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103 results for Collections Specialist jobs

Collections Specialist
  • Boca Raton, FL
  • onsite
  • Temporary / Contract
  • 23 - 25 USD / Hourly
  • <p>We are seeking a motivated and detail-oriented <strong>Collections Specialist</strong> to join a growing team in Boca Raton, FL. The Collections Specialist will be responsible for managing outstanding accounts, communicating with customers regarding past-due balances, resolving billing discrepancies, and helping maintain accurate accounts receivable records.</p><p><br></p><p>Responsibilities</p><ul><li>Manage a portfolio of accounts and monitor outstanding and past-due balances</li><li>Contact customers via phone and email regarding outstanding invoices and payment status</li><li>Review accounts receivable aging reports and prioritize collection efforts</li><li>Research and resolve billing discrepancies, short payments, disputes, and account issues</li><li>Negotiate payment arrangements and follow up on payment commitments</li><li>Maintain detailed documentation of collection activities and customer communications</li><li>Reconcile customer accounts and research unapplied or missing payments</li><li>Partner with Accounting, Accounts Receivable, Sales, and Customer Service teams to resolve account issues</li><li>Escalate severely delinquent or high-risk accounts as appropriate</li><li>Assist with month-end accounts receivable reporting and account cleanup</li><li>Maintain positive customer relationships while effectively collecting outstanding balances</li></ul>
  • 2026-09-23T00:00:00Z
Collections Specialist
  • Clearwater, FL
  • onsite
  • Temporary / Contract
  • 23.75 - 26 USD / Hourly
  • We are looking for a detail-oriented Collections Specialist to support receivables activities for a service-focused organization. This Contract position is ideal for someone who can manage collection efforts effectively while maintaining strong customer relationships. The role focuses on resolving outstanding balances, monitoring account status, and helping improve cash flow through consistent follow-up and accurate documentation.<br><br>Responsibilities:<br>• Contact commercial and consumer accounts regarding past-due balances and work toward timely payment resolution<br>• Review aging reports and prioritize collection activity based on account status, risk, and payment history<br>• Document all collection efforts, customer communications, and repayment arrangements in the appropriate systems<br>• Collaborate with billing and internal teams to investigate account discrepancies and support accurate account resolution<br>• Negotiate payment plans when appropriate while following company policies and established collection procedures<br>• Monitor open receivables and escalate delinquent accounts as needed to support recovery efforts<br>• Provide attentive customer service while handling sensitive payment discussions with tact and accuracy
  • 2026-10-06T00:00:00Z
Collections Specialist
  • Smithfield, RI
  • onsite
  • Permanent / Full Time
  • 60000 - 65000 USD / Yearly
  • We are looking for a Collections Specialist to support accounts receivable activities and help maintain healthy customer payment practices in Rhode Island. This role focuses on managing outstanding balances, addressing billing questions, and working with internal teams to resolve account issues efficiently. The ideal candidate brings strong communication skills, sound judgment, and a detail-oriented approach to customer interactions while maintaining accuracy and confidentiality.<br><br>Responsibilities:<br>• Review assigned customer accounts to identify overdue balances and prioritize collection efforts based on aging and risk.<br>• Maintain accurate documentation of account activity, including payment commitments, outreach attempts, and customer interactions.<br>• Investigate billing concerns and disputed charges by partnering with internal departments to reach timely resolutions.<br>• Monitor invoice due dates and promised payment timelines, and send follow-up reminders to encourage prompt settlement.<br>• Respond to customer inquiries related to invoices, statements, payment status, and account history with clarity and courtesy.<br>• Evaluate prior billing and payment trends to identify accounts that may require proactive outreach or alternative collection strategies.<br>• Work directly with customers to establish practical repayment arrangements when standard payment terms cannot be met.<br>• Prepare updates on delinquent balances, collection results, and portfolio performance for internal review.<br>• Process incoming payments and applicable refunds accurately and within established timelines.<br>• Follow all applicable regulations, internal policies, and confidentiality standards when handling account information.
  • 2026-09-23T00:00:00Z
Collections Specialist
  • New York, NY
  • onsite
  • Temporary / Contract
  • 38 - 44 USD / Hourly
  • We are looking for a Collections Specialist to support accounts receivable activities and help maintain accurate customer account balances for a Long-term Contract position in New York, New York. This role focuses on resolving past-due accounts, coordinating billing-related updates, and producing reliable reporting for leadership. The ideal candidate brings strong commercial collections experience, sound judgment, and the ability to communicate effectively with both customers and internal teams.<br><br>Responsibilities:<br>• Monitor overdue accounts, contact customers regarding outstanding balances, and escalate seriously delinquent accounts to outside collection partners or legal channels in line with company guidelines.<br>• Evaluate pricing-related issues and prepare credit memo requests when needed to correct account discrepancies and support accurate receivable records.<br>• Examine aging data regularly to identify minor residual balances and take appropriate steps to reconcile and clear them.<br>• Prepare recurring account status updates and other collection-related reports for management on a monthly basis.<br>• Verify that customer call documentation and related account details are complete and ready for billing release.<br>• Review maintenance and repair invoices flagged for special handling and authorize their release once requirements have been met.<br>• Work closely with internal departments and field personnel to resolve account questions, support payment follow-up, and improve collection outcomes.
  • 2026-10-06T00:00:00Z
Collections Specialist
  • Palm Beach Gardens, FL
  • onsite
  • Temporary to Hire
  • 22.8 - 26.4 USD / Hourly
  • We are looking for a Collections Specialist to join a growing team in Florida. This contract-to-permanent opportunity is ideal for someone who communicates confidently, works with urgency, and is eager to build experience in an environment that offers training and long-term potential. The person in this role will support account resolution efforts by speaking with clients, reviewing billing concerns, and helping ensure balances are addressed accurately and effectively.<br><br>Responsibilities:<br>• Make a high volume of outbound calls each day to connect with customers regarding open balances and payment activity.<br>• Review account details to identify billing discrepancies, research disputes, and help clarify outstanding charges.<br>• Communicate with clients in a respectful and attentive manner while working toward timely payment resolution.<br>• Document customer conversations, account updates, and follow-up actions accurately within internal records.<br>• Coordinate with internal teams as needed to confirm invoice accuracy and resolve account questions efficiently.<br>• Prioritize collection activities with a strong sense of urgency while maintaining quality and attention to detail.<br>• Support ongoing account follow-up efforts to reduce delinquent balances and improve collection outcomes.
  • 2026-10-02T00:00:00Z
Collections Specialist
  • Rochester, NY
  • onsite
  • Permanent / Full Time
  • 39520 - 45760 USD / Yearly
  • <p>We are looking for a motivated Resolution Expert to join a growing team in Rochester, New York. This position focuses on speaking directly with consumers to address account concerns, arrange practical repayment solutions, and deliver a detail-oriented customer experience. The ideal candidate is confident on the phone, comfortable working in a fast-paced environment, and able to balance empathy with accountability while managing a high volume of daily interactions.</p><p><br></p><p>Responsibilities:</p><p>• Handle a large number of daily consumer calls, with a primary focus on outbound outreach while also responding to inbound inquiries.</p><p>• Speak with customers to review account status, answer questions, and guide conversations toward timely resolution.</p><p>• Set up and negotiate payment arrangements that align with company guidelines and individual customer situations.</p><p>• Document interactions accurately and maintain detailed account records throughout the collections process.</p><p>• Identify accounts that require additional review and route them for legal action, dispute investigation, or bankruptcy processing when appropriate.</p><p>• Use sound judgment to de-escalate concerns, overcome objections, and move accounts toward resolution.</p><p>• Manage conversations effectively across multiple accounts while meeting productivity and quality expectations.</p><p>• Work with internal leadership and team processes to support efficient account recovery and consistent customer communication.</p>
  • 2026-09-28T00:00:00Z
Collections Specialist
  • Omaha, NE
  • onsite
  • Temporary / Contract
  • 18 - 20 USD / Hourly
  • <p>We are looking for a Collections Specialist to support a Financial Services organization in Omaha, Nebraska. This Long-term Contract opportunity is suited for someone who can manage customer accounts effectively, communicate clearly about outstanding balances, and help maintain timely payment activity. The ideal candidate will bring a strong understanding of collection practices, billing follow-up, and account resolution while delivering a positive customer experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Contact customers regarding overdue balances and guide them through appropriate repayment or resolution options.</p><p>• Review account details, payment activity, and billing records to identify outstanding issues and determine next steps.</p><p>• Maintain accurate documentation of collection efforts, customer conversations, and account status updates in internal systems.</p><p>• Work closely with internal teams to resolve billing discrepancies and support timely account reconciliation.</p><p>• Apply established collection procedures to both commercial and consumer accounts while meeting service and performance expectations.</p><p>• Monitor assigned portfolios to prioritize follow-up activities and improve overall recovery results.</p><p>• Respond to customer questions related to invoices, balances, and payment arrangements in a clear and detail-oriented manner.</p>
  • 2026-09-26T00:00:00Z
Collections Specialist
  • Mounds View, MN
  • onsite
  • Temporary / Contract
  • 24.2 - 28.05 USD / Hourly
  • <p>Are you looking to advance your career as a collections professional at a rapidly growing company located conveniently near Mounds View, Minnesota. This Collections Specialist role will be a long term temporary / contract to hire employment opportunity that has immense opportunity for growth. Nourish your career as an experienced Collections Specialist at a growing company when you contact Robert Half today!</p><p><br></p><p>The job:</p><p>- Process Payments</p><p>- Register all customer payments to the correct reports</p><p>- Maintain quality customer service and a positive company image by resolving customer account inquiries</p><p>- Manage inbound and outbound collections calls and correspondence</p><p>- Process bankruptcy filings correctly when received</p><p>- Abide by all Federal Fair Credit Reporting Act rules and regulations</p><p>- Manage all billing and reporting activities in line with deadlines</p><p>- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment</p><p>- Oversee and update customer files to ensure data consistency</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
  • 2026-09-24T00:00:00Z
Collections Specialist
  • Fort Worth, TX
  • onsite
  • Temporary to Hire
  • 22.75 - 27.5 USD / Hourly
  • <p>We are looking for a Collections Specialist to immediately join a team on a contract basis with the potential for a permanent role. This position focuses on managing account receivables, communicating with customers regarding outstanding balances, and helping maintain steady cash flow through timely follow-up. The ideal candidate brings experience across commercial and consumer collections, along with a solid understanding of billing and credit-related collection practices.</p><p><br></p><p>Responsibilities:</p><p>• Contact customers by phone, email, and other approved channels to follow up on overdue invoices and unresolved account balances.</p><p>• Review account activity to identify delinquent payments, document collection efforts, and determine appropriate next steps for resolution.</p><p>• Work with internal teams to research billing concerns, clarify discrepancies, and support accurate account reconciliation.</p><p>• Apply established collection procedures to both commercial and consumer accounts while maintaining a consistent customer experience.</p><p>• Monitor payment commitments and follow through with customers to encourage timely resolution of outstanding obligations.</p><p>• Maintain complete and up-to-date records of communications, account status changes, and collection outcomes in internal systems.</p><p>• Escalate complex or high-risk accounts when necessary and support efforts to reduce aging receivables.</p><p>• Contribute to consistent cash collection results by prioritizing accounts effectively and managing a high-volume workload.</p>
  • 2026-10-06T00:00:00Z
Collections Specialist
  • Pasadena, CA
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. </p><p>Collections Outreach:</p><p>·        Contact customers with overdue payments through various channels such as phone calls, emails, and letters.</p><p>·        Implement effective collection strategies to recover outstanding balances.</p><p>Negotiation and Resolution:</p><p>·        Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.</p><p>·        Resolve disputes and address customer inquiries related to overdue payments.</p><p>Payment Reconciliation:</p><p>·        Reconcile customer payments with outstanding balances.</p><p>·        Ensure accuracy in recording and tracking payments received.</p><p>Documentation and Record Keeping:</p><p>·        Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.</p><p>·        Document any agreements made with customers regarding payment plans.</p><p>Reporting and Analysis:</p><p>·        Generate and analyze reports on accounts receivable aging and collection performance.</p><p>·        Provide insights into trends, challenges, and potential areas for improvement.</p><p>Credit Risk Assessment:</p><p>·        Assess the creditworthiness of customers and recommend appropriate credit limits.</p><p><br></p>
  • 2026-10-05T00:00:00Z
Collections Specialist
  • Lexington-fayette, KY
  • onsite
  • Temporary to Hire
  • 18 - 20 USD / Hourly
  • <p>We are looking for a Collections Specialist to join a wholesale distribution organization located in Lexington. This contract-to-hire opportunity is ideal for someone who can balance strong customer service with a confident approach to recovering outstanding balances on commercial accounts. The role focuses on building productive client relationships, resolving payment issues, and helping maintain healthy accounts receivable performance.</p><p><br></p><p><strong>Essential Functions and Responsibilities</strong></p><p>• Manage outreach to business customers regarding overdue invoices and open balances, using a thorough and solution-focused approach.</p><p>• Review account activity, research discrepancies, and work with customers to address billing or payment concerns in a timely manner.</p><p>• Negotiate payment arrangements when appropriate and follow up consistently to support collection goals.</p><p>• Maintain accurate records of customer interactions, commitments to pay, and account status updates.</p><p>• Partner with internal teams to clarify account details, resolve disputes, and improve collection outcomes.</p><p>• Monitor aging reports and prioritize collection efforts based on account risk and payment history.</p><p>• Deliver high-quality customer service while maintaining firmness and accountability in collection conversations.</p>
  • 2026-10-07T00:00:00Z
Collections Specialist
  • Kapolei, HI
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • <p>We are looking for a Collections Specialist to support retail finance operations in Kapolei, Hawaii through a Contract assignment. This position focuses on maintaining healthy receivables by coordinating billing activity, posting payments, reviewing account status, and following up with customers on outstanding balances. The ideal candidate brings strong attention to detail, confidence working with financial records, and the ability to stay organized in a fast-moving office environment. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-8056.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day accounts receivable activities, including generating invoices, issuing statements, and applying incoming payments accurately.</p><p>• Monitor past-due balances and conduct timely follow-up with customers to resolve delinquent accounts through detail-focused collection practices.</p><p>• Maintain customer account records by updating billing details, researching discrepancies, and ensuring account information remains accurate.</p><p>• Prepare and review aging reports, subledger activity, and other receivable data to support financial oversight and informed decision-making.</p><p>• Assist with month-end close tasks by reconciling transactions, validating balances, and supporting overall accuracy in reporting.</p><p>• Contribute to bank reconciliation support by comparing payment activity against financial records and identifying variances for resolution.</p><p>• Produce billing, job cost, and work-in-progress reporting to provide visibility into operational and financial performance.</p><p>• Use accounting and reporting tools such as QuickBooks Desktop, Timberline, Sage 300, and Excel to complete daily responsibilities efficiently.</p>
  • 2026-10-07T00:00:00Z
Collections Specialist
  • Humble, TX
  • onsite
  • Temporary to Hire
  • 24 - 26 USD / Hourly
  • <p><strong>Collections Specialist</strong></p><p><strong>Location:</strong> Humble/Kingwood area</p><p><strong>Schedule:</strong> Fully onsite</p><p><strong>Position Type:</strong> Contract-to-hire</p><p><strong>Position Summary:</strong></p><p>Our client is seeking a <strong>Collections Specialist</strong> to manage customer accounts, collect outstanding balances, resolve billing discrepancies, and maintain accurate account records. This role requires strong communication, problem-solving, and organizational skills, along with the ability to work cross-functionally to support timely payments and positive customer relationships.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage assigned accounts and contact customers regarding outstanding balances</li><li>Research and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes, account records, and customer master data</li><li>Send invoices, statements, and collection communications</li><li>Collaborate with billing, sales, and operations teams to resolve account issues</li><li>Process credit memos and account adjustments as needed</li><li>Monitor aging reports and recommend actions to reduce past-due balances</li><li>Support escalated accounts and help develop collection strategies</li><li>Ensure compliance with company policies and procedures</li></ul>
  • 2026-10-07T00:00:00Z
Collections Specialist
  • Huntington Beach, CA
  • onsite
  • Temporary / Contract
  • 27.55 - 31.9 USD / Hourly
  • We are looking for a Collections Specialist to support business-to-business account recovery efforts for a Contract position based in Huntington Beach, California. This role focuses on managing a high-volume portfolio, maintaining clear client communication, and helping resolve outstanding balances through effective follow-up and problem-solving. The ideal candidate brings strong commercial collections experience, attention to detail, and confidence working with billing data and account records in Excel and enterprise systems.<br><br>Responsibilities:<br>• Manage a portfolio of approximately 50 to 100 commercial accounts, following up on outstanding invoices and driving timely resolution of past-due balances.<br>• Communicate with retail business clients through written correspondence and other outreach methods to secure payment commitments or bring accounts to closure.<br>• Use credit and collections platforms to initiate automated reminders and support consistent follow-up activity across assigned accounts.<br>• Prepare and issue final demand notices when standard collection efforts have not resolved delinquent balances.<br>• Investigate billing concerns and account issues, identify the cause of nonpayment, and work toward practical solutions with customers.<br>• Maintain accurate account documentation, payment updates, and collection activity records within JD Edwards EnterpriseOne and related systems.<br>• Analyze account details and aging information in Microsoft Excel to prioritize collection efforts and monitor progress against outstanding receivables.
  • 2026-10-07T00:00:00Z
Collections Specialist
  • Brown Summit, NC
  • onsite
  • Temporary / Contract
  • 25.175 - 29.15 USD / Hourly
  • <p>We are looking for a Collections Specialist in the Greensboro area. This temp to hire position is suited for someone who can balance firm collection practices with responsive customer communication while maintaining accurate account records. The role focuses on resolving outstanding balances, reviewing credit-related information, and working across accounting systems to keep billing and payment activity organized and up to date.</p><p><br></p><p>Responsibilities:</p><p>• Manage assigned customer accounts by following up on overdue invoices, documenting outreach, and driving timely payment resolution.</p><p>• Review account balances, billing details, and payment history to identify discrepancies and support effective collection efforts.</p><p>• Communicate with customers by phone and email to address past-due balances, answer account questions, and maintain positive business relationships.</p><p>• Use accounting platforms and reporting tools, including Excel, to track collection activity, prepare status updates, and maintain accurate records.</p><p>• Research customer information through available resources such as Accurint to support account verification and recovery efforts when needed.</p><p>• Process and monitor billing-related transactions while coordinating with internal teams to resolve invoice issues and payment exceptions.</p><p>• Support credit-related review activities by assessing account risk indicators and escalating concerns when collection trends require attention.</p><p>• Work within systems such as Great Plains and IBM AS/400 to update account information, review transaction history, and maintain collection documentation.</p>
  • 2026-10-05T00:00:00Z
Collections Specialist
  • Norfolk, VA
  • onsite
  • Temporary to Hire
  • 18 - 21 USD / Hourly
  • We are looking for a Collections Specialist to join our team in Norfolk, Virginia in a Contract to Permanent role. This position focuses on managing outstanding advertising-related receivables while delivering responsive support to customers with billing questions or account concerns. The ideal candidate brings strong organization, sound judgment, and a consistent approach to reducing past-due balances across a range of advertising services.<br><br>Responsibilities:<br>• Manage collection activities for advertising accounts by following up on past-due balances and encouraging timely payment.<br>• Investigate billing concerns, clarify account discrepancies, and work directly with customers to reach accurate resolutions.<br>• Support receivables for multiple advertising offerings, including print, digital, creative, and other related services.<br>• Maintain detailed account records, document collection efforts, and track progress on delinquent balances.<br>• Communicate professionally with clients to address payment issues while preserving strong business relationships.<br>• Review aging reports and prioritize outreach efforts to improve cash flow and reduce outstanding receivables.<br>• Collaborate with internal teams when account adjustments or billing corrections are needed to resolve customer concerns.
  • 2026-09-14T00:00:00Z
Collections Specialist
  • Stamford, CT
  • remote
  • Temporary / Contract
  • 24 - 30 USD / Hourly
  • <p><strong>Job Summary</strong></p><p>We are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.</p><p><strong>Key Responsibilities</strong></p><ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul><p><br></p>
  • 2026-10-01T00:00:00Z
Collections Specialist
  • Charlotte, NC
  • onsite
  • Temporary / Contract
  • 22.8 - 24 USD / Hourly
  • We are looking for a Collections Specialist to support commercial receivables efforts for a construction-focused organization in Charlotte, North Carolina. This Long-term Contract position is ideal for someone who brings strong B2B collections experience and can communicate effectively with customers while protecting cash flow. The person in this role will help manage credit-related activities, follow up on outstanding balances, and contribute to an organized, detail-focused collections process.<br><br>Responsibilities:<br>• Manage business-to-business collection activities by contacting customers regarding past-due invoices and securing timely payment commitments.<br>• Review account status and aging reports to prioritize collection efforts and reduce outstanding receivables.<br>• Process and assess credit applications to support sound customer account decisions.<br>• Partner with internal teams to resolve billing questions, payment discrepancies, and account issues that may delay collections.<br>• Maintain accurate records of customer communication, payment arrangements, and account updates in the appropriate systems.<br>• Support commercial credit evaluations and assist with decisions related to account approval and risk review.
  • 2026-10-06T00:00:00Z
Collections Specialist
  • Metairie, LA
  • onsite
  • Temporary to Hire
  • 16 - 18 USD / Hourly
  • <p>We are looking for a Collections Specialist to join our team in Metairie, Louisiana in a contract capacity with the potential for a long-term opportunity. This position focuses on managing both commercial and consumer accounts, maintaining consistent communication with customers, and helping reduce outstanding balances through consistent and timely follow-up. The ideal candidate is organized, attentive to detail, and comfortable working with billing and collection activities while using Excel to track account status and support reporting.</p><p><br></p><p>Responsibilities:</p><p>• Contact commercial and consumer customers to follow up on overdue balances and secure payment commitments</p><p>• Review account histories, billing details, and payment activity to identify collection issues and determine next steps</p><p>• Maintain accurate records of collection efforts, customer conversations, disputes, and payment arrangements</p><p>• Work closely with internal teams to resolve billing discrepancies that may delay account payment</p><p>• Monitor assigned accounts and prioritize collection activities to improve recovery results</p><p>• Prepare and update spreadsheets and account reports in Microsoft Excel to track aging and collection performance</p><p>• Apply collection procedures consistently while delivering attentive customer service during all interactions</p>
  • 2026-09-30T00:00:00Z
Collections Specialist
  • Lisle, IL
  • remote
  • Temporary / Contract
  • 26.125 - 30.25 USD / Hourly
  • <p>We are looking for a Contract Collections Specialist to support receivables management for a manufacturing organization in Illinois. This role is focused on strengthening cash collection efforts, addressing account issues that affect payment timing, and maintaining a detail-oriented experience for customers throughout the resolution process. The ideal candidate brings strong commercial collections expertise, sound judgment, and the ability to manage account activity with accuracy and persistence.</p><p><br></p><p>Responsibilities:</p><p>• Pursue payment on overdue business accounts through consistent customer outreach and follow-up strategies that encourage timely resolution.</p><p>• Examine open receivables and research account issues to identify the causes of delayed payment, then document findings and coordinate next steps.</p><p>• Resolve invoice, pricing, and billing concerns by partnering with appropriate stakeholders and submitting credit-related adjustments when needed.</p><p>• Review aging activity on a routine basis to prioritize collection efforts, reconcile minor outstanding balances, and keep account records current.</p><p>• Escalate severely past-due accounts to outside collection partners or legal resources in alignment with established company guidelines.</p><p>• Prepare recurring account status summaries and month-end reporting for leadership, highlighting collection progress and unresolved risks.</p><p>• Maintain complete and accurate notes, account details, and call records to support invoice handling and payment release activities.</p><p>• Oversee the processing and release of maintenance and repair invoices that require additional review or special coordination.</p><p><br></p><p>The hourly pay range for this position is $27 to $33/hour. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
  • 2026-10-01T00:00:00Z
Collections Specialist
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 45000 - 60000 USD / Yearly
  • <p>We are looking for a Collections Specialist to support delinquent mortgage accounts and help borrowers find practical paths toward resolution in northwest suburbs of Chicago IL. This role focuses on early-stage delinquency management, combining outbound communication, account review, and payment collection with a strong customer service approach. The ideal candidate can balance compliance, empathy, and follow-through while working across servicing tools and internal teams to reduce delinquency and improve borrower outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a portfolio of past-due mortgage accounts and carry out collection activities in line with established service expectations and regulatory standards.</p><p>• Communicate with borrowers to review account standing, understand reasons for missed payments, and explain available options for bringing loans current.</p><p>• Accept payments, record promised payment dates, and maintain accurate notes on borrower interactions and account developments within servicing platforms.</p><p>• Arrange repayment solutions that fit approved guidelines while supporting timely resolution of delinquent balances.</p><p>• Examine transaction history, prior correspondence, and servicing records to address borrower questions and strengthen collection efforts.</p><p>• Track delinquency reports, work queues, and exception items to ensure follow-up actions are completed promptly.</p><p>• Recognize situations where borrowers may need additional relief solutions and direct eligible accounts to the Loss Mitigation team for further review.</p><p>• Partner with internal departments to resolve account discrepancies, answer servicing-related questions, and support overall borrower assistance efforts.</p><p>• Use servicing applications, dialer systems, workflow tools, and reporting resources to manage daily assignments efficiently.</p><p>• Contribute to process improvement efforts, procedural updates, testing activities, and other special assignments as needed.</p>
  • 2026-09-22T00:00:00Z
Collections Specialist
  • Sugerland, TX
  • onsite
  • Temporary to Hire
  • 0 - 0 USD / Yearly
  • <p>We are looking for a Collections/AR Specialist to join a growing team in Texas. This contract position with potential for a permanent opportunity is ideal for someone who brings strong accounts receivable knowledge and can manage both commercial and consumer collection activity with accuracy and consistency. The person in this role will help improve cash flow, resolve account issues efficiently, and support day-to-day finance operations through consistent follow-up and careful reconciliation.</p><p><br></p><p>Responsibilities:</p><p>• Contact business and individual customers to follow up on past-due balances and secure timely payment commitments</p><p>• Review customer accounts, investigate outstanding invoices, and resolve billing discrepancies that may delay collection activity</p><p>• Apply incoming payments accurately and maintain up-to-date account records within accounting systems</p><p>• Perform account reconciliations to confirm balances, identify variances, and support accurate receivable reporting</p><p>• Work closely with internal finance and operations teams to address credit concerns, documentation needs, and account status updates</p><p>• Prepare collection-related correspondence, including payment reminders and formal notices, while maintaining a consistent customer experience</p><p>• Track collection efforts in spreadsheets and accounting platforms, using Excel to monitor aging trends and payment activity</p><p>• Assist with broader accounts receivable support tasks, including reporting, record maintenance, and process coordination as needed</p>
  • 2026-10-05T00:00:00Z
Collections Specialist
  • Santa Fe Springs, CA
  • onsite
  • Temporary to Hire
  • 26 - 28 USD / Hourly
  • <p>We are looking for a Business to Business Collections Specialist to support accounts receivable efforts for a wholesale distribution organization in Santa Fe Springs, California. This position is ideal for someone with strong commercial collections experience who can balance persistence with professionalism while helping maintain healthy customer accounts. The role focuses on following up on open balances, researching payment issues, and partnering with customers and internal teams to improve collection results.</p><p><br></p><p>Responsibilities:</p><p>• Review a portfolio of customer accounts each day to track aging balances and prioritize collection activity.</p><p>• Reach out to customers regarding past-due invoices and drive prompt payment through consistent, thorough follow-up.</p><p>• Research account history, billing records, and prior transactions to determine the cause of outstanding balances.</p><p>• Address invoice disputes and payment concerns by coordinating with the appropriate internal stakeholders and customers.</p><p>• Investigate and help resolve credit-related issues that may affect collection timelines or account standing.</p><p>• Maintain accurate notes, payment updates, and status changes within account records and related databases.</p><p>• Prepare regular reports that summarize collection efforts, account trends, and progress against assigned goals.</p><p>• Support cash collection objectives by managing workload effectively and escalating higher-risk accounts when needed.</p>
  • 2026-10-01T00:00:00Z
Collections Specialist
  • Rollingwood, TX
  • onsite
  • Temporary / Contract
  • 25 - 30 USD / Hourly
  • We are looking for a Collections Specialist to join our team in Rollingwood, Texas for a Contract position. This opportunity is suited for someone who can manage account follow-up with professionalism, maintain strong communication with customers, and support healthy cash flow through consistent collection efforts. The role focuses on both commercial and consumer accounts, with an emphasis on accurate documentation, timely outreach, and effective coordination around billing and payment activity.<br><br>Responsibilities:<br>• Manage collection activities across commercial and consumer accounts, ensuring timely follow-up on outstanding balances.<br>• Communicate with customers by email and other appropriate channels to resolve past-due invoices and secure payment commitments.<br>• Review account status, billing records, and payment history to identify issues affecting collections and recommend next steps.<br>• Maintain accurate notes, updates, and account details in NetSuite and related systems to support clear tracking of collection efforts.<br>• Partner with internal teams to address billing discrepancies, payment delays, and customer concerns that may impact account resolution.<br>• Monitor aging reports and prioritize outreach based on risk, delinquency level, and collection deadlines.<br>• Apply established collection procedures while preserving positive customer relationships and supporting compliance standards.
  • 2026-10-07T00:00:00Z
Collections Specialist
  • Indianapolis, IN
  • onsite
  • Permanent / Full Time
  • 40000 - 54000 USD / Yearly
  • We are looking for a detail-oriented Collections Specialist to support receivables management in Indianapolis, Indiana. This role focuses on maintaining healthy account balances through timely follow-up, clear customer communication, and accurate documentation. The ideal candidate can manage both commercial and consumer accounts while helping reduce outstanding payments and strengthen overall collection performance.<br><br>Responsibilities:<br>• Contact customers regarding past-due balances and guide them through payment resolution options in a clear manner.<br>• Review account activity, billing records, and payment history to identify delinquency issues and determine appropriate collection actions.<br>• Manage a portfolio of commercial and consumer accounts, prioritizing follow-up efforts to improve recovery results.<br>• Record all collection efforts, customer interactions, and payment commitments accurately within internal systems.<br>• Work closely with billing and credit teams to address disputes, correct account discrepancies, and support timely account resolution.<br>• Monitor outstanding receivables and escalate higher-risk accounts when additional review or action is required.<br>• Support collection process improvements, including updates related to workflow or system changes when needed.<br>• Prepare status updates and aging information to help leadership track collection progress and account trends.
  • 2026-09-23T00:00:00Z
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