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94 results for Collections Manager jobs

Collections Supervisor

Pennsauken, NJ
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables. As the Collections Supervisor you will maintain customer accounts, monitor credit operations, generate regular reports on collections status, audit aging reports, train new employees and provide ongoing training as needed, maintain strong communication with sales, customer service and billing departments, resolve customer inquiries and ensure compliance with federal and state laws related to debt collection. In this role, the candidate must possess strong leadership skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and the ability to manage multiple priorities and meet deadlines. Primary Responsibilities· Oversee daily credit and collection activities· Create departmental collection goals· Direct collection efforts on delinquent accounts· Verify customer payments· Resolve complex or escalated collection issues· Negotiate payment terms and payment schedules· Develop and implement collection procedures and policies to improve efficiency· Recommend and implement process improvement to enhance collection effectiveness
2026-05-06T00:00:00Z

Collections Assistant

Fairfax, VA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a detail-oriented Collections Assistant to support accounts receivable and collections activities. This role helps ensure timely payment of outstanding invoices, maintains accurate customer account records, and assists with resolving billing issues. The ideal candidate is organized, professional, and comfortable communicating with customers regarding past-due balances. This position is onsite Monday to Friday. Responsibilities:<ul><li>Assist with monitoring accounts receivable aging reports</li><li>Contact customers regarding overdue invoices by phone and email</li><li>Document collection activity and account updates in the system</li><li>Help resolve billing discrepancies and payment issues</li><li>Process payments and apply cash receipts accurately</li><li>Support account reconciliations and follow-up efforts</li><li>Maintain accurate customer and account records</li><li>Work with internal teams to address invoice or credit concerns</li><li>Prepare routine collections and status reports</li><li>Provide administrative support to the finance or accounting team</li></ul>
2026-05-19T00:00:00Z

Collections Specialist

Cerritos, CA
onsite
Temporary / Contract
25 - 27 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable activities for a long-term contract position based in California. This role focuses on managing customer account balances, researching payment issues, and working closely with internal teams to improve billing accuracy and accelerate collections. The ideal candidate brings strong business-to-business collections experience, sound judgment, and a detail-focused approach to resolving discrepancies and maintaining positive customer relationships. Responsibilities: • Review customer accounts to identify overdue balances, investigate discrepancies, and take timely action to support payment resolution. • Partner with customer service and sales teams to correct billing issues, clarify account details, and help ensure invoices are accurate. • Communicate with customers with careful attention to detail to collect outstanding receivables and address questions related to past-due accounts. • Track accounts receivable activity by customer, identify causes of delayed payment, and follow through on solutions to prevent recurring issues. • Apply working knowledge of invoicing workflows and customer account setup within AS400 to support accurate account maintenance. • Coordinate credit hold releases when appropriate, respond to incoming accounts receivable inquiries, and issue collection correspondence as needed. • Maintain organized records of collection efforts, account updates, and open issues to support internal visibility and follow-up. • Contribute to additional accounts receivable and collections tasks as business needs require.
2026-05-22T00:00:00Z

Collections Specialist

Louisville, KY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a Collections Specialist to support receivables management and help maintain strong customer account relationships in Louisville, Kentucky. This role focuses on resolving past-due balances, researching billing concerns, and working across teams to improve payment outcomes. The ideal candidate brings sound judgment, clear communication, and the ability to stay organized while managing multiple priorities in a fast-paced setting. Responsibilities: • Contact customers with overdue balances and drive timely payment through thorough follow-up by phone and other appropriate communication methods. • Investigate account activity, including invoices and payments, to answer customer questions and identify the source of billing discrepancies. • Partner with sales representatives and internal stakeholders to address collection obstacles and move unresolved accounts toward resolution. • Prepare regular updates for leadership that highlight aging concerns, high-risk accounts, and expected cash collections. • Respond promptly to inbound inquiries from customers and sales teams regarding account status, payment issues, and collection matters. • Maintain accurate documentation of collection efforts, customer conversations, disputes, and agreed-upon next steps. • Support day-to-day accounts receivable activities and contribute to additional collection-related tasks as business needs require.
2026-05-21T00:00:00Z

Collections Specialist

Stamford, CT
onsite
Temporary / Contract
24 - 32 USD / Hourly
Job Title: Collections SpecialistDuration: 6-Month Temporary AssignmentLocation: Onsite, 4–5 days per weekJob Overview:We are seeking a Collections Specialist with 3+ years of experience to support our Accounts Receivable team on a 6-month temporary basis. This role is ideal for someone with strong communication skills who is comfortable making a high volume of outbound calls and emails to follow up on outstanding balances. Experience with cash applications is preferred. Based on general knowledge.Key Responsibilities:<ul><li>Manage assigned accounts and perform collections outreach through outbound calls and emails. Based on general knowledge.</li><li>Follow up on past-due invoices and work with customers to secure timely payment. Based on general knowledge.</li><li>Investigate and help resolve billing discrepancies, short payments, and account issues. Based on general knowledge.</li><li>Maintain accurate records of collection activity, customer communication, and payment status. Based on general knowledge.</li><li>Partner with internal teams to resolve account issues and support the overall accounts receivable function. Based on general knowledge.</li><li>Assist with cash applications and related payment posting as needed. Based on general knowledge.</li></ul>
2026-05-15T00:00:00Z

Collections Specialist

Shortsville, NY
onsite
Temporary / Contract
24 - 26 USD / Hourly
A local company is seeking a detail-oriented and results-driven Collections Specialists to join their team. In this role, you will be responsible for managing outstanding accounts receivable, contacting customers regarding past-due balances, resolving billing issues, and supporting cash flow goals. The ideal candidate will have strong communication skills, a customer-service mindset, and the ability to work effectively in a fast-paced environment. Key Responsibilities<ul><li>Monitor accounts to identify overdue payments</li><li>Contact customers by phone, email, and written correspondence to collect outstanding balances</li><li>Investigate and resolve billing discrepancies and payment issues</li><li>Maintain accurate records of collection activity and customer communications</li><li>Negotiate payment arrangements in accordance with company policies</li><li>Collaborate with internal teams, including accounting, billing, and customer service, to resolve account issues</li><li>Prepare aging reports and provide updates on collection status</li><li>Escalate delinquent accounts when appropriate</li><li>Support month-end reporting and accounts receivable reconciliation efforts</li></ul>
2026-05-15T00:00:00Z

Collections Specialist

Victor, NY
onsite
Temporary / Contract
25 - 26.5 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable activities for a manufacturing organization in Victor, New York. This Long-term Contract position focuses on managing commercial and consumer collections, maintaining positive customer relationships, and helping improve cash flow through consistent follow-up and resolution of outstanding balances. The ideal candidate brings strong knowledge of collection practices, billing coordination, and credit-related processes while working accurately in a fast-paced environment. Responsibilities: • Contact commercial and consumer customers regarding past-due accounts and guide timely payment resolution through careful follow-up. • Review open balances, research account history, and identify issues related to billing, payment status, or disputed charges. • Coordinate with internal teams to resolve invoice concerns and remove obstacles that may delay account settlement. • Maintain accurate records of collection activity, customer communications, payment commitments, and account updates. • Monitor aging reports and prioritize collection efforts based on risk, account status, and outstanding balance levels. • Support credit and collections operations by evaluating account trends and escalating complex or high-risk situations when needed. • Assist with billing collection activities by reconciling account discrepancies and confirming proper application of payments.
2026-05-15T00:00:00Z

Collections Specialist

Princeton, NJ
onsite
Temporary to Hire
25 - 30 USD / Hourly
Our client is seeking a driven and detail-oriented Collections Specialist to join their growing team. This role is responsible for recovering outstanding balances, managing past due accounts, resolving billing discrepancies, and supporting overall receivables performance in a high-volume environment. The ideal candidate will possess strong analytical and communication skills, thrive in a fast-paced setting, and consistently meet monthly collection goals. Advanced Excel skills and the ability to analyze financial data are critical for success in this role. Key Responsibilities Consistently achieve monthly collection goals while maintaining results within established targets Manage assigned customer portfolio, including reconciliation of receivables, open balances, credits, and payments Identify and escalate collection issues in a timely manner Utilize data-driven collection strategies to reduce DSO and improve receivables performance Build strong relationships with customers and internal teams to resolve billing issues and outstanding balances Prepare detail oriented collection correspondence with accurate, data-supported insights Maintain detailed account documentation and activity records Analyze payment and billing trends to identify process improvement opportunities Support departmental initiatives and additional responsibilities as needed
2026-05-22T00:00:00Z

Collections Specialist

Saint Louis, MO
onsite
Temporary / Contract
22.1635 - 25.663 USD / Hourly
We are looking for a Collections Specialist to join a Contract assignment supporting mortgage servicing and foreclosure operations in Creve Coeur, Missouri. This position focuses on maintaining timely foreclosure activity, coordinating required documentation, and helping ensure servicing actions align with investor and mortgage insurance standards. The ideal candidate brings strong attention to detail, sound judgment, and the ability to manage multiple workstreams in a regulated environment. Responsibilities: • Examine loans sent for foreclosure to confirm required assignments are in place and that legal actions begin within established deadlines. • Track inspection updates for mortgaged properties and arrange securing or preservation steps when vacancy is identified in accordance with applicable guidelines. • Produce accurate payoff statements and reinstatement amounts for borrowers, attorneys, or other authorized parties upon request. • Deliver foreclosure bidding figures to legal partners to support scheduled proceedings and related case activity. • Assemble foreclosure case materials, including supporting legal documents, for attorney review and downstream processing. • Review, code, and process payments tied to foreclosure activity such as legal invoices, inspection charges, and other vendor-related expenses. • Provide backup assistance for payment clearing tasks and support mortgage accounting activities involving appraisals and credit report intake. • Maintain oversight of bill payment and property inspection follow-up for loans that remain active in the foreclosure pipeline. • Update credit bureau reporting, document account actions in servicing records, and generate written correspondence through approved letter systems.
2026-05-22T00:00:00Z

Collections Specialist

Irving, TX
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Collections Specialist to support account recovery efforts for both commercial and consumer portfolios in Irving, Texas. This contract-to-permanent position is ideal for someone who can communicate effectively, resolve outstanding balances efficiently, and maintain positive customer relationships while protecting cash flow. The person in this role will manage collection activities, follow established billing and credit procedures, and work closely with internal teams to address payment issues and account concerns. Responsibilities: • Contact commercial and consumer customers regarding overdue balances and drive timely payment resolution through phone, email, and written communication. • Review aging reports, account histories, and payment activity to prioritize collection efforts and identify accounts requiring follow-up. • Investigate billing questions, payment discrepancies, and credit-related concerns by partnering with customers and internal departments to reach resolution. • Document collection activity, customer commitments, disputes, and account status updates accurately within company records. • Negotiate practical payment arrangements when appropriate while aligning with company policies and collection guidelines. • Escalate delinquent or high-risk accounts to the appropriate internal stakeholders based on severity, exposure, or unresolved issues. • Monitor assigned accounts consistently to reduce past-due balances and support overall receivables performance. • Maintain a detail-focused and service-oriented approach that preserves customer relationships while enforcing payment expectations.
2026-05-20T00:00:00Z

Collections Specialist

Portland, OR
onsite
Temporary / Contract
24.7 - 26.5 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable activities for a construction company in Milwaukie, Oregon. This contract to hire opportunity focuses on reducing outstanding balances, maintaining accurate billing records, and delivering attentive service to customers through clear and respectful communication. The ideal candidate will be comfortable managing inbound inquiries, reviewing delinquent accounts, and helping drive timely payment resolution in a collaborative team environment. Responsibilities:• Review past-due accounts and assess appropriate next steps to improve payment recovery and reduce aging balances.• Recommend practical corrective actions for delinquent accounts and follow through on resolution efforts in a timely manner.• Handle inbound calls related to billing and account status, providing clear information and attentive support to customers.• Maintain accurate customer account details and collection activity within CRM and accounts receivable systems.• Coordinate with coworkers, customers, and external partners to resolve payment issues and support efficient account management.• Process billing-related updates, document account interactions, and monitor follow-up actions to ensure continuity.• Apply established collection procedures while balancing customer service expectations and business objectives.
2026-05-22T00:00:00Z

Collections Specialist

Oakwood, GA
onsite
Temporary to Hire
29 - 35 USD / Hourly
We are seeking a proactive Collections Specialist to join our US-based team in Oakwood, GA. This role plays a critical part in ensuring timely payments and managing a multi-million dollar portfolio by engaging directly with key clients. Key Responsibilities: Place a high volume of outbound calls to customers to follow up on past-due accounts.Review and analyze aging reports; proactively research and resolve payment delays.Collaborate with shared services team a to address and troubleshoot account issues.Track and report collections metrics, including Dollars Collected, DSO, and portfolio performance for 50+ key accountsUse SAP to manage and update account and customer information.Evaluate customer payment habits and identify trends and root causes driving non-payment.Manipulate and analyze large data sets using Excel, including pivots and VLOOKUPs, to monitor and present collections performance.Communicate effectively with team members in the US and internationally to ensure coordinated collections efforts. Qualifications: Demonstrated success in a collections, or accounts receivable, preferably in a high-volume or specialized portfolio.Strong verbal and written communication skills; comfortable making outbound collection calls.Experience with SAP, Coupa, and advanced Excel functions (pivots, VLOOKUPs) is preferred.Ability to manage and analyze large volumes of data accurately.Collaborative mindset with a problem-solving approach to accounts issues and process improvement.
2026-05-14T00:00:00Z

Collections Specialist

Tampa, FL
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a Collections Specialist to support business-to-business account recovery efforts for a long-term contract opportunity based in Tampa, Florida. This role is well suited for someone who can manage a high-volume portfolio, communicate effectively with commercial clients, and use Excel to organize and analyze account activity. The ideal candidate brings a strong background in collections, sound judgment when resolving payment issues, and the ability to work independently following virtual training. Responsibilities: • Manage a portfolio of approximately 286 business accounts, following up on outstanding balances and driving timely payment resolution. • Contact commercial customers by phone and email to address past-due invoices, clarify billing concerns, and negotiate payment arrangements when appropriate. • Maintain accurate collection records, document account activity, and track commitments to pay in a timely manner. • Use Excel tools such as VLOOKUPs and Pivot Tables to review account data, identify trends, and support collection reporting. • Partner with internal teams to investigate discrepancies, resolve invoice-related issues, and improve the overall collections process. • Monitor aging reports and prioritize collection efforts based on risk, account status, and payment history. • Support both commercial and consumer collection activities as needed while maintaining professionalism and compliance with company standards.
2026-05-22T00:00:00Z

Collections Specialist

Elkridge, MD
onsite
Temporary / Contract
20 - 26 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Elkridge, Maryland. In this role, you will manage accounts receivable, actively pursue overdue balances, and ensure accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a commitment to delivering excellent service while handling financial processes with professionalism. Responsibilities:• Monitor accounts receivable and promptly follow up on overdue balances.• Negotiate payment arrangements with clients when necessary to resolve outstanding debts.• Escalate delinquent accounts to management or external agencies when appropriate.• Document all collections activities thoroughly within the accounts receivable system.• Review and recommend updates to internal procedures to enhance efficiency and compliance.• Provide exceptional service to vendors and colleagues, maintaining accuracy and professionalism.• Perform additional duties as required to support the team.• Collaborate with team members to ensure smooth financial operations.
2026-05-20T00:00:00Z

Collections Specialist

Louisville, KY
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Collections Specialist to support receivables recovery efforts for both commercial and consumer accounts. This long-term contract position focuses on maintaining healthy account status through consistent follow-up, clear communication, and accurate documentation. The ideal candidate brings experience in credit and collections, strong judgment when resolving payment issues, and a customer-focused approach to billing recovery. Responsibilities: • Manage collection activities across commercial and consumer accounts to improve payment performance and reduce outstanding balances. • Contact customers by phone, email, and written correspondence to secure payment commitments and address past-due invoices. • Review account history, billing records, and payment trends to determine appropriate follow-up actions and escalation needs. • Negotiate practical repayment arrangements while maintaining positive customer relationships and supporting company collection standards. • Document collection efforts, customer interactions, disputes, and resolutions with accuracy in internal records. • Partner with billing, credit, and customer support teams to investigate account discrepancies and resolve issues affecting payment. • Monitor delinquent accounts regularly and prioritize workload based on aging, risk level, and collection objectives. • Support reporting needs by tracking collection progress, account status updates, and recovery results.
2026-05-22T00:00:00Z

Collections Specialist

Merrick, NY
onsite
Temporary to Hire
26 - 28 USD / Hourly
Our client is seeking a temp-to-hire Accounts Receivable / Collections Specialist with a blended background in accounts receivable and collections. This role is ideal for a professional who can balance strong financial skills with excellent customer service and relationship management. Key Responsibilities:<ul><li>Manage accounts receivable processes, including invoicing, payment posting, and account reconciliation</li><li>Perform commercial and/or consumer collections activities in a professional and customer-focused manner</li><li>Follow up on past-due accounts by phone and email while maintaining positive client relationships</li><li>Research and resolve billing discrepancies, payment issues, and account questions</li><li>Communicate effectively with customers and internal departments regarding account status</li><li>Maintain accurate records of collection efforts and payment activity</li><li>Support cash applications and other accounting-related tasks as needed</li></ul>
2026-05-22T00:00:00Z

Collections Specialist

Cheshire, CT
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Collections Specialist to support our clien'ts billing and receivables operations for a contract position based in Cheshire, Connecticut. This role focuses on maintaining accurate account records, preparing complete invoices, and working directly with customers to resolve billing questions in a timely manner. The ideal candidate is organized, comfortable managing a high volume of transactional data, and able to coordinate documentation and payment-related information with precision. Responsibilities:• Maintain thorough and up-to-date collection activity records within QuickBooks customer accounts to support accurate account tracking.• Prepare customer lists for follow-up collection efforts and share them with accounting team members as needed.• Review client agreements and payment arrangements to ensure invoices reflect the correct terms, funding structure, and any third-party or subsidiary requirements.• Gather and verify supporting documents such as contracts, sales orders, field tickets, job logs, summaries, and work orders to enable complete and timely billing.• Draft, examine, and revise billing materials to confirm accuracy, completeness, and alignment with customer expectations.• Deliver invoices according to each customer's submission requirements, ensuring all requested formats and processes are followed.• Confirm that tax treatment is applied correctly on invoices before distribution.• Respond to customer inquiries related to invoices, payments, and account details while maintaining clear and accurate communication.• Assist with additional accounting and collections-related tasks assigned by leadership.
2026-05-19T00:00:00Z

Collections Specialist

Huntersville, NC
onsite
Permanent / Full Time
54000 - 58240 USD / Yearly
We are looking for a Collections Specialist to support the national accounts team in Huntersville, North Carolina. This position focuses on reducing aged receivables, strengthening account follow-up practices, and ensuring payment activity aligns with customer billing portals and internal records. The ideal candidate is comfortable managing high-volume business accounts, working through complex outstanding balances, and using Excel to organize and analyze receivables data. Responsibilities: • Manage collection efforts for a large portfolio of business accounts with significant past-due balances and complex service-related invoices. • Review aging reports in depth, prioritize overdue receivables, and take action to reduce long-outstanding balances across national accounts. • Reconcile account details between internal records and customer payment portals to confirm billing accuracy and support timely collections. • Assist with customer portal access, setup, and maintenance for collection and billing activities when account requirements vary by client. • Use Excel tools such as filters, lookup functions, and pivot tables to maintain accurate aging data and identify collection trends. • Partner closely with accounting, billing, and operations teams to resolve disputes, clarify account status, and improve payment follow-up. • Keep detailed records of collection activity, customer communication, and resolution progress to support reporting and account visibility. • Contribute to a fast-paced onsite receivables environment while helping balance workload coverage across the accounts receivable team.
2026-05-20T00:00:00Z

Collections Specialist

Richardson, TX
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a Collections Specialist to support portfolio management activities for a growing team in Richardson, Texas. This contract opportunity is ideal for someone who can confidently engage customers, resolve past-due account issues, and deliver a high-quality service experience in both English and Spanish. The person in this role will balance account follow-up, payment negotiations, and accurate documentation while helping maintain strong portfolio performance. Responsibilities: • Contact customers regarding overdue balances and guide discussions toward practical repayment solutions. • Negotiate payment arrangements that align with account status and company guidelines. • Investigate account details and use research methods to locate hard-to-reach customers when needed. • Address customer questions related to billing, account status, and collection activity with clarity and courtesy. • Draft and send collection notices, follow-up communications, and other account-related correspondence. • Maintain thorough records of customer interactions, commitments, disputes, and account updates in the appropriate systems. • Assist with workout plans, write-off-related processes, and other portfolio support activities as required. • Compile delinquency data and help prepare recurring reports that track account performance and collection progress.
2026-05-21T00:00:00Z

Collections Specialist

San Marcos, CA
onsite
Temporary / Contract
28 - 34 USD / Hourly
A growing construction company in San Marcos is hiring a Collections Specialist to support accounts receivable operations, customer account follow-up, and payment collection efforts. This role is ideal for someone who is professional, persistent, and comfortable balancing customer service with financial follow-up responsibilities. The Collections Specialist will work closely with accounting and project management teams to maintain accurate account records and help reduce outstanding balances. Primary ResponsibilitiesCollections & Accounts Receivable<ul><li>Monitor aging reports and follow up on overdue customer accounts</li><li>Contact clients regarding outstanding balances and payment status updates</li><li>Maintain accurate records of collection activity and account communication</li><li>Resolve billing discrepancies and payment-related issues</li><li>Assist with payment processing and account reconciliation tasks</li><li>Support month-end AR reporting and cash application activities</li></ul>Administrative & Customer Support<ul><li>Communicate professionally with customers and internal teams</li><li>Maintain organized financial records and account documentation</li><li>Assist accounting department with reporting and administrative projects</li><li>Support process improvements related to collections workflows</li></ul>
2026-05-21T00:00:00Z

Collections Specialist

Boca Raton, FL
onsite
Temporary to Hire
24.7 - 26 USD / Hourly
We are looking for a Collections Specialist to join our team in Boca Raton, Florida in a contract-to-permanent capacity. This position focuses on managing a portfolio of customer accounts, driving timely payment resolution, and maintaining accurate records that support reporting and account decisions. The ideal candidate brings strong business-to-business collections experience, sound judgment, and the ability to communicate professionally in a fast-paced environment. Responsibilities: • Manage an assigned group of accounts and pursue outstanding balances with a focus on achieving delinquency reduction targets, including balances aged beyond 60 days. • Record collection outreach, customer responses, and next steps in a clear and timely manner so account activity can be reviewed and continued by other accounts receivable team members when needed. • Prepare accurate account status updates that support aging analysis, weekly reviews, and month-end reporting for leadership. • Provide regular credit hold recommendations and account updates to the AR Manager to help determine when customer accounts should be released or maintained on hold. • Investigate high-risk or difficult accounts, escalate concerns appropriately, and coordinate with leadership and sales partners when outside collection support may be necessary. • Review account balances and supporting documentation to reconcile discrepancies and assist with decisions related to write-offs or third-party placement. • Respond promptly to customer emails and manage internal and external ticket requests within established service expectations. • Handle a mix of mid-sized, key, and high-visibility customer accounts while supporting additional accounts receivable duties as assigned.
2026-05-22T00:00:00Z

Collections Specialist

Wilmington, MA
onsite
Temporary / Contract
25 - 28 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable activities for a manufacturing organization in Wilmington, Massachusetts. This Long-term Contract position focuses on managing both commercial and consumer collections, strengthening payment performance, and helping maintain healthy customer accounts. The ideal candidate brings sound judgment, strong communication skills, and a practical understanding of billing and collection procedures. Responsibilities: • Contact commercial and consumer customers to secure timely payment on outstanding balances through clear and effective written and verbal communication. • Review aging reports and account histories to identify delinquent balances, prioritize collection activity, and determine appropriate next steps. • Work closely with billing, customer service, and finance teams to resolve disputes, clarify account details, and remove barriers to payment. • Document collection efforts, payment commitments, and account updates accurately within internal systems to maintain clear records. • Reconcile account discrepancies by researching invoices, credits, deductions, and prior payment activity. • Monitor payment arrangements and follow up consistently to reduce past-due balances and improve overall cash flow. • Escalate higher-risk accounts when needed and support further credit or collection actions in line with company procedures. • Assist with collection-related process updates or system-related workflow changes as assigned while maintaining continuity in day-to-day account management.
2026-05-21T00:00:00Z

Collections Specialist

South Windsor, CT
onsite
Temporary to Hire
19 - 22 USD / Hourly
Our client is seeking a detail-oriented and proactive Collections Specialist to join their team. This role is responsible for managing outstanding accounts, contacting customers regarding past-due balances, resolving billing issues, and helping improve overall cash flow. The ideal candidate has strong communication skills, excellent follow-through, and prior experience in collections, accounts receivable, or a related accounting function. Key Responsibilities:<ul><li>Monitor accounts to identify overdue payments</li><li>Contact customers by phone, email, and written correspondence regarding outstanding balances</li><li>Follow up on delinquent accounts and maintain consistent collection efforts</li><li>Research and resolve billing discrepancies, payment delays, and account issues</li><li>Negotiate payment arrangements when appropriate</li><li>Document all collection activity accurately in the system</li><li>Reconcile customer accounts and ensure balances are correct</li><li>Prepare aging reports and provide status updates on outstanding receivables</li><li>Collaborate with internal departments to resolve disputes and improve payment turnaround</li><li>Support month-end reporting and other accounting or administrative duties as needed</li></ul>Qualifications:<ul><li>2+ years of collections, accounts receivable, or related experience</li><li>Strong verbal and written communication skills</li><li>Excellent negotiation and customer service abilities</li><li>High attention to detail and strong organizational skills</li><li>Proficiency in Microsoft Excel and accounting or ERP systems</li><li>Ability to manage multiple accounts and meet deadlines</li><li>High school diploma required; associate or bachelor’s degree preferred</li></ul>Preferred Skills:<ul><li>Experience with commercial or consumer collections</li><li>Knowledge of billing processes and account reconciliation</li><li>Ability to handle sensitive conversations professionally</li><li>Experience working in a fast-paced environment</li></ul>
2026-05-14T00:00:00Z

Collections Specialist

Melville, NY
onsite
Temporary to Hire
23 - 28 USD / Hourly
We are looking for a Collections Specialist to join our team in Melville, New York on a contract basis with the potential for a long-term opportunity. This position starts out on a flexible 20 hour per week in-office schedule and can expand to full-time hours. The ideal candidates will focus on managing commercial and consumer accounts while helping maintain healthy cash flow through timely follow-up and effective account resolution. The ideal candidate brings strong judgment, persistence, and a customer-focused approach to balancing collections goals with positive client relationships. Responsibilities:• Manage a portfolio of commercial and consumer accounts to ensure timely payment and reduce outstanding balances.• Contact customers by phone, email, and written correspondence to follow up on overdue invoices and negotiate appropriate payment arrangements.• Review account status, billing details, and payment activity to identify delinquency trends and recommend next steps.• Work closely with internal teams to research discrepancies, resolve billing issues, and remove barriers to payment.• Maintain accurate records of collection efforts, customer communications, and account updates within company systems.• Escalate high-risk or unresolved accounts when necessary and support further recovery actions in alignment with company procedures.• Monitor aging reports and prioritize collection activity based on account exposure, payment history, and urgency.• Contribute to ongoing process improvements related to credit and collections operations, including updates tied to system or workflow changes when needed.
2026-05-22T00:00:00Z

Collections Specialist

Sunnyvale, CA
onsite
Temporary / Contract
29 - 32 USD / Hourly
We are looking for an experienced Collections Specialist with 6–8 years of collections experience within financial institutions, including consumer lending environments. Skilled in managing delinquent accounts across credit cards, personal loans, secured loans, mortgages, and home equity loans, particularly accounts 60+ days past due and charged-off or high-risk portfolios. Strong knowledge of regulatory requirements including FDCPA, FCRA, GLBA, and TCPA, with a consistent track record of recovering delinquent debt through compliant, ethical, and member-focused collection practices. Core Responsibilities<ul><li>Manage collection efforts for delinquent consumer loan accounts across multiple lending products.</li><li>Review account histories to determine causes of delinquency and develop appropriate resolution strategies.</li><li>Contact members by phone and written correspondence to secure payment and resolve past-due balances.</li><li>Negotiate payment arrangements, loan extensions, and potential loan modifications for approval.</li><li>Provide empathetic member support and refer borrowers to financial counseling resources when appropriate.</li><li>Recommend next steps for severely delinquent accounts, including repossession, foreclosure, legal action, charge-off, and agency placement.</li><li>Prepare charge-off documentation and coordinate account assignments to third-party collection agencies.</li><li>Maintain detailed records of collection activity, account status, and resolution outcomes.</li><li>Work closely with internal teams including lending, loss mitigation, legal, and member service departments.</li><li>Meet established recovery goals, productivity targets, and compliance standards.</li></ul>
2026-05-07T00:00:00Z