We are looking for an experienced and detail-oriented Collections Specialist to join our team in Fishers, Indiana. This Contract to permanent position requires a candidate who thrives in a fast-paced environment and is committed to meeting deadlines while adhering to established procedures. The role offers flexibility in hours and the potential for hybrid work after demonstrating strong performance during the initial onsite phase.<br><br>Responsibilities:<br>• Manage accounts receivable processes, ensuring accurate and timely collections.<br>• Utilize accounting software systems, SAP, and CRM tools to track and manage collections.<br>• Handle inbound calls and inquiries related to billing and claims administration.<br>• Coordinate commercial collections, maintaining professionalism and efficiency.<br>• Administer claims and resolve disputes to ensure smooth payment processing.<br>• Execute billing functions with precision and attention to detail.<br>• Follow established collection processes to recover outstanding payments.<br>• Collaborate with team members and management to meet departmental goals.<br>• Maintain accurate records and documentation of all collection activities.<br>• Provide excellent customer service while addressing payment-related issues.
<p>We are looking for a skilled Collections Specialist to join our team in Henrico, Virginia. This Contract-to-permanent position offers an opportunity to work in a fast-paced and detail-oriented services environment, focusing on recovering past due real estate and property tax payments. Ideal candidates will bring expertise in collections processes and call center operations to manage high-volume interactions effectively. This opportunity offers hybrid options! </p><p><br></p><p>Responsibilities:</p><p>• Handle the collection of overdue real estate and property tax payments with professionalism and efficiency.</p><p>• Communicate with clients via phone, email, and other channels to resolve outstanding balances.</p><p>• Manage high-volume call center operations while maintaining exceptional customer service standards.</p><p>• Utilize established credit and collection procedures to negotiate payment plans and settlements.</p><p>• Track and document all interactions and transactions accurately in the system.</p><p>• Collaborate with internal teams to address disputes and ensure timely resolution.</p><p>• Identify and escalate complex cases to appropriate departments for further action.</p><p>• Monitor account statuses and provide regular updates to management.</p><p>• Maintain compliance with legal regulations and company policies during all collection activities.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Charlotte, North Carolina. In this role, you will play a vital part in managing overdue accounts and ensuring timely payment resolution. This position is ideal for someone with a strong background in commercial and consumer collections, who thrives in a fast-paced environment within the manufacturing industry.<br><br>Responsibilities:<br>• Manage and follow up on overdue accounts to ensure timely payment and resolution.<br>• Communicate effectively with clients to address billing discrepancies and payment issues.<br>• Utilize established credit and collection processes to recover outstanding debts.<br>• Maintain accurate records of collection activities and payment agreements.<br>• Collaborate with internal teams to resolve account disputes and ensure client satisfaction.<br>• Analyze account histories to identify patterns and recommend actions for improvement.<br>• Prepare detailed reports on collection efforts and account statuses.<br>• Ensure compliance with company policies and legal standards during all collection activities.<br>• Support the team in achieving monthly collection targets and financial goals.
<p>Growing, Wilmington Delaware client seeks a thorough Collections Specialist. In this role you will handle customer payment discrepancies, accounts receivable identify outstanding debts, place collection calls, track customer credit worthiness, analyze and review customer invoices, and prepare repayment schedules. The successful Collections Specialist will also manage credit risk, maintain customer accounts, and assist with billing. If you are looking for a promising collections role with longevity, this may be for you!</p><p><br></p><p>What you get to do daily</p><p>· Manage credit and collection functions</p><p>· Prepare customer invoices electronically</p><p>· Monitor aging AR balances</p><p>· Analyze, and review customer credit worthiness</p><p>· Identify delinquent accounts</p><p>· Ensure proper documents and agreements are on file</p><p>· Perform payment reconciliations</p><p>· Investigate and resolve discrepancies</p><p>· Develop and schedule payment plans</p>
<p>Technical firm seeks a REMOTE AR/Collections Specialist with strong billing and collections experience. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, prepare budget plans, arrange debt payoffs, distribute monthly delinquency notices, maintain sales tax certifications, and resolve billing and customer credit issues. This AR/Collections Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Draft collection letters</p><p>· Perform payment reconciliations</p><p>· Assist with client credit inquiries</p><p>· Apply daily cash receipts</p><p>· Ad hoc projects</p>
We are looking for a detail-oriented and proactive Collections Specialist to join our team in Kennesaw, Georgia. In this long-term contract position, you will play a critical role in managing accounts receivable, resolving billing discrepancies, and maintaining positive relationships with clients. The ideal candidate will possess strong negotiation skills and a commitment to adhering to industry regulations.<br><br>Responsibilities:<br>• Negotiate payment plans and settlements with customers to resolve outstanding balances effectively.<br>• Maintain detailed and accurate records of all collection efforts, including customer communications and payment agreements.<br>• Investigate and address billing discrepancies or disputes promptly to ensure customer satisfaction.<br>• Partner with internal teams, such as Accounting and Customer Service, to resolve client concerns and guarantee accurate invoicing.<br>• Monitor aging accounts receivable reports and prioritize collection activities based on delinquency levels.<br>• Report regularly to management on the progress of collections, highlighting any challenges or risks.<br>• Ensure compliance with all applicable collections laws, including the Fair Debt Collection Practices Act, during all interactions.<br>• Identify and implement process improvements to enhance the efficiency and effectiveness of collection operations.
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
We are looking for a skilled Collections Specialist to join our team in Westlake, Texas, on a Contract-to-Permanent basis. In this role, you will play a vital part in managing and resolving outstanding accounts while fostering positive relationships with customers. This position offers an excellent opportunity for individuals with strong analytical and communication skills to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Analyze customer account statements to identify inaccuracies or discrepancies and develop solutions to resolve them.<br>• Investigate and address reasons for non-payment, working collaboratively with customers to facilitate timely resolution.<br>• Manage a portfolio of 200–250 business-to-business (B2B) accounts weekly, ensuring consistent follow-ups and progress tracking.<br>• Guide customers in addressing billing issues and adhering to payment terms through clear and tactful communication.<br>• Maintain accurate and up-to-date account records within the company’s system, utilizing NetSuite for data management.<br>• Organize and analyze data using Microsoft Excel, applying basic formulas and formatting as needed.<br>• Document all account activities and resolutions to ensure a comprehensive record of interactions.<br>• Monitor payment schedules and work towards bringing accounts back into compliance with agreed terms.<br>• Provide regular updates and reports on account statuses to relevant stakeholders.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
<p>We are seeking a detail-oriented and results-driven <strong>Credit/Collections Specialist</strong> to join our organization. This role is integral to maintaining the financial health of the company by managing accounts receivable, ensuring prompt payment, and establishing customer creditworthiness. The successful candidate will have a combination of strong analytical skills, excellent communication abilities, and a proactive approach to debt recovery.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and manage accounts receivable balances to ensure timely collection of outstanding invoices.</li><li>Review, evaluate, and establish customer credit terms and limits based on data analysis and financial history.</li><li>Communicate directly with customers via phone, email, or correspondence to resolve payment discrepancies and collect overdue payments.</li><li>Identify and escalate problematic accounts or high-risk customers to management.</li><li>Generate and analyze aging reports to track receivables and identify trends or issues.</li><li>Collaborate effectively with internal teams such as sales, billing, and customer service to resolve disputes and improve payment processes.</li><li>Maintain accurate and organized records of customer interactions, payment arrangements, and account statuses.</li><li>Ensure compliance with company policies, credit guidelines, and applicable regulations.</li><li>Recommend and assist in implementing process improvements to increase efficiency in credit and collection operations.</li></ul><p>If you are interested please call 786.801.5830 or email: [email protected]</p>
We are looking for an experienced Collections Specialist to join our team in DFW Airport, Texas. In this Contract-to-Permanent position, you will play a crucial role in managing and resolving both commercial and consumer accounts, ensuring timely payments and maintaining accurate records. This opportunity is ideal for professionals with a strong background in credit and billing collections.<br><br>Responsibilities:<br>• Handle commercial and consumer collection accounts, ensuring timely resolution of outstanding balances.<br>• Communicate effectively with clients to address billing discrepancies and negotiate payment terms.<br>• Monitor account activity and proactively identify overdue payments.<br>• Maintain detailed and accurate records of all collection activities.<br>• Collaborate with internal teams to verify account information and resolve disputes.<br>• Prepare and generate reports on collection performance and account statuses.<br>• Follow established protocols and compliance standards in all collection efforts.<br>• Develop strategies to improve recovery rates and reduce outstanding debt.<br>• Provide exceptional customer service while addressing payment concerns.<br>• Stay updated on industry best practices and regulations related to collections.
We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills.<br><br>Responsibilities:<br>• Follow up with customers to address overdue accounts and negotiate payment arrangements.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Handle inbound calls to assist customers with billing inquiries and payment concerns.<br>• Provide backup support for cash application processes to ensure smooth financial operations.<br>• Collaborate with internal teams to resolve discrepancies and improve collection outcomes.<br>• Monitor account aging reports to identify and prioritize collection efforts.<br>• Communicate professionally and effectively with customers to maintain positive relationships.<br>• Ensure compliance with company policies and relevant regulations during collection activities.
<p>We are looking for a skilled Collections Specialist to join our team. In this role, you will manage and maintain accounts by ensuring timely collections from both commercial and consumer clients. This position requires a strong understanding of credit and billing practices to effectively handle collection processes.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the collection of outstanding payments on commercial and consumer accounts.</p><p>• Communicate with clients to resolve billing discrepancies and negotiate payment terms.</p><p>• Maintain detailed records of collection activities and ensure compliance with company policies.</p><p>• Collaborate with internal teams to address and resolve credit-related issues.</p><p>• Analyze account histories to identify patterns and minimize future delinquencies.</p><p>• Prepare reports on collection activities and account statuses for management review.</p><p>• Ensure adherence to all relevant laws and regulations in the collection process.</p><p>• Proactively follow up on overdue accounts to achieve collection targets.</p><p>• Recommend process improvements to enhance the efficiency of the collections workflow</p>
<p>We are looking for a dedicated Collections Specialist to join our team in Milwaukie, Oregon. This long-term contract position offers an excellent opportunity to contribute to a dynamic environment. The ideal candidate will excel in managing accounts receivable processes, communicating effectively with stakeholders, and maintaining a positive team-oriented approach.</p><p><br></p><p>Responsibilities:</p><p>• Monitor delinquent accounts and recommend corrective actions to address outstanding balances.</p><p>• Handle inbound customer inquiries professionally while providing accurate billing information.</p><p>• Collaborate with team members to ensure seamless communication and support for collection efforts.</p><p>• Utilize CRM systems to track customer interactions and maintain accurate financial records.</p><p>• Execute effective collection strategies to recover overdue payments and minimize financial risk.</p><p>• Perform detailed account reconciliations to ensure accuracy of receivables.</p><p>• Maintain compliance with company policies and industry regulations during all collection activities.</p><p>• Build strong relationships with vendors and clients to foster trust and streamline payment processes.</p><p>• Generate reports on collection activities and provide insights to improve operational efficiency.</p><p>• Assist in resolving disputes related to billing and payment discrepancies</p>
<p>We are looking for a dedicated Collections Specialist to join our team on a contract basis. In this role, you will leverage your expertise in accounts receivable and collections to ensure accurate and timely payment processing. If you have a strong analytical mindset and enjoy collaborating to resolve financial discrepancies, this position offers an excellent opportunity to contribute to a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection of outstanding invoices from exhibitors and vendors, ensuring prompt payment for convention-related supplies and equipment.</p><p>• Conduct follow-ups after events to secure payment for issued invoices related to completed shows.</p><p>• Investigate and resolve payment discrepancies by reviewing invoices and cross-referencing payment records.</p><p>• Analyze unpaid invoices from past events and develop strategies to recover outstanding balances.</p><p>• Coordinate with internal teams to gather necessary documentation and ensure billing accuracy.</p><p>• Maintain comprehensive records of collection activities, including communications and payment updates.</p><p>• Engage professionally with clients to negotiate payment arrangements or address disputes.</p><p>• Identify process improvements to optimize collection efforts and implement best practices.</p><p>• Provide management with regular reports on collection status and outstanding accounts.</p><p>• Assist in the transition to new billing systems or workflows when required.</p>
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
<p>Financial organization located in Pittsburgh, PA is seeking a Mortgage Collections Specialist! This role will be focused on contacting borrowers to collect on past due mortgage payments, review loan documents for correct contact information and answering incoming calls. The Mortgage Collections Specialist will also be responsible for setting up and reviewing payment plans, documenting all communication and communication attempts with the borrower, escalating complex issues to managers, and answering questions from borrowers pertaining to their mortgage.</p><p><br></p><p>This is a contract role, however there is a possibility for this to evolve into a full-time position!</p><p><br></p><p>The Mortgage Collection Specialist would work onsite at their Pittsburgh Office located in downtown Pittsburgh. The hours would be 40 hours per week during normal business hours, Monday through Friday.</p><p><br></p><p>Job responsibilities:</p><ul><li>Contact borrowers to address delinquent loans and explore communication options</li><li>Meet performance goals, including call and response metrics</li><li>Document interactions, arrangements, and follow-up plans thoroughly in the system</li><li>Maintain compliance with laws, policies, and industry standards in account management</li><li>Research loan records, resolve issues, and ensure accurate data maintenance</li><li>Perform related tasks and projects as assigned</li><li>Help identify and manage risks encountered during daily responsibilities</li><li>Adhere to regulatory guidelines and company compliance protocols</li></ul><p>If you have a strong customer service background, a mortgage background and/or a strong collections background, you are encouraged to apply! Candidates must have excellent communication skills (both oral and written), be very organized, and able to document conversations. Prior experience working in the banking, financial services or mortgage industry is highly preferred! Specific qualifications are as follows: </p><ul><li>Proficiency in commercial collections, mortgage collections or consumer collections is highly preferred</li><li>Familiarity with mortgage lending processes is beneficial</li><li>Understanding of mortgage and financial systems is preferred</li><li>Ability to use Microsoft Excel and Microsoft Word</li></ul><p>If you are interested in being considered for this Mortgage Collections position, please apply online via the Robert Half website. After applying online, please call 412-471-5946 and ask to speak with Aimee, Carrie or Dan to confirm your application was received. Please reference job #03730-0013301435 when calling! We also recommend applying on the Robert Half website or using the Robert Half app. </p>
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
<p>We are looking for a detail-oriented, bilingual, Spanish speaking, Collections Specialist to join our team in Henrico, Virginia. This Contract to permanent position is ideal for someone with strong communication skills and a background in commercial and consumer collections. The role involves managing past-due real estate and property tax accounts while providing excellent customer service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Contact clients to address overdue real estate and property tax accounts and arrange payment plans.</p><p>• Monitor and follow up on outstanding balances to ensure timely resolution of payment issues.</p><p>• Utilize call center tools to manage high volumes of customer interactions efficiently.</p><p>• Collaborate with internal teams to investigate and resolve disputes related to billing and collections.</p><p>• Maintain accurate records of all customer communications and payment agreements.</p><p>• Ensure compliance with relevant laws and company policies during collection activities.</p><p>• Provide exceptional customer service while handling sensitive financial matters.</p><p>• Analyze account histories to identify trends and recommend improvements to collection strategies.</p><p>• Respond promptly to customer inquiries regarding account balances and payment terms.</p><p>• Contribute to team goals by meeting or exceeding collection targets.</p>
<p><strong>Job Title: </strong>Collections Specialist</p><p><br></p><p><strong>Job Overview:</strong></p><p>A well-established organization based in Pittsburgh, PA, is seeking a skilled Collections Specialist with at least 2 years of relevant collections experience (preferably consumer collections experience). This position is onsite and the normal work hours are Monday through Friday 8am-4:30pm. (Some flexibility may be available with the start time). The Collection Specialist will be responsible for managing delinquent accounts, including loans, credit cards, and negative accounts. The position involves engaging with customers to secure repayment plans that restore accounts to good standing, while also consulting with the Collection Supervisor and CFO to determine appropriate measures such as repossession, litigation, or right of offset. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Investigate billing errors and disputes, providing prompt follow-ups as needed.</p><p>• Monitor due dates and send timely payment reminders.</p><p>• Contact customers via phone, email, and written correspondence to resolve unpaid balances.</p><p>• Record all collection activities and maintain detailed communication logs.</p><p>• Respond to customer inquiries regarding billing statements in a professional manner.</p><p>• Negotiate partial payments or structured repayment plans when necessary.</p><p>• Collaborate with team members to establish effective debt recovery strategies.</p><p>• Update account status upon successful resolution of debts.</p><p>• Prepare and issue required documentation to customers and credit bureaus.</p><p>• Partner with legal counsel when escalations are warranted.</p><p>• Take ownership of assigned accounts during the debt collection process.</p><p>• Utilize debt collection software and public record databases for account resolution.</p><p>• Ensure compliance with all applicable federal, state, and local laws, as well as internal company policies.</p><p>• Handle sensitive customer data with strict confidentiality and discretion.</p><p><br></p><p><strong>Required Skills and Qualifications:</strong></p><p>• Customer Service and Negotiation: Proven ability to address customer concerns and negotiate payment terms.</p><p>• Communication: Excellent verbal and written communication skills.</p><p>• Interpersonal Skills: Ability to collaborate effectively with coworkers and interact professionally with customers.</p><p>• Problem-Solving: Strong critical thinking and decision-making abilities.</p><p>• Professionalism: Exhibit a calm and composed demeanor, even under challenging situations.</p><p>• Independence: Capable of working autonomously while managing multiple tasks and deadlines.</p><p><br></p><p><strong>Educational and Experience Requirements:</strong></p><p>• High school diploma or equivalent.</p><p>• Minimum of two years of experience in collections, customer service, or sales.</p><p>• Familiarity with bankruptcy or repossession procedures is highly preferred.</p><p><br></p><p>Apply on the Robert Half website or via the Robert Half mobile app today if you meet the criteria and would like to be considered. After applying, please call 412-471-5946 and ask to speak with Dan, Aimee or Carrie! When calling, please reference job # 03730 - 0013301588. Thank you! </p>
<p>We are looking for a dedicated Collections Specialist to oversee student account receivables for a higher education institution in NE Philadelphia, Pennsylvania. This role focuses on managing overdue accounts, collaborating with students and families, and ensuring compliance with institutional policies and government regulations. The ideal candidate will excel at balancing financial responsibilities with a student-centered approach.</p><p><br></p><p>Responsibilities:</p><p>• Monitor overdue student accounts related to tuition, housing, and fees, ensuring timely follow-up.</p><p>• Develop and administer payment plans in alignment with university guidelines.</p><p>• Collaborate with internal departments and external collection agencies to resolve outstanding balances.</p><p>• Maintain detailed and accurate records of all student account activities and communications.</p><p>• Prepare monthly reports highlighting delinquent accounts and collection efforts.</p><p>• Enforce institutional policies regarding registration holds, transcript restrictions, and financial clearance.</p><p>• Ensure compliance with federal, state, and university regulations related to student accounts.</p><p>• Educate students and families on financial responsibility and payment options.</p><p>• Recommend accounts for write-offs or legal actions based on established procedures.</p><p>• Assist the Student Account Services team during peak periods by processing payments and completing end-of-day tasks.</p>
We are looking for a highly organized and detail-oriented Collections Specialist to join our team in Greenville, North Carolina. In this long-term contract role, you will manage business accounts, oversee payment processes, and ensure timely collections while working with major clients such as Amazon and Walmart. This position offers a dynamic environment where strong communication and technical skills are essential to success.<br><br>Responsibilities:<br>• Manage a portfolio of business accounts, ensuring timely follow-up on outstanding payments.<br>• Utilize advanced Excel skills to analyze data, track collections, and generate reports.<br>• Communicate effectively with internal teams and external clients to resolve payment discrepancies.<br>• Maintain accurate documentation of collection activities and account statuses.<br>• Handle high-volume accounts, including major clients such as Amazon and Walmart, with precision and attention to detail.<br>• Adapt quickly to new systems and processes to enhance collection efficiency.<br>• Collaborate with other departments to streamline billing and collection procedures.<br>• Identify and address potential issues in the collection process proactively.<br>• Ensure compliance with company policies and regulatory requirements during all collection activities.
We are looking for a skilled Collections Specialist to join our team on a contract basis. In this role, you will play a vital part in managing and resolving outstanding accounts while ensuring compliance with debt collection laws. This position offers flexibility and the opportunity to work remotely, based in Alexandria, Virginia.<br><br>Responsibilities:<br>• Prepare detailed reports on account aging, collection progress, and other financial data to support decision-making.<br>• Update and maintain accurate records of payments, account statuses, and customer communications.<br>• Address billing discrepancies and handle customer inquiries regarding overdue payments.<br>• Ensure adherence to ethical standards and compliance with relevant debt collection regulations.<br>• Collaborate with customers and internal teams to resolve billing issues and maintain cash flow.<br>• Apply expertise in commercial and consumer collections to recover outstanding balances efficiently.<br>• Implement and refine collection processes to improve overall efficiency.<br>• Utilize Excel to manage and analyze collection data effectively.
We are looking for a dedicated Collections Specialist to join our team in Moon Township, Pennsylvania. In this Contract-to-Permanent position, you will play a vital role in managing credit and collections activities for an assigned portfolio of customers, ensuring smooth account operations and resolving payment discrepancies. This role requires a proactive approach to customer service, financial analysis, and collaboration across departments.<br><br>Responsibilities:<br>• Organize and oversee credit and collections activities for assigned customer accounts, ensuring accurate documentation and timely follow-up.<br>• Address customer inquiries about account balances, payment discrepancies, and invoice histories, delivering exceptional service to shippers and agents.<br>• Utilize imaging systems and electronic file networks to retrieve documentation, investigate invoicing disputes, and coordinate corrections with billing and accounting teams.<br>• Prepare monthly summaries of collections progress and contribute to portfolio reviews with management, escalating unresolved issues as needed.<br>• Analyze customer account performance and provide recommendations for credit limit adjustments based on revenue trends and business needs.<br>• Investigate short-paid invoices by collaborating with agents, business development executives, and carrier services personnel to determine necessary revisions or chargebacks.<br>• Assist the accounting department in obtaining requested payment remittance information for assigned portfolios.<br>• Collaborate with management to develop strategies for involving third-party collections firms when necessary.<br>• Manage multiple tasks efficiently while meeting deadlines in a fast-paced work environment.
We are looking for a skilled Collections Specialist to join our team in Carmel, Indiana. In this role, you will interact directly with consumers to manage overdue accounts and ensure timely payments. This is a Contract-to-permanent position, offering long-term growth opportunities and potential for performance-based bonuses upon permanent placement.<br><br>Responsibilities:<br>• Contact customers to discuss outstanding payments and negotiate repayment plans.<br>• Review account details to identify overdue balances and resolve discrepancies.<br>• Maintain accurate records of all communication and payment activities.<br>• Monitor accounts to ensure compliance with agreed payment schedules.<br>• Collaborate with internal teams to address customer inquiries and issues.<br>• Utilize effective communication strategies to recover funds while maintaining positive customer relationships.<br>• Provide regular updates and reports on collections progress to management.<br>• Stay informed about industry regulations and best practices related to collections.
