<p>We are seeking an experienced Legal Case Management Implementation Specialist to provide technical support and drive successful adoption of the Smokeball platform for law firms managing wildfire homeowners and property loss, as well as personal injury loss claims from the Eaton fires. Candidates with experience in any legal case management software are encouraged to apply. Your focus will be on back-end IT management, data handling, and enabling product adoption across internal teams.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide technical support for Smokeball and similar legal case management software tools, resolving issues and supporting users as they adopt new digital workflows.</li><li>Oversee data entry, extraction, and management to ensure accuracy and integrity for homeowners and property loss claim files.</li><li>Generate and deliver data reports to support legal teams handling case reviews and compliance requirements.</li><li>Leverage background in database management to administer platform settings, facilitate migrations, and organize claim data securely.</li><li>Collaborate with legal professionals to implement the case management software, educate users, and maximize utilization of system features.</li><li>Troubleshoot platform issues, provide proactive solutions, and document user guides and best practices for ongoing product adoption.</li><li>Stay informed about legal technology trends to support operational and compliance goals.</li></ul><p><br></p>
We are looking for an experienced IT Specialist to join our team in San Antonio, Texas. In this role, you will be responsible for managing and maintaining computer systems, networks, and servers to ensure smooth and efficient operations. The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to work both independently and collaboratively.<br><br>Responsibilities:<br>• Provide technical support and troubleshoot issues related to hardware, software, and network systems.<br>• Install, configure, and maintain computer hardware, operating systems, and applications.<br>• Manage and monitor servers, networks, and hyper-converged clusters to ensure optimal performance.<br>• Set up and maintain user accounts and directory permissions.<br>• Implement and manage firewalls, port security, and network switches.<br>• Conduct regular system updates and ensure the security of IT infrastructure.<br>• Collaborate with team members and vendors to resolve technical challenges efficiently.<br>• Support the configuration and operation of Microsoft Office 365 and other organizational software.<br>• Manage and maintain virtual desktop environments and Citrix technologies.<br>• Perform preventative maintenance and handle emergency repairs as needed.
<p>We’re seeking a motivated IT Assistant to join our client’s team in Des Moines, Iowa. This contract-to-hire role is a great opportunity for someone who enjoys solving technical problems, supporting end users, and being hands-on with day-to-day IT operations. In this role, you’ll play an important part in keeping systems running smoothly and providing a great technology experience across the organization.</p><p><br></p><p><strong><em>100% ONSITE IN DES MOINES</em></strong></p><p><strong><em>MUST BE A US CITIZEN / GREENCARD HOLDER</em></strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide frontline technical support by diagnosing and resolving hardware, software, and basic network issues</p><p> • Set up, configure, and deploy new workstations, laptops, devices, and peripherals</p><p> • Respond to and resolve service desk tickets in a timely and customer-focused manner</p><p> • Document issues, resolutions, and procedures within the IT knowledge base</p><p> • Support system updates, upgrades, and technology migrations in partnership with the IT team</p><p> • Assist with Active Directory tasks, including user account creation, updates, and access management</p><p> • Monitor and help maintain endpoint security using tools such as Microsoft Intune</p><p> • Support Microsoft Windows 10 and Microsoft 365 applications</p><p> • Track, manage, and maintain accurate inventory of IT hardware and assets</p><p> • Deliver friendly, reliable, and attentive support to employees at all levels</p>
We are looking for a skilled Power BI Data Reporting Consultant to join our team on a contract basis in Geneseo, Illinois. In this role, you will leverage your expertise in business intelligence and data visualization to create impactful dashboards and optimize existing data models. Your work will support the organization in effectively consuming and analyzing data to drive strategic decisions.<br><br>Responsibilities:<br>• Develop dynamic dashboards and visualizations using Power BI to present actionable insights.<br>• Assess existing data models and implement optimizations to enhance performance and usability.<br>• Collaborate with stakeholders to understand reporting needs and tailor solutions accordingly.<br>• Design and maintain operational and reporting dashboards to support business objectives.<br>• Utilize Microsoft SQL to analyze and manage data effectively.<br>• Ensure the accuracy and reliability of data presented in dashboards and reports.<br>• Provide recommendations on best practices for data reporting and visualization.<br>• Work closely with teams to align reporting outputs with organizational goals.<br>• Troubleshoot and resolve issues related to data integration and reporting systems.
We are looking for a skilled ITSM Migration Specialist to join our team in Indianapolis, Indiana. In this contract position, you will play a pivotal role in ensuring the successful transfer of data and configurations from Zendesk Service Desk to Jira Service Management. Ideal candidates will be detail-oriented professionals with hands-on experience in data migration and system optimization, as well as a strong background in IT project management.<br><br>Responsibilities:<br>• Lead the migration of data and configurations from Zendesk Service Desk to Jira Service Management, ensuring accuracy and efficiency.<br>• Serve as the subject matter expert for both Zendesk and Jira Service Management, providing guidance and solutions throughout the migration process.<br>• Collaborate with stakeholders to understand project requirements and establish clear migration objectives.<br>• Configure Jira Service Management to meet organizational needs and optimize workflows.<br>• Troubleshoot and resolve issues that arise during the migration process.<br>• Provide documentation and training to ensure smooth adoption of Jira Service Management post-migration.<br>• Utilize Agile Scrum methodologies to manage project timelines and deliverables effectively.<br>• Coordinate with cross-functional teams to ensure seamless integration of data and systems.<br>• Monitor and report on migration progress to stakeholders.<br>• Maintain high standards of data integrity and security throughout the project.
<p>We are looking for a skilled NetSuite Techno-Functional Consultant to join our team on a contract basis. This role offers a unique opportunity to take charge of improving, optimizing, and streamlining an existing NetSuite system. The ideal candidate will possess a combination of technical expertise and business acumen to bridge the gap between technology and operational needs. If you enjoy solving complex problems, designing solutions, and making a significant impact on business processes, this position is for you.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth assessments of current NetSuite processes, identifying pain points and opportunities for improvement.</p><p>• Collaborate with cross-functional teams to gather and document business requirements and translate them into actionable technical solutions.</p><p>• Design, develop, and implement NetSuite customizations, including SuiteScripts, workflows, and saved searches.</p><p>• Clean and validate data within the NetSuite system to ensure accuracy and reliability.</p><p>• Build and maintain integrations with other systems to eliminate manual tasks and enhance efficiency.</p><p>• Configure NetSuite modules to align with evolving business needs and processes.</p><p>• Create detailed documentation and provide training to stakeholders to ensure smooth adoption of new solutions.</p><p>• Serve as the primary point of contact for NetSuite-related initiatives, bridging the gap between technical teams and business users.</p><p>• Manage competing priorities by aligning solutions with overall business goals and objectives.</p><p>• Continuously monitor system performance and proactively implement enhancements to improve usability and functionality.</p>
<p>We are looking for an experienced Sr. SAP EWM Consultant to join our team in the Chicago suburbs. This role will focus on providing guidance and hands-on expertise to optimize embedded SAP EWM implementations, address operational gaps, and support upcoming site rollouts. As this is a long-term contract position, we seek a detail-oriented individual who can collaborate effectively across global teams and ensure seamless integration with other SAP modules.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive support for embedded SAP EWM systems, including troubleshooting logistic processes, warehouse orders, RF transactions, and inventory management.</p><p>• Identify and resolve system gaps, defects, and enhancement requests while improving workflows for existing implementations.</p><p>• Provide expert recommendations to enhance SAP EWM configurations, ensuring scalability and adherence to best practices.</p><p>• Collaborate with cross-functional teams, including QM, PP, MM, and SD, to address integration challenges and optimize end-to-end processes.</p><p>• Prepare for future SAP EWM-enabled site migrations by conducting fit-gap analyses, blueprinting, and operational readiness activities.</p><p>• Develop and maintain detailed documentation, including configuration guides and process flows, to support long-term knowledge retention.</p><p>• Facilitate knowledge transfer and training sessions to empower internal IT and operational teams.</p><p>• Participate in testing cycles, defect resolution, and cutover activities to ensure smooth transitions.</p><p>• Work closely with global teams to provide support across multiple time zones and prioritize business needs.</p><p>• Serve as a subject matter expert to guide the adoption of innovative solutions and continuous improvement strategies.</p>
<p>We are looking for a motivated Acumatica Implementation Consultant to join our team. This entry-level role offers an exciting opportunity to collaborate with Value-Added Resellers (VARs) while learning and growing in ERP and CRM systems. Ideal candidates will bring strong communication skills, a proactive attitude, and a desire to excel in customer-focused environments.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-line support for Acumatica-related issues through the helpdesk, ensuring timely and effective solutions.</p><p>• Assist with system go-lives and oversee hypercare phases to ensure smooth transitions.</p><p>• Design dashboards, create generic inquiries, and perform basic system administration tasks.</p><p>• Support quality assurance processes and contribute to operational workflows.</p><p>• Manage support tickets by prioritizing issues, resolving problems, and delivering excellent customer service.</p><p>• Participate in training sessions to guide users during implementation phases.</p><p>• Handle straightforward implementation tasks and assist with system integrations.</p>
We are looking for an experienced Maximo Consultant to join our team on a contract basis in Cincinnati, Ohio. In this role, you will focus on leveraging Maximo (both on-premises and cloud versions) to support maintenance planning, inventory management, and system integrations within the oil and gas sector. This position offers an exciting opportunity to apply your expertise in Maximo and contribute to optimizing critical business processes.<br><br>Responsibilities:<br>• Develop and execute preventive and corrective maintenance plans using Maximo to address system-generated demand.<br>• Manage work orders and inventory levels, including setting and maintaining minimum and maximum thresholds within Maximo.<br>• Create and oversee purchase requisitions in Maximo to streamline procurement workflows.<br>• Collaborate with stakeholders to integrate Maximo with Oracle systems, ensuring seamless data flow and functionality.<br>• Analyze business requirements and translate them into effective Maximo configurations.<br>• Provide guidance on system improvements to enhance operational efficiency.<br>• Conduct API development and client-side scripting to customize Maximo functionalities.<br>• Document processes and configurations to ensure clear communication and knowledge sharing.<br>• Troubleshoot and resolve system issues, providing technical support as needed.<br>• Stay updated on industry best practices and recommend enhancements to align Maximo processes with business goals.
