<p>We are looking for a Collections Specialists! This position focuses on engaging consumers by phone, managing account follow-up activities, and helping drive timely payment resolution through clear, detail-oriented communication. You must be comfortable handling mid-high volume outbound and inbound calls, while maintaining accuracy, while staying in compliance of collection laws. The individual will need to be comfortable negotiating and working through payment options.</p><p><br></p><p>If you are someone you know have experience in collections and are looking for new opportunities, please review the job description below in FULL and submit your resume! </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Place a large volume of outbound calls to consumers to discuss past-due balances and secure payment commitments.</p><p>• Respond to inbound inquiries related to account status, payment options, and collection activity with clarity and courtesy.</p><p>• Review delinquent accounts, determine appropriate next steps, and document all interactions thoroughly in the appropriate systems.</p><p>• Escalate complex account situations as needed and collaborate with internal teams to support efficient resolution.</p><p>• Support operational updates or workflow changes, including system-related process adjustments, as assigned within the collections function.</p>
We are looking for a Collections Specialist to join a manufacturing organization in New York on a contract basis. This position focuses on managing customer accounts, reducing outstanding balances, and supporting healthy cash flow through effective follow-up and issue resolution. The ideal candidate brings experience with both commercial and consumer collections, along with a strong understanding of billing and credit-related processes.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due balances and drive timely payment resolution through clear, effective communication.<br>• Review aging reports and account histories to prioritize collection efforts and identify high-risk receivables.<br>• Investigate billing questions, payment discrepancies, and account issues in partnership with internal teams to remove barriers to payment.<br>• Maintain accurate records of collection activity, customer commitments, and account status updates within company systems.<br>• Work closely with credit and finance personnel to support account evaluations and recommend appropriate collection actions.<br>• Monitor outstanding invoices and follow established collection procedures to improve recovery rates and reduce delinquency.<br>• Prepare account summaries and status updates for leadership to highlight collection trends and unresolved items.
<p>About the Role:</p><p>We are seeking a detail-oriented and customer-focused Collections Specialist to join our team. The ideal candidate will be responsible for managing outstanding accounts, contacting customers regarding past-due balances, resolving payment issues, and maintaining accurate collection records. This position requires strong communication skills, professionalism, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Contact customers regarding past-due accounts via phone, email, and written correspondence.</li><li>Review aging reports and prioritize collection efforts.</li><li>Negotiate payment arrangements and resolve billing disputes.</li><li>Research and reconcile account discrepancies.</li><li>Maintain detailed collection notes and account records.</li><li>Monitor customer payment activity and follow up as needed.</li><li>Collaborate with accounting, customer service, and sales teams to resolve outstanding issues.</li><li>Prepare reports related to collections activity and account status.</li><li>Ensure compliance with company policies and applicable collection regulations.</li></ul><p><br></p>
We are looking for a Collections Specialist to join a Financial Services organization in Tonawanda, New York in a Contract to Permanent capacity. This position focuses on commercial account recovery and client communication, supporting a high-volume portfolio in a fast-paced environment. The ideal candidate brings strong B2B collections experience, sound judgment, and a detail-oriented approach to relationship management with both clients and internal teams.<br><br>Responsibilities:<br>• Oversee a portfolio of commercial accounts, managing collection activity across a high-volume desk while keeping records current and organized.<br>• Communicate directly with clients through written updates and conversations to provide clear status reports on assigned accounts.<br>• Drive recovery efforts on placed accounts by following up consistently, negotiating appropriately, and escalating matters when needed.<br>• Conduct skip tracing and related research to locate businesses or responsible parties and support next-step collection activity.<br>• Coordinate referrals to legal counsel for accounts that require formal action, ensuring documentation is complete and timely.<br>• Contribute to department meetings and team initiatives, including sharing updates, presenting information, and supporting office projects as needed.<br>• Participate in training, seminars, and career development activities to strengthen collections knowledge and performance.<br>• Build strong working relationships across the department while supporting process improvements that enhance results for clients and the business.<br>• Foster long-term client partnerships through responsive service, attention to detail, and ongoing account oversight.
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable operations for a manufacturing organization in Roseville, Minnesota. This Long-term Contract position focuses on maintaining customer accounts, resolving payment discrepancies, and delivering responsive support for billing and documentation requests. The ideal candidate is comfortable managing high-volume transactional work, staying organized under deadlines, and collaborating across teams to keep account activity accurate and up to date.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer account onboarding and ongoing maintenance, including activating, deactivating, and updating records based on business needs.</p><p>• Post incoming payments accurately and investigate payment variances such as short pays, overpayments, and unapplied balances.</p><p>• Address customer and internal requests by providing invoice copies, W-9 forms, account balances, credit-related documents, and refund support in a timely manner.</p><p>• Reconcile daily banking activity by matching lockbox receipts, electronic payments, and card transactions to cash application records.</p><p>• Support collection efforts on assigned accounts by following up on outstanding balances and documenting account status clearly.</p><p>• Review recurring integrity and exception reports, research missing information, and take corrective action to keep records complete and accurate.</p><p>• Prepare specialized invoices, process approved credits and refunds, and record bad debt adjustments or recoveries when needed.</p><p>• Maintain department reporting, update tracking spreadsheets, and assist with administrative tasks such as form revisions, filing, and mailings.</p><p>• Partner with internal teams to resolve account setup issues, correct manual exceptions, and contribute ideas that improve process efficiency and accuracy.</p><p>• Follow established accounting procedures and internal control standards, escalating any process deviations or compliance concerns to management.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
We are looking for a detail-oriented Collections Specialist to support receivables management for a designated account portfolio in California. This Long-term Contract position is ideal for someone who can communicate effectively with customers, stay organized in a fast-moving environment, and adjust quickly when urgent priorities arise. The role focuses on reducing outstanding balances, maintaining accurate records, and partnering with internal teams to address overdue accounts effectively.<br><br>Responsibilities:<br>• Manage an assigned accounts receivable portfolio and drive timely payment collection through consistent outreach and follow-up.<br>• Handle both incoming customer inquiries and outbound collection calls to resolve past-due balances in a clear and organized manner.<br>• Record all collection efforts, customer interactions, and account updates with clear and accurate documentation.<br>• Review account details and examine customer agreements when additional research is needed to support collection activity.<br>• Carry out established procedures related to account support holds and service cancellations for overdue accounts.<br>• Prioritize daily workload effectively while responding to shifting business needs and time-sensitive assignments.<br>• Contribute to additional projects and operational tasks as requested by the team.
We are looking for a Collections Specialist to join a banking organization in Charleston, South Carolina on a Contract to Permanent basis. This role is ideal for someone who can balance customer communication with sound financial judgment while helping manage account receivables and reduce outstanding balances. The position focuses on evaluating account status, resolving payment-related issues, and supporting consistent collection activity in a fast-paced environment.<br><br>Responsibilities:<br>• Build and update customer credit records to maintain accurate account history and support informed collection decisions.<br>• Review credit data and third-party reporting tools to evaluate account risk and determine appropriate follow-up actions.<br>• Conduct outreach to customers regarding overdue balances and support collection efforts across an assigned accounts receivable portfolio.<br>• Record daily collection interactions, payment updates, and account status notes with a high level of accuracy.<br>• Investigate disputed charges and billing concerns by researching account details and coordinating resolution steps.<br>• Reconcile account balances and payments to identify inconsistencies and ensure financial records are aligned.<br>• Address credit-related questions from both internal partners and external customers in a thorough and timely manner.<br>• Flag seriously past-due accounts for possible escalation to outside collection agencies and identify potential bad debt exposure.
We are looking for an experienced Collections Specialist to support premium receivables and billing operations for a leading insurance organization in Warren, New Jersey. This Long-term Contract position is ideal for a detail-oriented individual who can manage complex accounts, strengthen cash recovery efforts, and work closely with internal teams as well as brokers and agents. The role requires sound judgment, strong negotiation skills, and the ability to resolve escalated collection and payment issues while helping improve operational controls and processes.<br><br>Responsibilities:<br>• Manage complex billing and collection activity tied to receivables, including deductible-related accounts and higher-risk portfolios.<br>• Investigate and resolve payment application discrepancies, outstanding balances, and unapplied cash to improve account accuracy.<br>• Develop and execute collection strategies for overdue accounts, including negotiated payment arrangements and recovery plans.<br>• Handle disputed receivables and other escalated matters by coordinating with stakeholders to reach timely resolution.<br>• Partner with Underwriting, Finance, brokers, and agents to address premium-related issues and support effective collections outcomes.<br>• Oversee recovery activity for aged and high-value balances, including coordination with external collection resources when needed.<br>• Serve as a senior point of contact for escalation matters arising from offshore support teams and complex account situations.<br>• Provide guidance to less experienced team members and share best practices that improve consistency and performance.<br>• Identify process gaps and recommend stronger digital or manual controls that support governance, reporting, and cash flow improvement.
We are looking for a Collections Specialist to join a growing community association law firm in Severna Park, Maryland on a contract basis with the potential for a permanent role. This position focuses on supporting collection efforts for condominium and homeowners association accounts while working closely with clients, residents, and internal legal staff. The ideal candidate brings a calm, service-minded approach to challenging conversations and is comfortable balancing administrative accuracy with customer-facing communication. This role begins fully onsite and offers the potential for a hybrid schedule after an initial training period.<br><br>Responsibilities:<br>• Manage delinquent association accounts by reviewing balances, following up on outstanding payments, and advancing files through the collections process.<br>• Prepare and coordinate legal collection actions such as lien filings, court-related documentation, and wage garnishment paperwork in partnership with the team.<br>• Use internal collections software to generate notices and legal documents while verifying that client-provided information is complete and accurate.<br>• Respond to inbound calls from property owners regarding overdue accounts and guide discussions toward practical payment arrangements when appropriate.<br>• Maintain organized records, update account activity, and ensure documentation is properly tracked for legal and administrative purposes.<br>• Communicate professionally with clients, residents, and colleagues while handling sensitive situations that may require patience and de-escalation.<br>• Support the collections department with day-to-day administrative tasks and contribute to efficient file movement across a growing caseload.
<p>Our client, a growing company in the technology industry, is seeking an Collections Specialist to join their team in an on-site capacity. This role is ideal for a detail-oriented finance professional who excels at managing accounts receivable, following up on outstanding balances, and maintaining strong client relationships. The Collections Specialist will play an important role in supporting cash flow, reducing aged receivables, and ensuring timely resolution of account issues.</p><p><br></p><p>Key Responsibilities</p><ul><li>Monitor accounts receivable aging reports and identify past-due accounts.</li><li>Contact customers by phone and email to collect outstanding balances in a professional manner.</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes.</li><li>Maintain accurate records of collection activities and customer communications.</li><li>Collaborate with internal teams, including accounting, billing, and customer service, to resolve issues affecting payment.</li><li>Reconcile customer accounts and ensure payments are properly applied.</li><li>Prepare reports on collection status, aging trends, and account activity.</li><li>Support month-end close activities related to accounts receivable and collections.</li><li>Follow company policies and procedures while maintaining positive customer relationships.</li></ul><p><br></p>
<p>We are looking for a Collections Specialist to support accounts receivable, billing, and customer account follow-up for a retail organization in Hawaii. This Contract position is ideal for someone who combines strong financial accuracy with excellent communication skills and can manage multiple priorities in a fast-paced environment. The role will focus on maintaining timely invoicing, monitoring outstanding balances, and helping ensure clean and accurate receivables records. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-8056.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day accounts receivable activities, including issuing invoices, distributing account statements, and recording incoming payments accurately.</p><p>• Follow up on past-due balances through careful customer outreach and consistent collection efforts across commercial and consumer accounts.</p><p>• Maintain customer account records by reviewing billing details, updating account information, and resolving discrepancies in a timely manner.</p><p>• Prepare and review aging reports, billing summaries, and other receivables-related documentation to support financial oversight.</p><p>• Assist with month-end activities by reconciling account details, supporting subledger accuracy, and contributing to a smooth closing process.</p><p>• Help validate financial data through bank reconciliation support and careful review of payment transactions.</p><p>• Produce reporting tied to billing status, account activity, and cost tracking to improve operational visibility for internal stakeholders.</p><p>• Use systems such as QuickBooks and spreadsheet tools to organize receivables data, track collection progress, and support reporting needs.</p>
<p>We are seeking a Collections Specialist to join a growing team in the Lexington area. This role is responsible for managing outstanding customer balances, communicating with clients regarding payment status, resolving account discrepancies, and helping maintain healthy cash flow. The ideal candidate is professional, customer-focused, and comfortable handling sensitive financial conversations.</p><p><br></p><p><strong>Essential Functions and Responsibilities</strong></p><p>• Contact customers regarding outstanding invoices and past-due accounts</p><p>• Monitor aging reports and prioritize collection efforts</p><p>• Research and resolve billing discrepancies, short payments, and unapplied cash</p><p>• Negotiate payment arrangements when appropriate</p><p>• Maintain detailed records of collection activity and customer communications</p><p>• Work closely with customers to resolve account concerns and disputes</p><p>• Reconcile customer accounts and payment histories</p><p>• Process account adjustments, credits, and write-offs as needed</p><p>• Collaborate with accounting and customer service teams to resolve issues impacting payment</p><p>• Provide regular updates on collection efforts and account status</p>
We are looking for a Collections Specialist to join a fully onsite team in Middletown, New York. This Long-term Contract opportunity is ideal for someone who is detail oriented and has hands-on collections experience, with the ability to manage delinquent accounts with accuracy, sound judgment, and strong member communication. The person in this role will support day-to-day recovery efforts, resolve account issues, and help maintain compliance with internal policies and applicable regulations.<br><br>Responsibilities:<br>• Contact members by phone and respond to incoming inquiries to address past-due accounts and move resolutions forward.<br>• Guide account holders through available repayment options, including hardship assistance, negotiated settlements, and short-term payment arrangements.<br>• Handle collection-related service requests such as deferments, payment applications, account updates, and follow-up actions tied to delinquent balances.<br>• Document all activity thoroughly in the collections platform to ensure account records remain complete, current, and audit-ready.<br>• Research account details by obtaining supporting materials such as payment histories, statements, credit reports, and related documentation.<br>• Partner with leadership on accounts that require next-step actions beyond standard collection efforts, including legal review, repossession, or outside agency involvement.<br>• Recommend accounts for charge-off when recovery is no longer expected and process incoming collection funds from third parties such as attorneys, vendors, or auction proceeds.<br>• Support administrative operations by preparing departmental mail, maintaining correspondence with external vendors, and assisting with bankruptcy-related notifications and account maintenance.<br>• Monitor online banking and collection transactions, contribute to general ledger reconciliation activities, and identify opportunities to improve workflow accuracy and efficiency.<br>• Carry out all collection activities in alignment with federal and state requirements, organizational procedures, and assigned departmental priorities.
<p><strong>Accounts Receivable Specialist (Contract)</strong></p><p><strong>Location:</strong> Fishers, IN (100% Onsite)</p><p><strong>Duration:</strong> 6+ Month Contract</p><p><strong>Schedule:</strong> Monday-Friday, Business Hours</p><p><br></p><p>A growing service-based organization in Fishers is seeking an <strong>Accounts Receivable Specialist</strong> to join their team on a contract basis. This role is ideal for someone who enjoys customer interaction, has strong attention to detail, and is comfortable managing follow-up activities to ensure accurate and timely collections.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Review client account information for accuracy, completeness, and proper documentation</li><li>Research and resolve discrepancies related to billing and customer accounts</li><li>Follow up on outstanding and aged accounts receivable balances through phone and email communication</li><li>Respond to customer inquiries regarding invoices, account balances, and payment status</li><li>Maintain detailed account notes and collection activity records</li><li>Work closely with internal teams to resolve account issues and improve payment turnaround times</li><li>Reconcile customer accounts and identify outstanding items requiring attention</li><li>Assist with reporting and other accounts receivable support functions as needed</li></ul><p><strong>What We're Looking For</strong></p><p>The ideal candidate is detail-oriented, customer-focused, and comfortable balancing account review responsibilities with collections follow-up and customer service. This is a great opportunity to join a collaborative team and make an immediate impact during a long-term project.</p><p><br></p><p><strong>Interested candidates should be available to work onsite in Fishers and be able to commit to a contract assignment of six months or longer.</strong></p>
<p>Our client in Jericho, NY is seeking a detail-oriented <strong>Collections/Accounts Receivable Specialist</strong> on a <strong>temp-to-hire</strong> basis. This role will be responsible for managing customer accounts, following up on outstanding balances, applying payments, reconciling discrepancies, and supporting the overall accounts receivable process. The ideal candidate will have strong communication skills, a professional demeanor, and prior experience in collections and AR.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts receivable aging reports and follow up on past-due accounts</li><li>Contact customers by phone and email to collect outstanding balances</li><li>Research and resolve billing discrepancies, payment issues, and account questions</li><li>Post customer payments and maintain accurate account records</li><li>Reconcile AR accounts and prepare account status updates</li><li>Collaborate with internal departments to resolve invoicing or payment concerns</li><li>Maintain detailed collection notes and documentation</li><li>Assist with credit evaluations and account reviews as needed</li><li>Support month-end close activities related to receivables</li></ul><p><br></p>
<p>We are looking for a Collections Specialist to support accounts receivable efforts in the Northborough Massachusetts area. This role focuses on recovering outstanding balances, addressing customer payment concerns, and keeping account records accurate and up to date. The ideal candidate brings a clear communication style, a detail-oriented approach, and the ability to work effectively within a structured, team-driven environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee outreach on delinquent customer accounts and guide unpaid invoices toward timely resolution while preserving strong business relationships.</p><p>• Analyze accounts receivable aging data to identify priorities, track overdue balances, and share status updates on collection activity.</p><p>• Partner with sales, contracts, and other internal departments to investigate billing questions and remove obstacles delaying payment.</p><p>• Respond quickly to customer questions regarding account balances, invoice details, and payment expectations, including discussing suitable repayment arrangements when needed.</p><p>• Maintain consistent follow-up on open receivables and record all collection actions accurately within customer account documentation.</p><p>• Provide administrative support related to account maintenance, including processing refund-related requests and updating customer information.</p><p>• Apply established collection practices and procedures while identifying practical ways to strengthen workflow efficiency over time.</p><p>• Deliver a high standard of customer service by balancing collection goals with a detail-oriented and solution-focused approach.</p><p>• Contribute to the broader accounting team in a collaborative hybrid setting that supports ongoing learning and growth.</p>
<p><strong>Collections Specialist (Contract-to-Hire)</strong></p><p><strong>Location:</strong> Fishers, IN</p><p><strong>Schedule:</strong> Full-Time, Onsite</p><p><strong>Employment Type:</strong> Contract-to-Hire</p><p><br></p><p><strong>Position Overview</strong></p><p><br></p><p>Our client is seeking a Collections Specialist to join their growing accounting team. This role is responsible for managing customer accounts, collecting outstanding balances, resolving billing issues, and supporting the accounts receivable process. The ideal candidate is detail-oriented, professional, and comfortable communicating with customers to ensure timely payment while maintaining positive business relationships.</p><p><br></p><p>This is an excellent opportunity for someone with collections, accounts receivable, or billing experience who is looking for a long-term opportunity with a stable and growing organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Accounts Receivable & Collections</strong></p><p><br></p><ul><li>Contact customers by phone and email regarding past-due invoices and outstanding balances.</li><li>Monitor aging reports and prioritize collection activities based on account status and payment history.</li><li>Document collection efforts, payment commitments, disputes, and account notes within the ERP system.</li><li>Investigate and resolve short payments, unapplied cash, deductions, and billing discrepancies.</li><li>Follow up on payment commitments and escalate high-risk or significantly past-due accounts as needed.</li><li>Support departmental goals related to reducing aged receivables and improving cash flow.</li></ul><p><strong>Billing & Invoicing Support</strong></p><p><br></p><ul><li>Prepare and process customer invoices accurately and in a timely manner.</li><li>Verify billing documentation, purchase orders, service reports, contracts, and customer requirements prior to invoicing.</li><li>Submit invoices through customer billing portals, EDI systems, and other required platforms.</li><li>Process credit memos, billing adjustments, and miscellaneous invoices as needed.</li><li>Partner with internal Sales, Service, and Customer Service teams to resolve billing questions and documentation issues.</li></ul><p><strong>Cash Application & Account Reconciliation</strong></p><p><br></p><ul><li>Assist with applying customer payments and researching unapplied cash.</li><li>Reconcile customer accounts and resolve account discrepancies.</li><li>Support month-end reporting and accounts receivable reconciliations.</li><li>Maintain accurate customer account records and payment history.</li></ul><p><br></p>
We are looking for a Collections Specialist to join our team in Rhode Island on a contract basis. This role focuses on connecting with customers regarding past-due commercial accounts, identifying the reasons for delayed payment, and helping move balances toward resolution through a thoughtful and service-oriented approach. The ideal candidate can balance persistence with empathy, investigate account issues carefully, and support timely payment outcomes while maintaining positive business relationships.<br><br>Responsibilities:<br>• Contact customers with overdue commercial balances through phone and email outreach to encourage prompt payment.<br>• Review account histories and billing details to determine the cause of unpaid invoices and clarify outstanding issues.<br>• Work with customers to resolve disputes, payment concerns, and account discrepancies that may be delaying collection.<br>• Maintain accurate records of collection activity, customer conversations, commitments, and follow-up actions.<br>• Partner with internal teams to research billing questions and support effective resolution of open account items.<br>• Use Sage 300 and related systems to track account status, document updates, and monitor collection progress.<br>• Prioritize high-value or aging accounts to maximize cash recovery within established timelines.<br>• Provide courteous, solution-focused service that supports payment resolution without using an aggressive collection style.
We are looking for an experienced Collections Specialist to join a financial institution in New York, New York on a Contract basis. This role is ideal for someone who is detail oriented and can manage assigned accounts with confidence, maintain consistent client communication, and drive timely payment resolution in a high-volume environment. The position partners closely with collections leadership and requires strong judgment, organization, and accuracy when working across financial records and account activity.<br><br>Responsibilities:<br>• Manage a designated portfolio of commercial and consumer accounts, prioritizing follow-up activities to support timely recovery of outstanding balances.<br>• Conduct a large volume of outbound collection calls and related outreach to clients, maintaining professionalism while working toward payment commitments and issue resolution.<br>• Review account status, billing details, and payment history to identify delinquency trends and determine appropriate collection strategies.<br>• Collaborate with the Collections Manager and Team Lead to address escalated matters, align on account actions, and support overall team performance.<br>• Record collection activity, client interactions, and payment arrangements accurately in tracking systems and supporting documentation.<br>• Use Excel and nCino to monitor account updates, organize portfolio data, and prepare reports related to collection efforts and aging balances.<br>• Coordinate with internal stakeholders to investigate account discrepancies, clarify billing questions, and help remove barriers to payment.<br>• Ensure collection activities are handled in accordance with established policies, regulatory expectations, and institution standards.
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a logistics organization in Blue Ash, Ohio. This Long-term Contract position focuses on applying incoming payments, reviewing customer accounts for accuracy, and following up on overdue invoices while maintaining a thorough and service-minded approach. The ideal candidate will balance strong collection practices with careful recordkeeping and effective communication to help keep cash flow on track.<br><br>Responsibilities:<br>• Apply customer payments promptly and accurately to the appropriate accounts and invoices.<br>• Review account activity to identify discrepancies, outstanding balances, and items that require follow-up.<br>• Communicate with customers regarding overdue payments and work toward timely resolution of open receivables.<br>• Reconcile account records by researching payment details, credits, deductions, and unapplied cash.<br>• Maintain complete and organized documentation of collection efforts, payment updates, and account status changes.<br>• Partner with billing and internal stakeholders to address invoice questions and remove obstacles to payment.<br>• Monitor aging reports and prioritize collection activities based on risk, volume, and due dates.<br>• Support process updates or operational changes impacting receivables activities when needed.
We are looking for a detail-oriented Collections Specialist to support accounts receivable performance for a Contract position based in Fort Mill, South Carolina. In this role, you will manage a portfolio of outstanding balances, communicate with customers regarding delinquent accounts, and help drive timely payment through effective follow-up and issue resolution. This opportunity is ideal for someone who can balance relationship management, data analysis, and process discipline in a fast-paced advertising environment.<br><br>Responsibilities:<br>• Manage an assigned group of receivable accounts and work toward monthly cash collection targets through consistent outreach and follow-up.<br>• Engage customers with overdue balances to obtain specific payment commitments, document updates in Oracle, and monitor each commitment through resolution.<br>• Review aging reports and weekly account priorities to organize daily collection activity based on risk, balance size, and delinquency level.<br>• Investigate customer questions related to outstanding invoices by providing account details, statements, and supporting billing documentation as needed.<br>• Determine the underlying cause of nonpayment, apply the appropriate account status or reason code, and keep account records accurate and current.<br>• Partner with internal teams such as Billing, Sales, Service Operations, and Cash Applications to resolve disputes, deductions, short payments, and billing discrepancies until closure.<br>• Reconcile account activity by analyzing spreadsheets, remittance details, and payment records to identify unapplied or misapplied cash and support correction efforts.<br>• Use customer billing and accounts payable portals to submit invoices, confirm receipt, obtain purchase order details, and track expected payment timing.<br>• Monitor portfolio trends, identify recurring payment barriers, and recommend improvements that strengthen collection performance and reduce aging exposure.<br>• Escalate accounts when appropriate by supporting recommendations for credit holds, service interruption, write-offs, or external recovery actions in line with established guidelines.
We are looking for a Collections Specialist to support accounts receivable efforts for a long-term contract opportunity in Earth City, Missouri. This position focuses on managing both commercial and consumer collection activity, maintaining positive customer relationships, and helping reduce outstanding balances through consistent follow-up. The ideal candidate brings strong knowledge of collection practices, billing coordination, and credit-related processes while working accurately in a fast-paced environment.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due accounts and drive timely resolution of outstanding balances.<br>• Review account status, payment history, and billing details to identify collection priorities and recommend appropriate next steps.<br>• Work with customers to address invoice questions, clarify payment expectations, and support dispute resolution when needed.<br>• Maintain accurate documentation of collection activity, customer communications, and payment commitments within internal records.<br>• Coordinate with billing, customer service, and credit-related teams to resolve account issues that may delay payment.<br>• Monitor aging reports and follow established collection procedures to improve cash flow and reduce delinquency.<br>• Escalate high-risk or severely overdue accounts in accordance with company guidelines and account management practices.
<p>We are looking for a Collections Specialist to support branch operations and deliver strong customer service in Dayton, TN. This is a contract-to-permanent position within the Financial Services industry, ideal for someone who can balance account support, loan processing, and regulatory compliance in a fast-paced setting. The person in this role will work closely with branch leadership to maintain accurate records, assist customers effectively, and help ensure daily activities run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Build positive relationships with customers by addressing questions, resolving account concerns, and providing attentive service throughout each interaction.</p><p>• Enter loan application details and supporting documentation accurately while maintaining organized customer records.</p><p>• Receive and apply payments, fees, and other account activity in accordance with company procedures and lending guidelines.</p><p>• Review and process consumer credit applications, helping move files through the approval and closing process as directed by branch leadership.</p><p>• Support day-to-day branch administration, including preparing financial documents such as checks related to loans, operating expenses, and remittances.</p><p>• Maintain compliance with internal policies as well as applicable state and federal regulations, including required title-related documentation and reporting.</p><p>• Assist with account growth efforts by identifying service opportunities and contributing to a positive customer experience.</p><p>• Perform high-volume computer-based work and data entry tasks while managing multiple priorities efficiently.</p>
<p>Robert Half is looking for a Collections Specialist! In the Collections role you will be responsible for calling members on delinquent accounts and assisting them in restoring good standing status with the institution. If you combine dynamic communication skills with a positive attitude and a professional demeanor, then you may thrive in this position. This is a contract employment opportunity. Call today!</p><p> </p><p>Your responsibilities in this role:</p><p>- Handle inbound and outbound collections calls</p><p>- Lead all billing and reporting activities according to deadlines</p><p>- Handle all vendor inquiries</p><p>- Maintain and update customer files to ensure data integrity</p><p>- Call on all past due amounts and record all results in the system</p><p>- Record all customer payments to the correct reports</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
We are looking for a detail-oriented Collections Specialist to support receivables activities for a growing team in Houston, Texas. This Long-term Contract position is ideal for someone who can manage a large volume of accounts while maintaining accuracy and strong customer communication. The role follows a hybrid schedule with time split between the office and remote work, and it offers the opportunity to contribute to timely cash flow and account resolution.<br><br>Responsibilities:<br>• Manage outreach and follow-up activities for a high volume of customer accounts to secure timely payment and reduce outstanding balances.<br>• Review account status, billing details, and payment history to identify discrepancies and determine the best collection approach.<br>• Communicate with customers by phone and in writing to resolve past-due balances while maintaining a detail-oriented and service-focused approach.<br>• Use Excel tools such as formulas, pivot tables, and lookup functions to track collection activity, analyze aging trends, and prepare status reports.<br>• Partner with internal teams including billing, customer service, and accounts receivable to investigate issues and support account resolution.<br>• Document collection efforts, customer responses, and payment commitments accurately within accounting and CRM systems.<br>• Apply sound judgment and negotiation skills to address disputes, establish payment arrangements, and escalate complex cases when needed.<br>• Support ongoing process updates and system-related changes as needed while maintaining continuity in daily collections operations.