209 results for Client Service jobs

Customer Service

Charlotte, NC
onsite
Temporary
17.4135 - 20.163 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Associate to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a vital role in delivering exceptional support to customers by addressing inquiries, managing orders, and resolving issues efficiently. This opportunity is ideal for someone who thrives in a fast-paced environment and excels at building strong relationships while maintaining meticulous records. Responsibilities: • Respond to customer inquiries promptly, gather necessary details, and resolve issues or escalate them as needed. • Build and maintain positive relationships with customers to ensure satisfaction and loyalty. • Process and manage customer orders accurately, including quoting and order entry. • Review purchase orders for pricing accuracy and ensure all data is correctly recorded. • Utilize Oxaion software to handle order entry, scheduling, and customer account management. • Maintain organized and accurate records of customer transactions, communications, and complaints. • Coordinate with internal teams to ensure smooth workflows and timely order processing. • Assist with special projects and tasks assigned by the Operations Manager, ensuring completion within deadlines. • Use Microsoft Office applications for administrative tasks and documentation. • Travel occasionally for training and customer site visits, as required.
2026-02-18T00:00:00Z

Customer Service

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a dependable and customer-focused Bilingual Customer Service Representative (Spanish/English) to support a high-volume service environment. This role requires strong communication skills, attention to detail, and the ability to handle multiple customer inquiries efficiently and professionally. Responsibilities<ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with account questions, service requests, and issue resolution</li><li>Enter and update customer information accurately in the system</li><li>Respond to emails and online inquiries in a timely manner</li><li>Escalate complex concerns to appropriate departments when needed</li><li>Track interactions and maintain detailed documentation</li><li>Provide clear explanations of services, policies, and next steps</li><li>Maintain professionalism and empathy during difficult conversations</li></ul>
2026-02-20T00:00:00Z

Customer Service

North Bergen, NJ
onsite
Permanent
60000 - 70000 USD / Yearly
We are seeking a highly organized and client-focused Customer Service and Account Manager to join our logistics team. This role is responsible for managing day-to-day operations for apparel clients, ensuring exceptional service, timely deliveries, and strong client relationships. The ideal candidate will have experience in logistics, supply chain, or apparel distribution and possess excellent communication and problem-solving skills. Key Responsibilities:<ul><li>Serve as the primary point of contact for assigned apparel clients, managing all inquiries and service requests.</li><li>Oversee order processing, shipment tracking, and delivery schedules to ensure accuracy and timeliness.</li><li>Coordinate with internal teams (warehouse, transportation, and operations) to resolve issues and meet client expectations.</li><li>Monitor inventory levels and assist clients with replenishment planning.</li><li>Prepare and analyze reports on shipment status, performance metrics, and account activity.</li><li>Handle escalations promptly and provide proactive solutions to prevent service disruptions.</li><li>Maintain strong relationships with clients through regular communication and account reviews.</li><li>Identify opportunities for process improvements and upselling additional services.</li></ul>
2026-02-25T00:00:00Z

Customer Service

Syracuse, NY
onsite
Temporary
18 - 21 USD / Hourly
Robert Half is currently hiring a Customer Service Representative for a reputable organization in the Syracuse area. This contract role is ideal for someone who thrives in a fast‑paced environment and enjoys helping customers resolve questions and issues with professionalism. Key Responsibilities<ul><li>Handle incoming calls, emails, and inquiries from customers</li><li>Provide accurate information, troubleshoot issues, and ensure high‑quality service</li><li>Document customer interactions, updates, and resolutions in internal systems</li><li>Maintain knowledge of company products, policies, and procedures</li><li>Collaborate with internal teams to resolve escalated issues</li><li>Assist with administrative tasks including data entry, order processing, and account updates</li><li>Maintain a positive, customer‑focused attitude in all interactions</li></ul>
2026-03-02T00:00:00Z

Customer Service

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a professional and friendly Bilingual Customer Service Representative to support one of our clients. This role is ideal for someone who enjoys helping people, handling inquiries, and providing excellent service in a fast-paced environment. Responsibilities<ul><li>Answer incoming calls and respond to emails from customers</li><li>Communicate with clients in both English and Spanish</li><li>Provide information about services, policies, and procedures</li><li>Resolve customer questions and concerns professionally</li><li>Enter and update information in company systems</li><li>Document interactions and maintain accurate records</li><li>Route requests to the appropriate departments</li><li>Assist with general administrative tasks as needed</li></ul>
2026-02-26T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry. Responsibilities: • Respond to a high volume of inbound calls, providing timely and attentive assistance to customers. • Support customers with tasks such as opening new accounts, updating account information, and resolving concerns. • Deliver accurate and detailed information about banking products and services. • Record customer interactions and transactions thoroughly in the system to maintain accurate records. • Work collaboratively with team members to ensure a seamless and efficient customer experience. • Analyze customer needs and recommend suitable banking solutions. • Handle sensitive customer information responsibly and in compliance with banking regulations. • Stay informed about banking products, services, and procedures to provide up-to-date assistance.
2026-03-11T00:00:00Z

Client Service Representative

Las Vegas, NV
onsite
Temporary
20.25 - 20.25 USD / Hourly
We are offering a long-term contract employment opportunity for a Client Service Representative in Las Vegas, NV. Key Responsibilities <ul><li>Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </li><li>Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </li><li>Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. </li><li>Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </li><li>Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance. </li></ul>
2026-02-26T00:00:00Z

Client Services Representative

Sanford, ME
onsite
Permanent
49000 - 54000 USD / Yearly
We are looking for a dedicated Client Services Representative to join our team in Sanford, Maine. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries and needs are addressed efficiently and professionally. You will collaborate with various departments to deliver accurate quotes, process orders, and provide exceptional service that aligns with company standards. Responsibilities: • Serve as the main liaison between customers, sales representatives, and internal departments to ensure seamless communication and service delivery. • Process customer quotes, purchase orders, and warranties with accuracy and attention to detail. • Log and maintain call and data records in company systems, ensuring all customer interactions are documented. • Coordinate with engineering teams to provide clear answers and solutions to customer inquiries. • Resolve customer issues promptly, including warranty and non-warranty concerns, troubleshooting, and service incidents. • Maintain comprehensive knowledge of product features, benefits, and warranties to assist customers effectively. • Uphold the company's quality assurance and customer satisfaction programs to address complaints and improve service standards. • Ensure compliance with company policies, including time management and productivity benchmarks. • Utilize Lean tools and concepts to identify and eliminate inefficiencies, improving processes and customer satisfaction. • Perform additional duties as assigned by supervisors or managers to support team objectives.
2026-03-02T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary
21 - 23 USD / Hourly
About the Role Robert Half is partnering with a well-established insurance organization seeking a detail-oriented Client Services Representative to support their compliance and operations team. This role has a strong administrative and coordination focus, assisting with client documentation, internal processes, and regulatory recordkeeping.The ideal candidate is highly organized, enjoys supporting internal teams and clients, and thrives in a structured environment where accuracy and follow-through are important.Key Responsibilities<ul><li>Provide administrative support to the client services and compliance teams</li><li>Assist with maintaining and updating client records, compliance documentation, and internal files</li><li>Track deadlines, renewals, and required documentation related to client accounts</li><li>Coordinate with internal departments to gather information and ensure client files are complete and compliant</li><li>Maintain organized databases, spreadsheets, and document tracking systems</li><li>Assist with preparing documentation for internal reviews and audits</li><li>Respond to client inquiries and support requests in a professional and timely manner</li><li>Support scheduling, document preparation, and other administrative tasks as needed</li></ul>
2026-03-06T00:00:00Z

Member Services

Dayton, OH
onsite
Contract / Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position provides an excellent opportunity to move into a long-term role based on performance. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality service to members. Responsibilities:• Perform accurate data entry into member portals and validate submissions with confirmation numbers.• Process enrollments and maintain eligibility records efficiently.• Generate and analyze reports to support member services operations.• Communicate with vendors and representatives to address inquiries and resolve issues.• Manage mail distribution and ensure proper scanning and indexing of documents.• Respond to inbound calls professionally, addressing member questions and concerns.• Coordinate schedules and appointments to meet member needs.• Utilize Microsoft Excel and Word for documentation and reporting.• Handle email correspondence promptly to support member inquiries.• Maintain attention to detail while performing order entry tasks to ensure accuracy. For immediate consideration, call 937.224.8326.
2026-02-25T00:00:00Z

Client Service Associate

Sylvania, OH
onsite
Permanent
0 - 0 USD / Yearly
We are looking for a Client Service Associate to join our team in Sylvania, Ohio. In this role, you will provide vital support, ensuring seamless operations and delivering outstanding service to our clients. This position requires a proactive approach to managing tasks, maintaining compliance, and fostering strong relationships with both clients and team members. Responsibilities:• Address client inquiries promptly, resolve issues efficiently, and nurture client relationships to ensure high satisfaction levels.• Organize and prioritize multiple tasks and processes, guaranteeing accuracy and timely completion.• Prepare, maintain, and update client documentation, records, and reports while adhering to regulatory and compliance standards.• Coordinate communication between clients and the Relationship Manager, including scheduling meetings and facilitating correspondence.• Assist with account management tasks such as opening and closing accounts, updating client information, and processing transactions accurately.• Generate and distribute regular reports on account activity, performance metrics, and other client-related data.• Ensure all actions and processes comply with company policies, industry regulations, and legal standards.• Collaborate with the Relationship Manager and team members to support company goals and drive success.• Actively participate in meetings with Financial Advisors and the Relationship Manager to enhance understanding and take on additional responsibilities.• Contribute to process improvements and procedural enhancements to optimize efficiency and productivity.
2026-03-03T00:00:00Z

Client Services Specialist

Miami, FL
onsite
Contract / Temporary to Hire
18 - 19 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Miami, Florida. In this role, you will play a pivotal part in supporting clients and ensuring they receive the assistance they need, while maintaining confidentiality and a high standard of conduct. This is a Contract to permanent position within the detail-oriented services industry, offering the opportunity to grow and contribute to our mission of providing exceptional legal support. Responsibilities: • Conduct interviews with clients to assess their needs and circumstances. • Screen applicants for eligibility and provide guidance on next steps. • Refer clients to appropriate resources or services based on their specific situations. • Distribute educational materials and general information to applicants for self-help purposes. • Assist with clinics and outreach events organized by the program. • Perform intake duties at designated outreach sites as required. • Communicate effectively with clients, ensuring respect and confidentiality are upheld. • Utilize the case management system to manage and document client interactions. • Collaborate with team members to promote a spirit of teamwork and cooperation. • Adhere to supervisor directions and organizational protocols in daily tasks.
2026-03-10T00:00:00Z

Client Services Specialist

Boston, MA
onsite
Temporary
28 - 30 USD / Hourly
This position supports the Investment Consulting Services team with a blend of operational and administrative responsibilities. The role acts as a liaison with investment managers, vendors, custodians, and clients, handling client paperwork (brokerage accounts, agreements, trade authorizations), tracking and logging financial transactions, and coordinating compliance for client documentation. Additional duties include preparing tax packages, supporting client meetings, organizing financial documents, and facilitating communications between clients and staff. Key Qualifications & Experience to Target: Associate’s Degree or higher (Bachelor’s preferred but not required). Minimum 2 years of administrative support experience in a detail oriented services environment; prior experience in wealth management, investment, or tax/accounting firms is strongly preferred. Strong client service orientation, professionalism, and teamwork mindset. High attention to detail, process-orientation, and ability to manage transactional accuracy/compliance. Proven ability to manage multiple deadlines independently and proactively. Superior communication skills (both verbal and written) for working with internal and external stakeholders of varying seniority. Advanced proficiency in Microsoft Excel and PowerPoint. Solid experience with Teams, Word, and Outlook. Demonstrated experience tracking transactions, preparing or filing sensitive client documentation, and organizing meetings/materials. Comfort working in a fast-paced, high-accountability environment.
2026-03-12T00:00:00Z

Client Services Specialsit

Montgomery, AL
onsite
Temporary
18 - 21 USD / Hourly
Company Overview:Join our team and become part of an organization known for innovation, growth, and a commitment to both business success and employee well-being. We are a leading firm in our industry, consistently recognized for our high ethical standards and ability to match great companies with talented professionals (Source: Q1 2026_The Demand for Skilled Talent.pdf).Position Overview:We are seeking a detail-oriented Administrative Assistant to support our client-focused operations. In this role, you will play a critical part in managing client order needs, providing timely updates, and ensuring accurate documentation using Microsoft Excel. Your contributions will be instrumental in delivering exceptional service and maintaining organized, efficient workflows.Key Responsibilities:<ul><li>Serve as a point of contact for client order requests and updates, ensuring prompt and accurate communication.</li><li>Maintain and update order tracking files, utilizing Microsoft Excel for efficient data entry, organization, and reporting.</li><li>Review, organize, and manage digital and hard copy files to ensure information is readily accessible and compliant with company standards.</li><li>Support administrative operations, including scheduling, document preparation, and workflow improvement projects.</li><li>Collaborate with team members to resolve client inquiries and proactively provide order status updates.</li><li>Uphold confidentiality and accuracy in all client and internal documentation (Source: Q1 2026_The Demand for Skilled Talent.pdf).</li></ul>
2026-02-27T00:00:00Z

Customer Service / Call Center

Chattanooga, TN
onsite
Temporary
16 - 20 USD / Hourly
Customer Service / Call Center Positions (Chattanooga & North Georgia – 100% Onsite)Are you looking to advance your career in customer service or call center roles? Robert Half Administrative, Customer Support, and Human Resources is actively hiring for 100% onsite positions with top employers in Chattanooga and North Georgia. We partner with leading organizations across a variety of industries to connect skilled professionals to rewarding opportunities. If you are seeking a position in administrative, customer support, or human resources, Robert Half is the only staffing service in the Chattanooga area specializing exclusively in these roles. Benefits of working with Robert Half Administrative, Customer Support, and Human Resources:<ul><li>Exclusive access to sought-after positions at respected local employers</li><li>Personalized career guidance and ongoing professional support</li><li>Opportunities across a wide range of industries for flexibility and growth</li><li>Specialized expertise in administrative, customer support, and HR placements</li><li>Proven track record of successful placements and advancement opportunities</li></ul>Ready to take the next step? Please submit your resume online and call our office for an immediate interview at 423-265-5561.Join Robert Half Administrative, Customer Support, and Human Resources—your local experts in building successful careers in Chattanooga and North Georgia.
2026-02-28T00:00:00Z

Customer Support Sales

Torrance, CA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a motivated and customer-oriented, detail-oriented individual to join our team as a Customer Support Sales Representative in Torrance, California. In this Contract to permanent position, you will play a pivotal role in delivering exceptional service while supporting sales efforts. This role offers an exciting opportunity to engage with customers, showcase products, and contribute to a dynamic manufacturing environment. Responsibilities: • Greet customers warmly and assist them in identifying their needs, ensuring a positive interaction. • Provide detailed information about products and services to help customers make informed purchasing decisions. • Promote and sell products on-site, utilizing effective sales techniques to meet or surpass sales targets. • Conduct product demonstrations to showcase features and benefits, addressing customer inquiries and concerns. • Build and maintain strong relationships with customers to encourage repeat business and referrals. • Manage inventory to ensure merchandise is well-stocked, organized, and visually appealing. • Record and maintain accurate sales transactions and prepare reports on sales performance as required. • Collaborate with team members to deliver seamless customer service and support shared sales strategies.
2026-03-12T00:00:00Z

Consumer Service Representative

Dunbridge, OH
onsite
Temporary
18 - 18 USD / Hourly
We are looking for a dedicated Consumer Service Representative to join our team. In this role, you will provide exceptional customer support within a manufacturing environment, ensuring smooth communication and efficient handling of inquiries. This is a contract position, ideal for individuals who excel in multitasking and have a keen eye for detail. Responsibilities:• Respond promptly to inbound calls, addressing customer inquiries with professionalism.• Handle outbound calls to follow up on customer needs and provide resolutions.• Process and manage order entries accurately to maintain operational efficiency.• Utilize Microsoft Office tools, including Word, Outlook, and Excel, to complete daily tasks effectively.
2026-03-04T00:00:00Z

Customer Service Lead

Temple, PA
onsite
Permanent
40000 - 55000 USD / Yearly
Robert Half is currently working with a client on their search for a Customer Service Lead with excellent communication skills, strong interpersonal skills and a strong sense of urgency. As the Customer Service Lead, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills. What you get to do everyday· Account/Database Management· Order Management· Resolve customer inquiries/analyze feedback· Assist in developing and improving customer policies and procedures· Strategic Planning· Monitor workload distribution and ensure adequate coverage· Collaborate with other departments on best practices· Train, Coach, and Mentor Customer Service Team
2026-02-20T00:00:00Z

Customer Service Representative

Bridgeport, NJ
onsite
Temporary
25 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Bridgeport, New Jersey. This is a long-term contract position where you will play a key role in assisting customers, managing inquiries, and ensuring smooth order processes. The ideal candidate will have strong communication skills, the ability to work independently, and a proactive approach to problem-solving. Responsibilities: • Respond to inbound customer calls and address inquiries with attention to detail and in a timely manner. • Process customer orders with accuracy and attention to detail. • Coordinate with internal teams and external vendors to resolve issues and ensure customer satisfaction. • Schedule repair work and communicate with mechanics and vendors as needed. • Handle purchase orders, manage vendor communications, and oversee tow arrangements. • Close repair orders efficiently while maintaining clear records. • Utilize internal systems effectively, adapting quickly to the company's software. • Provide consistent updates to customers regarding their orders or service requests. • Ensure all interactions align with company policies and customer service standards.
2026-03-12T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We are seeking an experienced Customer Service Representative for a contract-to-permanent opportunity within the manufacturing sector. This position offers the chance to work in a dynamic environment alongside collaborative colleagues focused on delivering outstanding customer experiences.Key Responsibilities:<ul><li>Accurately provide price and delivery quotations, enter customer orders, and manage schedule adjustments.</li><li>Monitor assigned customer accounts, including demand forecasting, order expediting, and ongoing account detail maintenance.</li><li>Work in partnership with sales, supply chain, and manufacturing teams to address delivery performance concerns and ensure seamless fulfillment.</li><li>Maintain a high level of product and account knowledge through regular training and hands-on management.</li><li>Communicate commercial terms and product details confidently with customers and sales teams.</li><li>Proactively manage orders, maintaining consistent communication to exceed customer expectations.</li><li>Apply business guidelines to effectively resolve customer situations and inquiries.</li><li>Use intermediate system and Excel skills to analyze account data, identify trends, and contribute to performance improvements.</li><li>Collaborate efficiently within a team-oriented environment to support operational objectives.</li></ul>
2026-03-11T00:00:00Z

Customer Service Representative

Greenville, SC
onsite
Contract / Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent role, you will play a key part in ensuring customer satisfaction by managing orders, addressing inquiries, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to effectively manage time in a fast-paced environment. Responsibilities: • Engage with customers to provide information about products and assist with order inquiries. • Process and input customer orders accurately into the system. • Act as a floater to support various administrative and operational tasks as needed. • Collaborate with distributors to ensure timely processing and delivery of orders. • Handle inbound and outbound calls to address customer needs and resolve issues. • Maintain accurate records and ensure data integrity for all transactions. • Utilize numerical skills to calculate order details and verify information. • Monitor schedules and prioritize tasks to meet deadlines efficiently. • Communicate effectively with team members and customers to ensure smooth operations.
2026-03-12T00:00:00Z

Customer Service Representative

Charlotte, NC
onsite
Contract / Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Charlotte, North Carolina. This is a Contract position, offering a great opportunity to contribute to a dynamic environment within the wholesale distribution industry. The role involves supporting customers, managing orders, and ensuring a seamless experience for both internal and external stakeholders. Responsibilities:• Handle inbound and outbound customer calls with professionalism and a positive attitude.• Create and manage sales orders for installations and services, ensuring accuracy and timeliness.• Schedule and coordinate service appointments and installations for customers and builders.• Update and maintain order information in Service Works and other relevant systems.• Assist with invoicing, billing, and other administrative tasks to support operations.• Collaborate effectively with team members while demonstrating self-motivation and initiative.• Utilize Microsoft Excel and other web portals to manage data and track progress.• Provide exceptional customer service by addressing inquiries and resolving issues promptly.• Take detailed notes during training sessions to master system processes and tools.
2026-03-12T00:00:00Z

Customer Service Representative

Altamonte Springs, FL
onsite
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. Located in Altamonte Springs, Florida, the position offers an excellent opportunity to grow within the construction industry. Responsibilities: • Handle inbound and outbound calls with professionalism and efficiency, ensuring customer inquiries are addressed promptly. • Provide accurate information regarding products and services while maintaining a positive and helpful tone. • Process customer orders and ensure all entries are completed correctly and in a timely manner. • Resolve customer issues and complaints by identifying solutions and following up to ensure satisfaction. • Collaborate with internal teams to ensure seamless communication and effective problem-solving. • Maintain detailed and organized records of customer interactions and transactions. • Stay updated on company policies, procedures, and product offerings to provide accurate information. • Identify opportunities to improve customer service processes and share feedback with the team. • Uphold the company's reputation by delivering high-quality service and building strong customer relationships.
2026-03-12T00:00:00Z

Customer Service Representative

Jamaica, NY
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. This is a long-term contract opportunity for professionals passionate about delivering exceptional service and maintaining customer satisfaction. The ideal candidate will handle various customer interactions, ensuring a seamless experience while addressing inquiries efficiently. Responsibilities: • Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism. • Process and manage order entries accurately to ensure timely fulfillment. • Deliver exceptional customer service by maintaining a friendly and helpful demeanor during all interactions. • Handle both inbound and outbound calls as needed, ensuring customer needs are met. • Track and document customer interactions and updates in the system for record-keeping purposes. • Collaborate with team members to improve processes and enhance customer satisfaction. • Provide clear and concise information to customers regarding products, services, and policies. • Identify and escalate complex issues to the appropriate team or supervisor when necessary. • Maintain up-to-date knowledge of company offerings to provide accurate support. • Ensure compliance with company guidelines and procedures in all customer interactions.
2026-03-12T00:00:00Z

Customer Service Representative

Concord, NH
onsite
Temporary
18 - 19 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in Concord, New Hampshire. This is a long-term contract position that offers an excellent opportunity to assist customers with their inquiries and provide outstanding service in the Utilities/Infrastructure industry. The role begins as an on-site position for 4-6 weeks and transitions to a hybrid schedule, with specific office and home-based workdays. Responsibilities: • Respond to inbound customer inquiries with attention to detail and in a timely manner. • Utilize CRM tools to manage customer interactions and maintain accurate records. • Assist customers with billing questions and resolve payment-related issues. • Provide detailed information about company services and address customer concerns. • Collaborate with team members to ensure seamless service delivery. • Adapt to schedule changes during emergencies, such as storm shifts. • Communicate effectively through phone and email to ensure customer satisfaction. • Handle complex customer issues with patience and problem-solving skills. • Follow company policies and procedures to meet service standards. • Participate in training sessions and stay updated on industry practices.
2026-03-12T00:00:00Z