101 Results for Collections Manager Jobs

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Collections Manager

Norwalk, CT
onsite
Permanent / Full Time
90000 - 120000 USD / Yearly
We are looking for an experienced Credit/Collections Supervisor/Manager to lead daily receivables collection efforts for a growing organization in Norwalk, Connecticut. This on-site role combines team leadership with direct portfolio oversight, supporting strong cash flow and the timely resolution of outstanding balances. The person in this position will guide a small collections team, manage complex account issues, and work closely with internal partners to strengthen overall collection performance. Responsibilities:• Lead, mentor, and evaluate a team of 3–5 Collections Specialists, providing direction that supports consistent follow-through and strong individual performance.• Oversee collection activity across a large accounts receivable portfolio tied to roughly $65M+ in revenue, with a focus on reducing delinquent balances.• Set daily and weekly priorities for the team, ensuring outreach efforts are organized, timely, and aligned with business cash flow goals.• Review aging trends, account status, and collection results to identify risk areas and take corrective action when needed.• Work directly with customers and internal departments to resolve billing concerns, payment delays, deductions, and disputed balances.• Manage escalated and high-impact accounts, using sound judgment to move difficult collection matters toward resolution.• Maintain accurate records of customer interactions, collection steps, and account updates to support reporting and accountability.• Collaborate with Accounting, Finance, Billing, Sales, and related teams to improve issue resolution and strengthen receivables processes.• Use NetSuite to monitor account activity, track receivables, and support reporting that helps guide collection strategy.• Assess current collection procedures and recommend improvements that enhance efficiency, internal controls, and cash collections.
2026-09-30T00:00:00Z

Collections Manager

Chicago, IL
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
The salary range for this position is $90,000 - $100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? Key Responsibilities <ul><li>Manage the North American collections function for commercial equipment finance portfolios across the U.S. and Canada. </li><li>Monitor portfolio performance and identify early warning indicators of customer deterioration. </li><li>Develop proactive collection strategies that maximize recoveries while preserving valuable customer relationships whenever possible. </li><li>Prioritize collection efforts based on risk, exposure, collateral quality, and probability of recovery. </li><li>Continuously improve collection effectiveness through data-driven portfolio segmentation and analytics. </li><li>Lead negotiations involving: Payment arrangements, Loan restructurings, Deferrals, Settlement agreements, Forbearance solutions </li><li>Evaluate workout alternatives balancing customer viability, collateral preservation, legal enforceability, and financial impact. </li><li>Manage escalated customer situations with professionalism and sound business judgment. </li><li>Coordinate repossessions, voluntary surrenders, remarketing activities, and deficiency recovery efforts. </li><li>Partner with asset management and remarketing teams to maximize collateral recovery values. </li><li>Monitor recovery performance and recommend strategies to reduce net credit losses. </li><li>Ensure compliance with: Company policies, Internal controls, Collection regulations, U.S. and Canadian legal requirements </li><li>Monitor Regulatory Default and Forbearance classifications. </li><li>Support internal and external audits related to portfolio management and collections. </li><li>Reporting & Portfolio Analytics </li><li>Prepare and present regular portfolio reporting </li><li>Develop dashboards and performance metrics to support data-driven decision making. </li><li>Drive continuous process improvements and automation initiatives that improve customer experience while strengthening portfolio controls. </li><li>Success Measures </li></ul>
2026-09-24T00:00:00Z

Collections Manager

Chicago, IL
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
The salary range for this position is $90,000-$100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this role please send your resume to [email protected] OverviewThis role plays a critical part in protecting portfolio quality, minimizing credit losses, maximizing recoveries, and delivering outcomes while preserving long-term client, dealer, and vendor relationships. The successful candidate will combine strong commercial judgment, analytical capabilities, negotiation skills, and operational discipline to proactively manage credit deterioration, restructurings, recoveries, and regulatory reporting. Working closely with Risk, Internal Sales, Finance, Legal and Operations, the Collections Manager will contribute directly to the overall financial performance and risk management. Job Description• Manage the North American collections function for commercial equipment finance portfolios across the U.S. and Canada. • Monitor portfolio performance and identify early warning indicators of customer deterioration. • Develop proactive collection strategies that maximize recoveries while preserving valuable customer relationships whenever possible. • Prioritize collection efforts based on risk, exposure, collateral quality, and probability of recovery. • Continuously improve collection effectiveness through data-driven portfolio segmentation and analytics. • Lead negotiations involving: Payment arrangements, Loan restructurings, Deferrals, Settlement agreements, Forbearance solutions • Evaluate workout alternatives balancing customer viability, collateral preservation, legal enforceability, and financial impact. • Manage escalated customer situations with professionalism and sound business judgment. • Coordinate repossessions, voluntary surrenders, remarketing activities, and deficiency recovery efforts. • Partner with asset management and remarketing teams to maximize collateral recovery values.
2026-09-30T00:00:00Z

Collections Specialist

Rochester, NY
onsite
Permanent / Full Time
39520 - 45760 USD / Yearly
We are looking for a motivated Resolution Expert to join a growing team in Rochester, New York. This position focuses on speaking directly with consumers to address account concerns, arrange practical repayment solutions, and deliver a detail-oriented customer experience. The ideal candidate is confident on the phone, comfortable working in a fast-paced environment, and able to balance empathy with accountability while managing a high volume of daily interactions. Responsibilities:• Handle a large number of daily consumer calls, with a primary focus on outbound outreach while also responding to inbound inquiries.• Speak with customers to review account status, answer questions, and guide conversations toward timely resolution.• Set up and negotiate payment arrangements that align with company guidelines and individual customer situations.• Document interactions accurately and maintain detailed account records throughout the collections process.• Identify accounts that require additional review and route them for legal action, dispute investigation, or bankruptcy processing when appropriate.• Use sound judgment to de-escalate concerns, overcome objections, and move accounts toward resolution.• Manage conversations effectively across multiple accounts while meeting productivity and quality expectations.• Work with internal leadership and team processes to support efficient account recovery and consistent customer communication.
2026-09-28T00:00:00Z

Collections Specialist

Cranston, RI
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable efforts for a Contract position based in Rhode Island. This role focuses on maintaining healthy cash flow by engaging with customers, resolving outstanding balances, and promoting timely payment across commercial and consumer accounts. The ideal candidate brings strong follow-up skills, sound judgment, and the ability to handle billing concerns effectively while maintaining positive client relationships. Responsibilities: • Manage collection activities for commercial and consumer accounts by contacting customers regarding past-due balances and securing payment commitments. • Review account status, aging reports, and payment history to identify overdue accounts and determine appropriate next steps. • Investigate billing questions and work with internal partners to resolve discrepancies that may delay payment. • Document conversations, promised payment dates, dispute details, and collection outcomes accurately within account records. • Follow established collection procedures to reduce outstanding receivables while maintaining a detail-oriented customer experience. • Monitor credit-related collection issues and escalate complex or high-risk accounts when additional action is needed. • Prepare updates on collection progress, unresolved balances, and account trends for management review.
2026-10-20T00:00:00Z

Collections Specialist

Harrisburg, PA
onsite
Temporary to Hire
22 - 26 USD / Hourly
We are looking for a Collections Specialist to join our team in Harrisburg, Pennsylvania. This position is well suited for someone who combines strong customer service skills with confidence on the phone and can manage a large portfolio of accounts in a fast-paced environment. The ideal candidate is comfortable speaking with customers about outstanding balances, maintaining a courteous approach in every interaction, and helping drive timely payment resolution. Responsibilities:• Manage a high-volume group of customer accounts and follow up consistently on outstanding balances.• Place outbound calls and communicate with customers to discuss payment status, resolve past-due issues, and encourage prompt remittance.• Review aging information and account details to identify delinquent balances and determine appropriate next steps.• Document collection activity, customer conversations, commitments to pay, and account updates accurately in company records.• Work with internal teams to address billing questions, reconcile account issues, and support successful payment collection.• Provide attentive customer service while handling challenging conversations with tact, clarity, and persistence.• Monitor assigned accounts regularly to reduce overdue balances and support overall collection performance goals.
2026-10-20T00:00:00Z

Collections Specialist

Lexington-fayette, KY
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a Collections Specialist to join a wholesale distribution organization located in Lexington. This contract-to-hire opportunity is ideal for someone who can balance strong customer service with a confident approach to recovering outstanding balances on commercial accounts. The role focuses on building productive client relationships, resolving payment issues, and helping maintain healthy accounts receivable performance. Essential Functions and Responsibilities• Manage outreach to business customers regarding overdue invoices and open balances, using a thorough and solution-focused approach.• Review account activity, research discrepancies, and work with customers to address billing or payment concerns in a timely manner.• Negotiate payment arrangements when appropriate and follow up consistently to support collection goals.• Maintain accurate records of customer interactions, commitments to pay, and account status updates.• Partner with internal teams to clarify account details, resolve disputes, and improve collection outcomes.• Monitor aging reports and prioritize collection efforts based on account risk and payment history.• Deliver high-quality customer service while maintaining firmness and accountability in collection conversations.
2026-10-16T00:00:00Z

Collections Specialist

Troy, OH
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join a machinery manufacturing organization in Troy, Ohio on a Contract basis. In this role, you will support the finance function by overseeing receivables activity, maintaining accurate payment records, and communicating with customers regarding outstanding balances. The ideal candidate brings strong organizational skills, sound accounting knowledge, and the ability to handle account issues with professionalism and accuracy. Responsibilities: • Manage customer invoicing activity, record incoming payments, and reconcile account transactions to keep receivables current and accurate. • Review aging reports regularly and contact customers regarding overdue balances to encourage timely resolution. • Research billing concerns, payment discrepancies, and disputed charges, then work toward prompt and accurate resolution. • Update customer account details, document collection efforts, and maintain clear records of follow-up activities. • Apply cash receipts and post payments correctly within accounting systems to ensure proper account allocation. • Prepare recurring reports on collections performance and accounts receivable status for leadership review. • Partner with sales, customer service, and accounting teams to address customer account issues and improve payment outcomes. • Assist with month-end accounts receivable close activities, including reconciliations and reporting support. • Identify opportunities to strengthen collection workflows and help reduce the volume of past-due accounts.
2026-10-19T00:00:00Z

Collections Specialist

Omaha, NE
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable and payment recovery efforts for a cleaning industry organization in Omaha, Nebraska. This Long-term Contract position is ideal for someone who can balance clear customer communication with accurate billing follow-up and strong record management. The role will focus on resolving past-due balances, maintaining collection activity documentation, and helping keep billing operations organized and current. Responsibilities:• Contact commercial and consumer customers regarding outstanding balances and guide them through payment resolution options.• Review account histories, billing details, and payment records to identify discrepancies and determine appropriate collection actions.• Maintain accurate documentation of collection activity, customer conversations, disputes, and promised payment dates in internal systems.• Work closely with billing and internal support teams to address invoice issues, reconcile account concerns, and improve payment turnaround.• Monitor aging reports and prioritize delinquent accounts based on risk, balance size, and follow-up timelines.• Process account updates, enter payment-related information, and ensure records remain current and complete.• Escalate unresolved or high-risk accounts according to established collection procedures and company guidelines.
2026-10-13T00:00:00Z

Collections Specialist

Humble, TX
onsite
Temporary to Hire
24 - 26 USD / Hourly
Collections SpecialistLocation: Humble/Kingwood areaSchedule: Fully onsitePosition Type: Contract-to-hirePosition Summary:Our client is seeking a Collections Specialist to manage customer accounts, collect outstanding balances, resolve billing discrepancies, and maintain accurate account records. This role requires strong communication, problem-solving, and organizational skills, along with the ability to work cross-functionally to support timely payments and positive customer relationships.Key Responsibilities:<ul><li>Manage assigned accounts and contact customers regarding outstanding balances</li><li>Research and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes, account records, and customer master data</li><li>Send invoices, statements, and collection communications</li><li>Collaborate with billing, sales, and operations teams to resolve account issues</li><li>Process credit memos and account adjustments as needed</li><li>Monitor aging reports and recommend actions to reduce past-due balances</li><li>Support escalated accounts and help develop collection strategies</li><li>Ensure compliance with company policies and procedures</li></ul>
2026-10-16T00:00:00Z

Collections Specialist

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. Collections Outreach:· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.· Implement effective collection strategies to recover outstanding balances.Negotiation and Resolution:· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.· Resolve disputes and address customer inquiries related to overdue payments.Payment Reconciliation:· Reconcile customer payments with outstanding balances.· Ensure accuracy in recording and tracking payments received.Documentation and Record Keeping:· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.· Document any agreements made with customers regarding payment plans.Reporting and Analysis:· Generate and analyze reports on accounts receivable aging and collection performance.· Provide insights into trends, challenges, and potential areas for improvement.Credit Risk Assessment:· Assess the creditworthiness of customers and recommend appropriate credit limits.
2026-10-05T00:00:00Z

Collections Specialist

Escondido, CA
onsite
Temporary / Contract
32 - 36 USD / Hourly
This role is a great fit for someone who has developed strong commercial collections skills and wants more analytical responsibility. You'll work with established customers, research payment discrepancies, review aging trends, and help identify the underlying causes of overdue balances. The team needs someone who can communicate confidently with customers and internal stakeholders, handle escalations professionally, and remain focused on solutions. Experience with deductions, short payments, and credit-and-collections processes will be particularly valuable. What you'll be doing:<ul><li>Manage a portfolio of commercial accounts with a focus on reducing delinquent balances.</li><li>Review AR aging reports and develop account-specific follow-up strategies.</li><li>Contact customers regarding overdue invoices, disputed balances, and payment commitments.</li><li>Research deductions, short payments, unapplied cash, and credit memo requests.</li><li>Collaborate with billing, cash application, sales, and customer service to resolve disputes.</li><li>Review customer payment history and identify accounts showing increased credit risk.</li><li>Maintain detailed account notes, collection status updates, and supporting documentation.</li><li>Prepare reports highlighting aging trends, collection progress, and high-risk accounts.</li><li>Assist with customer credit reviews and recommendations for account holds when appropriate.</li><li>Escalate significant payment issues and unresolved disputes to management.</li><li>Monitor collection metrics and recommend improvements to the team's workflow.</li><li>Support month-end AR reviews and cash forecasting by providing accurate collection updates.</li></ul>
2026-10-12T00:00:00Z

Collections Specialist

Madison, CT
onsite
Temporary / Contract
23 - 28 USD / Hourly
About the RoleRobert Half is seeking a professional and detail-oriented Collections Specialist for a contract opportunity with a nonprofit organization in Madison, Connecticut. This position is ideal for an individual with strong customer service, accounts receivable, and collections experience who enjoys working in a mission-driven environment.The Collections Specialist will be responsible for managing outstanding balances, communicating with clients and funding sources, resolving billing discrepancies, and supporting the organization's revenue cycle and cash flow operations.Responsibilities<ul><li>Monitor accounts receivable aging reports and identify outstanding balances</li><li>Contact clients, funding sources, and third-party payers regarding overdue accounts through phone, email, and written correspondence</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes</li><li>Maintain detailed collection notes and account records within the billing system</li><li>Process account adjustments, payment arrangements, and account reconciliations as appropriate</li><li>Collaborate with accounting and program staff to resolve outstanding receivables</li><li>Track collection activities and prepare aging and collections reports for management</li><li>Research unapplied payments and resolve outstanding account issues</li><li>Assist with month-end accounts receivable reconciliations</li><li>Ensure collection efforts comply with organizational policies and applicable regulations</li><li>Support special projects and administrative functions as needed</li></ul>
2026-10-14T00:00:00Z

Collections Specialist

Charlotte, NC
onsite
Temporary / Contract
22.8 - 24 USD / Hourly
We are looking for a Collections Specialist to support commercial receivables efforts for a construction-focused organization in Charlotte, North Carolina. This Long-term Contract position is ideal for someone who brings strong B2B collections experience and can communicate effectively with customers while protecting cash flow. The person in this role will help manage credit-related activities, follow up on outstanding balances, and contribute to an organized, detail-focused collections process. Responsibilities: • Manage business-to-business collection activities by contacting customers regarding past-due invoices and securing timely payment commitments. • Review account status and aging reports to prioritize collection efforts and reduce outstanding receivables. • Process and assess credit applications to support sound customer account decisions. • Partner with internal teams to resolve billing questions, payment discrepancies, and account issues that may delay collections. • Maintain accurate records of customer communication, payment arrangements, and account updates in the appropriate systems. • Support commercial credit evaluations and assist with decisions related to account approval and risk review.
2026-10-06T00:00:00Z

Collections Specialist

Victor, NY
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a Collections Specialist to join a manufacturing organization in New York on a contract basis. This position focuses on managing customer accounts, reducing outstanding balances, and supporting healthy cash flow through effective follow-up and issue resolution. The ideal candidate brings experience with both commercial and consumer collections, along with a strong understanding of billing and credit-related processes. Responsibilities: • Contact commercial and consumer customers regarding past-due balances and drive timely payment resolution through clear, effective communication. • Review aging reports and account histories to prioritize collection efforts and identify high-risk receivables. • Investigate billing questions, payment discrepancies, and account issues in partnership with internal teams to remove barriers to payment. • Maintain accurate records of collection activity, customer commitments, and account status updates within company systems. • Work closely with credit and finance personnel to support account evaluations and recommend appropriate collection actions. • Monitor outstanding invoices and follow established collection procedures to improve recovery rates and reduce delinquency. • Prepare account summaries and status updates for leadership to highlight collection trends and unresolved items.
2026-10-14T00:00:00Z

Collections Specialist

Pittsburgh Area, PA
onsite
Permanent / Full Time
50000 - 58000 USD / Yearly
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow. Responsibilities:• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.• Elevate severely past-due or higher-risk accounts to management when additional action is needed.• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.
2026-10-09T00:00:00Z

Collections Specialist

Highland Park, NJ
onsite
Temporary / Contract
23 - 27 USD / Hourly
We are seeking a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for handling the collections process, monitoring aging reports, following up on outstanding invoices, and more. If you are looking for a new opportunity, this might be the role for you! Responsibilities:• Review delinquent accounts and determine appropriate collection actions.• Contact customers regarding past-due accounts and negotiate payment arrangements.• Process customer payments and update account information accurately.• Monitor and manage aging reports to prioritize past-due accounts.• Document all collection activities accurately in the company's account management system.
2026-10-20T00:00:00Z

Collections Specialist

Harrisburg, PA
onsite
Temporary / Contract
23 - 26 USD / Hourly
About the Role:We are seeking a detail-oriented and customer-focused Collections Specialist to join our team. The ideal candidate will be responsible for managing outstanding accounts, contacting customers regarding past-due balances, resolving payment issues, and maintaining accurate collection records. This position requires strong communication skills, professionalism, and the ability to work effectively in a fast-paced environment. Responsibilities:<ul><li>Contact customers regarding past-due accounts via phone, email, and written correspondence.</li><li>Review aging reports and prioritize collection efforts.</li><li>Negotiate payment arrangements and resolve billing disputes.</li><li>Research and reconcile account discrepancies.</li><li>Maintain detailed collection notes and account records.</li><li>Monitor customer payment activity and follow up as needed.</li><li>Collaborate with accounting, customer service, and sales teams to resolve outstanding issues.</li><li>Prepare reports related to collections activity and account status.</li><li>Ensure compliance with company policies and applicable collection regulations.</li></ul>
2026-10-19T00:00:00Z

Collections Specialist

Fort Mill, SC
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support accounts receivable activity for an advertising organization in Fort Mill, South Carolina. This is a Contract position focused on managing outstanding balances, improving cash flow performance, and partnering with internal teams and customers to resolve payment obstacles efficiently. The ideal candidate brings strong collections experience, sound judgment, and the ability to work across billing, dispute resolution, and account reconciliation processes. Responsibilities: • Manage a designated portfolio of receivable accounts and drive progress toward established monthly cash collection targets. • Contact customers regarding overdue balances, obtain specific payment commitments with agreed amounts and dates, and document follow-up activity accurately in Oracle. • Review aging reports and weekly account priorities to organize outreach, focus on high-risk balances, and maintain an effective daily collection strategy. • Investigate customer questions related to delinquent invoices by providing statements, invoice support, and account details needed to move payment forward. • Identify the underlying reason for delayed payment, apply the appropriate resolution category, and update account status as new information becomes available. • Partner with billing, sales, service operations, cash applications, and credit leadership to resolve disputes, deductions, short payments, and account discrepancies through completion. • Reconcile remittance information and account activity using spreadsheets and reporting tools, while identifying unapplied or misapplied cash and coordinating corrections. • Work within customer billing and accounts payable portals to submit documentation, confirm invoice receipt, secure purchase order details, and verify expected payment timing. • Monitor collection trends, recommend process improvements, and escalate accounts for credit hold, service interruption, write-off, or outside placement when appropriate. • Support strategic account collection efforts by aligning communication and next steps with account stakeholders and leadership teams.
2026-10-15T00:00:00Z

Collections Specialist

Palm Beach Gardens, FL
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a motivated Collections Specialist to join a growing organization in Florida. This contract opportunity is ideal for someone who communicates clearly, works with urgency, and is eager to build experience in a customer-facing financial role. You will support account resolution efforts through outbound outreach, billing review, and dispute follow-up while receiving training to succeed in the position. Responsibilities: • Place a high volume of outbound calls each day to connect with customers regarding past-due balances and payment activity. • Review account details carefully to confirm charges are accurate and identify any billing concerns that may affect collection efforts. • Investigate customer disputes by gathering relevant information, clarifying issues, and helping move accounts toward resolution. • Maintain clear and respectful communication with clients while encouraging timely payment and positive account outcomes. • Document conversations, payment updates, and account actions thoroughly to keep records current and accurate. • Work closely with internal teams to resolve billing questions and support efficient follow-up on outstanding accounts. • Prioritize tasks with a strong sense of urgency to manage assigned accounts and meet daily activity expectations. • Learn collection practices, account procedures, and customer service standards through provided training and coaching.
2026-10-20T00:00:00Z

Collections Specialist

Alpharetta, GA
onsite
Temporary to Hire
29 - 31 USD / Hourly
We are looking for a Collections Specialist to join our team in Georgia in a contract capacity with the potential for a permanent role. This role focuses on managing business to business receivables, improving payment performance across an assigned portfolio, and addressing billing concerns with a strong balance of customer service and business judgment. The ideal candidate brings solid collections experience, communicates account status clearly, and works effectively with both clients and internal partners to reduce risk and support healthy cash flow. Responsibilities:• Manage a portfolio of commercial accounts by following up on outstanding balances and driving timely payment resolution.• Review short-paid and overpaid invoices, reconcile discrepancies, and determine appropriate next steps to resolve account variances.• Prepare weekly portfolio updates that summarize account status, payment trends, and collection risks for leadership review.• Investigate billing questions and payment disputes by examining account history and coordinating with clients to reach accurate resolutions.• Record customer payments received by check, ACH, wire, and lockbox activity in accordance with established timelines and controls.• Partner with Sales, Account Management, Client Services, Finance, and Vehicle Operations to support collection efforts and maintain strong client relationships.• Maintain detailed documentation of client communications, follow-up actions, and escalation needs within designated systems.• Provide analysis on customer payment behavior and account issues to help internal teams prioritize collection strategies and minimize losses.
2026-10-20T00:00:00Z

Collections Specialist

Houston, TX
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are seeking a detail-oriented Collections Specialist to support account resolution and receivables management for a growing healthcare organization in Houston. This role is responsible for reducing outstanding balances, resolving payment discrepancies, and partnering with customers and internal teams to improve collection performance. The ideal candidate is proactive, customer-focused, and skilled at managing complex accounts while maintaining positive business relationships. Responsibilities:<ul><li>Manage an assigned portfolio of accounts, monitoring aging reports, payment activity, and outstanding balances.</li><li>Investigate and resolve payment discrepancies, underpayments, short-pays, and billing issues.</li><li>Perform account reconciliations, adjustments, write-offs, and credit-related documentation as needed.</li><li>Drive collection efforts to reduce delinquency, improve cash flow, and minimize aged receivables.</li><li>Partner with customers, sales, and internal stakeholders to resolve payment barriers and secure required documentation, including purchase orders.</li><li>Lead account review meetings to discuss aging trends, open issues, and action plans.</li><li>Escalate high-risk or overdue accounts to leadership when necessary to accelerate resolution.</li><li>Provide timely updates to internal teams regarding collection activity, account status, and potential risks.</li><li>Prepare and present reporting on key accounts, collection metrics, and credit hold activity.</li><li>Resolve customer disputes professionally while maintaining strong internal and external relationships.</li><li>Maintain knowledge of company policies, procedures, and services to support effective collections and account management.</li></ul>
2026-10-19T00:00:00Z

Collections Specialist

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Collections Specialist to support revenue recovery efforts for a long-term contract opportunity in Minneapolis, Minnesota. This position focuses on managing account follow-up, resolving outstanding balances, and working across internal and external partners to improve payment outcomes. The ideal candidate brings a strong understanding of collections workflows, can navigate complex healthcare-related systems and programs, and communicates effectively in a fast-paced environment. Responsibilities: • Manage assigned accounts and perform timely follow-up to secure payment resolution and reduce aging balances. • Investigate unpaid or underpaid claims by reviewing account details, payer activity, and supporting documentation. • Communicate with patients, payers, and internal teams to clarify discrepancies and move accounts toward closure. • Apply knowledge of healthcare programs and coverage structures, including government-related plans, when addressing account issues. • Document collection activity thoroughly and maintain accurate records within applicable systems and tracking tools. • Partner with offshore or cross-functional support teams to coordinate workload, share updates, and maintain service expectations. • Analyze account trends and identify recurring obstacles that may affect reimbursement or collection performance. • Support process adherence by following established billing and collection procedures while meeting productivity goals.
2026-10-16T00:00:00Z

Collections Specialist

Houston, TX
onsite
Temporary to Hire
24 - 26 USD / Hourly
Job Type: Full-Time, Long-Term Contract with Potential for HireSchedule: Flexible Hours (7-4, 8-5)Work Arrangement: Hybrid – 4 days onsite, 1 day remotePosition SummaryOur client is seeking a Collections Specialist to manage a portfolio of B2B customer accounts and drive timely collection of outstanding receivables. This role works closely with customers, Sales, Customer Service, Credit, and Finance to resolve payment issues, reduce past-due balances, and support cash flow goals while maintaining strong customer relationships.Key Responsibilities<ul><li>Manage an assigned portfolio of domestic and/or international B2B accounts.</li><li>Contact customers regarding overdue invoices by phone, email, and written correspondence.</li><li>Research and resolve invoice disputes, deductions, short payments, and unapplied cash.</li><li>Analyze payment trends and identify collection or credit risks.</li><li>Maintain accurate account notes and records in ERP and collection systems.</li><li>Collaborate cross-functionally to resolve payment issues quickly.</li><li>Reconcile customer accounts and escalate severely delinquent accounts when needed.</li><li>Prepare aging reports, collection updates, and support month-end AR activities.</li><li>Ensure compliance with company policies and recommend process improvements.</li></ul>
2026-10-19T00:00:00Z

Collections Specialist

Roseville, MN
onsite
Temporary / Contract
25.16 - 35.66 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support accounts receivable operations for a manufacturing organization in Roseville, Minnesota. This Long-term Contract position focuses on maintaining customer accounts, resolving payment discrepancies, and delivering responsive support for billing and documentation requests. The ideal candidate is comfortable managing high-volume transactional work, staying organized under deadlines, and collaborating across teams to keep account activity accurate and up to date. Responsibilities:• Manage customer account onboarding and ongoing maintenance, including activating, deactivating, and updating records based on business needs.• Post incoming payments accurately and investigate payment variances such as short pays, overpayments, and unapplied balances.• Address customer and internal requests by providing invoice copies, W-9 forms, account balances, credit-related documents, and refund support in a timely manner.• Reconcile daily banking activity by matching lockbox receipts, electronic payments, and card transactions to cash application records.• Support collection efforts on assigned accounts by following up on outstanding balances and documenting account status clearly.• Review recurring integrity and exception reports, research missing information, and take corrective action to keep records complete and accurate.• Prepare specialized invoices, process approved credits and refunds, and record bad debt adjustments or recoveries when needed.• Maintain department reporting, update tracking spreadsheets, and assist with administrative tasks such as form revisions, filing, and mailings.• Partner with internal teams to resolve account setup issues, correct manual exceptions, and contribute ideas that improve process efficiency and accuracy.• Follow established accounting procedures and internal control standards, escalating any process deviations or compliance concerns to management. *Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment. Please submit your resume and call 651-293-3973 for review and consideration.
2026-10-20T00:00:00Z

101 results for Collections Manager jobs