<p><strong>Job Title: AWS Infrastructure Engineer – OpenShift (Remote, Contract)</strong></p><p> <strong>Contract Duration:</strong> 6 months (with potential for extension)</p><p> <strong>Location:</strong> Remote (Client based in New Orleans, LA)</p><p> <strong>Start Date:</strong> ASAP</p><p>We are seeking a highly skilled <strong>AWS Infrastructure Engineer</strong> with expertise in <strong>Red Hat OpenShift</strong> to join a dynamic team supporting enterprise cloud initiatives for a major electric utility. This is a remote contract role with the potential for extension, offering the opportunity to lead infrastructure design and automation efforts in a regulated, mission-critical environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Architect, deploy, and manage Red Hat OpenShift clusters on AWS using user-provisioned infrastructure (UPI).</li><li>Design and implement CI/CD pipelines for automated infrastructure provisioning and secure application deployment.</li><li>Ensure compliance with NERC CIP, FISMA, and internal cybersecurity standards.</li><li>Build and maintain scalable, resilient AWS environments (VPCs, EC2, IAM, Route 53, Load Balancers, CloudWatch, S3, etc.).</li><li>Develop Infrastructure as Code (IaC) solutions using Terraform, Ansible, and CloudFormation.</li><li>Integrate OpenShift with AWS services to enhance observability, performance, and security.</li><li>Implement disaster recovery and backup strategies aligned with utility operational requirements.</li><li>Define and enforce network and security controls for regulated environments.</li><li>Collaborate with cross-functional teams to modernize workloads using containers and microservices.</li><li>Mentor junior engineers and promote best practices in infrastructure automation.</li><li>Maintain detailed architecture documentation and compliance evidence for audits.</li><li>Participate in incident response and root cause analysis activities.</li></ul><p><br></p>
<p><strong>About This Posting:</strong></p><p>Robert Half is proactively identifying top-tier IT professionals for upcoming senior-level Help Desk Engineer (Tier 3 / Escalation) contract opportunities. This is ideal for candidates experienced with enterprise support, automation, and advanced troubleshooting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead complex escalations from Tier 1/2, perform root-cause analysis, and resolve high-impact incidents.</li><li>Configure and maintain desktops/laptops, system imaging, MDM, and scripting automation.</li><li>Partner with infrastructure and network teams on migrations and major updates.</li><li>Create and maintain support documentation and mentor junior staff.</li></ul>
<p><strong>Job Title: Network Reliability Engineer (NRE)</strong></p><p> <strong>Location:</strong> Kansas City, MO </p><p> <strong>Job Type:</strong> 52 Week Contract </p><p> <strong>Industry:</strong> Cloud Infrastructure / Networking</p><p> <strong>Experience Level:</strong> Mid to Senior</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a highly skilled <strong>Network Reliability Engineer (NRE)</strong> with a strong background in <strong>network operations</strong> and <strong>Python development</strong>. This role is critical to ensuring the reliability, scalability, and performance of a large-scale global cloud network infrastructure.</p><p>As an NRE, you will apply engineering principles to automate and measure network reliability, respond to disruptions, and collaborate across teams to restore and improve network functionality. You’ll also lead efforts to automate operational tasks, enhance workflows, and increase overall efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support the design, deployment, and operations of a global-scale cloud network infrastructure.</li><li>Develop and maintain network fabric and systems using deep protocol-level knowledge and programming skills.</li><li>Collaborate with project managers to define milestones and deliverables.</li><li>Execute and develop network change procedures safely and efficiently.</li><li>Create tools and solutions to empower frontline support teams.</li><li>Mentor junior engineers and contribute to architectural design discussions.</li><li>Participate in on-call rotations and provide break-fix support.</li><li>Lead root cause analysis and post-event reviews.</li><li>Build dashboards and telemetry systems to monitor network health.</li><li>Develop scripts to automate routine tasks and support tooling.</li><li>Act as a subject matter expert on network automation and monitoring projects.</li><li>Work with vendors and QA teams to resolve bugs and qualify new firmware or OS versions.</li></ul><p><br></p>
<p>We are seeking a highly skilled and passionate Senior Security Engineer to join our client's cybersecurity team. This key leadership role is available for candidates based in Oakland, NY, or as a remote opportunity in the US. The ideal candidate will operate as a senior subject matter expert, complementing a recently established team of engineers. This is a contract-to-hire role.</p><p> </p><p>Key Responsibilities:</p><ul><li>Serve as a technical mentor and advisor to security analysts, fostering skill development and organizational knowledge sharing.</li><li>Provide expertise in firewalls with 10+ years of experience (strong preference for Cisco; Palo Alto experience a plus to align with the current environment).</li><li>Demonstrate a deep understanding of networking fundamentals, including traffic blocking and network segmentation.</li><li>Leverage SIEM platforms experience (Rapid7 preferred but open to other SIEMs) with a focus on conceptual and practical applications.</li><li>Collaborate with the infrastructure team to enhance IAM and cloud security across Azure, AWS, and Google Cloud (Okta experience is essential).</li><li>Contribute to network security initiatives, auditing and enforcing Zero Trust policies, data loss prevention, and governance.</li><li>Utilize and, when necessary, recommend automation tools; experience with custom scripting is a bonus but not required.</li></ul>
We are looking for a highly skilled Senior Data Engineer to join our team on a long-term contract basis. In this role, you will design and implement robust data pipelines and architectures to support data-driven decision-making across the organization. You will work closely with cross-functional teams to deliver scalable, secure, and high-performance data solutions using cutting-edge tools and technologies. This position is based in Dallas, Texas.<br><br>Responsibilities:<br>• Develop and maintain scalable data pipelines using tools like Apache Airflow, NiFi, and Databricks to streamline data ingestion and transformation.<br>• Implement and manage real-time data streaming solutions utilizing Apache Kafka and Flink.<br>• Optimize and oversee data storage systems with technologies such as Hadoop and Amazon S3 to ensure efficiency and scalability.<br>• Establish and enforce data governance, quality, and security protocols through best practices and monitoring systems.<br>• Manage complex workflows and processes across hybrid and multi-cloud environments.<br>• Work with diverse data formats, including Parquet and Avro, to enhance data accessibility and integration.<br>• Troubleshoot and fine-tune distributed data systems to maximize performance and reliability.<br>• Mentor and guide engineers at the beginning of their careers to promote a culture of collaboration and technical excellence.
<p>We are seeking a <strong>Senior Data Engineer</strong> to lead the design, development, and optimization of our data infrastructure and analytics solutions. This role will work closely with cross-functional teams to support data-driven decision making and deliver scalable, high-impact reporting capabilities.</p><p>The ideal candidate has deep experience with <strong>SQL, Python, Power BI, DAX, and Microsoft Fabric</strong>, and can translate complex business needs into efficient data models and automated workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Architect, develop, and maintain scalable <strong>data pipelines</strong> and <strong>ETL/ELT workflows</strong>.</li><li>Build and optimize <strong>data models</strong> within <strong>Microsoft Fabric</strong> to support enterprise reporting.</li><li>Develop advanced <strong>Power BI dashboards</strong> and <strong>DAX measures</strong> with strong visual and performance best practices.</li><li>Write and tune complex <strong>SQL</strong> queries and stored procedures for data extraction and transformation.</li><li>Use <strong>Python</strong> for data processing, automation, and integrating various data sources.</li><li>Ensure data quality, governance, lineage, and documentation across analytics systems.</li><li>Collaborate with business stakeholders to understand requirements and deliver actionable insights.</li><li>Drive continuous improvement of data infrastructure and engineering processes.</li></ul><p><br></p>
<p>We are seeking an experienced Senior Software Engineer to join a growing development team in Adel, IA. This is a <strong><em>contract-to-hire, hybrid </em></strong>opportunity for an engineer who can operate across the full stack while also providing technical leadership. The role requires strong expertise in cloud-based solutions, modern application frameworks, and secure coding practices. As a senior contributor, you will lead design and development efforts, implement best practices, and mentor peers. You will play a key role in delivering scalable, secure, and user-friendly applications while contributing to the maturity of engineering processes.</p><p><br></p><p><b><em>MUST BE A US CITIZEN OR GREENCARD HOLDER</em></b></p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p>- Lead design and development of enterprise applications using modern frameworks and cloud services.</p><p>- Contribute across the stack: front-end user interfaces, backend services, databases, and APIs.</p><p>- Create and maintain system architecture documentation, technical diagrams, and standards.</p><p>- Develop cloud-native solutions using Azure, Docker, and Kubernetes.</p><p>- Implement DevSecOps practices including CI/CD pipelines, automated testing, and vulnerability mitigation.</p><p>- Drive improvements in monitoring, logging, and system performance.</p><p>- Collaborate with cross-functional teams (Product, Data, Infrastructure, UI/UX) to deliver end-to-end solutions.</p><p>- Mentor team members, review code, and promote engineering excellence.</p><p>- Participate in release management, production support, and troubleshooting as needed.</p><p>- Evaluate vendor technologies, integrations, and security standards to ensure system reliability.</p>
We are in search of a Platform Engineer to join our team in Jersey City, New Jersey. As a Platform Engineer, you will be integral to the design, implementation, and management of our cloud-based infrastructure. You will collaborate with various teams including development, security, and operations, to ensure our platform is reliable, scalable, and secure.<br><br>Responsibilities:<br>• Collaborate with cross-functional teams to make improvements to the infrastructure<br>• Automate infrastructure management and provisioning with the use of Terraform<br>• Design, deploy, and maintain applications in containers using Kubernetes and Docker<br>• Manage our cloud infrastructure on AWS, with a focus on scalability, security, and cost-efficiency<br>• Implement best practices in networking, security, and system architecture<br>• Monitor system performance and resolve any infrastructure-related issues<br>• Optimize Continuous Integration and Continuous Deployment (CI/CD) pipelines for efficient deployment and scaling of applications
<p>We’re seeking a <strong>Senior Infrastructure Engineer</strong> with deep experience in <strong>Microsoft Azure</strong> to help architect and optimize a modern, scalable infrastructure environment. In this role, you’ll lead cloud-focused initiatives, enhance on-prem and hybrid systems, strengthen reliability and security, and guide best practices across the organization.</p><p>This is a hands-on leadership role suited for someone who enjoys building, improving, and enabling technology systems that the business depends on every day.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, build, and support <strong>Azure cloud infrastructure</strong>, including compute, storage, networking, identity, and security components.</li><li>Maintain and optimize hybrid environments with integrations between <strong>Azure</strong> and on-prem systems.</li><li>Manage and support <strong>Windows Server and/or Linux</strong> environments, along with Active Directory, DNS, DHCP, and Group Policy.</li><li>Lead improvements and automation using <strong>PowerShell</strong>, <strong>Azure CLI</strong>, or <strong>Infrastructure-as-Code</strong> (ARM/Bicep/Terraform).</li><li>Oversee virtualization environments (<strong>VMware or Hyper-V</strong>) and implement resource scaling and performance best practices.</li><li>Develop and maintain backup, disaster recovery, and business continuity strategies.</li><li>Troubleshoot and resolve escalated infrastructure issues, ensuring uptime and stability.</li><li>Collaborate with cross-functional teams, including Security and DevOps, to align infrastructure with business needs.</li><li>Document infrastructure standards, guidelines, and operational procedures.</li></ul><p><br></p>
<p>We are looking for an experienced Senior Data Engineer to join our team. This role involves designing and implementing scalable data solutions, optimizing data workflows, and driving innovation in data architecture. The ideal candidate will possess strong leadership qualities and a passion for problem-solving in a fast-paced, cutting-edge environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop high-performance data systems, including databases, APIs, and data integration pipelines, to support scalable solutions.</p><p>• Design and implement metadata-driven architectures and automate deployment processes using infrastructure-as-code principles.</p><p>• Promote best practices in software engineering, such as code reviews, testing, and continuous integration/delivery (CI/CD).</p><p>• Establish and maintain a robust data governance framework to ensure compliance and data integrity.</p><p>• Monitor processes and implement improvements, including query optimization, code refactoring, and efficiency enhancements.</p><p>• Leverage cloud platforms, particularly Azure and Databricks, to improve system architecture and scalability.</p><p>• Conduct data quality checks and build procedures to address and resolve data issues effectively.</p><p>• Create and maintain documentation for data architecture, standards, and best practices.</p><p>• Provide technical leadership to the team, guiding design discussions and fostering innovation in data infrastructure.</p><p>• Identify and implement opportunities for process optimization and automation to improve operational efficiency.</p>
We are looking for a skilled Technical Engineer to join our team in York, Pennsylvania. In this role, you will be responsible for designing, verifying, and coordinating technical projects to meet industry standards and client requirements. This is an excellent opportunity to contribute your expertise to innovative designs while collaborating with customers and internal teams.<br><br>Responsibilities:<br>• Create and approve conceptual designs, detailed assembly drawings, and general arrangement layouts using 2D and 3D modeling software.<br>• Verify design and detail drawings to ensure compliance with industry standards and customer specifications.<br>• Monitor project schedules, coordinate activities, and address manufacturing challenges to maintain timelines.<br>• Lead design reviews and drive innovation in engineering solutions.<br>• Collaborate with clients throughout the project lifecycle to ensure satisfaction and successful delivery.<br>• Apply knowledge of sheet metal fabrication principles to support design and production processes.<br>• Provide technical guidance and problem-solving expertise to support team goals and objectives.
<p><strong>Job Posting: Senior DevOps Engineer</strong></p><p><strong>Salary: </strong>$150K - $185K</p><p><strong>Location:</strong> Hybrid – Onsite Monday-Thursday (Greater Los Angeles Area, with flexibility based on events), Remote on Friday</p><p><strong>Employment Type:</strong> Full-Time</p><p><strong>Schedule:</strong> Highly Flexible, Adapted to Event Calendar, some evenings and weekends are required</p><p> </p><p><strong>About the Role</strong></p><p>Are you ready to make an impact in a dynamic, fast-paced environment powered by cutting-edge technology? We are hiring a <strong>Senior DevOps Engineer</strong> for a unique opportunity to support high-profile events. In this role, you’ll oversee and optimize mission-critical infrastructure that ensures exceptional experiences for guests, staff, and stakeholders.</p><p>This hybrid position offers a flexible work schedule tailored to event calendars, such as games, concerts, and special programming, with quieter offseasons resembling a more traditional schedule. If you thrive in adaptable environments and enjoy solving technical challenges, this role is for you.</p>
<p>We’re seeking a skilled and motivated Software Engineer to join our dynamic team in Jacksonville, Florida. This Contract-to-Permanent opportunity offers the chance to work on impactful projects, drive automation, and contribute to process optimization in a collaborative and forward-thinking environment.</p><p>Key Responsibilities:</p><ul><li>Design and develop robust software applications using C++ to meet business and technical requirements.</li><li>Write clean, efficient, and maintainable code following industry best practices.</li><li>Collaborate with cross-functional teams to gather requirements and ensure smooth system integration.</li><li>Perform unit testing and support integration testing to ensure software quality and reliability.</li><li>Diagnose and resolve software and hardware-related issues effectively.</li><li>Create and refine batch scripts to automate workflows and enhance operational efficiency.</li><li>Maintain and improve existing software systems to boost performance and functionality.</li><li>Stay current with advancements in C++ and related technologies to apply modern development techniques.</li><li>Offer technical insights and recommendations to enhance development processes and team productivity.</li></ul><p><br></p>
<p>Our client is looking for a knowledgeable Cloud Systems Engineer with experience in Google Cloud Platform (GCP) to support and guide the implementation of cloud services with a focus on policy enforcement, operational integrity, and long-term scalability. This contract role is not just about provisioning — it’s about preventing downstream issues by ensuring the right decisions are made early as the organization makes a transition to the cloud in GCP. This role will be 100% onsite in Las Vegas, NV.</p><p><br></p><ul><li>Implement and manage GCP IAM policies, service accounts, and org-level controls</li><li>Design and enforce resource hierarchy, folder/project structure, and naming conventions</li><li>Collaborate with stakeholders to educate and correct misaligned cloud practices</li><li>Translate traditional AD-style grouping and policy concepts into cloud-native equivalents</li><li>Support GCP networking (VPCs, firewall rules, peering) and ensure secure connectivity</li><li>Monitor and optimize cloud spend, tagging, and billing structures</li><li>Contribute to policy-as-code and automation efforts (Terraform, Deployment Manager)</li><li>Act as a bridge between infrastructure and architecture, ensuring operational excellence</li></ul><p><br></p>
<p>As a <strong>Senior</strong> <strong>Systems Engineer</strong>, you will design, implement, and maintain advanced systems infrastructure to support critical enterprise applications. Playing a senior-level role, you’ll ensure system stability, efficiency, and compliance, while delivering expert-level support in a highly regulated gaming environment. Your expertise will help root out complex issues, guide design decisions, and enhance operational resilience. This role will be 100% onsite in Las Vegas, NV. </p><p><br></p><ul><li>Lead the design and deployment of new platforms as well as enhancements to existing Wintel and enterprise infrastructure.</li><li>Manage and prioritize a work request queue to consistently meet service level agreements and key performance indicators.</li><li>Oversee administration of Windows Server (2016/2019/2022) environments, Active Directory, Group Policy, VMware virtualization, and enterprise storage arrays.</li><li>Troubleshoot complex systems issues across Wintel platforms, perform root-cause analysis, and restore outages efficiently.</li><li>Develop high-availability solutions, including clustering, replication, and dynamic resource allocation.</li><li>Conduct system security audits, manage backup/recovery procedures, and support business continuity and disaster recovery strategies.</li><li>Research emerging technologies, stay current with industry trends, and recommend system enhancements.</li><li>Draft and manage detailed system documentation including configuration maps, process flow, and service records.</li><li>Collaborate closely with architects, business partners, and other technical teams to integrate systems and meet organizational objectives.</li><li>Participate in Incident, Problem, and Change Management workflows to ensure compliance and operational integrity.</li><li>Provide leadership in vendor evaluations, recommending technologies and guiding system design strategies.</li><li>Mentor junior engineers and IT staff, particularly in Wintel server administration best practices.</li><li>Maintain on-call availability as part of a rotational response team to handle emergency system issues.</li></ul>
<p> In this long-term contract position, you will provide essential support to ensure the smooth operation of our systems and services. This role requires excellent organizational skills, attention to detail, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Monitor a shared support inbox, ensuring inquiries are routed to the appropriate channels for resolution.</p><p>• Update and manage ticket statuses while maintaining accurate and complete records.</p><p>• Communicate routine updates, schedule confirmations, and other messages to customers in a clear and precise manner.</p><p>• Assist with shipping coordination, intake processes, and light inventory tracking to support operational efficiency.</p><p>• Identify recurring or high-volume issues and escalate them to Level 2 Technicians or Solutions Engineers as needed.</p><p>• Evaluate administrative tasks for potential streamlining or automation, documenting ideas for review with the IT team and Associate Support Director.</p><p>• Maintain compliance with established processes and ensure documentation is thorough and up to date.</p>
<p>We are looking for an experienced <strong>Azure Data Architect</strong> to join our global technology team. This role plays a key part in designing and implementing scalable cloud-based data solutions that support enterprise integration, analytics, and transformation initiatives. The successful candidate will be skilled in working across multiple data sources, designing robust data pipelines, and supporting cloud data architecture with a focus on automation, performance, and governance.</p><p>This position focuses heavily on integrating and curating data from various systems into an Azure-based data environment. You'll collaborate with cross-functional teams to develop standards and frameworks for scalable ingestion, cleaning, transformation, and modeling across large datasets.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design and implement optimized data pipelines and architecture for efficient ingestion, transformation, and delivery across a wide range of data sources.</li><li>Analyze data quality and perform detailed investigations across structured and unstructured datasets.</li><li>Partner with data engineers and solution architects to apply best practices in data modeling, test design, validation, and integration.</li><li>Build and scale data platforms that meet both functional and non-functional requirements.</li><li>Develop curated and industrialized datasets to support analytical use cases and business intelligence reporting.</li><li>Document data architecture diagrams, lineage, metadata, and standards across enterprise systems.</li><li>Identify and design cloud-based solutions for migrating and hosting legacy on-prem datasets in a scalable, secure environment.</li><li>Work closely with business stakeholders to align data architecture to organizational objectives and operational needs.</li></ul><p><br></p>
<p>Join our team as a Devops Engineer / Linux Systems Administrator, where you'll maintain and optimize a Linux-based infrastructure, ensuring peak performance and rock-solid reliability. Your expertise in managing CI/CD pipelines will streamline our development process, turning code into deployment magic.</p><p> </p><p> Responsibilities:</p><p> </p><p> Manage and troubleshoot Linux systems with ninja-like precision.</p><p> Build, maintain, and optimize CI/CD pipelines to keep deployments swift and smooth.</p><p> Monitor system performance and security like a hawk.</p><p> Collaborate with developers to automate processes and improve workflows.</p><p> Requirements:</p><p> </p><p> Proven Linux administration experience (bonus points for scripting wizardry).</p><p> Hands-on CI/CD pipeline management experience (Jenkins, GitLab, or similar).</p><p> Strong understanding of version control systems (Git is your jam).</p><p> Problem-solving skills that would impress MacGyver.</p><p> If you love automation, uptime, and turning chaos into order, we’d love to hear from you!</p>
<p>Key responsibilities and accountabilities:</p><p><br></p><p>· System Design & Integration:</p><p><br></p><p>o Analyze organizational needs and design integrated computing systems, including servers, storage, networking, and software.</p><p><br></p><p>o Evaluate and implement hardware and software components to improve system performance and reliability.</p><p><br></p><p>· Implementation & Configuration:</p><p><br></p><p>o Install, configure, and test operating systems, virtualization platforms, and enterprise applications.</p><p><br></p><p>o Develop and maintain system automation scripts and deployment tools.</p><p><br></p><p>· Infrastructure Maintenance & Support:</p><p><br></p><p>o Monitor system performance, troubleshoot hardware and software issues, and apply corrective measures.</p><p><br></p><p>· Security & Compliance:</p><p><br></p><p>o Implement and maintain system security controls and access policies.</p><p><br></p><p>o Ensure systems comply with organizational and regulatory standards.</p><p><br></p><p>o Implement, maintain and monitor network security and firewall protection.</p><p><br></p><p>o Perform routine preventative security measures.</p><p><br></p><p>o Adhere to cybersecurity frameworks (NIST).</p><p><br></p><p>· Optimization & Innovation:</p><p><br></p><p>o Analyze system data to identify performance bottlenecks and propose optimization solutions.</p><p><br></p><p>o Research and recommend emerging technologies that align with organizational goals.</p><p><br></p><p>· Collaboration:</p><p><br></p><p>o Work with cross-functional IT and business teams to support enterprise projects.</p><p><br></p><p>o Provide technical guidance and mentoring to junior engineers or support staff.</p><p><br></p><p>o Coordinate with vendors and other IT personnel for problem resolution.</p><p><br></p><p>· Documentation:</p><p><br></p><p>o Develop and document system architecture, configurations, and policies.</p><p><br></p><p><br></p><p><br></p>
We are looking for an experienced IT Support Technician to join our team in Ceres, California. This Contract-to-permanent position offers an excellent opportunity to provide advanced technical assistance to end users, manage system operations, and contribute to the efficiency of our manufacturing environment. The ideal candidate will have a strong aptitude for troubleshooting, excellent communication skills, and the ability to work collaboratively across teams.<br><br>Responsibilities:<br>• Deliver comprehensive technical support for hardware, software, and computer systems to end users.<br>• Administer and manage Office 365 Exchange mailboxes and user accounts.<br>• Collaborate with IT engineers to assist in maintaining server and network infrastructure.<br>• Act as an escalation point to resolve complex IT issues that Level I and II technicians are unable to address.<br>• Develop, deploy, and maintain desktop images to ensure system consistency.<br>• Perform hands-on troubleshooting, including installing software, setting up hardware, and configuring systems and applications.<br>• Provide dedicated technical support to the executive team as required.<br>• Prioritize and escalate technical issues appropriately while ensuring clear communication with relevant teams.<br>• Maintain detailed documentation, including knowledge base articles and IT inventory records.<br>• Utilize automation tools to streamline routine service desk tasks and improve efficiency.
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
<p>We are looking for an experienced Senior Programmer Analyst to join our team in Columbus, Ohio. In this long-term contract role, you will contribute to the development of enterprise-grade APIs and production infrastructure, ensuring high performance, scalability, and reliability. You will work closely with a team of engineers and architects to deliver innovative software solutions while employing modern technologies and agile methodologies.</p><p><br></p><p><strong>Work Location:</strong> 100% Remote (Preference for candidates local to Columbus, OH)</p><p><br></p><p><strong>Job Description</strong></p><p>We are seeking high-capacity individuals to assist in building best-in-class Enterprise APIs and production infrastructure. Daily responsibilities may include:</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop modern REST APIs using Java Spring Boot, CI/CD, and cloud/container services.</li><li>Assist with system design, business analysis, server layout, disaster recovery planning, and production deployments.</li><li>Contribute to software/data design including schema, storage efficiency, and API design.</li><li>Deliver hands-on software solutions and server/data architecture.</li><li>Work with Kafka for environment setup, enrichment, and transformation use cases.</li><li>Implement API layers and integrate with CI/CD pipelines.</li><li>Collaborate in agile teams working in 2-week sprints.</li><li>Maintain and evolve integration assets and development processes.</li></ul>
<p><strong>Overview</strong></p><p> The ETL Developer is responsible for designing, developing, and maintaining data integration solutions that ensure the accurate and efficient movement of data across enterprise systems. This role requires a strong background in database development, data warehousing concepts, and hands-on experience with ETL tools. The ideal candidate is analytical, detail-oriented, and comfortable collaborating with data engineers, analysts, and business stakeholders to deliver high-quality data solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain <strong>ETL processes and data pipelines</strong> to extract, transform, and load data from multiple source systems into data warehouses or data lakes.</li><li>Work with <strong>SQL, stored procedures, and ETL tools</strong> (such as Informatica, Talend, SSIS, or DataStage) to build scalable data workflows.</li><li>Collaborate with business and technical teams to define data requirements, integration rules, and transformation logic.</li><li>Ensure data quality, consistency, and accuracy through validation, error handling, and audit processes.</li><li>Optimize ETL performance by tuning SQL queries and improving process efficiency.</li><li>Support existing data integration jobs by troubleshooting and resolving production issues.</li><li>Create and maintain detailed technical documentation of ETL processes, mappings, and data flow diagrams.</li><li>Participate in <strong>code reviews, version control</strong>, and <strong>change management</strong> processes to ensure compliance with standards.</li><li>Work closely with data architects to implement best practices for data modeling and pipeline design.</li></ul><p><br></p>
<p>Our client, a global leader in professional services, is seeking a Senior Manager to lead the Endpoint Engineering team within the IT Global Client Services department. This pivotal role manages a high-performing team of system engineers dedicated to delivering seamless IT operations for a large global fleet of laptops and workstations across Windows and MacOS environments. The ideal candidate combines strong technical acumen with a customer-focused mindset, excellent leadership abilities, and a passion for optimizing user experience and productivity.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and mentor a global team of 8–10 system engineers supporting over 16,000 users worldwide.</li><li>Oversee deployment, configuration, and maintenance of modern workplace tools including SCCM, Intune, JAMF, and Group Policy.</li><li>Manage enterprise application deployments and security compliance through Microsoft Defender, CrowdStrike, and related platforms.</li><li>Develop and execute patch management strategies, ensuring timely firmware, driver, and OS updates.</li><li>Collaborate with cross-functional IT and business teams to enhance productivity using M365, MDM, MAM, Conditional Access, and SharePoint.</li><li>Establish and maintain best practices for build management and release management processes.</li><li>Partner with global IT counterparts to align endpoint engineering practices with organizational goals.</li><li>Provide strategic direction, coaching, and performance management to team members, including hiring, onboarding, and career development.</li><li>Engage with project sponsors and delivery teams to design and implement secure, scalable solutions aligned with business objectives.</li><li>Evaluate emerging technologies and collaborate with other IT teams to introduce innovative capabilities that drive operational excellence.</li><li>Deliver regular performance reporting and analytics, identifying improvement opportunities and ensuring effective escalation management.</li><li>Direct the global OS architecture design and policy frameworks to enhance compliance and reduce security risk.</li></ul><p><br></p>
We are looking for a dedicated Quality Assurance Engineer to join our team on a contract basis in Kingston, Washington. In this role, you will be responsible for ensuring the highest standards of software quality through the development and execution of robust testing strategies. You will collaborate closely with cross-functional teams to support the delivery of reliable and efficient products.<br><br>Responsibilities:<br>• Develop and manage comprehensive test strategies, plans, and cases to validate both new and existing system features.<br>• Design and implement automated testing frameworks for functional, regression, and performance evaluations.<br>• Select and integrate appropriate testing tools, such as Selenium, Playwright, or Cypress, to streamline automation processes.<br>• Utilize GitHub Copilot to enhance test development efficiency and maintain high code quality.<br>• Collaborate with development, product, and DevOps teams to ensure smooth and high-quality software releases.<br>• Conduct code reviews with a focus on identifying and improving testability and overall product quality.<br>• Monitor and report on key quality metrics, including test coverage, defect rates, and performance indicators.<br>• Maintain and optimize CI/CD pipeline integration for automated testing workflows.<br>• Continuously refine QA processes and tools to align with evolving industry standards and best practices.
