<p>Technical firm seeks a REMOTE AR/Collections Specialist with strong billing and collections experience. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, prepare budget plans, arrange debt payoffs, distribute monthly delinquency notices, maintain sales tax certifications, and resolve billing and customer credit issues. This AR/Collections Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Draft collection letters</p><p>· Perform payment reconciliations</p><p>· Assist with client credit inquiries</p><p>· Apply daily cash receipts</p><p>· Ad hoc projects</p>
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 6-8 weeks.<br><br>Responsibilities:<br>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.<br>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.<br>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.<br>• Research and resolve both internal and external inquiries to provide accurate problem resolution.<br>• Prepare and distribute account statements to customers as needed.<br>• Assist with invoicing processes and handle ad hoc requests from the team.<br>• Provide feedback to improve collections processes and enhance efficiency.<br>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.<br>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectively.
<p>We are looking for a dedicated Collections Specialist to join our team in Monmouth County, New Jersey. This Contract-to-permanent position focuses on managing accounts receivable, resolving billing discrepancies, and ensuring timely collection of outstanding balances. The ideal candidate will have strong attention to detail, excellent communication skills, and experience with financial systems.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve billing discrepancies to ensure accurate accounts receivable records.</p><p>• Manage collection processes to recover overdue payments efficiently and professionally.</p><p>• Communicate with customers via phone and email to address payment issues and inquiries.</p><p>• Utilize accounting software and CRM systems to track and update account statuses.</p><p>• Collaborate with internal teams to streamline claim administration and billing functions.</p><p>• Answer inbound calls related to accounts receivable and provide excellent customer service.</p><p>• Generate and analyze reports to monitor collection activities and identify trends.</p><p>• Maintain detailed and organized records of all collection efforts and communications.</p><p>• Assist in optimizing workflows related to financial services and claim processing.</p>
<p>Growing, Wilmington Delaware client seeks a thorough Collections Specialist. In this role you will handle customer payment discrepancies, accounts receivable identify outstanding debts, place collection calls, track customer credit worthiness, analyze and review customer invoices, and prepare repayment schedules. The successful Collections Specialist will also manage credit risk, maintain customer accounts, and assist with billing. If you are looking for a promising collections role with longevity, this may be for you!</p><p><br></p><p>What you get to do daily</p><p>· Manage credit and collection functions</p><p>· Prepare customer invoices electronically</p><p>· Monitor aging AR balances</p><p>· Analyze, and review customer credit worthiness</p><p>· Identify delinquent accounts</p><p>· Ensure proper documents and agreements are on file</p><p>· Perform payment reconciliations</p><p>· Investigate and resolve discrepancies</p><p>· Develop and schedule payment plans</p>
<p>We are looking for a skilled Collections Specialist to join our team on a contract basis. In this role, you will oversee accounts receivable portfolios, ensure timely recovery of outstanding payments, and evaluate credit risks for both new and existing customers. As part of a dynamic manufacturing environment, you will play a key role in maintaining financial stability while delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and manage assigned accounts receivable portfolios to ensure prompt collection of overdue invoices.</p><p>• Analyze customer accounts to identify high-risk receivables and address payment discrepancies.</p><p>• Reconcile vendor statements and maintain accurate financial records.</p><p>• Release system-held customer orders and apply monthly finance charges in alignment with company credit policies.</p><p>• Collaborate with sales teams and management to negotiate payment plans and resolve disputes.</p><p>• Prepare detailed reports on collection activities, payment trends, and potential write-offs.</p><p>• Maintain compliance with credit laws, regulations, and company policies.</p><p>• Provide support for audits and assist in various accounting projects.</p><p>• Regularly communicate with management about account statuses and collection performance.</p><p>• Ensure a clean AR Aging report for assigned accounts through effective tracking and follow-up.</p>
<p>We are looking for an experienced Accounts Receivable Collections Specialist to join our team in Northern Kentucky. In this role, you will play a key part in managing and optimizing the collections process, ensuring timely payments, and maintaining accurate financial records. This position requires strong analytical skills and a proactive approach to resolving account discrepancies.</p><p><br></p><p>Responsibilities:</p><p>• Implement effective collection strategies to ensure timely payments from clients.</p><p>• Analyze client accounts to identify potential high-risk receivables and take proactive actions.</p><p>• Monitor customer account activity to address non-payment, delayed payments, and irregularities.</p><p>• Conduct regular collections calls to manage assigned account portfolios.</p><p>• Reconcile financial statements with vendors to maintain accurate and organized records.</p><p>• Release system-held customer orders when appropriate, following established guidelines.</p><p>• Maintain a clean and up-to-date Accounts Receivable Aging report for assigned accounts.</p><p>• Calculate monthly finance charges in compliance with company credit policies.</p><p>• Investigate and resolve payment discrepancies, negotiating payment plans with delinquent accounts.</p>
<p><strong>Job Title:</strong> Accounts Receivable Supervisor</p><p><br></p><p><strong>Overview:</strong></p><p> We are seeking an experienced Accounts Receivable (AR) Supervisor to oversee the full AR cycle, including billing, collections, cash applications, and credit management. This individual will be responsible for supervising a team, ensuring timely and accurate processing of medical claims, and driving efficiency in the accounts receivable function. The AR Supervisor will play a critical role in maintaining cash flow, minimizing bad debt, and supporting overall financial performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise and mentor a team of AR specialists responsible for billing, collections, cash posting, and credit activities.</li><li>Oversee the end-to-end AR process, ensuring accuracy, compliance, and timeliness in all functions.</li><li>Manage the preparation, submission, and follow-up of medical claims and billing activities.</li><li>Monitor cash applications, reconciliations, and payment posting to ensure proper allocation.</li><li>Lead collection efforts, resolve payment discrepancies, and negotiate outstanding balances with clients and payers.</li><li>Review and approve credit applications, manage credit limits, and assess risk.</li><li>Generate and analyze AR reports to track KPIs such as aging, DSO, collections effectiveness, and bad debt.</li><li>Collaborate with internal teams to resolve billing issues and improve claim acceptance and reimbursement processes.</li><li>Develop and implement process improvements to enhance efficiency and accuracy in AR operations.</li><li>Ensure compliance with company policies, contractual obligations, and applicable regulations.</li></ul>
We are looking for an experienced AR Collections Specialist to join our team in Los Alamitos, California. In this role, you will manage key accounts receivable tasks, including invoicing, troubleshooting payment discrepancies, and driving effective collections efforts. This is a Contract-to-Permanent position within the logistics industry, offering an excellent opportunity for growth in a detail-oriented environment.<br><br>Responsibilities:<br>• Process and review third-party claims, including invoicing, negotiations, collections, and aging analyses.<br>• Manage invoicing, collections, and troubleshooting for secondary market and other non-customer transactions.<br>• Conduct desktop check deposits and ensure accurate bank entries.<br>• Handle invoicing, collections, negotiations, and aging reviews for owner-operator accounts.<br>• Provide cash receipt projections to the AR Supervisor and assist with various accounting and operational tasks.
<p>We are seeking a proactive and detail-oriented Collections Specialist. This role is responsible for managing the collection of outstanding accounts receivable, maintaining positive customer relationships, and ensuring timely resolution of payment issues. The ideal candidate will have strong communication skills, a customer-focused mindset, and a solid understanding of credit and collections processes.</p><p><br></p><p>Key Responsibilities: </p><ul><li>Monitor and manage assigned customer accounts to ensure timely payment</li><li>Contact customers via phone, email, and mail to follow up on past-due invoices</li><li>Investigate and resolve payment discrepancies and disputes</li><li>Maintain accurate records of collection activities and customer communications</li><li>Collaborate with internal departments to resolve billing issues</li><li>Recommend accounts for escalation, credit hold, or third-party collections when necessary</li><li>Prepare aging reports and provide updates to management on collection status</li><li>Assist with month-end closing and reporting of AR balances</li><li>Ensure compliance with company policies and applicable regulations</li><li>Support audits by providing documentation related to collections and AR</li></ul><p><br></p>
<p>We are seeking a detail-oriented and results-driven <strong>Credit/Collections Specialist</strong> to join our organization. This role is integral to maintaining the financial health of the company by managing accounts receivable, ensuring prompt payment, and establishing customer creditworthiness. The successful candidate will have a combination of strong analytical skills, excellent communication abilities, and a proactive approach to debt recovery.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and manage accounts receivable balances to ensure timely collection of outstanding invoices.</li><li>Review, evaluate, and establish customer credit terms and limits based on data analysis and financial history.</li><li>Communicate directly with customers via phone, email, or correspondence to resolve payment discrepancies and collect overdue payments.</li><li>Identify and escalate problematic accounts or high-risk customers to management.</li><li>Generate and analyze aging reports to track receivables and identify trends or issues.</li><li>Collaborate effectively with internal teams such as sales, billing, and customer service to resolve disputes and improve payment processes.</li><li>Maintain accurate and organized records of customer interactions, payment arrangements, and account statuses.</li><li>Ensure compliance with company policies, credit guidelines, and applicable regulations.</li><li>Recommend and assist in implementing process improvements to increase efficiency in credit and collection operations.</li></ul><p>If you are interested please call 786.801.5830 or email: [email protected]</p>
<p>We are seeking a detail-oriented and reliable <strong>Accounts Receivable (AR) Specialist</strong> to join our team on a temporary basis. The AR Specialist will be responsible for managing billing processes, reconciling customer accounts, and ensuring timely collection of payments. This role is ideal for someone with strong organizational skills and a proven ability to manage high-volume transactions in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and issue accurate customer invoices in a timely manner</li><li>Monitor accounts to identify overdue payments and follow up with customers</li><li>Apply payments to customer accounts and reconcile discrepancies</li><li>Maintain detailed records of billing, collections, and payment transactions</li><li>Communicate with internal teams to resolve billing issues or disputes</li><li>Assist with month-end closing and reporting as needed</li><li>Support the accounting team with additional tasks and projects</li></ul><p><br></p>
We are looking for an experienced Collections Specialist to join our team in Albuquerque, New Mexico. In this role, you will focus on resolving overdue accounts, negotiating payment terms, and maintaining clear and detail-oriented communication with clients. This is a long-term contract position that offers an opportunity to contribute to the success of our organization while honing your skills in account resolution.<br><br>Responsibilities:<br>• Contact clients to discuss overdue accounts and negotiate payment arrangements while adhering to company policies.<br>• Maintain accurate records of all collection activities, including payment agreements and account statuses.<br>• Collaborate with internal departments to address billing discrepancies and ensure timely resolutions.<br>• Prepare reports that track collection progress and contribute to departmental objectives.<br>• Assist in developing strategies to improve collection rates and meet performance targets.<br>• Provide exceptional customer service while balancing firm collection practices.<br>• Stay updated on relevant regulations and compliance standards related to collections.<br>• Utilize software tools such as Microsoft Excel to manage account data efficiently.<br>• Identify and escalate complex cases to management when necessary.<br>• Support team efforts in achieving overall financial goals and objectives.
<p>Our client, a long-standing <strong>manufacturing and distribution company</strong> in Vista, is looking for a driven <strong>Accounts Receivable Specialist</strong> to take ownership of their customer billing, collections, and reporting functions. This is a fantastic opportunity for someone who enjoys numbers, problem-solving, and being part of a company that values teamwork and precision. You’ll manage the full AR process from invoicing through collection, building relationships with customers and helping maintain financial health across the organization.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Generate and send invoices to customers promptly.</li><li>Post incoming payments and reconcile customer accounts.</li><li>Monitor aging reports and proactively follow up on past-due accounts.</li><li>Investigate discrepancies and issue credits or adjustments as needed.</li><li>Support the month-end closing process and prepare AR-related reports.</li><li>Work closely with the sales and shipping teams to ensure billing accuracy.</li><li>Assist management with cash flow projections and forecasting.</li></ul>
We are looking for an experienced and detail-oriented Collections Specialist to join our team in Fishers, Indiana. This Contract to permanent position requires a candidate who thrives in a fast-paced environment and is committed to meeting deadlines while adhering to established procedures. The role offers flexibility in hours and the potential for hybrid work after demonstrating strong performance during the initial onsite phase.<br><br>Responsibilities:<br>• Manage accounts receivable processes, ensuring accurate and timely collections.<br>• Utilize accounting software systems, SAP, and CRM tools to track and manage collections.<br>• Handle inbound calls and inquiries related to billing and claims administration.<br>• Coordinate commercial collections, maintaining professionalism and efficiency.<br>• Administer claims and resolve disputes to ensure smooth payment processing.<br>• Execute billing functions with precision and attention to detail.<br>• Follow established collection processes to recover outstanding payments.<br>• Collaborate with team members and management to meet departmental goals.<br>• Maintain accurate records and documentation of all collection activities.<br>• Provide excellent customer service while addressing payment-related issues.
<p>We’re partnering with a well-established credit union experiencing significant growth and team integration! Their collections department now supports both direct and indirect lending and is seeking a service-minded professional to join their team.</p><p><br></p><p>Apply today or contact our team at 563-359-3995 to learn more. Christin, Lydia, and Erin are great points of contact!</p><p><br></p><p>Details:</p><p>Location - Onsite: Moline, IL</p><p>Hours: M-F 8:30am-5pm</p><p>Duration: Contract-to-Hire</p><p><br></p><p>Key Responsibilities:</p><p>- Handle early-stage delinquency queues (typically 7+ days past due) with a focus on proactive, respectful outreach via phone, text, and email</p><p>- Respond to inbound member calls regarding locked accounts, payment issues, and account recovery</p><p>- Collaborate with team members to find solutions and bring accounts back into good standing</p><p>- Progress into more complex queues over time, with opportunities to develop negotiation skills</p><p>- Contribute to a team culture that emphasizes member service, accountability, and collaboration</p>
We are looking for a detail-oriented Collections Specialist to join our team in Pompano Beach, Florida. This Contract position requires a proactive individual with strong communication skills and the ability to handle high-volume outbound calls effectively. You will play a key role in managing accounts and ensuring timely resolution of outstanding invoices.<br><br>Responsibilities:<br>• Conduct outbound calls to business accounts under the Genset Holdings umbrella, primarily focusing on invoices overdue by 60 days.<br>• Engage professionally with clients to inquire about payment statuses and discuss outstanding balances.<br>• Manage a high volume of accounts, ranging from 200 to 500, with accuracy and attention to detail.<br>• Use data entry and administrative skills to update and maintain account records within the system.<br>• Collaborate with internal teams to address account discrepancies and ensure resolution.<br>• Adhere to established protocols for collections processes, ensuring compliance and professionalism.<br>• Utilize accounting software and CRM tools to track and manage account activity.<br>• Provide exceptional customer service to maintain positive business relationships.<br>• Identify and escalate unresolved issues to the appropriate departments for further action.
We are looking for a dedicated Collections Specialist to join our team in Alpharetta, Georgia. In this Contract-to-permanent role, you will be responsible for managing customer accounts, resolving payment discrepancies, and ensuring timely collections. This position offers the opportunity to contribute to the financial health of the organization while fostering positive relationships with clients.<br><br>Responsibilities:<br>• Oversee a portfolio of customer accounts to ensure timely collection of outstanding balances.<br>• Utilize Oracle software to accurately record and track collection activities.<br>• Investigate and resolve discrepancies related to payments, billing, or short balances.<br>• Collaborate with internal teams such as Sales, Customer Service, and Accounting to address and resolve disputes.<br>• Prepare and analyze aging reports to identify trends and provide updates on collection efforts.<br>• Recommend appropriate actions for accounts requiring escalation, write-offs, or legal intervention.<br>• Maintain strong customer relationships while upholding company payment policies and standards.<br>• Monitor collection processes and implement improvements to enhance efficiency and compliance.<br>• Ensure adherence to all relevant regulations and company guidelines during collection activities.
We are looking for a dedicated Collections Specialist to join our team in Deerfield Beach, Florida. This contract position offers an opportunity to contribute to the efficiency of our collections processes while ensuring timely follow-ups and accurate record-keeping. If you excel in managing accounts receivable and have a keen eye for detail, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct thorough and timely collection activities for both consumer and commercial accounts.<br>• Follow up on outstanding payments and escalate unresolved issues to the appropriate manager when necessary.<br>• Manage light accounts receivable tasks, ensuring accuracy in billing and payment tracking.<br>• Utilize software tools such as Excel and Vista Viewpoint to maintain organized records and streamline collection processes.<br>• Communicate effectively with clients to resolve billing discrepancies and negotiate payment terms.<br>• Monitor aging reports and prioritize collection efforts based on deadlines and account status.<br>• Collaborate with internal teams to align collection strategies with organizational goals.<br>• Ensure compliance with company policies and legal regulations during collection activities.<br>• Generate regular reports to provide insights on collection performance and account statuses.
<p>A busy company in the Montville area is seeking an Accounts Receivable Specialist to join their growing organization. This Accounts Receivable Specialist will get the chance to join a dynamic team that works well with each other and offers career advancement. The ideal Accounts Receivable Specialist will come from a consumer product type company and have intermediate Excel skills including with pivot tables and vlookups. Responsibilities of this Accounts Receivable Specialist will include but not be limited to: </p><p><br></p><p>Accounts Receivable Specialist Responsibilities:</p><p>• Process and reconcile incoming payments, including checks, wire transfers, and credit card transactions.</p><p>• Create and distribute customer invoices with precision and timeliness.</p><p>• Monitor accounts for overdue payments, discrepancies, and irregularities.</p><p>• Investigate and resolve customer billing issues or disputes effectively.</p><p>• Maintain up-to-date and accurate customer account records in the accounting system.</p><p>• Generate aging reports and assist with month-end closing activities.</p><p>• Work collaboratively with Sales, Customer Service, and Accounting teams to address payment-related concerns.</p><p>• Support audits and ensure compliance with AR documentation requirements.</p><p>• Recommend and implement process improvements to enhance accounts receivable efficiency.</p><p><br></p><p>This Accounts Receivable Specialist role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Accounts Receivable Specialist position, apply today! </p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
We are looking for a skilled Collections Specialist to join our team in Westlake, Texas, on a Contract-to-Permanent basis. In this role, you will play a vital part in managing and resolving outstanding accounts while fostering positive relationships with customers. This position offers an excellent opportunity for individuals with strong analytical and communication skills to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Analyze customer account statements to identify inaccuracies or discrepancies and develop solutions to resolve them.<br>• Investigate and address reasons for non-payment, working collaboratively with customers to facilitate timely resolution.<br>• Manage a portfolio of 200–250 business-to-business (B2B) accounts weekly, ensuring consistent follow-ups and progress tracking.<br>• Guide customers in addressing billing issues and adhering to payment terms through clear and tactful communication.<br>• Maintain accurate and up-to-date account records within the company’s system, utilizing NetSuite for data management.<br>• Organize and analyze data using Microsoft Excel, applying basic formulas and formatting as needed.<br>• Document all account activities and resolutions to ensure a comprehensive record of interactions.<br>• Monitor payment schedules and work towards bringing accounts back into compliance with agreed terms.<br>• Provide regular updates and reports on account statuses to relevant stakeholders.
<p><strong>Job Title: </strong>Collections Specialist</p><p><br></p><p><strong>Job Overview:</strong></p><p>A well-established organization based in Pittsburgh, PA, is seeking a skilled Collections Specialist with at least 2 years of relevant collections experience (preferably consumer collections experience). This position is onsite and the normal work hours are Monday through Friday 8am-4:30pm. (Some flexibility may be available with the start time). The Collection Specialist will be responsible for managing delinquent accounts, including loans, credit cards, and negative accounts. The position involves engaging with customers to secure repayment plans that restore accounts to good standing, while also consulting with the Collection Supervisor and CFO to determine appropriate measures such as repossession, litigation, or right of offset. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Investigate billing errors and disputes, providing prompt follow-ups as needed.</p><p>• Monitor due dates and send timely payment reminders.</p><p>• Contact customers via phone, email, and written correspondence to resolve unpaid balances.</p><p>• Record all collection activities and maintain detailed communication logs.</p><p>• Respond to customer inquiries regarding billing statements in a professional manner.</p><p>• Negotiate partial payments or structured repayment plans when necessary.</p><p>• Collaborate with team members to establish effective debt recovery strategies.</p><p>• Update account status upon successful resolution of debts.</p><p>• Prepare and issue required documentation to customers and credit bureaus.</p><p>• Partner with legal counsel when escalations are warranted.</p><p>• Take ownership of assigned accounts during the debt collection process.</p><p>• Utilize debt collection software and public record databases for account resolution.</p><p>• Ensure compliance with all applicable federal, state, and local laws, as well as internal company policies.</p><p>• Handle sensitive customer data with strict confidentiality and discretion.</p><p><br></p><p><strong>Required Skills and Qualifications:</strong></p><p>• Customer Service and Negotiation: Proven ability to address customer concerns and negotiate payment terms.</p><p>• Communication: Excellent verbal and written communication skills.</p><p>• Interpersonal Skills: Ability to collaborate effectively with coworkers and interact professionally with customers.</p><p>• Problem-Solving: Strong critical thinking and decision-making abilities.</p><p>• Professionalism: Exhibit a calm and composed demeanor, even under challenging situations.</p><p>• Independence: Capable of working autonomously while managing multiple tasks and deadlines.</p><p><br></p><p><strong>Educational and Experience Requirements:</strong></p><p>• High school diploma or equivalent.</p><p>• Minimum of two years of experience in collections, customer service, or sales.</p><p>• Familiarity with bankruptcy or repossession procedures is highly preferred.</p><p><br></p><p>Apply on the Robert Half website or via the Robert Half mobile app today if you meet the criteria and would like to be considered. After applying, please call 412-471-5946 and ask to speak with Dan, Aimee or Carrie! When calling, please reference job # 03730 - 0013301588. Thank you! </p>
<p>We are looking for a skilled Collections Specialist to join our team. In this role, you will manage and maintain accounts by ensuring timely collections from both commercial and consumer clients. This position requires a strong understanding of credit and billing practices to effectively handle collection processes.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage the collection of outstanding payments on commercial and consumer accounts.</p><p>• Communicate with clients to resolve billing discrepancies and negotiate payment terms.</p><p>• Maintain detailed records of collection activities and ensure compliance with company policies.</p><p>• Collaborate with internal teams to address and resolve credit-related issues.</p><p>• Analyze account histories to identify patterns and minimize future delinquencies.</p><p>• Prepare reports on collection activities and account statuses for management review.</p><p>• Ensure adherence to all relevant laws and regulations in the collection process.</p><p>• Proactively follow up on overdue accounts to achieve collection targets.</p><p>• Recommend process improvements to enhance the efficiency of the collections workflow</p>
We are looking for a skilled Collections Specialist to join our team in Cheshire, Connecticut. In this role, you will oversee various aspects of the billing and collections process, ensuring accuracy, compliance, and exceptional client service. This is a long-term contract position offering an opportunity to work in a dynamic environment with a dedicated team.<br><br>Responsibilities:<br>• Prepare and process accurate invoices, verifying details against service agreements and company policies.<br>• Address client inquiries regarding billing statements, providing clear explanations and resolving discrepancies with attention to detail.<br>• Record and manage payments made via checks, credit cards, and other methods, ensuring proper documentation in the system.<br>• Maintain accurate and up-to-date client information in QuickBooks and other relevant systems to ensure data integrity.<br>• Review and resubmit denied or incomplete claims while ensuring proper follow-up and documentation.<br>• Collaborate with internal teams to resolve billing issues and improve workflow efficiency.<br>• Ensure all billing activities comply with applicable laws and regulations while maintaining organized records for audits and reviews.<br>• Generate and present regular reports detailing billing activities, outstanding payments, and financial performance.<br>• Stay informed about changes in billing regulations and implement necessary updates to processes.
