We are looking for a skilled Collections Specialist to join our team in Tonawanda, New York. In this Contract to permanent position, you will be responsible for managing accounts receivable, resolving customer disputes, and ensuring timely collections for a designated portfolio of clients. This position is ideal for someone with a strong background in collections and customer service who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee accounts receivable for a portfolio of customers, ensuring prompt invoice collection and minimizing financial losses.<br>• Investigate and resolve customer disputes, providing accurate documentation and exceptional service.<br>• Collaborate with the credit department to assess and manage credit risk for assigned accounts.<br>• Set annual personal goals aligned with company objectives and track progress toward achievement.<br>• Coordinate with sales and operations teams to address challenges related to collections, including customer restrictions or account changes.<br>• Utilize key systems and software tools to research, retrieve, and share necessary documentation with customers.<br>• Perform skip tracing, process refunds, and address returned checks and mail as part of collections support.<br>• Manage the preparation of dunning letters, collection agency packages, and third-party inquiries.<br>• Assist with unassigned accounts by handling release calls and ensuring proper payment processing.<br>• Complete additional tasks as required to support collections and customer account management.
<p>We are looking for a detail-oriented Medical Claims Analyst to join our team in Cincinnati, Ohio. In this role, you will analyze and adjudicate medical claims for a self-funded union health plan, ensuring compliance with plan documents and collective bargaining agreements. This position is ideal for someone with strong analytical skills and a thorough understanding of health insurance processes.</p><p><br></p><p>Responsibilities:</p><ul><li>Review, analyze, and adjudicate medical claims for a self‑funded union health plan in accordance with plan documents, SPD, and collective bargaining agreements</li><li>Interpret benefits, eligibility, coverage limits, and exclusions to ensure accurate claim determination</li><li>Apply applicable fee schedules, contracts, and network guidelines</li><li>Identify and resolve claim discrepancies, overpayments, coordination of benefits (COB), subrogation, and eligibility issues</li><li>Research, process, and respond to participant, provider, and union inquiries regarding claim status and benefit interpretation</li><li>Prepare written explanations of benefits (EOBs) and appeal decisions with clear, compliant documentation</li><li>Assist with first‑ and second‑level appeals, audits, and regulatory requests</li><li>Ensure compliance with ERISA, HIPAA, ACA, and other applicable regulations</li><li>Collaborate with internal teams, trustees, TPAs, stop‑loss carriers, and network vendors as needed</li><li>Maintain accurate claim documentation and meet established productivity and quality standards</li><li>Identify trends or recurring issues and recommend process improvements</li></ul><p><br></p>
We are looking for a skilled Collections Specialist to join our team in Henrico, Virginia. In this Contract to permanent position, you will play a pivotal part in managing past-due real estate tax accounts while providing excellent customer service. This position offers an exciting opportunity to leverage your call center experience and expertise in collections processes.<br><br>Responsibilities:<br>• Contact clients regarding overdue payments and real estate tax balances, ensuring timely resolution.<br>• Collaborate with internal teams to verify account details and update payment records accurately.<br>• Utilize call center experience to handle high volumes of customer inquiries professionally.<br>• Implement effective strategies for recovering outstanding balances while maintaining positive client relationships.<br>• Monitor and document the progress of collection activities in accordance with company policies.<br>• Analyze account data to identify trends or discrepancies and recommend appropriate actions.<br>• Follow established protocols for managing billing collections and credit-related processes.<br>• Provide detailed reports and updates on collection efforts to management.<br>• Stay informed about relevant regulations and compliance requirements in the collections industry.
We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Cheshire, Connecticut. In this role, you will play a key part in managing accurate billing processes and ensuring timely collections while maintaining clear and effective communication with clients. This is an excellent opportunity to contribute your expertise in collections and accounting to a dynamic environment.<br><br>Responsibilities:<br>• Maintain accurate records of customer accounts in QuickBooks, including detailed notes on collections activities.<br>• Provide accounting clerks with up-to-date lists of customers requiring collections follow-up.<br>• Ensure accurate invoicing by thoroughly understanding client agreements, including contract terms, payment methods, and any third-party or subsidiary involvement.<br>• Verify and supply all necessary documentation, such as signed contracts, sales orders, and work orders, to complete the invoicing process.<br>• Review, edit, and validate billing documents to ensure they are accurate and complete before submission.<br>• Submit invoices to customers in accordance with their specific requirements and preferences.<br>• Confirm the correct tax status for all invoices to ensure compliance.<br>• Address and resolve customer inquiries related to invoicing and collections in a timely manner.<br>• Collaborate with the Accounting Manager on additional tasks and projects as needed.
We are looking for a dedicated Collections Specialist to join our team in Greensboro, North Carolina. In this long-term contract role, you will play a pivotal part in managing and resolving outstanding accounts, ensuring timely payments, and maintaining positive relationships with clients. This position offers an excellent opportunity to leverage your expertise in commercial and consumer collections.<br><br>Responsibilities:<br>• Contact clients to follow up on overdue payments and resolve outstanding balances.<br>• Analyze account histories to identify discrepancies and implement corrective actions.<br>• Collaborate with internal teams to address billing issues and streamline collection processes.<br>• Maintain accurate records of collection activities and update account information regularly.<br>• Negotiate payment plans with customers to ensure compliance and satisfaction.<br>• Monitor aging accounts and prioritize collection efforts based on risk levels.<br>• Ensure adherence to company policies and legal regulations during collection activities.<br>• Provide regular reports on collection performance and account statuses to management.<br>• Develop strategies to improve collection rates and minimize account delinquencies.<br>• Handle escalated collection cases with professionalism and efficiency.
<p>Our team is seeking a skilled Collections Specialist for a contract opportunity in Akron, Ohio. The Collections Specialist will be responsible for managing high-volume collections and fostering strong client relationships within the manufacturing and distribution industry. This role is ideal for detail-oriented professionals with excellent communication abilities who thrive in a dynamic, collaborative environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a high volume of collections activities accurately and efficiently, ensuring adherence to established processes.</li><li>Build and maintain positive client relationships to encourage timely payment and future collaboration.</li><li>Communicate professionally and clearly with clients and internal stakeholders via email, phone, and written correspondence.</li><li>Review and analyze customer accounts, monitor payment status, and resolve inconsistencies in a timely manner.</li><li>Collaborate cross-functionally with vendors and internal departments to effectively manage billing and collection processes.</li><li>Utilize Microsoft Excel to track collection data, monitor outstanding balances, and generate reporting as needed.</li><li>Oversee credit terms and ensure customer compliance with company policies and procedures.</li><li>Respond promptly to customer inquiries regarding account or payment issues, ensuring client satisfaction.</li><li>Apply best practices in collections strategies to align with manufacturing and distribution industry standards.</li></ul><p><br></p>
Collections Specialist Our company is actively seeking a detail-oriented and motivated Collections Specialist to join our team on an ongoing basis. This position is ideal for individuals who excel at building relationships, resolving billing issues, and ensuring timely payments. Key Responsibilities: Contact clients to collect outstanding payments and resolve past-due accounts Research and investigate account discrepancies and payment delays Maintain accurate records of all communications and collection activities Coordinate with internal teams to resolve billing issues and disputes Prepare and distribute regular reports on collection status and aging accounts Adhere to all applicable laws and regulations in the collections process Provide excellent customer service while balancing company objective Why Join Us? Supportive and detail oriented team environment Ongoing role with potential for advancement Exposure to a variety of clients and industries Advance your career in collections—apply today online or through our Robert Half app!
We are looking for a skilled Collections Specialist to join our team in Decatur, Alabama. In this Contract-to-permanent position, you will play a key part in managing and optimizing credit and collections processes for commercial and consumer accounts. If you have a strong background in collections, billing, and credit management, we invite you to apply and contribute to our environmental industry organization.<br><br>Responsibilities:<br>• Handle commercial and consumer account collections with accuracy and professionalism.<br>• Monitor outstanding balances and ensure timely follow-ups to secure payments.<br>• Develop effective strategies to minimize overdue accounts and improve cash flow.<br>• Perform detailed account reconciliations to verify and resolve discrepancies.<br>• Collaborate with internal teams to ensure seamless billing and credit processes.<br>• Utilize advanced Excel skills to analyze data and create reports related to collections.<br>• Maintain compliance with company policies and relevant regulations in all collection activities.<br>• Communicate effectively with clients to resolve payment issues while maintaining positive relationships.<br>• Participate in the development and implementation of improved collection processes.<br>• Ensure documentation is accurate and up-to-date for all credit and collection activities.
<p>We are looking for a dedicated Collections Specialist for a New Berlin, WI area organization. In this role, you will play a key part in managing accounts receivable and ensuring timely payments from commercial accounts. This position offers an excellent opportunity to utilize your expertise in collection processes and contribute to the financial success of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the collection of outstanding payments from commercial and consumer accounts.</p><p>• Communicate with clients to resolve billing discrepancies and ensure timely payments.</p><p>• Maintain accurate records of all collection activities and account statuses.</p><p>• Analyze accounts to identify overdue balances and prioritize collection efforts.</p><p>• Collaborate with internal teams to address credit and billing issues effectively.</p><p>• Negotiate payment arrangements with clients while maintaining positive relationships.</p><p>• Prepare regular reports on collection activities and outstanding accounts.</p><p>• Ensure compliance with company policies and applicable regulations during collection processes.</p><p>• Proactively identify opportunities to improve collection strategies and procedures.</p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Blue Ash, Ohio. In this long-term contract position, you will play a vital role in managing financial transactions, ensuring the accuracy of records, and maintaining positive relationships with our customers. This opportunity is ideal for someone passionate about commercial collections and eager to contribute to the success of a dynamic team.<br><br>Responsibilities:<br>• Process incoming payments promptly and accurately to maintain up-to-date financial records.<br>• Reconcile accounts to ensure all transactions are recorded correctly and discrepancies are resolved.<br>• Contact customers to address and collect past-due balances while fostering positive interactions.<br>• Monitor and manage accounts receivable to reduce outstanding balances effectively.<br>• Maintain detailed and organized records of collections activities for auditing and reporting purposes.<br>• Collaborate with internal teams to streamline billing and collection processes.<br>• Develop strategies to improve collection efficiency and minimize overdue accounts.<br>• Respond to customer inquiries regarding billing and payments with attention to detail and in a timely manner.<br>• Analyze customer accounts to identify trends and proactively address potential payment issues.<br>• Ensure compliance with company policies and industry regulations throughout the collections process.
<p>We are looking for a skilled Collections Specialist to join our team on a contract basis in Greensboro, North Carolina. In this role, you will focus on managing accounts receivable and ensuring timely payment collection from commercial accounts. This position requires strong communication and organizational skills to handle financial processes effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee accounts receivable processes, ensuring timely and accurate payment collection.</p><p>• Conduct outreach to commercial and consumer clients regarding outstanding balances and payment arrangements.</p><p>• Analyze account statements to identify discrepancies and resolve billing issues promptly.</p><p>• Implement effective collection strategies to minimize overdue accounts and improve cash flow.</p><p>• Maintain accurate records of client interactions and payment statuses in compliance with company policies.</p><p>• Collaborate with internal teams to address credit-related concerns and streamline collection efforts.</p><p>• Prepare regular reports detailing collection activities and account statuses for management review.</p><p>• Ensure adherence to legal and regulatory requirements throughout the collection process.</p><p>• Monitor and update systems with payment information to maintain accurate financial records.</p>
We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures.<br><br>Responsibilities:<br>• Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups.<br>• Utilize accounting software systems and CRM tools to track and update account statuses.<br>• Handle inbound calls related to billing inquiries and payment resolutions.<br>• Facilitate claim administration and resolve disputes effectively.<br>• Process and reconcile accounts receivable transactions with attention to detail.<br>• Collaborate with internal teams to ensure compliance with company policies and procedures.<br>• Generate reports and analyze data to identify trends and improve collection strategies.<br>• Adapt to flexible work hours while maintaining productivity and meeting deadlines.<br>• Demonstrate proficiency in SAP and other relevant systems to support operational needs.<br>• Provide exceptional customer service while addressing account-related concerns.
<p>We are looking for a motivated and detail-oriented <strong>Collections Specialist</strong> to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.</p>
We are looking for a detail-oriented Collections Specialist to manage and oversee the full collections process for our organization. This role is based in Nashua, New Hampshire, and will require a proactive approach to ensuring timely payments and maintaining strong customer relationships. The ideal candidate will have expertise in commercial and consumer collections, along with a strong understanding of credit management and billing practices.<br><br>Responsibilities:<br>• Manage the entire collections process, including tracking payment commitments, following up with customers, and escalating issues when necessary.<br>• Process credit card payments, assist with cash application activities, and resolve unapplied cash or account discrepancies.<br>• Monitor customer payment trends and credit exposure to mitigate risks and improve cash flow.<br>• Reconcile customer accounts and ensure accurate record-keeping of all transactions.<br>• Maintain a structured and disciplined approach to collections to meet organizational goals.<br>• Handle collections across multiple operating companies and navigate various systems and data environments.<br>• Standardize and implement collections policies, procedures, and best practices to streamline operations.<br>• Collaborate with accounting teams to align on processes and achieve successful execution.<br>• Provide regular updates on accounts receivable aging and collections performance to enhance visibility and decision-making.
We are looking for a dedicated Collections Specialist to join our team in Holland NT, Ohio. This role is a long-term contract opportunity, ideal for individuals passionate about customer service and financial operations. Your expertise will contribute to managing commercial collections in a fast-paced environment, ensuring timely and efficient communication with clients.<br><br>Responsibilities:<br>• Handle business-to-business collections by contacting clients to resolve outstanding payments promptly.<br>• Manage commercial accounts to ensure accurate tracking and timely collection of overdue balances.<br>• Collaborate with the credit team to assess client payment history and establish effective collection strategies.<br>• Respond to customer inquiries professionally and provide solutions to payment-related issues.<br>• Utilize call center systems to manage high volumes of client interactions efficiently.<br>• Maintain detailed records of all communications and transactions related to collections.<br>• Work in a fast-paced environment to meet individual and team performance targets.<br>• Provide exceptional customer service while adhering to company policies and procedures.<br>• Identify and escalate complex cases to management for further resolution.<br>• Support continuous improvement initiatives to streamline collection processes.
<p>We are looking for a dedicated Collections Specialist to join our team in Baton Rouge, Louisiana. In this role, you will play a crucial part in ensuring timely and detail-oriented resolution of outstanding balances while maintaining strong customer relationships. This is a short-term contract to permanent position.</p><p><br></p><p>Responsibilities:</p><p>• Handle member account collections with attention to detail and ensure timely resolutions.</p><p>• Communicate clearly with members to discuss outstanding balances, payment options, and account details.</p><p>• Provide exceptional customer service by addressing inquiries and resolving concerns effectively.</p><p>• Maintain detailed and accurate records for all member interactions, payments, and agreements.</p><p>• Work closely with internal teams to support member satisfaction and ensure account accuracy.</p><p>• Identify financial solutions tailored to individual member needs.</p><p>• Monitor and follow up on overdue accounts to ensure compliance with company policies.</p><p>• Utilize collections and account management software to track and manage accounts.</p><p>• Stay informed on industry best practices and apply them to improve collection processes.</p>
<p>Robert Half is seeking an experienced Collections Specialist for a contract with our client in Ankeny, IA.</p><p> </p><p>Responsibilities:</p><ul><li>Manage and oversee a collection portfolio, updating status notes and tracking progress.</li><li>Contact delinquent or high-risk customers to secure payment and determine the reason behind overdue payments.</li><li>Ensure all collections customer-related transactions are addressed in a timely and accurate manner.</li><li>Develop repayment plans based on clients’ financial situations, ensuring follow-through to payment completion.</li><li>Document daily collections activities in accordance to company standards.</li><li>Work cross-functionally with internal teams to resolve billing and customer credit issues.</li><li>Adhere to all regulations and guidelines in accordance with company standards and governmental laws.</li></ul><p><br></p>
Collections Specialist (Law Firm) <br> A growing law firm is seeking a Collections Specialist to support their accounting team and manage outstanding receivables. This role requires strong communication skills and the ability to handle sensitive client interactions professionally. <br> Manage and follow up on outstanding client balances Communicate with clients regarding past-due accounts (phone & email) Negotiate payment plans and resolve billing discrepancies Maintain accurate records of collection activities Work closely with the accounting team to reconcile accounts
<p>We are looking for a skilled B2B Collections Specialist to join our team on a contract basis in Riverside, California. In this role, you will focus on managing accounts receivable processes for the machine parts and sales division, ensuring timely collections and accurate reporting. This position offers an opportunity to work with municipalities and high-value accounts while collaborating closely with management to maintain financial integrity.</p><p><br></p><p>Responsibilities:</p><p>• Manage collections processes for 40-50 accounts, including municipalities and high-value clients, ensuring timely payments and resolution of outstanding balances.</p><p>• Prepare and update aging reports to provide accurate account status information as requested by clients or management.</p><p>• Collaborate with the manager to support monthly credit meetings by delivering detailed status updates on accounts.</p><p>• Utilize web-based software and tools, including basic Excel functions, to sort, download, and format account data.</p><p>• Process payments using designated platforms and ensure proper documentation of transactions.</p><p>• Respond to client inquiries regarding invoicing, payment terms, and account history with professionalism and accuracy.</p><p>• Generate delinquency lists and prioritize collections efforts based on account aging and outstanding balances.</p><p>• Provide detailed reporting on collections and account statuses to support operational decision-making.</p><p>• Maintain organized records of account activities, payment histories, and communication logs.</p><p>• Ensure compliance with company policies and procedures related to collections and accounts receivable.</p>
<p>Are you looking to advance your career as a collections professional at a rapidly growing company located conveniently near St. Paul. This Collections Specialist role will be a long term temporary / contract to hire employment opportunity that has immense opportunity for growth. Nourish your career as an experienced Collections Specialist at a growing company when you contact Robert Half today!</p><p><br></p><p>The job:</p><p>- Process Payments</p><p>- Register all customer payments to the correct reports</p><p>- Maintain quality customer service and a positive company image by resolving customer account inquiries</p><p>- Manage inbound and outbound collections calls and correspondence</p><p>- Process bankruptcy filings correctly when received</p><p>- Abide by all Federal Fair Credit Reporting Act rules and regulations</p><p>- Manage all billing and reporting activities in line with deadlines</p><p>- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment</p><p>- Oversee and update customer files to ensure data consistency</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for a motivated Collections Specialist to join our team in Richardson, Texas. This Contract-to-permanent position offers an excellent opportunity to manage accounts and ensure timely resolution of outstanding balances. The role involves engaging with customers to address overdue accounts, negotiating payment terms, and maintaining detailed records of activities and outcomes.<br><br>Responsibilities:<br>• Communicate with customers to address past-due accounts and discuss payment options.<br>• Negotiate and establish payment arrangements to resolve outstanding balances effectively.<br>• Perform skip tracing to locate customers and gather necessary information.<br>• Prepare and distribute collection correspondence, including notices and reminders.<br>• Document account statuses and update customer information accurately.<br>• Assist in resolving customer service inquiries related to billing and collections.<br>• Support workout arrangements and manage delinquency cases.<br>• Generate monthly reports on account delinquencies and collection activities.<br>• Utilize tools like Salesforce and Microsoft Excel to track and manage account data.
<p>We are looking for a skilled Collections Specialist to join our team in Carrollton, Texas. In this Contract to permanent position, you will manage both residential and commercial collections, ensuring compliance with Texas law while providing exceptional customer service. This role offers an opportunity to work within a dynamic manufacturing environment and gain hands-on experience with various financial systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage collections activities for both residential and commercial accounts, ensuring timely payments.</p><p>• Apply knowledge of Texas laws to handle bonds, liens, and other legal aspects of collections.</p><p>• Engage with customers to resolve outstanding balances, providing detail-oriented and courteous service.</p><p>• Utilize legacy systems such as Infor to track accounts and update payment statuses.</p><p>• Process online payments and maintain accurate notes using platforms like Versapay.</p><p>• Assist in training team members on system functionalities and account management procedures.</p><p>• Open and manage accounts ensuring accurate data entry.</p><p>• Collaborate with internal teams to address billing issues and improve the collections process.</p>
<p>We are looking for a skilled AR/Collections Specialist to join our team in Fort Worth, Texas on a Contract to permanent employment basis. This role is essential in managing outstanding account balances while fostering strong relationships with customers. You will play a vital part in ensuring timely payments and collaborating with internal teams to resolve credit-related issues.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of B2B accounts to ensure timely collection of outstanding balances.</p><p>• Investigate payment discrepancies and negotiate suitable payment arrangements when necessary.</p><p>• Maintain detailed and accurate records of collection activities, including customer interactions and account updates.</p><p>• Review aging reports regularly to prioritize and follow up on overdue invoices.</p><p>• Collaborate with sales and finance teams to address and resolve credit-related concerns.</p><p>• Handle inbound calls professionally and efficiently, addressing customer inquiries about billing and payments.</p><p>• Apply knowledge of accounts receivable processes to streamline collections and ensure compliance with company policies.</p><p>• Utilize accounting and CRM software to track and manage collections activities.</p><p>• Ensure adherence to legal regulations and company guidelines in all collection efforts.</p>
We are looking for an experienced Collections Specialist to join our team in Baltimore, Maryland. This Contract to permanent position offers an excellent opportunity to utilize your expertise in business-to-business collections while maintaining a customer-focused approach. The ideal candidate will excel at building relationships, ensuring accurate account management, and driving payment resolutions.<br><br>Responsibilities:<br>• Conduct outreach to businesses to follow up on outstanding payments and resolve collection issues.<br>• Research and analyze account histories to accurately track payments and reconcile discrepancies.<br>• Verify purchase orders and ensure all invoices are correctly issued and documented.<br>• Maintain clear and detail-oriented communication with clients to facilitate payment updates.<br>• Develop and implement strategies to improve collection processes and minimize outstanding balances.<br>• Collaborate with internal teams to ensure accurate reporting and account management.<br>• Utilize Microsoft Excel to manage and organize financial data for collections tracking.<br>• Monitor accounts receivable to identify and address overdue payments.<br>• Provide exceptional customer service while maintaining a firm and detail-oriented demeanor.<br>• Prepare detailed reports on collection activities and progress for review.