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260 results for Client Service jobs

Customer Service
  • West Des Moines, IA
  • onsite
  • Temporary
  • 20 - 22 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in West Des Moines, Iowa. This long-term contract position offers the opportunity to provide excellent support to customers while handling inquiries, claims, and data entry tasks. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls with professionalism, ensuring customer concerns are addressed effectively.</p><p>• Provide timely and accurate assistance to customers while maintaining a high level of satisfaction.</p><p>• Process claims with attention to detail, verifying information and resolving any discrepancies.</p><p>• Perform data entry tasks efficiently, ensuring records are accurate and up to date.</p><p>• Utilize Microsoft Word, Excel, and Outlook to manage correspondence and documentation.</p><p>• Ensure quality assurance by following established processes and guidelines.</p><p>• Adapt to a dynamic work environment and manage multiple tasks simultaneously.</p><p>• Collaborate with team members to improve customer service processes and outcomes.</p><p>• Uphold company standards and policies in all customer interactions.</p><p><br></p><p>If you’re looking to grow your customer service experience and take the next step in your career, we’d love to hear from you! Apply today by calling <strong>515.706.4974</strong> or visiting the <strong>Robert Half website</strong>.</p>
  • 2026-04-07T00:00:00Z
Customer Service
  • West Des Moines, IA
  • onsite
  • Temporary
  • 21.1185 - 24.453 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Urbandale, Iowa. In this long-term contract position, you will play a vital role in delivering exceptional service to our customers by addressing their inquiries and processing claims efficiently. If you enjoy working in a fast-paced environment and thrive on providing high-quality support, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism and empathy.</p><p>• Deliver accurate information and solutions to resolve customer inquiries.</p><p>• Process claims promptly and ensure proper documentation.</p><p>• Perform data entry tasks with precision to maintain records.</p><p>• Utilize Microsoft Word, Excel, and Outlook to manage communications and documentation.</p><p><br></p><p>Ready to build on your customer service skills in a new opportunity? Apply today! Call <strong>515.706.4974</strong> or submit your application through the <strong>Robert Half website</strong> to get started.</p>
  • 2026-04-06T00:00:00Z
Customer Service
  • Charlotte, NC
  • onsite
  • Temporary
  • 17.4135 - 20.163 USD / Hourly
  • We are looking for a dedicated and detail-oriented Customer Service Associate to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a vital role in delivering exceptional support to customers by addressing inquiries, managing orders, and resolving issues efficiently. This opportunity is ideal for someone who thrives in a fast-paced environment and excels at building strong relationships while maintaining meticulous records.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly, gather necessary details, and resolve issues or escalate them as needed.<br>• Build and maintain positive relationships with customers to ensure satisfaction and loyalty.<br>• Process and manage customer orders accurately, including quoting and order entry.<br>• Review purchase orders for pricing accuracy and ensure all data is correctly recorded.<br>• Utilize Oxaion software to handle order entry, scheduling, and customer account management.<br>• Maintain organized and accurate records of customer transactions, communications, and complaints.<br>• Coordinate with internal teams to ensure smooth workflows and timely order processing.<br>• Assist with special projects and tasks assigned by the Operations Manager, ensuring completion within deadlines.<br>• Use Microsoft Office applications for administrative tasks and documentation.<br>• Travel occasionally for training and customer site visits, as required.
  • 2026-04-01T00:00:00Z
Customer Service
  • West Des Moines, IA
  • onsite
  • Temporary
  • 21 - 23 USD / Hourly
  • <p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a long-term contract basis in Des Moines, Iowa. In this role, you will provide exceptional support to customers, process claims with accuracy, and ensure efficient handling of inquiries. This position offers a dynamic and fast-paced environment where your enthusiasm for learning and delivering results will be highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound customer calls, addressing inquiries and resolving issues with professionalism.</p><p>• Deliver outstanding customer service to ensure a positive experience for all clients.</p><p>• Accurately process claims and maintain detailed records for quality assurance.</p><p>• Perform data entry tasks with precision and efficiency.</p><p>• Utilize Microsoft Word, Excel, and Outlook to manage documentation and communications effectively.</p><p>• Maintain high typing accuracy, achieving speeds of 60-75 words per minute.</p><p>• Collaborate with team members to meet performance targets and contribute to overall success.</p><p><br></p><p>Ready to build on your customer service skills in a new opportunity? Apply today! Call <strong>515.706.4974</strong> or submit your application through the <strong>Robert Half website</strong> to get started.</p>
  • 2026-04-09T00:00:00Z
Customer Service
  • Louisville, KY
  • onsite
  • Permanent
  • 41000 - 48000 USD / Yearly
  • <p><strong>Customer Support Specialist</strong></p><p><br></p><p> <strong>Location:</strong> Louisville, KY (onsite)</p><p><br></p><p>A stable, privately held distribution and logistics company is seeking a <strong>Customer Support Specialist </strong>to support a high-volume, industrial client base. This organization has a long-standing presence in the market and offers strong stability and growth potential.</p><p><br></p><p><strong>Position Overview:</strong></p><ul><li>Manage customer orders, inquiries, and updates</li><li>Coordinate with internal teams to ensure accurate and timely fulfillment</li><li>Support sales and assist with issue resolution</li><li>Maintain records and contribute to process improvements</li></ul><p><strong>Benefits</strong></p><ul><li>2 weeks PTO + 5 sick days</li><li>8 paid holidays</li><li>Health, dental, and vision insurance</li><li>Life insurance and EAP program</li><li>401(k) plan</li><li>Discretionary profit sharing</li></ul><p><br></p><p><br></p>
  • 2026-03-31T00:00:00Z
Customer Service
  • Hermitage, PA
  • onsite
  • Temporary
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls, providing timely and attentive assistance to customers.<br>• Support customers with tasks such as opening new accounts, updating account information, and resolving concerns.<br>• Deliver accurate and detailed information about banking products and services.<br>• Record customer interactions and transactions thoroughly in the system to maintain accurate records.<br>• Work collaboratively with team members to ensure a seamless and efficient customer experience.<br>• Analyze customer needs and recommend suitable banking solutions.<br>• Handle sensitive customer information responsibly and in compliance with banking regulations.<br>• Stay informed about banking products, services, and procedures to provide up-to-date assistance.
  • 2026-04-01T00:00:00Z
Client Services Representative
  • San Diego, CA
  • onsite
  • Temporary
  • 22 - 24 USD / Hourly
  • <p><strong>About the Company:</strong></p><p> Our client, a reputable and growing insurance firm, is seeking a Client Service Associate to join their team. This organization prides itself on delivering exceptional customer service and tailored insurance solutions to individuals and businesses.</p><p><strong>Position Overview:</strong></p><p> The Client Service Associate will be responsible for supporting clients, agents, and internal teams by ensuring a seamless service experience. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, client-driven environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for client inquiries via phone, email, and in person</li><li>Assist clients with policy questions, coverage details, and account updates</li><li>Process policy changes, endorsements, renewals, and cancellations</li><li>Prepare and distribute insurance documents, certificates, and correspondence</li><li>Support agents and account managers with administrative and client service tasks</li><li>Maintain accurate and up-to-date client records in agency management systems</li><li>Follow up on outstanding documentation and ensure timely resolution of client requests</li><li>Ensure compliance with company policies and insurance regulations</li><li>Assist with billing inquiries and payment processing as needed</li></ul><p><br></p>
  • 2026-04-03T00:00:00Z
Client Services Representative
  • San Francisco, CA
  • onsite
  • Permanent
  • 100000 - 115000 USD / Yearly
  • <p><strong>Jeff Abrams is seeking a dedicated Client Services Representative to join his exceptional client&#39;s team.</strong> In this role, you will play a key part in delivering outstanding client experiences while managing a range of financial services and administrative tasks. This position is ideal for someone who thrives in a client-focused environment and is committed to providing personalized, high-quality support.</p><p><strong>Responsibilities:</strong></p><p>• Facilitate updates to beneficiary designations, ensuring accuracy and compliance with firm policies.</p><p> • Process wire transfers securely and in accordance with regulatory requirements.</p><p> • Manage rollover requests by coordinating with custodians, preparing documentation, and ensuring smooth transitions.</p><p> • Respond promptly and effectively to client inquiries, providing detailed information on financial products and services.</p><p> • Build and maintain strong client relationships through proactive and personalized communication.</p><p> • Guide new clients through the onboarding process to ensure a seamless and welcoming experience.</p><p> • Oversee client transactions, including deposits, withdrawals, account updates, and balance inquiries.</p><p> • Partner with financial advisors to ensure client activities align with their financial strategies and goals.</p><p> • Maintain accurate and current client records within Salesforce.</p><p> • Follow up on pending client requests to ensure timely and complete resolutions.</p><p><br></p><p>If you are interested in this role, please reach out to <strong>Jeff Abrams via LinkedIn</strong>.</p>
  • 2026-03-13T00:00:00Z
Registered Client Services
  • Miami, FL
  • onsite
  • Permanent
  • 90000 - 105000 USD / Yearly
  • <p>We are looking for a dedicated Registered Client Services candidate to join our my clients team in Miami, Florida. In these roles, you will play a vital part in managing high-net-worth client accounts, ensuring seamless financial operations, and delivering exceptional service. The ideal candidate is bilingual in Spanish and English, has a strong background in wealth management, and excels in handling complex financial transactions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage client accounts, ensuring accuracy and timeliness in all transactions.</p><p>• Process money movements, including credit card transfers and account transactions, with precision.</p><p>• Facilitate the setup and management of new client accounts while adhering to compliance standards.</p><p>• Handle password resets and maintain secure access for client accounts.</p><p>• Prepare and verify documentation, ensuring all reporting aligns with regulatory compliance.</p><p>• Act as a liaison between clients and legal or financial teams, ensuring effective communication.</p><p>• Provide support for estate and trust-related matters, offering tailored solutions.</p><p>• Maintain strong relationships with high-net-worth clients by addressing their unique needs and concerns.</p><p>• Collaborate with internal teams to enhance service delivery and operational efficiency.</p><p>*Ensure compliance and manage W-8 forms processes</p><p>*Expense and Regulatory coordination</p><p>*Oversee and track trade blotter and ensure proper archiving</p><p><br></p><p>If you are interested in hearing more about this role, please call me Janet 786-393-4588 or email janet.silva@roberthalfcom</p><p><br></p>
  • 2026-03-20T00:00:00Z
Client Services Support II
  • Troy, MI
  • onsite
  • Temporary
  • 0 - 0 USD / Yearly
  • <p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide &#39;White Glove Support&#39; for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
  • 2026-03-19T00:00:00Z
Client Service Associate
  • San Mateo, CA
  • onsite
  • Permanent
  • 75000 - 115000 USD / Yearly
  • <p><strong>Client Service Associate – Wealth Management</strong></p><p>&#128205; San Carlos, CA (Hybrid – 2 days in office: Tues/Thurs)</p><p>&#128176; $75K–$115K base + discretionary bonus</p><p>A growing boutique wealth management firm is looking to add a <strong>Client Service Associate</strong> to support high-net-worth clients and work closely with a collaborative advisory team. This is a great opportunity for someone early in their wealth management career who wants to <strong>grow long-term within a successful RIA</strong> and be part of a high-touch client service environment.</p><p><strong>What you’ll do:</strong></p><ul><li>Support client onboarding, account opening, and ongoing account servicing</li><li>Prepare materials for client meetings and assist with follow-up tasks</li><li>Coordinate with custodians and client partners such as accountants and attorneys</li><li>Assist with financial planning support and client communications</li><li>Maintain accurate client records and manage workflows within CRM systems</li></ul><p><br></p>
  • 2026-04-04T00:00:00Z
Client Services Specialist
  • Santa Barbara, CA
  • onsite
  • Temporary
  • 19.7885 - 22.913 USD / Hourly
  • We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.<br>• Troubleshoot connectivity issues and provide clear solutions to clients.<br>• Assist customers in navigating multiple browsers and platforms to resolve technical challenges.<br>• Ensure customer success by addressing concerns and resolving issues efficiently.<br>• Maintain detailed records of customer interactions and follow-ups to ensure resolution.<br>• Collaborate with internal teams to improve service delivery and customer satisfaction.<br>• Handle high-volume call center interactions while maintaining a positive and helpful demeanor.<br>• Provide guidance and support to customers regarding company products and services.<br>• Continuously update knowledge of company offerings to deliver accurate information to clients.
  • 2026-04-06T00:00:00Z
Customer Support Sales
  • Torrance, CA
  • onsite
  • Contract / Temporary to Hire
  • 18 - 18 USD / Hourly
  • We are looking for a motivated and customer-oriented, detail-oriented individual to join our team as a Customer Support Sales Representative in Torrance, California. In this Contract to permanent position, you will play a pivotal role in delivering exceptional service while supporting sales efforts. This role offers an exciting opportunity to engage with customers, showcase products, and contribute to a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Greet customers warmly and assist them in identifying their needs, ensuring a positive interaction.<br>• Provide detailed information about products and services to help customers make informed purchasing decisions.<br>• Promote and sell products on-site, utilizing effective sales techniques to meet or surpass sales targets.<br>• Conduct product demonstrations to showcase features and benefits, addressing customer inquiries and concerns.<br>• Build and maintain strong relationships with customers to encourage repeat business and referrals.<br>• Manage inventory to ensure merchandise is well-stocked, organized, and visually appealing.<br>• Record and maintain accurate sales transactions and prepare reports on sales performance as required.<br>• Collaborate with team members to deliver seamless customer service and support shared sales strategies.
  • 2026-04-06T00:00:00Z
Client Services Account Manager
  • Indianapolis, IN
  • onsite
  • Permanent
  • 55000 - 75000 USD / Yearly
  • <p>We are looking for a dedicated Client Services Account Manager. This role requires a proactive individual who can coordinate production, liaise with clients, and maintain high standards of service delivery. Based in Indianapolis, Indiana, this position offers an opportunity to make a significant impact by ensuring customer satisfaction and operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for clients, maintaining open communication to address inquiries, resolve issues, and provide updates on project status.</p><p>• Create and manage detailed work orders, ensuring all necessary information is included for accurate and efficient production execution.</p><p>• Prepare and send postage requests to clients as needed, ensuring timely and accurate processing.</p><p>• Monitor the progress of job orders throughout the production cycle, collaborating with production teams to meet deadlines and quality standards.</p><p>• Oversee the pre-billing process by accurately accounting for all services performed on assigned jobs.</p><p>• Expedite completed job billing to the accounting team to ensure prompt invoicing.</p><p>• Participate in daily production meetings, contributing to departmental planning and sharing client-specific insights to improve processes.</p><p>• Build and maintain client trust through consultative selling, identifying customer needs, and presenting tailored solutions.</p><p>• Document all client interactions and project details to ensure transparency and effective communication across teams.</p>
  • 2026-04-09T00:00:00Z
Customer Service Representative
  • Saint Albans, WV
  • onsite
  • Temporary
  • 22 - 22 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in St. Albans, West Virginia. This role focuses on ensuring exceptional customer experiences through effective communication, accurate order processing, and proactive issue resolution. As a key member of our team, you will manage the complete lifecycle of customer orders while collaborating across departments to ensure seamless service delivery. This is a long-term contract position offering stability and growth opportunities.<br><br>Responsibilities:<br>• Accurately verify shipping, billing, pricing, and purchase order information to ensure smooth order processing.<br>• Enter detailed instructions and customer requests into the system, ensuring all special requirements are documented.<br>• Maintain and update customer files with relevant information, including pricing, new items, address changes, and delivery preferences.<br>• Provide support to sales staff by addressing inquiries and offering assistance while they are in the field.<br>• Communicate regularly with internal and external customers to address issues and provide updates.<br>• Collaborate with team members on data entry and order intake, offering support to other Customer Service Representatives as needed.<br>• Audit customer purchase orders to confirm pricing, quantities, terms of sale, shipping details, and special instructions.<br>• Document and resolve customer complaints effectively to maintain satisfaction and trust.<br>• Process product returns promptly while adhering to documented procedures and company policies.<br>• Ensure compliance with safety, quality, and regulatory standards across all daily functions and customer interactions.
  • 2026-04-03T00:00:00Z
Customer Service Representative
  • Syracuse, NY
  • onsite
  • Temporary
  • 18 - 21 USD / Hourly
  • <p>We are seeking a professional and customer-focused <strong>Customer Service Representative</strong> to serve as a key point of contact for customers. This role is responsible for providing exceptional service, addressing inquiries, resolving issues, and ensuring a positive customer experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns, complaints, or issues while maintaining a positive and solutions-oriented approach</li><li>Document customer interactions and maintain accurate records in internal systems</li><li>Process orders, returns, exchanges, or account updates as needed</li><li>Escalate complex issues to appropriate internal teams when necessary</li><li>Follow established procedures and customer service standards</li><li>Contribute to a positive team environment and support departmental goals</li></ul><p><br></p><p><br></p>
  • 2026-03-27T00:00:00Z
Customer Service Representative
  • Ponte Vedra Beach, FL
  • onsite
  • Temporary
  • 19 - 22 USD / Hourly
  • <p>We are looking for a dedicated Property management- Customer Service Representative to join our team in Ponte Vedra Beach, Florida. In this long-term contract position, you will play a key role in ensuring customer satisfaction by addressing inquiries, resolving concerns, and processing orders efficiently. If you thrive in a fast-paced environment and enjoy helping others, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer inquiries via phone, email, or other communication channels in a timely and detail-oriented manner.</p><p>• Address and resolve customer issues, ensuring satisfaction and maintaining a positive relationship.</p><p>• Accurately process orders, returns, and exchanges while adhering to company policies.</p><p>• Handle a high volume of inbound and outbound calls, providing information and assistance as needed.</p><p>• Maintain detailed and accurate records of customer interactions and transactions.</p><p>• Collaborate with team members to identify and implement solutions to improve the customer experience.</p><p>• Follow established protocols and guidelines to ensure consistency in service delivery.</p><p>• Stay updated on product offerings, services, and company policies to provide accurate information to customers.</p><p>• Escalate complex issues to the appropriate department or supervisor when necessary.</p>
  • 2026-04-08T00:00:00Z
Customer Service Representative
  • Exton, PA
  • onsite
  • Contract / Temporary to Hire
  • 20 - 20 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability.<br><br>Responsibilities:<br>• Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently.<br>• Accurately process and manage order entries, ensuring all details are recorded correctly.<br>• Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions.<br>• Collaborate with internal teams to ensure smooth handling of customer requests and orders.<br>• Utilize company systems and tools to track and manage customer interactions effectively.<br>• Ensure compliance with company policies and procedures during all customer interactions.<br>• Proactively identify opportunities to enhance customer satisfaction and build long-term relationships.<br>• Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.
  • 2026-04-01T00:00:00Z
Customer Service Representative
  • Falls Church, VA
  • onsite
  • Temporary
  • 22 - 23 USD / Hourly
  • <p>Our company is seeking a customer-focused, detail-oriented Customer Service Representative to join our administrative and office support team. This essential role serves as the first line of contact for our clients and customers, handling inquiries with professionalism and efficiency. The ideal candidate has excellent communication skills, thrives in fast-paced environments, and is committed to delivering outstanding service. Able to work onsite Monday through Friday</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and courteous manner.</li><li>Resolve product or service issues by clarifying complaints, determining cause, and offering viable solutions.</li><li>Maintain detailed records of customer interactions, processing orders, forms, applications, and requests.</li><li>Collaborate with internal teams to support client satisfaction and issue resolution.</li><li>Meet established performance metrics for accuracy, handling time, and customer satisfaction.</li><li>Support other administrative duties, as needed.</li></ul><p><br></p><p><br></p>
  • 2026-03-24T00:00:00Z
Customer Service Representative
  • Atlanta, GA
  • onsite
  • Contract / Temporary to Hire
  • 22.3535 - 25.883 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Atlanta, Georgia. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic and collaborative environment. The ideal candidate will bring strong interpersonal skills, attention to detail, and a passion for delivering exceptional service to internal and external customers.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound customer inquiries, ensuring accurate and timely communication.<br>• Process customer orders efficiently using internal systems, maintaining a high degree of accuracy.<br>• Collaborate with the production team to ensure orders are produced and shipped on schedule.<br>• Utilize tools such as Oracle, Excel (including pivot tables and VLOOKUP functions), and other relevant software to manage data and support customer needs.<br>• Maintain a thorough understanding of customer requirements to provide tailored solutions.<br>• Address and resolve customer issues or concerns with attention to detail and effectiveness.<br>• Document all customer interactions and transactions for future reference and reporting.<br>• Support call center operations by handling a high volume of calls with efficiency.<br>• Act as a liaison between customers and internal departments to facilitate seamless service delivery.
  • 2026-04-08T00:00:00Z
Customer Service Representative
  • Mount Pleasant, SC
  • onsite
  • Contract / Temporary to Hire
  • 18 - 21 USD / Hourly
  • <p><strong>Full job description</strong></p><p>Fast paced, innovative, entrepreneurial, and rewarding working environment. The successful candidate should have a passion for delivering excellent customer service as well as a positive can-do attitude, great organizational skills and display attention to detail.</p><p><br></p><p>This role will work in close cooperation with our small, but dedicated Team; interacting directly with customers, as well as with Engineering, Product, Design, Growth, and Sales to support and improve our products and services. Success in this role is reflected in the success of the Support team–high quality products, satisfied customers, and satisfied team members.</p><p><br></p><p><strong>Role and Responsibilities:</strong></p><p>· Serve as a resource for customers and employees on our whole product solutions</p><p>· Helping to evaluate and refine the customer’s technical support experience to provide the best results possible</p><p>· Supports the team to ensure the group meets or exceeds service level agreements (SLAs) and industry customer satisfaction ratings</p><p>· Research, investigate and work to win-back escalated cases and route to the best resource</p><p>· Assist with communications about escalated issues with other staff and with customers in a timely manner</p><p>· Maintains in-depth technical knowledge of all existing products and new products launched</p><p>· Performs additional functions, duties and specific tasks and duties of a similar nature and scope as necessary to achieve assigned business objectives</p><p>· Establishes and maintains effective working relationships with peers and supervisors</p><p>· Provides accurate resolutions in a timely manner with courtesy</p><p>· Respond to all customer service requests in a professional and courteous manner.</p><p><br></p><p><strong>Skills and Qualifications:</strong></p><p>· Business acumen for making decisions based on relationships while managing profitability</p><p>· Demonstrated desire and ability for growth and development</p><p>· Outstanding customer success skills and ability to resolve technical problems.</p><p>· Positive attitude and creative approach.</p><p>· People Minded – Must show dignity and respect to all people.</p><p>· Teamwork – Must build trusting relationships.</p><p>· Innovation – Must progress through a combination of creativity, common sense and vision.</p><p>· Integrity – Must exemplify the highest degree of ethical behavior</p><p>· Excellent communication skills (written and oral)</p><p>· Excellent time management and task prioritization skills</p><p>· Exceptionally motivated and motivational</p><p>· Extreme attention to detail</p><p>· Steady composure in the face of difficult situations</p><p>· Providing regular, actionable feedback to fellow support team members</p><p>· Maintaining open communication channels within the support team</p><p>· Ability to adapt to changes in processes and procedures and learn the methods required to perform related duties.</p><p>· Logical problem-solving skills.</p><p>· Ability to manage a varied workload to achieve priorities and objectives.</p><p>· Serve as the voice of the customer and working with cross-functional partners to improve our products</p><p><br></p><p>Preferred Skills:</p><p>Additional Language skills</p><p><br></p><p>Job Type: Full-time</p>
  • 2026-04-03T00:00:00Z
Customer Service Representative
  • Franklin, TN
  • onsite
  • Temporary
  • 18 - 21 USD / Hourly
  • <p><br></p><p><strong>Customer Service Representative</strong></p><p>We are looking for a Customer Service Representative who is passionate about delivering exceptional service and building strong client relationships. This role will handle inbound inquiries, resolve issues efficiently, and provide accurate product or service information. The ideal candidate is professional, patient, and confident communicating via phone, email, and chat. You will play a key role in ensuring customer satisfaction and loyalty. Strong problem-solving skills and attention to detail are critical for success. This position offers growth opportunities in a customer-focused, team-oriented environment.</p>
  • 2026-04-07T00:00:00Z
Customer Service Representative
  • Charlotte, NC
  • onsite
  • Temporary
  • 20 - 21 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Charlotte, North Carolina. In this role, you will play a pivotal part in coordinating service requests and maintaining effective communication with vendors, technicians, and residents. This is a long-term contract opportunity within the dynamic Real Estate &amp; Property industry, offering a chance to contribute to high-quality customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Manage communication with contracted technicians, including dispatching, scheduling, and providing clear expectations regarding work scopes.</p><p>• Review maintenance chargebacks to verify legitimacy and authorize resident account charges when appropriate.</p><p>• Ensure service calls are completed satisfactorily, representing both the company and client interests.</p><p>• Address emergency service requests and escalations promptly and with a focus on customer satisfaction.</p><p>• Build and sustain strong, detail-oriented relationships with vendors and technicians.</p><p>• Respond to vendor inquiries, quotes, and concerns within a 24-hour timeframe.</p><p>• Handle resident complaints, escalating issues when necessary.</p><p>• Coordinate in-house service appointments directly with residents.</p><p>• Arrange move-out inspections with residents and assign tasks to field project managers.</p><p>• Record service requests from residents in the Service Maintenance Portal efficiently and accurately.</p>
  • 2026-04-01T00:00:00Z
Customer Service Representative
  • Memphis, TN
  • onsite
  • Temporary
  • 17.5 - 18 USD / Hourly
  • <p>We are looking for an experienced Customer Service Representative to join our team in Memphis, Tennessee. In this role, you will be responsible for assisting customers with inquiries, resolving complaints, and ensuring a positive experience with our products and services. This is a long-term contract position that offers an excellent opportunity to build your career in a dynamic and supportive environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries and provide accurate information about products and services.</p><p>• Address and resolve customer complaints through activities such as exchanging merchandise, processing refunds, or updating account information.</p><p>• Escalate unresolved issues to appropriate departments for further investigation and resolution.</p><p>• Maintain detailed records of customer interactions, including inquiries, complaints, and follow-up actions.</p><p>• Collaborate with team members to ensure consistent and effective customer support.</p><p>• Utilize computer applications, such as Microsoft Outlook, to document and record client information accurately.</p><p>• Conduct follow-up communication to ensure customer satisfaction and resolution of issues.</p><p>• Support inbound and outbound call operations as needed to address customer concerns.</p><p>• Stay informed about company policies and procedures to provide accurate and up-to-date assistance.</p><p>• Assist in administrative tasks related to customer service, such as billing or claim administration.</p>
  • 2026-04-08T00:00:00Z
Customer Service Representative
  • Dayton, OH
  • onsite
  • Contract / Temporary to Hire
  • 19 - 22 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join a non-profit organization in Dayton, Ohio. In this Contract to permanent position, you will play a vital role in supporting individuals transitioning from public housing to homeownership. This role requires strong organizational skills, excellent communication abilities, and a passion for helping others achieve their goals.</p><p><br></p><p>Responsibilities:</p><p>• Manage cases effectively, ensuring participants meet specific criteria for program eligibility.</p><p>• Collaborate with public housing residents and voucher holders to explore pathways to homeownership.</p><p>• Facilitate funding allocation by tracking participant progress and ensuring grant requirements are met.</p><p>• Conduct meetings at various locations, delivering presentations and engaging with diverse groups.</p><p>• Maintain detailed records and meet deadlines associated with grant funding and program requirements.</p><p>• Provide consistent follow-up with participants to ensure they remain on track with the program objectives.</p><p>• Assist with administrative tasks, including order entry and eligibility verification.</p><p>• Respond to inbound and outbound calls with professionalism and a customer-focused approach.</p><p>• Offer solutions to address challenges participants may face during their journey to homeownership.</p><p>• Work closely with internal teams to ensure grant compliance and program success.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
  • 2026-03-18T00:00:00Z
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