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216 results for Call Center Representative jobs

Customer Service Representative

Burnsville, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Burnsville, Minnesota. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment. Responsibilities:Respond to customer inquiries via phone, email, and chatResolve issues efficiently while maintaining a positive attitudeDocument customer interactions and update account informationCollaborate with internal teams to ensure timely resolution of concernsProvide product or service information clearly and accuratelyFollow up with customers to ensure satisfaction and issue closureMaintain knowledge of company policies and proceduresSupport special projects and administrative tasks as needed
2026-05-06T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
18 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients. Responsibilities: • Respond promptly to incoming customer inquiries through various communication channels. • Provide accurate information about products and services to assist customers effectively. • Process orders and ensure all data entry tasks are completed accurately. • Address and resolve customer concerns to maintain high levels of satisfaction. • Handle inbound and outbound calls while maintaining professionalism and empathy. • Collaborate with team members to improve customer service processes. • Keep detailed records of customer interactions for future reference. • Escalate complex issues to the appropriate department or supervisor when necessary. • Stay informed about company policies and updates to provide consistent support. • Contribute to the overall success of the team by meeting individual performance goals.
2026-04-27T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20.25 USD / Hourly
We are looking for an Customer Service Representative t to join a fast-paced investment advisory team in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who enjoys helping clients and advisors navigate web-based platforms while delivering clear, responsive service. In this role, you will support users with online tool questions, resolve routine technical issues, and partner with internal teams to ensure a smooth customer experience. The position follows an in-office schedule during training, with a hybrid arrangement available afterward. Responsibilities:• Guide clients and advisors on how to use online tools, new digital features, and related procedures so they can complete tasks confidently through self-service channels.• Respond to questions about platform functionality, company guidelines, and product-related processes while addressing straightforward usability concerns.• Investigate web-based application issues, determine likely causes, and resolve common problems with accuracy and urgency.• Escalate advanced technical matters to specialized support teams and remain involved to help drive timely resolution for the customer.• Monitor internal updates to online tools and communicate potential impacts that may affect support demand or incoming contact volume.• Build practical knowledge of systems, workflows, and support resources to provide dependable assistance across a range of web-based service needs.• Manage a high volume of cases at once while maintaining organized follow-up and providing clear status updates to advisors and clients.• Strengthen personal expertise through hands-on learning, peer collaboration, training, and the consistent use of established support best practices.
2026-05-07T00:00:00Z

Customer Service Representative

Sewickley, PA
remote
Temporary to Hire
23 - 25 USD / Hourly
Our client is seeking a proactive Customer Service Representative to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience.Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
2026-05-07T00:00:00Z

Customer Service Representative

Rochester, NY
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Rochester, New York through a Contract position. This role focuses on delivering responsive service to customers, handling high-volume phone interactions, and ensuring orders are entered accurately and efficiently. The ideal candidate is comfortable in a call center environment, communicates clearly, and can manage both incoming and outgoing customer contact with professionalism. Responsibilities: • Respond to customer inquiries by phone and provide timely, accurate information about products, orders, and service needs. • Manage a steady volume of inbound calls while maintaining a courteous and solutions-focused customer experience. • Place outbound calls as needed to confirm order details, follow up on requests, and resolve open issues. • Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time. • Address service concerns by identifying customer needs, researching information, and guiding each issue toward resolution. • Maintain clear records of customer interactions, order activity, and follow-up actions to support service continuity. • Work closely with internal teams to communicate order updates, clarify information, and help keep customer requests on track.
2026-04-30T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-06T00:00:00Z

Customer Service Representative

Littleton, CO
onsite
Temporary to Hire
22 - 22 USD / Hourly
Customer Service Representative We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent position. This role is ideal for someone who enjoys supporting customers, managing detailed order information, and learning technical product offerings in depth. The position blends customer support with product knowledge, requiring a thoughtful communicator who can provide accurate guidance, track requests carefully, and contribute to a collaborative service-focused environment. Responsibilities: • Manage customer order entry with accuracy, ensuring specifications, configurations, and product details are captured correctly. • Guide customers through product options and adaptations by explaining features and helping identify solutions that fit end-user needs. • Respond to inquiries related to order progress, pricing requests, returns, and repair matters through phone and email communication. • Maintain detailed documentation on customer interactions, product status updates, and supplier follow-up needs to support smooth service execution. • Build working knowledge of specialized products and related terminology to provide informed assistance and dependable recommendations. • Use Microsoft-based business systems and online tools to prepare quotes, enter data, and monitor account activity efficiently. • Coordinate with internal team members to deliver a high standard of service for both external customers and internal partners. • Follow established training and workflow processes carefully to reduce errors, improve consistency, and support long-term customer satisfaction.
2026-05-06T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
22 - 26 USD / Hourly
We are looking for a Customer Service Representative to join a growing apparel company in Commerce, California. This contract opportunity with permanent potential is well suited for someone who enjoys supporting customers in a fast-moving setting and can manage multiple service needs with accuracy and professionalism. The ideal candidate brings strong communication skills, a service-minded approach, and the ability to keep orders and customer interactions organized from start to finish. Responsibilities: • Manage customer requests related to purchases, returns, exchanges, and cancellations while ensuring all details are entered correctly. • Work closely with warehouse, sales, and production teams to help keep orders on schedule and address fulfillment issues promptly. • Respond to customer inquiries by providing clear updates on products, pricing, availability, and shipment status. • Handle service concerns with professionalism, resolving routine issues directly and directing more complex matters to the appropriate team members. • Maintain organized and accurate customer account information, order records, and service notes within company systems. • Provide support for wholesale accounts and retail partners, helping maintain strong day-to-day business relationships. • Assist with order coordination and compliance requirements for larger retail accounts when needed. • Support inbound and outbound customer communication, including phone and email interactions, in a timely manner.
2026-05-07T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a long-term opportunity. This position is ideal for someone who enjoys helping customers, managing a steady call volume, and keeping information organized with accuracy. The role combines inbound support with outbound follow-up activity and offers the opportunity to build long-term experience in a customer-focused environment. Responsibilities: • Handle approximately 10 incoming calls each day, providing timely and attentive assistance to customers. • Complete a higher volume of outbound calls after training, typically ranging from 30 to 80 calls daily, to support follow-up and service needs. • Send follow-up links and communicate next steps clearly so customers understand how to proceed. • Enter customer and order-related information accurately into internal systems while maintaining detailed records. • Use Salesforce and related tools to track interactions, update account information, and document service activity. • Respond to customer inquiries effectively, resolve routine issues, and escalate more complex concerns when needed.
2026-05-04T00:00:00Z

Customer Service Representative

Long Beach, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential. Responsibilities:• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.<ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul> • Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.• Prepare invoices and assist with billing activities by confirming order information before final submission.• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.• Enter order details into internal systems and verify that all entries align with supporting paperwork.• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.
2026-05-06T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
25 - 27 USD / Hourly
The Sales Support Administrator is responsible for coordinating and executing customer account onboarding activities, ensuring accurate setup, timely activation, and a smooth handoff from Sales to Customer Service. Key Responsibilities<ul><li>Coordinate and support a Sales Support onboarding team of 3–4 team members </li><li>Coordinate new customer and transition account onboarding from Sales handoff through activation </li><li>Maintain clear documentation and status updates throughout the onboarding lifecycle </li><li>Support a smooth transition to Customer Service or Account Implementation teams upon completion</li></ul>
2026-05-06T00:00:00Z

Customer Service Representative

Ithaca, NY
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a reliable and customer‑focused Customer Service Representative to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and/or chat in a professional manner</li><li>Resolve customer issues, concerns, and questions efficiently and accurately</li><li>Document customer interactions and maintain detailed records in internal systems</li><li>Process orders, service requests, returns, or account updates as needed</li><li>Escalate complex issues to appropriate departments or supervisors</li><li>Follow company policies, procedures, and service standards</li><li>Maintain a positive, helpful, and solution‑oriented attitude</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Cedar Knolls, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery. Responsibilities:• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.• Support finance-related software administration, including customer information and meter management tools used for daily operations.• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.
2026-05-07T00:00:00Z

Customer Service Representative

Durham, NC
onsite
Temporary / Contract
19.95 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in Durham, North Carolina, in a Long-term Contract role. This position is ideal for someone who is confident managing a steady flow of customer interactions and providing prompt, attentive support by phone and email. The selected candidate will help maintain service quality by handling inquiries accurately, documenting information clearly, and supporting day-to-day order and appointment coordination. Responsibilities: • Manage a high volume of incoming customer calls while delivering courteous and efficient service. • Respond to customer questions, concerns, and service requests with clear communication and appropriate follow-through. • Enter customer details, updates, and transaction information into internal systems with a high degree of accuracy. • Support order processing activities by recording requests and ensuring information is complete for fulfillment. • Coordinate and schedule appointments based on customer needs and business availability. • Handle email correspondence with care, providing timely responses and documenting key interactions when needed. • Make outbound calls as required to confirm details, provide updates, or resolve outstanding issues. • Use Microsoft Word and Excel to review, update, and maintain customer-related records and reports.
2026-05-07T00:00:00Z

Customer Service Representative

Marlborough, CT
onsite
Temporary / Contract
18.14 - 20.163 USD / Hourly
Our client is seeking a Customer Service Representative to join their team and serve as a key point of contact for customers. This role is responsible for handling inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and committed to delivering outstanding service in a fast-paced environment.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns, complaints, and service issues with empathy and efficiency</li><li>Process orders, returns, account updates, and other customer requests accurately</li><li>Maintain detailed and accurate customer records in CRM or other internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Provide product, service, and policy information to customers</li><li>Follow up on open issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal teams to support service delivery and problem resolution</li><li>Meet performance goals related to response times, quality, and customer satisfaction</li><li>Assist with administrative or departmental support tasks as assigned</li></ul>Qualifications<ul><li>High school diploma or equivalent required; associate or bachelor’s degree preferred</li><li>1+ years of customer service, call center, or client support experience preferred</li><li>Strong verbal and written communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Ability to manage multiple tasks and work effectively in a fast-paced environment</li><li>Strong attention to detail and organizational skills</li><li>Proficiency with Microsoft Office and customer service or CRM systems</li><li>Positive attitude and a team-oriented approach</li></ul>Preferred Skills<ul><li>Experience in a high-volume customer service setting</li><li>Familiarity with CRM platforms and ticketing systems</li><li>Ability to remain calm and professional in challenging situations</li><li>Bilingual skills are a plus, depending on client needs</li></ul>
2026-04-22T00:00:00Z

Customer Service Representative

Saint Petersburg, FL
onsite
Temporary to Hire
18 - 18 USD / Hourly
We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this role, you will serve as the primary point of contact for clients, guests, and staff, ensuring a positive experience and efficient service. Experience working in a medical, healthcare, or behavioral health setting is highly preferred. This is a contract-to-permanent position where you will play a critical role in supporting individuals seeking behavioral health services. Responsibilities: • Act as the first point of contact by welcoming and assisting clients, staff, and guests in a friendly and detail oriented manner. • Manage appointment scheduling, confirmations, and follow-ups to ensure smooth client flow. • Handle client check-ins and check-outs, including collecting payments, issuing receipts, and balancing the cash drawer at the end of each shift. • Update client information accurately during check-in or check-out and maintain secure data entry practices. • Distribute and collect client satisfaction surveys to gather feedback. • Collaborate with clinical staff to ensure timely service delivery and address pending client issues. • Perform opening and closing procedures as assigned, ensuring a seamless start and end to each day. • Assist with distributing faxes and other administrative tasks as needed. • Respond effectively to upset or distressed clients, providing warm, empathetic customer service. • Travel to other locations as required, with mileage reimbursement provided.
2026-05-03T00:00:00Z

Customer Service Representative

Wilmington, DE
remote
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support claimants with questions related to unclaimed property in Wilmington, Delaware. This fully remote opportunity is a Long-term Contract position, starting as a 3-6 month assignment with the possibility of extension or conversion based on business needs. The ideal candidate will bring strong call center experience, excellent attention to detail, and the ability to guide customers through claim-related processes with professionalism and care. Responsibilities:• Respond to a high volume of incoming calls from individuals seeking assistance with unclaimed property claims.• Provide clear updates on claim progress and explain what documents are needed to move requests forward.• Guide customers through submitting claims and using the online portal effectively.• Research existing records and establish new claims within the internal claims management system.• Enter and validate information accurately while following client procedures and quality standards.• Review submitted materials to assess claim details and help determine appropriate ownership outcomes.• Record thorough notes from each customer interaction and maintain complete case documentation.• Recognize inconsistencies, recurring issues, or unusual patterns and communicate findings to leadership.• Escalate sensitive or complex situations when additional review or resolution is required.• Assist with administrative support work and special assignments as business demands change.
2026-05-06T00:00:00Z

Customer Service Representative

Fond du Lac, WI
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a highly motivated Customer Service Representative to join our team in Shawano, Wisconsin. This contract position is ideal for individuals with excellent interpersonal skills and a passion for delivering exceptional service. The role involves engaging with customers, processing applications, and ensuring smooth communication across various channels. Responsibilities: • Process customer applications accurately and efficiently, ensuring all required information is captured. • Provide timely and detail-oriented responses to inbound and outbound customer inquiries. • Maintain detailed records of customer interactions and transactions using internal systems. • Manage order entry tasks, ensuring data accuracy and adherence to established procedures. • Deliver outstanding service by addressing customer needs and resolving issues effectively. • Collaborate with team members to improve customer service processes and workflows. • Handle a high volume of calls in a call center environment while maintaining a focus on accuracy and quality. • Uphold the organization’s mission and values in every interaction, particularly within the non-profit sector.
2026-05-05T00:00:00Z

Customer Service Representative

Elgin, IL
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a long-term contract position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts such as Walmart, etc. Responsibilities:• Provide exceptional customer support by handling inquiries and resolving issues efficiently.• Manage order entry processes with accuracy and attention to detail.• Communicate effectively with clients and internal teams to ensure smooth operations.• Handle both inbound and outbound calls with professionalism and a customer-focused approach.• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.• Act as a reliable point of contact for customers, keeping them informed throughout the process.• Take ownership of responsibilities and demonstrate accountability in all aspects of the role.• Identify and implement solutions proactively, navigating challenges independently when needed.• Collaborate with team members to support the needs of large retail clients effectively.• Stay organized and adaptable in a fast-paced environment.
2026-05-01T00:00:00Z

Customer Service Representative

Virginia Beach, VA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Virginia Beach, Virginia. This is a long-term contract position within the manufacturing industry, where you will play a key role in managing business-to-business (B2B) customer interactions and ensuring smooth order processing. The ideal candidate thrives in a fast-paced environment and excels at cross-functional coordination. Responsibilities: • Process customer quotes and accurately convert them into orders within the designated system. • Verify purchase order details, including pricing, terms, and shipping requirements, to ensure accuracy. • Collaborate with sales, engineering, production, warehouse, and credit teams to address customer needs and resolve issues. • Monitor and communicate order statuses, manage backlogs, and provide timely delivery updates to clients. • Handle product returns, manage credit memos, and process credit applications as needed. • Maintain accurate and up-to-date customer records and documentation. • Assist with shipping logistics, including preparing necessary documentation for smooth delivery. • Identify opportunities for upselling accessories and parts, contributing to revenue growth.
2026-04-13T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a driven Customer Service Representative to join a healthcare-focused team in Minneapolis, Minnesota in a Contract to Permanent opportunity. This position centers on connecting with prospective patients through a high volume of outbound calls, confirming their needs, and guiding conversations with professionalism and empathy. It is well suited for someone who is self-motivated, competitive, and energized by helping individuals navigate products related to ostomy and catheter care. Responsibilities: • Place a large number of outbound calls each day to individuals who have previously submitted interest or inquiry requests. • Speak with prospective patients to confirm relevant care needs and gather details about the products they currently use. • Maintain productive, patient-centered conversations that balance service quality with daily call volume goals. • Record call activity, updates, and follow-up information accurately within company systems such as Salesforce and other basic software tools. • Collaborate within a shared lead environment where team members work from the same pool of opportunities. • Use strong listening and communication skills to build trust with individuals seeking information related to healthcare products. • Manage time independently throughout the workday while staying focused on outreach targets and team performance expectations. • Contribute to a results-driven culture by consistently working toward contact goals and potential performance-based incentives.
2026-04-28T00:00:00Z

Customer Service Representative

Damariscotta, ME
onsite
Temporary / Contract
16 - 16 USD / Hourly
We are looking for a dependable Customer Service Representative to support a busy retail environment in Damariscotta, Maine. This is a Contract position suited for someone who enjoys helping customers, staying organized, and contributing to smooth day-to-day store operations. The role is fully onsite and may involve working at two nearby store locations, with scheduling that includes weekend availability as part of a shared rotation. Responsibilities:• Welcome shoppers, answer questions, and deliver attentive service that creates a positive in-store experience.• Process purchases accurately, handle cash transactions responsibly. • Restock merchandise, organize displays, and help keep shelves clean, full, and easy for customers to shop.• Support inventory activities by checking product levels, replenishing items, and assisting with overall stock control.• Respond to customer inquiries by phone and in person, providing clear information and timely assistance.• Work across two nearby store locations as needed to support coverage and daily operational needs.• Collaborate with team members to keep the store running efficiently while maintaining a welcoming atmosphere.• Follow scheduling requirements that include weekend availability on a rotating basis.• Assist with general retail tasks that help maintain store appearance, product availability, and customer satisfaction.
2026-05-06T00:00:00Z

Customer Service Representative

Lansing, MI
onsite
Temporary to Hire
15 - 15.5 USD / Hourly
We are looking for a dependable Customer Service Representative to join a communications team in Lansing, Michigan. This contract-to-permanent opportunity is ideal for someone who enjoys speaking with customers, gathering information accurately, and delivering a positive service experience in a call center setting. The role supports inbound and outbound phone interactions, order processing, and survey-related outreach, with a self-schedule at least 32 hours a week within these shifts: Monday through Friday 12:00 PM - 8:00 PM and Saturday 11:00 AM - 7:00 PM Responsibilities:• Handle a high volume of inbound calls professionally while providing clear, courteous assistance to customers and survey participants.• Place outbound calls as needed to collect responses, confirm details, or support ongoing polling and customer service activities.• Record information accurately in company systems and complete order or data entry tasks with close attention to detail.• Engage callers in a respectful and efficient manner to gather required information and maintain a smooth call experience.• Manage your assigned schedule within approved shift windows and consistently meet weekly hour expectations.• Follow call handling procedures, documentation standards, and quality guidelines during each customer interaction.
2026-05-07T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-05-06T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing organization in Syracuse, New York through a Contract assignment. In this role, you will serve as a key point of contact for customers, helping ensure orders are handled accurately and questions are addressed with professionalism and urgency. This position is ideal for someone with at least 1 year of experience in customer service who is comfortable managing order activity, coordinating with internal departments, and maintaining a high standard of communication. Responsibilities: • Respond to customer questions about product details, order progress, and related service needs with accuracy and professionalism. • Enter new orders and update existing requests while following established service and documentation procedures. • Work closely with teams across the business to coordinate solutions and ensure customer issues are resolved efficiently. • Escalate customer concerns to the appropriate internal contacts and provide clear follow-up to support timely resolution. • Conduct export compliance checks in accordance with company guidelines before processing applicable transactions. • Examine purchase orders, customer agreements, and terms to confirm details are complete and aligned with requirements. • Manage inbound and outbound customer communication to support order-related updates and service inquiries.
2026-05-06T00:00:00Z

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