We are looking for a dedicated Collections Specialist to join our team on a contract basis. This position offers the opportunity to work remotely within the Central or Eastern time zones and supports our financial operations through efficient debt collection and account management. Based in Fort Lauderdale, Florida, this role is ideal for professionals with expertise in Workday Financial Management and commercial collections.<br><br>Responsibilities:<br>• Manage the collection process for outstanding commercial and consumer accounts, ensuring timely payments.<br>• Utilize Workday Financial Management tools to track and report on account status and collection efforts.<br>• Communicate effectively with clients to resolve payment issues and negotiate repayment plans when necessary.<br>• Collaborate with internal teams to review account details and address discrepancies in billing.<br>• Monitor and analyze accounts receivable aging reports to prioritize collection activities.<br>• Maintain accurate records of all collection activities, ensuring compliance with company policies.<br>• Ensure adherence to credit and collections policies while meeting performance targets.<br>• Provide regular updates to management on collection metrics and progress.<br>• Support billing and invoicing processes to maintain financial accuracy.<br>• Identify opportunities to improve collection procedures and enhance efficiency.
We are looking for a skilled Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will play a crucial role in managing cash receipts, reconciling accounts, and maintaining financial accuracy. The ideal candidate will have a keen eye for detail, strong problem-solving abilities, and experience working with commercial and consumer collections.<br><br>Responsibilities:<br>• Accurately record daily cash receipts into customer accounts and ensure all payments are applied correctly.<br>• Investigate account discrepancies, including short payments and misapplications, and resolve customer inquiries.<br>• Perform daily balancing procedures to verify cash postings, sales, and credits align with the general ledger.<br>• Prepare monthly reconciliations of cash receipts to the general ledger.<br>• Update complex Excel reports regularly and provide management with timely updates.<br>• Support the team lead by reviewing daily tasks, redistributing workloads, and ensuring deadlines are met.<br>• Assist with training new team members and providing guidance on new processes.<br>• Provide documentation and support for periodic third-party audits.<br>• Participate in system testing, automation initiatives, and other enhancement projects.<br>• Identify inefficiencies in processes and propose actionable solutions.
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
We are looking for a skilled Collections Specialist to join our team in Greensboro, North Carolina. This long-term contract position is ideal for someone who is detail oriented and has expertise in business-to-business collections and accounts receivable processes. If you excel in managing payment discrepancies and ensuring timely billing resolutions, we encourage you to apply.<br><br>Responsibilities:<br>• Handle business-to-business collections by contacting clients to resolve outstanding balances.<br>• Investigate and correct misapplied payments to ensure accurate financial records.<br>• Maintain detailed documentation of all collection activities and communications.<br>• Collaborate with internal teams to address account discrepancies and improve payment processes.<br>• Monitor accounts receivable balances and follow up on overdue invoices.<br>• Apply established credit and collection policies to minimize risks and improve cash flow.<br>• Provide regular updates and reports on collection efforts and account statuses.<br>• Communicate effectively with customers to address billing concerns and negotiate payment arrangements.<br>• Analyze account histories to identify payment trends and potential issues.<br>• Ensure compliance with company policies and industry regulations during collection activities.
We are looking for an experienced Collections Specialist to join our team in Orange Park, Florida. This long-term contract position offers an opportunity to manage and oversee collections processes in both commercial and consumer settings. The ideal candidate will bring a wealth of expertise in credit and billing collections, as well as proficiency in business-to-business integration.<br><br>Responsibilities:<br>• Oversee accounts receivable collections for commercial and consumer accounts, ensuring timely payments and resolving discrepancies.<br>• Implement and refine collection processes to maintain compliance with company standards and industry regulations.<br>• Monitor billing and payment activities to identify overdue accounts and initiate appropriate follow-up actions.<br>• Collaborate with clients and internal teams to address payment concerns and negotiate solutions.<br>• Utilize B2B integration tools to streamline communication and transactions between business partners.<br>• Analyze credit data to assess risk and make informed decisions on collections strategies.<br>• Manage and track collection activities using HCM SaaS Oracle Fusion systems.<br>• Provide regular reports on collection performance and outstanding receivables to management.<br>• Train and guide entry level staff on effective collection practices and tools.<br>• Maintain confidentiality and professionalism while handling sensitive financial information.
<p>We are looking for a dedicated Collections Specialist to join our team in Oakwood, GA. This role is pivotal in overseeing a high-value portfolio, ensuring prompt payments, and maintaining strong relationships with key clients.</p><p><br></p><p>Responsibilities:</p><p>• Make frequent outbound calls to clients to address overdue accounts and encourage timely payments.</p><p>• Analyze aging reports to identify overdue payments and investigate reasons for delays.</p><p>• Collaborate with cross-functional teams to resolve account discrepancies and streamline collection efforts.</p><p>• Monitor and report on collections metrics, including portfolio performance and payment trends.</p><p>• Maintain accurate and up-to-date customer account information using relevant systems.</p><p>• Identify patterns in customers' payment behaviors and recommend strategies to address underlying causes of non-payment.</p><p>• Utilize advanced Excel functions, such as pivot tables and VLOOKUPs, to analyze data and present performance insights.</p><p>• Communicate effectively with both local and international teams to ensure alignment in collection strategies.</p><p>• Handle large-scale data sets to track and optimize collections processes.</p><p>• Proactively suggest improvements to enhance efficiency in billing and collections procedures.</p>
We are looking for a detail-oriented Collections Specialist to join our team in Alpharetta, Georgia. This long-term contract position offers an opportunity to manage accounts receivable and ensure customer payments are collected promptly and accurately. The ideal candidate will bring exceptional communication skills and proficiency in tools like NetSuite and Microsoft Excel to support efficient collection processes. Collaboration with internal teams and external clients will be key to success in this role.<br><br>Responsibilities:<br>• Oversee and manage accounts receivable to ensure payments are collected within the required timeframes.<br>• Investigate and resolve billing issues, payment discrepancies, and disputes effectively.<br>• Maintain accurate and up-to-date documentation of collection activities using NetSuite and other systems.<br>• Generate and analyze aging reports and collection metrics, utilizing advanced Excel functions.<br>• Work closely with Sales, Customer Service, and Finance teams to address and resolve customer concerns.<br>• Identify accounts that require escalation or recommend write-offs when appropriate.<br>• Ensure adherence to company policies and compliance with relevant regulations.<br>• Implement effective collection strategies to minimize outstanding balances.<br>• Communicate regularly with customers to facilitate timely payment resolutions.<br>• Provide insights and recommendations to improve collection processes and efficiency.
<p>We are looking for a skilled Collections Specialist to join our client in Columbus, Ohio. In this contract to permanent role, you will be responsible for managing both commercial and consumer collections, ensuring timely payments from clients and maintaining positive relationships. This position offers an opportunity to leverage your expertise in credit and billing processes while contributing to the financial health of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage commercial and consumer collections efforts to ensure timely recovery of outstanding payments.</p><p>• Monitor and analyze account balances to identify overdue payments and take appropriate action.</p><p>• Communicate effectively with clients to resolve payment issues and maintain positive relationships.</p><p>• Review and process billing statements to ensure accuracy and compliance with company policies.</p><p>• Collaborate with internal teams to address discrepancies and coordinate collection strategies.</p><p>• Utilize Microsoft Excel to track collection activities and generate reports.</p><p>• Develop and implement strategies to improve collection processes and reduce outstanding receivables.</p><p>• Maintain detailed and organized records of all collection activities for audit purposes.</p>
We are looking for a skilled Collections Specialist to join our team in Louisville, Kentucky. In this long-term contract role, you will play a key part in managing and recovering outstanding debts from both commercial and consumer accounts. The ideal candidate will bring expertise in credit and billing collections, ensuring compliance with company policies and delivering exceptional service.<br><br>Responsibilities:<br>• Monitor and manage overdue accounts to ensure timely payment resolution.<br>• Communicate professionally with clients to address outstanding balances and resolve payment discrepancies.<br>• Implement effective strategies for recovering debts from commercial and consumer accounts.<br>• Collaborate with internal teams to analyze account details and identify collection opportunities.<br>• Maintain accurate records of collection activities and interactions in company systems.<br>• Ensure compliance with company policies and relevant regulations during collection processes.<br>• Generate reports to track collection performance and assess account status.<br>• Provide exceptional customer service while addressing billing inquiries and resolving issues.<br>• Identify and escalate complex collection cases to management as needed.<br>• Stay updated on industry best practices and changes in collection regulations.
We are looking for an experienced Collections Specialist to join our team in Peabody, Massachusetts. In this long-term contract role, you will play a key part in managing and improving the collections process for both commercial and consumer accounts. Your expertise in credit and billing collections will help ensure timely payments and maintain strong relationships with our clients.<br><br>Responsibilities:<br>• Manage collection efforts for commercial and consumer accounts to ensure timely payments.<br>• Monitor outstanding balances and proactively reach out to clients to resolve overdue invoices.<br>• Develop and implement strategies to streamline collection processes and improve efficiency.<br>• Collaborate with internal teams to address billing discrepancies and resolve client concerns.<br>• Maintain accurate records of collection activities and payment histories.<br>• Analyze account data to identify trends and recommend solutions to mitigate risks.<br>• Communicate effectively with clients, providing clear guidance on payment requirements.<br>• Ensure compliance with company policies and regulatory guidelines during collection activities.<br>• Prepare regular reports on collection outcomes and account statuses for management review.<br>• Build and maintain strong client relationships to foster trust and ongoing cooperation.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Austin, Texas. In this role, you will handle high-volume collections activities while delivering exceptional customer service. The ideal candidate is detail-oriented, proficient in NetSuite, and familiar with business-to-business collections processes.<br><br>Responsibilities:<br>• Manage high-volume collections activities, ensuring timely follow-up on outstanding accounts.<br>• Respond to customer inquiries promptly and professionally, addressing payment-related concerns and resolving any issues.<br>• Prepare and send payment reminders and follow-ups to clients using established protocols.<br>• Perform reconciliation of accounts to identify and resolve discrepancies effectively.<br>• Collaborate with internal teams to address disputes and ensure accurate account management.<br>• Utilize NetSuite to track collections efforts and maintain organized records.<br>• Analyze aging reports to prioritize collection efforts and optimize recovery.<br>• Provide exceptional customer service to build and maintain positive client relationships.<br>• Handle sensitive financial data with discretion and compliance to company policies.
We are looking for a dedicated Collections Specialist to join our team in Burnsville, Minnesota. In this long-term contract position, you will play a crucial role in managing outstanding accounts and ensuring timely payment resolutions. This is an excellent opportunity for someone with strong attention to detail to contribute to efficient credit and collections processes.<br><br>Responsibilities:<br>• Contact customers to resolve overdue accounts and negotiate payment arrangements.<br>• Monitor and maintain accurate records of accounts receivable and payment histories.<br>• Investigate discrepancies in billing and payments to ensure accurate account resolution.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Review credit information to assess account risks and recommend appropriate actions.<br>• Generate regular reports on collections activity and account statuses to management.<br>• Maintain compliance with company policies and relevant regulations during collection activities.<br>• Assist clients with understanding payment terms and resolving disputes.<br>• Identify and escalate complex cases for further review or legal action.<br>• Develop strategies to reduce outstanding balances and improve overall collection rates.
The Collections Specialist is responsible for delivering exceptional customer service related to credit and collection matters. This includes managing the collection process, conducting account adjustments, and resolving invoice discrepancies. The position focuses on minimizing delinquency across assigned accounts and requires timely communication with operations management concerning client account statuses. Key duties include notifying customers about overdue accounts, gathering credit information from financial institutions, and assisting in researching reasons for payment delays.<br><br>Essential Functions:<br><br>Place daily collection calls to clients.<br>Perform in-depth account analysis and research.<br>Generate and maintain necessary reports.<br>Distribute account statements to customers.<br>Communicate directly with customers to settle outstanding account issues.<br>Draft collection letters and prepare lien-related documents as needed.<br>Confirm payment histories and monitor collection progress.<br>Collaborate with sales managers and senior leadership to expedite collections where required.<br>Investigate causes behind unpaid or delayed invoices.<br>Reconcile customer accounts receivable as necessary.<br>Address and resolve email inquiries regarding waivers, billing concerns, short payments, references, etc.<br>Coordinate with legal counsel on collection-related issues.<br>Partner daily with Sales Representatives to evaluate consumer creditworthiness.<br>Undertake additional tasks to support the Accounts Receivable department.<br>Qualifications:<br><br>High school diploma or equivalent required; bachelor’s degree preferred or equivalent combination of education, training, and experience.<br>Minimum of 2 years Accounts Receivable and collections experience.<br>At least 1 year of consumer credit experience; familiarity with personal credit reports and Credit Safe processes.<br>Basic knowledge of leasing programs and residual values.<br>Proficiency with Microsoft applications, particularly Excel; advanced Excel skills are advantageous.<br>Experience with lien setup and releasing is a plus.<br>Strong analytical, problem-solving, and research abilities.<br>Capable of thriving in a fast-paced, dynamic environment.<br>Excellent verbal and written communication skills.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Blue Ash, Ohio. In this role, you will handle incoming payments, reconcile accounts, and recover outstanding balances while maintaining positive relationships with customers. This position requires strong attention to detail and expertise in collection processes.<br><br>Responsibilities:<br>• Process and post incoming payments accurately and efficiently.<br>• Reconcile customer accounts to ensure all records are up-to-date and precise.<br>• Contact customers to collect overdue balances while maintaining a detail-oriented and courteous approach.<br>• Investigate and resolve discrepancies in billing and payments.<br>• Collaborate with internal teams to address and resolve collection issues.<br>• Generate reports detailing collection activities and account statuses.<br>• Ensure compliance with company policies and procedures in all collection efforts.<br>• Communicate effectively with customers to negotiate payment plans when necessary.<br>• Maintain accurate documentation of all collection interactions and transactions.<br>• Provide recommendations for improving collection strategies and processes.
We are looking for a dedicated Collections Specialist to join our team in Blue Ash, Ohio. In this long-term contract role, you will play a pivotal part in addressing accounts payable challenges, ensuring financial accuracy, and improving operational processes. This opportunity is ideal for professionals who thrive in collaborative environments and are committed to delivering results.<br><br>Responsibilities:<br>• Investigate and resolve customer deductions and discrepancies to ensure accurate accounts payable records.<br>• Assist in clearing a significant accounts payable backlog and implement refined procedures to prevent future issues.<br>• Handle daily accounts payable tasks efficiently, contributing to the team's overall productivity.<br>• Collaborate with team members to prioritize immediate financial needs and streamline processes.<br>• Utilize JD Edwards EnterpriseOne software for accounts payable functions, ensuring data accuracy and compliance.<br>• Apply intermediate Excel skills to analyze financial data and support reporting needs.<br>• Communicate effectively with internal and external stakeholders to address payment inquiries and concerns.<br>• Support the team in achieving a 90-120 day goal of backlog resolution and process improvement.<br>• Adapt to on-site work requirements while maintaining a high level of professionalism and attention to detail.<br>• Proactively identify opportunities for process optimization and contribute to long-term financial stability.
We are looking for a dedicated Collections Specialist to join our team in New York, New York. As part of this role, you will manage both commercial and consumer accounts while ensuring timely and accurate credit collections. This position offers an opportunity to utilize your expertise in collection processes and billing management to support the financial success of our organization.<br><br>Responsibilities:<br>• Handle commercial and consumer account collections to recover outstanding balances.<br>• Monitor and manage credit accounts, ensuring payments are received within the specified timelines.<br>• Maintain accurate and organized records of collection activities and account statuses.<br>• Communicate effectively with clients to resolve billing disputes and negotiate payment arrangements.<br>• Collaborate with internal teams to ensure proper documentation and compliance with company policies.<br>• Provide regular updates and reports on collection progress and account receivables.<br>• Utilize established collection processes to optimize recovery efforts and minimize overdue accounts.<br>• Address inquiries and concerns from clients related to billing and payment issues.<br>• Review and analyze account histories to determine appropriate collection strategies.
<p>We are looking for a skilled Collections Specialist to join our team in Miami, Florida. The ideal candidate will excel in managing accounts receivable processes and resolving payment discrepancies while maintaining a high level of organization and attention to detail. This role requires proficiency in utilizing Excel for reporting and analysis, as well as expertise in negotiating payment arrangements effectively.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and manage aging reports to ensure timely collection of outstanding balances.</p><p>• Utilize Excel to organize and analyze data, including the use of pivot tables and VLOOKUP functions.</p><p>• Post payments accurately and reconcile accounts receivable to maintain financial accuracy.</p><p>• Investigate and resolve discrepancies in accounts, ensuring all issues are addressed promptly.</p><p>• Negotiate payment arrangements with clients to facilitate successful collections.</p><p>• Maintain detailed and organized records of all collection activities.</p><p>• Communicate effectively with customers to address billing concerns and resolve disputes.</p><p>• Identify opportunities to streamline collection processes and improve efficiency.</p><p>• Collaborate with internal teams to ensure accurate billing and payment tracking.</p><p><br></p><p>Call if you want to hear more about it. janet.silva@roberthalfcom 786-393-4588</p>
We are looking for a dedicated Collections Specialist to join our team in Indianapolis, Indiana. In this role, you will play a key part in managing overdue accounts and ensuring compliance with federal and state regulations. Your work will focus on providing personalized solutions to borrowers while maintaining organizational standards and promoting financial wellness.<br><br>Responsibilities:<br>• Manage moderately overdue accounts, including auto loans, mortgages, credit cards, and student loans, to prevent charge-offs while adhering to relevant laws and company policies.<br>• Recommend effective loss mitigation strategies to resolve delinquencies and encourage consistent payments.<br>• Handle alerts and notifications related to impound cases, ensuring timely and accurate processing.<br>• Ensure proper issuance of right-to-cure notices and final demand letters prior to initiating foreclosure or repossession.<br>• Coordinate door-knock efforts to engage borrowers before accounts are charged off.<br>• Process cases involving deceased borrowers, including filing claims through Probate Finder.<br>• Perform skip-tracing activities to gather updated information about borrowers.<br>• Support lower-tier delinquency accounts as needed, contributing to overall team performance.
<p>We are looking for a motivated and detail-oriented <strong>Collections Specialist</strong> to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.</p>
<p><strong>Position Title:</strong> Credit and Collections Specialist</p><p><strong>Reports To:</strong> Controller</p><p><strong>Position Type:</strong> Full-Time</p><p><strong>Location:</strong> Vermont</p><p><strong>Position Overview</strong></p><p>The Accounts Receivable Credit and Collections Specialist is responsible for processing and posting customer remittances, reviewing receivable balances, and managing collections for overdue accounts. This role also provides administrative support to the Controller, assists with incoming mail, offers backup for accounts payable and invoicing functions, and coordinates with Sales and Customer Service departments.</p><p><strong>Primary Responsibilities</strong></p><ul><li>Maintain organized physical file systems for customer remittance batches, credit applications, credit limit increases, and collections, including annual file rotation.</li><li>Manage overdue accounts to ensure timely payments and preserve positive customer relationships.</li><li>Identify payment issues and apply appropriate collection strategies on delinquent accounts.</li><li>Maintain and update credit terms and key data within the master ERP file.</li><li>Process and post customer remittances using the bank desktop deposit system and ERP in a timely manner.</li><li>Analyze credit reports and financial data to assess customer creditworthiness and make recommendations to the CFO.</li><li>Communicate with insurance companies regarding delinquent accounts, claims, annual sales declarations, customer data, and credit analysis.</li><li>Prepare documentation for temporary credit limit increases and release sales orders once approved by management.</li><li>Research and interpret accounting data to answer business and financial questions.</li><li>Collaborate with Operations to ensure timely processing of communications and data.</li><li>Review sales orders and maintain credit holds in the ERP as needed.</li><li>Release accurate sales orders for shipment and process manual credits/invoices as requested.</li><li>Conduct credit reference checks and obtain credit/DNB history for new and existing customers.</li><li>Provide backup support for the AR Invoicing Specialist.</li><li>Assist with manual credits for sales spiff programs.</li><li>Calculate sales rebates, customer co-ops, early payment discounts, and other sales reserves.</li><li>Provide backup entry for accounts payable related to inbound and outbound freight invoices.</li><li>Maintain confidentiality and protect organizational value.</li><li>Adhere to all applicable ISO standards.</li><li>Use required Personal Protective Equipment and demonstrate sound firearms safety protocols.</li><li>Keep workstations and department areas clean; promptly report safety and maintenance issues.</li><li>Maintain professionalism, communicate effectively, and support a collaborative work environment.</li><li>Participate in daily 5S workplace organization initiatives.</li><li>Other duties as assigned.</li></ul><p><br></p>
<p><strong>Senior Collections & Accounts Receivable Specialist</strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking a <strong>Senior Collections and Accounts Receivable Specialist </strong>for a Construction client. </p><p>Are you a detail-oriented, process-driven professional with proven Collections and AR expertise, strong communication skills, and a keen eye for process enhancements?</p><p><strong>As the Senior Collections & Accounts Receivable Specialist you will: </strong></p><ul><li>Independently run AR Aging reports, prioritize accounts and collect on overdue invoices and accounts.</li><li>Execute strategies to minimize delinquencies and negotiate payment arrangements as needed.</li><li>Resolve customer disputes and payment delays and escalate unresolved accounts.</li><li>Apply payments in ERP, reconcile AR and address unapplied cash.</li><li>Document all collection activities and review/adjust customer credit limits.</li><li>Prepare and summarize AR aging and collection trends.</li><li>Support audits with accurate documentation.</li><li>Identify and implement AR process improvements.</li></ul><p>This role is ideal for a B2B collections professional who thrives in a dynamic environment, values accuracy, and is committed to driving results through effective collaboration and process optimization.</p><p><strong>Contact Anna Parson at Robert Half </strong>or Apply Now for more details.</p>
<p>We are looking for a detail-oriented Collections Representative to join our team in Conyers, Georgia. In this contract position, you will play a key role in managing financial transactions, ensuring accurate processing of invoices, and maintaining excellent customer service standards. If you have strong organizational skills and thrive in a fast-paced environment, this opportunity is ideal for you.</p><p><br></p><p>Responsibilities:</p><p>• Process customer invoices accurately and efficiently while adhering to company policies.</p><p>• Handle inbound calls and provide attentive support to resolve customer inquiries related to accounts receivable.</p><p>• Review and reconcile accounts to identify discrepancies and ensure timely resolution.</p><p>• Manage check processing and overdraft transactions with precision and attention to detail.</p><p>• Utilize Oracle program and Microsoft Office tools to maintain and organize financial records.</p><p>• Collaborate with internal teams to ensure seamless communication regarding customer accounts.</p><p>• Conduct thorough reviews of invoices and ensure compliance with accounting standards.</p><p>• Address customer concerns with courtesy and maintain strong relationships.</p><p>• Assist in hiring processes by providing necessary documentation and support for onboarding.</p><p>• Perform other accounting functions as needed to support the department's objectives.</p>
<p><strong>Position Summary</strong></p><p>The Collections/Cash Applications Administrator is responsible for managing the accurate and timely application of payments, resolving payment discrepancies, and overseeing collection activities to ensure optimal cash flow. This role plays a critical part in maintaining the financial health of the organization by ensuring patient accounts and insurance payments are processed efficiently and in compliance with healthcare regulations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Cash Applications:</strong></li><li>Accurately post patient and insurance payments to the appropriate accounts in the billing system.</li><li>Reconcile daily deposits and electronic remittance advice (ERA) with bank statements.</li><li>Research and resolve unapplied or misapplied payments promptly.</li><li><strong>Collections:</strong></li><li>Monitor aging reports and follow up on outstanding balances with patients and insurance carriers.</li><li>Initiate collection calls, send statements, and manage payment plans in accordance with company policies.</li><li>Escalate delinquent accounts for further action or third-party collections when necessary.</li><li><strong>Dispute Resolution:</strong></li><li>Investigate and resolve payment discrepancies, denials, and underpayments.</li><li>Collaborate with billing and coding teams to correct claim errors and resubmit as needed.</li><li><strong>Compliance & Reporting:</strong></li><li>Ensure adherence to HIPAA and healthcare compliance standards.</li><li>Prepare and maintain accurate reports on cash posting, collections activity, and account status for management review.</li><li><strong>Customer Service:</strong></li><li>Provide professional and empathetic communication with patients regarding account balances and payment options.</li><li>Respond to inquiries from insurance companies and internal departments promptly.</li></ul><p><br></p>
We are looking for a skilled Collections Specialist to join our team in Boca Raton, Florida. In this Contract to permanent position, you will play a pivotal role in managing accounts and ensuring timely payments while maintaining clear and detail-oriented communication with clients. This role is ideal for someone who thrives in a dynamic, deadline-driven environment and is eager to contribute to the success of the accounts receivable team.<br><br>Responsibilities:<br>• Collect payments to meet monthly and yearly collection goals for accounts over 60 days past due.<br>• Monitor and manage all accounts within the assigned portfolio, ensuring accurate documentation of collection activities.<br>• Provide regular updates on aging reports to support weekly and end-of-month performance tracking.<br>• Collaborate with the Accounts Receivable Manager to remove customers from credit holds and address escalated problem accounts.<br>• Identify accounts requiring external collection agency involvement and coordinate with the sales team as necessary.<br>• Reconcile accounts for write-offs or placement with third-party collection agencies.<br>• Process incoming customer emails and handle internal and external Sales Force tickets promptly.<br>• Manage mid-size and top-tier customer accounts with precision and attention to detail.<br>• Perform additional duties as assigned to support the team’s goals.
