<p>Robert Half is Seeking a Tier 1 support engineer. In this role, you will be the first point of contact for resolving technical issues in a managed services environment. This position requires excellent troubleshooting abilities, strong communication skills, and a commitment to delivering exceptional customer support.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-level technical support to resolve system and user issues promptly and effectively.</p><p>• Collaborate with senior engineers and team members to address and resolve complex technical problems.</p><p>• Analyze and identify recurring technical issues, contributing to the development of long-term solutions.</p><p>• Maintain accurate documentation of support requests and resolutions within the ticketing system.</p><p>• Participate in on-call rotations, which may include evening and weekend shifts.</p><p>• Stay up-to-date with required technical training and certifications to enhance skill sets.</p><p>• Configure and troubleshoot printer setups for both remote and on-premise environments.</p><p>• Utilize Remote Monitoring and Management (RMM) tools to ensure system health and performance.</p><p>• Assist with the management of Active Directory (On-Prem and Azure O365) and Group Policy settings.</p><p>• Support networking tasks, including VPN setups, VoIP configurations, and ensuring compliance with security protocols.</p>
<p>We’re looking for a proactive Systems Engineer to design, manage, and optimize our client's IT infrastructure. In this role, you’ll ensure the stability, scalability, and security of our systems while supporting day-to-day operations and long-term growth.</p><p>Key Responsibilities:</p><ul><li>Deploy, configure, and maintain servers, virtualization platforms, and storage systems</li><li>Monitor system performance and troubleshoot issues across Windows and/or Linux environments</li><li>Manage Active Directory, group policies, and user access</li><li>Implement system upgrades, patches, and backups</li><li>Support disaster recovery and high-availability strategies</li><li>Collaborate with IT, network, and security teams to ensure system reliability and compliance</li></ul><p><br></p>
<p>We are seeking a detail-oriented and creative <strong>Email Designer</strong> to join our marketing team. This role is responsible for transforming content documents into visually compelling and accessible HTML email layouts using <strong>Salesforce Marketing Cloud</strong>. The ideal candidate will have a strong foundation in HTML, a keen eye for design, and a solid understanding of digital accessibility standards (WCAG). You’ll collaborate closely with project managers and stakeholders to support engagement and revenue-generating campaigns, producing one email per day on average.</p><p><br></p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and build HTML emails using <strong>Salesforce Marketing Cloud</strong> templates.</li><li>Translate content documents into engaging email layouts while ensuring <strong>WCAG-compliant</strong> accessibility.</li><li>Suggest compelling subject lines and preheader text to optimize open rates.</li><li>Perform light photo editing using <strong>Photoshop or Illustrator</strong> as needed.</li><li>Collaborate with project managers to ensure timely delivery and alignment with campaign goals.</li><li>Manage email production workflow from design through launch, including QA and proofing via <strong>Workfront</strong>.</li><li>Support both engagement and revenue-focused email campaigns.</li><li>Maintain consistency with brand guidelines and design standards.</li><li>Utilize existing templates and recommend improvements where applicable.</li></ul>
<p><strong>Position: Systems Engineer (MSP)</strong></p><p>Robert Half is seeking an experienced Systems Engineer for our partner in IT Managed Services. This role is responsible for delivering advanced technical services across a range of infrastructure environments. The position supports clients on complex issues and plays an active role in maintaining strong client relationships through reliable system performance and project execution.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role. Local travel to client sites is required, with some remote flexibility. </strong></p><p><br></p><p><strong>Core Responsibilities:</strong></p><ul><li>Manage day-to-day administration of client IT environments, including on-prem and cloud-based infrastructure.</li><li>Develop and maintain data backup strategies and disaster recovery plans in alignment with business continuity goals.</li><li>Establish and enforce security protocols around user authentication and system auditing.</li><li>Design and deploy customized infrastructure solutions to meet client-specific technical requirements.</li><li>Conduct network analysis and support advanced routing, switching, and connectivity needs.</li><li>Provide guidance and escalation support to service desk and field personnel on technical incidents.</li><li>Collaborate with account teams to scope and present solutions to stakeholders.</li><li>Lead implementation of infrastructure and systems projects with minimal supervision.</li><li>Troubleshoot and resolve high-impact or escalated support issues across client environments.</li></ul><p><br></p>
Create wireframes and mockups to present concepts and gather feedback before development<br>Build, style, and maintain pages using HTML, CSS, and JavaScript, ensuring code quality and consistency<br>Ensure accessibility and responsiveness, keeping all content mobile-friendly and compliant with best practices<br>Integrate and maintain Rock RMS content, ensuring events, groups, forms, and workflows remain accurate and up to date<br>Develop and embed forms and workflows within Rock RMS, including confirmations, notifications, and follow-up actions<br>Monitor and analyze web performance through GA4 and Tag Manager, providing insights and reporting as needed.<br>Test and troubleshoot web pages across browsers, devices, and environments; escalate complex technical issues to IT when necessary<br>Collaborate closely with ministry leaders and the Communications & Marketing Team to provide timely and effective digital support<br>Stay informed on trends and best practices in web development, digital communication, and ministry technology<br>Communicate clearly and adaptively, responding to a variety of ministry needs with flexibility and a solutions-oriented mindset<br>Other duties as assigned by the Communications Manager<br>COMPETENCIES<br><br>Design Expertise – Ability to storyboard, wireframe, and create clean, user-centered digital layouts<br>Front-End Development – Strong proficiency in HTML, CSS, and JavaScript, with the ability to build responsive and accessible pages<br>Technical Knowledge – Familiar with frameworks such as Bootstrap, version control using Git, and integrating APIs/JSON for dynamic content<br>Analytics & Optimization – Experience setting up GA4 and Tag Manager to track engagement and improve performance<br>Rock RMS Experience – Working knowledge of Rock RMS preferred; bonus skills include Lava templating, SQL, or C#<br>UX/UI & Accessibility – Understanding of user experience, web accessibility standards (WCAG), and SEO best practices<br>Creative Tools – Proficiency with design platforms such as Figma or Adobe Creative Suite<br>Project Management – Strong attention to detail, with the ability to balance multiple priorities in a fast-paced environment<br>Collaboration & Communication – Team-oriented, clear communicator, with a heart for ministry and a desire to serve others through technology<br>Proficiency with digital communication tools, including social media platforms, content management systems, Google Workspace, and presentation software<br>Ability to learn and adapt quickly to new technologies and ministry tools<br>Ability to adapt flexibly to a variety of ministry and organizational needs<br>Strong project management skills, including the ability to manage multiple projects simultaneously<br>Clear, professional written and verbal communication skills with the ability to explain technical concepts to non-technical staff and volunteers<br>Strong interpersonal and collaboration skills, with the ability to build positive relationships across ministries<br>Energetic, motivated, and able to respond calmly and professionally to emergent or stressful situations
Primary Responsibilities: <br>• Develop and maintain detailed test scripts and test cases based on new and evolving website functionality. <br>• Execute test cases including end-to-end testing to validate functionality, usability, integration, and cross-browser compatibility. <br>• Log bugs and issues clearly and consistently within Jira, including steps to reproduce and indicating severity for all bug prioritization. <br>• Monitor Jira to track bug resolution progress and retesting activities. <br>• Collaborate closely with development teams to ensure timely fixes and verify issue resolution. <br>• Establish and document a repeatable testing workflow: test → log → resolve → retest → ready for business test → close. <br>• Perform smoke/sanity testing for initial build validation. <br>• Responsible and accountable for system and regression testing to validate system integrity after code changes. <br>• Serve as a consultant with Compliance Testing and Security Testing. <br>• Remain responsive with System testing and Regression testing updates resulting from changes with unit testing and disaster recovery testing. <br>• Support User Acceptance Testing (UAT) processes and coordinate with business testers as needed. <br>• Create and maintain test documentation and QA metrics to communicate status and risks. <br>• Ensure test coverage across supported browsers and devices to maintain consistent user experience. <br>• Coordinate and lead bug management with vendors and AD project team member with input from Product Owner and IT. <br>• Fulfill Quality Assurance responsibilities through Implementation including warranty. <br>• Participate in daily stand up and report on bug status and escalate blockers/concerns to PM and IT Manager. <br><br>Qualifications: <br>• Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience. <br>• 3+ years of experience in website quality assurance or software testing roles. <br>• Strong understanding of the software development lifecycle and QA methodologies. <br>• Experience using Jira or similar issue tracking tools. <br>• Detail-oriented with strong analytical and troubleshooting skills. <br>• Excellent written and verbal communication skills. <br>• Ability to work independently and collaboratively in a fast-paced project environment. <br>• Familiarity with content management systems such as Drupal is a plus. <br>• Experience in Agile/Scrum environments is preferred. <br><br>Knowledge, Skills, and Abilities: <br>• Strong understanding of web technologies (HTML, CSS, JavaScript) to help identify front-end issues and better communicate with developers. <br>• Experience with Drupal CMS or other content management systems to understand site structure and admin workflows. <br>• Familiarity with cross-browser and responsive design testing tools. <br>• Knowledge of QA tools and test case management systems. <br>• Understanding of software testing principles including functional, regression, smoke, and UAT testing. <br>• Ability to create and optimize test documentation to track cases, issues, and retesting outcomes. <br>• Experience in Agile development environments, including participation in sprint planning and retrospectives. <br>• Clear and concise communication skills to effectively report bugs and collaborate with cross-functional teams.
We are looking for a skilled Technical Engineer to specialize in the configuration, optimization, and support of the Coupa platform. This role focuses on supplier enablement and integrations, requiring expertise in cXML protocols and procurement workflows. This is a long-term contract position based in Willow Grove, Pennsylvania.<br><br>Responsibilities:<br>• Configure and maintain Coupa modules such as Purchasing, Invoicing, Sourcing, Contract Lifecycle Management, and Supplier Management.<br>• Manage system settings, user roles, approval workflows, and custom fields to ensure platform efficiency.<br>• Collaborate with stakeholders to gather requirements and implement enhancements tailored to business needs.<br>• Monitor system performance, troubleshoot technical issues, and provide ongoing support.<br>• Lead supplier onboarding processes, ensuring smooth integration into the Coupa platform.<br>• Design, implement, and support cXML-based integrations for purchase orders, invoices, and catalogs.<br>• Coordinate testing and validation of cXML transactions between suppliers and internal teams.<br>• Maintain detailed documentation for integration specifications and onboarding procedures.<br>• Work closely with Procurement, Finance, and IT teams to align system capabilities with organizational goals.<br>• Provide training and support to end-users and suppliers, while staying up-to-date with Coupa updates and industry best practices.
Link Logistics is a leading national owner of last-mile logistics real estate designed to meet the needs of<br>the modern supply chain. The Company, established in 2019 by Blackstone, operates the largest portfolio<br>of logistics real estate assets located exclusively in the U.S., including more than 500 million square feet in<br>dynamic markets nationwide. Link has the scale, geographic footprint, and logistics expertise, and a<br>heightened focus on sustainability, to power tomorrow's supply chain.<br>Because we believe that good business must be synonymous with doing good, strong environmental,<br>social and governance practices are foundational to our identity as a firm. These practices include setting<br>ambitious goals to combat climate change, partnering with local nonprofits, and prioritizing internal<br>diversity, equity, and inclusion efforts. We seek to use our position, ideas, and influence to drive progress<br>in our industry and the wider world. At Link, we give our customers space to grow—and we give people<br>space to grow, too.<br>Link Logistics Real Estate is seeking a Data Cloud Developer, to drive the ongoing operations of our SFDC<br>Development. The platform enables the work of multiple business teams and is a fundamental<br>component of our Real Estate and Asset Management platform.<br><br>What You Will Bring:<br>DC Delivery<br>• Ensure data flow and integration between Data Cloud and other Salesforce clouds (Sales,<br>Service, Marketing, Experience, Personalization)<br>• Build and maintain data pipelines to ingest data from external sources and transform it into<br>usable format with Data Cloud.<br>• Implement data models, identity resolution strategies, and harmonization techniques to create<br>a unified customer profile.<br>• Develop solutions for activating data within Data cloud for segments and audiences for<br>marketing campaigns.<br>• Maintain data governance, security, and compliance practices.<br>• Collaborate with CRM teams to ensure seamless data flow and synchronization.<br>• Conduct rigorous QA, A/B testing, and validation of campaigns across devices and platforms.<br>• Recommend improvements based on performance metrics and user behavior.<br>• Partner with architects, designers, and marketers to translate business requirements into<br>technical solutions.<br>• Maintain documentation for code, configurations, and deployment processes.<br><br>SFDC Development<br>• 1+ years of hands-on experience with Salesforce Data Cloud.<br>• Strong understanding of Salesforce Data Cloud and its functionality.<br>• Proficiency in data modeling, ETL processes, and data integration techniques.<br>• Proficiency in SQL.<br>• Experience with Salesforce APIs, connectors, and middleware tools like MuleSoft.<br>• Knowledge of data governance, security, and compliance best practices.<br>• Strong problem-solving and analytical skills.<br>• Familiarity with Salesforce Marketing Cloud Engagement is a plus.<br>Qualifications:<br>• Salesforce Data Cloud Consultant Certification.<br>• Experience working in Agile environments and using tools like Jira.<br>• Strong communication skills and ability to work cross-functionally with technical and nontechnical stakeholders.
We are looking for an experienced QA Testing Analyst to join our team in Columbus, Ohio. In this long-term contract role, you will take the lead in ensuring the quality and reliability of software systems by overseeing testing processes and documentation deliverables. You will collaborate across teams to drive test strategies, manage bug triage, and ensure successful implementation of testing plans while maintaining high standards of accuracy and efficiency.<br><br>Responsibilities:<br>• Develop and manage test strategies, plans, suites, and cases to ensure comprehensive coverage and alignment with project requirements.<br>• Execute and oversee testing processes, including bug tracking, triage, and resolution, while coordinating with vendors and impacted teams.<br>• Monitor and report testing metrics, risks, blockers, and readiness to ensure project progress and quality assurance.<br>• Facilitate meetings such as grooming sessions, bug reviews, and triage discussions to enhance collaboration and problem-solving.<br>• Prepare lab environments by collaborating with development leads to ensure readiness for testing.<br>• Coach and mentor QA team members and coordinate testing efforts with vendors and cross-functional teams.<br>• Maintain team boards and dashboards to track project progress and testing outcomes.<br>• Deliver comprehensive test documentation, including traceability reports, bug summaries, and execution outcomes.<br>• Support production implementation and validation processes to ensure successful software deployment.<br>• Conduct regression testing and establish validation plans to maintain software quality across releases.
<p>We are seeking a Senior SDET to join a fast-paced, agile engineering team focused on enterprise SaaS solutions. This role is ideal for a full-stack test engineer with strong automation skills, a passion for quality, and the ability to work across multiple layers of the tech stack. You’ll play a key role in building scalable automation frameworks, driving quality initiatives, and collaborating with cross-functional teams to ensure product excellence. This role is a <strong>6-month, contract to hire </strong>opportunity. </p><p><br></p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain robust automation frameworks for UI, API, and backend testing.</li><li>Collaborate with developers, QA engineers, DevOps, and product teams to define test strategies and ensure high-quality releases.</li><li>Write and execute automated test cases using Java (or similar OOP language), Selenium, TestNG, and Maven.</li><li>Perform API testing using tools like Rest Assured; experience with SOAP APIs is a plus.</li><li>Develop complex SQL queries for data validation and test data creation.</li><li>Implement performance and load testing strategies using modern tools.</li><li>Work within Dockerized environments and CI/CD pipelines.</li><li>Mentor junior QA engineers and contribute to code reviews and best practices.</li><li>Participate in Agile ceremonies and contribute to sprint planning and grooming sessions.</li><li>Troubleshoot and resolve issues in automated regression suites.</li></ul><p><br></p>
<p>Are you passionate about creating intuitive, engaging websites through sophisticated design and advanced development? If so, a client of ours based in Southfield, Michigan, is actively seeking an experienced Front-End Web Developer with WordPress expertise to enhance their online presence. </p><p> </p><p>As a consulting partner, your role is crucial in transforming the client’s existing website into a dynamic, interactive, and visually appealing platform that provides an optimal user experience. </p><p> </p><p>Responsibilities: </p><p> </p><p>Conceptualize and execute the client’s vision by blending creativity and technical acuity to improve the aesthetics and functionality of their existing website. </p><p>Design and implement new features and functionality in WordPress, considering all aspects of the user experience. </p><p>Coordinate with the client to understand specific needs, present design ideas, and deliver superior results on time. </p><p>Conduct website performance tests; ensure the website is optimized and user-friendly on all devices. </p>
<p><strong>Position Summary </strong></p><p>We are seeking a skilled Data Engineer to design, implement, and maintain scalable data pipelines that support analytics and business intelligence initiatives. This role is critical to ensuring the availability, integrity, and quality of data across the organization. The ideal candidate will have a strong technical background in data engineering, excellent problem-solving abilities, and a collaborative mindset. You will be responsible for developing infrastructure for optimal data extraction, transformation, and loading (ETL) from various sources. This includes supporting cross-functional teams and maintaining high standards for data consistency and governance. </p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li><strong></strong>Design and maintain scalable data pipelines using tools such as Azure Data Factory, Microsoft Fabric, PySpark, Spark SQL, and Python.</li><li>Develop solutions for integrating, processing, and analyzing large volumes of structured and unstructured data.</li><li>Collaborate with data scientists, analysts, and stakeholders to understand data requirements and deliver high-quality solutions.</li><li>Optimize and troubleshoot data pipelines for performance and reliability.</li><li>Implement data governance and security best practices to ensure compliance and integrity.</li><li>Monitor and maintain data infrastructure for scalability and availability.</li><li>Stay current with advancements in data engineering and cloud technologies.</li><li>Manage the data platform roadmap, including capacity planning and optimization.</li><li>Work with IT operations and BI vendors to resolve production issues.</li><li>Prioritize and manage stakeholder reporting needs and requirements.</li><li>Maintain vendor relationships to support platform evolution and capability expansion.</li><li>Address data issues, trace lineage, and implement cleansing and quality processes.</li><li>Ensure secure access to data sets and effective collaboration across teams.</li><li>Manage project schedules, milestones, and tollgate reviews.</li><li>Promote data literacy across the organization.</li><li>Submit weekly progress reports and follow IT directives and compliance policies.</li></ul><p><br></p>
Job Title: Manual Quality Assurance (QA) Tester<br><br>Job Type: Contract (40 hours per week, onsite)<br>Opportunity for Conversion: Contract may convert to full-time for the right candidate<br><br>Location: San Francisco downtown<br><br>Job Description:<br>We are seeking an experienced QA Tester to join our team as a key contributor to ensuring the quality of our internal design work execution tool. This tool is built using TypeScript and plays a critical role in supporting our organization's product development initiatives. As the sole QA professional, you will collaborate closely with a talented team of 8 engineers and report directly to the SVP of Product and Technology.<br><br>In this role, you will take charge of writing test scripts, leveraging existing test plans, and making an immediate impact by hitting the ground running. Your responsibilities will also include managing testing efforts in Jira and working with the team in an Agile Scrum environment. Daily stand-ups are held at 4 PM to ensure alignment and progress.<br><br>Key Responsibilities:<br><br>Develop and execute comprehensive test scripts to maintain the quality of the internal work execution tool.<br>Utilize existing test plans to perform manual and/or automated testing as required.<br>Act as the sole QA team member, collaborating closely with a team of 8 engineers to identify and resolve issues.<br>Report findings, test progress, and results directly to the SVP of Product and Technology.<br>Use Jira for tracking bugs, test cases, and managing tasks effectively.<br>Participate in Agile Scrum methodology, including regular stand-ups scheduled at 4 PM.<br>Ensure the software meets functional, performance, and reliability standards.<br>Contribute to continuous improvement of QA processes and frameworks.<br>Qualifications:<br><br>8+ years of QA experience demonstrating a proven ability to deliver results in fast-paced environments.<br>Strong expertise in TypeScript and experience writing test scripts using appropriate frameworks and tools.<br>Familiarity with Jira for bug tracking and task management.<br>Experience working in an Agile Scrum environment; ability to adapt to rapid iterations and collaborative workflows.<br>Ability to work onsite and commit to 40 hours per week; must be flexible and focused.<br>Excellent communication, problem-solving, and detail-oriented skills.<br>Self-motivated and proactive, capable of working independently without direct supervision.<br>Key Details:<br><br>Schedule: 40 hours per week, onsite contract role.<br>Potential Conversion: Opportunity for contract conversion to full-time for the right candidate based on performance and cultural fit.<br>Team Environment: You will work closely with 8 engineers while independently supporting QA requirements for the product team.<br>Join us and leverage your expertise to make a meaningful impact on our product’s performance, reliability, and quality.
-Oversees and directs the implementation of operational mechanical maintenance projects across the organization, ensuring they are completed on schedule and within or under budget for both current and new product launches.<br>- Assists in specifying, evaluating, acquiring, installing, and qualifying equipment.<br>- Manages tasks including updating, maintaining, and communicating project plans, progress reports, and status updates.<br><br>Qualifications<br><br>- Bachelor’s degree in Mechanical Engineering, Mechanical Engineering Technology, or Electro-Mechanical Engineering is preferred.<br>- Over 10 years of relevant experience in a manufacturing environment is preferred.<br>- Lean Six Sigma Green Belt certification is preferred but not required at the time of permanent.<br>- Proficient in AutoDesk 2D and 3D CAD software and Microsoft Project at an intermediate to advanced level.<br>- Applies differential and integral calculus to analyze the static and dynamic performance of electro-mechanical systems.
We are looking for a skilled Quality Assurance Tester to join our team in Newark, New Jersey, for a long-term contract position. In this role, you will play a critical part in ensuring the success of testing activities within a higher education environment. You will work closely with implementation partners, stakeholders, and project teams to develop and execute test strategies, manage defects, and ensure seamless integration across functional areas.<br><br>Responsibilities:<br>• Collaborate with implementation partners to define test scopes and align them with project milestones and timelines.<br>• Oversee defect management, resolution tracking, and regression testing to maintain system integrity.<br>• Develop and co-manage comprehensive test strategies, including test case creation, roles, responsibilities, and tool usage.<br>• Provide timely reporting on test results to consultants, workstream leads, and stakeholders, contributing to issue resolution.<br>• Maintain detailed records of test plans, issue logs, and resolutions using designated tools.<br>• Support data conversion, integration, and reporting teams by validating testing processes and outcomes.<br>• Coordinate and participate in core team and cross-functional meetings to communicate overall testing progress.<br>• Plan, schedule, and facilitate testing sessions while escalating critical issues to project leadership.<br>• Lead the development and prioritization of test cases, ensuring dependencies and outcomes are clearly defined.<br>• Collaborate with business users, workstream leads, and partners to ensure alignment across functional areas such as HR and Finance.
We are looking for a skilled and proactive Cloud Engineer to join our dynamic team in Southfield, Michigan. In this role, you will be responsible for designing, implementing, and maintaining efficient cloud-based solutions that align with organizational objectives. This position requires expertise in cloud technologies and a commitment to ensuring scalable, secure, and reliable systems.<br><br>Responsibilities:<br>• Design and deploy cloud infrastructure using platforms such as AWS, Azure, or Google Cloud.<br>• Automate provisioning and management of cloud resources with tools like Terraform or Ansible.<br>• Monitor and troubleshoot cloud systems to identify and resolve performance or reliability issues.<br>• Collaborate with development teams to seamlessly integrate cloud solutions into existing workflows.<br>• Implement and enforce robust security measures and compliance standards across cloud environments.<br>• Optimize cloud resource utilization to reduce costs and improve efficiency.<br>• Stay informed about the latest advancements in cloud technologies to implement innovative solutions.<br>• Develop strategies to ensure high availability and scalability of cloud-based systems.<br>• Conduct regular audits to assess system reliability and security.<br>• Provide guidance and support for cloud-related technical challenges within the organization.
