We are looking for a detail-oriented fraud investigations specialist to support risk management efforts for a long-term contract opportunity in Glen Allen, Virginia. This position focuses on reviewing suspected fraudulent activity, protecting customer accounts and organizational assets, and ensuring cases are documented in line with legal and regulatory expectations. The role suits someone who can work independently, apply sound judgment, and communicate findings clearly while collaborating with internal partners and external authorities when needed.<br><br>Responsibilities:<br>• Conduct reviews of suspected fraud involving customer accounts, vendors, third parties, or internal personnel, and determine appropriate next steps based on findings.<br>• Monitor fraud-related activity and analyze available information to identify unusual patterns, potential losses, and areas requiring further investigation.<br>• Maintain complete and accurate case files, ensuring evidence, notes, and supporting documentation meet legal, regulatory, and internal standards.<br>• Partner with law enforcement and other authorized external parties to gather information, prepare reports, and support investigative proceedings when required.<br>• Recommend and apply fraud prevention and detection approaches that strengthen controls and reduce exposure across the organization.<br>• Support anti-money laundering and broader fraud risk efforts by following established policies, procedures, and investigative practices.<br>• Prepare clear summaries of investigative outcomes, present facts objectively, and explain conclusions to stakeholders within the business.<br>• Contribute to quality-focused case handling by following case management expectations and escalating issues that require additional review or guidance.
<p>We are looking for a Fraud Analyst to support a retail apparel and accessories business in Wisconsin through a Contract assignment. This role focuses on reviewing online transactions, identifying suspicious activity, and helping protect revenue while maintaining a positive customer experience. The ideal candidate brings strong judgment, fraud detection expertise, and the ability to work closely with multiple teams in a fast-paced eCommerce environment.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate flagged and high-risk eCommerce orders in real time to determine whether purchases should be released, held for review, or stopped due to suspected fraud.</p><p>• Analyze transaction patterns, order velocity, and unusual buying behavior to uncover potential card misuse, account compromise, or organized fraudulent activity.</p><p>• Partner with customer support, fulfillment, logistics, and finance stakeholders to validate order details, confirm customer legitimacy, and address fraud-related concerns.</p><p>• Apply balanced decision-making to reduce unnecessary order declines while still protecting the business from financial loss and fraudulent transactions.</p><p>• Track emerging fraud trends, unexpected activity increases, and recurring risk indicators, then escalate meaningful findings to leadership for action.</p><p>• Document investigations, decisions, and supporting evidence clearly to maintain accurate records and improve fraud prevention efforts over time.</p><p>• Support fraud review coverage during evening and weekend hours to help ensure timely action on urgent transactions and risk events</p>
We are looking for a detail-oriented Fraud Investigator to support fraud prevention efforts for a leading platform in Richmond, Virginia. This Long-term Contract opportunity focuses on monitoring activity, researching suspicious behavior, and helping protect customers and business operations through timely, accurate review. The position works in a fast-moving environment where sound judgment, strong communication, and careful handling of sensitive information are essential.<br><br>Responsibilities:<br>• Monitor transactions and account activity in real time to detect unusual behavior and reduce fraud risk across the platform.<br>• Investigate suspicious cases, including potential account compromise and escalated internal issues, and document findings clearly.<br>• Manage incoming appeal requests by organizing priorities effectively and responding within established service expectations.<br>• Review live and historical data to identify recurring trends, support investigations, and strengthen fraud prevention efforts.<br>• Carry out high-volume operational work with consistency while maintaining accuracy and attention to detail.<br>• Identify workflow gaps and recommend practical process enhancements that improve efficiency and case resolution.<br>• Support compliance-focused operations by following established guidelines and contributing to a secure user experience.
We are looking for an experienced Fraud Program Owner to lead risk-focused initiatives that strengthen fraud prevention and investigative practices across the organization. This Long-term Contract position is based in Atlanta, Georgia, and is ideal for someone who can combine strategic oversight with hands-on risk analysis and due diligence. The role will focus on identifying emerging fraud threats, refining control frameworks, and partnering with stakeholders to improve program effectiveness in a regulated environment.<br><br>Responsibilities:<br>• Lead the design, execution, and ongoing enhancement of fraud risk programs that support enterprise risk objectives.<br>• Evaluate fraud exposure through detailed risk analysis and translate findings into practical mitigation plans.<br>• Establish and maintain governance standards, controls, and monitoring activities within the risk management framework.<br>• Conduct due diligence reviews to assess potential threats, unusual patterns, and areas of vulnerability.<br>• Oversee fraud investigations by gathering facts, analyzing trends, and escalating significant concerns when appropriate.<br>• Partner with cross-functional teams to strengthen fraud detection methods and improve response strategies.<br>• Develop risk management approaches that address changing fraud behaviors, regulatory expectations, and business needs.<br>• Prepare clear reporting and recommendations for leadership on fraud trends, control effectiveness, and priority actions.