<p>We are looking for a Customer Service Coordinator to support customer order management and communication for a manufacturing operation. This Long-term Contract position is ideal for someone who can balance responsive service with careful order handling, shipping coordination, and issue resolution. The person in this role will work closely with customers, internal teams, and distribution partners to keep orders accurate, on schedule, and aligned with customer expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming orders, confirm receipt, and share initial timing details related to product availability and expected shipment schedules.</p><p>• Check order details for completeness and pricing accuracy, making updates when needed to ensure clean processing.</p><p>• Partner with customers and the credit team to address order-related concerns, resolve account issues, and adjust transactions appropriately.</p><p>• Respond to customer questions about product availability, order specifications, shipment details, and supporting documentation.</p><p>• Recommend suitable shipping methods based on customer needs, delivery expectations, and order requirements.</p><p>• Release finalized orders to warehouse teams with clear fulfillment instructions, routing guidance, and ready-to-ship timelines.</p><p>• Monitor outbound shipments by coordinating with freight carriers to confirm timely departures and resolve transportation delays.</p><p>• Provide customers with current product information, including pricing updates, catalogs, promotional materials, and sales support resources.</p><p>• Maintain organized customer and order records while supporting problem resolution for retailers or end consumers in a thorough manner.</p>
We are looking for a Patient Support Associate to join a non-profit healthcare environment in Marietta, Georgia on a contract basis with the potential for a permanent role. This position supports patient registration and front-desk operations by guiding patients through appointments, documentation, and payment processes while creating a welcoming experience. The role also works closely with student interns, faculty, and clinic staff to help maintain accurate records, organized workflows, and responsive service across the clinic.<br><br>Responsibilities:<br>• Welcome patients and visitors, provide clear information about clinic services, and support a positive experience from arrival through check-out.<br>• Coordinate follow-up visits at check-out, prepare required paperwork, and enter patient details accurately into the electronic records system.<br>• Process copays, deductibles, and outstanding balances, ensuring payments are recorded correctly and receipts are issued promptly.<br>• Reconcile daily cash and payment activity by matching collected funds with batch postings and reporting documentation.<br>• Maintain patient charts, visit documentation, and related files so records remain complete, current, and stored in the proper location.<br>• Partner with other clinic departments to route records appropriately while protecting confidentiality and following applicable organizational guidelines.<br>• Assist with compiling clinic-related reports and provide administrative support for special assignments as needed.<br>• Keep front office and shared work areas clean, orderly, and ready for daily patient activity, and report malfunctioning equipment without delay.<br>• Communicate professionally with patients, faculty, and student interns while responding attentively to questions and service needs.
<p>We are looking for a driven Client Solutions Manager to expand our presence in Texas by building strong client relationships and creating new revenue opportunities. This is a permanent position is well suited for a sales specialist who enjoys opening doors, developing strategic partnerships, and guiding clients through consultative business conversations. The role centers on identifying prospect needs, engaging decision-makers, and turning new accounts into long-term business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Develop and pursue new business opportunities across small businesses, mid-sized companies, and enterprise organizations within the assigned market.</p><p>• Create a steady pipeline through outbound outreach, networking, referrals, virtual meetings, face-to-face appointments, and participation in industry events.</p><p>• Engage technology and business leaders, including senior executives, to understand organizational priorities and position appropriate solutions.</p><p>• Lead discovery discussions that uncover client goals, workforce gaps, project demands, and technology-related challenges.</p><p>• Build and execute territory plans designed to increase market share, generate revenue, and achieve or surpass sales targets.</p><p>• Strengthen newly established accounts by nurturing relationships, identifying expansion opportunities, and introducing additional services where appropriate.</p><p>• Serve as a consultative partner by sharing relevant market knowledge, industry trends, and tailored solution recommendations.</p><p>• Maintain consistent communication with stakeholders to identify future initiatives and support ongoing account development.</p><p>• Represent the organization within the local business community to enhance visibility, credibility, and connections in the marketplace.</p>
Client Solutions Manager (Business Development)<br>Overview<br>Robert Half is seeking a driven Client Solutions Manager to focus on new business development and revenue growth across the Dallas market. This role is ideal for a sales professional who thrives on prospecting, opening new doors, winning new clients, and building long-term partnerships. As a consultative seller, you will engage business and technology leaders to identify workforce and project needs while growing a portfolio of strategic accounts.<br>Key Responsibilities<br>New Business Development<br><br>Prospect, develop, and secure new client relationships within SMB, Mid-Market, and Enterprise organizations.<br>Drive revenue growth through cold outreach, networking, referrals, client meetings, and industry events.<br>Build relationships with executive stakeholders, including CIOs, CTOs, CFOs, IT Directors, and business leaders.<br>Conduct consultative discovery conversations to identify hiring, project, and technology consulting opportunities.<br>Create and execute territory plans to consistently exceed sales and revenue goals.<br><br>Relationship & Account Growth<br><br>Convert new client wins into long-term strategic partnerships.<br>Expand existing accounts through cross-selling and consultative solution discussions.<br>Serve as a trusted advisor by providing market insights, workforce trends, and technology staffing solutions.<br>Maintain strong client relationships to uncover additional opportunities and drive ongoing growth.<br><br>What Success Looks Like<br><br>Consistently acquires new logos and develops new business opportunities.<br>Builds strong executive-level relationships and earns trusted advisor status.<br>Demonstrates a hunter mentality with a passion for prospecting and business development.<br>Thinks strategically, acts consultatively, and focuses on long-term account growth.<br>Thrives in a competitive, goal-oriented environment and is motivated by performance and results.<br><br>Qualifications<br><br>3-5+ years of B2B sales, business development, account executive, technology sales, or consultative solution sales experience.<br>Proven success generating new business and exceeding revenue targets.<br>Strong prospecting and pipeline development skills.<br>Executive presence with the ability to engage and influence decision-makers.<br>Excellent communication, negotiation, and relationship-building abilities.<br>Self-motivated, competitive, and results-driven with a strong desire to win.
<p>We are looking for a Client Service Manager to support client relationships and help drive service excellence for a growing insurance organization in Morgan City, Louisiana. This position is ideal for someone who is detail oriented and can balance responsive customer support with strong commercial account knowledge and sound administrative follow-through. The role offers an opportunity to contribute independently while partnering closely with the broader team to maintain high service standards and support business growth.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day service needs for commercial clients, ensuring requests are addressed accurately and in a timely manner.</p><p>• Build and maintain strong client relationships by delivering attentive support and clear communication throughout the account lifecycle.</p><p>• Coordinate policy-related activities such as documentation, renewals, coverage updates, and general account servicing tasks.</p><p>• Assist with billing matters, commission-related questions, and other account inquiries by working across service and accounting processes.</p><p>• Use multiple software platforms to maintain organized client records, track activity, and support efficient account management.</p><p>• Collaborate with internal team members to help resolve service issues and contribute to overall client satisfaction.</p><p>• Work independently on assigned priorities while following guidance and aligning with team objectives.</p><p>• Identify service needs proactively and take initiative to help improve responsiveness and account support.</p><p>• Support operational changes or platform-related updates as needed to maintain continuity in client service.</p><p>• Contribute to the success of the office by providing dependable service and helping strengthen long-term client relationships.</p>
<p>Robert Half Finance & Accounting is working with an industry leading manufacturing client with global operations seeking a Customer Service Specialist to add to their team. In this role, you will support order management and customer communications for a fast-paced distribution environment while working across various departments within the company. This role serves as a key point of contact for customers (both domestic & international), distributors, and internal teams by ensuring orders, product requests, and service issues are handled accurately and efficiently. The ideal candidate brings strong administrative and customer service experience, communicates clearly, and is comfortable coordinating with shipping and sales teams to deliver a high-quality customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer, distributor, and internet orders from receipt through completion while maintaining accuracy and timely follow-up.</p><p>• Provide clear information to customers regarding product pricing, stock status, shipping timelines, and available discounts.</p><p>• Handle requests for product literature, price books, instruction manuals, and related support materials.</p><p>• Coordinate special parts orders and product sample requests for customers as well as the sales team.</p><p>• Work closely with the shipping department to align order fulfillment, delivery details, and logistics needs.</p><p>• Respond promptly to email inquiries from distributors and homeowners with accurate and attentive service.</p><p>• Support the resolution of product returns, warranty matters, and shortage claims by gathering details and coordinating next steps.</p><p>• Build and maintain positive customer relationships through responsive service and consistent communication.</p><p>• Assist with additional administrative and service-related tasks as needed to support daily operations.</p>
<p><strong>Customer Service Specialist</strong></p><p><strong>Brief Job Description:</strong></p><p>The Customer Service Specialist provides support to customers by answering questions, resolving issues, processing requests, and delivering a positive service experience.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, or chat</li><li>Resolve issues related to orders, billing, products, or services</li><li>Document customer interactions in CRM or ticketing systems</li><li>Escalate complex issues to appropriate departments</li><li>Process returns, refunds, or service requests as needed</li><li>Maintain service quality and meet response-time goals</li></ul>
<p>A residential construction company is looking for a <strong>Customer Care Specialist</strong> to become the bridge between homeowners and the internal construction/service team. This role is more relationship-focused than a traditional customer service position and is ideal for someone who knows how to <strong>listen, organize, follow up, and actually get things resolved.</strong></p><p>You’ll work with homeowners after projects are completed, helping coordinate warranty requests, service appointments, repairs, and follow-up communication.</p><p><br></p><p><strong>Your Responsibilities:</strong></p><ul><li>Serve as a primary contact for homeowners with service and warranty questions</li><li>Receive and document warranty and repair requests</li><li>Review requests and determine the appropriate next step</li><li>Coordinate inspections, repairs, and service appointments</li><li>Communicate with homeowners regarding schedules and expectations</li><li>Work closely with construction managers, vendors, subcontractors, and service technicians</li><li>Track open requests until completion</li><li>Follow up with internal teams when work remains outstanding</li><li>Maintain detailed records of customer interactions and completed work</li><li>Research previous work orders and project information</li><li>Assist with homeowner documentation and correspondence</li><li>Escalate complex or sensitive customer concerns</li><li>Identify recurring service issues and communicate trends to management</li><li>Provide a professional customer experience throughout the resolution process</li></ul>
<p>We are looking for a Customer Service Representative to support a fast-paced manufacturing operation in Kentucky on a permanent hire. This permanent opening is a key point of contact for customers, helping ensure orders, delivery requests, and service needs are handled with accuracy and professionalism. The ideal candidate is organized, responsive, and comfortable coordinating with internal teams to deliver a positive customer experience while maintaining detailed records and performance data.</p><p><br></p><p>Responsibilities:</p><p>• Enter customer orders accurately and promptly while coordinating relevant details with internal teams and external contacts.</p><p>• Serve as the primary contact for incoming calls and address customer questions, concerns, and service issues with professionalism and urgency.</p><p>• Partner with the sales team to share account activity, buying trends, and other insights that support stronger customer relationships.</p><p>• Review customer needs on an ongoing basis to confirm expectations, identify service opportunities, and improve overall satisfaction.</p><p>• Compile recurring reports and performance data, including tracking information related to sales initiatives and customer activity.</p><p>• Communicate regularly with management regarding account updates, service issues, and progress on key tasks.</p><p>• Coordinate with scheduling, shipping, and other departments to support delivery timelines, order fulfillment, and customer requirements.</p><p>• Maintain quote logs, sales records, and customer account documentation, making timely updates and corrections when needed.</p><p>• Monitor open and delayed orders, follow up to resolve issues quickly, and help ensure customers receive accurate status updates.</p><p>• Follow workplace safety guidelines consistently and contribute suggestions that support a safer work environment.</p>
<p>Robert Half is seeking customer service professionals for current and upcoming opportunities with Cincinnati and Northern Kentucky employers. If you’re comfortable helping people, resolving issues, and documenting conversations accurately, we’d like to connect.</p><p><strong>What you may do:</strong></p><ul><li>Respond to customer questions by phone, email, or chat</li><li>Research issues and provide clear, timely answers</li><li>Enter and update information in customer management systems</li><li>Process requests, orders, or account changes</li><li>Partner with other teams to resolve more complex concerns</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns.<br>• Process orders accurately and efficiently, ensuring all details are captured correctly.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Resolve customer issues promptly, coordinating with internal teams when necessary.<br>• Provide clear and accurate information about products, services, and company policies.<br>• Strive to exceed customer satisfaction standards by offering exceptional service.<br>• Follow established procedures and guidelines for call center operations.<br>• Monitor and manage multiple customer accounts simultaneously.<br>• Identify opportunities to improve service processes and share feedback with management.
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days.<br><br>Responsibilities:<br>• Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests.<br>• Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues.<br>• Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution.<br>• Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively.<br>• Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships.<br>• Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures.<br>• Support additional service initiatives and department projects as directed by leadership.<br>• Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
We are looking for a customer-focused individual to join a growing team in Teaneck, New Jersey as a Customer Service Representative. This Long-term Contract position is ideal for someone who can confidently support billing and payment-related inquiries while delivering clear, consistent service across every interaction. The role offers collaborative training, hands-on customer support work, and the opportunity to assist clients with online payment tools, account questions, and issue resolution in a fast-paced environment.<br><br>Responsibilities:<br>• Guide customers through the online payment platform, including one-time payments and recurring payment setup.<br>• Clarify billing and payment process updates for customers and answer questions related to account changes.<br>• Investigate payment or invoice concerns, resolve routine issues, and route more complex matters to the appropriate team.<br>• Support billing activities by assisting with accounts receivable inquiries, reconciliation questions, and credit-related account concerns.<br>• Maintain accurate records of customer conversations, account adjustments, and completed resolutions within company systems.<br>• Partner with teams across financial services, billing, credit, sales, operations, and customer experience to address customer needs effectively.<br>• Manage challenging interactions with patience and care while working toward practical solutions.<br>• Identify recurring service issues or process gaps and share trends with leadership for follow-up.<br>• Assist customers during the move from BillTrust to the MyIWS payment solution by explaining updates and providing portal support.
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions.<br>• Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues.<br>• Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current.<br>• Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution.<br>• Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity.<br>• Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards.<br>• Coordinate with internal teams when necessary to escalate issues and ensure timely customer support.<br>• Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
We are looking for a Customer Service Representative to support vendor and client account activities from Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works well in a fast-paced call center setting, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, help clarify payment and enrollment details, and ensure account information is complete and up to date.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Guide customers through payment methods, registration steps, and account expectations with professionalism and clarity.<br>• Enter new information and revise existing records accurately within company databases and account management systems.<br>• Record each conversation, status update, and planned next step to maintain complete interaction histories.<br>• Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still pending.<br>• Examine account records for inconsistencies, investigate issues, and work directly with customers to correct errors.<br>• Coordinate with internal teams to help move account matters forward and support timely issue resolution.<br>• Achieve established targets for call activity, service quality, productivity, and customer experience.
<p>We are looking for a detail-oriented Customer Service Representative to support customers and internal teams from our Northborough, Massachusetts location. This role combines customer communication, order coordination, and record accuracy in a regulated environment, with a strong focus on timely service and dependable follow-through. The ideal candidate brings experience handling customer requests, processing orders, and maintaining organized documentation while working closely with sales, shipping, and operations.</p><p><br></p><p>Responsibilities:</p><p>• Build a strong understanding of company products, service workflows, order procedures, and quality standards to provide accurate support.</p><p>• Assist assigned customer accounts by answering questions related to products, order progress, shipment updates, and general service needs.</p><p>• Enter customer orders, quotations, invoices, and account details into company systems with a high level of accuracy and completeness.</p><p>• Confirm item availability, share expected delivery timelines, and communicate delays, backorders, or supply concerns to customers and internal partners.</p><p>• Review required prescriptions and supporting documents, ensuring records are complete and properly maintained.</p><p>• Handle product return requests, create return authorizations in line with company policy, and document all related activity.</p><p>• Record customer interactions, concerns, and resolutions thoroughly, addressing routine issues directly and escalating more complex matters when needed.</p><p>• Coordinate with sales, shipping, and operations teams to support accurate fulfillment and consistent customer service outcomes.</p><p>• For international account support, prepare shipments and manage export paperwork, customs documentation, freight coordination, and commercial invoice requirements for compliant delivery.</p><p>• Contribute to outreach efforts, special assignments, workspace organization, and departmental coverage as business needs require.Northborough</p>
<p>Robert Half's client is looking for a detail-oriented order entry clerk for a long term coverage within their Customer Service department!</p><p><br></p><p>Responsibilities include:</p><p>- Customer service</p><p>- Email correspondence</p><p>- Processing orders</p><p>- Order entry (high volume)</p><p>- Collaborating with sales team and customers</p><p>- Ensuring timely delivery of orders</p><p>- ERP experience is a MUST!</p><p>- Ability to work in a fast paced environment</p><p><br></p><p>Start Date: Asap!</p><p>Duration: ~3 months</p><p>Hours: 8:30am-5pm | M-F</p><p>Work type: Remote</p><p>Pay Rate: $18-$20 (based on experience)</p><p><br></p><p>**If interested, APPLY now!</p>
<p>A growing service organization in Parsippany NJ is seeking a <strong>Customer Service Coordinator</strong> to join its customer service and dispatch support team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage multiple priorities throughout the day.</p><p><br></p><p>Responsibilities</p><ul><li>Handle incoming customer calls, emails, and service requests</li><li>Communicate appointment updates, schedule changes, and technician information</li><li>Support dispatch operations by gathering and maintaining accurate service information</li><li>Document customer interactions and service details within company systems</li><li>Follow up on open customer matters and ensure timely resolution</li><li>Coordinate with dispatch, technicians, and internal departments to support daily operations</li><li>Maintain accuracy and organization while managing a high volume of activity</li></ul><p><br></p><p><br></p>
We are looking for a Customer Service Representative to join a service-focused team in Strongsville, Ohio. This contract opportunity with potential for a permanent role is ideal for someone who communicates with confidence, stays organized in a fast-paced environment, and can quickly become a dependable resource for customers and internal teams. The person in this role will support daily customer interactions, maintain accurate records, and help ensure orders and service requests are handled efficiently from start to finish.<br><br>Responsibilities:<br>• Respond to incoming customer calls and inquiries with professionalism, providing timely support and clear follow-up.<br>• Enter and update customer, order, and service information accurately within company systems, including SAP and Microsoft Office tools.<br>• Assist customers with requests related to products, order status, and general service needs while delivering a positive experience.<br>• Prepare and maintain detailed documentation, reports, and records to support daily operations and service tracking.<br>• Coordinate with internal departments to resolve customer issues, clarify information, and keep requests moving forward.<br>• Manage multiple tasks throughout the day while maintaining attention to detail and meeting service expectations.<br>• Support process-related updates and workflow changes as needed, adapting quickly to new procedures and system requirements.
<p>We are seeking customer-focused and professional <strong>Call Center Representatives</strong> to join a busy team in Wall Township, NJ. In this role, you will serve as the first point of contact for customers, handling inbound and outbound calls, answering inquiries, resolving issues, and providing exceptional service.</p><p><br></p><p>This is an excellent opportunity for individuals with strong communication skills who thrive in a fast-paced, high-volume call center environment.</p><p><br></p><p>Responsibilities</p><ul><li>Handle a high volume of inbound and outbound customer calls professionally and efficiently.</li><li>Respond to customer inquiries regarding products, services, accounts, and general requests.</li><li>Accurately document customer interactions and update information within company systems.</li><li>Research and resolve customer concerns while providing timely follow-up when needed.</li><li>Process requests, orders, and account updates with a high degree of accuracy.</li><li>Meet productivity, quality, and customer service performance metrics.</li><li>Collaborate with internal departments to address customer needs and resolve escalated issues.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li></ul><p><br></p>
<p>Do you enjoy helping people, solving problems, and turning frustrating situations into positive experiences? We're looking for a personable and detail-oriented <strong>Customer Service Representative</strong> to join a leading machinery manufacturing company in Ripon, Wisconsin. In this contract-to-permanent role, you'll be the trusted voice customers rely on for support, guidance, and solutions, helping homeowners navigate product questions, warranty concerns, and service needs with confidence. This is a great opportunity for someone who thrives on building relationships, providing exceptional customer care, and making a meaningful impact with every interaction.</p><p><br></p><p>What You'll Do</p><ul><li>Serve as a primary point of contact for residential customers, delivering friendly, customer-focused support over the phone and through online channels.</li><li>Assist customers with product questions, warranty coverage, service inquiries, and basic troubleshooting.</li><li>Respond promptly and accurately to customer requests through Zendesk, ensuring every inquiry receives timely follow-up.</li><li>Evaluate customer concerns and coordinate with service partners or escalation teams when advanced technical support is needed.</li><li>Maintain detailed and accurate records of customer interactions, resolutions, and follow-up activities within the support system.</li><li>Develop a strong understanding of the company's residential product line to provide knowledgeable and effective assistance.</li><li>Approach every interaction with empathy, professionalism, and a commitment to customer satisfaction.</li><li>Support additional customer service and administrative initiatives that contribute to team success.</li></ul><p>What We're Looking For</p><ul><li>A genuine passion for helping customers and delivering outstanding service.</li><li>Strong communication skills with the ability to explain information clearly and confidently.</li><li>Excellent organizational skills and attention to detail.</li><li>A positive, patient approach when handling questions and resolving concerns.</li><li>The ability to multitask and adapt in a fast-paced environment.</li><li>Experience in customer service, call center support, retail, hospitality, or a related customer-facing role is a plus.</li></ul><p>Why You'll Love This Opportunity</p><p>This role offers the chance to join a respected manufacturer where your work directly impacts the customer experience. If you're someone who enjoys connecting with people, solving challenges, and creating positive outcomes every day, we'd love to connect with you.</p>
We are looking for a Customer Service Representative to support a non-profit organization in Madison, Wisconsin through a Long-term Contract opportunity. This position focuses on delivering helpful, timely service to callers while accurately processing customer information and orders. The ideal candidate is comfortable working in a call center setting, handling a steady volume of inbound interactions, and providing attentive support across multiple customer needs.<br><br>Responsibilities:<br>• Respond to incoming calls with empathy and a strong focus on customer satisfaction.<br>• Enter orders and customer details accurately while maintaining organized and up-to-date records.<br>• Assist individuals with questions, requests, and service-related concerns in a clear and efficient manner.<br>• Manage high-volume call activity in a structured call center environment while meeting service expectations.<br>• Place outbound calls when follow-up is needed to confirm information, resolve issues, or provide updates.<br>• Document customer interactions thoroughly to ensure continuity and accurate account handling.
<p>We’re looking for a Customer Service Representative to join a financial services team in Oshkosh, Wisconsin. This Contract-to-permanent opportunity is ideal for someone who enjoys helping customers, solving problems, and providing a great service experience. </p><p><br></p><p> The role will be primarily focused on online chat and video chat support, assisting customers with questions, service requests, account needs, and everyday financial solutions. You’ll also assist with transaction processing and problem resolution while working in a fast-paced environment where communication, professionalism, and accuracy are key. If you’re a strong communicator who enjoys connecting with people and finding solutions, this could be a great opportunity to build a long-term career in financial services. </p><p><br></p><p> Responsibilities: </p><p>• Respond to inbound customer inquiries by phone and provide clear, courteous support for a wide range of service needs. • Handle everyday financial transactions accurately, including deposits, withdrawals, payments, check-related requests, and other account activities. </p><p>• Support customers with opening, updating, and closing consumer accounts while addressing questions about account features and access. </p><p>• Assist with applications for credit cards, loans, and related financial products, helping customers understand available options. </p><p>• Strengthen customer relationships by identifying needs, explaining relevant services, and offering appropriate product recommendations. </p><p>• Complete order entry and account maintenance tasks with close attention to detail while keeping records current and accurate. </p><p>• Balance assigned cash handling duties and process daily deposit-related activities in accordance with established procedures. </p><p>• Resolve customer concerns efficiently while following security, privacy, and regulatory guidelines at all times. </p><p>• Stay informed on current products, services, and promotions and contribute to a positive customer experience across branch and phone interactions.</p>
We are looking for a Customer Service Representative to join a waste and environmental services team in Illinois. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing service-related requests, and supporting daily office operations in a fast-paced setting. The person in this role will serve as a key point of contact for customers, ensuring concerns are addressed professionally while maintaining accurate service and account records.<br><br>Responsibilities:<br>• Respond to inbound customer calls and messages, provide account assistance, and handle service-related questions with professionalism and care.<br>• Work closely with internal teams to investigate and resolve billing concerns, service disputes, and other customer issues in a timely manner.<br>• Speak with customers to gather needed information, enter details into company systems, and maintain accurate records for accounts and service requests.<br>• Prepare service agreements, process order-related documentation, calculate applicable fees, collect deposits, and update account changes such as address revisions or service cancellations.<br>• Accept customer payments, support bank deposit processing, and complete general administrative tasks that help keep the office running efficiently.<br>• Identify opportunities to introduce customers to additional or expanded services when appropriate and communicate customer needs or trends to team leadership.<br>• Escalate service failures to the appropriate departments for review and follow through to support satisfactory resolution.<br>• Deliver a positive customer experience by resolving concerns with practical, cost-conscious, and environmentally responsible solutions.
<p>Position Overview</p><p>We are seeking a professional and customer-focused Customer Service Representative to join a growing team. This role is responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment.</p><p><br></p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and other communication channels.</li><li>Provide accurate information regarding products, services, and policies </li><li>Resolve customer concerns and troubleshoot issues in a timely manner</li><li>Maintain accurate customer records and document interactions.</li><li>Process orders, requests, and account updates as needed.</li><li>Collaborate with internal departments to ensure customer needs are met.</li><li>Maintain a high level of professionalism and customer satisfaction.</li></ul><p><br></p>