<p>Technical firm seeks a REMOTE AR/Collections Specialist with strong billing and collections experience. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, prepare budget plans, arrange debt payoffs, distribute monthly delinquency notices, maintain sales tax certifications, and resolve billing and customer credit issues. This AR/Collections Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Draft collection letters</p><p>· Perform payment reconciliations</p><p>· Assist with client credit inquiries</p><p>· Apply daily cash receipts</p><p>· Ad hoc projects</p>
<p>Growing, Wilmington Delaware client seeks a thorough Collections Specialist. In this role you will handle customer payment discrepancies, accounts receivable identify outstanding debts, place collection calls, track customer credit worthiness, analyze and review customer invoices, and prepare repayment schedules. The successful Collections Specialist will also manage credit risk, maintain customer accounts, and assist with billing. If you are looking for a promising collections role with longevity, this may be for you!</p><p><br></p><p>What you get to do daily</p><p>· Manage credit and collection functions</p><p>· Prepare customer invoices electronically</p><p>· Monitor aging AR balances</p><p>· Analyze, and review customer credit worthiness</p><p>· Identify delinquent accounts</p><p>· Ensure proper documents and agreements are on file</p><p>· Perform payment reconciliations</p><p>· Investigate and resolve discrepancies</p><p>· Develop and schedule payment plans</p>
We are looking for an experienced AR Collections Specialist to join our team in Los Alamitos, California. In this role, you will manage key accounts receivable tasks, including invoicing, troubleshooting payment discrepancies, and driving effective collections efforts. This is a Contract-to-Permanent position within the logistics industry, offering an excellent opportunity for growth in a detail-oriented environment.<br><br>Responsibilities:<br>• Process and review third-party claims, including invoicing, negotiations, collections, and aging analyses.<br>• Manage invoicing, collections, and troubleshooting for secondary market and other non-customer transactions.<br>• Conduct desktop check deposits and ensure accurate bank entries.<br>• Handle invoicing, collections, negotiations, and aging reviews for owner-operator accounts.<br>• Provide cash receipt projections to the AR Supervisor and assist with various accounting and operational tasks.
We are looking for an experienced AR/Collections Specialist to join our team in Palm Beach Gardens, Florida. This Contract-to-Permanent position offers an opportunity to contribute to maintaining healthy customer accounts by monitoring past due invoices and credit risks. The role requires close collaboration with Customer Service and Sales teams to deliver top-notch service and ensure corporate goals are met.<br><br>Responsibilities:<br>• Monitor customer accounts and consistently follow up on overdue payments to minimize credit risks.<br>• Investigate and resolve customer disputes, complaints, and short payments promptly.<br>• Respond efficiently to inquiries from both internal and external stakeholders via email and other channels.<br>• Collaborate daily with Customer Service and Sales teams to address account-related issues.<br>• Build and maintain strong relationships with key customers to ensure smooth communication.<br>• Keep detailed documentation of customer interactions and collection efforts using designated tools.<br>• Escalate unresolved issues or high-risk accounts to management for further action.<br>• Review accounts daily to assess credit limits and release orders placed on hold.<br>• Suggest adjustments to credit limits based on account analysis and business requirements.<br>• Support management with administrative tasks, ad-hoc reports, and continuous improvement projects.
<p>We are looking for a dedicated Collections Specialist to join our team in Monmouth County, New Jersey. This Contract-to-permanent position focuses on managing accounts receivable, resolving billing discrepancies, and ensuring timely collection of outstanding balances. The ideal candidate will have strong attention to detail, excellent communication skills, and experience with financial systems.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve billing discrepancies to ensure accurate accounts receivable records.</p><p>• Manage collection processes to recover overdue payments efficiently and professionally.</p><p>• Communicate with customers via phone and email to address payment issues and inquiries.</p><p>• Utilize accounting software and CRM systems to track and update account statuses.</p><p>• Collaborate with internal teams to streamline claim administration and billing functions.</p><p>• Answer inbound calls related to accounts receivable and provide excellent customer service.</p><p>• Generate and analyze reports to monitor collection activities and identify trends.</p><p>• Maintain detailed and organized records of all collection efforts and communications.</p><p>• Assist in optimizing workflows related to financial services and claim processing.</p>
<p>We are seeking a proactive and detail-oriented Collections Specialist. This role is responsible for managing the collection of outstanding accounts receivable, maintaining positive customer relationships, and ensuring timely resolution of payment issues. The ideal candidate will have strong communication skills, a customer-focused mindset, and a solid understanding of credit and collections processes.</p><p><br></p><p>Key Responsibilities: </p><ul><li>Monitor and manage assigned customer accounts to ensure timely payment</li><li>Contact customers via phone, email, and mail to follow up on past-due invoices</li><li>Investigate and resolve payment discrepancies and disputes</li><li>Maintain accurate records of collection activities and customer communications</li><li>Collaborate with internal departments to resolve billing issues</li><li>Recommend accounts for escalation, credit hold, or third-party collections when necessary</li><li>Prepare aging reports and provide updates to management on collection status</li><li>Assist with month-end closing and reporting of AR balances</li><li>Ensure compliance with company policies and applicable regulations</li><li>Support audits by providing documentation related to collections and AR</li></ul><p><br></p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 6-8 weeks.<br><br>Responsibilities:<br>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.<br>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.<br>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.<br>• Research and resolve both internal and external inquiries to provide accurate problem resolution.<br>• Prepare and distribute account statements to customers as needed.<br>• Assist with invoicing processes and handle ad hoc requests from the team.<br>• Provide feedback to improve collections processes and enhance efficiency.<br>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.<br>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectively.
<p>Financial organization located in Pittsburgh, PA is seeking a Mortgage Collections Specialist! This role will be focused on contacting borrowers to collect on past due mortgage payments, review loan documents for correct contact information and answering incoming calls. The Mortgage Collections Specialist will also be responsible for setting up and reviewing payment plans, documenting all communication and communication attempts with the borrower, escalating complex issues to managers, and answering questions from borrowers pertaining to their mortgage.</p><p><br></p><p>This is a contract role, however there is a possibility for this to evolve into a full-time position!</p><p><br></p><p>The Mortgage Collection Specialist would work onsite at their Pittsburgh Office located in downtown Pittsburgh. The hours would be 40 hours per week during normal business hours, Monday through Friday.</p><p><br></p><p>Job responsibilities:</p><ul><li>Contact borrowers to address delinquent loans and explore communication options</li><li>Meet performance goals, including call and response metrics</li><li>Document interactions, arrangements, and follow-up plans thoroughly in the system</li><li>Maintain compliance with laws, policies, and industry standards in account management</li><li>Research loan records, resolve issues, and ensure accurate data maintenance</li><li>Perform related tasks and projects as assigned</li><li>Help identify and manage risks encountered during daily responsibilities</li><li>Adhere to regulatory guidelines and company compliance protocols</li></ul><p>If you have a strong customer service background, a mortgage background and/or a strong collections background, you are encouraged to apply! Candidates must have excellent communication skills (both oral and written), be very organized, and able to document conversations. Prior experience working in the banking, financial services or mortgage industry is highly preferred! Specific qualifications are as follows: </p><ul><li>Proficiency in commercial collections, mortgage collections or consumer collections is highly preferred</li><li>Familiarity with mortgage lending processes is beneficial</li><li>Understanding of mortgage and financial systems is preferred</li><li>Ability to use Microsoft Excel and Microsoft Word</li></ul><p>If you are interested in being considered for this Mortgage Collections position, please apply online via the Robert Half website. After applying online, please call 412-471-5946 and ask to speak with Aimee, Carrie or Dan to confirm your application was received. Please reference job #03730-0013301435 when calling! We also recommend applying on the Robert Half website or using the Robert Half app. </p>
<p>We are looking for an experienced Accounts Receivable Collections Specialist to join our team in Northern Kentucky. In this role, you will play a key part in managing and optimizing the collections process, ensuring timely payments, and maintaining accurate financial records. This position requires strong analytical skills and a proactive approach to resolving account discrepancies.</p><p><br></p><p>Responsibilities:</p><p>• Implement effective collection strategies to ensure timely payments from clients.</p><p>• Analyze client accounts to identify potential high-risk receivables and take proactive actions.</p><p>• Monitor customer account activity to address non-payment, delayed payments, and irregularities.</p><p>• Conduct regular collections calls to manage assigned account portfolios.</p><p>• Reconcile financial statements with vendors to maintain accurate and organized records.</p><p>• Release system-held customer orders when appropriate, following established guidelines.</p><p>• Maintain a clean and up-to-date Accounts Receivable Aging report for assigned accounts.</p><p>• Calculate monthly finance charges in compliance with company credit policies.</p><p>• Investigate and resolve payment discrepancies, negotiating payment plans with delinquent accounts.</p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>A busy firm in the West Caldwell area is seeking a Collections Specialist to join their growing company. This Collections Specialist will manage accounts receivable processes by working closely with attorneys, clients, and finance staff to ensure timely payments and resolve outstanding debts. The ideal Collections Specialist will have prior experience out of the legal industry, professional services, or something close and have experience with a relevant system such as 3E, Aderant, etc. This Collections Specialist position requires strong communication, high attention to detail, and the ability to multitask. Other responsibilities of this Collections Specialist will include but not be limited to: </p><p><br></p><p>Collections Specialist Responsibilities:</p><ul><li>Collaborate with administrative leadership to address tasks and assignments effectively.</li><li>Assist clients with billing inquiries and provide clear explanations.</li><li>Support assigned partners with collections activities and strategies.</li><li>Follow up on overdue accounts to ensure timely resolution.</li><li>Prepare detailed reports for clients and partners related to accounts receivable.</li><li>Generate and distribute monthly reminder statements to clients.</li><li>Maintain organized and accurate accounts receivable records and files.</li><li>Coordinate with accounting staff to manage cash applications, resolve duplicate payments, and utilize funds held in trust.</li><li>Record all communications and updates in the document management system.</li></ul><p><br></p><p>This Collections Specialist role is paying between $75,000 and $95,000 annually depending on experience. If interested in this Collections Specialist position, apply today! </p>
<p>We are looking for a skilled Collections Specialist to join our team on a contract basis. In this role, you will oversee accounts receivable portfolios, ensure timely recovery of outstanding payments, and evaluate credit risks for both new and existing customers. As part of a dynamic manufacturing environment, you will play a key role in maintaining financial stability while delivering exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and manage assigned accounts receivable portfolios to ensure prompt collection of overdue invoices.</p><p>• Analyze customer accounts to identify high-risk receivables and address payment discrepancies.</p><p>• Reconcile vendor statements and maintain accurate financial records.</p><p>• Release system-held customer orders and apply monthly finance charges in alignment with company credit policies.</p><p>• Collaborate with sales teams and management to negotiate payment plans and resolve disputes.</p><p>• Prepare detailed reports on collection activities, payment trends, and potential write-offs.</p><p>• Maintain compliance with credit laws, regulations, and company policies.</p><p>• Provide support for audits and assist in various accounting projects.</p><p>• Regularly communicate with management about account statuses and collection performance.</p><p>• Ensure a clean AR Aging report for assigned accounts through effective tracking and follow-up.</p>
<p>We are looking for a motivated and detail-oriented <strong>Collections Specialist</strong> to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.</p>
We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills.<br><br>Responsibilities:<br>• Follow up with customers to address overdue accounts and negotiate payment arrangements.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Handle inbound calls to assist customers with billing inquiries and payment concerns.<br>• Provide backup support for cash application processes to ensure smooth financial operations.<br>• Collaborate with internal teams to resolve discrepancies and improve collection outcomes.<br>• Monitor account aging reports to identify and prioritize collection efforts.<br>• Communicate professionally and effectively with customers to maintain positive relationships.<br>• Ensure compliance with company policies and relevant regulations during collection activities.
• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.<br>• Engage with our valued customers via outbound phone calls and email to collect on payments owed.<br>• Perform account reconciliations as needed to ensure accounting records are aligned.<br>• Partners with our branch managers and regional managers to align on appropriate payment strategies for past due accounts<br>• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.<br>• Understands and communicates the account receivables policy.<br>• Effectively resolves issues in a positive, professional manner.<br>• Communicate effectively in a prompt courteous and customer-oriented manner<br>• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed<br>• Analysis of any changes in payment patterns and recommend customers for credit evaluation.<br>• Refers uncollectable past due accounts to Credit Manager for review of possible collection or bade debt write off<br>• Ensures accurate customer files and customer billing information is up to date<br>• Responds to bankruptcy notices, returned checks, uncashed checks and bank credit card disputes<br>• Other duties as assigned.<br>Qualifications<br><br>• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.<br>• You are detail-oriented, have a passion for customer service and strong interpersonal skills<br>• You want to be a great team player and possess the ability to collaborate and adapt in partnering with stakeholders across the business.<br>• You are self-motivated, goal-oriented, possess the ability to learn quickly and work effectively in a fast-paced work environment.<br>• Experience in handling a large volume, small dollar portfolio<br>• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions<br>• You are self-motivated, customer-centric, and highly organized.<br>• Experience reconciling AR accounts a plus.<br>• Experience training, mentoring other team members a plus.<br>• Ability to handle confidential or sensitive information with discretion<br>• Microsoft office: Excel and Word<br>• Experience with Davisware Global Edge is a plus<br>• Must pass a pre-employment drug screen and criminal background check
<p>We’re partnering with a well-established credit union experiencing significant growth and team integration! Their collections department now supports both direct and indirect lending and is seeking a service-minded professional to join their team.</p><p><br></p><p>Apply today or contact our team at 563-359-3995 to learn more. Christin, Lydia, and Erin are great points of contact!</p><p><br></p><p>Details:</p><p>Location - Onsite: Moline, IL</p><p>Hours: M-F 8:30am-5pm</p><p>Duration: Contract-to-Hire</p><p><br></p><p>Key Responsibilities:</p><p>- Handle early-stage delinquency queues (typically 7+ days past due) with a focus on proactive, respectful outreach via phone, text, and email</p><p>- Respond to inbound member calls regarding locked accounts, payment issues, and account recovery</p><p>- Collaborate with team members to find solutions and bring accounts back into good standing</p><p>- Progress into more complex queues over time, with opportunities to develop negotiation skills</p><p>- Contribute to a team culture that emphasizes member service, accountability, and collaboration</p>
<p>We are looking for a detail-oriented Collections Specialist to join our client in Cranston, Rhode Island. In this role, you will manage key aspects of customer accounts, including collections and account analysis, while maintaining strong communication and interpersonal relationships. This position offers an opportunity to work independently and contribute to the financial health of a dynamic metal fabrication company.</p><p><br></p><p>Responsibilities:</p><p>• Manage the accounts receivable process, including reviewing and approving customer orders to ensure compliance with company policies.</p><p>• Conduct thorough analysis of customer accounts to identify discrepancies and resolve issues promptly.</p><p>• Handle commercial collections by negotiating payment terms and securing timely payments from clients.</p><p>• Apply cash payments accurately and maintain detailed records of transactions.</p><p>• Collaborate with internal teams to ensure billing functions are completed efficiently and accurately.</p><p>• Communicate effectively with customers to address inquiries and provide exceptional service.</p><p>• Research and resolve account-related problems independently, demonstrating a proactive approach.</p><p>• Generate reports and maintain accurate documentation to track collections and overall account status.</p><p>• Monitor accounts for overdue balances and take appropriate action to minimize risk.</p><p>• Support the implementation of best practices to improve accounts receivable processes.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Saint Louis, Missouri. The ideal candidate will play a vital role in managing various collections processes, ensuring timely payments, and maintaining accurate financial records. This position requires strong attention to detail and excellent communication skills to handle both commercial and consumer accounts effectively.<br><br>Responsibilities:<br>• Manage and oversee the collections process for commercial and consumer accounts.<br>• Communicate with clients to resolve payment delays and negotiate payment arrangements.<br>• Post payments accurately and update financial records in the system.<br>• Utilize NetSuite to track collections activities and maintain account information.<br>• Ensure compliance with company policies and regulations during all collection activities.<br>• Collaborate with billing teams to identify discrepancies and reconcile accounts.<br>• Prepare detailed reports on collection status and outstanding balances.<br>• Work closely with credit teams to assess risk and recommend actions for delinquent accounts.<br>• Monitor aging accounts and follow up consistently to reduce outstanding balances.
We are looking for an experienced Collections Specialist to join our team in Albuquerque, New Mexico. In this role, you will focus on resolving overdue accounts, negotiating payment terms, and maintaining clear and detail-oriented communication with clients. This is a long-term contract position that offers an opportunity to contribute to the success of our organization while honing your skills in account resolution.<br><br>Responsibilities:<br>• Contact clients to discuss overdue accounts and negotiate payment arrangements while adhering to company policies.<br>• Maintain accurate records of all collection activities, including payment agreements and account statuses.<br>• Collaborate with internal departments to address billing discrepancies and ensure timely resolutions.<br>• Prepare reports that track collection progress and contribute to departmental objectives.<br>• Assist in developing strategies to improve collection rates and meet performance targets.<br>• Provide exceptional customer service while balancing firm collection practices.<br>• Stay updated on relevant regulations and compliance standards related to collections.<br>• Utilize software tools such as Microsoft Excel to manage account data efficiently.<br>• Identify and escalate complex cases to management when necessary.<br>• Support team efforts in achieving overall financial goals and objectives.
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Charlotte, North Carolina. In this role, you will play a vital part in managing overdue accounts and ensuring timely payment resolution. This position is ideal for someone with a strong background in commercial and consumer collections, who thrives in a fast-paced environment within the manufacturing industry.<br><br>Responsibilities:<br>• Manage and follow up on overdue accounts to ensure timely payment and resolution.<br>• Communicate effectively with clients to address billing discrepancies and payment issues.<br>• Utilize established credit and collection processes to recover outstanding debts.<br>• Maintain accurate records of collection activities and payment agreements.<br>• Collaborate with internal teams to resolve account disputes and ensure client satisfaction.<br>• Analyze account histories to identify patterns and recommend actions for improvement.<br>• Prepare detailed reports on collection efforts and account statuses.<br>• Ensure compliance with company policies and legal standards during all collection activities.<br>• Support the team in achieving monthly collection targets and financial goals.
<p>Are you a results-driven <strong>Collections Specialist</strong> with expertise in using large ERP systems and a track record of managing high volumes of outbound calls? We are seeking a seasoned professional to join a well-established company in <strong>Fort Wayne, Indiana</strong>. This is an excellent opportunity to leverage your collections experience in a dynamic, fast-paced environment while working with a supportive and collaborative team.</p><p><strong>Why Join This Company?</strong></p><ul><li><strong>Industry Leader:</strong> Work with a respected organization known for innovation, reliability, and a commitment to excellence.</li><li><strong>Team-Oriented Culture:</strong> Thrive in an environment that values teamwork, collaboration, and professional growth.</li><li><strong>Opportunity to Excel:</strong> Utilize your expertise in collections and large ERP systems to deliver impactful results.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Outbound Collections:</strong> Make high volumes of outbound phone calls to customers to collect payments on outstanding invoices while maintaining professional and respectful communication.</li><li><strong>Relationship Building:</strong> Establish positive relationships with clients to negotiate payment arrangements, resolve disputes, and ensure long-term account success.</li><li><strong>Account Management:</strong> Monitor and manage assigned accounts, ensuring timely follow-up and consistent efforts to reduce aging receivables.</li><li><strong>Documentation:</strong> Input and maintain detailed records of collection activities in the company’s ERP system.</li><li><strong>Reporting:</strong> Prepare regular reports on collection status and key metrics for management.</li><li>Collaborate with internal teams, including customer service and accounting, to resolve billing and payment discrepancies.</li></ul><p><br></p>
We are looking for a skilled Collections Specialist to join our team in Westlake, Texas, on a Contract-to-Permanent basis. In this role, you will play a vital part in managing and resolving outstanding accounts while fostering positive relationships with customers. This position offers an excellent opportunity for individuals with strong analytical and communication skills to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Analyze customer account statements to identify inaccuracies or discrepancies and develop solutions to resolve them.<br>• Investigate and address reasons for non-payment, working collaboratively with customers to facilitate timely resolution.<br>• Manage a portfolio of 200–250 business-to-business (B2B) accounts weekly, ensuring consistent follow-ups and progress tracking.<br>• Guide customers in addressing billing issues and adhering to payment terms through clear and tactful communication.<br>• Maintain accurate and up-to-date account records within the company’s system, utilizing NetSuite for data management.<br>• Organize and analyze data using Microsoft Excel, applying basic formulas and formatting as needed.<br>• Document all account activities and resolutions to ensure a comprehensive record of interactions.<br>• Monitor payment schedules and work towards bringing accounts back into compliance with agreed terms.<br>• Provide regular updates and reports on account statuses to relevant stakeholders.
<p>We are looking for a dedicated Collections Specialist to join our team in Brookfield, Wisconsin. This contract position offers an excellent opportunity to contribute to the success of a wholesale distribution company by managing accounts receivable functions. The role is fully onsite and involves close collaboration with the credit manager to support the credit and collections department.</p><p><br></p><p>Responsibilities:</p><p>• Manage the aging of accounts for an assigned region or division to ensure timely collection of receivables.</p><p>• Communicate regularly with customers to collect outstanding balances and resolve payment issues.</p><p>• Perform credit checks and approve orders based on established guidelines.</p><p>• Generate credit reports and recommend adjustments to credit limits when necessary.</p><p>• Prepare collection letters, payment plans, and documentation for uncollectible accounts to be sent to third parties.</p><p>• Process check requests for refunds and credit card payments, ensuring accurate record-keeping.</p><p>• Collaborate with operational teams to address disputes and make necessary account adjustments.</p><p>• Maintain detailed and up-to-date notes for all customer accounts, including aging reviews and risk assessments.</p><p>• Research account credits and review general ledger entries related to accounts receivable.</p><p>• Handle miscellaneous tasks such as bankruptcy claims, equipment aging reviews, and preparing proof of claims as directed.</p>
We are looking for a dedicated Collections Specialist to join our team in Alpharetta, Georgia. In this Contract-to-permanent role, you will be responsible for managing customer accounts, resolving payment discrepancies, and ensuring timely collections. This position offers the opportunity to contribute to the financial health of the organization while fostering positive relationships with clients.<br><br>Responsibilities:<br>• Oversee a portfolio of customer accounts to ensure timely collection of outstanding balances.<br>• Utilize Oracle software to accurately record and track collection activities.<br>• Investigate and resolve discrepancies related to payments, billing, or short balances.<br>• Collaborate with internal teams such as Sales, Customer Service, and Accounting to address and resolve disputes.<br>• Prepare and analyze aging reports to identify trends and provide updates on collection efforts.<br>• Recommend appropriate actions for accounts requiring escalation, write-offs, or legal intervention.<br>• Maintain strong customer relationships while upholding company payment policies and standards.<br>• Monitor collection processes and implement improvements to enhance efficiency and compliance.<br>• Ensure adherence to all relevant regulations and company guidelines during collection activities.
