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70 results for Collections Representative jobs

Collections Specialist

San Antonio, TX
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Collections Specialist to support consumer account recovery efforts for a client in the rental services industry in San Antonio, Texas. This Long-term Contract opportunity is ideal for someone who can combine professionalism, persistence, and strong customer communication to help resolve past-due balances while protecting the customer experience. The person in this role will work closely with internal teams, maintain accurate documentation, and contribute to steady cash flow through effective follow-up and account resolution. Responsibilities: • Contact individual customers regarding overdue balances through inbound and outbound communication and guide them toward workable repayment solutions. • Arrange payment plans, confirm customer commitments, and record each interaction thoroughly in the appropriate account systems. • Investigate causes of delinquency, address barriers to payment, and coordinate with customers to resolve disputes affecting account status. • Monitor aging accounts and perform timely follow-up on open items to improve recovery results and reduce outstanding receivables. • Partner with billing and customer support teams to clarify account details, correct discrepancies, and respond to customer concerns. • Evaluate accounts requiring additional action and recommend escalation to outside recovery channels or legal review when appropriate. • Handle collection activities in accordance with applicable federal, state, and local regulations and company policy. • Track progress against collection goals and support department performance by maintaining strong productivity and resolution rates.
2026-04-24T00:00:00Z

Collections Specialist

Baton Rouge, LA
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Baton Rouge, Louisiana. In this role, you will play a crucial part in ensuring timely and detail-oriented resolution of outstanding balances while maintaining strong customer relationships. This is a short-term contract to permanent position. Responsibilities:• Handle member account collections with attention to detail and ensure timely resolutions.• Communicate clearly with members to discuss outstanding balances, payment options, and account details.• Provide exceptional customer service by addressing inquiries and resolving concerns effectively.• Maintain detailed and accurate records for all member interactions, payments, and agreements.• Work closely with internal teams to support member satisfaction and ensure account accuracy.• Identify financial solutions tailored to individual member needs.• Monitor and follow up on overdue accounts to ensure compliance with company policies.• Utilize collections and account management software to track and manage accounts.• Stay informed on industry best practices and apply them to improve collection processes.
2026-04-22T00:00:00Z

Collections Specialist

Wilsonville, OR
onsite
Temporary / Contract
24 - 29 USD / Hourly
We have frequent needs from our local clients for a detail-oriented and customer-focused Collections Specialist to join our team. This role is responsible for managing outstanding accounts, ensuring timely payments, and maintaining positive relationships with customers while adhering to company policies and compliance requirements.
2026-04-23T00:00:00Z

Collections Specialist

Orange, CA
onsite
Temporary to Hire
26.6 - 30.8 USD / Hourly
We are looking for a Collections Specialist to join a growing organization in California and support the accounts receivable function with a strong focus on collections. This contract-to-permanent opportunity is well suited for someone who communicates confidently, works with precision, and takes initiative in managing outstanding balances. The ideal candidate will help strengthen cash flow by partnering with internal teams and customers to address billing concerns and secure timely payments. Responsibilities:• Manage a portfolio of customer accounts by contacting clients regarding overdue balances and driving timely payment resolution.• Investigate payment gaps, disputed charges, and invoice variances while coordinating with billing and service teams to reach accurate outcomes.• Keep thorough documentation of collection outreach, customer responses, and promised payment dates within company records.• Review aging data regularly and share clear updates on delinquent accounts, collection progress, and risk areas with leadership.• Follow up consistently on unpaid invoices to improve receivable performance and reduce the length of time balances remain outstanding.• Provide support with applying incoming payments and reconciling account activity when additional assistance is needed.• Contribute to month-end activities by reporting on overdue accounts and anticipated collections.• Maintain a precise, solutions-oriented approach in all customer interactions to preserve strong business relationships while securing payment.
2026-04-25T00:00:00Z

Collections Specialist

Chandler, AZ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Chandler, Arizona. In this role, you will focus on managing accounts receivable and ensuring timely collection of outstanding balances. This is a Contract position, offering the opportunity to transition to a long-term role based on performance. Responsibilities: • Handle commercial and consumer collections with professionalism and attention to detail. • Monitor accounts receivable and follow up on overdue balances to ensure timely payments. • Maintain accurate records of all collection activities and communications. • Collaborate with internal teams to address billing discrepancies and resolve customer concerns. • Analyze accounts to determine the best course of action for recovering outstanding debts. • Prepare and deliver reports on collection progress and account statuses. • Communicate effectively with clients to negotiate payment arrangements and resolve disputes. • Ensure compliance with company policies and applicable regulations throughout the collection process. • Identify trends and potential risks in accounts receivable to proactively address issues.
2026-04-21T00:00:00Z

Collections Specialist

Charlotte, NC
onsite
Permanent / Full Time
65000 - 70000 USD / Yearly
We are looking for a motivated and detail-oriented Collections Specialist to join our team in Charlotte, North Carolina. In this role, you will play a key part in managing accounts receivable and resolving collection issues efficiently. If you are a self-starter with strong communication skills and a passion for delivering excellent customer service, this position offers a great opportunity to grow in a supportive and collaborative work environment. Responsibilities: • Oversee and manage the collection process for commercial and consumer accounts, ensuring timely payments. • Address and resolve exceptions flagged by AI-driven systems, maintaining accuracy and compliance. • Coordinate with clients to resolve outstanding balances and negotiate payment arrangements when necessary. • Maintain detailed records of collection activities, payments, and account statuses. • Collaborate with internal teams to streamline the collections process and improve efficiency. • Analyze accounts receivable data to identify trends and recommend process improvements. • Ensure compliance with company policies and relevant regulations during all collection activities. • Provide excellent customer service by addressing client inquiries professionally and promptly. • Assist with the implementation and optimization of new AI tools to enhance collection operations.
2026-04-21T00:00:00Z

Collections Specialist

Sunrise, FL
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Sunrise, Florida. In this Contract to permanent position, you will be responsible for managing delinquent accounts and assisting customers in resolving overdue payments. This role requires a proactive individual who can handle multiple priorities while delivering excellent service to both internal teams and customers. Responsibilities: • Contact customers with overdue accounts to discuss and arrange payment plans. • Review delinquent accounts to determine appropriate collection strategies. • Make a minimum of 20 collection calls daily to ensure timely follow-up on payment arrangements. • Debit funds from member accounts to apply toward delinquent loans or credit cards, when applicable. • Conduct skip tracing activities to locate customers with outdated contact information. • Assist members with inquiries regarding overdue accounts or late fees, ensuring clear and courteous communication. • Send collection letters to customers as needed and track responses. • Collaborate with other departments to provide accurate and timely support in resolving account issues. • Maintain compliance with credit union policies and regulatory requirements. • Handle additional departmental tasks or responsibilities in the absence of team members.
2026-04-23T00:00:00Z

Collections Specialist

Rochester, NY
onsite
Temporary / Contract
20 - 24 USD / Hourly
Job Summary:We are seeking a proactive, detail-oriented Collections Specialist to join our team. This role is responsible for monitoring outstanding customer accounts, following up on overdue balances, resolving billing and payment discrepancies, and helping improve overall cash flow. The ideal candidate will have strong communication and negotiation skills, a customer-focused approach, and the ability to handle sensitive conversations professionally and effectively.
2026-04-22T00:00:00Z

Collections Specialist

New York, NY
onsite
Permanent / Full Time
80000 - 90000 USD / Yearly
We are looking for a dedicated Collections Specialist to join our team in New York, New York. As part of this role, you will manage both commercial and consumer accounts while ensuring timely and accurate credit collections. This position offers an opportunity to utilize your expertise in collection processes and billing management to support the financial success of our organization. Responsibilities: • Handle commercial and consumer account collections to recover outstanding balances. • Monitor and manage credit accounts, ensuring payments are received within the specified timelines. • Maintain accurate and organized records of collection activities and account statuses. • Communicate effectively with clients to resolve billing disputes and negotiate payment arrangements. • Collaborate with internal teams to ensure proper documentation and compliance with company policies. • Provide regular updates and reports on collection progress and account receivables. • Utilize established collection processes to optimize recovery efforts and minimize overdue accounts. • Address inquiries and concerns from clients related to billing and payment issues. • Review and analyze account histories to determine appropriate collection strategies.
2026-04-20T00:00:00Z

Collections Specialist

Cincinnati, OH
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Blue Ash, Ohio. In this role, you will be responsible for managing accounts receivable processes, ensuring timely collection of payments, and maintaining accurate financial records. This position provides an excellent opportunity to collaborate with multiple departments and contribute to the company's financial health. Responsibilities: • Generate and issue accurate customer invoices in a timely manner. • Process incoming payments through various methods, including wire transfers, credit cards, and checks. • Monitor customer accounts for overdue balances and initiate collection efforts as needed. • Communicate with customers to address invoice discrepancies, payment statuses, and account-related concerns. • Reconcile the accounts receivable ledger to ensure all payments are properly recorded. • Prepare and update aging reports while assisting in developing effective collection strategies. • Investigate and resolve billing issues or discrepancies in payments. • Support month-end closing tasks related to accounts receivable. • Maintain and update customer records in the accounting system with high accuracy. • Collaborate with sales, customer service, and accounting teams to resolve account issues efficiently.
2026-04-13T00:00:00Z

Collections Specialist

Tampa, FL
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support business-to-business receivables management for a high-volume portfolio in Tampa, Florida. This Long-term Contract position is ideal for someone who can build strong customer relationships, resolve outstanding balances efficiently, and use Excel to organize and analyze account activity. The role offers virtual training and requires a proactive approach to maintaining payment performance across a large set of commercial accounts. Responsibilities: • Manage a sizable portfolio of approximately 286 business accounts and follow up on past-due balances in a timely, consistent manner. • Communicate with commercial customers by phone and email to secure payment commitments, investigate disputes, and support account resolution. • Review billing records and account history to identify delinquency trends, reconcile discrepancies, and recommend next steps. • Use Excel functions such as VLOOKUPs and Pivot Tables to track collection activity, analyze aging data, and prepare account summaries. • Maintain accurate documentation of collection efforts, customer interactions, promised payments, and account status updates. • Partner with internal teams to address invoice questions, billing issues, and credit-related concerns that may affect payment timing. • Prioritize daily outreach based on risk, aging, and account volume to improve recovery results across the assigned portfolio.
2026-04-24T00:00:00Z

Collections Specialist

Cleveland, OH
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a dedicated Collections Specialist to join our team in Cleveland, Ohio. In this role, you will focus on managing accounts receivable and collections processes, ensuring timely payments, and maintaining strong relationships with clients and internal teams. This position is ideal for someone comfortable working with a diverse clientele and handling high-volume collections in a fast-paced environment. The ideal candidate must have a strong background in tougher collections and have strong communication skills. Responsibilities:• Handle business-to-business collections, interacting primarily with subcontractors and general contractors.• Oversee the entire collections process, from initial invoicing to receipt of payments.• Conduct regular collection calls with accounts that are overdue or at risk of exceeding credit limits.• Prepare and issue collection letters, lien notices, and collaborate with management on bad debt recovery.• Evaluate credit requests by reviewing reports, references, and conducting independent research.• Obtain necessary information for new account applications and ensure credit files are up to date.• Generate and distribute aging reports for accounts receivable, providing insights to management and sales teams.• Build and maintain effective working relationships with internal departments, including sales and HR.• Develop external partnerships with customers, third-party agencies, and legal representatives.• Support accounts receivable tasks under the guidance of the department manager. They do offer a full benefits package; medical, dental, vision, 401K match, paid holidays, PTO, and growth!
2026-04-10T00:00:00Z

Collections Specialist

New York, NY
onsite
Temporary to Hire
24.5385 - 28.413 USD / Hourly
We are looking for a Collections Specialist to join our team in New York, New York in a Contract to Permanent capacity. This role focuses on managing receivables, addressing billing concerns, and supporting timely payment collection while preserving strong client relationships. The ideal candidate brings a proactive approach to account follow-up, sound judgment in resolving payment issues, and the ability to work effectively in a fast-paced environment. Responsibilities: • Prepare and analyze accounts receivable aging reports to identify overdue balances and prioritize collection activity. • Manage a portfolio of open accounts, conducting consistent follow-up to secure payment and improve overall account status. • Contact customers by phone and written communication in a thorough manner to obtain payment while maintaining positive business relationships. • Investigate billing questions and collaborate on resolutions that help clear outstanding invoices and reduce delinquent accounts. • Track payment commitments and follow through on agreed arrangements to ensure deadlines are met. • Monitor collection performance and communicate recurring delinquency trends or risk factors to management. • Distribute supporting documentation to customers as needed and follow up to move accounts toward resolution. • Handle sensitive records with discretion and remain compliant with applicable company policies and regulatory requirements.
2026-04-22T00:00:00Z

Collections Specialist

Palm Beach Gardens, FL
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a Collections Specialist to join our team in Florida. This contract opportunity has the potential to become permanent and is ideal for someone who can effectively manage outstanding accounts, communicate professionally with customers, and support healthy cash flow through consistent follow-up. The position is fully on site, Monday through Friday from 8:00 AM to 5:00 PM, and offers the chance to contribute in a fast-paced accounts receivable environment. Responsibilities: • Review past-due accounts and take timely action to reduce aging receivables across assigned portfolios. • Contact customers by phone and email to secure payment commitments and resolve outstanding balances professionally. • Investigate billing concerns and coordinate with internal teams to address issues that may delay payment. • Maintain accurate notes, payment updates, and account status details within the company’s receivables system. • Monitor both commercial and consumer accounts to ensure collection efforts align with established procedures. • Follow up on broken payment promises and escalate delinquent accounts when additional action is needed. • Support overall credit and collections operations by helping keep account records current and organized.
2026-04-23T00:00:00Z

Collections Specialist

Bowie, MD
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Bowie, Maryland. In this role, you will manage accounts receivable, actively pursue overdue balances, and ensure accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a commitment to delivering excellent service while handling financial processes with professionalism. Responsibilities:• Monitor accounts receivable and promptly follow up on overdue balances.• Negotiate payment arrangements with clients when necessary to resolve outstanding debts.• Escalate delinquent accounts to management or external agencies when appropriate.• Document all collections activities thoroughly within the accounts receivable system.• Review and recommend updates to internal procedures to enhance efficiency and compliance.• Serve as a backup for customer payment applications to maintain seamless operations.• Generate reports on financial metrics such as Days Sales Outstanding (DSO), percentage past due, and collection effectiveness.• Provide exceptional service to vendors and colleagues, maintaining accuracy and professionalism.• Perform additional duties as required to support the team.• Collaborate with team members to ensure smooth financial operations.
2026-04-23T00:00:00Z

Collections Specialist

Pittsburgh, PA
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team on a long-term contract basis in Pittsburgh, Pennsylvania. This role involves managing commercial and consumer collections, ensuring timely payments, and maintaining positive relationships with clients. The ideal candidate will have a strong background in credit and billing collection processes. Responsibilities: • Handle commercial and consumer collections with a focus on reducing outstanding balances. • Review and monitor accounts to identify overdue payments and ensure timely follow-up. • Communicate professionally with clients to resolve payment discrepancies and negotiate payment plans. • Maintain accurate and up-to-date records of collection activities. • Collaborate with the billing department to address invoice issues and ensure proper documentation. • Analyze credit data and payment history to assess account risks. • Implement effective collection strategies to meet departmental goals. • Provide regular reports on collection progress and account statuses. • Ensure compliance with company policies and regulations during all collection activities. • Assist in improving collection processes to enhance efficiency.
2026-04-22T00:00:00Z

Collections Specialist

Somerville, NJ
onsite
Temporary / Contract
22.1635 - 25.663 USD / Hourly
We are looking for a Collections Specialist to support account recovery efforts for a financial institution in Bridgewater, New Jersey. This Long-term Contract position is fully onsite and offers the opportunity to work closely with lending and member service teams to resolve delinquent accounts while maintaining a detail-oriented customer experience. The ideal candidate brings prior banking or credit union experience and a strong understanding of both consumer and commercial collections practices. Collections Specialist Responsibilities:<ul><li>Manage outreach for past-due consumer and commercial accounts through phone, email, and written communication to secure timely resolution.</li><li>Review account status, payment history, and supporting documentation to determine appropriate collection strategies and next steps.</li><li>Negotiate payment arrangements with customers while balancing service expectations and institutional guidelines.</li><li>Maintain accurate records of collection activity, account updates, commitments to pay, and follow-up actions in internal systems.</li><li>Partner with internal departments to investigate account issues, clarify billing questions, and support the resolution of delinquent balances.</li><li>Monitor assigned portfolios to identify risk trends, prioritize collection efforts, and escalate complex matters when needed.</li><li>Ensure collection activities are carried out in accordance with banking policies, regulatory expectations, and established procedures.</li></ul>
2026-04-23T00:00:00Z

Collections Specialist

Mansfield, MA
onsite
Temporary / Contract
32 - 38 USD / Hourly
We are looking for a Collections Specialist to support account recovery efforts and maintain strong relationships with customers in Mansfield, Massachusetts. This Long-term Contract position is ideal for someone with experience managing both commercial and consumer collections while balancing professionalism, accuracy, and timely follow-up. The person in this role will work closely with billing and credit teams to resolve outstanding balances, research account issues, and help improve cash flow through effective collection practices. Responsibilities: • Manage a portfolio of past-due commercial and consumer accounts, following up consistently to secure payment and reduce delinquency. • Contact customers by phone and email to discuss outstanding balances, confirm payment commitments, and address account-related questions. • Review account details, billing records, and payment history to identify discrepancies and support timely resolution of open items. • Coordinate with internal billing, customer service, and credit teams to resolve disputes that may delay payment. • Document collection activity, customer communications, and payment arrangements accurately within internal systems. • Monitor aging reports and prioritize collection efforts based on risk, account status, and outstanding balance amounts. • Escalate unresolved or high-risk accounts when appropriate and recommend next steps to support recovery efforts. • Assist with collection process updates or system-related changes as needed while maintaining continuity in daily account follow-up.
2026-04-24T00:00:00Z

Collections Specialist

Grand Blanc, MI
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a skilled Collections Specialist to join our team on a contract basis in Grand Blanc, Michigan. This role involves working directly with consumer loans, car loans, and credit card accounts to ensure timely payments and resolve overdue balances. The position is crucial for maintaining financial operations and offers an opportunity to contribute to the success of our Member Solutions department. Responsibilities: • Manage a queue of overdue loans, ensuring timely follow-ups and resolutions. • Make outbound calls to members to discuss past-due balances and payment options. • Investigate account discrepancies and provide accurate information to members. • Collaborate with team members to meet department goals and reduce delinquency rates. • Utilize the organization's core system to track and update account statuses. • Ensure compliance with all relevant policies and regulations during collection activities. • Maintain detailed records of communication and actions taken for each account. • Provide exceptional customer service while handling sensitive financial matters. • Identify opportunities for process improvement within the collections workflow. • Support team efforts to achieve monthly and quarterly performance targets.
2026-04-17T00:00:00Z

Collections Specialist

Stamford, CT
onsite
Temporary / Contract
25 - 30 USD / Hourly
Job Title: Collections SpecialistJob Summary:We are seeking a detail-oriented Collections Specialist with a strong Accounts Receivable background to join our team. The ideal candidate will have experience managing outstanding accounts through proactive outbound calling and email communication, along with strong systems skills and a high level of accuracy. This role is responsible for following up on past-due balances, maintaining positive client relationships, and supporting overall cash flow objectives.Key Responsibilities:<ul><li>Manage a portfolio of customer accounts to ensure timely collection of outstanding balances</li><li>Conduct high-volume outbound calls and email outreach to follow up on overdue invoices</li><li>Review aging reports and prioritize collection efforts based on account status</li><li>Research, reconcile, and resolve billing discrepancies, short payments, and unapplied cash</li><li>Partner with internal teams such as Accounts Receivable, Customer Service, and Sales to resolve payment issues</li><li>Document collection activity, account updates, and dispute details within the system</li><li>Process account adjustments, credit memos, and payment plans as needed</li><li>Maintain accurate customer records and ensure compliance with internal policies</li><li>Support month-end AR close activities and reporting as requested</li><li>Identify trends or recurring issues and recommend process improvements</li></ul>
2026-04-22T00:00:00Z

Collections Specialist

Wilmington, DE
onsite
Temporary to Hire
22 - 22 USD / Hourly
We are looking for a highly motivated Collections Specialist to join a team in Wilmington NT, Delaware. This is a Contract-to-permanent position designed for professionals with a strong background in collections and customer service, particularly in fast-paced call center environments. If you have a passion for resolving billing issues and ensuring positive customer interactions, this role will be an excellent fit. Responsibilities:• Manage and execute collection processes to recover outstanding debts efficiently.• Maintain accurate records of billing activities and payment statuses.• Communicate effectively with customers to resolve account discrepancies and payment concerns.• Utilize Microsoft Excel to analyze data, track collections, and prepare reports.• Collaborate with internal teams to address customer inquiries and provide solutions.• Ensure compliance with company policies and regulatory requirements during collection activities.• Handle high volumes of customer calls professionally and courteously.• Proactively identify and implement process improvements to enhance collections efficiency.• Monitor and report on credit-related issues impacting collections.• Build and maintain positive relationships with customers to foster long-term satisfaction.
2026-04-13T00:00:00Z

Collections Specialist

Houston, TX
onsite
Temporary to Hire
26.6 - 30.8 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team in Houston, Texas. This Contract to permanent opportunity requires a proactive individual with expertise in accounts receivable processes, customer portal management, and cash posting. The role involves managing a high volume of invoices while maintaining strong customer relationships and resolving disputes efficiently. Responsibilities: • Manage the full accounts receivable cycle, including invoice creation, collections, and dispute resolution. • Navigate and utilize multiple customer portals effectively to track payments and resolve issues. • Process cash postings accurately and in a timely manner to ensure proper account reconciliation. • Communicate with customers professionally to address payment inquiries and resolve disputes. • Collaborate with the tax manager to upload and clear sales and use taxes in the Vertex system. • Handle high transaction volumes of 1,500-2,000 invoices monthly with precision and efficiency. • Ensure compliance with tax certificate requirements across various states. • Work independently while taking direction and showing initiative in handling external collections. • Build and maintain positive relationships with customers to support successful collections efforts.
2026-04-21T00:00:00Z

Collections Specialist

Eden Prairie, MN
onsite
Temporary / Contract
26.6 - 30.8 USD / Hourly
We are looking for a skilled Collections Specialist to join our team. In this role, you will play a vital part in managing accounts receivable and ensuring timely payment collections from a wide range of clients. This is a contract to hire position offering a hybrid work environment, with opportunities for remote work after initial training. If you have a passion for efficiency and a strong background in collections, we encourage you to apply. Responsibilities:• Manage a portfolio of approximately 1,000 accounts, prioritizing collection efforts to meet daily and monthly targets.• Review and resolve payment disputes, working with clients to address issues such as missing purchase orders or billing discrepancies.• Utilize Microsoft Excel and SAP tools to track aging balances and maintain accurate records of collection activities.• Communicate effectively with clients to address overdue balances and negotiate payment solutions.• Collaborate with internal departments to resolve upstream errors and ensure smooth order processing.• Provide regular updates on collection progress and escalate unresolved issues when necessary.• Ensure compliance with company policies and procedures while managing sensitive financial information.• Analyze and identify patterns in recurring disputes to recommend process improvements.• Support the team in achieving overall productivity goals by handling multiple accounts per day.
2026-04-08T00:00:00Z

Collections Specialist

Des Moines, IA
onsite
Temporary / Contract
20 - 24 USD / Hourly
Robert Half is seeking an experienced Collections Specialist for a contract with our client in Des Moines, IA. Responsibilities:<ul><li>Manage and oversee a collection portfolio, updating status notes and tracking progress.</li><li>Contact delinquent or high-risk customers to secure payment and determine the reason behind overdue payments.</li><li>Ensure all collections customer-related transactions are addressed in a timely and accurate manner.</li><li>Develop repayment plans based on clients’ financial situations, ensuring follow-through to payment completion.</li><li>Document daily collections activities in accordance to company standards.</li><li>Work cross-functionally with internal teams to resolve billing and customer credit issues.</li><li>Adhere to all regulations and guidelines in accordance with company standards and governmental laws.</li></ul>
2026-04-09T00:00:00Z

Collections Specialist

Fort Worth, TX
onsite
Temporary to Hire
24 - 26.6 USD / Hourly
We are looking for a skilled B2B Collections Specialist to join our team in Fort Worth, Texas, on a Contract to permanent basis. In this role, you will manage account portfolios to recover outstanding balances while fostering positive customer relationships. This position is an excellent opportunity for an individual with a strong background in accounts receivable to make a significant impact in the Energy Construction industry. Responsibilities:• Oversee a portfolio of accounts to ensure timely collection of outstanding balances.• Resolve payment disputes and negotiate payment arrangements as needed.• Maintain detailed and accurate records of all collection activities, including customer interactions and payment agreements.• Review aging reports regularly and follow up on overdue invoices to meet collection targets.• Collaborate with internal teams, such as sales and finance, to address and resolve credit-related concerns.• Ensure all collection procedures comply with company policies and relevant regulations.• Respond to inbound customer inquiries regarding account balances and payment terms.• Utilize accounting software and CRM tools to track and manage account activity effectively.• Identify trends in payment delays and recommend strategies for improvement.• Coordinate claim administration processes to recover overdue payments.
2026-04-20T00:00:00Z

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