<p>We are looking for an experienced AR/Credit/Collections Specialist to join our team. In this role, you will oversee accounts receivable processes, support credit operations, and handle collections efforts to ensure the company maintains a healthy financial position. This is a contract opportunity, offering a pathway to long-term employment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee accounts receivable activities and identify overdue accounts requiring follow-up.</p><p>• Address customer concerns and resolve billing-related issues promptly.</p><p>• Prepare and submit regular reports detailing the status of unpaid accounts and payment progress.</p><p>• Process debit and credit memos accurately for customer accounts.</p><p>• Collaborate with Accounts Receivable Specialists to issue refund checks for customer account credits.</p><p>• Adjust unapplied deposit credits by issuing appropriate credit memos when necessary.</p><p>• Maintain accurate records of cash applications and ensure proper allocation.</p><p>• Utilize aging reports to monitor and manage overdue accounts effectively.</p><p>• Assist with B2B collections to ensure timely payments and reduce outstanding balances.</p><p>• Leverage Epicor and Microsoft Excel to streamline accounts receivable operations</p>
<p>Are you an experienced Accounts Receivable and Collections professional looking to join a dynamic team? Robert Half is seeking a motivated <strong>Accounts Receivable / Collections Specialist</strong> to oversee and manage company payment collections processes and ensure the seamless flow of accounts receivable operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle accounts receivable and collections functions, including timely management of outstanding invoices.</li><li>Contact clients to follow up on past-due accounts while maintaining strong relationships.</li><li>Investigate discrepancies related to customer billing accounts and reconcile payments effectively.</li><li>Prepare and analyze AR aging reports, identifying overdue payments and addressing issues efficiently.</li><li>Collaborate with internal departments to ensure proper order processing and invoicing.</li><li>Maintain detailed records of contacts, agreements, and payment activity.</li><li>Process adjustments and write-offs adhering to company policy.</li></ul><p><br></p><p><br></p>
<p>Our team is seeking a skilled Collections Specialist for a contract opportunity in Akron, Ohio. The Collections Specialist will be responsible for managing high-volume collections and fostering strong client relationships within the manufacturing and distribution industry. This role is ideal for detail-oriented professionals with excellent communication abilities who thrive in a dynamic, collaborative environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a high volume of collections activities accurately and efficiently, ensuring adherence to established processes.</li><li>Build and maintain positive client relationships to encourage timely payment and future collaboration.</li><li>Communicate professionally and clearly with clients and internal stakeholders via email, phone, and written correspondence.</li><li>Review and analyze customer accounts, monitor payment status, and resolve inconsistencies in a timely manner.</li><li>Collaborate cross-functionally with vendors and internal departments to effectively manage billing and collection processes.</li><li>Utilize Microsoft Excel to track collection data, monitor outstanding balances, and generate reporting as needed.</li><li>Oversee credit terms and ensure customer compliance with company policies and procedures.</li><li>Respond promptly to customer inquiries regarding account or payment issues, ensuring client satisfaction.</li><li>Apply best practices in collections strategies to align with manufacturing and distribution industry standards.</li></ul><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Tonawanda, New York. In this Contract to permanent role, you will manage commercial accounts and work closely with clients to ensure timely and efficient collections. This position requires a strong ability to build relationships, analyze account information, and contribute to the overall success of the department.<br><br>Responsibilities:<br>• Manage a portfolio of 400-550 commercial accounts, ensuring timely follow-up and resolution.<br>• Communicate directly with clients through written and verbal updates regarding account status.<br>• Conduct skip tracing to locate individuals and resolve outstanding claims.<br>• Collaborate with legal counsel on cases requiring further action.<br>• Participate in monthly departmental meetings and occasionally present updates.<br>• Contribute to team projects, contests, and office initiatives as needed.<br>• Engage in continuous skill development through training programs, seminars, and online courses.<br>• Foster positive working relationships within the team and department.<br>• Lead by example in work ethic and meeting performance standards.<br>• Assist in reviewing and improving departmental processes alongside management for enhanced efficiency.
<p>We are looking for a skilled Collections Specialist to join our team in Santa Barbara, California. This is a part-time contract position, offering an opportunity to contribute to the financial operations of the organization by managing collection processes effectively. The ideal candidate will have a strong background in accounting systems and claim administration, along with excellent communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and manage outstanding accounts to ensure timely payments.</p><p>• Communicate with clients to resolve billing discrepancies and provide accurate account updates.</p><p>• Utilize accounting software systems, including Epic and ADP, to maintain accurate financial records.</p><p>• Prepare and analyze reports related to collections and account performance.</p><p>• Collaborate with internal teams to address and resolve payment issues.</p><p>• Implement effective strategies to reduce delinquent accounts and improve overall collection rates.</p><p>• Maintain compliance with company policies and relevant regulations.</p><p>• Use CRM tools to document interactions and track collection activities.</p><p>• Perform claim administration tasks to ensure proper handling of account-related claims.</p><p>• Continuously assess collection processes and recommend improvements to enhance efficiency.</p>
We are looking for an experienced Collections Specialist to join our team in Orange, California. In this Contract to permanent position, you will play a pivotal role in managing client accounts and ensuring the timely collection of outstanding balances. The ideal candidate will bring exceptional organizational skills, a proactive attitude, and a customer-focused approach to resolving billing issues and maintaining accurate financial records.<br><br>Responsibilities:<br>• Investigate and resolve invoice discrepancies, payment shortfalls, and disputes by collaborating with internal teams such as billing and customer success.<br>• Keep detailed records of collection activities, payment agreements, and customer interactions.<br>• Analyze aging reports regularly and present updates on overdue accounts to management.<br>• Conduct follow-ups on open accounts to minimize Days Sales Outstanding and improve cash flow.<br>• Assist in applying and reconciling customer payments as needed.<br>• Contribute to month-end closing processes by providing insights on delinquent accounts and expected recoveries.<br>• Communicate professionally with clients while collecting payments and addressing concerns.<br>• Support the team in maintaining compliance with company policies and financial procedures.
<p>The Credit Collections Specialist is responsible for managing high-volume customer collections, resolving payment discrepancies, and maintaining accurate account records. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment while maintaining positive customer relationships.</p><p>Key Responsibilities</p><ul><li>Initiate and follow up on collection efforts through professional phone calls and written correspondence</li><li>Build and maintain effective working relationships with customers to resolve outstanding balances</li><li>Apply and reconcile customer payments, including checks, credit cards, and electronic transactions</li><li>Research and resolve payment discrepancies by collaborating with internal departments</li><li>Process account adjustments as needed while ensuring accuracy and compliance</li><li>Maintain organized and up-to-date customer files and documentation</li><li>Complete assigned tasks accurately and within established deadlines</li><li>Perform additional duties as needed to support overall business objectives</li></ul><p><br></p><p><br></p>
<p>We are looking for a skilled Collections Specialist to join our team on a contract basis in Greensboro, North Carolina. In this role, you will focus on managing accounts receivable and ensuring timely payment collection from commercial accounts. This position requires strong communication and organizational skills to handle financial processes effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee accounts receivable processes, ensuring timely and accurate payment collection.</p><p>• Conduct outreach to commercial and consumer clients regarding outstanding balances and payment arrangements.</p><p>• Analyze account statements to identify discrepancies and resolve billing issues promptly.</p><p>• Implement effective collection strategies to minimize overdue accounts and improve cash flow.</p><p>• Maintain accurate records of client interactions and payment statuses in compliance with company policies.</p><p>• Collaborate with internal teams to address credit-related concerns and streamline collection efforts.</p><p>• Prepare regular reports detailing collection activities and account statuses for management review.</p><p>• Ensure adherence to legal and regulatory requirements throughout the collection process.</p><p>• Monitor and update systems with payment information to maintain accurate financial records.</p>
<p>A growing community association law firm representing condominium associations and HOAs is seeking a <strong>Collections Specialist</strong> to join its expanding collections department. This role is entirely collections‑focused and supports a high‑volume portfolio of delinquent accounts.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Collected delinquent HOA and condominium assessments in accordance with firm procedures and applicable laws</li><li>Prepared and processed liens, lawsuits, and wage garnishments</li><li>Utilized ReadyCollect software to generate collection letters and lien documentation</li><li>Gathered and verified client‑provided account information to ensure accuracy within internal systems</li><li>Handled inbound calls from homeowners regarding delinquent accounts</li><li>Worked with owners to establish payment plans when appropriate</li><li>Applied de‑escalation techniques to manage challenging or upset callers professionally and effectively</li></ul><p><strong>The Ideal Candidate</strong></p><ul><li>Has experience interacting with the general public in customer‑facing roles (e.g., retail, food service, hospitality, call centers)</li><li>Comfortable handling difficult or “cranky” customers with patience, professionalism, and confidence</li><li>Brings a positive attitude and strong communication skills</li><li>Willing to learn collections processes and legal terminology; training provided</li><li>Detail‑oriented and able to follow established procedures in a fast‑paced environment</li></ul><p><em>This team places strong emphasis on attitude and communication skills—prior collections or legal experience is helpful but not required.</em></p><p><strong>Team & Reporting Structure</strong></p><ul><li>Join an established collections department with two full‑time Collections Specialists</li><li>Role is 100% collections (no additional administrative duties)</li><li>Reports directly to senior collections staff members</li></ul><p><strong>Schedule & Work Environment</strong></p><ul><li>Onsite five (5) days per week initially</li><li>Hybrid schedule available after approximately 60 days (2–3 days remote per week)</li><li>Never fully remote due to in‑office paperwork, signatures, and operational needs</li><li>Everyone works onsite on Thursdays; team lunches are occasionally held</li><li>Flexible start times with an 8‑hour workday (e.g., 8:30–5:00 or 9:00–5:30)</li><li>Reliable transportation required</li></ul><p><br></p>
We are looking for a skilled Collections Specialist to join our team in Baytown, Texas. This Contract to permanent position requires a detail-oriented individual who can effectively manage customer accounts, ensuring timely payments while maintaining strong relationships. Ideal candidates will bring expertise in collections processes and demonstrate excellent communication skills.<br><br>Responsibilities:<br>• Contact customers to address and resolve overdue accounts, ensuring prompt payment while maintaining positive relationships.<br>• Perform light account reconciliations to verify payment accuracy and resolve discrepancies.<br>• Collaborate with the sales department to address customer concerns and provide updates on payment statuses.<br>• Present a detail-oriented approach to customers, asking insightful questions to identify patterns and gather necessary information.<br>• Administer credit and collections procedures to ensure compliance with company standards.<br>• Handle billing collections efficiently, ensuring accuracy and timeliness.<br>• Utilize knowledge of TX Lien and Bond notices, if applicable, to address industry-specific requirements.<br>• Monitor and analyze customer payment trends to proactively identify potential risks.<br>• Maintain detailed records and documentation of collection activities for internal reporting.
We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures.<br><br>Responsibilities:<br>• Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups.<br>• Utilize accounting software systems and CRM tools to track and update account statuses.<br>• Handle inbound calls related to billing inquiries and payment resolutions.<br>• Facilitate claim administration and resolve disputes effectively.<br>• Process and reconcile accounts receivable transactions with attention to detail.<br>• Collaborate with internal teams to ensure compliance with company policies and procedures.<br>• Generate reports and analyze data to identify trends and improve collection strategies.<br>• Adapt to flexible work hours while maintaining productivity and meeting deadlines.<br>• Demonstrate proficiency in SAP and other relevant systems to support operational needs.<br>• Provide exceptional customer service while addressing account-related concerns.
We are looking for a dedicated Collections Specialist to join our team in Blue Ash, Ohio. In this long-term contract position, you will play a vital role in managing financial transactions, ensuring the accuracy of records, and maintaining positive relationships with our customers. This opportunity is ideal for someone passionate about commercial collections and eager to contribute to the success of a dynamic team.<br><br>Responsibilities:<br>• Process incoming payments promptly and accurately to maintain up-to-date financial records.<br>• Reconcile accounts to ensure all transactions are recorded correctly and discrepancies are resolved.<br>• Contact customers to address and collect past-due balances while fostering positive interactions.<br>• Monitor and manage accounts receivable to reduce outstanding balances effectively.<br>• Maintain detailed and organized records of collections activities for auditing and reporting purposes.<br>• Collaborate with internal teams to streamline billing and collection processes.<br>• Develop strategies to improve collection efficiency and minimize overdue accounts.<br>• Respond to customer inquiries regarding billing and payments with attention to detail and in a timely manner.<br>• Analyze customer accounts to identify trends and proactively address potential payment issues.<br>• Ensure compliance with company policies and industry regulations throughout the collections process.
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
We are looking for a motivated Collections Specialist to join our team in Richardson, Texas. This Contract-to-permanent position offers an excellent opportunity to manage accounts and ensure timely resolution of outstanding balances. The role involves engaging with customers to address overdue accounts, negotiating payment terms, and maintaining detailed records of activities and outcomes.<br><br>Responsibilities:<br>• Communicate with customers to address past-due accounts and discuss payment options.<br>• Negotiate and establish payment arrangements to resolve outstanding balances effectively.<br>• Perform skip tracing to locate customers and gather necessary information.<br>• Prepare and distribute collection correspondence, including notices and reminders.<br>• Document account statuses and update customer information accurately.<br>• Assist in resolving customer service inquiries related to billing and collections.<br>• Support workout arrangements and manage delinquency cases.<br>• Generate monthly reports on account delinquencies and collection activities.<br>• Utilize tools like Salesforce and Microsoft Excel to track and manage account data.
We are looking for a dedicated Collections Specialist to join our team in Loma Linda, California. In this Contract to potential long-term position, you will play a key role in managing and resolving outstanding accounts receivable for commercial clients while ensuring compliance with company policies and maintaining positive client relationships.<br><br>Responsibilities:<br>• Oversee assigned customer accounts to ensure timely collection of outstanding balances.<br>• Investigate and resolve billing discrepancies, payment disputes, and other account issues.<br>• Collaborate with internal teams, such as sales and customer service, to address account concerns and support accurate invoicing.<br>• Maintain detailed records of collections activities, payment arrangements, and communications.<br>• Prepare and present aging reports and status updates on collection efforts to management.<br>• Recommend appropriate actions for delinquent accounts, including escalation or write-offs.<br>• Ensure adherence to company policies, procedures, and relevant regulations.<br>• Assist with month-end and year-end closing processes related to accounts receivable.<br>• Utilize tools such as Microsoft Excel and accounting systems to track and manage collections.<br>• Work proactively to minimize financial risks and improve cash flow management.
We are looking for a dedicated Collections Specialist to join our team in New York, New York. As part of this role, you will manage both commercial and consumer accounts while ensuring timely and accurate credit collections. This position offers an opportunity to utilize your expertise in collection processes and billing management to support the financial success of our organization.<br><br>Responsibilities:<br>• Handle commercial and consumer account collections to recover outstanding balances.<br>• Monitor and manage credit accounts, ensuring payments are received within the specified timelines.<br>• Maintain accurate and organized records of collection activities and account statuses.<br>• Communicate effectively with clients to resolve billing disputes and negotiate payment arrangements.<br>• Collaborate with internal teams to ensure proper documentation and compliance with company policies.<br>• Provide regular updates and reports on collection progress and account receivables.<br>• Utilize established collection processes to optimize recovery efforts and minimize overdue accounts.<br>• Address inquiries and concerns from clients related to billing and payment issues.<br>• Review and analyze account histories to determine appropriate collection strategies.
<p>We are looking for a skilled Collections Specialist to join our team in Richmond, Virginia. This is a long-term contract position within the insurance industry, focusing on collections. The ideal candidate will excel in managing accounts, resolving outstanding balances, and ensuring timely payments in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage the collection of outstanding payments, including commercial and consumer accounts.</p><p>• Analyze and resolve discrepancies in billing and payment processes.</p><p>• Communicate effectively with clients to negotiate payment arrangements and clarify account details.</p><p>• Monitor and update records of overdue accounts to ensure accurate tracking.</p><p>• Collaborate with internal teams to streamline collection workflows and improve efficiency.</p><p>• Review and assess account histories to determine appropriate collection methods.</p><p>• Ensure compliance with company policies and regulations throughout the collection process.</p><p>• Prepare reports on collection activities and account progress.</p><p>• Assist in reducing backlog by prioritizing high-impact accounts.</p><p>• Provide excellent customer service while addressing payment concerns.</p>
<p><strong>Job Description</strong></p><p>The Collections Specialist manages the company’s outstanding receivables by following up on overdue invoices, resolving billing discrepancies, and securing timely payments to support healthy cash flow. This role communicates directly with customers to negotiate payment arrangements, researches account issues, documents collection activity, and collaborates with internal departments to ensure accuracy in billing and account maintenance. The Collections Specialist also prepares aging analyses, supports month‑end close, and contributes to continuous process improvements that reduce delinquency rates and strengthen credit and collection practices.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage daily outbound collection efforts on past‑due customer accounts</li><li>Review account aging and prioritize follow‑up activities</li><li>Investigate and resolve billing discrepancies, disputes, and short‑pays</li><li>Negotiate payment plans and secure commitments when needed</li><li>Document all customer communications and collection actions</li><li>Reconcile customer accounts and ensure accurate application of payments</li><li>Partner with AR, billing, sales, and customer service to resolve issues</li><li>Prepare reports on collection status, delinquency trends, and risk exposures</li><li>Support month‑end close activities related to AR and cash posting</li><li>Recommend accounts for escalation, write‑off, or third‑party collections as appropriate</li></ul><p><br></p>
<p>We are looking for a skilled AR/Collections Specialist to join our team in Fort Worth, Texas on a Contract to permanent employment basis. This role is essential in managing outstanding account balances while fostering strong relationships with customers. You will play a vital part in ensuring timely payments and collaborating with internal teams to resolve credit-related issues.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of B2B accounts to ensure timely collection of outstanding balances.</p><p>• Investigate payment discrepancies and negotiate suitable payment arrangements when necessary.</p><p>• Maintain detailed and accurate records of collection activities, including customer interactions and account updates.</p><p>• Review aging reports regularly to prioritize and follow up on overdue invoices.</p><p>• Collaborate with sales and finance teams to address and resolve credit-related concerns.</p><p>• Handle inbound calls professionally and efficiently, addressing customer inquiries about billing and payments.</p><p>• Apply knowledge of accounts receivable processes to streamline collections and ensure compliance with company policies.</p><p>• Utilize accounting and CRM software to track and manage collections activities.</p><p>• Ensure adherence to legal regulations and company guidelines in all collection efforts.</p>
We are looking for a detail-oriented Collections Specialist to join our team on a long-term contract basis in Eagan, Minnesota. In this role, you will be responsible for managing both commercial and consumer accounts, ensuring timely payments, and maintaining positive client relationships. Your expertise in collection processes and billing will play a key role in supporting the organization’s financial health.<br><br>Responsibilities:<br>• Oversee the collection of payments from commercial and consumer accounts, ensuring accuracy and efficiency.<br>• Communicate with clients to address outstanding balances and negotiate payment plans when necessary.<br>• Monitor account statuses and analyze financial data to identify overdue payments.<br>• Collaborate with internal teams to resolve billing discrepancies and maintain accurate records.<br>• Utilize established credit collection procedures to recover owed amounts while preserving customer relationships.<br>• Prepare and maintain detailed reports on collection activities for management review.<br>• Ensure compliance with all regulations and company policies related to collections.<br>• Provide exceptional customer service to clients while addressing payment inquiries.<br>• Recommend strategies to improve collection processes and reduce outstanding balances.<br>• Assist in the development of workflows and tools to enhance collection efficiency.
<p>We are looking for a skilled Collections Specialist to join our team in Lexington, Kentucky. This long-term contract position offers an opportunity to manage business-to-business collections while providing exceptional customer service. If you thrive in a high-volume environment and have a knack for maintaining accurate financial records, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Handle business-to-business collections with a focus on maintaining positive client relationships.</p><p>• Manage credit applications and perform credit checks for customers.</p><p>• Respond to customer inquiries regarding invoices and account statuses through a shared inbox.</p><p>• Oversee a portfolio of 300+ accounts, ensuring timely follow-ups and accurate reconciliations.</p><p>• Utilize tools like Salesforce, Kinetic, and Epicor to track account activities and update records.</p><p>• Support account reconciliations and resolve discrepancies in customer accounts.</p><p>• Work efficiently during high-volume seasons, particularly from June through September.</p><p>• Collaborate with internal teams to address client needs and maintain smooth operations.</p>
<p>Robert Half is seeking a Collections Specialist with extensive business-to-business (B2B) collections experience. This role focuses on managing aging reports, maintaining consistent phone and email correspondence with clients, and supporting light billing tasks.</p><p>Key Responsibilities:</p><ul><li>Manage and monitor aging reports for B2B accounts, identifying overdue balances and prioritizing collection efforts.</li><li>Conduct heavy phone and email outreach to clients for payment collection and resolve outstanding issues professionally.</li><li>Document collection activities and maintain accurate records in our system.</li><li>Investigate and resolve payment discrepancies in coordination with internal teams.</li><li>Assist with light billing activities, including invoice processing and account adjustments.</li><li>Provide regular status updates to management on collection progress and challenges.</li></ul><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Rochester, New York. This contract-to-permanent position offers an opportunity to contribute your expertise in collections within a dynamic and detail-oriented environment. The ideal candidate will bring strong skills in commercial and consumer collections, as well as a solid understanding of billing and credit processes.<br><br>Responsibilities:<br>• Manage commercial and consumer accounts to ensure timely collection of outstanding balances.<br>• Monitor and track overdue payments and follow up with clients to resolve discrepancies.<br>• Develop and implement strategies to improve collection processes and reduce delinquency rates.<br>• Collaborate with internal teams to address billing issues and ensure accurate invoicing.<br>• Prepare and maintain detailed records of collection activities and account status.<br>• Analyze credit data and payment trends to support decision-making and minimize financial risks.<br>• Communicate effectively with clients to negotiate payment terms and resolve disputes.<br>• Provide regular updates to management regarding collection progress and account status.<br>• Ensure compliance with company policies and relevant regulations during collection activities.<br>• Assist in identifying areas for process improvement to enhance efficiency and customer satisfaction.
<p><strong>Accounts Receivable | Collections Specialist</strong></p><p>The Accounts Receivable (AR) Collections Specialist is responsible for managing and collecting outstanding accounts receivable balances from existing clients, resolving customer billing issues, and reducing delinquency in accounts receivable. This role supports the accurate and timely application of payments and ensures a high standard of customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with collections team members to maintain and manage assigned accounts.</li><li>Conduct daily client outreach through phone and email, ensuring an organized and consistently scheduled follow-up process.</li><li>Process and apply payments, conduct account reconciliations, and perform research as needed to resolve discrepancies.</li><li>Gain a strong understanding of different client account types and contractual terms to accurately interpret invoicing practices.</li><li>Prepare and present reports for monthly internal meetings as assigned.</li><li>Communicate clearly and promptly with internal teams regarding account adjustments, terminations, and disputes, following established procedures.</li><li>Work with leadership to escalate accounts that require additional attention beyond initial collection efforts.</li><li>Perform other duties as needed to support the AR department.</li></ul><p><strong>Requirements:</strong></p><ul><li>Bachelor’s degree required; Accounting or Business-related focus preferred.</li><li>Experience with high-volume collections required; previous accounts receivable experience a plus.</li><li>At least 1 year of customer service experience required.</li><li>Experience with Salesforce and NetSuite preferred but not required.</li><li>Proficiency in Microsoft Office Suite, especially Excel and Word.</li><li>Strong oral and written communication skills.</li><li>Excellent reading comprehension.</li><li>Professional and customer service-oriented phone demeanor.</li><li>Exceptional attention to detail, organization, and time management.</li><li>Proactive self-starter who works well independently and as part of a team.</li></ul><p><strong>Compensation & Work Environment:</strong></p><ul><li>This position operates on a hybrid schedule, with in-office work Monday through Thursday and remote work on Fridays.</li><li>A comprehensive benefits package, annual bonus, and dynamic, creative workplace environment are offered.</li><li>$70-$75K once full time</li></ul><p><br></p>
<p>We are seeking a detail-oriented and results-driven Collections & Accounts Receivable Specialist to join our team. This individual will be responsible for managing outstanding accounts, ensuring timely payments, and maintaining accurate financial records. The ideal candidate has strong communication skills, prior collections experience, and the ability to work independently in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage and monitor accounts receivable aging reports</li><li>Conduct outbound collection calls and follow up on past-due accounts</li><li>Resolve billing discrepancies and customer payment issues</li><li>Post payments and perform cash applications accurately</li><li>Maintain accurate documentation of customer interactions</li><li>Collaborate with internal departments to resolve account concerns</li><li>Prepare AR reports and provide updates to management as needed</li></ul><p><br></p>