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203 results for Call Center Representative jobs

Customer Service Representative

Rockville, MD
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join a team in North Bethesda, Maryland in a contract position with the potential to become permanent. This role is ideal for someone who enjoys helping customers, managing a high volume of communication, and keeping service interactions organized and accurate. The right candidate will bring strong communication skills, a customer-first mindset, and the ability to handle both phone and email inquiries in a fast-paced environment. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and clear information. • Make outbound calls as needed to follow up on requests, resolve open issues, or confirm order details. • Enter customer orders accurately into internal systems while maintaining attention to detail. • Manage email correspondence with customers, ensuring messages are handled promptly and thoroughly. • Address service questions, troubleshoot routine concerns, and escalate more complex matters when appropriate. • Maintain complete and accurate records of customer interactions, transactions, and follow-up activities. • Support daily call center operations by balancing multiple customer needs efficiently and courteously.
2026-05-18T00:00:00Z

Customer Service Representative

Cedar Knolls, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery. Responsibilities:• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.• Support finance-related software administration, including customer information and meter management tools used for daily operations.• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.
2026-05-18T00:00:00Z

Customer Service Representative

Waukee, IA
onsite
Temporary to Hire
19 - 22 USD / Hourly
Let’s be honest—great customer service is more than answering questions. It’s about building trust, solving problems, and leaving someone feeling better than when they called. If that sounds like you, this Customer Service Representative opportunity in Clive could be a great fit. You’ll play a key role in helping customers navigate new business processes while keeping operations running smoothly behind the scenes. What You’ll Be Doing:<ul><li>Taking inbound calls and responding to customer questions with confidence and care</li><li>Helping clients understand policies, updates, and next steps</li><li>Keeping customer records clean, accurate, and up to date</li><li>Tracking conversations and follow-ups in internal systems</li><li>Supporting billing and benefits questions by clarifying details and directing next steps</li><li>Reviewing new business submissions and helping move them forward efficiently</li></ul>If you are looking for a contract to hire role in Clive and have a background in customer service, please apply today! 515.706.4974 or apply through our Robert Half website.
2026-05-18T00:00:00Z

Customer Service Representative

Minnetonka, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day client interactions from our Minnetonka, Minnesota location. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping accurate records. In this role, you will handle phone and email inquiries, assist with order-related tasks, and provide organized administrative support to ensure a smooth customer experience. Responsibilities: • Respond to incoming customer calls with professionalism, accuracy, and a solutions-focused approach. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates. • Manage customer communication through email and ensure timely, clear responses to inquiries. • Enter and update customer, order, and service information with a high level of accuracy. • Support order processing activities and verify details to help maintain efficient service delivery. • Schedule appointments and coordinate timing based on customer needs and business requirements. • Maintain organized records and documentation to support daily service operations. • Use Microsoft Word and Excel to complete administrative tasks, track information, and prepare basic documentation.
2026-05-05T00:00:00Z

Customer Service Representative

Durham, NC
onsite
Temporary / Contract
21.85 - 24 USD / Hourly
We are looking for a Customer Service Representative to support document review and customer-facing administrative tasks for a Long-term Contract position in Durham, North Carolina. This role focuses on preparing claim-related files for formal processing by checking documentation, identifying gaps, and coordinating with customers to obtain complete information. The position begins with full onsite training for the first 30 to 45 days, followed by a hybrid schedule with onsite work once a week. Responsibilities:• Review incoming documents for completeness, accuracy, and readiness before they move to the next stage of processing.• Organize and index files so records are easy to track, retrieve, and route appropriately.• Examine claim materials carefully to spot missing details, inconsistencies, or items that require follow-up.• Contact customers as needed by phone or email to request outstanding information and guide them through completing required forms.• Prepare files for handoff to senior team members by ensuring all supporting materials are assembled and properly documented.• Enter and update information in internal records and spreadsheets with a high level of accuracy.• Provide excellent customer service while handling inbound communications and responding to routine questions.• Support light processing tasks and take on additional operational responsibilities as experience in the role grows.
2026-05-14T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Richmond, Virginia. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing order-related requests, and handling a high volume of communication with professionalism. The person in this role will serve as a key point of contact for inbound and outbound interactions while ensuring accurate information and responsive service. Responsibilities: • Respond to incoming customer calls and messages promptly, providing clear and courteous assistance. • Place outbound calls as needed to confirm details, follow up on requests, and support issue resolution. • Enter customer orders into internal systems with close attention to accuracy and completeness. • Address service questions, order updates, and general account concerns in a timely manner. • Maintain detailed records of customer interactions, requests, and next steps for follow-through. • Coordinate with internal teams to resolve order-related issues and deliver a positive customer experience.
2026-05-15T00:00:00Z

Customer Service Representative

Boca Raton, FL
remote
Temporary / Contract
15.675 - 18.15 USD / Hourly
We are looking for a Customer Service Representative to support a healthcare outreach initiative in Boca Raton, Florida. This Contract position focuses on connecting with eligible members through high-volume outbound calling, helping them understand available program benefits, and assisting with appointment scheduling within a time-sensitive campaign. The role is primarily remote and suits someone who communicates clearly, follows established scripts accurately, and maintains thorough records of each interaction. Responsibilities:• Place a high volume of outbound calls each day to contact eligible individuals and explain available healthcare program opportunities.• Use approved talking points to guide conversations, answer basic questions, and encourage members to schedule appointments when appropriate.• Leave clear voicemail messages when live contact is not made and complete timely follow-up documentation for each outreach attempt.• Record call outcomes, update customer information, and maintain accurate notes in the appropriate systems.• Coordinate appointment scheduling for interested participants during the active campaign period.• Handle occasional inbound inquiries related to outreach efforts and provide courteous, service-focused support.• Retrieve company-issued equipment at the start of the assignment and return it at the conclusion of the engagement.• Visit the designated office for equipment troubleshooting when technical issues cannot be resolved remotely.
2026-05-15T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a Customer Service Representative to support customer-facing outreach and service efforts for a professional organization. This long-term contract position is ideal for someone who enjoys connecting with prospective customers, delivering a positive first impression, and helping individuals reach the right resource quickly. The role combines high-volume outbound engagement with responsive inbound support, requiring strong communication, sound judgment, and a service-focused approach throughout the day. Responsibilities:• Place high-volume outbound calls to prospective customers, applicants, and other contacts who have expressed interest in learning more about available programs and services.• Respond to inbound phone and chat inquiries with a welcoming, attentive approach that creates a positive experience from the first interaction.• Assess each person’s questions or goals and direct them efficiently to the appropriate department, advisor, or support team.• Contribute to a variety of outreach initiatives based on organizational priorities, including follow-up campaigns tied to leads, opportunities, and applications.• Support the needs of prospects, applicants, and current learners by providing accurate information and facilitating timely handoffs when additional assistance is needed.• Maintain productivity in a fast-paced environment that may involve managing more than 100 calls in a day while preserving quality and consistency.• Complete assigned administrative support tasks and maintain organized records related to daily communication activities.• Share effective communication approaches and service insights with team members to promote consistent support standard
2026-05-12T00:00:00Z

Customer Service Representative

Joliet, IL
onsite
Temporary / Contract
20.9 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Joliet, Illinois. In this role, you will serve as the first point of contact for customers, addressing inquiries and resolving issues with attention to detail and efficiency. This position is ideal for individuals with strong communication skills who thrive in a fast-paced environment. Responsibilities:• Respond to customer inquiries via phone and email, ensuring timely and accurate resolutions.• Handle inbound and outbound calls with attention to detail and courtesy.• Process customer orders and maintain accurate records using Jonas Club Software.• Provide support with order entry tasks, ensuring all data is input correctly.• Collaborate with team members to address complex customer concerns and find effective solutions.• Maintain a thorough knowledge of company products and services to provide informed assistance.• Uphold a high standard of customer satisfaction by delivering exceptional service.• Adapt to changing priorities and manage multiple tasks simultaneously.• Follow business casual dress code guidelines to maintain a neat and appropriate appearance. The salary range for this position is $20 to $22/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-04-17T00:00:00Z

Customer Service Representative

Lyndhurst, NJ
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
We are looking for a Customer Service Representative to support order processing, customer communication, and documentation accuracy for a Contract position based in Fairfield, New Jersey. This role focuses on delivering responsive service while coordinating with internal teams to ensure orders, inventory details, and shipment information are handled efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing customer inquiries, order entry, and billing-related tasks in a fast-paced environment. Responsibilities:• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into business systems.• Communicate with customers regarding order progress, expected delivery timing, freight costs, and account-related considerations.• Coordinate closely with warehouse and operations staff to support timely fulfillment and maintain alignment on inventory status.• Prepare shipping paperwork, including freight quotes and bills of lading, for outbound deliveries.• Handle claims related to damaged shipments and follow through on documentation needed for resolution.• Generate sales orders, invoices, and credit memos while maintaining accurate transaction records.• Organize customer, inventory, and order documentation through structured digital filing and cloud-based record storage.• Respond promptly and professionally to purchase orders, inbound messages, and requests for current inventory information.
2026-05-15T00:00:00Z

Customer Service Representative

New York, NY
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy real estate organization in New York, New York. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing account-related questions, and keeping records accurate across calls and email communication. The role combines customer service and accounts receivable support, with a strong focus on professionalism, responsiveness, and attention to detail in a fast-paced environment. Responsibilities: • Respond to incoming customer calls and emails, providing timely assistance and clear follow-up on service or account-related inquiries. • Place outbound calls when needed to resolve open issues, confirm information, and support ongoing customer communication. • Enter and update customer, order, and account details accurately in internal systems to maintain reliable records. • Assist with accounts receivable-related tasks by tracking payment matters, documenting conversations, and escalating issues when appropriate. • Coordinate appointments and follow-up activities to ensure customer requests are handled efficiently. • Use Microsoft Office tools, especially Excel, to organize data, monitor activity, and prepare routine reports. • Support day-to-day service operations in an onsite environment while collaborating with team members across the business. • Maintain a courteous and solution-focused approach when handling a high volume of interactions in a customer service setting.
2026-05-13T00:00:00Z

Customer Service Representative

Rockaway, NJ
onsite
Permanent / Full Time
20 - 25 USD / Hourly
A busy company in the Rockaway area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to: Customer Service Representative Responsibilities:• Respond promptly to customer inquiries regarding products, services, and delivery schedules.• Process orders, invoices, and payments accurately while maintaining detailed records.• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.• Update and manage customer account information to ensure accuracy and completeness.• Provide administrative assistance to the sales department to support their operations.• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.• Handle inbound and outbound calls to address customer concerns and provide solutions.• Monitor customer feedback and contribute to service improvement initiatives.• Ensure compliance with company policies while addressing client needs effectively. This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today!
2026-04-28T00:00:00Z

Customer Service Representative

Pasadena, CA
remote
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support emergency preparedness outreach efforts in Pasadena, California. This is a Contract position focused on connecting with State of California residents, sharing clear guidance, and helping people access timely information during preparedness and response activities. The ideal candidate is comfortable handling a high volume of inbound and outbound communication, documenting interactions carefully, and delivering attentive service in a fast-paced environment. Responsibilities: • Place outbound calls to residents and community members to communicate emergency readiness information and offer appropriate support resources. • Handle incoming questions effectively, providing accurate guidance related to disaster preparedness, safety procedures, and related services. • Record call details, customer concerns, and follow-up actions in the designated system with a high level of accuracy. • Apply established call handling standards, scripts, and operating procedures to ensure consistent and compliant service. • Take part in ongoing training to remain current on program updates, communication approaches, and service expectations. • Manage email correspondence and related administrative tasks to support customer interactions and case follow-up. • Schedule appointments or callbacks when needed to help ensure residents receive timely assistance. • Use Microsoft Word, Excel, and other basic office tools to complete documentation and support daily customer service activities.
2026-05-05T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a mortgage and financial services team in Tempe, Arizona. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, communicating clearly, and building experience in a fast-paced call center setting. In this permanent, on-site role, you will support borrowers with account questions, payment-related concerns, and delinquency outreach while delivering attentive and empathetic service. The position offers structured training and a strong pathway for long-term growth within the mortgage industry. Responsibilities: • Respond to incoming customer calls related to mortgage accounts, including payment questions, escrow matters, and general loan support. • Place outbound calls to borrowers to discuss overdue balances and encourage timely payment resolution. • Deliver accurate information with an attentive, service-focused approach that supports a positive customer experience. • Record customer conversations, account updates, and follow-up actions thoroughly within internal systems. • Maintain adherence to regulatory requirements, company policies, and quality standards during every interaction. • Take part in onboarding, guided training, and ongoing coaching to strengthen product knowledge and service performance. • Manage a steady volume of phone activity while staying organized, attentive, and courteous throughout the workday.
2026-05-05T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a motivated Customer Service Representative to join a dynamic team in Tempe, Arizona. This Contract to permanent position offers an excellent opportunity to build a career in the mortgage and financial services industry. The role involves working on-site in a fast-paced call center environment, providing exceptional support to customers with mortgage-related inquiries. Responsibilities: • Respond to inbound customer calls regarding mortgage payments, escrow queries, and general loan account issues. • Initiate outbound calls to assist customers with overdue or missed mortgage payments. • Deliver accurate and detail-oriented customer service while addressing a variety of inquiries. • Maintain detailed and precise documentation of all customer interactions in the internal system. • Ensure compliance with company policies and industry regulations during all customer interactions. • Participate in training and development sessions to enhance job performance and knowledge. • Collaborate with team members to meet service quality goals and provide seamless support. • Handle high call volumes with efficiency and attention to quality. • Adapt to changes in processes or systems to continuously improve service delivery.
2026-05-05T00:00:00Z

Customer Service Representative

Menlo Park, CA
onsite
Temporary / Contract
22 - 27 USD / Hourly
Customer Service Representative Job DescriptionWe’re seeking a customer-focused Customer Service Representative to support clients and ensure a positive experience across all interactions. This role handles inquiries, resolves issues, and builds strong relationships with customers in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat in a timely manner</li><li>Resolve issues, complaints, and requests with professionalism and accuracy</li><li>Maintain detailed records of interactions and follow-up actions</li><li>Collaborate with internal teams to address customer needs</li><li>Identify opportunities to improve customer experience and processes</li></ul>
2026-05-15T00:00:00Z

Customer Service Representative

San Rafael, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a success-driven and attentive Customer Service Representative to join our team on a contract basis in San Rafael, California. In this role, you will act as a key liaison between customers and showroom staff, ensuring a seamless experience for all visitors and inquiries. If you thrive in a dynamic retail environment and enjoy providing exceptional service, this position is an excellent opportunity to showcase your skills. Responsibilities:<ul><li>Serve as the primary point of contact for customers via phone, email, and chat, addressing inquiries and resolving concerns promptly</li><li>Handle customer orders, process returns and exchanges, and provide information about products and services</li><li>Resolve customer complaints with patience and professionalism, ensuring customer satisfaction</li><li>Document customer interactions and maintain accurate records in customer management systems</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary</li><li>Identify opportunities to enhance customer experience and provide feedback to management</li><li>Uphold the company’s values and maintain a high standard of customer care</li><li>Stay up to date with company products, services, and policies</li></ul>
2026-05-01T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-06T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Our client is seeking a professional and service-oriented Customer Service Representative to provide exceptional support to customers and help ensure a positive client experience. This role is ideal for someone with strong communication skills, a problem-solving mindset, and the ability to manage a high volume of inquiries in a fast-paced environment.Key Responsibilities:<ul><li>Serve as the first point of contact for customer inquiries via phone, email, and other communication channels.</li><li>Resolve customer questions related to products, services, orders, accounts, or general support needs.</li><li>Document customer interactions accurately and maintain up-to-date records in internal systems.</li><li>Escalate complex issues appropriately while ensuring timely follow-up and resolution.</li><li>Process orders, returns, updates, and service requests with accuracy and attention to detail.</li><li>Collaborate with internal departments to address customer concerns and improve service delivery.</li><li>Maintain a professional, empathetic, and solutions-focused approach in all customer interactions.</li><li>Support additional administrative or operational tasks as needed.</li></ul>
2026-05-15T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction. Responsibilities: • Manage customer inquiries by phone and email, providing accurate information and a responsive service experience. • Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up. • Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed. • Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks. • Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback. • Contribute to assigned projects and provide support for additional operational needs as business demands change. • Maintain detailed and accurate records while handling data entry and customer documentation with care. • Support workload demands that may occasionally require overtime based on team or business needs.
2026-05-15T00:00:00Z

Customer Service Representative

La Grange, IL
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customers with questions and concerns related to waste and recycling collection services in Illinois. This contract opportunity with permanent potential is ideal for someone who communicates clearly, stays composed in a high-volume setting, and enjoys helping people solve service-related issues. The role offers the chance to work in a fast-moving environment where strong attention to detail, sound judgment, and a customer-first approach are essential. Responsibilities:• Respond to a large volume of incoming customer calls each day regarding residential and commercial collection services.• Assist customers by clarifying service details, addressing concerns, and guiding them toward effective resolutions.• Manage conversations professionally in a busy call center environment where priorities can shift throughout the day.• Investigate service-related problems and apply practical solutions that support a positive customer experience.• Record call details, updates, and outcomes accurately to maintain complete customer account information.• Coordinate with coworkers and internal teams when needed while also handling assigned tasks independently.• Balance multiple responsibilities at once, including call handling, issue resolution, and documentation.• Support order-related requests and general account inquiries with accuracy and efficiency. The salary range for this position is $18 to $20. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-05-18T00:00:00Z

Customer Service Representative

San Antonio, TX
onsite
Temporary / Contract
19 - 21 USD / Hourly
Position Title: Customer Account Coordinator The Job You Will Perform: - Responsibility to communicate with customers estimate and enter orders and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales Manufacturing and shipping operations has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries Responsible for multiple accounts of small to medium customers with high complexity. - Take customer orders either directly from customers or account managers. - Place orders on a timely basis for purchases of materials and supplies to be used in production. - Communicate with customers regarding issues such as order status quotations order changes and confirmations as well as any complaints or questions. - Process purchase orders coordinate account credits and maintain customer data. - Work with production staff and utilize KIWI system to achieve on-time customer deliveries.
2026-05-18T00:00:00Z

Customer Service Representative

Cleveland, OH
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Cleveland, Ohio in a Contract to permanent role. This position is ideal for someone who enjoys helping customers, managing order-related requests, and maintaining accurate administrative records in a detail-oriented office setting. The role is fully onsite and offers the opportunity to build long-term value by supporting daily customer interactions and internal coordination. Responsibilities: • Respond to incoming customer calls and messages with care, providing timely assistance and clear follow-up on questions or concerns. • Process customer orders and update account information accurately while maintaining organized records in company systems. • Handle both inbound and outbound communication to support service inquiries, order status updates, and routine account needs. • Coordinate with accounting and internal team members to ensure customer issues, documentation, and requests are addressed efficiently. • Use Microsoft Office and related business applications to prepare correspondence, track activity, and maintain administrative support tasks. • Monitor customer interactions closely to ensure service standards are met and escalate more complex concerns when appropriate. • Support office operations through dependable administrative assistance, including data entry and routine documentation management.
2026-05-18T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Permanent / Full Time
48000 - 68000 USD / Yearly
This position focuses on delivering responsive service, coordinating order fulfillment, and serving as a reliable point of contact for product, pricing, and shipment-related questions. The ideal candidate brings strong communication skills, experience working across internal teams, and the ability to resolve issues accurately in a fast-paced environment. Responsibilities:• Process customer purchase orders with accuracy, including data entry, validation, and updates within ERP and order management systems.• Respond to inbound customer inquiries related to product availability, pricing, usage, and basic specifications with professionalism and accuracy.• Coordinate scheduled order releases by reviewing timing, product availability, and customer commitments to support on-time fulfillment.• Investigate shipment problems reported by customers, carriers, or internal shipping teams and work toward timely resolution.• Partner with planning, operations, and other internal groups to accelerate parts availability and manage urgent delivery needs.• Send order confirmations and status updates to customers to ensure clear communication throughout the order cycle.• Maintain customer-specific procedures, scheduling agreements, and portal requirements to support consistent account management.• Evaluate customer performance metrics and scorecards, then prepare responses or follow-up actions to help maintain service expectations.• Handle escalated service concerns and provide backup assistance to teammates as business demands require.• Support onboarding or guidance for new team members and share customer requirements with engineering or other stakeholders when needed.
2026-05-18T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in North Canton, Ohio. This is a Contract to permanent position within the manufacturing industry, offering an exciting opportunity to support customer accounts and ensure high satisfaction levels. The role combines in-person training with the flexibility of hybrid work after the initial training period. Responsibilities:• Provide accurate price and delivery quotations to customers while managing order entry and schedule adjustments.• Maintain and update customer account information, including forecasting, expediting, and order book management.• Collaborate with sales, supply chain, and manufacturing teams to address account-related issues and improve delivery performance.• Utilize intermediate product knowledge to effectively manage accounts and meet customer needs.• Communicate commercial terms clearly to both customers and the sales team.• Proactively manage orders to exceed customer expectations in terms of delivery, responsiveness, and communication.• Apply business guidelines and decisions appropriately to resolve customer situations.• Conduct in-depth analysis using intermediate system knowledge to support account management.• Demonstrate leadership and commitment to team objectives by effectively collaborating across departments.
2026-05-18T00:00:00Z

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