<p>• The Billing, Credit & Collections Specialist generates project invoice transactions and oversees assigned Accounts Receivable (A/R) Collections, ensuring the integrity and accuracy of A/R transactions</p><p>• Manage the processing of cash receipts daily; monitor client accounts regularly and identify and pursue delinquent accounts</p><p>• Research and resolve payment discrepancies, short pays, and customer disputes in a professional manner</p><p>• Enter invoices to supplier portals</p><p>• Collaborate with the sales, customer service, and finance teams to resolve billing issues</p><p>• This position interacts closely with the company’s Proposals & Contracts and Project Management teams, and has high visibility across the organization, driving company operations for billing and collections</p><p>• Independently lead the Collections function to ensure prompt and orderly collection of billed transactions; regularly engage within the Company (Finance, Project Managers, Business Development, etc.) and with external customers to elevate A/R Collections to an optimal level</p><p>• Tactfully & extensively communicate (phone and email) to critical and sizeable clients seeking payment on funds owed for work completed</p><p>• Prepare and issue monthly invoices for all billable projects and costs, including hourly, unit, and pass-through; guarantee timely and accurate tracking of customer contracts, change orders, and service invoices; meet departmental billing deadlines</p><p>• Prepare monthly client financial summaries and estimates, and report KPI type data on A/R, cash collections, and days sales outstanding (DSO) to the Senior Leadership Team within the Company</p><p>• Responsible for account reconciliation and analysis for balance sheet accounts including but not limited to cash and accounts receivable</p><p>• Research, review, obtain approval (as needed), and process credit memo requests, and support Project Management with customer billing inquiries; research unpaid or disputed amounts and engage Proposals & Contracts, Project Management, and Finance departments to lead resolution and correction of customer issues and billing errors</p><p>• Responsible for analyzing the creditworthiness of prospective and current customers and make recommendations for credit limit and payment terms.</p><p>• Examining credit history using credit agency tools (D& B) and evaluating potential risks</p><p>• Provide year-end support of auditor requirements, which may include research and reconciliation; perform additional assignments, as directed by Finance Manager</p><p>• Participate in efforts to achieve department and company goals</p><p>• Create and update suppliers</p><p>• Performs other duties as assigned</p><p>• Crosstrain within the accounting department</p><p><br></p>
<p><strong>Job Summary:</strong></p><p>The Collections Specialist will be responsible for managing and maintaining accounts receivable records, ensuring that payments are received in a timely manner, resolving payment discrepancies, and providing excellent customer service to clients. This position requires strong communication skills, persistence, and an analytical mindset to help improve the financial performance of the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Receivable Management:</strong> Monitor accounts to ensure payments are received on time and identify overdue accounts requiring follow-up.</li><li><strong>Collections Activities:</strong> Contact customers via phone, email, and written correspondence to request payment and resolve outstanding balances.</li><li><strong>Payment Discrepancy Resolution:</strong> Investigate and resolve billing issues or disputes to ensure accuracy in payments and customer satisfaction.</li><li><strong>Customer Relationship Management:</strong> Work closely with customers to build relationships, maintain trust, and provide critical information about account statuses.</li><li><strong>Recordkeeping:</strong> Maintain accurate documentation of collection efforts, payment arrangements, chargebacks, and customer correspondence in company systems.</li><li><strong>Reporting:</strong> Prepare and distribute periodic reports to management on the status of outstanding payments and collections activity.</li><li><strong>Account Analysis:</strong> Analyze aged receivables, identify trends and problematic accounts, and escalate risks appropriately to management.</li><li><strong>Collaboration:</strong> Partner with internal teams, including sales and billing, to ensure a seamless process for collections and dispute resolution.</li></ul><p><br></p><p><strong>Work Environment:</strong></p><p>This position typically operates in an office environment with standard business hours. This is an onsite position.</p><p><strong>Why Join Us?</strong></p><ul><li>Competitive compensation and growth opportunities within the organization.</li><li>Collaborative, supportive work culture focused on professional development.</li><li>The chance to help shape positive customer relationships while contributing to the company’s financial success.</li></ul><p>If you are interested in this position, we encourage you to apply online or call our offices at 210-696-8300!</p>
<p>Technical firm seeks a REMOTE AR/Collections Specialist with strong billing and collections experience. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, prepare budget plans, arrange debt payoffs, distribute monthly delinquency notices, maintain sales tax certifications, and resolve billing and customer credit issues. This AR/Collections Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Draft collection letters</p><p>· Perform payment reconciliations</p><p>· Assist with client credit inquiries</p><p>· Apply daily cash receipts</p><p>· Ad hoc projects</p>
<p>We are looking for a detail-oriented Accounts Receivable Collections Specialist to join our team in Northern Kentucky. In this role, you will be responsible for managing customer accounts, ensuring timely payments, and maintaining accurate financial records. This position is vital to maintaining the company's financial health and requires strong communication and analytical skills.</p><p><br></p><p>Responsibilities:</p><p>• Implement effective strategies to recover outstanding payments and minimize overdue accounts.</p><p>• Evaluate customer accounts to identify potential risks associated with overdue receivables.</p><p>• Regularly review account details to address issues such as late payments or non-payment.</p><p>• Conduct timely collection calls to manage assigned accounts and ensure payments are received.</p><p>• Reconcile vendor statements to confirm accurate accounting records.</p><p>• Approve or release customer orders held by the system based on payment status.</p><p>• Maintain an organized and up-to-date accounts receivable aging report for all assigned accounts.</p><p>• Calculate monthly finance charges in alignment with company credit policy.</p><p>• Investigate and resolve payment discrepancies while negotiating payment plans with delinquent accounts.</p>
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
<p>Are you a detail-oriented problem solver who thrives in fast-paced environments? Do you have a knack for building relationships and resolving financial challenges in a positive and professional manner? If you answered yes, we have the perfect opportunity for YOU!</p><p><br></p><p>As a <strong>Collections Specialist</strong>, you’ll manage receivables and focus on engaging with customers to ensure timely payment of outstanding invoices. You’ll navigate sensitive situations with tact, resolve complex account issues, and contribute directly to the success of our team by maintaining excellent customer relationships.</p><p><br></p><ul><li>Take ownership of the collections process with creativity and professionalism (Source: RH Acronym Guide).</li><li>Communicate effectively with clients via phone, email, and other platforms to resolve past-due accounts.</li><li>Analyze account discrepancies, collaborate with internal teams, and provide solutions to keep everything running smoothly.</li><li>Maintain accurate records and deliver regular reports on collections activity and account success.</li></ul><p><br></p>
<p>We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 8-12 weeks.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.</p><p>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.</p><p>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.</p><p>• Research and resolve both internal and external inquiries to provide accurate problem resolution.</p><p>• Prepare and distribute account statements to customers as needed.</p><p>• Assist with invoicing processes and handle ad hoc requests from the team.</p><p>• Provide feedback to improve collections processes and enhance efficiency.</p><p>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.</p><p>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectivel</p>
<p>A busy firm in the West Caldwell area is seeking a Collections Specialist to join their growing company. This Collections Specialist will manage accounts receivable processes by working closely with attorneys, clients, and finance staff to ensure timely payments and resolve outstanding debts. The ideal Collections Specialist will have prior experience out of the legal industry, professional services, or something close and have experience with a relevant system such as 3E, Aderant, etc. This Collections Specialist position requires strong communication, high attention to detail, and the ability to multitask. Other responsibilities of this Collections Specialist will include but not be limited to: </p><p><br></p><p>Collections Specialist Responsibilities:</p><ul><li>Collaborate with administrative leadership to address tasks and assignments effectively.</li><li>Assist clients with billing inquiries and provide clear explanations.</li><li>Support assigned partners with collections activities and strategies.</li><li>Follow up on overdue accounts to ensure timely resolution.</li><li>Prepare detailed reports for clients and partners related to accounts receivable.</li><li>Generate and distribute monthly reminder statements to clients.</li><li>Maintain organized and accurate accounts receivable records and files.</li><li>Coordinate with accounting staff to manage cash applications, resolve duplicate payments, and utilize funds held in trust.</li><li>Record all communications and updates in the document management system.</li></ul><p><br></p><p>This Collections Specialist role is paying between $75,000 and $95,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
<p>Rapidly expanding New York City firm is currently seeking an Accounts Receivable / Collections Specialist to join their team. In this role, you will play a critical part in managing accounts receivable and ensuring timely payment collections while maintaining strong relationships with clients and internal stakeholders. This position offers an excellent opportunity to contribute to the financial health of the organization through effective communication and detailed documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including billing, reconciliations, and timely collection of outstanding payments.</li><li>Monitor aging reports, identify delinquent accounts, and initiate collection efforts through calls and correspondence.</li><li>Partner with internal teams to resolve discrepancies and maintain accurate account records.</li><li>Ensure compliance with company policies and procedures, as well as applicable laws and regulations.</li><li>Provide exceptional customer service to clients while handling inquiries or disputes related to billing or collections.</li><li>Prepare regular reports on collections activity, outstanding balances, and accounts receivable performance to management.</li><li>Support process improvements to optimize AR functions and enhance efficiency.</li></ul>
<p>We are looking for a skilled Collections Specialist to manage and improve business-to-business accounts receivable processes. This is a permanent position with standard Monday-Friday business hours. This role requires a proactive approach to handling complex and overdue accounts while ensuring smooth communication with clients. The ideal candidate will be dedicated to resolving outstanding balances efficiently and contributing to the overall financial health of the organization. The ideal candidate is someone with 2-3+ years of collections experience. </p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough follow-ups on overdue accounts to ensure timely payment.</p><p>• Manage and resolve challenging or complex collections cases with persistence and professionalism.</p><p>• Maintain accurate records of collection activities and update account statuses regularly.</p><p>• Perform comprehensive clean-up of accounts receivable and collections data to streamline processes.</p><p>• Collaborate with clients to address billing discrepancies and negotiate payment arrangements.</p><p>• Transition from intensive collections efforts to softer approaches as accounts stabilize.</p><p>• Utilize multiple systems effectively to track and manage collection activities.</p><p>• Prepare detailed reports on collection performance and outstanding balances.</p><p>• Communicate effectively with internal teams regarding account statuses and customer concerns.</p><p><br></p><p>They do offer a full benefits package: medical/dental/vision, 401K, PTO, paid holidays, and a wonderful flexible team! </p>
<p>Growing, Wilmington Delaware client seeks a thorough Collections Specialist. In this role you will handle customer payment discrepancies, accounts receivable identify outstanding debts, place collection calls, track customer credit worthiness, analyze and review customer invoices, and prepare repayment schedules. The successful Collections Specialist will also manage credit risk, maintain customer accounts, and assist with billing. If you are looking for a promising collections role with longevity, this may be for you!</p><p><br></p><p>What you get to do daily</p><p>· Manage credit and collection functions</p><p>· Prepare customer invoices electronically</p><p>· Monitor aging AR balances</p><p>· Analyze, and review customer credit worthiness</p><p>· Identify delinquent accounts</p><p>· Ensure proper documents and agreements are on file</p><p>· Perform payment reconciliations</p><p>· Investigate and resolve discrepancies</p><p>· Develop and schedule payment plans</p>
<p>We are looking for a detail-oriented SR. AR/Billing Specialist to join our team on a contract basis in Monmouth County, New Jersey. In this role, you will collaborate with various departments to ensure timely and accurate billing processes, expense recovery, and reporting. This position offers an exciting opportunity for professionals with strong analytical skills and a passion for process improvement to thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and deliver client invoices promptly, adhering to established protocols and deadlines.</p><p>• Generate and analyze detailed financial reports using tools such as Tableau, Power BI, and Excel.</p><p>• Collaborate with internal teams, including case workers, IT, and collections, to ensure successful expense recovery and accurate reporting.</p><p>• Develop and implement effective management reports to support financial and operational decision-making.</p><p>• Maintain a strong focus on quality and continuously identify opportunities for process improvement.</p><p>• Monitor and achieve personal performance targets set by the Billing Manager.</p><p>• Utilize advanced Excel skills for data analysis and reporting to support business objectives.</p><p>• Apply financial acumen to interpret complex data and provide actionable recommendations.</p><p>• Ensure adherence to company policies and client protocols throughout all billing activities.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Cincinnati, Ohio. In this role, you will focus on managing accounts receivable and ensuring timely payments while maintaining strong relationships with customers and internal teams. This position offers an exciting opportunity to contribute to a dynamic service-oriented organization.<br><br>Responsibilities:<br>• Communicate with customers daily to follow up on upcoming, overdue, or outstanding invoices.<br>• Collaborate with internal departments to resolve accounts receivable aging items and payment discrepancies.<br>• Process credits and write-offs as needed, ensuring accurate record-keeping.<br>• Coordinate with cash application specialists to confirm receipt of payments and update account statuses.<br>• Maintain detailed documentation of communications, transactions, and resolutions for audit purposes.<br>• Provide clear and concise updates to internal stakeholders regarding account statuses and payment progress.<br>• Utilize advanced Excel skills to analyze data and generate reports related to collections.<br>• Demonstrate professionalism and effective judgment in handling customer inquiries and resolving disputes.<br>• Adapt to a fast-paced environment and manage multiple accounts efficiently.<br>• Perform additional duties as assigned by management to support the collections process.
<p>Our Cranston based client is looking to add a motivated and detail-oriented Collections Specialist to their growing team. In this role, you will be responsible for managing outstanding AR balances, contacting customers for payment, resolving billing issues and ensuring timely collection of outstanding balances. </p><p><br></p><p>What you can expect on a daily basis:</p><p><br></p><p>• Contact customers via phone, email, and written communication to follow up on past-due invoices.</p><p>• Maintain accurate and up-to-date records of all collection activity and communications.</p><p>• Resolve customer billing issues and disputes promptly and professionally.</p><p>• Prepare and send out account statements, collection letters, and payment reminders.</p><p>• Recommend accounts for further action or escalation when necessary.</p><p>• Process payments and post to customer accounts as needed.</p><p><br></p><p><br></p>
We are looking for an experienced AR Collections Specialist to join our team in Los Alamitos, California. In this role, you will manage key accounts receivable tasks, including invoicing, troubleshooting payment discrepancies, and driving effective collections efforts. This is a Contract-to-Permanent position within the logistics industry, offering an excellent opportunity for growth in a detail-oriented environment.<br><br>Responsibilities:<br>• Process and review third-party claims, including invoicing, negotiations, collections, and aging analyses.<br>• Manage invoicing, collections, and troubleshooting for secondary market and other non-customer transactions.<br>• Conduct desktop check deposits and ensure accurate bank entries.<br>• Handle invoicing, collections, negotiations, and aging reviews for owner-operator accounts.<br>• Provide cash receipt projections to the AR Supervisor and assist with various accounting and operational tasks.
<p>Position Overview</p><p>We are seeking a Collections Specialist (Account Resolution Representative) to manage overdue accounts, ensure accurate resolution, and maintain professional communication with clients. This role requires persistence, attention to detail, and the ability to negotiate while balancing customer service with firm collection practices.</p><p><br></p><p>Key Responsibilities</p><p>Contact clients regarding overdue accounts, follow up consistently.</p><p>Negotiate payment arrangements and resolve disputes.</p><p>Manage account records and document all collection activities.</p><p>Assist with reporting and department goals.</p><p>Collaborate with internal teams to resolve billing discrepancies.</p><p><br></p><p>Qualifications</p><p>Prior collections or AR experience required.</p><p>Proficiency in Microsoft Excel and Office.</p><p>Strong communication and negotiation skills.</p><p>Organized, detail-oriented, and able to manage multiple accounts.</p><p>Bilingual (English/Spanish) a plus.</p>
<p><strong>Company Overview:</strong></p><p> We are a fast-paced, customer-focused retail company headquartered in Newburgh, NY. We pride ourselves on delivering exceptional products and service to our B2B and B2C clients. As we continue to grow, we are seeking an experienced <strong>Accounts Receivable Collections Specialist</strong> to support our finance team on a contract basis.</p><p><strong>Position Summary:</strong></p><p> The Accounts Receivable Collections Specialist will be responsible for managing and executing the collections process for our B2B customer accounts. The ideal candidate will have strong communication skills, a proactive approach to collections, and proven experience working with commercial clients in a retail or product-based environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a portfolio of B2B accounts to ensure timely collection of outstanding receivables.</li><li>Contact customers via phone, email, and other channels to follow up on overdue invoices and resolve payment issues.</li><li>Monitor aging reports and escalate delinquent accounts as needed.</li><li>Work closely with sales, customer service, and finance teams to resolve billing discrepancies or disputes.</li><li>Maintain accurate records of customer communications, payment commitments, and collection efforts.</li><li>Assist in month-end close processes related to accounts receivable.</li><li>Recommend accounts for credit hold or third-party collections based on internal policies.</li><li>Ensure compliance with company credit and collections policies.</li></ul><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Woburn, Massachusetts. In this long-term contract position, you will play a vital role in managing client accounts, resolving outstanding payments, and maintaining effective communication with clients. This is an excellent opportunity for someone with a strong background in accounts receivable and collections processes.<br><br>Responsibilities:<br>• Make outbound calls to clients, including hospitals, to follow up on outstanding orders and past-due payments.<br>• Maintain and strengthen client relationships through consistent and precise communication.<br>• Monitor accounts receivable activity to ensure timely payment and accurate recordkeeping.<br>• Address and resolve payment discrepancies or issues in a timely manner.<br>• Collaborate with internal teams to manage finance-related projects and tasks as needed.<br>• Provide regular updates and reports on collection activities to management.<br>• Ensure compliance with company policies and financial regulations during collection processes.<br>• Assist with additional accounting duties as required to support the finance team.
<p><strong>Company Overview:</strong></p><p> We are a fast-paced, customer-focused retail company headquartered in Poughkeepsie, NY. We pride ourselves on delivering exceptional products and service to our B2B and B2C clients. As we continue to grow, we are seeking an experienced <strong>Accounts Receivable Collections Specialist</strong> to support our finance team on a contract basis.</p><p><strong>Position Summary:</strong></p><p> The Accounts Receivable Collections Specialist will be responsible for managing and executing the collections process for our B2B customer accounts. The ideal candidate will have strong communication skills, a proactive approach to collections, and proven experience working with commercial clients in a retail or product-based environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a portfolio of B2B accounts to ensure timely collection of outstanding receivables.</li><li>Contact customers via phone, email, and other channels to follow up on overdue invoices and resolve payment issues.</li><li>Monitor aging reports and escalate delinquent accounts as needed.</li><li>Work closely with sales, customer service, and finance teams to resolve billing discrepancies or disputes.</li><li>Maintain accurate records of customer communications, payment commitments, and collection efforts.</li><li>Assist in month-end close processes related to accounts receivable.</li><li>Recommend accounts for credit hold or third-party collections based on internal policies.</li><li>Ensure compliance with company credit and collections policies.</li></ul><p><br></p>
<p><strong>Company Overview:</strong></p><p>We are seeking a detail-oriented and proactive <strong>Senior Collections Specialist</strong> with 5+ years of experience to join our team. As a key member of the accounting operations, you will play a critical role in managing accounts receivable, recovering outstanding debt, and maintaining productive relationships with clients to ensure timely payment of invoices.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Collections Management:</strong></li><li>Oversee the collections process for assigned accounts, including contacting clients to resolve overdue payments.</li><li>Negotiate payment arrangements and settlements while adhering to company policies and maintaining positive client relationships.</li><li><strong>Account Reconciliations:</strong></li><li>Analyze past-due accounts and perform detailed reconciliations to resolve discrepancies.</li><li>Investigate and resolve payment discrepancies, misapplied funds, and follow up on account adjustments as needed.</li><li><strong>Customer Communications:</strong></li><li>Build and maintain strong relationships with customers to address payment issues and ensure timely collections.</li><li>Communicate professionally and clearly, escalating unresolved issues to management when necessary.</li><li><strong>Reporting:</strong></li><li>Prepare regular reports on collections status, aging receivables, and key metrics for leadership review.</li><li>Track and maintain accurate records of collections efforts and payment histories.</li><li><strong>Compliance & Risk Management:</strong></li><li>Ensure compliance with company policies, legal regulations, and industry best practices in collections activities.</li><li>Monitor accounts for potential credit risks and recommend appropriate actions to mitigate exposure.</li></ul><p><br></p>
<p>We’re partnering with a well-established credit union experiencing significant growth and team integration! Their collections department now supports both direct and indirect lending and is seeking a service-minded professional to join their team.</p><p><br></p><p>Apply today or contact our team at 563-359-3995 to learn more. Christin, Lydia, and Erin are great points of contact!</p><p><br></p><p>Details:</p><p>Location - Onsite: Moline, IL</p><p>Hours: M-F 8:30am-5pm</p><p>Duration: Contract-to-Hire</p><p><br></p><p>Key Responsibilities:</p><p>- Handle early-stage delinquency queues (typically 7+ days past due) with a focus on proactive, respectful outreach via phone, text, and email</p><p>- Respond to inbound member calls regarding locked accounts, payment issues, and account recovery</p><p>- Collaborate with team members to find solutions and bring accounts back into good standing</p><p>- Progress into more complex queues over time, with opportunities to develop negotiation skills</p><p>- Contribute to a team culture that emphasizes member service, accountability, and collaboration</p>
We are looking for a detail-oriented Collections Specialist to join our team in Pompano Beach, Florida. This Contract position requires a proactive individual with strong communication skills and the ability to handle high-volume outbound calls effectively. You will play a key role in managing accounts and ensuring timely resolution of outstanding invoices.<br><br>Responsibilities:<br>• Conduct outbound calls to business accounts under the Genset Holdings umbrella, primarily focusing on invoices overdue by 60 days.<br>• Engage professionally with clients to inquire about payment statuses and discuss outstanding balances.<br>• Manage a high volume of accounts, ranging from 200 to 500, with accuracy and attention to detail.<br>• Use data entry and administrative skills to update and maintain account records within the system.<br>• Collaborate with internal teams to address account discrepancies and ensure resolution.<br>• Adhere to established protocols for collections processes, ensuring compliance and professionalism.<br>• Utilize accounting software and CRM tools to track and manage account activity.<br>• Provide exceptional customer service to maintain positive business relationships.<br>• Identify and escalate unresolved issues to the appropriate departments for further action.
<p>Are you looking to advance your career as a collections professional at a rapidly growing company located conveniently near New Brighton. This Collections Specialist role will be a long term temporary / contract to hire employment opportunity that has immense opportunity for growth. Nourish your career as an experienced Collections Specialist at a growing company when you contact Robert Half today!</p><p><br></p><p>The job:</p><p>- Process Payments</p><p>- Register all customer payments to the correct reports</p><p>- Maintain quality customer service and a positive company image by resolving customer account inquiries</p><p>- Manage inbound and outbound collections calls and correspondence</p><p>- Process bankruptcy filings correctly when received</p><p>- Abide by all Federal Fair Credit Reporting Act rules and regulations</p><p>- Manage all billing and reporting activities in line with deadlines</p><p>- Locate delinquent customer accounts through various means, e.g. skip-tracing, phone contact, written correspondence, and make arrangements for payment</p><p>- Oversee and update customer files to ensure data consistency</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>Robert Half is working with a client in the HVAC industry to find a skilled Collections Specialist to join their team. If you have strong interpersonal skills, a knack for resolving payment issues, and excel at managing accounts receivable, this role offers an opportunity to thrive in an essential industry.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers with overdue accounts via phone and email to ensure timely payments.</li><li>Evaluate customer accounts and develop strategies for resolving payment delays</li><li>Maintain accurate records of collections efforts, payment agreements, and correspondence.</li><li>Process adjustments and resolve billing discrepancies effectively with customers and internal teams.</li><li>Collaborate with the sales and accounting departments to develop strategies for minimizing delinquent accounts.</li><li>Generate and review aging reports, ensuring accurate tracking of all overdue balances.</li><li>Suggest improvements to the collections process to enhance overall efficiency.</li><li>Ensure compliance with company policies and applicable federal, state, and local regulations regarding debt collection.</li><li>Provide exceptional customer service, maintaining positive relationships while enforcing payment terms.</li></ul>
<p>Robert Half has a new direct-hire opportunity for a Medical Accounts Receivable and Billing Specialist. This role will support a growing department. Our client offers great work-life balance and ability to work in a fast-paced environment where your work will make a big impact. This position sits on-site full-time Monday-Friday.</p><p><br></p><ul><li>Responsible for billing and coding</li><li>Collecting on past due balances</li><li>Insurance company follow-up</li><li>Maintain up to date information from insurance companies and customers</li><li>Reduce AR aging</li><li>Special project as assigned</li><li>Provide and obtain necessary documentation as needed</li></ul><p><br></p>
