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200 results for Client Success Manager jobs

Client Experience Coordinator

Rancho Santa Fe, CA
onsite
Temporary / Contract
22 - 30 USD / Hourly
There’s a difference between customer service and client experience—and this role is built around that difference. We’re looking for a Client Experience Coordinator who can manage communication, organization, and follow-through at a high level.In this position, you’ll serve as a central point of contact for clients while also supporting internal teams. Your ability to stay organized, communicate clearly, and anticipate needs will directly impact how clients experience the company from start to finish. Key Responsibilities<ul><li>Serve as the primary point of contact for client inquiries via phone, email, and in-person interactions</li><li>Coordinate scheduling, confirmations, and follow-ups to ensure a seamless client experience</li><li>Maintain and update client records within CRM systems</li><li>Collaborate with internal teams to resolve issues and ensure timely service delivery</li><li>Track open requests and proactively follow up to ensure completion</li><li>Assist with reporting, documentation, and administrative tracking</li><li>Support process improvements to enhance client experience and efficiency</li></ul>
2026-05-01T00:00:00Z

Client Services Coordinator

Davenport, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
Robert Half is partnering with a service-focused organization to identify a Client Services Coordinator to support inbound customer inquiries and appointment scheduling. This opportunity is ideal for someone who brings a confident phone presence and is comfortable guiding conversations, managing scheduling changes, and working through time-sensitive customer needs. What You’ll Do<ul><li>Handle a high volume of inbound customer calls and place selective outbound calls as needed</li><li>Qualify customer needs and guide conversations toward appropriate next steps</li><li>Accurately document call details while speaking with customers</li><li>Schedule appointments and collaborate with internal service teams to keep calendars running smoothly</li><li>Communicate with customers and internal staff to address scheduling changes, availability challenges, and time-sensitive needs</li><li>Assist with light reception and front desk coverage during designated times</li></ul>Additional Highlights: <ul><li>Competitive hourly pay with opportunity for performance-based incentives</li><li>Structured training and onboarding program</li><li>Long-term opportunity within a stable, close-knit team environment</li></ul>If you enjoy helping customers feel heard, keeping systems organized, and finding workable solutions—this role offers a strong foundation for growth!
2026-04-29T00:00:00Z

Client Services Associate

Highland Park, IL
onsite
Permanent / Full Time
50000 - 58000 USD / Yearly
Our client is looking for a dedicated Client Services Associate to join their team in Deerfield, Illinois. This role requires excellent communication skills and a strong ability to foster relationships. If you thrive in a collaborative environment and have a passion for customer service, we encourage you to apply. This position offers a salary of $55,000-$58,000 + bonus + health, vision, dental, 401k, PTO, and it is on-site 4 days, and Fridays are work from home. Responsibilities:• Act as the primary point of contact between physician-clients, their staff, and patients, ensuring seamless communication.• Coordinate and oversee operational processes, including planning, implementing, and analyzing project outcomes.• Support the creation and distribution of marketing materials by collaborating with graphic designers, copywriters, and printers.• Develop and maintain strong relationships with clients to ensure satisfaction and address any concerns.• Provide exceptional customer service to all stakeholders, consistently exceeding expectations.• Track project progress and report on successes and areas for improvement.• Facilitate communication between internal teams and external clients to ensure alignment on goals and deliverables.• Ensure all patient interactions are handled with professionalism and empathy, fostering trust and confidence.Client Services Associate
2026-04-16T00:00:00Z

Client Services Associate

San Diego, CA
onsite
Temporary / Contract
29 - 35 USD / Hourly
About the RoleRobert Half is partnering with a growing construction company seeking a Client Services Associate with strong experience in customer service and construction operations support. This role serves as a key point of contact for clients, ensuring timely communication, accurate order and project updates, and a high level of service throughout the customer lifecycle.The ideal candidate is highly responsive, detail-oriented, and experienced working in a construction environment where coordinating orders, resolving issues, and maintaining strong client relationships are essential. Key Responsibilities<ul><li>Serve as the primary point of contact for clients regarding order status, project updates, service requests, and general inquiries</li><li>Respond to incoming phone calls and emails in a timely, professional manner while providing accurate information and updates</li><li>Provide proactive communication to clients regarding order tracking, delivery timelines, material availability, and project progress</li><li>Coordinate with internal departments (operations, sales, procurement, and project management) to ensure client needs are met</li><li>Research and resolve client issues related to orders, billing discrepancies, service delays, or product availability</li><li>Maintain accurate records of all client interactions, service requests, and order updates in CRM or ERP systems</li><li>Assist with processing and tracking purchase orders, change orders, and related documentation</li><li>Monitor open orders and ensure clients receive timely status updates throughout the lifecycle of each project</li><li>Support scheduling and coordination of deliveries, installations, or service timelines as needed</li><li>Identify service gaps or recurring issues and escalate appropriately to ensure client satisfaction</li><li>Collaborate cross-functionally to ensure smooth communication between field teams, vendors, and customers</li><li>Support reporting and data entry related to client activity, order status, and service metrics</li></ul>
2026-05-07T00:00:00Z

Client Services Associate

Palm Beach, FL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
Robert Half Finance & Accounting has partnered up with a global investment management firm in the search for a detail-oriented Client Services Associate to add to their team. This position combines client service support, account administration, and investment operations work to help ensure accurate, responsive service across a range of financial transactions and reporting needs. The ideal candidate brings strong organizational skills, sound knowledge of financial processes, and the ability to work effectively with relationship managers and internal partners in a fast-paced environment. In person collaboration in office is required - this is not a remote role! Responsibilities:• Coordinate day-to-day client service and operational support for wealth management accounts, ensuring requests are completed accurately and on schedule.• Prepare and process investment-related documentation, cash movements, reconciliations, and other account administration tasks.• Maintain client accounts by handling updates, monitoring operational activity, and supporting routine and ad hoc reporting needs.• Partner closely with relationship management colleagues to deliver timely follow-through on client matters and service inquiries.• Track service requests and administrative workflows with a high level of precision while meeting deadlines in a busy environment.• Contribute to internal reporting and data oversight by compiling information, updating records, and monitoring key operational details.• Use portfolio, custodial, and internal service platforms to manage daily processing and support account operations.• Follow established compliance requirements, operational controls, and industry guidelines across all assigned activities.
2026-04-29T00:00:00Z

Client Care Coordinator

Miami, FL
onsite
Temporary / Contract
25 - 26 USD / Hourly
We are looking for an organized and detail-oriented Client Care Coordinator to join our team on a contract basis in Miami, Florida. This role requires a meticulous approach and strong communication skills, as you will be handling various marketing tasks and collaborating with internal teams. The ideal candidate will have experience in commercial real estate and proficiency in design software such as Adobe InDesign, Photoshop, and Illustrator. Responsibilities: • Follow up with brokers to ensure smooth communication and timely updates. • Create and assemble offering memorandums and tour books for client presentations. • Coordinate and order signage for property listings. • Utilize Adobe InDesign, Photoshop, and Illustrator extensively to design marketing materials. • Maintain accuracy and attention to detail while managing multiple tasks. • Collaborate with internal teams to meet client requirements and project deadlines. • Leverage commercial real estate experience to provide valuable insights and contributions. • Manage and organize marketing materials to ensure brand consistency. • Assist with administrative tasks as needed to support the marketing team. • Ensure all deliverables meet high standards and client expectations.
2026-04-22T00:00:00Z

Customer Success Consultant (Pre-Sales)

Grapevine, TX
onsite
Temporary / Contract
51.4615 - 59.587 USD / Hourly
We are looking for a dynamic and experienced Customer Success Consultant (Pre-Sales) to join our team on a long-term contract basis. Based in Grapevine, Texas, this role is pivotal in driving sales performance while fostering strong, lasting relationships with customers and partners. The ideal candidate will act as a strategic advisor, ensuring seamless adoption, retention, and growth of our solutions. Responsibilities: • Develop and implement sales strategies to achieve regional growth and exceed sales targets. • Build and maintain strong relationships with partners, providing training and support to enable effective solution selling. • Collaborate with customers and partners to design tailored solutions, conduct product demonstrations, and deliver proofs of concept. • Drive customer success by ensuring adoption, value realization, and long-term satisfaction with our products. • Identify new sales opportunities and expand market presence by cultivating new channels and partnerships. • Maintain accurate sales pipeline data and forecasts using company tools to support operational excellence. • Represent the company at industry events, webinars, and regional campaigns to promote our solutions and value proposition. • Stay updated on industry trends, product developments, and customer needs to provide thought leadership and strategic insights. • Support marketing efforts by contributing to regional campaigns and sharing expertise in partner enablement initiatives. • Actively collaborate with internal teams to document agreements, strategies, and customer feedback for continuous improvement.
2026-04-17T00:00:00Z

Client Accounts Specialist

San Francisco, CA
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. For immediate consideration, please contact Leon Chang directly via Linked-In. Responsibilities:Invoice Management: Prepares and posts client invoices per attorney revisions and client guidelines.Cash Application: Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.Bank Deposits: Organizes and deposits checks into correct accounts.Trust Accounts: Records deposits, transfers, and withdrawals for client and state bar trust accounts.Recordkeeping: Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.Reporting: Provides accrual, budget, and rate data to attorneys/clients as requested.Expense Processing: Records third-party expenses and disbursements in expense systems.Account Management: Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.Collections Support: Assists with collection efforts when needed.
2026-05-01T00:00:00Z

Director of Client Services

Atlanta, GA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an experienced Director of Client Services to lead a dedicated team of professionals in delivering exceptional service to our clients. This role, based in Atlanta, Georgia, will focus on client satisfaction, operational excellence, and strategic collaboration with leadership to drive business growth. This is a contract-to-permanent position offering an excellent opportunity to make a lasting impact within the Printing/Publishing industry. Responsibilities: • Lead and oversee client service operations, ensuring the team delivers exceptional support and enables the sales organization to focus on growth activities. • Collaborate with senior leadership to develop and execute strategic initiatives that enhance service quality and client satisfaction. • Act as a point of escalation for complex client issues, resolving challenges and removing barriers to success. • Monitor and assess team capacity, ensuring resources are aligned with client needs and organizational goals. • Develop and implement tactical plans for client services, co-owning service delivery strategies with sales leadership. • Mentor and guide team members in building strong client relationships, managing projects effectively, and utilizing tools and systems. • Ensure compliance with client requirements and organizational procedures, maintaining a high standard of service delivery. • Analyze and review team performance through regular reporting, identifying areas for improvement and implementing actionable plans. • Work closely with sales teams to prepare client presentations, highlighting account activities and identifying opportunities for expansion. • Support the onboarding and implementation of new clients, ensuring smooth transitions and alignment with business objectives.
2026-04-13T00:00:00Z

Director of Client Services

Lithonia, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Director of Client Services to lead a dedicated team of professionals in delivering exceptional service to our clients. This role, based in Atlanta, Georgia, will focus on client satisfaction, operational excellence, and strategic collaboration with leadership to drive business growth. This is a contract-to-permanent position offering an excellent opportunity to make a lasting impact within the Printing/Publishing industry. Responsibilities:• Lead and oversee client service operations, ensuring the team delivers exceptional support and enables the sales organization to focus on growth activities.• Collaborate with senior leadership to develop and execute strategic initiatives that enhance service quality and client satisfaction.• Act as a point of escalation for complex client issues, resolving challenges and removing barriers to success.• Monitor and assess team capacity, ensuring resources are aligned with client needs and organizational goals.• Develop and implement tactical plans for client services, co-owning service delivery strategies with sales leadership.• Mentor and guide team members in building strong client relationships, managing projects effectively, and utilizing tools and systems.• Ensure compliance with client requirements and organizational procedures, maintaining a high standard of service delivery.• Analyze and review team performance through regular reporting, identifying areas for improvement and implementing actionable plans.• Work closely with sales teams to prepare client presentations, highlighting account activities and identifying opportunities for expansion.• Support the onboarding and implementation of new clients, ensuring smooth transitions and alignment with business objectives.
2026-04-29T00:00:00Z

Senior Client Service Associate

San Francisco, CA
onsite
Permanent / Full Time
80000 - 125000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions. Senior Client Services Associate| Wealth Management Firm| Walnut Creek Join a respected wealth management firm known for delivering an exceptional client experience and thoughtful, strategic advice to high-net-worth individuals. The culture is collaborative, growth-oriented, and built on trust. You’ll have real ownership, a voice in strategy, and the opportunity to build lasting client relationships. Competitive pay, ongoing training, and clear growth potential included. Responsibilities<ul><li>Partner with advisors to onboard new clients and deliver white-glove service</li><li>Lead and support client meetings, including reviews and plan presentations</li><li>Open and maintain accounts; handle client inquiries and service requests</li><li>Keep CRM records accurate and fully documented</li><li>Act as a primary contact for client servicing and proactively anticipate needs</li><li>Monitor account activity and ensure compliance with industry regulations</li><li>Collaborate on investment strategy and participate in team initiatives</li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-05-07T00:00:00Z

Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Agent to join their team. This role is ideal for someone who enjoys helping others, resolving issues, and delivering a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns and escalate issues when appropriate</li><li>Maintain accurate records of customer interactions and account updates</li><li>Provide information regarding products, services, orders, or accounts</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Support additional administrative and service-related tasks as needed</li></ul>
2026-04-29T00:00:00Z

Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
18.5 - 21 USD / Hourly
Our client in the nonprofit space is seeking a compassionate and service-oriented Customer Service Agent to support clients, donors, members, or community stakeholders with professionalism and care. This role is ideal for someone who enjoys helping others, resolving inquiries, and contributing to a mission-driven organization. Responsibilities:<ul><li>Respond to inbound calls, emails, and other inquiries from clients, donors, members, or community partners.</li><li>Provide accurate information regarding programs, services, events, or organizational resources.</li><li>Resolve customer concerns in a timely, professional, and empathetic manner.</li><li>Document interactions and maintain accurate records in internal systems.</li><li>Route complex issues to the appropriate department when needed.</li><li>Support outreach efforts, event communications, and general administrative tasks as assigned.</li><li>Maintain confidentiality and uphold the organization’s service standards.</li></ul>
2026-04-29T00:00:00Z

Client Relationship Associate - Wealth Management

New York, NY
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
Robert Half Financial Services are currently recruiting for a Client Relationship Associate role, at a growing Registered Investment Advisor based in midtown Manhattan New York. Our client requires 3+ years’ Client Services or Relationship Management experience within investment advisory, wealth management or private banking. The role is hybrid remote and requires 3 days per week in the midtown office. Responsibilities:<ul><li>Assists the firm’s Wealth Advisors in servicing the needs of clients, often serving as the first point of communication</li><li>Continually develop and strengthen relationships with clients</li><li>Provide timely and accurate responses to operational and administrative client inquiries</li><li>Accurately and completely prepare and facilitate all account paperwork required in establishing and maintaining client accounts</li><li>Manage all communication between clients and the firm’s custodians</li><li>Prepare for and complete special projects throughout the year</li><li>Consistently identify opportunities the company to improve its client service and/or operations capabilities</li></ul>
2026-04-27T00:00:00Z

Customer Service Advisor

Memphis, TN
onsite
Temporary / Contract
25 - 26.5 USD / Hourly
We are looking for a Customer Service Specialist to support business clients through responsive communication, accurate order processing, and relationship-focused service in Memphis, Tennessee. This Long-term Contract opportunity is ideal for someone who enjoys balancing customer interaction with detail-oriented administrative work while helping ensure a smooth purchasing experience. The person in this role will act as a dependable point of contact for inquiries, coordinate order-related activity, and contribute to strong client satisfaction through consistent follow-through. Responsibilities:• Manage inbound and outbound customer communication by email and other channels, providing timely, clear updates and resolving routine questions.• Process customer orders with close attention to accuracy, ensuring entries are complete and aligned with client requests.• Support business-to-business account interactions by assisting customers with product, order, and service-related needs.• Maintain consistent communication with clients to confirm details, clarify requests, and help move orders through the workflow efficiently (Mostly over email and chat)• Work across internal teams, including sales and supply chain, to address service concerns, track open items, and deliver clear status updates to customers.• Document customer interactions, order activity, and follow-up steps to maintain organized and reliable account records.
2026-05-01T00:00:00Z

Creative Services Manager

New York, NY
remote
Temporary / Contract
66.5 - 77 USD / Hourly
We are looking for a highly organized and detail-oriented Creative Services Manager to join our team in New York, New York. This is a long-term contract position that requires a proactive individual with strong leadership skills and experience in managing creative design processes. The role involves overseeing design projects, coordinating resources, and ensuring the delivery of high-quality creative solutions. Responsibilities: • Manage the intake and prioritization of design requests for clients, new business initiatives, and internal projects. • Develop resource and capacity plans across a global design team to ensure optimal workflow. • Establish and maintain project workflows, timelines, and budget tracking to meet deadlines. • Oversee art direction and quality assurance for all deliverables, ensuring brand consistency. • Handle vendor and freelance management, including contracts, onboarding, invoicing, and print production coordination. • Create detailed project estimates and proposals tailored to client needs. • Act as the primary liaison between design teams, account teams, and stakeholders to ensure alignment. • Maintain and organize asset archives using platforms such as SharePoint. • Serve as the central hub for brand identity, ensuring adherence to visual standards across teams.
2026-04-16T00:00:00Z

Customer Service Coordinator

Fairfield, OH
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a dedicated Customer Service Coordinator to join our dynamic team in Cincinnati Ohio. In this role, you will manage customer interactions and service operations, ensuring timely and accurate responses to client needs. The ideal candidate will thrive in a fast-paced environment and excel at building strong relationships with clients while overseeing service processes from start to finish. Responsibilities:• Develop and maintain strong client relationships by understanding their service history, preferences, and expectations.• Conduct site visits to assess client needs, foster relationships, and ensure satisfaction with completed projects.• Oversee the entire service call process, including intake, scheduling, dispatching crews, and ensuring timely completion.• Monitor open service orders, track progress, and follow up to ensure accuracy and adherence to deadlines.• Respond promptly to customer inquiries related to service needs, scheduling updates, and issue resolution.• Keep detailed records of service calls, technician notes, materials used, and client updates.• Review service reports and work orders for completeness and accuracy before submitting them for billing.• Collaborate with office staff and accounting teams to ensure efficient and timely invoicing.• Identify and resolve billing discrepancies by working closely with clients and internal teams.• Support business growth by identifying opportunities to expand the company’s commercial service portfolio and assisting with proposals and agreements.
2026-04-27T00:00:00Z

Customer Service Coordinator

Manchester, CT
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
Customer Service CoordinatorDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. Robert Half is working with our client to find a Customer Service Coordinator to support a busy sales and operations environment. This position will play a central role in managing contract-related documentation, maintaining system accuracy, and helping ensure business processes run smoothly from order entry through ongoing account support. Responsibilities<ul><li>Provide administrative support related to customer contracts, sales activity, and account setup</li><li>Review agreements for completeness and enter key information into the company’s ERP platform</li><li>Maintain and update contract records, customer requirements, asset details, purchase orders, and related documentation</li><li>Track agreement revisions, operational updates, and other account changes to ensure data accuracy</li><li>Work cross-functionally with sales and operations teams to support workflow continuity and process compliance</li><li>Follow up with internal partners and customers to gather missing information and keep deliverables on schedule</li><li>Help uphold established procedures and ensure consistent handling of contract data and supporting records</li></ul> For immediate consideration, please apply today and/or email your resume to: Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
2026-05-01T00:00:00Z

Servicing Manager

Grand Blanc, MI
onsite
Permanent / Full Time
110000 - 115000 USD / Yearly
We are looking for an experienced Servicing Manager to oversee the servicing lifecycle for consumer and residential real estate loans in Grand Blanc, Michigan. This role is responsible for protecting portfolio quality, maintaining regulatory adherence, and ensuring critical post-closing activities are handled accurately from funding through payoff. The ideal candidate brings strong leadership in loan servicing operations, a proactive approach to risk control, and the ability to guide teams through changing regulatory expectations while maintaining excellent service standards. Hybrid schedule with great growth potential! Responsibilities:• Direct the full servicing process for consumer and residential real estate loans, ensuring smooth execution of post-funding activities through final payoff.• Oversee lien and title administration to confirm collateral is properly secured, documentation is accurate, and releases are completed promptly when obligations are satisfied.• Monitor servicing performance using operational and portfolio metrics, identifying trends in delinquency, accuracy, and workflow efficiency to strengthen results.• Lead compliance efforts related to mortgage servicing regulations, escrow requirements, reporting obligations, complaint handling, and foreclosure-related activities.• Manage escalated servicing matters by resolving member concerns, correcting operational issues, and implementing measures that reduce repeat occurrences.• Supervise payment processing and escrow administration to support timely transactions, accurate account maintenance, and a positive customer experience.• Guide and develop a specialized servicing team by setting expectations, reinforcing accountability, and promoting consistent service quality.• Coordinate audit readiness and regulatory updates by translating new requirements into clear procedures, training, and day-to-day operational practices.
2026-04-19T00:00:00Z

Customer Service Supervisor

Camp Hill, PA
onsite
Temporary to Hire
21 - 24 USD / Hourly
We are looking for a Customer Service Supervisor to lead a call center team in Pennsylvania. This opportunity is ideal for someone who combines strong leadership with a customer-focused approach and can help drive appointment-setting efforts through outbound calling. The person in this role will guide daily team activity, support service quality, and help create a positive experience for customers while meeting business goals. Responsibilities:• Oversee day-to-day call center operations and provide direction to staff handling customer interactions and outbound outreach.• Coach team members on effective communication techniques, customer service standards, and appointment-setting best practices.• Monitor call activity, team productivity, and service performance to help ensure goals are achieved consistently.• Assist with outbound calling efforts to schedule free estimate appointments and support sales-related follow-up activity.• Address escalated customer concerns professionally and work with the team to resolve issues in a timely manner.• Help maintain scheduling coverage and contribute to a smooth workflow across permanent and part-time team members.• Reinforce quality expectations and provide ongoing feedback to strengthen team performance and customer satisfaction.
2026-05-07T00:00:00Z

Customer Service Administrator

Fort Lauderdale, FL
onsite
Permanent / Full Time
63500 - 65000 USD / Yearly
We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital connection between our organization and our customers, ensuring exceptional service and efficient communication. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, collaborative environment. Responsibilities: • Act as the primary point of contact for customers, providing timely and accurate information regarding their service requests. • Collaborate with internal teams to ensure efficient coordination and successful completion of customer service requirements. • Review and verify completed service requests to ensure billing aligns with contractual agreements. • Maintain organized and precise records of all customer interactions and service activities. • Provide administrative support to enhance the efficiency of daily operations. • Address and resolve customer inquiries and concerns with a proactive and solutions-focused approach. • Foster positive relationships with both internal and external stakeholders to promote seamless communication. • Monitor and manage customer accounts using CRM tools to ensure data accuracy and consistency. • Identify opportunities for process improvements to elevate the overall customer experience.
2026-05-01T00:00:00Z

Credit Manager

Prichard, AL
onsite
Permanent / Full Time
85000 - 100000 USD / Yearly
We are looking for a Credit Manager to join our client's team in Mobile, Alabama. This role is responsible for overseeing the assessment of customer creditworthiness, managing outstanding accounts receivable, minimizing bad debt risk, and ensuring adherence to the company’s credit policies. This position plays a key role in safeguarding the company’s financial interests by working closely with sales, finance, and external partners. Responsibilities:<ul><li>Evaluate the financial health and stability of new and existing clients through a detailed review of their financial records, assessing liquidity, repayment abilities, and collateral values.</li><li>Supervise the recovery efforts for overdue balances, liaising with third-party collection services and legal advisors when appropriate.</li><li>Address and mediate disputes linked to credit, working with other departments and customers to promptly resolve issues related to credit risk exposure.</li><li>Review and approve credit applications, determining suitable credit lines and payment terms for customers.</li><li>Prepare and circulate periodic financial and credit reports for management and sales, ensuring relevant stakeholders are informed of significant credit developments.</li><li>Cooperate with the sales team to support better credit practices and to reduce credit-related losses and delinquent accounts.</li><li>Continuously track client accounts to ensure compliance with service terms and proactively recommend adjustments to credit limits when necessary.</li><li>Monitor the company’s receivables to control and lower the potential risk and costs of bad debt, adjusting internal processes as needed.</li><li>Enforce and update the corporate credit policy; initiate liens or legal proceedings against severely delinquent accounts if other efforts are exhausted.</li><li>Coordinate closely with internal leaders to maintain strong financial controls and communicate non-routine transactions or risk exposures.</li><li>Ensure all accounts receivable processes comply with established accounting standards, including the application of incoming payments, resolution of payment discrepancies, processing of credit memos, and correction of errors related to various payment methods.</li><li>Oversee the accurate and timely monthly, quarterly, and annual financial closings for accounts receivable statements.</li></ul>
2026-05-05T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
18 - 19 USD / Hourly
Our client is seeking a detail-oriented Customer Service Representative for a 3-month contract assignment. This role will support day-to-day customer interactions, resolve inquiries, and help ensure a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer issues related to orders, accounts, billing, or service requests</li><li>Document interactions accurately in the company system</li><li>Escalate complex issues to the appropriate department as needed</li><li>Process orders, updates, returns, or account changes</li><li>Maintain a high level of professionalism and customer care</li><li>Meet response time, quality, and service goals</li><li>Assist with administrative or departmental support tasks as needed</li></ul>
2026-05-01T00:00:00Z

Customer Service Representative

Lebanon, IN
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a contract with the possibility of becoming permanent. This role is based in Lebanon, Indiana, and offers a dynamic opportunity to support customers while collaborating with internal teams. If you thrive in fast-paced environments and have a passion for delivering exceptional service, we encourage you to apply. Responsibilities: • Handle customer inquiries and service requests efficiently, ensuring timely and accurate communication with both internal teams and external customers. • Schedule and manage service appointments by creating detailed work orders in Salesforce. • Provide consistent updates to customers and internal stakeholders on the status of service requests. • Serve as a backup for departmental tasks, including scheduling and follow-up activities as needed. • Assist Crew Leaders in reviewing and processing non-billable work orders. • Maintain a foundational understanding of the machine tool industry and the products represented by the organization. • Perform various administrative and organizational tasks to support the department's operations.
2026-05-01T00:00:00Z

Customer Service Representative

Gibsonia, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a retail operation in Gibsonia, Pennsylvania. This contract - hre position is ideal for someone who enjoys helping customers, managing order details with accuracy, and working collaboratively across teams to deliver a dependable service experience. The role calls for strong communication, careful attention to detail, and the ability to stay organized while handling multiple priorities in a fast-paced environment. This is a fully on-site position Monday- Friday, pay $18-$20. Responsibilities:• Process customer purchase orders accurately in QuickBooks and verify information before final submission.• Partner with internal teams to coordinate timely responses, resolve issues, and support a smooth customer experience.• Communicate with customers professionally through email and other channels, providing clear updates and helpful assistance.• Address customer questions and concerns with a solution-focused approach that builds trust and satisfaction.• Maintain organized records related to orders, billing inquiries, and service requests to support daily operations.
2026-05-05T00:00:00Z

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