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505 results for Analyst Entry Level jobs

Power BI Data Analyst

Tampa, FL
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
Full time position located on-site in Tampa, in-office is a requirement of our client. We are looking for a Power BI Data Analyst to join our team in Tampa, Florida. This role focuses on transforming complex business data into clear reporting, predictive insights, and practical decision-support tools that help teams make informed choices. The ideal candidate combines strong Power BI expertise with analytical depth, statistical knowledge, and the ability to communicate findings through effective visual storytelling. Responsibilities:• Build and deliver BI solutions that address reporting and analytical needs across multiple business areas using Microsoft-based technologies.• Develop, publish, and support Power BI dashboards, reports, and underlying reporting environments across on-premises and cloud platforms.• Create and maintain advanced queries, calculations, and reusable data functions to support reliable analysis and reporting.• Examine data quality, validate performance, and ensure datasets align with sound testing practices and accurate business logic.• Perform exploratory analysis and statistical modeling to uncover trends, patterns, and actionable insights from structured and unstructured data.• Design clear visual presentations that translate analytical results into business-facing recommendations for stakeholders and leadership.• Enhance existing models, scoring approaches, and analytical methods to improve portfolio segmentation and predict payment behavior more effectively.• Develop pricing and liquidation models, including curve analysis and related business frameworks, to strengthen purchasing decisions based on historical account outcomes.• Monitor processes through troubleshooting, quality checks, documentation updates, and ongoing improvements to analytical workflows and data methods.• Partner with IT and cross-functional teams to design, implement, and maintain analytics tools from concept through deployment.
2026-05-06T00:00:00Z

Sr. Financial Analyst - Hyrbrid

Watertown, NY
onsite
Permanent / Full Time
75000 - 90000 USD / Yearly
Work remote 3 weeks out of the month - only have to be in the office 1 week per month!!! Chris Preble from Robert Half is working with a Watertown area client of his that is rapidly growing. This organization has outstanding benefits and lots of opportunity for growth! The organization is looking for a Senior Financial Analyst to join their team.This role focuses on providing financial insights and support for manufacturing operations, including cost accounting, budgeting, and strategic decision-making. The position requires collaboration with various departments to optimize operational efficiency and drive profitability. Responsibilities:• Conduct monthly financial reporting, including variance analysis and performance reviews for manufacturing operations.• Analyze standard costs, inventory movements, and manufacturing variances such as labor, materials, and overhead.• Support budgeting and forecasting activities, including production volume and capacity planning.• Collaborate with leaders to identify cost drivers and recommend efficiency improvements.• Develop and maintain financial models for capital investments, pricing strategies, and margin analysis.• Monitor inventory levels and trends, including reserves and excess or obsolete inventory.• Assist with financial close processes, such as journal entries and account reconciliations.• Prepare executive-level reporting packages and dashboards to inform strategic decisions.• Ensure compliance with audit requirements by supporting internal and external audit requests.• Contribute to financial system enhancements and optimization initiatives.
2026-05-15T00:00:00Z

Help Desk Analyst I

Coconut Creek, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a motivated Help Desk Analyst I to provide frontline technical assistance for employees in Coconut Creek, Florida. This Long-term Contract opportunity is well suited for someone who enjoys solving everyday technology issues, delivering responsive support, and building a strong foundation in IT operations. The role supports users across hardware, software, mobile, and network-related needs while maintaining a high standard of service and clear documentation. Responsibilities: • Respond to incoming support requests and deliver first-level assistance for common technical issues involving workstations, applications, printers, and connected devices. • Diagnose and resolve routine problems affecting desktops, laptops, mobile equipment, and peripheral hardware in a timely and detail-oriented manner. • Record incidents, troubleshooting steps, and final outcomes accurately within the ticket management system to maintain reliable support history. • Create and manage user accounts, perform password assistance, and complete foundational Active Directory administration tasks as assigned. • Route more complex or unresolved issues to advanced support teams with clear notes and relevant diagnostic details. • Support device setup, configuration, and deployment activities for computers, Apple products, and other endpoint technology. • Provide courteous follow-up with end users to confirm issues have been addressed and service expectations have been met. • Contribute to internal knowledge resources by documenting recurring issues, standard fixes, and user support guidance.
2026-04-30T00:00:00Z

Help Desk/Desktop Support Analyst

Dunwoody, GA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide technical support to a diverse group of users, ensuring smooth operations across both Mac and PC platforms. This position offers a mix of onsite and remote work, allowing you to collaborate closely with the IT team and contribute to critical projects. Responsibilities: • Provide technical support to approximately 550 users, troubleshooting issues across Mac and PC environments. • Manage software installations and ensure systems are updated and functioning efficiently. • Handle high volumes of help desk tickets, addressing user-reported issues promptly and professionally. • Support onboarding processes for new hires, including system setup and user account creation. • Oversee IT inventory tracking, reporting on issued equipment and onsite assets. • Administer Microsoft 365 applications, including email and collaboration tools, while assisting with the transition from Exchange on-premises to online. • Collaborate with the IT team to identify opportunities for process improvements and contribute to team projects. • Maintain confidentiality and ensure secure handling of company data. • Provide light travel support for onboarding and other IT-related needs. • Troubleshoot peripheral devices such as printers and VoIP systems, ensuring seamless operations.
2026-05-13T00:00:00Z

Help Desk/Desktop Support Analyst

Lynn, MA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support for a growing team in Lowell, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, delivering excellent customer service, and supporting a Microsoft- and Citrix-based environment. The role will focus on day-to-day desktop and help desk support, user account administration, and troubleshooting across hardware, software, and access-related issues. You will work closely with IT leadership and local staff to maintain reliable technology services for the office. Responsibilities:• Deliver in-person and remote support for employees by diagnosing and resolving common hardware, software, login, and connectivity issues.• Manage service desk requests from intake through resolution, ensuring timely updates, accurate documentation, and a positive user experience.• Support user administration tasks across Microsoft 365, Active Directory, Entra, Azure, and on-premises systems, including account setup, access changes, and password resets.• Troubleshoot and assist with Citrix environments across desktop and mobile access, including workspace connectivity and secure access issues.• Provide support for Windows-based devices and related endpoint technologies, including desktop configuration, basic operating system setup, and device troubleshooting.• Assist with printer and secure print support, as well as general peripheral setup for end users in the office.• Help maintain daily onsite IT coverage for the Lynn, Massachusetts location while partnering with regional and managerial IT resources.• Contribute to endpoint deployment activities and support operating system rollouts, including learning and assisting with IGEL-based desktop environments as needed.
2026-05-12T00:00:00Z

Help Desk/Desktop Support Analyst

Deerfield, IL
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support in a manufacturing environment. This Long-term Contract opportunity is ideal for a dependable IT specialist who enjoys resolving end-user issues, maintaining a strong service mindset, and working across a broad range of desktop support needs. The role offers hands-on involvement with daily support operations while also contributing to device deployment and upgrade activities. Responsibilities: • Deliver in-person technical assistance to a local user population, addressing hardware, software, and access-related issues in a timely manner. • Manage incoming service requests such as credential resets, application setup, connectivity troubleshooting, and support for collaboration platforms and business systems. • Support workstation preparation and deployment efforts by imaging devices, installing updates, and resolving technical problems tied to operating system rollouts. • Maintain clear, thorough communication with employees to ensure issues are understood, documented, and resolved with a high level of customer care. • Troubleshoot Windows-based desktop environments and common productivity tools to minimize user downtime and improve day-to-day system performance. • Work independently to diagnose and resolve a variety of Tier II support issues while escalating more complex problems when necessary. • Perform occasional onsite technical tasks in operational areas while following required safety practices and wearing designated protective equipment.
2026-05-13T00:00:00Z

Help Desk/Desktop Support Analyst

Ames, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users. This contract position focuses on resolving desktop and operating system issues, supporting account access, and ensuring employees receive timely help with everyday technology needs. The ideal candidate is comfortable working in a service-driven environment, handling support requests efficiently, and troubleshooting Microsoft-based systems effectively. Responsibilities: • Provide front-line technical support for desktop, laptop, and Windows-related issues reported by end users. • Investigate and resolve service desk requests by prioritizing incidents, documenting actions taken, and following through to completion. • Support user account administration activities, including access updates and directory-related assistance within Active Directory. • Diagnose common hardware, software, and operating system problems using sound troubleshooting methods. • Install, configure, and maintain Microsoft Windows 10 environments to keep user systems functioning effectively. • Assist employees with password, login, and general workstation issues while delivering clear and detail-oriented communication. • Escalate more complex technical problems when needed and collaborate with other support resources to restore service quickly.
2026-05-15T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. In this long-term contract role, you will play a key part in providing hands-on technical assistance and troubleshooting support to ensure smooth operations. This position offers an excellent opportunity for individuals eager to grow their IT skills while contributing to essential projects. Responsibilities: • Assist in the installation, setup, and maintenance of computer systems and hardware. • Respond to IT-related inquiries and provide solutions to technical issues via phone or in-person support. • Troubleshoot and resolve problems related to Windows operating systems, including Windows 10 and Windows 11. • Carry and deliver equipment to designated locations within the facility as needed. • Manage service desk tickets and ensure timely resolution of user concerns. • Utilize Active Directory to manage user accounts and permissions effectively. • Provide basic troubleshooting and technical support for common software and hardware issues. • Collaborate with team members to ensure seamless migration to Windows 11. • Document technical processes and solutions to improve future support efforts.
2026-04-30T00:00:00Z

Help Desk/Desktop Support Analyst

East Lansing, MI
onsite
Permanent / Full Time
40000 - 50000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable frontline technical assistance for customers experiencing connectivity, device, and service-related issues. This role supports a wide range of equipment and end-user technologies, ensuring problems are assessed efficiently and resolved with a high standard of service. Based in East Lansing, Michigan, the position requires strong troubleshooting discipline, accurate documentation, and timely escalation when advanced support is needed. Responsibilities: • Diagnose and resolve routine technical problems involving routers, optical network terminals, set-top equipment, wireless networks, and access points. • Assist users with issues affecting connected home and consumer technology, including smart televisions, streaming hardware, and internet-enabled devices. • Follow established support workflows, knowledge articles, and diagnostic tools to address common incidents in a consistent manner. • Escalate more advanced or persistent problems to higher-level support teams, providing thorough notes on findings and actions already completed. • Create, classify, and maintain service tickets with accurate status updates throughout the support process. • Record customer communications, troubleshooting activity, and final resolutions to support service continuity and future follow-up. • Keep account information current while processing activations, service modifications, and other support-related updates.
2026-05-08T00:00:00Z

Help Desk/Desktop Support Analyst

Milwaukee, WI
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a healthcare organization in Milwaukee, Wisconsin in a Contract to Permanent role. This position is ideal for a service-focused IT specialist who enjoys solving technical issues, supporting end users, and helping maintain a reliable desktop environment. The analyst will play a key role in delivering responsive support, improving service processes, and contributing to a collaborative help desk team while ensuring compliance with patient privacy standards. Responsibilities: • Respond to incoming support tickets and help desk calls, troubleshoot user issues, and escalate more complex problems when needed to minimize operational disruption. • Diagnose hardware, software, and access-related concerns for employees and work toward strong first-contact resolution whenever possible. • Perform account support tasks such as password resets, user provisioning and deactivation, and assignment of users and devices to the correct Active Directory groups. • Install, configure, and maintain desktop applications, printers, and related settings while assisting with routine hardware and software updates. • Monitor systems for viruses, spyware, and unauthorized applications, and take appropriate action to remove threats and protect the environment. • Create and maintain clear knowledge base documentation to improve support consistency and help users and team members resolve common issues more efficiently. • Provide guidance and coaching to other help desk staff by sharing technical knowledge and service best practices. • Recommend and support process improvements that increase efficiency, scalability, and service quality across day-to-day support operations. • Adapt to shifting priorities, assist across locations or teams as needed, and contribute to broader organizational goals under leadership direction. • Follow all applicable legal, security, and compliance requirements, including standards related to patient confidentiality and data privacy.
2026-05-01T00:00:00Z

Help Desk/Desktop Support Analyst

Coffeyville, KS
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in Coffeyville, Kansas. This Long-term Contract position will focus on resolving day-to-day desktop, application, printer, and connectivity issues while ensuring employees have reliable access to the tools they need. The ideal candidate is comfortable supporting Windows environments, Microsoft 365 applications, and common workplace hardware, and knows when to escalate more complex problems for advanced support. Responsibilities: • Provide first-line technical support for end users experiencing issues with computers, software applications, printers, and network connectivity. • Investigate and resolve common hardware and software problems efficiently to minimize disruption to daily operations. • Set up, configure, test, and deploy desktop and workstation equipment for new and existing employees. • Support staff onboarding, device refreshes, office relocations, and other equipment transition activities. • Install, maintain, and troubleshoot printers, mobile devices, and additional end-user technology. • Assist with user account support tasks such as password resets, access requests, and basic profile maintenance. • Deliver support for Microsoft Windows systems and Microsoft 365 tools across the organization. • Perform basic cabling and physical installation work related to workstations and connected devices. • Document incidents, resolutions, and service activity accurately within the ticketing or tracking system. • Escalate complex technical issues to senior support personnel or outside vendors and assist with technology rollout projects as needed.
2026-04-23T00:00:00Z

Help Desk/Desktop Support Analyst

Fulton, MO
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a dedicated Help Desk/Desktop Support Analyst for a 6-month engagement with a client in Fulton, MO. In this role, you will provide Tier 1 IT support to end-users, handling a variety of technical issues in a manufacturing environment. This position offers an excellent opportunity to grow your skills while delivering exceptional service to both office personnel and operational teams. Responsibilities:• Diagnose and resolve technical issues involving PCs, printers, and other office hardware.• Provide support for Windows operating systems and Office 365 applications, ensuring smooth functionality.• Respond quickly and professionally to IT support requests, escalating complex problems when necessary.• Maintain accurate documentation of support requests, resolutions, and troubleshooting steps.• Deliver outstanding customer service with clear and effective communication.• Manage and resolve service desk tickets efficiently to minimize downtime.• Conduct basic troubleshooting for Active Directory and Windows 10 environments.• Assist in familiarizing users with IT tools and systems to enhance their productivity.• Collaborate with team members to ensure consistent support across departments.
2026-04-16T00:00:00Z

Help Desk/Desktop Support Analyst

Jacksonville, FL
onsite
Permanent / Full Time
65000 - 65000.01 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users and help maintain a secure, stable computing environment in Jacksonville, Florida. This role supports desktop systems, core applications, network-connected devices, and day-to-day service desk activity while partnering with IT colleagues to resolve issues efficiently. The ideal candidate brings strong troubleshooting ability, practical experience with Windows environments, and a service-oriented approach to supporting employees across the organization. Responsibilities: • Deliver front-line technical assistance for hardware, software, workstation, and connectivity issues, ensuring users receive timely and effective support. • Install, configure, and maintain desktop equipment, operating systems, business applications, and related network components to keep systems functioning reliably. • Track, update, and document service desk requests thoroughly so recurring issues can be analyzed and support procedures can be improved. • Work closely with infrastructure and technical support teams to uphold standards for system security, controls, recoverability, and overall IT performance. • Coordinate software deployments, upgrades, and configuration changes in alignment with established technology policies and operational guidelines. • Assist with testing, validation, and user coordination for system updates, data communication processes, and platform-related changes when needed. • Support troubleshooting efforts involving servers, workstations, communication links, and office productivity tools to minimize operational disruption. • Partner with internal staff to investigate production issues, explain technical requirements clearly, and help prepare users for new tools or processes. • Follow organizational and regulatory policies, including applicable compliance requirements, while performing all support activities. • Provide support outside standard business hours when necessary, including evenings, weekends, or holidays, based on operational needs.
2026-05-12T00:00:00Z

Help Desk/Desktop Support Analyst

Salinas, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Salinas, California. This Long-term Contract position focuses on resolving day-to-day hardware, software, and account-related issues while helping maintain a stable Windows-based environment. The ideal candidate is customer-focused, organized, and comfortable handling service desk requests with professionalism and urgency. Responsibilities: • Provide first-line technical assistance for desktop, laptop, and peripheral issues, ensuring timely resolution for end users. • Diagnose and address problems related to Microsoft Windows environments, including Windows 10 systems and common application errors. • Manage user account support tasks such as password resets, access updates, and directory-related requests within Active Directory. • Respond to and document incoming service desk tickets, prioritizing requests based on business impact and support urgency. • Set up, configure, and maintain end-user devices to support daily operations across the organization. • Escalate complex incidents when needed and coordinate with other technical teams to restore service efficiently. • Track recurring issues, communicate status updates clearly, and contribute to improved support processes through accurate documentation.
2026-04-28T00:00:00Z

Help Desk/Desktop Support Analyst

Brooklyn, NY
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in New York, New York. In this role, you will provide technical support to end-users, ensuring smooth operations across computer systems and applications. The ideal candidate will be adept at troubleshooting, resolving system issues, and maintaining a high level of customer satisfaction. Responsibilities: • Provide timely and efficient technical support to address user issues related to hardware, software, and network systems. • Troubleshoot and resolve problems within Microsoft Windows environments, including Windows 10. • Manage user accounts and permissions within Active Directory, ensuring secure access controls. • Respond to and resolve service desk tickets, maintaining accurate documentation of resolutions. • Assist with basic troubleshooting tasks, including diagnosing connectivity and performance issues. • Deliver clear guidance and training to users on system functionalities and best practices. • Collaborate with team members to escalate complex technical issues and implement solutions. • Maintain up-to-date knowledge of system updates and security protocols to enhance support services. • Ensure consistent and detail-oriented communication with users and stakeholders during issue resolution. • Contribute to the development of support procedures and documentation to improve efficiency.
2026-05-12T00:00:00Z

Help Desk/Desktop Support Analyst

Maple Grove, MN
onsite
Temporary to Hire
30 - 40 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide high-quality technical assistance for employees. This position is ideal for someone who enjoys resolving day-to-day technology issues, supporting end users across multiple tools and devices, and working independently in a fast-paced environment. The role will also collaborate with infrastructure and operations teams to address escalations, maintenance activities, and urgent support needs while delivering dependable customer service. Responsibilities:• Deliver technical support for employees across laptops, desktops, mobile devices, software applications, and workplace technology through in-person, remote, and ticket-based assistance.• Diagnose and resolve issues involving Microsoft 365 applications, Windows systems, printers, peripherals, mobile devices, and conference room audio-visual equipment.• Manage incidents from initial intake through completion, ensuring timely updates, accurate troubleshooting, and appropriate escalation when needed.• Support user account administration by handling provisioning, onboarding, offboarding, access updates, and device preparation for new and existing staff.• Provide first-line assistance for business applications by addressing access requests, troubleshooting basic issues, and coordinating with application owners for deeper resolution.• Oversee asset-related activities such as inventory tracking, equipment deployment, device refreshes, recovery, and retirement of outdated hardware.• Maintain detailed service records, technical documentation, and knowledge base content within Freshservice or comparable ticketing platforms.• Partner with infrastructure and operations teams on patching, maintenance support, incident response, and hands-on troubleshooting for on-site technical issues.• Perform hands-and-eyes support for servers, network hardware, endpoint devices, and security remediation tasks as required.
2026-05-14T00:00:00Z

Help Desk/Desktop Support Analyst

Boston, MA
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide hands-on technical support for a growing legal services environment. This Long-term Contract opportunity is ideal for someone who thrives on resolving escalated user issues, supporting modern Microsoft technologies, and delivering high-quality service to an end-user base. The role will focus on Tier 2 and Tier 3 support across desktop systems, collaboration tools, document management platforms, and cloud-based environments while contributing to a developing service desk function. Responsibilities: • Resolve escalated support requests passed from the Tier 1 service desk, investigating issues thoroughly and driving them to completion. • Provide technical assistance for Windows 11, Microsoft 365, and Azure Virtual Desktop environments used across the organization. • Support legal document management applications such as iManage or NetDocuments, including troubleshooting user access and document-related issues. • Assist end users with Zoom and Microsoft Teams meeting technology, including audio visual and conferencing support. • Diagnose account access problems, perform password-related support, and address a wide range of day-to-day desktop and application issues. • Contribute to backup, disaster recovery, and business continuity activities by assisting with technical tasks and support needs. • Monitor logs, identify system performance or server capacity concerns, and escalate or remediate issues as appropriate. • Participate in the growth of the service desk by helping onboard users, supporting office expansion efforts, and strengthening operational support processes.
2026-04-22T00:00:00Z

Help Desk/Desktop Support Analyst

Akron, OH
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Akron, Ohio. This Long-term Contract position is ideal for someone who enjoys solving workstation, account, and operating system issues in a fast-paced support environment. The role focuses on maintaining reliable desktop performance, addressing service requests efficiently, and delivering a positive user experience across Microsoft-based systems. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and operating system issues submitted through the service desk. • Diagnose and resolve common hardware, software, and account-related problems while escalating more complex incidents when needed. • Support users working with Microsoft Windows 10 and Windows 11 by troubleshooting performance, access, and configuration concerns. • Manage user account tasks within Active Directory, including access updates, password support, and basic administrative changes. • Track, update, and close service desk tickets with accurate notes, clear status details, and timely follow-through. • Install, configure, and maintain end-user computing devices to ensure dependable day-to-day functionality. • Assist with routine workstation setup, software deployment, and basic system changes as directed by support procedures.
2026-05-15T00:00:00Z

Help Desk/Desktop Support Analyst

Salt Lake City, UT
onsite
Temporary to Hire
35 - 45 USD / Hourly
Our Utah-based client is looking for a Tier 2 Support/Jr. Sys Admin to join their team in a contract-to-permanent role. This position is ideal for a detail-oriented technology specialist who enjoys resolving user issues, supporting desktop environments, and delivering dependable day-to-day technical assistance. The role focuses on maintaining smooth operations across Microsoft Windows systems while providing responsive support through service desk processes. The ideal candidate will have a strong understanding of Cyber Security best-practices and hands-on support. Responsibilities:<ul><li>General IT support + help desk foundation</li><li>Networking fundamentals</li><li>Cybersecurity concepts / best practices</li><li>Experience in mixed environments: ~90% Mac running Windows</li><li>Microsoft ecosystem + Google Workspace</li></ul>Familiarity with: <ul><li>MDM tools</li><li>Ticketing systems (Zendesk preferred)</li><li>VoIP / phone systems (Zoom Phone)</li><li>Mobile device + telecom support</li></ul>• Provide front-line technical support for desktop, laptop, and Windows-based user issues, ensuring timely and effective resolution.• Troubleshoot hardware, software, login, and access-related problems by identifying root causes and applying practical fixes.• Manage user accounts, permissions, and access requests within Active Directory in accordance with established procedures.• Respond to and document service desk tickets, keeping records accurate and users informed throughout the support process.• Install, configure, and maintain Microsoft Windows 10 environments to support reliable end-user performance.• Escalate more complex technical concerns when needed and work with other support resources to drive issue resolution.• Assist with workstation setup, system updates, and routine maintenance activities to minimize disruption for staff.
2026-05-15T00:00:00Z

Help Desk/Desktop Support Analyst

Aurora, CO
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide front-line and mid-level support in a cloud-focused Microsoft 365 environment serving clients in Aurora, Colorado. This Long-term Contract position combines user support, Microsoft 365 administration, and direct client interaction, with a strong emphasis on resolving access, collaboration, and device-related issues. The role will also contribute to initiatives involving tenant consolidation, branding updates, and domain-related changes while maintaining a secure and responsive end-user experience. Responsibilities: • Deliver Tier I and Tier II support for Microsoft 365 users by resolving issues related to email, Teams, Outlook, access, and general productivity tools. • Investigate and correct problems affecting Windows 11 desktops and laptops, especially when cloud applications or identity settings influence performance and connectivity. • Assist with Microsoft 365 tenant integration efforts by preparing configurations, performing setup tasks, validating functionality, and supporting rollout readiness. • Manage device configuration activities and help address identity and authentication issues within Entra ID and related access systems. • Communicate clearly with employees and leadership regarding planned Microsoft 365 updates, branding changes, domain impacts, and user access considerations. • Apply established security procedures when processing access adjustments, account changes, and deactivation requests to ensure compliance with approval standards. • Handle day-to-day break/fix support in a primarily cloud-based environment, focusing on efficient issue resolution with limited dependence on physical hardware support. • Partner with stakeholders and end users to explain technical changes in a business-friendly manner and maintain a high level of customer service. • Support operational improvements by identifying recurring issues and contributing to a more stable and secure Microsoft ecosystem.
2026-05-12T00:00:00Z

Help Desk/Desktop Support Analyst

Liverpool, NY
onsite
Temporary / Contract
23 - 27 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Liverpool, New York. This Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and device issues while delivering responsive customer service. The role focuses on supporting Windows-based environments, troubleshooting desktop problems, and assisting with account access and mobile device needs in a construction and contractor setting. Responsibilities: • Provide front-line technical assistance for desktops, laptops, and related end-user technology, ensuring issues are addressed in a timely manner. • Diagnose and resolve hardware, software, and operating system problems across Microsoft Windows environments, including Windows 10 devices. • Manage user account support tasks within Active Directory, such as access updates, password resets, and basic permission changes. • Respond to and document incoming service desk requests, prioritizing tickets based on urgency and business impact. • Support iPads and other mobile devices by troubleshooting connectivity, configuration, and general usage issues. • Perform break/fix support for workstation equipment and coordinate follow-up actions when problems require escalation. • Install, configure, and maintain standard desktop applications and peripheral devices to keep users productive. • Communicate clearly with employees and internal stakeholders regarding issue status, resolutions, and recommended next steps.
2026-05-08T00:00:00Z

Help Desk/Desktop Support Analyst

Harrisburg, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join a client-focused IT support team in Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys solving technical problems, supporting end users across a Microsoft-based environment, and delivering dependable service both remotely and onsite. The role offers a mix of hands-on desktop support, account administration, and day-to-day operational troubleshooting while working closely with users to keep systems running smoothly. Responsibilities: • Deliver timely support for everyday hardware, software, and access-related issues submitted through the service desk. • Diagnose and resolve problems affecting desktops, laptops, printers, and other end-user devices in both remote and onsite settings. • Prepare and deploy workstations, install business applications, and set up user profiles and accounts for new or existing staff. • Monitor technical alerts and respond to basic network or connectivity issues using internal support and monitoring tools. • Perform routine administration tasks within Active Directory and Microsoft 365 to maintain user access and system functionality. • Apply patches, support endpoint protection efforts, and help maintain a secure desktop environment across supported devices. • Keep support records accurate and up to date, ensuring troubleshooting steps and resolutions are clearly documented. • Recognize repeated support trends and share recommendations that improve service quality and reduce recurring incidents. • Travel to client locations as needed to provide in-person technical assistance and equipment support.
2026-05-05T00:00:00Z

Help Desk/Desktop Support Analyst

Miami, FL
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for employees in Doral, Florida. This Long-term Contract position focuses on supporting day-to-day desktop operations, resolving user issues efficiently, and maintaining a stable Microsoft Windows 10 environment. The ideal candidate brings strong troubleshooting ability, clear communication, and a service-oriented approach to end-user support. Responsibilities: • Provide first- and second-level technical support for end users, addressing issues related to hardware, software, and network connectivity in a Windows 10 environment. • Manage Active Directory tasks such as creating and updating user accounts, resetting passwords, adjusting permissions, and applying group policy changes. • Diagnose and resolve problems affecting desktops, laptops, printers, mobile devices, and commonly used business applications. • Respond to and track support requests through a service desk platform, ensuring accurate documentation and timely follow-up on each ticket. • Set up, configure, and maintain workstations, peripheral devices, and endpoint protection tools to support daily business operations. • Communicate clearly with users throughout the support process, delivering a positive service experience while escalating more complex issues when appropriate.
2026-04-24T00:00:00Z

Help Desk/Desktop Support Analyst

Cleveland, OH
onsite
Temporary / Contract
15.8365 - 18.337 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support classroom and staff technology operations for a Contract assignment in Cleveland, Ohio. This role is ideal for someone who enjoys hands-on technical work and takes pride in preparing equipment so end users can work effectively. The position will focus on device setup, organization, and basic troubleshooting while contributing to day-to-day technology readiness across the district. Responsibilities: • Prepare computers, laptops, and other technology assets by cleaning, sanitizing, and readying them for reassignment or deployment. • Configure and reset devices so they can be returned to service efficiently and accurately. • Assist with the installation and arrangement of classroom and office equipment for teachers and staff members. • Provide support for hardware such as desktops, laptops, and interactive classroom display tools, including smart boards. • Maintain accurate records of inventory, device condition, and completed tasks using spreadsheets and internal tracking resources. • Organize technology materials and equipment to support project activity and ensure materials are easy to locate and distribute. • Collaborate with team members to complete device staging, preparation, and rollout work within established timelines. • Follow standard technical procedures and resolve straightforward computer and hardware issues as they arise.
2026-05-11T00:00:00Z

Help Desk/Desktop Support Analyst

Medicine Park, OK
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
Our client in the telecommunications space is looking for a hands-on Technical Support Specialist to support end users across the corporate office and remote locations. This person will be a key resource for day-to-day IT support and help keep systems running smoothly. What you’ll do: Provide onsite and remote support for employees across the organization Troubleshoot hardware and software issues on desktops and laptops (Windows environment) Support Microsoft 365 including Outlook, Teams, and basic admin tasks Reset passwords and assist with account access issues Handle email troubleshooting and general user support requests Install, configure, and maintain printers and other peripherals Set up new users including equipment, accounts, and system access Track and resolve tickets in a timely, customer-focused manner Escalate more complex issues when needed What they’re looking for: Experience providing end user support in a corporate environment Strong working knowledge of Microsoft 365 Experience with desktop support (Windows), printers, and basic networking concepts Comfortable supporting users both in person and remotely Solid troubleshooting skills and ability to work through issues independently Strong communication skills and a service-oriented mindset Nice to have: Experience with a ticketing system Basic understanding of Active Directory or user account management
2026-05-15T00:00:00Z

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