108 results for Collections Manager jobs

Collections Manager

Victor, NY
onsite
Permanent
85000 - 110000 USD / Yearly
Hannah Savage with Robert Half is looking for an experienced Collections Manager to join her client's team in Victor, New York. This role requires a highly organized leader with a strong background in credit and collections management to oversee and optimize collection efforts while maintaining compliance with company policies. The ideal candidate will bring a strategic mindset to improve processes and deliver actionable insights that support organizational goals. Responsibilities:• Lead and mentor the Collections team, setting clear performance objectives and fostering a collaborative work environment.• Manage collection activities for all customer accounts, ensuring timely follow-up on overdue invoices.• Collaborate with Sales and Customer Service teams to address billing disputes and minimize payment delays.• Monitor customer credit limits, identify high-risk accounts, and escalate concerns as needed.• Track and analyze key performance indicators (KPIs) such as aging reports and collection efficiency, providing recommendations to senior management.• Ensure compliance with internal controls and company policies, supporting audits through accurate documentation and reporting.• Identify and implement process improvements to enhance efficiency and automation within collection workflows.• Prepare detailed reports on collections activities and assist with month-end close processes. For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-03-10T00:00:00Z

Collections Manager

Westbury, NY
onsite
Temporary
30 - 45 USD / Hourly
A recently acquired company is going through a transition period and needs your help! Collections and invoicing volume are expected to increase significantly, creating the need for a Supervisor or Manager to stabilize, streamline, and improve the collections' function. Currently, collections responsibilities are largely handled by the sales team, and the Long Island organizational structure requires refinement. This role is needed to bridge the acquirer and acquiree companies' collections processes, while supporting operational continuity, and preparing the organization for full platform collections integration come end of summer. Key Responsibilities:<ul><li>Oversee and support all collections activities across the acquired company</li><li>Centralize and professionalize the collections function currently managed by the sales team</li><li>Evaluate and improve existing collections processes, identifying opportunities for enhancement or redesign</li><li>Assist in potentially building out and developing a small collections team (approximately 2–3 team members), as needed</li><li>Support systems transition efforts</li><li>Partner with underwriting, billing, and customer service teams to resolve payment discrepancies, policy cancellations, reinstatements, and disputes</li><li>Ensure compliance with state insurance regulations, internal controls, and company credit policies while maintaining positive customer relationships</li><li>Prepare and analyze aging reports, collections metrics, and forecasts to support leadership decision-making and drive improved performance</li></ul>Duration/Outlook:<ul><li>Initial 4-6 month interim engagement beginning early March</li><li>Fully onsite M-F 8:30-4:30 or 9-5 (NO FLEXIBILITY FOR HYBRID OR REMOTE)</li><li>Possible extension through the summer/fall platform transition</li></ul>
2026-02-27T00:00:00Z

Collections Supervisor

Manor, TX
onsite
Permanent
80000 - 100000 USD / Yearly
We are looking for a dedicated Collections Supervisor to lead and manage a team of collections specialists in Manor, Texas. This role requires a proactive individual who can drive performance, optimize processes, and ensure exceptional customer service while meeting accounts receivable objectives. As a key leader, you will play an integral part in maintaining operational efficiency and achieving financial targets. Responsibilities: • Lead, train, and mentor collections specialists to achieve company accounts receivable goals. • Monitor team performance metrics, policies, and procedures to improve productivity and key performance indicators. • Identify and implement process improvements to create efficient backend workflows and enhance customer satisfaction. • Address customer and sales inquiries, resolve account discrepancies, and facilitate conference calls to resolve billing issues. • Prepare detailed reports on collections metrics and support forecasting for cash collections and bad debt review. • Build and maintain strong relationships with sales teams to optimize cash collection efforts. • Communicate trends and insights to leadership to proactively address challenges and opportunities. • Ensure compliance with credit and collections policies while maintaining high standards of service. • Perform other duties as assigned to support team and organizational objectives.
2026-03-02T00:00:00Z

Collections Supervisor

Wilmington, DE
onsite
Permanent
70000 - 85000 USD / Yearly
We are in search of a Collections Supervisor to join our team in Wilmington, Delaware. The role entails overseeing our collections efforts, managing and prioritizing tasks, and working closely with our finance leadership. The ideal candidate will be able to interface with firm leadership, billing attorneys, and finance team members to provide updates on accounts receivable balances, identify trends, and recommend future actions. Responsibilities: • Oversee collections efforts, ensuring timely and effective recovery of aged accounts receivable balances • Collaborate with billing attorneys and clients to follow-up on receivables • Maintain comprehensive documentation, including collection notes • Utilize technology and collections management software to manage, analyze, and report on collections activities • Develop and implement strategies to improve collections results based on data analysis and identified trends • Communicate effectively with firm leadership, finance leadership, attorneys, secretaries, and clients • Understand and communicate regarding all aspects of the accounts receivable function, including cash receipts, cash posting, cash reconciliation, credit memos, overpayments, and collections outreach efforts • Anticipate work needs, organize workflow, and follow through with minimal direction • Adapt to changing demands and perform professionally and proficiently under tight deadlines and in a fast-paced work environment • Carry out other duties as required
2026-02-24T00:00:00Z

Collections Supervisor

Pennsauken, NJ
onsite
Permanent
60000 - 75000 USD / Yearly
The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables. As the Collections Supervisor you will maintain customer accounts, monitor credit operations, generate regular reports on collections status, audit aging reports, train new employees and provide ongoing training as needed, maintain strong communication with sales, customer service and billing departments, resolve customer inquiries and ensure compliance with federal and state laws related to debt collection. In this role, the candidate must possess strong leadership skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and the ability to manage multiple priorities and meet deadlines. Primary Responsibilities· Oversee daily credit and collection activities· Create departmental collection goals· Direct collection efforts on delinquent accounts· Verify customer payments· Resolve complex or escalated collection issues· Negotiate payment terms and payment schedules· Develop and implement collection procedures and policies to improve efficiency· Recommend and implement process improvement to enhance collection effectiveness
2026-03-10T00:00:00Z

Collections Specialist

Cheshire, CT
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Cheshire, Connecticut. This long-term contract position focuses on ensuring accurate billing, efficient payment collection, and effective account management. The ideal candidate will excel in client communication, compliance, and maintaining detailed financial records. Responsibilities: • Generate and review invoices with precision, aligning them with service agreements and company policies. • Address client inquiries professionally, providing clear explanations and resolving billing discrepancies. • Process payments, including checks and credit cards, and accurately record transactions in the system. • Maintain and update client information in QuickBooks and other software systems to ensure data accuracy. • Handle denied or incomplete claims by resubmitting them with proper documentation and follow-up. • Collaborate with cross-functional teams to resolve billing issues and enhance workflow processes. • Ensure compliance with relevant laws, regulations, and company policies while keeping comprehensive billing records. • Prepare and deliver detailed reports on billing activities, outstanding payments, and financial performance. • Perform additional tasks as needed to support the billing and collections function.
2026-03-03T00:00:00Z

Collections Specialist

Greensboro, NC
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Greensboro, North Carolina. As part of this long-term contract position, you will play a pivotal role in managing accounts receivable and ensuring timely collection of payments from both commercial and consumer clients. Your expertise in credit and billing processes will be essential in maintaining financial accuracy and fostering positive client relationships. Responsibilities: • Handle collections for both commercial and consumer accounts, ensuring payments are received within established timeframes. • Monitor and manage accounts receivable to maintain accurate financial records. • Communicate effectively with clients to resolve billing discrepancies and negotiate payment arrangements. • Analyze customer credit histories to determine appropriate collection strategies. • Implement and refine collection processes to optimize efficiency and reduce outstanding balances. • Prepare detailed reports on collection activities and account statuses for internal review. • Collaborate with internal departments to address and resolve payment issues. • Ensure compliance with company policies and regulations regarding credit and collections. • Maintain attentive and courteous interactions with clients to foster positive business relationships.
2026-03-07T00:00:00Z

Collections Specialist

Sharonville, OH
onsite
Permanent
50000 - 55000 USD / Yearly
We are seeking a dedicated Collections Specialist to join our Accounting Operations team. In this role, you will manage a high-volume portfolio of accounts receivable (AR), working cross-functionally with internal teams and directly with customers to resolve overdue balances and maintain positive business relationships. If you are detail-oriented, possess strong analytical skills, and enjoy contributing to process improvement, we want to hear from you!Key Responsibilities:<ul><li>Review weekly aging reports and actively follow up with customers on overdue balances to accelerate collections.</li><li>Oversee a dynamic portfolio of approximately 700 active AR accounts.</li><li>Collaborate closely with internal departments and external customers to keep accounts reconciled and in good standing.</li><li>Investigate and address customer claims and account disputes promptly.</li><li>Apply cash receipts and reconcile assigned accounts; provide backup support for team cash application duties.</li><li>Perform credit reviews and recommend suitable credit limits for customers.</li><li>Research and process refund requests for customers with long-standing credit balances.</li><li>Supply customers with invoice copies and monthly statements as needed.</li><li>Review and authorize work order releases for accounts exceeding credit limits.</li><li>Partner daily with branch Customer Service Representatives and Managers to ensure exceptional AR service.</li><li>Assist with AR-related vendor documentation, including W9 forms and account setup for governmental agencies.</li><li>Evaluate and approve requests for credit limit increases.</li><li>Maintain tax-exempt status and update related tax applications in Vertex.</li><li>Handle credit balance documentation and facilitate customer refund requests.</li><li>Prepare, review, and mail monthly statements in a timely fashion.</li><li>Process incoming credit card payments and prepare deposits for checks not routed to the lockbox.</li><li>Digitize and upload key customer documentation in internal systems.</li><li>Embrace and adapt to emerging technology and new software solutions.</li><li>Support accounting and finance special projects, such as audit documentation requests.</li></ul>
2026-03-09T00:00:00Z

Collections Specialist

Fort Lauderdale, FL
remote
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team on a contract basis. This position offers the opportunity to work remotely within the Central or Eastern time zones and supports our financial operations through efficient debt collection and account management. Based in Fort Lauderdale, Florida, this role is ideal for professionals with expertise in Workday Financial Management and commercial collections. Responsibilities: • Manage the collection process for outstanding commercial and consumer accounts, ensuring timely payments. • Utilize Workday Financial Management tools to track and report on account status and collection efforts. • Communicate effectively with clients to resolve payment issues and negotiate repayment plans when necessary. • Collaborate with internal teams to review account details and address discrepancies in billing. • Monitor and analyze accounts receivable aging reports to prioritize collection activities. • Maintain accurate records of all collection activities, ensuring compliance with company policies. • Ensure adherence to credit and collections policies while meeting performance targets. • Provide regular updates to management on collection metrics and progress. • Support billing and invoicing processes to maintain financial accuracy. • Identify opportunities to improve collection procedures and enhance efficiency.
2026-03-11T00:00:00Z

Collections Specialist

Victor, NY
onsite
Permanent
49920 - 55120 USD / Yearly
Hannah Savage with Robert Half is looking for a dedicated Collections Specialist to join her client's team in Victor, New York. This role involves managing customer accounts, resolving billing concerns, and ensuring timely payments. The ideal candidate will be proactive in identifying opportunities to improve processes and maintain positive relationships with clients. Responsibilities:• Address and resolve basic billing disputes while escalating complex issues to the appropriate supervisor.• Monitor and review aging reports to ensure timely follow-up on overdue accounts.• Respond to customer inquiries promptly and professionally, fostering strong client relationships.• Identify and implement process improvements to streamline collections workflows and enhance efficiency.• Collaborate with the collections supervisor to complete additional assigned tasks as needed. For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-03-10T00:00:00Z

Collections Specialist

Windsor, CT
onsite
Contract / Temporary to Hire
22 - 24 USD / Hourly
We are working on behalf of our client to find a detail-oriented Collections Specialist. This critical team member will help our client maintain financial health by ensuring timely and professional recovery of outstanding accounts receivable. The ideal candidate is proactive, organized, and excels in engaging with customers to resolve payment issues while maintaining positive relationships. Key Responsibilities:<ul><li>Monitor and manage accounts receivable to ensure timely collection of outstanding balances</li><li>Contact customers via phone, email, and written correspondence to follow up on overdue accounts</li><li>Negotiate payment arrangements and settlements within company guidelines</li><li>Research and resolve payment discrepancies, billing issues, and customer inquiries</li><li>Maintain accurate records of collection activities and communications</li><li>Collaborate with internal departments to escalate unresolved accounts or address disputes</li><li>Recommend accounts for further action, such as write-offs or legal escalation, when appropriate</li><li>Maintain compliance with all relevant laws and regulations governing collections activities</li></ul>Requirements:<ul><li>Previous experience as a collections specialist or in a similar role preferred</li><li>Strong communication and negotiation skills</li><li>Excellent organizational skills and attention to detail</li><li>Proficiency with Microsoft Office and experience using financial software or ERP systems</li><li>Ability to handle confidential information with integrity</li></ul>If you are a motivated professional who thrives in a goal-driven environment and enjoys building rapport with customers, we encourage you to apply.<ul><li>Ready to advance your career? Please submit your resume to be considered for this Collections Specialist opportunity</li></ul>
2026-03-11T00:00:00Z

Collections Specialist

Belmar, NJ
onsite
Temporary
22 - 28 USD / Hourly
We are looking for a skilled and organized Collections Specialist to join our team!! Based in Monmouth County, New Jersey, this role involves overseeing customer credit applications, maintaining accurate records, and proactively managing collections activities. The ideal candidate excels at communicating with business clients and thrives in a collaborative and fast-paced environment. Responsibilities:• Process and evaluate customer credit applications, ensuring accuracy and completeness.• Conduct credit reference checks to verify customer eligibility.• Set up and maintain customer banking information within accounting systems.• Keep customer accounts updated and accurately recorded in the system.• Make outbound collection calls to business clients, including contractors and small to mid-sized companies, to address outstanding balances.• Regularly review aging reports and follow up on overdue payments.• Investigate and resolve payment discrepancies by collaborating with relevant internal departments.• Ensure compliance with company policies while managing credit and collection tasks.• Build and maintain positive relationships with customers to facilitate payment resolutions.
2026-03-04T00:00:00Z

Collections Specialist

Louisville, KY
onsite
Permanent
55000 - 65000 USD / Yearly
We are looking for a Collections Specialist to join our team in Louisville, Kentucky. In this role, you will be responsible for managing accounts receivable processes, ensuring compliance with documentation requirements, and maintaining effective communication with clients. This position offers an opportunity to contribute significantly to the financial health of the organization by overseeing collections and related administrative tasks. Responsibilities: • Set up new customer accounts, ensuring all required documentation such as master lease agreements and certificates of insurance are obtained. • Develop and enforce collections policies and procedures to streamline the recovery of overdue payments. • Conduct follow-ups with clients to address outstanding debts and negotiate repayment plans. • Respond promptly to customer inquiries regarding account statuses, providing accurate and thorough support. • Manage administrative tasks to ensure efficient office operations related to collections. • Notify clients of their outstanding balances and provide clear explanations of payment terms. • Maintain compliance with documentation standards and ensure records are organized and accessible. • Collaborate with internal teams to address and resolve complex account issues. • Prepare reports on collections activities and account statuses to support financial decision-making. • Ensure all interactions with clients adhere to ethical and high standards.
2026-02-25T00:00:00Z

Collections Specialist

Houston, TX
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a detail-oriented Collections Specialist to join our team in Houston, Texas. In this long-term contract position, you will play a key role in managing past-due accounts, ensuring timely payments, and maintaining strong relationships with clients. This opportunity is ideal for candidates with strong B2B collections experience and excellent communication skills. Responsibilities: • Manage an assigned portfolio of past-due accounts by conducting outreach, securing payment commitments, and documenting all actions to reduce aging and improve cash recovery. • Utilize standardized call models to engage clients, providing clear updates on account statuses and next steps. • Identify and document invoice-level disputes, promptly routing them to appropriate teams for resolution while tracking their status. • Enforce payment terms for undisputed balances by securing payments, promises to pay, or approved arrangements, and escalating accounts as needed. • Monitor payment commitments and promptly follow up on missed agreements to ensure compliance with established policies. • Maintain accurate, real-time account notes in systems such as ConnectWise and NetSuite to support reporting and escalation processes. • Achieve individual performance metrics, including call activity targets, promise-to-pay rates, dollars collected, and aging reductions. • Collaborate effectively with cross-functional teams, including Client Experience, Account Management, Operations, and Finance leadership, to address disputes and ensure risk visibility. • Participate in coaching sessions and performance reviews to continuously improve effectiveness and meet organizational goals.
2026-03-09T00:00:00Z

Collections Specialist

Orange, CA
onsite
Contract / Temporary to Hire
23 - 25 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Orange, California. In this Contract to permanent position, you will play a pivotal role in managing client accounts and ensuring the timely collection of outstanding balances. The ideal candidate will bring exceptional organizational skills, a proactive attitude, and a customer-focused approach to resolving billing issues and maintaining accurate financial records. Responsibilities: • Investigate and resolve invoice discrepancies, payment shortfalls, and disputes by collaborating with internal teams such as billing and customer success. • Keep detailed records of collection activities, payment agreements, and customer interactions. • Analyze aging reports regularly and present updates on overdue accounts to management. • Conduct follow-ups on open accounts to minimize Days Sales Outstanding and improve cash flow. • Assist in applying and reconciling customer payments as needed. • Contribute to month-end closing processes by providing insights on delinquent accounts and expected recoveries. • Communicate professionally with clients while collecting payments and addressing concerns. • Support the team in maintaining compliance with company policies and financial procedures.
2026-03-13T00:00:00Z

Collections Specialist

New Orleans, LA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in New Orleans, Louisiana. This is a long-term contract position ideal for a detail-oriented individual who excels at managing accounts, collaborating with team members, and maintaining compliance with organizational standards. If you have strong communication and organizational skills, we encourage you to apply. Responsibilities: • Conduct proactive outreach to clients with delinquent accounts, ensuring thorough documentation of all interactions. • Provide billing documentation to attorneys and clients upon request, maintaining accuracy and timeliness. • Assist the Accounts Receivable team with tasks such as cash receipts and issuing reminder statements. • Participate in weekly meetings with the Accounts Receivable/Collections Supervisor to review and strategize collection efforts. • Maintain detailed records of all collection activities while adhering to company policies and applicable regulations. • Support special projects and perform additional duties as needed to contribute to departmental goals.
2026-03-05T00:00:00Z

Collections Specialist

Columbus, OH
onsite
Contract / Temporary to Hire
24 - 27 USD / Hourly
We are looking for a skilled Collections Specialist to join our client in Columbus, Ohio. In this contract to permanent role, you will be responsible for managing both commercial and consumer collections, ensuring timely payments from clients and maintaining positive relationships. This position offers an opportunity to leverage your expertise in credit and billing processes while contributing to the financial health of the organization. Responsibilities:• Manage commercial and consumer collections efforts to ensure timely recovery of outstanding payments.• Monitor and analyze account balances to identify overdue payments and take appropriate action.• Communicate effectively with clients to resolve payment issues and maintain positive relationships.• Review and process billing statements to ensure accuracy and compliance with company policies.• Collaborate with internal teams to address discrepancies and coordinate collection strategies.• Utilize Microsoft Excel to track collection activities and generate reports.• Develop and implement strategies to improve collection processes and reduce outstanding receivables.• Maintain detailed and organized records of all collection activities for audit purposes.
2026-03-13T00:00:00Z

Collections Specialist

Holland, OH
onsite
Temporary
18 - 21 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Holland NT, Ohio. This role is a long-term contract opportunity, ideal for individuals passionate about customer service and financial operations. Your expertise will contribute to managing commercial collections in a fast-paced environment, ensuring timely and efficient communication with clients. Responsibilities: • Handle business-to-business collections by contacting clients to resolve outstanding payments promptly. • Manage commercial accounts to ensure accurate tracking and timely collection of overdue balances. • Collaborate with the credit team to assess client payment history and establish effective collection strategies. • Respond to customer inquiries professionally and provide solutions to payment-related issues. • Utilize call center systems to manage high volumes of client interactions efficiently. • Maintain detailed records of all communications and transactions related to collections. • Work in a fast-paced environment to meet individual and team performance targets. • Provide exceptional customer service while adhering to company policies and procedures. • Identify and escalate complex cases to management for further resolution. • Support continuous improvement initiatives to streamline collection processes.
2026-02-26T00:00:00Z

Collections Specialist

Greensboro, NC
onsite
Temporary
18.05 - 20.9 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Greensboro, North Carolina. In this long-term contract role, you will be responsible for managing commercial and consumer collection processes, ensuring timely follow-ups and resolution of outstanding balances. This position offers an excellent opportunity to apply your expertise in credit and billing collections. Responsibilities: • Oversee commercial and consumer collections, ensuring timely payment resolutions. • Communicate effectively with clients to address overdue accounts and negotiate payment plans. • Maintain accurate records of collection activities and update account statuses. • Collaborate with internal teams to reconcile billing discrepancies. • Analyze account histories to identify patterns and recommend appropriate actions. • Ensure compliance with all legal and regulatory standards related to collections. • Develop and implement strategies to improve the efficiency of collection processes. • Provide regular reports on collection progress and outstanding balances. • Assist with credit evaluations and approvals as needed. • Handle escalated collection issues with professionalism and tact.
2026-03-10T00:00:00Z

Collections Specialist

Kennesaw, GA
onsite
Temporary
21.85 - 25.3 USD / Hourly
The Collections Specialist is responsible for delivering exceptional customer service related to credit and collection matters. This includes managing the collection process, conducting account adjustments, and resolving invoice discrepancies. The position focuses on minimizing delinquency across assigned accounts and requires timely communication with operations management concerning client account statuses. Key duties include notifying customers about overdue accounts, gathering credit information from financial institutions, and assisting in researching reasons for payment delays. Essential Functions: Place daily collection calls to clients. Perform in-depth account analysis and research. Generate and maintain necessary reports. Distribute account statements to customers. Communicate directly with customers to settle outstanding account issues. Draft collection letters and prepare lien-related documents as needed. Confirm payment histories and monitor collection progress. Collaborate with sales managers and senior leadership to expedite collections where required. Investigate causes behind unpaid or delayed invoices. Reconcile customer accounts receivable as necessary. Address and resolve email inquiries regarding waivers, billing concerns, short payments, references, etc. Coordinate with legal counsel on collection-related issues. Partner daily with Sales Representatives to evaluate consumer creditworthiness. Undertake additional tasks to support the Accounts Receivable department. Qualifications: High school diploma or equivalent required; bachelor’s degree preferred or equivalent combination of education, training, and experience. Minimum of 2 years Accounts Receivable and collections experience. At least 1 year of consumer credit experience; familiarity with personal credit reports and Credit Safe processes. Basic knowledge of leasing programs and residual values. Proficiency with Microsoft applications, particularly Excel; advanced Excel skills are advantageous. Experience with lien setup and releasing is a plus. Strong analytical, problem-solving, and research abilities. Capable of thriving in a fast-paced, dynamic environment. Excellent verbal and written communication skills.
2026-03-09T00:00:00Z

Collections Specialist

Elkridge, MD
onsite
Temporary
24.7 - 28.6 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Elkridge, Maryland. In this role, you will manage accounts receivable, actively pursue overdue balances, and ensure accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a commitment to delivering excellent service while handling financial processes with professionalism. Responsibilities: • Monitor accounts receivable and promptly follow up on overdue balances. • Negotiate payment arrangements with clients when necessary to resolve outstanding debts. • Escalate delinquent accounts to management or external agencies when appropriate. • Document all collections activities thoroughly within the accounts receivable system. • Review and recommend updates to internal procedures to enhance efficiency and compliance. • Serve as a backup for customer payment applications to maintain seamless operations. • Generate reports on financial metrics such as Days Sales Outstanding (DSO), percentage past due, and collection effectiveness. • Provide exceptional service to vendors and colleagues, maintaining accuracy and professionalism. • Perform additional duties as required to support the team. • Collaborate with team members to ensure smooth financial operations.
2026-03-11T00:00:00Z

Collections Specialist

Fishers, IN
onsite
Contract / Temporary to Hire
27.55 - 31.9 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures. Responsibilities: • Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups. • Utilize accounting software systems and CRM tools to track and update account statuses. • Handle inbound calls related to billing inquiries and payment resolutions. • Facilitate claim administration and resolve disputes effectively. • Process and reconcile accounts receivable transactions with attention to detail. • Collaborate with internal teams to ensure compliance with company policies and procedures. • Generate reports and analyze data to identify trends and improve collection strategies. • Adapt to flexible work hours while maintaining productivity and meeting deadlines. • Demonstrate proficiency in SAP and other relevant systems to support operational needs. • Provide exceptional customer service while addressing account-related concerns.
2026-03-10T00:00:00Z

Collections Specialist

Alpharetta, GA
onsite
Contract / Temporary to Hire
29 - 31 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will play a crucial role in managing cash receipts, reconciling accounts, and maintaining financial accuracy. The ideal candidate will have a keen eye for detail, strong problem-solving abilities, and experience working with commercial and consumer collections. Responsibilities: • Accurately record daily cash receipts into customer accounts and ensure all payments are applied correctly. • Investigate account discrepancies, including short payments and misapplications, and resolve customer inquiries. • Perform daily balancing procedures to verify cash postings, sales, and credits align with the general ledger. • Prepare monthly reconciliations of cash receipts to the general ledger. • Update complex Excel reports regularly and provide management with timely updates. • Support the team lead by reviewing daily tasks, redistributing workloads, and ensuring deadlines are met. • Assist with training new team members and providing guidance on new processes. • Provide documentation and support for periodic third-party audits. • Participate in system testing, automation initiatives, and other enhancement projects. • Identify inefficiencies in processes and propose actionable solutions.
2026-03-10T00:00:00Z

Collections Specialist

Wixom, MI
onsite
Temporary
24.7 - 28.6 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension. Responsibilities: • Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients. • Monitor and track debt using Excel to ensure accurate and up-to-date records. • Collaborate with internal teams to process cash applications and resolve payment discrepancies. • Maintain detailed documentation of collection activities and ensure compliance with company policies. • Communicate effectively with customers to negotiate payment plans and resolve disputes. • Analyze aging reports to prioritize collection efforts and meet recovery targets. • Provide regular updates to management on collection progress and challenges. • Utilize relevant software tools to streamline collection processes and improve efficiency.
2026-02-12T00:00:00Z

Collections Specialist

Maywood, IL
onsite
Contract / Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team in Maywood, Illinois. In this Contract to permanent position, you will play a crucial role in managing customer accounts, ensuring timely payments, and maintaining positive customer relationships within a non-profit organization. This role requires strong analytical and communication skills to handle inquiries, oversee billing activities, and support collection efforts effectively. This is a PART TIME role 20-25hrs a week. Responsibilities:• Monitor customer accounts daily to identify overdue payments and address delinquency issues.• Conduct outbound calls to collect payments while fostering positive relationships with customers.• Prepare and send correspondence to encourage prompt payment of outstanding balances.• Negotiate and establish payment agreements in alignment with organizational guidelines.• Follow up promptly on payment arrangements to ensure compliance and resolve any issues.• Respond to customer inquiries regarding utility bills, payments, and account discrepancies.• Accurately input new customer information into the billing system to maintain accurate records.• Compile detailed reports on collection activities and payment statuses.• Recommend actions for service disconnection based on account history and prepare supporting documentation.• Collaborate with the code enforcement division to address inquiries about outstanding balances. The salary range for this position is $21 to $24. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-03-12T00:00:00Z