>We are looking for an experienced Business Analyst. This role offers the opportunity to work with a global team and contribute to impactful projects.</p><p><br></p><p>Responsibilities:</p><p>• Analyze user requirements, workflows, and procedures to identify opportunities for automation or system improvement.</p><p>• Collaborate with stakeholders to assess system capabilities and recommend updates or enhancements.</p><p>• Oversee the testing, maintenance, and implementation of computer programs and systems.</p><p>• Provide training and guidance to staff and users to ensure effective utilization of systems and tools.</p><p>• Conduct interviews, surveys, or job observations to understand how data is processed and identify areas for optimization.</p><p>• Lead efforts to expand or modify systems to meet evolving business needs and improve workflows.</p><p>• Offer expert advice to clients on information processing and computation requirements.</p><p>• Deliver constructive feedback and mentorship to team members to support their growth and development.</p><p>• Facilitate communication within teams, ensuring alignment on project goals and deliverables.</p><p>• Ensure adherence to Agile Scrum methodologies in project execution.</p>
<p>An established and growing SaaS organization is seeking a highly analytical and commercially minded Business Analyst to join its finance and operations team. This is a high-impact role designed to elevate business intelligence capabilities across the organization, with a strong focus on market insights, pricing strategy, and customer analytics.</p><p>This position is ideal for a sharp, strategic thinker who can bridge the gap between data and decision-making, helping leadership better understand performance drivers and opportunities for growth.</p><p><strong>Key Responsibilities</strong></p><ul><li>Gather and document business requirements to support cross-functional initiatives</li><li>Analyze customer usage, behavior trends, and engagement patterns to inform strategic decisions</li><li>Develop ideal customer profiles (ICP) and geographic market insights</li><li>Conduct pricing analysis and support optimization strategies across products and services</li><li>Monitor and report on customer programs, including loyalty and retention initiatives</li><li>Perform competitive and market analysis across multiple regions and segments</li><li>Analyze vendor and service costs, including fee structures and billing alignment</li><li>Support acquisition efforts through financial modeling and strategic analysis</li><li>Partner with leadership to track KPIs, performance metrics, and operational trends</li><li>Deliver data-driven insights through dashboards, reports, and executive summaries</li><li>Collaborate cross-functionally with finance, sales operations, and accounting teams</li><li>Leverage data tools and systems to improve reporting accuracy and efficiency</li><li>Contribute to building and enhancing business intelligence infrastructure</li></ul><p><br></p>
<p>We are looking for an experienced Business Analyst to support a long-term contract engagement. This role centers on Saviynt-focused project work, partnering with stakeholders to clarify business needs, translate requirements into practical solutions, and help drive a successful implementation. The ideal candidate brings strong analytical thinking, clear documentation skills, and the ability to work effectively in Agile environments while supporting identity-related business processes.</p><p><br></p><p>Responsibilities:</p><p>• Gather, analyze, and refine business needs related to Saviynt initiatives and translate them into clear functional requirements.</p><p>• Partner with project teams, business stakeholders, and technical resources to align solution design with operational objectives.</p><p>• Review existing processes and identify gaps, risks, and opportunities for improvement within identity and access-related workflows.</p><p>• Create and maintain detailed business documentation, including requirement artifacts, process maps, user stories, and supporting analysis.</p><p>• Participate in Agile ceremonies and contribute to backlog refinement, prioritization discussions, and solution validation activities.</p><p>• Support implementation efforts by helping coordinate testing, documenting outcomes, and ensuring requirements are fully addressed.</p><p>• Facilitate stakeholder discussions to clarify expectations, resolve questions, and maintain momentum across project deliverables.</p><p>• Provide analytical support for additional Saviynt-related work as new project demands emerge.</p>
We are looking for a skilled Business Analyst to serve as a key liaison between business stakeholders and IT teams, ensuring the efficient use of SAP S/4HANA modules. This role requires a proactive individual who can oversee system stability, manage vendor relationships, and provide functional support to enhance business processes. Based in Stamford, Connecticut, you will play an integral role in driving operational excellence and delivering measurable improvements to the organization.<br><br>Responsibilities:<br>• Serve as the primary point of contact for assigned SAP S/4HANA modules, including Financial Accounting & Controlling (FI CO), Materials Management (MM), Sales and Distribution (SD), and Group Reporting.<br>• Ensure the stability and consistency of SAP processes across the organization.<br>• Lead and mentor internal SAP specialists, aligning their efforts with business priorities.<br>• Review and validate incident reports, fixes, and change requests proposed by external SAP providers.<br>• Collaborate with stakeholders to gather business requirements and translate them into detailed functional specifications.<br>• Support initiatives aimed at analyzing, harmonizing, and improving business processes.<br>• Coordinate SAP-related activities, ensuring readiness for system go-lives and smooth transitions.<br>• Maintain compliance with IT governance and change management standards for SAP changes.<br>• Manage integrations between SAP and related systems, such as HR platforms and third-party applications.<br>• Act as the primary functional liaison with SAP partners and escalate risks or issues to IT leadership when necessary.
<p>We are looking for a Business Analyst to join a growing SaaS company in Fairfield County, Connecticut and take a central role in finance and operational performance. This position blends day-to-day ownership of core financial activities with analytical support for leadership decisions, helping the business improve visibility, efficiency, and long-term scalability. The ideal candidate is comfortable working independently, partnering across teams, and translating financial and operational data into practical business insight.</p><p><br></p><p>Responsibilities:</p><p>• Direct end-to-end accounting activities, including payables, receivables, journal entries, reconciliations, and month-end close within the company’s financial systems.</p><p>• Administer recurring subscription billing, issue invoices, and ensure revenue is recorded accurately in alignment with applicable accounting standards.</p><p>• Monitor and communicate key SaaS performance indicators such as recurring revenue trends, customer churn, retention measures, and deferred revenue balances.</p><p>• Coordinate payroll processing, track cash position and operating runway, and support disciplined expense management in a fast-paced growth environment.</p><p>• Oversee sales tax requirements and work with external advisors to support filings, documentation, and audit readiness.</p><p>• Prepare monthly financial and operating reports for leadership, linking business results to overall company performance.</p><p>• Partner with company leaders to evaluate unit economics, business performance trends, and opportunities to strengthen profitability.</p><p>• Contribute to pricing decisions, contract review, and commercial analysis for enterprise customer agreements and vendor relationships.</p><p>• Identify and implement improvements to financial and operational tools, reporting processes, automations, and system integrations to support scale.Fairfiled</p>
<p><b> 🚨 NetSuite Accountants — Ready to Own the Numbers AND the System?</b></p><p><strong>If you’ve ever thought,</strong> <em>“our ERP should actually make close and reporting easier…”</em> — this is your chance to fix it.</p><p><strong>Our client is hiring a Senior Accounting professional who’s also a NetSuite power user</strong> to take ownership of the system and elevate how finance operates day to day.</p><p><strong>Why this role stands out:</strong></p><ul><li><strong>Own NetSuite from a finance lens</strong> — not IT-driven, but accounting-led</li><li><strong>Direct exposure to Controller + leadership</strong> (your work actually gets used)</li><li><strong>Blend of accounting + systems</strong> — improve close, reporting, and data integrity</li><li><strong>Opportunity to clean up processes and build a scalable foundation for growth</strong></li></ul><p><strong>What you’ll actually be doing:</strong></p><ul><li>Lead <strong>month-end close improvements inside NetSuite</strong></li><li>Clean up and optimize <strong>financial reporting, dashboards, and KPIs</strong></li><li>Own <strong>chart of accounts, data integrity, and system workflows</strong></li><li>Partner with operations on <strong>inventory, costing, and financial visibility</strong></li><li>Identify gaps and <strong>drive process improvements that make accounting faster + cleaner</strong></li><li>Act as the <strong>go-to person for NetSuite within the finance team</strong></li></ul><p><strong>✅ What we’re looking for:</strong></p><ul><li><strong>Senior Accountant (or similar)</strong> background with full <strong>month-end close ownership</strong></li><li>Strong <strong>NetSuite experience</strong> (power user mindset)</li><li>Experience with <strong>inventory, costing, or manufacturing accounting</strong> is a big plus</li><li><strong>5+ years of accounting experience</strong> with systems exposure</li><li><strong>Accounting or Finance degree</strong> (CPA is a plus)</li><li>Someone who’s been in the trenches and knows <strong>where systems should work better</strong></li></ul><p> <strong>📍 The Woodlands / Houston</strong></p><p> <strong>💼 High-visibility role with real ownership</strong></p><p> </p>
We are looking for a Business Analyst to support enterprise application initiatives in Waltham, Massachusetts. This Long-term Contract position will work closely with business and technical teams to translate operational needs into clear documentation, testing plans, and process improvements. The role focuses on strengthening procurement and finance-related workflows, improving system adoption, and helping ensure successful delivery through implementation, validation, and post-launch support.<br><br>Responsibilities:<br>• Work with teams across finance, procurement, accounts payable, clinical operations, and other departments to identify needs and turn them into clear business and functional requirements.<br>• Lead discovery sessions, stakeholder meetings, and workflow reviews to map current operations and define future process improvements.<br>• Produce and maintain project artifacts such as requirements documents, user stories, process diagrams, use cases, and related supporting documentation.<br>• Partner with internal stakeholders and external implementation resources to review solution designs and confirm system setups meet business expectations.<br>• Evaluate existing workflows to uncover opportunities for efficiency gains, automation, and stronger process performance using platforms such as Coupa and Auxilius.<br>• Build testing approaches, scenarios, scripts, and detailed cases that align with approved requirements and expected business outcomes.<br>• Carry out functional, integration, regression, and end-to-end testing across procurement, budgeting, forecasting, invoicing, payments, approvals, and reporting activities.<br>• Verify data quality, system integrations, workflow behavior, reporting outputs, and converted information while documenting issues and supporting resolution efforts.<br>• Assist with user acceptance testing preparation, training materials, knowledge sharing, go-live readiness, and post-deployment stabilization activities.<br>• Maintain traceability between requirements and testing while ensuring project documentation meets internal standards and applicable regulatory expectations.
<p><strong>Job Title</strong></p><p>Lead Business Systems Analyst</p><p> </p><p><strong>Company Overview</strong></p><p>A leading public-sector organization based in Los Angeles, CA, dedicated to delivering high-quality services to its community through innovation, transparency, and operational excellence. The organization leverages modern technology solutions to enhance service delivery, improve internal processes, and support data-driven decision-making across departments.</p><p> </p><p><strong>Role Summary</strong></p><p>The Lead Business Systems Analyst serves as a strategic partner bridging business needs and technology solutions. This role leads large-scale system initiatives, drives process improvements, and ensures business applications are optimized for performance and user experience. Based in Los Angeles, CA, this position plays a critical role in shaping technology roadmaps and delivering impactful solutions that support organizational objectives while overseeing a small team.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead business systems initiatives, serving as a primary liaison between technical teams and business stakeholders</li><li>Gather, analyze, and document business requirements, translating them into functional specifications and user stories</li><li>Oversee system implementations, upgrades, and enhancements across enterprise applications</li><li>Develop and maintain technology roadmaps aligned with business strategy</li><li>Manage vendor relationships, including RFP/RFI/RFQ processes and contract oversight</li><li>Configure, test, and support enterprise software systems to ensure reliability and performance</li><li>Monitor system performance, identify improvement opportunities, and implement optimization strategies</li><li>Facilitate training sessions and develop documentation to support end users and self-service capabilities</li><li>Lead incident response efforts, including root cause analysis and post-incident reviews</li><li>Provide technical leadership, mentoring, and oversight to a team of 3–4 direct reports</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$120,000 – $140,000</li><li>Competitive benefits package including healthcare, retirement plans, and paid time off</li><li>Opportunities for professional development and certification support</li></ul><p><strong>Additional Details</strong></p><ul><li>Work model: Hybrid (3 days onsite per week)</li><li>Position includes oversight of a small team (3–4 direct reports)</li><li>May require occasional evenings or weekend support for critical system needs</li><li>Opportunity to work on high-impact, enterprise-level systems and initiatives</li><li>Eligibility Requirement: Candidates must be U.S. citizens or lawful permanent residents</li><li>Background Screening Requirement: Employment is contingent upon successfully passing a comprehensive background check, consistent with applicable la</li></ul>
We are looking for an experienced Business Analyst to support Oracle-focused initiatives within a utilities and infrastructure environment in Hampton, New Hampshire. This Long-term Contract position will work closely with business and technical teams to define needs, improve workflows, and help deliver effective solutions across finance, operations, and IT. The ideal candidate brings strong analytical skills, hands-on Oracle experience, and the ability to turn complex business objectives into clear, actionable documentation.<br><br>Responsibilities:<br>• Partner with business leaders and technical teams to identify, clarify, and document functional and operational needs for Oracle-based applications.<br>• Convert business objectives into detailed requirements, user stories, process flows, and supporting documentation for delivery teams.<br>• Evaluate current workflows to uncover efficiency opportunities and recommend practical system or process enhancements.<br>• Support Oracle-related implementations, platform updates, integrations, and other enterprise application initiatives.<br>• Lead requirement workshops, stakeholder discussions, and validation sessions to confirm scope, priorities, and expected outcomes.<br>• Work closely with developers, database specialists, and quality teams to ensure delivered solutions meet business expectations.<br>• Assist with planning, coordination, and issue resolution for Oracle environment changes, including upgrade or migration-related activities.<br>• Create and maintain process maps, workflow documentation, and reporting artifacts to support decision-making and knowledge sharing.
<p>Robert Half is hiring! We are looking for a Business Analyst to support cross-functional initiatives in Columbia, South Carolina. This role will partner with operational, clinical, financial, and technical teams to turn business needs into well-defined plans that guide delivery. The ideal candidate brings strong analytical thinking, clear communication, and the ability to keep projects organized from intake through implementation.</p><p><br></p><p>Responsibilities:</p><p>• Lead discovery meetings with stakeholders from pharmacy, finance, billing, clinical operations, communications, compliance, and IT to capture and confirm business and technical needs.</p><p>• Shape project plans by outlining objectives, deliverables, dependencies, timelines, and success measures before work begins.</p><p>• Manage the intake process for new requests entering the Business Intelligence team, ensuring each item is clearly defined and ready for technical review.</p><p>• Build productive relationships with sponsors, department leaders, and executives by providing updates, clarifying changes, and aligning expectations throughout each project.</p><p>• Monitor active initiatives against agreed scope and schedule, highlighting risks, barriers, and key decisions to stakeholders and leadership.</p><p>• Support portfolio prioritization by evaluating business impact and effort for incoming work and helping maintain an accurate project inventory.</p><p>• Create and maintain clear project records such as requirements documents, acceptance criteria, scope summaries, and post-launch documentation.</p><p>• Coordinate across departments to identify overlapping needs, manage shared dependencies, and reduce duplicated work across teams.</p><p>• Recommend improvements to intake, requirements, and delivery practices by identifying recurring gaps, rework, and inefficiencies.</p>
We are looking for an experienced Business Analyst to support a portfolio of ServiceNow initiatives for an education-focused organization in Cambridge, Massachusetts. This is a Long-term Contract position expected to run for at least 6 months, with a strong likelihood of extending to 12 months and potential for longer-term opportunity. The role centers on translating business needs into scalable ServiceNow solutions, strengthening reporting capabilities, and helping teams deliver enhancements that improve workflows across multiple departments. You will partner with technical and business stakeholders to drive requirements, testing, dashboard development, and release support in a fast-moving environment.<br><br>Responsibilities:<br>• Lead discovery sessions with stakeholders to define business needs and convert them into clear functional requirements for ServiceNow initiatives.<br>• Support delivery of multiple concurrent projects involving areas such as incident management, change management, hardware processes, and software asset management.<br>• Develop reporting strategies and build dashboards that provide meaningful operational insights for business and IT teams.<br>• Collaborate with ServiceNow developers and platform team members to plan enhancements, validate solutions, and align configurations with user needs.<br>• Coordinate and support user acceptance testing by preparing test scenarios, documenting outcomes, and helping resolve issues before release.<br>• Monitor platform updates and assist with recurring release activities, ensuring new functionality is tested and introduced smoothly.<br>• Help optimize ServiceNow usage across departments including finance, research, and human resources through workflow improvements and process automation.<br>• Contribute to initiatives such as portal enhancements, reporting improvements, and deployment of new incident management capabilities.<br>• Participate in stakeholder meetings and ongoing communication to track progress, manage expectations, and maintain project momentum.
<p>Financial Analyst</p><p>The Woodlands, TX (Fully In-Office)</p><p>Our client, a growing regional organization with operations across multiple states, is seeking a Financial Analyst for an immediate opportunity. This is a newly created position driven by company growth and offers significant visibility throughout the organization.</p><p>The Financial Analyst will partner closely with Accounting, Finance, Operational, Supply Chain, and Logistics leadership to analyze business performance, develop meaningful reporting, and identify opportunities for operational improvement. This role is ideal for a data-driven professional who enjoys working with large datasets, building impactful dashboards, and supporting strategic decision-making.</p><p>Key Responsibilities</p><ul><li>Analyze operational and financial data to identify trends, opportunities, and key performance indicators (KPIs).</li><li>Develop, maintain, and enhance complex reporting and dashboards utilizing Power BI.</li><li>Partner with Accounting, Finance, Operations, Supply Chain, and Logistics teams to provide actionable insights that drive business performance.</li><li>Monitor and analyze capital expenditures (CapEx) and operational expenditures (OpEx).</li><li>Support the purchase, movement, tracking, and analysis of physical goods across multiple locations.</li><li>Perform supply chain and logistics analysis to identify inefficiencies, optimize processes, and improve operational performance.</li><li>Analyze inventory movement, utilization trends, transportation metrics, and distribution-related data to support business objectives.</li><li>Assist leadership with forecasting, budgeting, performance analysis, and operational reporting.</li><li>Create and automate reporting processes to improve efficiency and decision-making.</li><li>Present findings and recommendations to various levels of management.</li></ul><p><br></p>
<p>We are looking for a Sr. Technical Data Product Owner (Sr. Business Data Analyst) to support high-visibility data initiatives for a Global Retail organization. This Long-term Contract position will partner closely with business leaders and data engineering teams to translate business needs into well-defined data solutions, with a strong emphasis on delivery, validation, and stakeholder alignment. The role is ideal for someone who can navigate complex data environments, coordinate cross-functional efforts, and keep projects moving efficiently from discovery through implementation.</p><p><br></p><p>Responsibilities:</p><p>• Partner with stakeholders to capture business objectives, clarify data needs, and turn those inputs into thorough functional documentation.</p><p>• Lead data-focused project activities by coordinating requirements, source-to-target mapping, and planning for migration and integration efforts.</p><p>• Serve as the key connection point between business teams and Data/BI engineering resources to keep scope, priorities, and expectations aligned.</p><p>• Oversee delivery progress across multiple data workstreams, ensuring milestones are met and outcomes reflect agreed business goals.</p><p>• Review data results and perform analysis to confirm accuracy, completeness, and consistency with stakeholder expectations.</p><p>• Create process mockups or early solution concepts that help teams evaluate requirements and refine the proposed approach.</p><p>• Support testing, validation, and quality checks for data products to improve confidence in delivered solutions.</p><p>• Guide business users through handoffs, knowledge transfer, and adoption activities so new data capabilities are understood and used effectively.</p><p>• Build strong working relationships across teams and establish effective communication paths that support timely decisions and issue resolution.</p>
We are looking for a Business Analyst to turn operational, financial, and marketing information into practical insights that support smarter decisions and stronger business results in Salt Lake City, Utah. This role will partner with leadership to track performance, surface trends, and recommend improvements that strengthen efficiency, visibility, and profitability. The ideal candidate brings a data-driven mindset, clear communication skills, and the ability to translate complex findings into meaningful business actions.<br><br>Responsibilities:<br>• Analyze data from business, financial, and marketing sources to identify patterns, risks, and opportunities that influence performance.<br>• Create and maintain dashboards, scorecards, and recurring reports that give leaders a clear view of key performance indicators.<br>• Review revenue, cost, margin, and profitability results to highlight trends and support better financial decision-making.<br>• Examine workflows and operating practices to uncover inefficiencies and propose process improvements that increase productivity.<br>• Assess campaign and customer performance by tracking acquisition costs, conversion activity, and return on marketing investment.<br>• Investigate performance variances, determine underlying causes, and present actionable recommendations to address gaps.<br>• Work closely with managers and stakeholders to define benchmarks, align on goals, and support planning priorities.<br>• Deliver findings to leadership through concise summaries, visual reporting, and business-focused recommendations.<br>• Contribute to forecasting, budgeting, and strategic planning efforts with accurate analysis and dependable reporting.<br>• Maintain data quality across reporting systems by monitoring consistency, accuracy, and integrity of business information.
<p>We are looking for an experienced Business Analyst to support data-driven decision-making across customer, product, and market initiatives in Broomfield, Colorado. This role focuses on translating complex business questions into actionable insights that improve pricing, strengthen customer programs, and guide strategic planning. The ideal candidate brings strong analytical judgment, a deep understanding of business performance metrics, and the ability to communicate findings clearly to cross-functional stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Develop clear business requirement documents that align stakeholder needs with measurable project outcomes.</p><p>• Examine customer utilization patterns and behavioral trends to uncover opportunities for growth, retention, and service improvement.</p><p>• Analyze regional, demographic, and organizational market data to identify meaningful patterns that inform business strategy.</p><p>• Evaluate product pricing performance and recommend adjustments that support profitability and competitive positioning.</p><p>• Track loyalty program results and prepare reporting that highlights performance, engagement, and areas for enhancement.</p><p>• Conduct ad hoc customer and product analyses to support operational planning and strategic initiatives.</p><p>• Assess competitor activity across multiple markets to provide insight into industry positioning and emerging risks.</p><p>• Review carrier fee activity by comparing vendor charges with customer billing data to identify variances and improve accuracy.</p><p>• Support acquisition-related analysis by delivering research, performance assessments, and business insight for decision-making.</p><p>• Apply emerging AI knowledge to enhance analysis approaches, reporting capabilities, and business recommendations where appropriate.</p><p><br></p><p>Benefits include unlimited PTO, competitive health/vision/dental coverage, 401k with competitive company match, and flexible work options. </p>
<p>We are seeking an experienced IT Business Analyst to support software implementation initiatives from planning through post-deployment. This role will partner with business stakeholders, project teams, and technical resources to gather requirements, document processes, support solution design, and help ensure successful delivery of enterprise software solutions. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with business stakeholders to gather, analyze, and document functional and technical requirements. </li><li>Translate business needs into clear process flows, user stories, use cases, and functional specifications. </li><li>Support software implementation projects, including requirements validation, testing coordination, issue tracking, and deployment readiness. </li><li>Facilitate meetings, workshops, and status updates with cross-functional teams. </li><li>Evaluate current business processes and identify opportunities for improvement through system enhancements and process optimization. </li><li>Work closely with developers, vendors, project managers, and QA teams to ensure requirements are understood and delivered accurately. </li><li>Assist with data mapping, migration validation, and integration-related activities as needed. </li><li>Develop user documentation, training materials, and support change management efforts during implementation. </li><li>Help coordinate user acceptance testing and ensure business signoff prior to go-live. </li><li>Provide post-implementation support, issue analysis, and continuous improvement recommendations. </li></ul>