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194 results for Client Solutions Manager jobs

Customer Service Representative
  • Indianapolis, IN
  • remote
  • Contract / Temporary to Hire
  • 17 - 17 USD / Hourly
  • <p>We are looking for a dedicated <strong>Weekend 3rd shift Spanish Bilingual</strong> Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills.</p><p><br></p><p>Hours for this position will be <strong>10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat.</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to address specific customer issues effectively.</p><p>• Clearly explain product options, associated charges, and promotions to customers.</p><p>• Navigate customer service systems and tools efficiently to deliver timely assistance.</p><p>• Resolve routine problems using established procedures and seek guidance for complex issues.</p><p>• Maintain high-quality performance standards and meet call center metrics.</p><p>• Promote self-service tools such as organizational applications and web resources.</p><p>• Provide accurate quotes for rates and encourage customers to consider prepay options.</p><p>• Inform customers about new or upgraded products and services.</p><p>• Conduct additional tasks and responsibilities as assigned to support team objectives.</p>
  • 2026-03-17T00:00:00Z
Customer Service Representative
  • Saint Petersburg, FL
  • onsite
  • Contract / Temporary to Hire
  • 18 - 18 USD / Hourly
  • We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this role, you will serve as the primary point of contact for clients, guests, and staff, ensuring a positive experience and efficient service. Experience working in a medical, healthcare, or behavioral health setting is highly preferred. This is a contract-to-permanent position where you will play a critical role in supporting individuals seeking behavioral health services. <br> Responsibilities: • Act as the first point of contact by welcoming and assisting clients, staff, and guests in a friendly and detail oriented manner. • Manage appointment scheduling, confirmations, and follow-ups to ensure smooth client flow. • Handle client check-ins and check-outs, including collecting payments, issuing receipts, and balancing the cash drawer at the end of each shift. • Update client information accurately during check-in or check-out and maintain secure data entry practices. • Distribute and collect client satisfaction surveys to gather feedback. • Collaborate with clinical staff to ensure timely service delivery and address pending client issues. • Perform opening and closing procedures as assigned, ensuring a seamless start and end to each day. • Assist with distributing faxes and other administrative tasks as needed. • Respond effectively to upset or distressed clients, providing warm, empathetic customer service. • Travel to other locations as required, with mileage reimbursement provided.
  • 2026-03-13T00:00:00Z
Customer Service Representative
  • Indianapolis, IN
  • onsite
  • Contract / Temporary to Hire
  • 18.05 - 20.9 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join a retail team in Indianapolis, Indiana. In this role, you will assist customers with design and upholstery selections, manage orders, and set up accounts, providing exceptional service throughout the process. This is a Contract to permanent position, offering a pathway to long-term employment for the right candidate.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide front-line customer service in a retail environment, ensuring a positive experience for both retail and commercial clients.</p><p>• Assist customers in making design and upholstery selections, offering guidance and product knowledge.</p><p>• Process customer orders efficiently and accurately, maintaining attention to detail.</p><p>• Set up and manage customer accounts, ensuring all information is entered correctly into the system.</p><p>• Handle inbound and outbound calls professionally to address customer inquiries and resolve issues.</p><p>• Utilize intermediate computer skills to navigate systems and complete tasks.</p><p>• Work collaboratively with team members to ensure smooth operations and customer satisfaction.</p><p>• Maintain a flexible schedule, including availability for some Saturdays as required.</p><p>• Uphold company standards in service and professionalism at all times.</p>
  • 2026-03-18T00:00:00Z
Customer Service Representative
  • Arlington, TN
  • remote
  • Temporary
  • 15 - 20 USD / Hourly
  • <p>Position Overview</p><p>We are seeking a Customer Service Representative to support sales‑related customer interactions, promotions, installations, and ongoing communications. This role is responsible for maintaining positive customer relationships, resolving inquiries and complaints in compliance with consumer regulations, and contributing to customer education and satisfaction initiatives.</p><p>The position operates within well‑defined procedures and guidelines and requires a solid understanding of standard customer service routines. The ideal candidate is organized, service‑oriented, and comfortable managing multiple communication channels and operational tools.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide customer support related to sales, promotions, installations, and communications</li><li>Ensure customer claims and complaints are handled fairly, efficiently, and in compliance with consumer laws</li><li>Maintain strong customer relationships through professional and timely communication</li><li>Monitor and manage shared email inboxes and respond to customer inquiries</li><li>Support operational systems and tools, including:</li><li>Web operations systems</li><li>Inventory tracking</li><li>Staffing or scheduling assistance</li><li>ARO Manager platform</li><li>Develop and support initiatives to proactively inform and educate customers</li><li>Review customer survey feedback and assist with continuous improvement plans</li><li>Follow established procedures while handling a variety of routine customer service tasks</li></ul>
  • 2026-03-18T00:00:00Z
Customer Service Representative
  • Minneapolis, MN
  • onsite
  • Temporary
  • 18 - 21 USD / Hourly
  • We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. <br> Respond to customer inquiries via phone, email, chat, or in person in a timely and detail oriented manner Resolve customer questions, concerns, and complaints by providing accurate information and appropriate solutions Process customer requests, orders, returns, or account updates as needed Document customer interactions and maintain accurate records in internal systems Escalate complex or unresolved issues to the appropriate team or supervisor Follow established policies, procedures, and service standards Meet or exceed performance metrics related to quality, productivity, and customer satisfaction Collaborate with internal teams to improve customer experience and resolve recurring issues
  • 2026-03-17T00:00:00Z
Customer Service Representative
  • Columbus, OH
  • onsite
  • Temporary
  • 19.5 - 21 USD / Hourly
  • <p><strong>Position Overview</strong></p><p>This role focuses on assisting internal colleagues through inbound calls, providing guidance on policies, procedures, systems, and customer-related situations. Specialists play a key role in coaching peers, encouraging collaboration, and helping deliver a high-quality, personalized service experience. This team also supports additional business areas when call volume requires, demonstrating adaptability and broad operational knowledge.</p><p><strong>Role Summary</strong></p><p>In this position, you will provide real-time phone support to Retail banking staff, offering solutions and direction related to internal processes, systems, and customer service challenges. You will be expected to coach colleagues and promote service standards that align with Huntington’s “Category of One” approach. The role also includes assisting other departments during high-volume periods to ensure seamless support across the organization.</p>
  • 2026-03-27T00:00:00Z
Customer Service Representative
  • Indianapolis, IN
  • onsite
  • Permanent
  • 45000 - 48000 USD / Yearly
  • We are looking for a dedicated Customer Service Representative to join a plumbing company based in Indianapolis, Indiana. In this role, you will be responsible for providing exceptional customer support while managing inquiries, scheduling jobs, and overseeing billing processes.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries with attention to detail and courtesy.<br>• Manage and operate a multi-line phone system to ensure smooth communication flow.<br>• Coordinate job scheduling, ensuring efficient allocation of resources and timely service delivery.<br>• Process billing transactions accurately and assist with resolving payment issues.<br>• Handle billing collections by following up on outstanding accounts and maintaining clear records.<br>• Provide detailed information and guidance to customers about services and processes.<br>• Collaborate with team members to meet customer needs and resolve any challenges.<br>• Maintain thorough documentation of customer interactions and service updates.<br>• Uphold company standards in customer care and ensure satisfaction with every interaction.
  • 2026-03-20T00:00:00Z
Customer Service Representative
  • Madison, WI
  • onsite
  • Temporary
  • 18 - 20 USD / Hourly
  • We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Representative in Madison, Wisconsin. In this role, you will be responsible for providing exceptional support to clients through various communication channels, ensuring their needs are met with professionalism and efficiency. This is a long-term contract position within the non-profit sector, offering an opportunity to make a positive impact while advancing your career.<br><br>Responsibilities:<br>• Respond to inbound calls promptly, addressing customer inquiries and resolving issues in a courteous and efficient manner.<br>• Manage order entry tasks with high attention to detail and accuracy.<br>• Provide clear and effective communication to customers regarding product information, services, or policies.<br>• Collaborate with team members to ensure seamless handling of customer requests.<br>• Maintain accurate records of customer interactions and transactions using internal systems.<br>• Assist with outbound calls when necessary to follow up on customer concerns or inquiries.<br>• Handle complaints and escalate issues to appropriate departments when required.<br>• Uphold the organization’s values by delivering exceptional customer service at all times.<br>• Stay informed about company policies and updates to provide accurate information to customers.<br>• Actively participate in team meetings and training sessions to enhance service delivery.
  • 2026-03-31T00:00:00Z
Customer Service Representative
  • Tonawanda, NY
  • onsite
  • Contract / Temporary to Hire
  • 18 - 18 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Tonawanda, New York. In this Contract to permanent position, you will play a vital role in supporting customers with inquiries, order processing, and product-related assistance in a fast-paced environment. This is an on-site role with opportunities for overtime, offering a casual and collaborative workplace.<br><br>Responsibilities:<br>• Handle a high volume of inbound and outbound calls daily, providing prompt and detail-oriented support to customers.<br>• Assist customers with placing orders and ensure accurate entry into the system.<br>• Guide customers through product installation processes and address technical questions.<br>• Respond to and resolve e-ticket inquiries in a timely and efficient manner.<br>• Collaborate with team members to deliver exceptional customer service and meet departmental goals.<br>• Maintain detailed and organized records of customer interactions and transactions.<br>• Utilize Microsoft Office tools to manage documentation and communication effectively.<br>• Stay informed about company products and services to provide accurate information to customers.<br>• Identify opportunities to improve customer satisfaction and escalate complex issues when necessary.<br>• Uphold a positive and detail-oriented demeanor, contributing to a supportive work environment.
  • 2026-04-02T00:00:00Z
Customer Service Representative
  • Glendora, CA
  • onsite
  • Contract / Temporary to Hire
  • 21 - 24 USD / Hourly
  • We are looking for an experienced and dedicated Customer Service Representative to join our team in Glendora, California. In this Contract to permanent position, you will act as the vital connection between our medical community customers and internal departments, ensuring seamless communication and providing exceptional service. This position offers the opportunity to work in a collaborative environment, learn about a diverse product line, and contribute to company-wide initiatives.<br><br>Responsibilities:<br>• Handle high volumes of incoming calls related to orders, inquiries, and payments with professionalism and efficiency.<br>• Monitor inventory levels, shipping timelines, and customer priorities to ensure a strategic approach to service delivery.<br>• Maintain and update customer information in the company’s Customer Relationship Management and Oracle JD Edwards software systems.<br>• Collaborate with various departments including Sales, Accounting, Inventory Management, Quality Assurance, Marketing, and Shipping to provide comprehensive support.<br>• Serve as a backup for processing international orders as needed.<br>• Assist in completing company-wide projects and initiatives to support organizational goals.
  • 2026-04-02T00:00:00Z
Customer Service Representative
  • Oceanside, CA
  • onsite
  • Temporary
  • 23 - 25 USD / Hourly
  • <p>Robert Half is working with a fast-growing logistics company in San Diego that is seeking a Customer Service Representative to support their operations and client communication. Logistics organizations depend heavily on strong customer service teams to ensure that shipments, orders, and client requests are handled efficiently and professionally. Our client is looking for a professional who enjoys helping customers, solving problems, and maintaining clear communication throughout the service process. Individuals who succeed in this role tend to be detail oriented, patient, and capable of managing multiple customer requests while maintaining a positive and professional attitude.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and online systems</li><li>Provide updates on orders, shipments, and service requests</li><li>Coordinate with internal departments to resolve customer concerns</li><li>Maintain accurate records of customer interactions and transactions</li><li>Assist with order entry and service documentation</li><li>Support general administrative tasks within the customer service department</li></ul>
  • 2026-03-13T00:00:00Z
Customer Service Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>Our client is a reputable organization seeking a proactive and personable Customer Service Representative to join their team. This role is ideal for an individual who excels at communicating with customers, resolving issues efficiently, and delivering outstanding service in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide prompt and courteous customer support via phone, email, and chat</li><li>Address customer inquiries, resolve complaints, and ensure positive experiences</li><li>Maintain accurate records of interactions, transactions, and feedback</li><li>Collaborate with team members and other departments to solve customer concerns</li><li>Assist with order processing, returns, and account management</li><li>Stay informed about products, services, and company policies</li><li>Uphold confidentiality and professionalism in all customer interactions</li></ul><p><br></p>
  • 2026-03-31T00:00:00Z
Customer Service Representative
  • Beverly Hills, CA
  • onsite
  • Temporary
  • 22 - 23 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative for a long-term contract in Beverly Hills. This long-term contract position requires an individual with strong communication skills and a commitment to delivering exceptional service to both internal and external customers. The role will be performed onsite, offering an opportunity to interact directly with clients and team members.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Address inquiries and concerns from customers, conduct research when necessary, and provide accurate information or assistance.</p><p>• Process service requests efficiently and keep customers informed about the status of their inquiries.</p><p>• Resolve complaints by identifying and implementing effective solutions and escalate issues when appropriate.</p><p>• Educate customers about programs, services, and fees while guiding them through relevant forms, applications, and permits.</p><p>• Maintain a high standard of professionalism when handling high-volume calls and customer interactions.</p><p>• Collaborate with team members to ensure seamless communication and resolution of customer issues.</p><p>• Monitor customer feedback and suggest improvements to enhance service delivery.</p><p>• Adhere to established policies and procedures while delivering consistent support.</p><p><br></p>
  • 2026-03-27T00:00:00Z
Customer Service Representative
  • Oakland, CA
  • onsite
  • Temporary
  • 25 - 27 USD / Hourly
  • <p><strong>Customer Service Representative</strong></p><p><strong>About the Role:</strong></p><p>Join our team as a Customer Service Representative and be the first point of contact for our valued customers.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat</li><li>Provide product/service information</li><li>Process orders and resolve customer issues</li><li>Maintain accurate records of customer interactions</li></ul>
  • 2026-04-01T00:00:00Z
Customer Service Representative
  • Lansing, MI
  • onsite
  • Contract / Temporary to Hire
  • 15 - 15.5 USD / Hourly
  • <p>We are looking for a motivated Customer Service Representative to join our team in Lansing, Michigan. This contract-to-permanent position offers an opportunity to work in the communications industry, where you&#39;ll engage with customers, survey data intake, and ensure positive experiences. If you thrive in a dynamic environment and enjoy problem-solving, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional service to customers, ensuring their satisfaction and resolving issues effectively.</p><p>• Manage outbound calls, maintaining an attentive and courteous demeanor.</p><p>• Collaborate with team members to meet service goals and improve processes.</p><p>• Maintain detailed and accurate records of customer interactions.</p><p>• Self-schedule for available shifts, ensuring a minimum of 32 hours per week.</p><p>• Follow company policies and procedures to uphold service standards.</p><p>• Adapt to changing priorities and customer needs with flexibility and attention to detail.</p>
  • 2026-04-02T00:00:00Z
Customer Service Representative
  • Edwardsville, IL
  • onsite
  • Temporary
  • 19 - 22 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Edwardsville, Illinois. This is a long-term contract position ideal for someone passionate about delivering exceptional service and ensuring customer satisfaction. You will play a key role in handling inbound and outbound calls, addressing customer inquiries, and maintaining accurate records.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism and efficiency.<br>• Provide detailed information and assistance to resolve customer inquiries.<br>• Handle order entry processes with accuracy and attention to detail.<br>• Manage both inbound and outbound calls to maintain seamless communication.<br>• Ensure customer requests are addressed promptly and appropriately.<br>• Maintain updated and precise records of customer interactions.<br>• Collaborate with team members to improve customer service practices.<br>• Adhere to company policies and procedures while interacting with customers.<br>• Identify opportunities to enhance customer satisfaction and retention.<br>• Escalate complex issues to the appropriate department when necessary.
  • 2026-04-02T00:00:00Z
Customer Service Representative
  • Washington, DC
  • onsite
  • Temporary
  • 19 - 22 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. In this long-term contract role, you will play a vital part in providing exceptional support to individuals navigating the housing waitlist process. Your ability to handle various administrative tasks and maintain accurate records will ensure a seamless experience for our customers.<br><br>Responsibilities:<br>• Assist customers with inquiries about the housing waitlist and guide them through the application process.<br>• Collect physical documents from customers and ensure proper handling and organization.<br>• Update and maintain accurate records in the company database to ensure data integrity.<br>• Scan, file, and manage documentation to support efficient administrative operations.<br>• Respond to inbound calls and resolve customer concerns with attention to detail and in a timely manner.<br>• Make outbound calls when necessary to follow up on customer requests or gather additional information.<br>• Perform clerical duties such as data entry and record management to support the team.<br>• Ensure compliance with company policies and procedures during customer interactions.<br>• Provide excellent customer service by addressing questions and offering clear solutions.
  • 2026-04-02T00:00:00Z
Customer Service Representative
  • Eugene, OR
  • onsite
  • Temporary
  • 18 - 23 USD / Hourly
  • <p>We are seeking an experienced Customer Service Representative to become an integral part of our team. In this role, you will play a key part in ensuring high customer satisfaction by efficiently addressing inquiries, concerns, and issues.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Promptly respond to customer inquiries with professionalism and courtesy.</li><li>Effectively handle and resolve customer complaints and escalations.</li><li>Process customer orders, forms, applications, and service requests accurately.</li><li>Offer detailed information regarding the company’s products and services.</li><li>Accurately document all customer interactions, including inquiries, complaints, and the actions taken.</li><li>Support team performance by ensuring compliance with established policies and procedures.</li><li>Build and maintain strong customer relationships by keeping database records up to date.</li><li>Complete additional tasks or projects as directed by management.</li></ul><p><br></p>
  • 2026-04-02T00:00:00Z
Customer Service Representative
  • Plano, TX
  • onsite
  • Contract / Temporary to Hire
  • 23 - 24 USD / Hourly
  • <p>We are looking for a <strong><u>Bilingual Customer Service Representative </u></strong>to join our team in Plano, Texas. This <strong><u>Contract to permanent position</u></strong> is ideal for an individual who thrives in a fast-paced environment and is passionate about delivering exceptional service. In this role, you will act as the first point of contact for customers, addressing inquiries and resolving issues with attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Listen actively to customer concerns and ask relevant questions to fully understand and address their needs.</p><p>• Route or escalate calls to appropriate departments while collaborating with internal teams to resolve customer service issues.</p><p>• Enhance your knowledge of company processes and transactions to improve service delivery and provide support to other departments as required.</p><p>• Communicate proactively with leadership about any challenges or issues that impact workflow or customer satisfaction.</p><p>• Perform all duties in compliance with company standards, training guidelines, and applicable legal regulations.</p><p>• Handle incoming and outgoing calls with a focus on accuracy, ensuring precise data entry and follow-up as needed.</p><p>• Maintain composure under pressure while delivering solutions that align with customer and company goals.</p><p>• Prepare clear and concise written communications to support customer inquiries and internal documentation.</p><p>• Strive for win-win solutions in all interactions with customers and team members.</p>
  • 2026-04-02T00:00:00Z
Customer Service Representative
  • Sacramento, CA
  • onsite
  • Temporary
  • 22 - 24 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Sacramento, California. This is a long-term contract position requiring in-office work five days a week. The ideal candidate will bring strong communication skills and a proactive approach to resolving customer inquiries and concerns.<br><br>Responsibilities:<br>• Respond to customer inquiries by actively listening and asking clarifying questions to ensure a thorough understanding of their needs.<br>• Direct or escalate calls to the appropriate team members while collaborating with other departments to resolve customer issues.<br>• Continuously expand knowledge of company services and processes to enhance customer support capabilities.<br>• Report potential workflow disruptions or service issues to Customer Care leadership promptly to ensure timely resolutions.<br>• Adhere to company policies, training guidelines, and legal requirements while delivering exceptional customer service.
  • 2026-04-02T00:00:00Z
Customer Service Representative
  • Plano, TX
  • onsite
  • Contract / Temporary to Hire
  • 23 - 25 USD / Hourly
  • <p>We are looking for a dedicated <strong><u>Customer Service Representative</u></strong> to join our team in <strong><u>Plano, Texas. </u></strong>This is a <strong><u>Contract to permanent opportunity</u></strong>, offering the potential for long-term growth and career advancement. The ideal candidate will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining a high standard of attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries through various communication channels, ensuring clarity and accuracy in all interactions.</p><p>• Collaborate with internal teams to address and resolve customer concerns or grievances in a timely manner.</p><p>• Maintain up-to-date knowledge of company processes, products, and services to provide accurate information to customers.</p><p>• Escalate complex issues to appropriate leadership or departments while ensuring follow-up for resolution.</p><p>• Document customer interactions and feedback accurately in the system for future reference and quality assurance.</p><p>• Adhere to company policies, procedures, and legal requirements while delivering exceptional service.</p><p>• Identify opportunities to improve customer service processes and share suggestions with leadership.</p><p>• Remain composed and attentive to detail when managing challenging customer situations or high volumes of inquiries.</p><p>• Assist other departments with customer-related tasks as needed to support overall business objectives.</p>
  • 2026-04-02T00:00:00Z
Customer Service Representative
  • Monroe, NC
  • onsite
  • Contract / Temporary to Hire
  • 21.375 - 24.75 USD / Hourly
  • We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative in Monroe, North Carolina. In this Contract to permanent position, you will play a key role in ensuring our clients receive exceptional service while contributing to the success of our customer service operations. This role requires excellent communication skills, a collaborative mindset, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries with accurate and detailed information about products and services.<br>• Manage both inbound and outbound calls to address customer concerns and provide solutions.<br>• Maintain and update customer records through efficient data entry processes.<br>• Work closely with internal teams to resolve complex issues and ensure customer satisfaction.<br>• Identify customer needs and recommend tailored solutions to support Aftermarket Sales growth.<br>• Meet established performance metrics to support departmental goals and objectives.<br>• Build strong relationships with internal departments, including Engineering, Supply Chain, and Production, to advocate for customer needs.<br>• Support continuous improvement initiatives within the customer service team and contribute to operational excellence.
  • 2026-03-31T00:00:00Z
Customer Service Representative
  • Marlton, NJ
  • onsite
  • Temporary
  • 18 - 20 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Marlton, New Jersey. In this contract role, you will play a pivotal part in ensuring customer satisfaction through attentive communication and efficient service. This position requires working onsite for 25-30 hours per week and is expected to last 3-6 weeks, with the potential for extension.<br><br>Responsibilities:<br>• Respond to inbound customer calls and address inquiries with accuracy.<br>• Handle outbound calls to follow up with clients and provide additional support as needed.<br>• Process orders efficiently and ensure data entry is completed accurately.<br>• Assist customers in resolving issues related to sales and services.<br>• Promote upselling opportunities by understanding client needs and recommending suitable solutions.<br>• Maintain detailed records of customer interactions and transactions.<br>• Collaborate with team members to meet project goals and deadlines.<br>• Utilize computer systems effectively to manage customer accounts and process information.<br>• Deliver exceptional customer service to uphold the company’s standards and reputation.
  • 2026-04-01T00:00:00Z
Customer Service Representative
  • Rutherford, NJ
  • onsite
  • Contract / Temporary to Hire
  • 20.9 - 24.2 USD / Hourly
  • <p>We are looking for a dedicated Client Services Representative to join our team near Saddle Brook, New Jersey. In this Contract to permanent position, you will play a vital role in ensuring client satisfaction by addressing inquiries, managing documentation, and maintaining system accuracy. If you thrive in a fast-paced environment and enjoy delivering excellent service, this opportunity is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Research and respond to client inquiries, gathering necessary information and documentation to meet service needs and maintain compliance.</p><p>• Use the company&#39;s issue tracking system to review incoming requests, ensuring accurate coding and proper routing to relevant stakeholders.</p><p>• Monitor and maintain data integrity within the Artist Portal, ensuring royalty information interfaces correctly and user response times meet expectations.</p><p>• Conduct initial analysis of royalty-related inquiries, escalating complex issues to the Royalty Operations team as needed.</p><p>• Provide prompt and detail oriented assistance to clients, handling inbound and outbound calls efficiently.</p><p>• Document all client interactions and follow-ups thoroughly to support seamless communication and resolution.</p><p>• Collaborate with internal teams to ensure timely resolution of client issues and adherence to organizational processes.</p><p>• Stay updated on company policies and procedures to deliver consistent and accurate service.</p><p>• Identify opportunities for process improvement and contribute to enhancing the overall customer experience.</p>
  • 2026-04-01T00:00:00Z
Customer Service Representative
  • Indianapolis, IN
  • onsite
  • Contract / Temporary to Hire
  • 14.25 - 16.5 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract to permanent position where you will play a vital role in delivering exceptional support and solutions to customers. Your ability to communicate with attention to detail and empathy will help ensure a positive experience for those seeking assistance. If you thrive in a fast-paced environment and are passionate about making a difference, we encourage you to apply.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Engage with customers to address inquiries, resolve concerns, and provide accurate information in a detail-oriented and empathetic manner.</p><p>• Navigate multiple systems and applications simultaneously to ensure efficient handling of customer requests.</p><p>• Identify and troubleshoot issues, offering solutions or escalating matters when necessary to ensure resolution.</p><p>• Accurately input and maintain customer data while adhering to established processes and documentation standards.</p><p>• Adapt quickly to new procedures, system updates, and shifting priorities to meet business needs.</p><p>• Collaborate effectively with team members and leadership to maintain a positive and productive work environment.</p><p>• Communicate clearly through active listening, verbal explanations, and written correspondence, including de-escalating challenging situations.</p><p>• Demonstrate reliability by adhering to scheduled shifts and maintaining consistent attendance.</p><p>• Uphold a strong commitment to delivering high-quality customer service and maintaining a high standard of conduct at all times.</p>
  • 2026-03-19T00:00:00Z
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