194 results for Client Solutions Manager jobs

Customer Service Representative

Charlotte, NC
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Charlotte, North Carolina. In this long-term contract role, you will play a vital part in ensuring seamless communication and coordination between residents, vendors, and field technicians within the real estate and property industry. Your ability to provide exceptional service and maintain strong relationships will be key to the success of this position. Responsibilities: • Coordinate and oversee communication with technicians regarding work orders, including scheduling, dispatching, and setting clear expectations. • Investigate maintenance chargebacks to verify legitimacy and approve charges to residents' accounts. • Ensure service calls are completed satisfactorily, representing both the client and the company. • Address emergency requests and client escalations with a detail-oriented and customer-focused approach. • Build and nurture strong, detail-oriented relationships with vendors and technicians. • Respond to vendor inquiries, quotes, and questions within a 24-hour timeframe. • Manage resident complaints and escalate them as necessary. • Schedule in-house work orders directly with residents to ensure timely completion. • Arrange move-out inspections with residents and assign them to field project managers. • Record service requests from residents accurately and promptly in the Service Maintenance Portal.
2026-04-01T00:00:00Z

Customer Service Representative

Gardner, MA
onsite
Permanent
48000 - 52000 USD / Yearly
SUMMARY: The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. ESSENTIAL DUTIES: The requirements listed below are representative of the essential duties required of the Customer Service Representative: · Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. · Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.· Responsible to ensure customer retention and growth through strong relationship management metrics.· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.· Follow up on lost business in an effort to reactivate dormant accounts.· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.· Forwards quotations to customer as required.· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.· Maintain customer information as needed for contacts, routing etc.· Assist in business development activities i.e., direct mailings, samples and follow up calls.· Quality is everyone’s responsibility.· Other duties as assigned. For immediate consideration please call me directly Eric Lebow 508-205-2127
2026-03-17T00:00:00Z

Customer Service Representative

New Holland, PA
onsite
Temporary
19 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment. Responsibilities: • Address customer inquiries and determine whether the issue falls within the scope of the customer service team. • Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority. • Escalate issues outside of your authority to the appropriate department for resolution. • Keep accurate records of all customer service interactions and inquiries. • Identify trends in customer issues and report them to support root cause analysis and improvements. • Greet visitors at the front desk and monitor building access when applicable. • Assist with administrative tasks like folding and assembling renewal mailings when needed. • Communicate effectively with customers through various channels, including phone, email, and in-person interactions. • Perform additional duties as assigned by your supervisor to support team objectives.
2026-03-27T00:00:00Z

Customer Service Representative

Bloomfield Hills, MI
onsite
Contract / Temporary to Hire
21 - 27 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Bloomfield Hills, Michigan. In this Contract to permanent position, you will play a key role in supporting employee benefit plans and ensuring a seamless experience for clients and their employees. This opportunity is ideal for individuals who excel in a precise environment and possess a passion for delivering exceptional service. Responsibilities: • Provide day-to-day support to account executives and clients by managing various employee benefit plans, including medical, dental, vision, life, disability, and flexible savings accounts. • Assist clients and their employees with enrollment, terminations, and claims processing, ensuring accurate and timely communication with carriers. • Prepare and distribute open enrollment kits and materials tailored to client needs. • Monitor and maintain benefit plans using an online administration system, including entering new hires, processing life events, and generating reports. • Address employee questions regarding enrollment and benefits, offering clear and helpful guidance. • Develop and update legal documents such as Summary Plan Descriptions and Section 125 plans to ensure compliance. • Stay informed about employee benefit regulations to provide accurate guidance and maintain adherence to industry standards. • Collaborate on special projects and support team initiatives as needed. • Maintain high attention to detail to ensure quality and accuracy in all tasks performed. • Foster an environment focused on accuracy and client service by consistently delivering high-quality results.
2026-03-30T00:00:00Z

Customer Service Representative

Norwood, OH
onsite
Temporary
18 - 24 USD / Hourly
Do you have a passion for exceptional service and enjoy building positive relationships with clients and customers? Our team is seeking motivated Customer Service Representatives to support a variety of industries across the Cincinnati, OH area. This ongoing opportunity is perfect for individuals eager to grow their skills and launch rewarding careers. What You’ll Do: <ul><li>Respond to customer inquiries via phone, email, or chat in a detail oriented, courteous manner </li><li>Resolve issues efficiently, providing accurate information and ensuring first-contact resolution whenever possible </li><li>Document interactions, update records, and maintain confidentiality of customer data </li><li>Collaborate with other team members and departments to find timely solutions for complex cases </li><li>Recommend process improvements and escalate issues as needed </li><li>Uphold company values and deliver a positive brand experience</li></ul>
2026-03-23T00:00:00Z

Customer Service Representative

Lewes, DE
onsite
Contract / Temporary to Hire
19 - 19 USD / Hourly
Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer entry-level opportunities for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month. What’s in it for you?<ul><li>Bonus Incentives</li><li>Paid Certifications to enhance your skills and value in the field</li><li>Tuition Reimbursement to support your continued education</li><li>Comprehensive Benefits Package, including healthcare, retirement options, and more</li><li>Career Advancement Opportunities in a company committed to your professional development</li></ul>What We’re Looking For:Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service. Responsibilities:• Maintain precise records of customer credit information.• Take necessary action by monitoring customer accounts.• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.
2026-03-18T00:00:00Z

Customer Service Representative

Silver Spring, MD
onsite
Temporary
18 - 22 USD / Hourly
Position OverviewRobert Half is partnering with a local organization to identify a Customer Service Representative who enjoys helping others and thrives in a fast-paced environment. This role will support customers by answering questions, resolving concerns, and ensuring a positive service experience. The ideal candidate is professional, detail-oriented, and comfortable managing a high volume of calls and inquiries. Key Responsibilities<ul><li>Answer incoming customer calls and respond to inquiries in a professional and timely manner</li><li>Provide accurate information regarding services, policies, and account details</li><li>Document customer interactions and update records in internal systems</li><li>Resolve customer concerns or escalate issues to the appropriate department when needed</li><li>Maintain confidentiality and follow company policies and procedures</li><li>Assist with general administrative tasks and customer follow-up as required</li></ul>
2026-03-16T00:00:00Z

Customer Service Representative

Rockville, MD
onsite
Temporary
18 - 22 USD / Hourly
Robert Half is partnering with a local organization to identify a Customer Service Representative who enjoys helping others and thrives in a fast-paced environment. This role will support customers by answering questions, resolving concerns, and ensuring a positive service experience. The ideal candidate is professional, detail-oriented, and comfortable managing a high volume of calls and inquiries. Key Responsibilities• Answer incoming customer calls and respond to inquiries in a professional and timely manner• Provide accurate information regarding services, policies, and account details• Document customer interactions and update records in internal systems• Resolve customer concerns or escalate issues to the appropriate department when needed• Maintain confidentiality and follow company policies and procedures• Assist with general administrative tasks and customer follow-up as required
2026-03-16T00:00:00Z

Customer Service Representative

Plano, TX
onsite
Temporary
22 - 25 USD / Hourly
We are seeking a reliable and customer-focused Customer Service Representative to join our team in Plano, TX. The Customer Service Representative will play a key role in delivering excellent service, supporting client needs, and ensuring satisfaction across all customer interactions.
2026-03-24T00:00:00Z

Customer Service Representative

Midland, TX
onsite
Contract / Temporary to Hire
14.25 - 16.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Midland, Texas. In this Contract to permanent position, you will play a vital role in providing exceptional support to customers while maintaining accuracy in administrative tasks. This role offers a dynamic work environment with opportunities to engage directly with customers and contribute to the overall efficiency of our operations. Responsibilities: • Handle cashiering duties with accuracy and attention to detail. • Answer and make calls to customers to address inquiries, schedule services, and resolve concerns. • Manage customer scheduling efficiently while ensuring clear communication. • Perform light data entry tasks to maintain accurate records. • Provide comprehensive support to customers to enhance their experience and satisfaction. • Utilize computer systems to input and retrieve customer information. • Handle inbound and outbound calls effectively to meet customer needs. • Maintain a courteous and detail-oriented demeanor during all customer interactions. • Collaborate with team members to ensure seamless service delivery. • Perform receptionist duties such as greeting visitors and directing calls as needed.
2026-03-30T00:00:00Z

Customer Service Representative

La Grange, IL
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in McCook, Illinois. In this role, you will handle incoming customer inquiries related to waste and garbage collection services, ensuring each interaction is addressed with attention to detail and care. This is a Contract to permanent position that offers the opportunity to contribute to a fast-paced and dynamic environment. Responsibilities:• Manage a high volume of inbound calls daily, addressing customer concerns related to garbage collection services.• Deliver accurate information and solutions to customers while maintaining a positive and detail-oriented demeanor.• Resolve service-related issues promptly using effective problem-solving techniques.• Document customer interactions thoroughly and maintain organized records.• Collaborate with team members while also demonstrating the ability to work independently.• Handle inquiries in a busy and often noisy environment, maintaining focus and attention to detail.• Prioritize tasks effectively to manage multiple responsibilities and competing deadlines.• Ensure customer satisfaction by addressing inquiries with patience and understanding. The salary range for this position is $19 to $20. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-03-30T00:00:00Z

Customer Service Representative

Carol Stream, IL
onsite
Contract / Temporary to Hire
20 - 24 USD / Hourly
We are looking for a dedicated Data Entry Clerk/Customer Service Representative to join our team in Carol Stream, Illinois. In this contract-to-permanent role, you will play a pivotal part in ensuring customer satisfaction by efficiently managing inquiries, orders, and communications. This position offers an excellent opportunity to showcase your organizational and interpersonal skills. Must have experience and comfortability with basic math. Responsibilities:• Respond promptly to customer inquiries via phone, email, and other communication channels.• Process and accurately enter customer orders into the system while ensuring all details are correct.• Handle both inbound and outbound contacts to address customer needs and resolve issues.• Collaborate with internal teams to ensure timely delivery and resolution of customer concerns.• Maintain detailed records of customer interactions and transactions for accurate reporting.• Utilize Microsoft Office tools to manage documentation and communication effectively.• Provide clear and detail-oriented communication to customers, ensuring a positive experience.• Apply basic math skills to verify pricing, calculate totals, and address discrepancies.• Identify opportunities to improve customer service processes and contribute to team efficiency.
2026-03-31T00:00:00Z

Customer Service Representative

Phoenix, AZ
onsite
Temporary
19.5 - 19.5 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Phoenix, Arizona. This contract position focuses on delivering outstanding service to homeowners, addressing inquiries, and ensuring a seamless customer experience. The role offers an excellent opportunity for growth within a dynamic and customer-focused environment. Responsibilities: • Provide courteous and efficient support to homeowners by addressing their questions and resolving concerns. • Respond to inbound inquiries related to escrow, website navigation, and payoff processes. • Identify eligible homeowners for refinancing and refer them to the appropriate department. • Conduct outbound collections activities, focusing on accounts less than 30 days past due. • Direct escalated calls to the appropriate departments based on customer needs. • Achieve performance metrics and maintain high standards of service quality. • Utilize proprietary software systems effectively and provide feedback for improvements. • Collaborate with internal teams to ensure smooth operations and customer satisfaction.
2026-03-31T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements. Responsibilities: • Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing. • Handle cash accurately and securely while adhering to company policies and procedures. • Deliver exceptional customer service by addressing inquiries and resolving account-related issues. • Maintain a detail-oriented and friendly demeanor in all customer interactions. • Assist in managing heavy retail traffic within the branch. • Support branch operations by ensuring compliance with regulatory and security standards. • Respond to inbound calls promptly, providing accurate information and assistance. • Collaborate with team members to meet branch goals and ensure smooth daily operations. • Utilize order entry systems effectively to process transactions and customer requests. • Uphold the confidentiality and security of customer information at all times.
2026-04-01T00:00:00Z

Customer Service Representative

Denver, CO
onsite
Temporary
23.75 - 27.5 USD / Hourly
• Responsible for phone calls and emails regarding product information, warranty and providing directions for service questions, utilizing the current company phone system • Responsible for managing assigning accounts • Answers customer calls/emails, customer requests • Order entry processing, tracking, expediting orders and returns • Collaborate with suppliers, freight forwarders and carriers to ensure the timely processing of international orders • Prepare shipment documentation and other regulatory paperwork required for international shipping • Processes Return Authorizations for damaged products, ensure timely resolutions and customer credits. Also provides support for Regional Managers • Startups and installation requests, scheduling, and tracking of invoices from service providers and POs from customers • LP/Ecommerce program, process orders, and coordinate with distributors on shipments • Serve as liaison and provide support to Ice-O-Matic Regional Managers • Timely order entry for assigned accounts ensuring product compatibility and pricing verification prior to entry • Ability to provide current freight quotes • Provide customers with tracking information upon request with urgency • Proactive communication with all customers about all PO’s issues, lead times and provide continuous follow-up • Standard working hours 7:00 am – 4:00 pm, subject to change • Professional communication with customer service and internal stakeholders • Provide quotes to customers only if an existing program is established • Ability to identify crucial issues and communicate appropriately with urgency to proper internal channels for a quick approach to resolve the issue • Run margin, when applicable and other duties as assigned
2026-04-01T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-27T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
Customer Care Representative – Mortgage Services Dept. Location: Tempe, AZ (100% On-Site | Rio Salado Pkwy & Loop 101 freeway Pay: $20/hour Employment Type: Full-Time Industry: Mortgage & Financial Services About the Role Robert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire a Customer Care Representative. This is a stable, entry-level opportunity with paid training, consistent full-time hours, and clear growth paths—ideal for candidates who enjoy helping people, learning new skills, and building a long-term career in financial services. The role is based in a modern, high-volume call center environment and is 100% on-site. Why You’ll Love This Job • Paid training—no mortgage experience required • Consistent, full-time schedule • Supportive team environment with coaching and development • Entry-level role with long-term career growth in financial services • Stable company in a growing industry with excellent company benefits! Position Overview As a Universal Customer Care Agent, you will support mortgage customers through a mix of inbound and outbound calls. You’ll assist customers with questions related to payments, escrow, and general account inquiries, while also reaching out to customers who may be past due to understand their situation and discuss next steps or available options. Key Responsibilities • Handle inbound calls related to mortgage payments, escrow questions, and general loan support • Conduct outbound calls to customers regarding missed or past-due payments in a professional, customer-focused manner • Provide clear, accurate, and empathetic assistance on all customer inquiries • Document customer interactions accurately in internal systems • Follow all compliance, quality, and customer care standards • Participate in ongoing training, coaching, and performance development Schedule Full-Time – 40 hours per week Monday–Friday Schedules: • Spring/Summer: 9:00 AM – 6:00 PM • Fall/Winter: 10:00 AM – 7:00 PM Monthly Saturday Rotation (1 Saturday per month): • Spring/Summer: 7:00 AM – 11:00 AM Fall/Winter: 8:00 AM – 12:00 PM Qualifications • Prior customer service experience required (call center, retail, administrative, receptionist, or similar) • Strong communication and problem-solving skills • Ability to manage a high call volume while remaining professional and detail-oriented • Comfortable working on-site Monday–Friday with availability for one half day Saturday per month • Interest in learning the mortgage industry and growing within a structured environment Why This Opportunity? • Entry point into a stable and growing mortgage and financial services industry • Paid training and ongoing development • Consistent full-time hours • Clear opportunities for advancement into various mortgage operations roles
2026-04-02T00:00:00Z

Customer Service Representative

Eugene, OR
onsite
Temporary
18 - 23 USD / Hourly
Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.Responsibilities will include:<ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol>
2026-03-13T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Contract / Temporary to Hire
20 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a key role in ensuring customer satisfaction by managing both inbound and outbound communications efficiently. If you have a passion for helping others and thrive in a dynamic environment, we encourage you to apply. Responsibilities:• Handle approximately 10 inbound calls daily, providing prompt and detail-oriented assistance.• Conduct 30 to 80 outbound calls per day once fully trained, ensuring follow-up and resolution for customer inquiries.• Send follow-up links and guide customers through next steps effectively.• Maintain accurate and timely order entry using Salesforce and other systems.• Deliver exceptional customer service, addressing client needs and concerns with a positive attitude.• Collaborate with team members to ensure seamless communication and workflow.• Adhere to company policies and procedures while handling sensitive customer information.• Utilize call center tools to optimize customer interactions and improve efficiency.• Continuously seek opportunities to enhance customer experience and satisfaction.
2026-03-27T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Contract / Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated Customer Service/Logistics Representative to join our team in Bloomington, Minnesota. This Contract to permanent position offers an excellent opportunity to provide exceptional service to customers while developing your skills in a fast-paced environment. The role focuses on handling inquiries, managing orders, and ensuring customer satisfaction through effective communication.Key Responsibilities <ul><li>Track and organize all warehouse inventory for multiple client accounts, including custom and stored trade-show exhibits</li><li>Accurately pick, pack, and ship orders; ensure timely delivery based on tradeshow or client deadlines</li><li>Enter and maintain orders within Exhibit Force system and MS Office Suite</li><li>Communicate with clients via phone and email (in-person interaction is rare)</li><li>Proactively troubleshoot and resolve issues with clients such as damaged products, shipment delays, and client dissatisfaction, offering creative solutions as needed</li><li>Monitor schedules to guarantee products arrive on time </li><li>Assist with general office and warehouse duties</li></ul>
2026-04-02T00:00:00Z

Customer Service Representative

Ontario, CA
onsite
Temporary
24.225 - 28.05 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Ontario, California. In this long-term contract role, you will play a key part in delivering exceptional service to our customers by addressing inquiries, processing orders, and ensuring smooth communication. This position is an excellent opportunity to contribute to a thriving manufacturing environment while developing strong customer relationships. Responsibilities:• Respond promptly to inbound customer inquiries via phone and email, ensuring a positive experience.• Manage order entry and processing with accuracy and attention to detail.• Address customer concerns and provide solutions with attention to detail and in a timely manner.• Handle both inbound and outbound calls to support customer needs effectively.• Collaborate with internal teams to resolve issues and improve service delivery.• Maintain thorough knowledge of company products and services to assist customers efficiently.• Document customer interactions and transactions in the system for accurate record-keeping.• Identify opportunities to enhance customer satisfaction and escalate complex issues when necessary.• Uphold the company's commitment to excellent service standards in every interaction.Light experience/knowledge in HR functions such as compliance for labor laws, investigations and corrective action, and benefits.
2026-04-02T00:00:00Z

Customer Service Representative

Foster City, CA
onsite
Temporary
23 - 26 USD / Hourly
Our client, a healthcare company, is hiring 2-3 customer service professionals to join their team! If you have 2+ years of experience and enjoy creating and building relationships, apply today! Key Responsibilities:<ul><li>Coordinate and accept all patient orders, ensuring financial and therapy qualifications</li><li>Provide exceptional customer service with professional phone etiquette</li><li>Review and qualify orders according to Medicare, Medi-Cal, and contracted payer guidelines</li><li>Collaborate with clinical staff for complex patient orders</li><li>Work with Distribution Manager to ensure timely deliveries and address service failures</li><li>Support departments with strong communication skills and accurate documentation</li><li>Monitor daily and weekly intake reports, open order reports, and participate in Performance Improvement activities</li><li>Respond to customer complaints and track for quality improvement</li><li>Support organizational goals, policies, and shipping processes for medical supplies</li></ul>
2026-04-03T00:00:00Z

Customer Service Representative

Fairfax, VA
onsite
Temporary
18 - 19.5 USD / Hourly
We are seeking a motivated and detail-oriented Customer Service Representative with prior experience in collections or mortgage servicing. The ideal candidate is comfortable handling sensitive financial information and is able to provide professional and empathetic support to clients.Key Responsibilities<ul><li>Handle inbound and outbound customer service calls regarding account status, payments, and general inquiries</li><li>Provide clear and accurate information related to collections or mortgage accounts</li><li>Negotiate payment arrangements and resolve outstanding balances within company guidelines</li><li>Document client interactions thoroughly in the system</li><li>Collaborate with internal teams to resolve customer issues efficiently</li><li>Uphold compliance, confidentiality, and company standards at all times</li></ul>
2026-03-09T00:00:00Z

Customer Service Representative

Indianapolis, IN
remote
Contract / Temporary to Hire
17 - 17 USD / Hourly
We are looking for a dedicated Weekend 3rd shift Spanish Bilingual Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills. Hours for this position will be 10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat. Responsibilities:• Open and manage trouble tickets to address specific customer issues effectively.• Clearly explain product options, associated charges, and promotions to customers.• Navigate customer service systems and tools efficiently to deliver timely assistance.• Resolve routine problems using established procedures and seek guidance for complex issues.• Maintain high-quality performance standards and meet call center metrics.• Promote self-service tools such as organizational applications and web resources.• Provide accurate quotes for rates and encourage customers to consider prepay options.• Inform customers about new or upgraded products and services.• Conduct additional tasks and responsibilities as assigned to support team objectives.
2026-03-17T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-03-27T00:00:00Z

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