<p>We are looking for a skilled IT Business Analyst to join our team in Southern California. This is a long-term contract position offering an opportunity to work on enterprise-wide digital transformation projects with a diverse group of stakeholders. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to manage complex business requirements in both Agile and Waterfall delivery models.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive system analyses for assigned projects, including enhancements to new or existing systems, following Agile and Waterfall methodologies.</p><p>• Facilitate workshops and sessions such as data analysis, business process reviews, and workflow creation to drive project success.</p><p>• Gather, refine, and validate intricate business requirements, transforming them into a clear and prioritized backlog.</p><p>• Coordinate and lead meetings with multiple stakeholders, ensuring effective communication and distributing detailed meeting minutes.</p><p>• Provide production system support as needed, troubleshooting issues and maintaining operational efficiency.</p><p>• Design and execute test cases, including white-box and black-box testing, for systems involving complex batch and online processing.</p><p>• Prepare and deliver presentations and communication materials tailored to various stakeholder groups, including business teams.</p><p>• Occasionally manage project plans, oversee staff tasks, and report progress to ensure alignment with organizational goals.</p><p>• Collaborate with cross-functional teams to ensure smooth integration of consumer-facing websites and digital platforms.</p><p>• Innovate and multitask effectively with minimal supervision to deliver high-quality results.</p>
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Des Moines, Iowa. This role offers the opportunity to collaborate within an agile environment, driving impactful projects while providing strategic guidance to business stakeholders. The position is ideal for someone who thrives in a dynamic setting and is eager to contribute to meaningful solutions within the government sector.<br><br>Responsibilities:<br>• Conduct research and surveys to gather data, analyze challenges, and recommend solutions based on specialized knowledge and expertise.<br>• Provide strategic advice to clients or department heads, offering alternative solutions or recommending specific approaches to address business needs.<br>• Collaborate within an agile framework to ensure value delivery and adapt swiftly to achieve optimal outcomes.<br>• Develop and execute comprehensive test cases, including functional, non-functional, and regression testing, while facilitating User Acceptance Testing with end users.<br>• Foster close collaboration with IT teams to ensure smooth project execution and successful completion.<br>• Coordinate all IT-related activities to ensure seamless end-to-end delivery and alignment with organizational goals.
We are looking for an experienced Senior Business Analyst to join our team in Nashville, Tennessee. In this long-term contract position, you will play a key role in analyzing and documenting business processes, facilitating system enhancements, and delivering effective training programs to support organizational goals. The ideal candidate will have a strong background in business analysis and a proven ability to collaborate with diverse stakeholders.<br><br>Responsibilities:<br>• Analyze and document complex business processes to identify areas for improvement and optimization.<br>• Develop and assess alternative solutions, including IT system upgrades and business process reengineering.<br>• Design and deliver end-user training programs, incorporating eLearning modules to enhance system adoption.<br>• Conduct cost-benefit analyses using standardized methodologies to evaluate proposed solutions.<br>• Lead or support project planning and execution across all phases, from initiation to maintenance.<br>• Create detailed data models and process/activity diagrams to illustrate and communicate system functionality.<br>• Facilitate workshops and stakeholder sessions to gather requirements and explore solution options.<br>• Oversee system installation, testing, data conversion, and ongoing system maintenance.<br>• Prepare detailed reports and conduct studies on business process and system-related challenges.<br>• Build and maintain effective relationships with staff at all organizational levels, from clerical roles to executive leadership.
We are looking for a detail-oriented Business Analyst I to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will act as a bridge between business units and IT, ensuring that technical solutions align with business needs. This position requires a strong understanding of business processes and IT systems, as well as the ability to translate business requirements into actionable technical specifications.<br><br>Responsibilities:<br>• Serve as the primary liaison between business units and IT teams to ensure effective communication and alignment of goals.<br>• Analyze business operations to identify strengths, weaknesses, and opportunities for process automation.<br>• Assist in the redesign and documentation of business processes to support the implementation of new technologies.<br>• Translate high-level business requirements into detailed functional specifications for IT development.<br>• Manage and document changes to business requirements and functional specifications throughout the project lifecycle.<br>• Educate IT teams on business strategies and objectives to ensure technology solutions support organizational goals.<br>• Facilitate negotiations and agreements between business stakeholders and IT teams from initial requirements gathering to final implementation.<br>• Stay updated on technological trends to propose innovative solutions that enhance business competitiveness.<br>• Provide recommendations on build-versus-buy decisions for technology solutions.<br>• Collaborate with cross-functional teams to ensure successful project delivery and system integration.
We are offering an exciting opportunity for a Business Analyst in ETNA, Ohio. In this role, you will be a crucial part of our team, analyzing business operations, facilitating communication between stakeholders, and contributing to business decisions. This is a role suited for those who excel in a team setting and demonstrate strong interpersonal skills, with a focus on dependability and attention to detail. <br><br>Responsibilities:<br><br>• Facilitate cross-departmental collaboration to solve problems and advance business initiatives<br>• Support the improvement of business processes by identifying and recommending changes<br>• Ensure the accuracy and consistency of data analysis and reporting<br>• Actively contribute to meetings, providing valuable insights and listening attentively<br>• Maintain organized and detailed documentation of business processes and recommendations<br>• Communicate with internal and external stakeholders to ensure a clear understanding of project objectives<br>• Assist in the accurate and comprehensive gathering, documentation, and analysis of business requirements from stakeholders<br><br>Skills:<br><br>• Proficiency in CRM, Microsoft Excel, and Microsoft Word<br>• Understanding of Business Process Functions<br>• Experience with Business Requirement Document creation and maintenance
We are looking for a skilled Business Analyst to join our team on a long-term contract basis in Mountlake Terrace, Washington. In this role, you will play a key part in supporting Medicare Advantage audits and operational workflows through data analysis, process improvement, and cross-functional collaboration. This position requires someone with strong attention to detail who thrives in a fast-paced environment and is eager to contribute to meaningful projects that improve healthcare outcomes.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather, analyze, and translate business needs into actionable requirements for projects of varying complexity.<br>• Manage data movement and medical record handling using the Coding Workbench audit tool to ensure accuracy and compliance.<br>• Develop and maintain Excel workbooks to support escalations, reconcile data, and align with operational workflows.<br>• Synthesize data from multiple sources to create effective dashboards and recommendations for leadership.<br>• Coordinate documentation preparation and approvals for submissions, ensuring compliance with audit standards and deadlines.<br>• Partner with IT, vendors, and analytics teams to keep audits on track and resolve any roadblocks.<br>• Provide data-driven insights to enhance operational workflows and drive continuous improvement.<br>• Train and guide team members on tools, processes, and best practices to ensure consistency and quality.<br>• Create and maintain detailed documentation for audit processes, workflows, and data tracking.<br>• Support ad hoc tasks and onsite meetings as needed to address project requirements.
We are looking for an experienced Senior Business Analyst to join our team in Plano, Texas. This role is ideal for someone with a strong background in product strategy, digital transformation, and FinTech who thrives on driving innovation and optimizing processes. You will play a key role in shaping business solutions, leveraging AI/ML technologies, and delivering measurable value through data-driven insights.<br><br>Responsibilities:<br>• Lead business analysis efforts for strategic digital transformation projects, ensuring alignment with organizational goals.<br>• Collaborate with cross-functional teams to define, refine, and implement product strategies.<br>• Create detailed business requirements, use cases, and functional specifications for AI/ML initiatives.<br>• Analyze complex workflows and processes to identify areas for improvement using data-driven approaches.<br>• Translate business needs into actionable technology solutions and recommendations.<br>• Act as a liaison between business stakeholders and technical teams to ensure successful project delivery.<br>• Monitor emerging industry trends in FinTech and technology to inform strategic decision-making.<br>• Support change management processes and ensure smooth adoption of new systems and tools.
<p>We are looking for a skilled Business Analyst to join our team. In this role, you will act as a key liaison between business stakeholders and technical teams, ensuring that projects align with business objectives and requirements. This is a long-term contract position with hybrid work flexibility for candidates within 50 miles of an office location, while fully remote options are available for those farther away.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business stakeholders to identify core issues and propose actionable solutions.</p><p>• Develop comprehensive business cases that outline the purpose, approach, and advantages of proposed solutions.</p><p>• Gather, analyze, and document detailed requirements to address business needs effectively.</p><p>• Monitor project progress to ensure alignment with documented requirements, resolving any discrepancies or conflicts.</p><p>• Coordinate and execute testing processes to identify and address issues prior to implementation.</p><p>• Facilitate communication between business and technical teams throughout the solution development lifecycle.</p><p>• Independently handle tasks of moderate complexity and scope, ensuring timely delivery of services.</p><p>• Contribute to process improvement initiatives by analyzing existing workflows and recommending enhancements.</p><p>• Lead or assist in small-scale projects, ensuring efficiency and quality in deliverables.</p><p>• Prepare and deliver detailed documentation, including test cases and reports, to support project goals.</p>
<p>We are looking for an experienced Business Analyst to join our client's team for a Contract-to-Permanent opportunity. This role requires an individual with a strong background in data analysis, business reporting, and requirement documentation to support critical projects. The ideal candidate will collaborate with various teams to deliver actionable insights and efficient reporting solutions.</p><p><br></p><p>Responsibilities:</p><p>• Determine relevant data needs and collaborate with teams and IT staff to gather and fulfill those requirements.</p><p>• Define project-specific requirements, including mockups and data flows, to support analytic needs.</p><p>• Assess reporting needs across business and management teams, ensuring alignment with strategic goals.</p><p>• Develop a deep understanding of corporate data sources and their relationships to support project success.</p><p>• Extract and analyze operational, performance, and statistical data from multiple sources for reporting purposes.</p><p>• Utilize software tools such as spreadsheets, reporting applications, and graphical tools to manipulate and format data.</p><p>• Ensure the accuracy, timeliness, and confidentiality of all dashboards, analyses, and project data.</p><p>• Provide training and support to end users for accessing requirements and reports.</p><p>• Collaborate with project management and stakeholders to interpret and analyze data results.</p><p>• Identify trends, exceptions, and potential concerns based on data analysis and projections.</p>
<p>We’re seeking a highly analytical and detail-oriented Senior Financial Analyst to join our team in Ennis, Texas. This contract-to-hire opportunity is ideal for an early-career professional looking to grow within financial planning and analysis.</p><p><br></p><p>The role will focus on costing, revenue management, and business analytics, with a strong emphasis on evaluating margins, monitoring labor efficiency, and supporting profitability across operations. The ideal candidate will leverage data-driven insights to inform strategic decisions, drive cost savings, and enhance overall financial performance.</p><p><br></p><p>Responsibilities:</p><ul><li>Analyze costing trends and revenue data to evaluate overall profitability and ensure healthy margins.</li><li>Review vendor quotations and assess project cost recovery to ensure alignment with financial goals.</li><li>Evaluate vendor spend to identify procurement savings and improve vendor efficiency.</li><li>Monitor labor and machine costs, including standard rates and production efficiency metrics.</li><li>Assess plant-level labor efficiency by evaluating headcount utilization and resource allocation.</li><li>Example: Analyze whether current labor costs align with operational output and efficiency.</li><li>Calculate and analyze machine hourly production rates and overall operational performance.</li><li>Develop standard labor and machine cost models to support optimized resource planning and usage.</li><li>Generate and interpret detailed financial reports focused on revenue, cost trends, and profitability.</li><li>Partner with purchasing teams to uncover cost-saving opportunities and monitor spending efficiency.</li><li>Ensure timely and accurate delivery of group and consolidated financial reports.</li><li>Utilize business intelligence tools and advanced Excel techniques to extract actionable insights from complex datasets.</li><li>Design and maintain dashboards and reporting templates to support data-driven decision-making.</li><li>Collaborate cross-functionally to streamline financial workflows and enhance visibility into cost and productivity metrics.</li><li>Drive continuous improvement in reporting structures, analytics processes, and financial transparency.</li></ul>
<p>We are looking for an experienced Senior Business Analyst to join our team in Tacoma, Washington. This role is critical in supporting financial and sales operations by analyzing profitability, managing margin controls, and refining bidding processes. The ideal candidate will possess strong analytical skills and collaborate effectively across departments to drive financial performance improvements. This position is highlighted by a strong work-life balance, with a low-stress work environment and a growing organization! Apply today! </p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough analyses to identify trends, challenges, and opportunities related to revenue, operating costs, and general expenses.</p><p>• Play a pivotal role in the bid appraisal process by developing and maintaining analytical models tailored to specific bids.</p><p>• Interpret bid requirements and contracts while supporting complex financial scenarios.</p><p>• Collaborate with Finance and IT teams to address system issues and enhance financial system functionality.</p><p>• Assist in year-end financial reviews by preparing detailed analyses and explanations.</p><p>• Manage and oversee 50 budget reports, ensuring accuracy and alignment with organizational goals.</p><p>• Provide actionable insights to improve profitability and support strategic decision-making.</p><p>• Utilize advanced Excel and Power BI tools to create detailed reports and dashboards.</p><p>• Partner with key stakeholders to streamline processes and ensure alignment with business objectives.</p><p>• Contribute to refining financial models and templates to meet evolving business needs.</p><p><br></p><p>The salary range for this position is $125k to $135k. Benefits available with this position include medical, dental and vision; life and disability insurances; participation in the company’s 401(k) plan with a match and 15 days of paid vacation, 8 days of paid sick leave and 10 paid holidays per calendar year.</p>
We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products.<br><br>Responsibilities:<br>• Configure and test solutions to ensure they meet client requirements<br>• Act as a project manager for solution delivery, overseeing the project from inception to completion<br>• Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features<br>• Identify opportunities for account growth and upsell services by showcasing the value we provide<br>• Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients<br>• Communicate solutions to clients clearly through various communication channels<br>• Collaborate with product and engineering teams to troubleshoot and resolve implementation issues<br>• Continuously expand product knowledge and stay updated on emerging technologies<br>• Develop project scopes by gathering technical requirements and understanding timelines and deliverables<br>• Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.
<p>Duties and Responsibilities:</p><p><br></p><p>Provide primary support for the SAP modules related to the Finance and Controlling business process including resolving day to day systems issues by diagnosing the problem and modifying configuration, working with developers, or logging incidents with SAP Support.</p><p>Provide recommendations for change and process improvements.</p><p>Lead reporting efforts for Financial and Controlling areas working with ABAP and BI development as required to select, test and implement the appropriate solutions. Work on finance related reports and forms.</p><p>Ability to lead and configure all requirements for a new company code/plant to assimilate acquisitions.</p><p>Work closely with business members of Finance to Manage business functions (Accounting, GL, Bank, Finance, Cost Accounting, Fixed Assets, Tax) to facilitate effective solution implementations and provide knowledge transfer of system functionality to Super Users, Subject Matter Experts and end users.</p><p>Analyze business process gaps, identify solution alternatives and guide business and IS stakeholders to select the best solutions to close the gaps.</p><p>Stay current with Finance and Controlling functionality available within SAP and communicate opportunities to the business.</p><p>Work closely with ABAP developers to define programming requirements and test programming solutions.</p><p>Provide production support for SAP FI/CO, FA and integration points with SD, MM, WM, TM, Vistex, PP, BW and BPC 10.1 and BPC 11.1 modules. Support SAP interfaces to other core CHG business applications.</p><p>Support for banking interfaces for both AP and AR and document management integrations.</p><p>Provide user support for OCR/ AP Automation tool (OnBase) by creating users, adjusting workflows and user access. Manage vendors working on change requests and upgrade projects related to OCR/ AP Automation.</p><p>Provide functional support for master data governance, and master data trouble-shooting.</p><p>Work closely with end users to prioritize and manage completion of support tickets. Track and report FI/CO support metrics.</p><p>Manage projects assigned through the full project lifecycle including managing and coordinating the work of consultants when necessary.</p><p>Proactively participate in the integration between related SAP functions with other IS Business Analysts.</p><p>Strong ability to lead discussions and promote strategy with the business to analyze, configure, and model processes in SAP.</p><p>Modify, test, and validate system configuration. Prepare detailed functional specifications for development activities including reports, interfaces, conversions, enhancements, and forms.</p><p>Build and execute unit testing, integration and regression testing (build test cases, perform tests, and make changes to configuration or processes based on results).</p><p>Minimum Job Requirements:</p><p><br></p><p><br></p>
<p>We are offering an exciting opportunity to join a Global Middle Office team located in Houston, Texas. This role will primarily focus on physical Power and Gas commodity trading. It will involve processing and reconciling trades, preparing daily reports, and liaising with various stakeholders. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Prepare daily Profit & Loss and position reports for multiple businesses, specifically within the North American physical and financial Power & Gas markets.</p><p>• Perform daily reconciliations of trades and positions to maintain data accuracy.</p><p>• Act as a key liaison between the trading desks, ISOs, and FCMs, facilitating smooth operations.</p><p>• Manage static data setups for internal systems, including products and prices.</p><p>• Reconcile exchange and index curves against 3rd party systems to our internal ones to ensure consistency.</p><p>• Comment daily on P& L movements, explaining and critiquing major positions and risks taken by the desk.</p><p>• Liaise with various stakeholders, including market risk, ALM, operations, finance, IT, and business managers.</p><p>• Proactively participate in internal projects to enhance processes and controls.</p><p>• Ensure that processes are continually reviewed and improved, risks are managed, and results meet expectations.</p><p>• Price Futures, Options, and Physical Power & Gas products, maintaining a thorough understanding of market dynamics</p>
<p>We are currently seeking a Planning Analyst to join our team. This role is based in Cincinnati, Ohio, United States. As a Planning Analyst, you will play a crucial role in engaging with clients, developing financial plans, and collaborating with team members. This is an exciting opportunity for someone looking to make a substantial impact in the financial industry.</p><p><br></p><p>Responsibilities:</p><p>• Engaging with clients and prospects to help them understand and articulate their financial goals with respect to retirement, education, wealth preservation, and other.</p><p> • Developing coherent and realistic financial plans that address the interrelated concerns – risk tolerance, growth requirements, time frames, investment instruments and structure, tax sensitivity, legal/regulatory considerations, etc. – involved in complex planning situations.</p><p> • Quantifying and modeling financial goals to clarify and illuminate decision points for advisor use and presentation to clients.</p><p> • Collect and input data into a range of planning software. Create reports, spreadsheets, etc. based on that data for presentation to clients.</p><p> • Proactive collaboration with team members to maintain a positive, productive team environment.</p>
<p>We are looking for a detail-oriented Purchasing Analyst to join our team. In this long-term contract role, you will play a critical part in supporting procurement strategies through data-driven insights and advanced analytics. This position offers an exciting opportunity to contribute to optimizing purchasing processes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive spend analysis to identify cost-saving opportunities and improve supplier performance.</p><p>• Perform market research on vendors to assess capabilities and negotiate competitive pricing.</p><p>• Compare and evaluate high-volume bid proposals across multiple sites, ensuring accuracy and compliance.</p><p>• Utilize advanced Excel techniques for financial analysis and procurement reporting.</p><p>• Develop and maintain dashboards using Power BI to provide actionable insights.</p><p>• Collaborate with cross-functional teams to align procurement strategies with organizational goals.</p><p>• Track and analyze supplier performance to ensure adherence to contract terms and service level agreements.</p><p><br></p>
<p><strong>Senior Workday Analyst – HCM & Talent</strong></p><p><br></p><p>A client of ours is looking for a Senior Workday Analyst to be the go-to subject matter expert for Workday HCM. In this long-term contract position, you will play a crucial role in optimizing and maintaining our HR technology systems, with a primary focus on Workday. Collaborating with cross-functional teams, you will help streamline processes, troubleshoot issues, and implement system enhancements to support business needs. In this role, you’ll partner with HR, Talent Acquisition, and other teams to translate business needs into streamlined Workday solutions. If you thrive on problem-solving, process improvements, and driving innovation within HR technology—this could be the role for you.</p><p><br></p><p><strong>Responsibilities of Senior Workday Analyst:</strong></p><ul><li>Configure and maintain Workday systems, with a focus on Core Talent and Recruiting modules.</li><li>Collaborate with HR teams, Talent Acquisition, and other departments to translate business requirements into effective system solutions.</li><li>Provide backup support for the Absence module and assist in the configuration of secondary modules such as Talent Performance, Learning, and Recruiting.</li><li>Troubleshoot and resolve system issues, ensuring data integrity and user satisfaction.</li><li>Monitor and analyze help desk inquiries, conducting root cause analysis to improve processes and customer experience.</li><li>Stay informed about Workday updates and releases, recommending new features and enhancements to improve system efficiency.</li><li>Generate and analyze reports to support HR decision-making and strategic initiatives.</li><li>Perform testing and validation of system changes to ensure functionality and reliability.</li><li>Foster trust and reliability in HR technology systems through proactive support and communication.</li></ul>
<p>We are looking for a skilled Business Analyst to join our team on a long-term contract basis fully remote. This role involves collaborating with legal professionals and multidisciplinary teams to provide economic consulting services, ensuring accurate assessment of damages and losses in various cases. The ideal candidate will combine strong analytical abilities with exceptional communication skills to support both settlement and trial outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed economic analysis to quantify damages or losses in cases of injury, neglect, or wrongdoing.</p><p>• Collaborate with attorneys and legal professionals to provide expert insights and defensible estimates.</p><p>• Draft and review research documents, analyze complex calculations, and summarize findings for client presentations.</p><p>• Utilize advanced Excel functions, including macros, for data manipulation and analysis.</p><p>• Engage with clients to deliver clear and effective presentations on findings and recommendations.</p><p>• Perform manual and market research to support case preparation and economic assessments.</p><p>• Develop and refine business proposals to align with client needs and case objectives.</p><p>• Work in an Agile environment to identify gaps and propose actionable solutions.</p><p>• Provide expert witness testimony when required, ensuring thorough preparation and precise delivery.</p>
<p>Robert Half is seeking an experienced and driven <strong>IT Infrastructure Project Manager</strong> to lead and oversee technical projects to support a client in Food Services. This individual will be responsible for managing infrastructure initiatives, coordinating with vendors and stakeholders, and ensuring projects are delivered on time, within scope, and according to organizational standards.</p><p><br></p><p><strong>Duration:</strong> 6-month contract</p><p><strong>Pay rate:</strong> up to $65/hourly </p><p><strong>Location:</strong> Vancouver, Washington (100% onsite)</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and oversee IT infrastructure projects including server management, patch management, and infrastructure support to ensure system stability, reliability, and security.</li><li>Take a hands-on approach to technical project delivery, ensuring all tasks are completed on schedule and meet quality standards.</li><li>Coordinate and manage vendor relationships, ensuring deliverables meet defined requirements, timelines, and service level agreements.</li><li>Oversee the full Systems Development Life Cycle (SDLC) for technical programs, ensuring alignment with best practices and organizational standards.</li><li>Plan, execute, and track progress of technical initiatives, especially within large-scale enterprise environments (1000+ users).</li><li>Act as a liaison between technical teams and business stakeholders, communicating project updates, risks, issues, and mitigation plans.</li><li>Monitor team performance to ensure alignment with project goals, deliverables, and organizational priorities.</li></ul>
<p>We are looking for a skilled Data Analyst to join our team in Dallas, Texas. In this role, you will be responsible for transforming complex datasets into actionable insights, enabling data-driven decisions across various business units. The ideal candidate will have a strong analytical mindset and a passion for improving data processes and methodologies.</p><p><br></p><p>Responsibilities:</p><p>• Analyze large datasets to uncover trends, patterns, and valuable insights that inform business strategies.</p><p>• Develop and maintain dashboards, reports, and visualizations to support decision-making processes.</p><p>• Enhance data processes and methodologies to improve efficiency and ensure accuracy.</p><p>• Conduct ad-hoc analyses to support diverse business initiatives and projects.</p><p>• Document data processes and methodologies to facilitate knowledge sharing and continuity.</p><p>• Perform advanced statistical analyses and predictive modeling to identify opportunities and trends.</p><p>• Create tools and frameworks to improve data accessibility and usability for stakeholders.</p><p>• Integrate data from internal and external sources to ensure seamless data flow and consistency.</p><p>• Collaborate with teams such as operations, finance, and accounting to understand data needs and deliver tailored solutions.</p><p>• Implement data quality measures, including validation and cleansing procedures, to maintain integrity.</p>
<p>We are looking for a Senior Mainframe Programmer to join our team in New Haven County, Connecticut, and provide critical support for our mainframe systems. This role involves ensuring the stability, functionality, and performance of hardware and software components within a z/OS and DB2 mainframe environment. As part of a small, specialized team, you will take ownership of complex technical challenges and contribute to the ongoing maintenance and optimization of our systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain mainframe software, including z/OS, DB2, and other related products.</p><p>• Troubleshoot system issues and provide timely resolutions to ensure uninterrupted operations.</p><p>• Manage hardware and software upgrades, ensuring compatibility and improved performance.</p><p>• Implement and maintain security measures to safeguard data and system integrity.</p><p>• Perform regular system monitoring and optimization to enhance efficiency and reliability.</p><p>• Oversee business continuity planning and execute semi-annual testing to ensure preparedness.</p><p>• Manage file systems and storage solutions, including FlashCopy and replication using Copy Services Manager.</p><p>• Collaborate with stakeholders to support technology initiatives and system enhancements.</p><p>• Document processes and technical configurations to ensure clear communication and knowledge sharing.</p><p>• Stay updated on new technologies and apply them to improve system capabilities.</p>
<p>We are looking for a skilled Help Desk Analyst II to join our team in Tallahassee, Florida. This Contract-to-Permanent position offers an exciting opportunity to provide advanced technical support and troubleshooting within client environments. The ideal candidate will have a strong background in Microsoft systems, networking, and virtualization platforms, along with excellent customer service skills to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide advanced troubleshooting and support for Windows 10/11, Microsoft Office 365, EntraID, and Active Directory, including managing accounts, permissions, and group policies.</p><p>• Diagnose and resolve network issues related to routing, switching, VLAN configurations, and overall connectivity.</p><p>• Administer and support virtualized environments using VMware and Hyper-V.</p><p>• Manage backup and recovery solutions, with a focus on Veeam.</p><p>• Act as an escalation point for Tier 1 technicians, offering guidance and resolving complex technical issues.</p><p>• Handle service tickets in a system like ConnectWise, ensuring proper documentation and timely resolution.</p><p>• Support multiple client environments, adapting to diverse business processes and infrastructure setups.</p><p>• Create and maintain technical documentation, including troubleshooting guides and procedural workflows.</p><p>• Collaborate in project work such as system upgrades, migrations, and client onboarding.</p><p>• Communicate effectively with end users, providing clear updates and technical guidance.</p>
We are looking for a dedicated Help Desk Analyst I to provide essential IT support in a dynamic business services environment. This is a contract position based in Waukesha, Wisconsin, where you will play a key role in ensuring smooth daily operations for a company of approximately 200 employees. The ideal candidate will have strong technical expertise and a customer-focused approach to resolving issues efficiently.<br><br>Responsibilities:<br>• Deliver prompt and effective technical support for end-user issues, including hardware, software, and peripheral troubleshooting.<br>• Perform laptop imaging for onboarding new employees, ensuring systems are configured according to company standards.<br>• Manage and resolve IT support tickets using FreshService or similar ticketing systems, maintaining a focus on timely resolution.<br>• Provide hands-on support to maintain operational continuity, addressing issues such as printer malfunctions and system errors.<br>• Collaborate with IT team members to prioritize tasks and ensure smooth workflow, especially during team absences or project demands.<br>• Maintain clear communication with users and team members, ensuring technical solutions are understood and implemented effectively.<br>• Assist with basic troubleshooting and ensure all IT inquiries are addressed in alignment with the company’s customer-first philosophy.<br>• Ensure consistent documentation and follow-up on unresolved tickets to minimize disruptions.<br>• Support the IT team in ongoing projects, including SharePoint migration, as needed.<br>• Work onsite to provide direct assistance and foster strong user relationships.
Primary Responsibilities: <br>• Develop and maintain detailed test scripts and test cases based on new and evolving website functionality. <br>• Execute test cases including end-to-end testing to validate functionality, usability, integration, and cross-browser compatibility. <br>• Log bugs and issues clearly and consistently within Jira, including steps to reproduce and indicating severity for all bug prioritization. <br>• Monitor Jira to track bug resolution progress and retesting activities. <br>• Collaborate closely with development teams to ensure timely fixes and verify issue resolution. <br>• Establish and document a repeatable testing workflow: test → log → resolve → retest → ready for business test → close. <br>• Perform smoke/sanity testing for initial build validation. <br>• Responsible and accountable for system and regression testing to validate system integrity after code changes. <br>• Serve as a consultant with Compliance Testing and Security Testing. <br>• Remain responsive with System testing and Regression testing updates resulting from changes with unit testing and disaster recovery testing. <br>• Support User Acceptance Testing (UAT) processes and coordinate with business testers as needed. <br>• Create and maintain test documentation and QA metrics to communicate status and risks. <br>• Ensure test coverage across supported browsers and devices to maintain consistent user experience. <br>• Coordinate and lead bug management with vendors and AD project team member with input from Product Owner and IT. <br>• Fulfill Quality Assurance responsibilities through Implementation including warranty. <br>• Participate in daily stand up and report on bug status and escalate blockers/concerns to PM and IT Manager. <br><br>Qualifications: <br>• Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience. <br>• 3+ years of experience in website quality assurance or software testing roles. <br>• Strong understanding of the software development lifecycle and QA methodologies. <br>• Experience using Jira or similar issue tracking tools. <br>• Detail-oriented with strong analytical and troubleshooting skills. <br>• Excellent written and verbal communication skills. <br>• Ability to work independently and collaboratively in a fast-paced project environment. <br>• Familiarity with content management systems such as Drupal is a plus. <br>• Experience in Agile/Scrum environments is preferred. <br><br>Knowledge, Skills, and Abilities: <br>• Strong understanding of web technologies (HTML, CSS, JavaScript) to help identify front-end issues and better communicate with developers. <br>• Experience with Drupal CMS or other content management systems to understand site structure and admin workflows. <br>• Familiarity with cross-browser and responsive design testing tools. <br>• Knowledge of QA tools and test case management systems. <br>• Understanding of software testing principles including functional, regression, smoke, and UAT testing. <br>• Ability to create and optimize test documentation to track cases, issues, and retesting outcomes. <br>• Experience in Agile development environments, including participation in sprint planning and retrospectives. <br>• Clear and concise communication skills to effectively report bugs and collaborate with cross-functional teams.
We are looking for a skilled Data Governance Analyst to join our team in Cincinnati, Ohio. This is a long-term contract position offering an opportunity to shape and enhance data management practices within our organization. The ideal candidate will collaborate with various stakeholders to develop and implement governance frameworks, ensuring compliance, data quality, and alignment with strategic goals.<br><br>Responsibilities:<br>• Develop and execute data maturity assessments to evaluate current practices and identify improvement opportunities.<br>• Collaborate with data stewards, engineers, and other stakeholders to implement governance frameworks and policies that support data integrity and compliance.<br>• Monitor and refine data governance processes to ensure alignment with organizational strategies and regulatory requirements.<br>• Partner with AI governance and product leads to establish responsible AI practices throughout the lifecycle of AI initiatives.<br>• Support operational enhancements by leveraging AI for underwriting processes, loan approvals, portfolio management, and fraud detection.<br>• Contribute to marketing and personalization strategies through data-driven insights.<br>• Utilize tools such as Microsoft SQL, BusinessObjects Technologies, and Erwin Data to manage and analyze data effectively.<br>• Ensure data quality and consistency by implementing standardized practices across the organization.<br>• Drive continuous improvement in data governance activities to meet evolving business and regulatory needs.
