<p>We are looking for a dedicated People Associate to join our team in Richardson, Texas. This hybrid role requires working onsite from Tuesday to Thursday and offers an excellent opportunity to contribute to a dynamic service center environment. As a long-term contract position, you will play a critical role in managing service tickets, ensuring data accuracy, and collaborating with stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Manage service tickets by logging, tracking, and resolving requests or issues through internal systems, ensuring timely follow-up and accurate documentation.</p><p>• Perform regular data entry tasks, maintaining and updating records in relevant databases with precision and attention to detail.</p><p>• Communicate effectively with team members and stakeholders to address inquiries and provide updates on ticket statuses.</p><p>• Collaborate with colleagues to ensure seamless operations and a positive working environment.</p><p>• Uphold compliance and quality standards in all tasks, ensuring adherence to organizational policies.</p><p>• Utilize Microsoft Office Suite and other software tools, including ServiceNow and PeopleSoft, to perform daily responsibilities efficiently.</p><p>• Handle inbound and outbound calls professionally, ensuring clear and effective communication.</p><p>• Maintain data integrity by verifying and correcting information as needed.</p><p>• Document processes and updates thoroughly to support organizational transparency and accountability.</p>
<p>We are looking for a dynamic and creative Marketing Assistant to join our team on a Contract-to-Permanent based in East Rochester, New York. In this role, you will support various marketing initiatives, including social media management, content creation, and branding efforts. This position offers an excellent opportunity to contribute to the growth and visibility of our service-driven organization.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain the company's social media presence, focusing on platforms like LinkedIn and Instagram.</p><p>• Schedule and publish engaging content using social media management tools to ensure consistent online activity.</p><p>• Create and edit marketing materials, including graphics, videos, and photos, to support promotional campaigns.</p><p>• Visit offsite locations to capture project photos for use in marketing and branding efforts.</p><p>• Collaborate with internal teams to align branding strategies and promotional activities.</p><p>• Provide administrative support for marketing tasks, ensuring smooth execution of projects.</p><p>• Assist with planning and executing email campaigns, events, and direct marketing initiatives.</p><p>• Contribute to creative storytelling and enhance brand engagement through innovative ideas and content.</p>
