We are looking for a skilled Cable Technician to join our team in Ames, Iowa. In this Contract to permanent position, you will play a key role in installing, troubleshooting, and maintaining cable systems in commercial environments. The ideal candidate has hands-on experience and a strong understanding of industry standards, with a focus on delivering quality results.<br><br>Responsibilities:<br>• Install and route Cat 5 and Cat 6 cables in commercial settings, including new construction and renovation projects.<br>• Follow industry standards to ensure proper cable installation and maintenance.<br>• Perform conduit bending, cable testing, and troubleshooting using digital multi-meters.<br>• Conduct networking issue diagnostics and resolve connectivity problems.<br>• Assemble and install server racks, patch panels, and related equipment in network closets.<br>• Execute fiber cable tasks such as anaerobic terminations, splicing, and working with SC and LC connectors.<br>• Read and interpret schematic diagrams and line drawings to ensure accurate installations.<br>• Maintain compliance with safety protocols and quality standards during all projects.<br>• Collaborate with team members to complete projects efficiently and meet client expectations.
We are looking for a skilled Cable Technician to support structured cabling and low-voltage installation projects in Maricopa, Arizona. This is a Contract position suited for someone who can work independently, maintain high installation standards, and help keep network infrastructure reliable and organized. The ideal candidate brings hands-on experience with cable runs, terminations, and fiber or copper connectivity in commercial or similar field environments.<br><br>Responsibilities:<br>• Install, route, and secure low-voltage cabling for network and communication systems in accordance with site requirements and safety expectations.<br>• Terminate and test copper and fiber connections to confirm dependable performance and proper signal continuity.<br>• Read work orders, layout details, and technical documentation to complete cabling assignments accurately and efficiently.<br>• Label cables, organize pathways, and maintain clean installation practices that support future troubleshooting and maintenance.<br>• Inspect completed work, identify issues with connectivity or physical installation, and resolve problems in a timely manner.<br>• Coordinate with onsite teams and project contacts to meet scheduling needs and ensure work is completed to specification.<br>• Use hand tools, testing equipment, and installation materials safely while following established job site procedures.
We are looking for a Level 1 Cable Technician to support structured cabling projects in Georgia. This is a Contract position for someone who enjoys hands-on technical work and takes pride in delivering reliable low-voltage and fiber connectivity solutions. The role focuses on installing, organizing, and maintaining cable infrastructure while following site standards and safety expectations.<br><br>Responsibilities:<br>• Install and route low-voltage, network, and fiber-optic cabling in commercial or technical environments.<br>• Terminate, label, and dress cables to support clean, organized, and functional infrastructure.<br>• Assist with the setup, testing, and basic troubleshooting of cabling systems to confirm proper performance.<br>• Read work instructions and follow project layouts to complete cabling tasks accurately and efficiently.<br>• Maintain tools, materials, and work areas in a safe and detail-oriented condition throughout each assignment.<br>• Support moves, additions, and changes to existing cable runs as project needs evolve.<br>• Document completed work and report installation progress or issues to the project lead.<br>• Follow safety procedures and site requirements while working around active equipment and building systems.
<p><strong>Overview</strong></p><p>Our client, at top 3 tech organization in the world, is seeking a Level 1 Cable Technician to support an onsite project in Lenoir, North Carolina. This contract opportunity is ideal for someone who enjoys hands-on technical work and can contribute to structured fiber installation efforts in a detail-oriented environment. The position focuses on low-voltage and fiber-related cabling tasks, with a steady Monday through Friday schedule of 7a-3p and overtime approved at the direction of the Lead onsite.</p><p> </p><p><strong>Key Responsibilities</strong></p><p>The Cable Technician is responsible for executing structured cabling and fiber installation/decommissioning tasks under the direction of senior technicians or leads. This role is hands-on and task-driven, with no decision-making authority.</p><ul><li>Install, route, and secure fiber and copper cabling per project plans and standards</li><li>Pull, dress, label, and terminate fiber cables as instructed</li><li>Pull, decommission and recycle cable that is in line with the standards set</li><li>Assist with fiber placement in racks, trays, and pathways</li><li>Maintain clean and organized work areas in active data centers or network environments</li><li>Follow safety, security, and quality procedures at all times</li></ul><p><strong>*Please note: </strong>This position is for second shift (3:30p-11:30p with 30 minute lunch break, Monday-Friday). Please don't apply to this posting if you're not open to working second shift hours.</p>
<p><strong>Overview</strong></p><p>Our client, at top 3 tech organization in the world, is seeking a Level 1 Cable Technician to support an onsite project in Lenoir, North Carolina. This contract opportunity is ideal for someone who enjoys hands-on technical work and can contribute to structured fiber installation efforts in a detail-oriented environment. The position focuses on low-voltage and fiber-related cabling tasks, with a steady Monday through Friday schedule of 7a-3p and overtime approved at the direction of the Lead onsite.</p><p> </p><p><strong>Key Responsibilities</strong></p><p>The Cable Technician is responsible for executing structured cabling and fiber installation/decommissioning tasks under the direction of senior technicians or leads. This role is hands-on and task-driven, with no decision-making authority.</p><ul><li>Install, route, and secure fiber and copper cabling per project plans and standards</li><li>Pull, dress, label, and terminate fiber cables as instructed</li><li>Pull, decommission and recycle cable that is in line with the standards set</li><li>Assist with fiber placement in racks, trays, and pathways</li><li>Maintain clean and organized work areas in active data centers or network environments</li><li>Follow safety, security, and quality procedures at all times</li></ul>
<p><strong>Overview</strong></p><p>Our client, at top 3 tech organization in the world, is seeking a Level 1 Cable Technician to support an onsite project in Lenoir, North Carolina. This contract opportunity is ideal for someone who enjoys hands-on technical work and can contribute to structured fiber installation efforts in a detail-oriented environment. The position focuses on low-voltage and fiber-related cabling tasks, with a steady Monday through Friday schedule of 7a-3p and overtime approved at the direction of the Lead onsite.</p><p> </p><p><strong>Key Responsibilities</strong></p><p>The Cable Technician is responsible for executing structured cabling and fiber installation/decommissioning tasks under the direction of senior technicians or leads. This role is hands-on and task-driven, with no decision-making authority.</p><ul><li>Install, route, and secure fiber and copper cabling per project plans and standards</li><li>Pull, dress, label, and terminate fiber cables as instructed</li><li>Pull, decommission and recycle cable that is in line with the standards set</li><li>Assist with fiber placement in racks, trays, and pathways</li><li>Maintain clean and organized work areas in active data centers or network environments</li><li>Follow safety, security, and quality procedures at all times</li></ul><p><br></p>
We are looking for a PC Technician to provide hands-on technical support for students, faculty, and staff in a Higher Education environment in Brooklyn, New York. This Contract position focuses on resolving everyday desktop and device issues across both Windows and Mac systems while delivering responsive end-user assistance. The ideal candidate will be comfortable supporting hardware, software, connectivity, and account access needs in a fast-paced campus setting.<br><br>Responsibilities:<br>• Deliver first-line desktop support for end users by diagnosing and resolving common hardware, software, and access-related issues.<br>• Support both Windows and macOS devices, including troubleshooting operating system problems and user-specific technical concerns.<br>• Help users connect to campus Wi-Fi and ensure reliable access to network resources on supported devices.<br>• Assist with the installation and setup of Microsoft Office and other standard applications required for daily use.<br>• Configure and troubleshoot Pharos printing software so users can print successfully from approved workstations and devices.<br>• Perform account support tasks such as password resets, basic account setup, and other routine access requests.<br>• Provide hands-on assistance with computer hardware, peripheral connections, and cable installation as needed.<br>• Support devices and equipment from manufacturers such as Dell and Apple while maintaining a detail-oriented customer service approach.
We are looking for a PC Technician to support day-to-day hardware needs for a Contract position based in Campbell, California. This role focuses on preparing, installing, troubleshooting, and maintaining computer equipment and peripheral devices in a hands-on environment. The ideal candidate is comfortable working with both Dell Technologies and Apple devices while ensuring reliable workstation setup and connectivity for end users.<br><br>Responsibilities:<br>• Install, configure, and deploy desktop and laptop hardware for users across the site.<br>• Diagnose and resolve issues involving computers, peripherals, and other associated hardware components.<br>• Set up and organize cabling for workstations, devices, and related equipment to maintain safe and reliable connectivity.<br>• Perform hardware replacements, upgrades, and basic repair tasks on supported systems and accessories.<br>• Provide technical support for Dell Technologies and Apple devices, including initial setup and ongoing troubleshooting.<br>• Test equipment after installation or repair to confirm proper performance and user readiness.<br>• Track completed work, device status, and hardware inventory to support efficient operations.
We are looking for a PC Technician to support day-to-day hardware and device operations for a healthcare environment in New Brunswick, New Jersey. This Long-term Contract position focuses on maintaining reliable workstation performance, resolving technical issues efficiently, and assisting end users with equipment-related needs. The role is well suited for someone who is hands-on with computer hardware, cabling, and device deployment across a busy operational setting.<br><br>Responsibilities:<br>• Install, configure, and troubleshoot desktop computers, peripherals, and related hardware used across the facility.<br>• Provide hands-on support for Dell systems, Apple devices, and other endpoint equipment to keep users productive.<br>• Perform cable runs, workstation connections, and basic hardware setup for new or relocated equipment.<br>• Diagnose device failures and replace components such as monitors, keyboards, docking stations, and internal PC parts as needed.<br>• Set up, image, and deploy computers while confirming proper connectivity and functionality before release to staff.<br>• Respond to service requests in a timely manner and document completed work, equipment updates, and support activities.<br>• Assist with inventory tracking, device staging, and hardware moves to support ongoing operational needs.<br>• Coordinate with internal technical teams when issues require escalation or additional system-level support.
We are looking for a PC Technician to provide hands-on technical support for a Higher Education environment in Brooklyn, New York. This is a Contract position focused on assisting users with everyday desktop and device issues across both Windows and Mac systems. The role is ideal for someone who can deliver responsive end-user support, resolve access-related concerns, and help maintain a smooth technology experience for students, faculty, and staff.<br><br>Responsibilities:<br>• Provide first-level desktop support for end users by diagnosing and resolving routine hardware, software, and access-related issues.<br>• Support both Windows and macOS devices, ensuring systems are set up properly and functioning reliably for daily use.<br>• Help users connect to campus Wi-Fi and troubleshoot network access problems affecting laptops and other devices.<br>• Guide end users through the installation and setup of Microsoft Office and other standard productivity applications.<br>• Install, configure, and troubleshoot Pharos printing software to ensure users can access printing services successfully.<br>• Perform account-related support tasks such as password resets, basic user access assistance, and new account setup coordination.<br>• Assist with hardware troubleshooting for desktops, laptops, and peripheral equipment, including cables and related components.<br>• Document service requests, resolutions, and recurring technical issues to support efficient ongoing desktop support operations.
We are looking for a skilled PC Technician to support hardware setup, troubleshooting, and device maintenance for an Information Technology environment in California. This is a Contract position suited for someone who is comfortable working with a range of computer systems, peripherals, and physical connectivity needs. The ideal candidate will bring hands-on experience with Dell Technologies and Apple devices while delivering dependable technical support in a detail-oriented setting.<br><br>Responsibilities:<br>• Install, configure, and maintain desktop computers, laptops, monitors, and related hardware for end users.<br>• Diagnose hardware issues and perform repairs or component replacements to restore equipment to proper working order.<br>• Set up and organize cabling for workstations, peripherals, and other connected technology to ensure reliable performance.<br>• Provide technical support for Dell Technologies equipment and Apple devices, including initial setup and ongoing troubleshooting.<br>• Test associated hardware such as docking stations, keyboards, printers, and other peripherals to confirm full functionality.<br>• Track device conditions, completed service activities, and equipment needs to support accurate IT records.<br>• Assist with workstation deployments, equipment moves, and hardware refresh activities across the site.<br>• Coordinate with internal teams to resolve technical issues efficiently and minimize user downtime.
We are looking for a PC Technician to support onsite technology needs for a diverse range of business environments in Sacramento, California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can manage service visits independently, resolve technical issues across hardware and connectivity, and provide an excellent client experience. The role combines field support, device installation, and structured cabling work, with opportunities to assist in varied commercial settings including healthcare and retail locations.<br><br>Responsibilities:<br>• Complete scheduled installations, service requests, and urgent support visits at client locations within the Sacramento, California area.<br>• Diagnose and resolve entry- to mid-level technical issues involving computer hardware, network connectivity, telecommunications equipment, and end-user devices.<br>• Travel to customer sites within an assigned local radius and manage appointments effectively within designated service windows.<br>• Install, route, and terminate structured cabling, including CAT5 and CAT6, while maintaining clean and organized work areas.<br>• Coordinate with remote support teams through collaboration platforms such as Slack to troubleshoot issues and confirm next steps when additional assistance is needed.<br>• Deliver detail-oriented onsite service by communicating clearly with clients, setting expectations, and ensuring work is completed to a high standard.<br>• Support technology deployments across commercial environments such as retail locations, hospitals, dental offices, and other business facilities.<br>• Maintain accurate updates on field activity, service progress, and issue resolution while working with minimal supervision.<br>• Contribute to additional low-voltage, telephony, AV, or fiber-related tasks when project needs require broader technical support.
We are looking for a PC Technician to provide frontline technical support in a Higher Education environment in New York. This contract position focuses on assisting end users with everyday desktop and device issues across both Windows and Mac systems. The ideal candidate will deliver responsive support, help users stay connected and productive, and ensure workstation hardware and software are set up correctly.<br><br>Responsibilities:<br>• Provide first-level desktop support for faculty, staff, and students by troubleshooting common hardware, software, and access-related issues.<br>• Support users working on both Windows and macOS devices, resolving technical problems in a timely and detail-oriented manner.<br>• Help end users connect to the wireless network and address basic connectivity concerns affecting their devices.<br>• Install and configure Microsoft Office applications and other standard productivity tools required for daily use.<br>• Set up and maintain printing software, ensuring users can download, install, and use printing services successfully.<br>• Perform account-related support tasks such as password resets and new account setup in accordance with established procedures.<br>• Assist with computer hardware tasks, including peripheral connections, cable setup, and basic device troubleshooting.<br>• Work with equipment from various manufacturers to diagnose issues and restore functionality.<br>• Document support activities and communicate clearly with users regarding issue status, next steps, and resolution.<br>• Escalate more complex technical problems when necessary while maintaining a high level of customer service.
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
We are looking for a Hardware Technician to join a collaborative team supporting technical deployment and service operations in Coral Springs, Florida. This contract-to-permanent opportunity is ideal for someone who enjoys hands-on hardware work, follows detailed procedures with precision, and stays organized in a fast-paced environment. The role focuses on preparing devices to customer specifications, supporting service requests, and assisting with basic technical troubleshooting while maintaining high security and quality standards.<br><br>Responsibilities:<br>• Configure hardware by installing required applications and loading secure keys according to customer-specific requirements.<br>• Complete service and repair authorization work accurately and within established turnaround expectations.<br>• Provide first-level technical support to customers and internal team members for common hardware and software issues.<br>• Troubleshoot device functionality using established processes and documented technical information.<br>• Maintain accurate handling of inventory by organizing stock locations and supporting equipment allocation needs.<br>• Follow all applicable security protocols, compliance requirements, and operational standards during device preparation and servicing.<br>• Manage assigned tasks efficiently while maintaining consistent productivity and close attention to detail.<br>• Contribute to team operations with a proactive approach and support additional technical duties as business needs evolve.
<p>We are looking for a Systems Administrator to support daily IT operations and deliver dependable technical solutions for users in Germantown, Wisconsin. This role combines hands-on troubleshooting, system configuration, product support, and project participation, making it ideal for someone who is comfortable balancing operational support with technical ownership. The successful candidate will help maintain reliable infrastructure, resolve escalated issues, and contribute to a smooth technology experience across the organization.<strong> This opportunity offers a hybrid schedule; candidate's must be local to the Greater Milwaukee area. </strong></p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated support incidents by investigating technical problems, identifying root causes, and delivering timely solutions that meet service expectations.</p><p>• Handle advanced service requests that require strong judgment, technical knowledge, and tailored support across systems and devices.</p><p>• Build, configure, and prepare equipment such as desktop workstations, network hardware, cameras, entry-level servers, and printers for deployment.</p><p>• Coordinate incoming and outgoing hardware shipments while keeping inventory records accurate and up to date.</p><p>• Track technology assets, perform routine inventory checks, and help ensure the availability of equipment and replacement parts.</p><p>• Provide both remote and onsite technical assistance, responding professionally to service needs and restoring functionality as quickly as possible.</p><p>• Support employee onboarding and offboarding by setting up accounts, devices, and access while ensuring secure transitions for departing staff.</p><p>• Serve as the primary technical owner for assigned products, maintaining documentation, overseeing updates, and managing ongoing performance and issue resolution.</p><p>• Contribute to both customized and repeatable project work by completing assigned deliverables and supporting implementation activities.</p><p>• Participate in an on-call rotation to address urgent after-hours issues and help maintain system stability and business continuity.</p>
<p>We are seeking a dependable and customer-focused <strong>Help Desk Technician</strong> to join our IT team. In this role, you will provide first-level technical support to end users, troubleshoot hardware and software issues, and help ensure employees have the tools and technology needed to work efficiently. The ideal candidate is a strong communicator who enjoys problem-solving and delivering excellent service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide technical support to users via phone, email, chat, and in person</li><li>Troubleshoot issues related to desktops, laptops, printers, mobile devices, and peripheral equipment</li><li>Resolve problems involving Windows operating systems, Microsoft 365, email, and common business applications</li><li>Log, track, and document support requests in the ticketing system</li><li>Escalate complex technical issues to higher-level IT staff as needed</li><li>Set up, configure, and deploy hardware and software for new and existing employees</li><li>Perform password resets, account provisioning, and basic user administration tasks</li><li>Assist with onboarding and offboarding processes, including equipment setup and recovery</li><li>Maintain accurate records of issues, resolutions, and asset inventory</li><li>Support IT best practices and contribute to process improvement efforts</li></ul>
<p>We are seeking a dependable and customer-focused <strong>Help Desk Technician</strong> to join our IT team. In this role, you will provide first-level technical support to end users, troubleshoot hardware and software issues, and help ensure employees have the tools and technology needed to work efficiently. The ideal candidate is a strong communicator who enjoys problem-solving and delivering excellent service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide technical support to users via phone, email, chat, and in person</li><li>Troubleshoot issues related to desktops, laptops, printers, mobile devices, and peripheral equipment</li><li>Resolve problems involving Windows operating systems, Microsoft 365, email, and common business applications</li><li>Log, track, and document support requests in the ticketing system</li><li>Escalate complex technical issues to higher-level IT staff as needed</li><li>Set up, configure, and deploy hardware and software for new and existing employees</li><li>Perform password resets, account provisioning, and basic user administration tasks</li><li>Assist with onboarding and offboarding processes, including equipment setup and recovery</li><li>Maintain accurate records of issues, resolutions, and asset inventory</li><li>Support IT best practices and contribute to process improvement efforts</li></ul><p><br></p>
We are looking for a dependable Help Desk Technician to provide onsite technical support for employees in Nashville, Tennessee. This Long-term Contract opportunity is ideal for someone who enjoys resolving day-to-day IT issues, supporting end users, and maintaining reliable workstation and network performance. The role focuses on delivering responsive service, documenting solutions clearly, and helping users stay productive through effective troubleshooting and guidance.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for hardware, software, and connectivity issues affecting end users across the organization.<br>• Manage incoming service desk requests, prioritize open tickets, and provide updates to ensure timely resolution.<br>• Conduct remote support sessions when appropriate to diagnose problems and walk users through corrective actions.<br>• Set up equipment and system access for new hires and coordinate account and device activities for employee departures.<br>• Record troubleshooting steps, user concerns, and final resolutions in the ticketing system with clear and accurate notes.<br>• Perform diagnostic checks to identify the source of reported issues and apply practical fixes for common technical problems.<br>• Escalate more complex incidents to advanced support teams when additional expertise or access is required.<br>• Install, configure, update, and repair computer hardware, operating systems, and business software as needed.<br>• Follow up with users after support is provided to confirm that issues have been fully resolved and service expectations were met.
<p>*** This role is 100% onsite - 5 days per week in Postville, IA ***</p><p><br></p><p>We are looking for an IT Support | Desktop | Hardware Technician to provide hands-on technical assistance and dependable end-user support in Iowa. This contract position with permanent potential is ideal for someone who enjoys resolving desktop, hardware, and access-related issues while supporting a stable and secure IT environment. The role will work across daily support requests, system administration tasks, and infrastructure troubleshooting to keep business operations running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Deliver timely support for end-user issues involving printing, login access, display problems, desktop hardware, and general service desk requests.</p><p>• Administer user accounts and permissions across Active Directory, Azure, Microsoft 365, Entra, and Intune environments.</p><p>• Troubleshoot and maintain Windows-based desktops and servers, including routine performance checks and issue resolution.</p><p>• Support telephony systems and computer telephony integrations to help maintain reliable communication services.</p><p>• Monitor backup activity, perform scheduled reboots, and assist with ongoing system maintenance to reduce downtime.</p><p>• Review security-related tickets, route issues to the appropriate teams, and escalate higher-risk concerns when needed.</p><p>• Assist with the upkeep and troubleshooting of network infrastructure, including Cisco switches and Fortinet firewalls.</p><p>• Provide desktop deployment, imaging, and hardware setup support for new and replacement equipment.</p>
We are looking for an IT Help Desk Technician to provide responsive technical support for employees in Oak Ridge, Tennessee. In this role, you will handle day-to-day technology issues across end-user devices, operating systems, and access-related requests while delivering a high level of customer service. This opportunity offers hands-on exposure to a multi-platform environment and the chance to strengthen core support skills within a collaborative IT team.<br><br>Responsibilities:<br>• Diagnose and resolve routine technical problems involving computers, software applications, mobile devices, and user access.<br>• Provide end-user support for Windows and macOS systems as well as iPhone, iPad, and Android devices in a business setting.<br>• Record support requests accurately, maintain ticket updates, and document resolution steps within the service management platform.<br>• Route more advanced incidents to higher-level support teams with complete notes, troubleshooting details, and relevant context.<br>• Assist with basic setup and troubleshooting for conference room and meeting space audio/visual equipment.<br>• Travel to nearby branch locations when needed to deliver in-person technical assistance and device support.<br>• Support account-related tasks and basic endpoint troubleshooting in environments that use directory-based access management.
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p><strong>IT Support Technician</strong></p><p>Austin, TX | Full Time | On Site</p><p><br></p><p>We're seeking an IT Support Technician to provide hands-on support for end users across corporate and field operations. This role is responsible for troubleshooting hardware, software, Microsoft 365, and network-related issues while ensuring employees have the tools and technology needed to be successful.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide desktop, laptop, mobile device, and application support</li><li>Configure, deploy, and maintain end-user technology</li><li>Troubleshoot Windows, macOS, Microsoft 365, and networking issues</li><li>Support user onboarding, offboarding, and account administration</li><li>Assist with POS systems, kiosks, and other operational technologies</li><li>Document issues and resolutions within a ticketing system</li><li>Perform hardware upgrades, replacements, and asset management</li><li>Partner with IT teams to improve processes and user experience</li></ul>
<p>Robert Half is seeking an experienced <strong>IT Support Technician</strong> to provide hands-on technical support in a fast-paced environment. This role is ideal for a strong Tier 1–2 IT professional who enjoys a mix of end-user support, troubleshooting, project work, and vendor coordination.</p>
We are looking for an IT Support Technician to provide dependable technical support at a manufacturing site in Turtle Creek, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys hands-on desktop support, user assistance, and keeping day-to-day technology operations running efficiently. The person in this role will work across hardware, software, and account administration needs while supporting employees in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and deploy laptops and desktop computers by imaging systems, applying configurations, and setting up devices for new and existing employees.<br>• Administer user access by creating, modifying, and maintaining accounts across Active Directory and Microsoft 365.<br>• Respond to technical issues involving hardware, operating systems, applications, and user access with timely and effective solutions.<br>• Diagnose and resolve end-user problems through both on-site support and remote assistance methods.<br>• Set up workstations, replace outdated or faulty equipment, and provide ongoing desktop support throughout the facility.<br>• Collaborate with other IT team members to maintain reliable daily technology operations within a busy manufacturing setting.<br>• Track, update, and help resolve service desk requests to ensure support activities are documented and completed accurately.