80 Results for Collections Representative Jobs

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Collections Representative

Bloomington, MN
onsite
Temporary / Contract
18 - 22 USD / Hourly
Are you an experienced Collections Representative looking to take the next step in your career? We are seeking motivated, detail-oriented professionals to join a leading Fortune 500 healthcare organization in a fully remote role! This is an exciting opportunity to work with a nationally recognized healthcare company while gaining valuable experience in medical billing, insurance collections, and revenue cycle operations. What You'll Do:<ul><li>Manage and follow up on outstanding healthcare accounts receivable balances to ensure timely payment and resolution.</li><li>Contact insurance companies, payers, and other responsible parties to investigate unpaid or underpaid claims.</li><li>Research and resolve billing discrepancies, denied claims, and payment issues.</li><li>Review account histories, insurance information, and payment records to determine appropriate next steps.</li><li>Utilize billing systems, payer portals, and internal resources to track collection activity and document account updates.</li><li>Meet productivity, quality, and collection goals while maintaining accuracy and professionalism.</li><li>Collaborate with internal teams to resolve complex billing and reimbursement issues.</li></ul>
2026-10-23T00:00:00Z

Collections Representative

Fairfax, VA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a detail-oriented Collections Representative to manage outstanding accounts and support timely payment resolution. This role involves contacting customers, reviewing account status, resolving billing issues, and maintaining accurate records while delivering professional customer service. Responsibilities:<ul><li>Contact customers regarding past-due balances by phone, email, and written correspondence</li><li>Review aging reports and prioritize collection efforts</li><li>Investigate and resolve billing discrepancies, payment issues, and account questions</li><li>Negotiate payment arrangements within company guidelines</li><li>Maintain accurate documentation of collection activity and customer communications</li><li>Collaborate with internal teams including billing, customer service, and accounting</li><li>Monitor accounts for delinquency trends and escalate issues as needed</li><li>Support month-end reporting and accounts receivable reconciliation</li></ul>
2026-10-16T00:00:00Z

Collections Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Collections Representative to support insurance follow-up activities for outstanding low-balance and denied claims in a remote, Long-term Contract role based in Minneapolis, Minnesota. This position works closely with an established revenue cycle team to improve claim resolution, secure appropriate reimbursement, and maintain accurate account records. The ideal candidate brings acute-care collections experience, strong payer knowledge, and the ability to balance quality standards with daily productivity goals. Responsibilities: • Review and pursue unpaid, low-dollar, and denied insurance claims with government and commercial payers to drive timely resolution and reimbursement. • Investigate account status by analyzing claim details, remittance information, payer correspondence, and supporting documentation to identify next steps. • Take action on denials, underpayments, and other claim issues by contacting payers, using online portals, and documenting outcomes thoroughly in the patient accounting system. • Maintain complete and accurate notes on account activity, follow-up efforts, and payment status to support compliance and continuity of work. • Meet defined productivity and quality targets while managing a consistent queue of accounts in a fast-paced collections environment. • Collaborate with team leadership and peers to address claim barriers, escalate complex cases when needed, and support overall departmental performance. • Apply knowledge of reimbursement guidelines, claim forms, and payer-specific requirements to strengthen collection outcomes and reduce repeat issues.
2026-11-04T00:00:00Z

Collections Specialist

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. Collections Outreach:· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.· Implement effective collection strategies to recover outstanding balances.Negotiation and Resolution:· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.· Resolve disputes and address customer inquiries related to overdue payments.Payment Reconciliation:· Reconcile customer payments with outstanding balances.· Ensure accuracy in recording and tracking payments received.Documentation and Record Keeping:· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.· Document any agreements made with customers regarding payment plans.Reporting and Analysis:· Generate and analyze reports on accounts receivable aging and collection performance.· Provide insights into trends, challenges, and potential areas for improvement.Credit Risk Assessment:· Assess the creditworthiness of customers and recommend appropriate credit limits.
2026-11-04T00:00:00Z

Collections Specialist

Salt Lake City, UT
onsite
Temporary / Contract
25 - 28 USD / Hourly
We are seeking a motivated and professional Collections Specialist for a contract opportunity in Salt Lake City, Utah. This role is responsible for managing outstanding customer accounts, reducing delinquent balances, and maintaining positive client relationships while ensuring timely payment collection. The ideal candidate is organized, persistent, and skilled at resolving payment issues in a professional manner.Key Responsibilities<ul><li>Contact customers regarding past-due invoices via phone, email, and written correspondence</li><li>Review aging reports and prioritize collection efforts</li><li>Negotiate payment arrangements and follow up on commitments</li><li>Research and resolve billing discrepancies that may delay payment</li><li>Document collection activities and customer communications accurately</li><li>Monitor accounts for payment trends and identify potential risk accounts</li><li>Collaborate with internal departments to resolve customer account concerns</li><li>Process account adjustments, credits, and dispute resolutions as needed</li><li>Prepare collection reports and provide updates on account status</li><li>Assist with month-end activities and other accounting projects</li></ul>
2026-11-05T00:00:00Z

Collections Specialist

Honolulu, HI
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a Collections Specialist to support account recovery efforts for a Contract position based in Honolulu, Hawaii. This opportunity is well suited for a detail-oriented candidate who can communicate effectively with customers, manage delinquent accounts effectively, and help maintain accurate billing and payment records. The role focuses on resolving outstanding balances, supporting account actions related to nonpayment, and partnering with internal teams to address account issues in a timely manner. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call us at 808-531-8056. Responsibilities:• Oversee follow-up activities for overdue accounts within the 30- to 120-day aging range to improve collections performance.• Work directly with customers to secure payment commitments and set up practical repayment arrangements on outstanding balances.• Complete account cancellation actions when nonpayment criteria are met and ensure related records are updated accurately.• Draft and send collection correspondence, maintain returned-mail information, and finalize closure steps for delinquent accounts.• Collaborate with cross-functional teams to investigate disputed charges and provide alarm certificates when requested.• Research payments that are missing, delayed, or incorrectly applied and follow through with customers until issues are resolved.• Prepare credit memos when account review supports an adjustment or correction.• Maintain organized account documentation and ensure collection activity is recorded clearly for each customer interaction.
2026-11-06T00:00:00Z

Collections Specialist

New York, NY
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a Contract Collections Specialist to support accounts receivable activities and help maintain accurate customer account status in New York, New York. This position focuses on commercial collections, account analysis, and billing coordination while working closely with internal teams and customers to resolve outstanding issues. The ideal candidate brings strong judgment, clear communication, and a disciplined approach to handling past-due balances and account discrepancies. Responsibilities: • Monitor overdue accounts, contact customers regarding outstanding balances, and take appropriate next steps to drive timely resolution. • Escalate seriously delinquent accounts to outside collection partners or legal channels in alignment with company guidelines. • Prepare and process credit adjustment requests to correct pricing issues and keep customer balances accurate. • Examine aging data to identify minor residual balances and clear eligible items efficiently. • Compile recurring performance and account status reports for leadership on a monthly basis. • Review account and call documentation for completeness so records can be finalized and released for billing. • Authorize maintenance and repair invoices that require special handling before billing is completed. • Work with internal departments and field teams to investigate deductions, resolve disputes, and support accurate collections activity.
2026-11-05T00:00:00Z

Collections Specialist

Stamford, CT
onsite
Temporary / Contract
25 - 30 USD / Hourly
Job SummaryWe are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.Key Responsibilities<ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul>
2026-10-23T00:00:00Z

Collections Specialist

Dania Beach, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a detail-oriented Collections Specialist to support a portfolio of residential communities in Florida. This contract opportunity with permanent potential is ideal for someone who can manage past-due accounts with accuracy, professionalism, and sound judgment while working closely with accounting, property management, and legal partners. The role focuses on driving timely collection activity, resolving account issues, and maintaining organized records that support effective follow-up and escalation. Responsibilities: • Examine receivable aging and account histories to identify overdue assessments, fees, and other unpaid charges across assigned properties. • Investigate billing questions, payment variances, and disputed balances by partnering with accounts receivable staff and community management teams. • Draft, issue, and track collection correspondence in accordance with established procedures, approval requirements, and applicable timelines. • Confirm ledger accuracy, recent payments, grace periods, and community-specific collection rules before sending notices or advancing accounts. • Monitor account status, key deadlines, payment promises, and next actions to keep each matter moving through the collection cycle. • Coordinate payment arrangement requests, route them for approval, and review adherence to approved terms. • Assemble complete supporting documentation for legal escalation and submit attorney referrals after required review and authorization. • Communicate with legal counsel and property managers regarding referred matters, updated balances, incoming payments, and status changes. • Maintain thorough account notes and organized records to document outreach, decisions, and supporting financial information. • Produce summary reporting on delinquency trends, notices sent, legal referrals, payment plans, and overall collection outcomes.
2026-10-23T00:00:00Z

Collections Specialist

Rosemont, IL
onsite
Temporary / Contract
23 - 28 USD / Hourly
We are seeking a Collections Specialist with strong collections experience for a client in Rosemont, IL. Ideal candidates will have a background in collections, accounts receivable, cash applications, customer account reconciliation, and following up on outstanding balances. Experience generating reports, analyzing aging, and working extensively in Excel is highly preferred. Responsibilities:<ul><li>Manage a portfolio of customer accounts and follow up on past-due invoices</li><li>Contact customers via phone and email to secure payment and resolve outstanding balances</li><li>Review and maintain aging reports, prioritizing collection activities accordingly</li><li>Research and resolve billing discrepancies, short payments, and unapplied cash</li><li>Reconcile customer accounts and document collection efforts</li><li>Partner with internal teams including AR, Customer Service, and Sales to resolve payment issues</li><li>Generate and analyze collection and aging reports in Excel</li><li>Assist with cash applications and other Accounts Receivable-related activities as needed</li><li>Maintain accurate notes and records within the ERP/accounting system</li></ul>
2026-10-29T00:00:00Z

Collections Specialist

Elk Grove Village, IL
remote
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Collections Specialist to support account recovery efforts for a contract position based in Illinois. this role will operate Monday - Friday, 12pm-8pm CST. In this role, you will work directly with customers to resolve overdue balances, arrange practical repayment options, and maintain accurate account records. This opportunity is well suited for someone who can manage frequent customer interactions, investigate payment issues, and deliver attentive service while meeting business-hour expectations for the assigned location. Responsibilities:• Manage a portfolio of delinquent accounts ranging from early-stage to more advanced past-due balances, taking appropriate action to secure payment.• Develop and document payment arrangements that help customers bring overdue accounts back into good standing.• Process account closures or service cancellations when payment is not received and established guidelines require further action.• Prepare and distribute collection correspondence, maintain accurate mailing information, and update records when notices are returned.• Partner with internal teams to research disputed charges and compile supporting documentation, including requested account-related certificates.• Investigate missing or incorrectly applied payments, follow up with customers as needed, and ensure account details are corrected promptly.• Create credit adjustments or memos when account review supports a billing correction.• Handle a high volume of inbound and outbound customer communication while providing clear, effective resolution to account concerns.
2026-10-30T00:00:00Z

Collections Specialist

Troy, OH
onsite
Temporary / Contract
20.9 - 22 USD / Hourly
We are looking for a Collections Specialist for an immediate contract position in Troy, OH. Responsibilities:• Manage customer invoicing activity, record incoming payments, and reconcile account transactions to keep receivables current and accurate.• Review aging reports regularly and contact customers regarding overdue balances to encourage timely resolution.• Research billing concerns, payment discrepancies, and disputed charges, then work toward prompt and accurate resolution.• Update customer account details, document collection efforts, and maintain clear records of follow-up activities.• Apply cash receipts and post payments correctly within accounting systems to ensure proper account allocation.• Prepare recurring reports on collections performance and accounts receivable status for leadership review.• Partner with sales, customer service, and accounting teams to address customer account issues and improve payment outcomes.• Assist with month-end accounts receivable close activities, including reconciliations and reporting support.• Identify opportunities to strengthen collection workflows and help reduce the volume of past-due accounts
2026-11-04T00:00:00Z

Collections Specialist

Murrysville, PA
onsite
Temporary to Hire
19 - 23 USD / Hourly
An organization in Downtown Pittsburgh is in need of temporary to hire assistance in the Collections Department! The position is 100% onsite and located in the East of Pittsburgh. The Collections Specialist would be responsible for the following duties:<ul><li>Manage a high-volume portfolio of customer accounts, ranging from several hundred to 500+ accounts.</li><li>Conduct collection activities through phone calls and email correspondence.</li><li>Follow up on outstanding balances and work with customers to resolve payment issues.</li><li>Build and maintain positive customer relationships while ensuring timely collection of receivables.</li><li>Review and monitor aging reports to identify past-due accounts and collection priorities.</li><li>Document collection efforts and account activity accurately within company systems.</li><li>Collaborate with internal departments to resolve billing and payment discrepancies.</li></ul>If you are interested in being considered for this Collections Specialist position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!
2026-11-05T00:00:00Z

Collections Specialist

Fort Mill, SC
onsite
Temporary / Contract
26 - 29 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for an advertising organization in Fort Mill, South Carolina. This Contract position will focus on managing overdue balances, strengthening payment follow-up, and helping maintain healthy cash flow through consistent client communication and account research. The ideal candidate brings experience in collections and billing environments, along with the ability to investigate payment issues, coordinate with internal teams, and keep account records accurate and current. Responsibilities: • Manage a designated portfolio of receivable accounts and work toward monthly cash collection targets through proactive outreach and follow-up. • Obtain firm payment commitments for delinquent balances, document expected payment details in Oracle, and monitor each commitment through resolution. • Review aging reports and weekly account activity to prioritize collection efforts, organize daily outreach plans, and focus on the highest-risk balances. • Address customer questions related to overdue invoices by researching account history, supplying statements or invoice copies, and clarifying outstanding amounts. • Identify the underlying reasons for delayed payment, apply the appropriate account status or reason code, and update records as new information becomes available. • Partner with billing, cash application, sales, service, and credit teams to resolve disputes, short payments, deductions, and other barriers to collection until the balance is cleared or formally closed. • Reconcile remittance details, account activity, and spreadsheet data to uncover unapplied cash, misapplied payments, and other discrepancies requiring correction. • Use customer billing and accounts payable portals to submit invoices, confirm purchase order details, verify receipt, and track anticipated payment timing. • Recognize recurring payment issues, analyze root causes, and suggest process improvements that support faster and more accurate collections. • Recommend next-step actions such as credit restrictions, service interruption, write-offs, or external escalation when supported by account documentation and policy guidelines.
2026-11-04T00:00:00Z

Collections Specialist

Houston, TX
onsite
Temporary to Hire
25 - 28 USD / Hourly
We are looking for a Collections Specialist to join our transport team in Houston, Texas in a contract-to-permanent capacity. This position focuses on business-to-business receivables management, helping reduce overdue balances while supporting consistent cash flow and positive customer relationships. The ideal candidate will bring strong collections experience, sound judgment, and the ability to work across departments to resolve payment issues efficiently. Responsibilities: • Oversee an assigned group of B2B customer accounts and drive timely follow-up on outstanding balances across domestic and international portfolios. • Investigate payment issues by reviewing disputed invoices, deductions, short pays, and unapplied cash, then coordinate resolution with the appropriate teams. • Evaluate account activity and payment behavior to identify trends, collection risks, and accounts that may require escalation. • Keep account histories, collection activity, and supporting documentation current within accounts receivable and collection tracking systems. • Partner with Sales, Customer Service, Credit, and Finance teams to remove barriers to payment and improve account resolution timelines. • Reconcile customer account balances to confirm receivable accuracy and address discrepancies that affect aging. • Produce regular updates on aging, collection progress, and account status for leadership and internal stakeholders. • Assist with month-end accounts receivable tasks and follow internal financial controls, company policies, and standard procedures. • Escalate significantly overdue or high-risk accounts to management and contribute ideas that strengthen collection results and the customer experience.
2026-11-05T00:00:00Z

Collections Specialist

Dallas, TX
onsite
Temporary / Contract
28 - 31.25 USD / Hourly
• Manage rent and utility collections for residential accounts, following up on outstanding balances through consistent inbound and outbound communication.• Serve as a primary point of contact for tenants, including Section A residents, while addressing payment concerns and explaining next steps clearly and professionally.• Monitor active delinquency matters from the start of the assignment, including open eviction-related cases, and maintain accurate status updates.• Coordinate with case workers and property managers to resolve account issues, confirm documentation, and support timely collection activity.• Perform program-related administrative tasks, including record maintenance, account review, and tracking of collection actions in internal systems such as Padfolio.• Handle a people-focused workload that requires frequent phone interaction, sound judgment, and professionalism in sensitive conversations.• Organize account details and reporting to support collection priorities, with administrative duties currently forming a meaningful part of the role.• Use spreadsheets and system data to review account activity, identify trends, and support follow-up efforts across the portfolio.
2026-10-22T00:00:00Z

Collections Specialist

San Diego, CA
remote
Temporary / Contract
28.5 - 32 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support receivables management for a designated account portfolio in California. This Long-term Contract position is ideal for someone who can communicate effectively with customers, stay organized in a fast-moving environment, and adjust quickly when urgent priorities arise. The role focuses on reducing outstanding balances, maintaining accurate records, and partnering with internal teams to address overdue accounts effectively. Responsibilities: • Manage an assigned accounts receivable portfolio and drive timely payment collection through consistent outreach and follow-up. • Handle both incoming customer inquiries and outbound collection calls to resolve past-due balances in a clear and organized manner. • Record all collection efforts, customer interactions, and account updates with clear and accurate documentation. • Review account details and examine customer agreements when additional research is needed to support collection activity. • Carry out established procedures related to account support holds and service cancellations for overdue accounts. • Prioritize daily workload effectively while responding to shifting business needs and time-sensitive assignments. • Contribute to additional projects and operational tasks as requested by the team.
2026-10-30T00:00:00Z

Collections Specialist

Alpharetta, GA
onsite
Temporary to Hire
29 - 31 USD / Hourly
We are looking for a Collections Specialist to join our team in Georgia in a contract capacity with the potential for a permanent role. This role focuses on managing business to business receivables, improving payment performance across an assigned portfolio, and addressing billing concerns with a strong balance of customer service and business judgment. The ideal candidate brings solid collections experience, communicates account status clearly, and works effectively with both clients and internal partners to reduce risk and support healthy cash flow. Responsibilities:• Manage a portfolio of commercial accounts by following up on outstanding balances and driving timely payment resolution.• Review short-paid and overpaid invoices, reconcile discrepancies, and determine appropriate next steps to resolve account variances.• Prepare weekly portfolio updates that summarize account status, payment trends, and collection risks for leadership review.• Investigate billing questions and payment disputes by examining account history and coordinating with clients to reach accurate resolutions.• Record customer payments received by check, ACH, wire, and lockbox activity in accordance with established timelines and controls.• Partner with Sales, Account Management, Client Services, Finance, and Vehicle Operations to support collection efforts and maintain strong client relationships.• Maintain detailed documentation of client communications, follow-up actions, and escalation needs within designated systems.• Provide analysis on customer payment behavior and account issues to help internal teams prioritize collection strategies and minimize losses.
2026-10-20T00:00:00Z

Collections Specialist

West Palm Beach, FL
onsite
Temporary / Contract
24 - 25 USD / Hourly
support account resolution efforts through soft collections, dispute analysis, and customer outreach.Responsibilities include making 30-35 outbound calls per day, contacting clients regarding outstanding balances, researching billing discrepancies, resolving disputes, and ensuring accounts have been billed accurately. This role requires strong communication skills, a sense of urgency, attention to detail, and the ability to analyze account information.Previous collections experience is not required. Candidates with strong customer service, Excel, analytical, or accounting-related experience are encouraged to apply. Recent graduates are welcome. Training will be provided for the right individual who is hardworking, eager to learn, and looking to grow with a successful organization.Requirements:<ul><li>Professional communication skills</li><li>Strong customer service and problem-solving abilities</li><li>Basic accounting knowledge preferred</li><li>Excel proficiency</li><li>Ability to make 30-35 outbound calls daily</li><li>Available to work onsite until approximately 5:30-6:00 PM daily</li></ul>
2026-11-04T00:00:00Z

Collections Specialist

Palm Beach Gardens, FL
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a motivated Collections Specialist to join a growing organization in Florida. This contract opportunity is ideal for someone who communicates clearly, works with urgency, and is eager to build experience in a customer-facing financial role. You will support account resolution efforts through outbound outreach, billing review, and dispute follow-up while receiving training to succeed in the position. Responsibilities: • Place a high volume of outbound calls each day to connect with customers regarding past-due balances and payment activity. • Review account details carefully to confirm charges are accurate and identify any billing concerns that may affect collection efforts. • Investigate customer disputes by gathering relevant information, clarifying issues, and helping move accounts toward resolution. • Maintain clear and respectful communication with clients while encouraging timely payment and positive account outcomes. • Document conversations, payment updates, and account actions thoroughly to keep records current and accurate. • Work closely with internal teams to resolve billing questions and support efficient follow-up on outstanding accounts. • Prioritize tasks with a strong sense of urgency to manage assigned accounts and meet daily activity expectations. • Learn collection practices, account procedures, and customer service standards through provided training and coaching.
2026-10-30T00:00:00Z

Collections Specialist

Malvern, PA
onsite
Temporary / Contract
30 - 31 USD / Hourly
We are looking for a Collections Specialist to support treasury and cash management activities for a long-term contract assignment based in Malvern, Pennsylvania. This role focuses on monitoring daily cash activity, coordinating banking transactions, and helping maintain accurate financial records across domestic and international accounts. The ideal candidate brings hands-on experience with banking operations, reconciliations, and payment issue resolution in a fast-paced environment. Responsibilities: • Monitor daily cash balances and prepare regular reporting for accounts across U.S. and international banking relationships. • Execute manual wire transfers and other bank portal payments while ensuring accuracy and compliance with internal controls. • Assist with banking access, account setup, and onboarding activities for global entities using the U.S. banking structure. • Contribute to treasury-related system implementation efforts by supporting configuration reviews, testing, and validation of financial data. • Reconcile bank activity each day, clear outstanding items, and maintain updated cash forecasting schedules in Excel. • Investigate delayed payments, exceptions, and account-related questions by working directly with banking partners. • Help maintain organized treasury records and support smooth day-to-day cash operations for the broader finance team.
2026-11-05T00:00:00Z

Collections Specialist

Kearny, NJ
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
Are you a customer-focused collections professional who enjoys solving problems and helping customers? We are seeking a Collections & Accounts Receivable Specialist to join our growing moving and storage company. In this role, you will work closely with customers and internal teams to ensure timely payment of invoices, resolve billing concerns, and maintain accurate account records for residential and commercial moving projects.Key Responsibilities<ul><li>Contact customers by phone and email regarding past-due balances and outstanding invoices.</li><li>Follow up on unpaid invoices for completed residential and commercial moves.</li><li>Assist customers with questions regarding invoices, deposits, final move balances, and payment options.</li><li>Respond to inquiries related to packing services, storage charges, delivery fees, and other moving-related expenses.</li><li>Establish and document payment arrangements when appropriate.</li><li>Investigate and help resolve billing disputes, payment issues, and account discrepancies.</li><li>Partner with Sales, Operations, and Move Coordinators to research and resolve customer concerns.</li><li>Review accounts receivable aging reports and proactively follow up on delinquent balances.</li><li>Process, post, and apply customer payments accurately.</li><li>Research unapplied cash, credits, deductions, and account adjustments.</li><li>Maintain detailed collection notes and ensure customer account information remains up to date.</li><li>Assist with invoicing, account reconciliations, and other daily A/R functions.</li><li>Escalate seriously delinquent accounts to management as needed.</li><li>Support month-end accounts receivable activities and reporting.</li><li>Utilize accounting, billing, CRM, and other business systems to manage customer accounts efficiently.</li><li>Leverage automated reminders and technology tools to organize and prioritize collection efforts.</li></ul>
2026-10-23T00:00:00Z

Collections Specialist

Pittsburgh Area, PA
onsite
Permanent / Full Time
50000 - 58000 USD / Yearly
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow. Responsibilities:• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.• Elevate severely past-due or higher-risk accounts to management when additional action is needed.• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.
2026-10-09T00:00:00Z

Collections Specialist

Greenville, SC
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Collections Specialists! This position focuses on engaging consumers by phone, managing account follow-up activities, and helping drive timely payment resolution through clear, detail-oriented communication. You must be comfortable handling mid-high volume outbound and inbound calls, while maintaining accuracy, while staying in compliance of collection laws. The individual will need to be comfortable negotiating and working through payment options. If you are someone you know have experience in collections and are looking for new opportunities, please review the job description below in FULL and submit your resume! Responsibilities:• Place a large volume of outbound calls to consumers to discuss past-due balances and secure payment commitments.• Respond to inbound inquiries related to account status, payment options, and collection activity with clarity and courtesy.• Review delinquent accounts, determine appropriate next steps, and document all interactions thoroughly in the appropriate systems.• Escalate complex account situations as needed and collaborate with internal teams to support efficient resolution.• Support operational updates or workflow changes, including system-related process adjustments, as assigned within the collections function.
2026-11-05T00:00:00Z

Collections Specialist

Cleveland, OH
onsite
Temporary / Contract
23 - 24 USD / Hourly
We are looking for a Collections Specialist to support a short-term Contract assignment in Cleveland, Ohio. This role focuses on maintaining strong business customer relationships while driving timely payment resolution across commercial accounts. The ideal candidate brings a detail-oriented approach to account follow-up, strong communication skills, and experience handling high-volume B2B collections activity in an onsite environment. Responsibilities: • Manage outreach to a high weekly volume of business accounts to secure payment updates and resolve outstanding balances. • Conduct detail-oriented follow-up with commercial customers through appropriate communication channels to support timely collections. • Review account status, billing details, and payment history to identify collection priorities and next steps. • Document customer interactions, commitments to pay, and account developments accurately in internal records. • Coordinate with relevant internal teams when billing questions or account discrepancies affect collection efforts. • Apply established collection procedures consistently while maintaining a service-oriented approach with clients. • Monitor open receivables and escalate aging or higher-risk accounts when additional action is needed.
2026-11-05T00:00:00Z

80 results for Collections Representative jobs