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206 results for Account Representative jobs

Customer Service Representative

Blaine, MN
onsite
Temporary to Hire
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Minnesota. This contract opportunity is ideal for someone who enjoys helping customers, resolving issues, and coordinating with internal teams to keep orders and service requests moving efficiently. The person in this role will support a wide range of customer needs while maintaining accurate records and delivering clear communication across multiple channels. Responsibilities: • Respond to customer questions regarding orders, product details, service requests, and account-related concerns through phone and email communication. • Resolve complaints and dispute situations with sound judgment and a strong focus on customer satisfaction. • Work closely with departments such as sales, production, quality, engineering, procurement, and shipping to support timely and accurate fulfillment. • Provide frontline assistance for basic product or service issues and connect customers with the appropriate internal resources when advanced support is needed. • Review and confirm order details, pricing information, delivery methods, and other transaction-related updates through timely follow-up. • Maintain organized and accurate documentation for customer interactions, orders, and service activity. • Use Microsoft Office applications, including Word, Excel, and Outlook, to manage correspondence, tracking, and daily administrative tasks. • Balance multiple priorities in a fast-paced environment while maintaining attention to detail and consistent service quality.
2026-04-21T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-21T00:00:00Z

Customer Service Representative

Seattle, WA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our ambulatory clinic team in Seattle, Washington. In this long-term contract role, you will play a vital part in ensuring positive patient experiences by providing exceptional service and seamless coordination. This position is ideal for someone who thrives in a collaborative environment and is passionate about delivering outstanding customer care. Responsibilities: • Handle a high volume of inbound and outbound calls, addressing patient inquiries with attention to detail and empathy. • Schedule appointments accurately and efficiently while managing daily patient schedules. • Greet and room patients, ensuring they feel welcome and comfortable from arrival to departure. • Process payments and revenue transactions with attention to detail and accuracy. • Communicate test results and other critical information to patients in a clear and detail-oriented manner. • Coordinate with administrative and clinical staff to streamline operations and maintain patient safety. • Leverage communication systems effectively to enhance workflow and patient satisfaction. • Address patient concerns promptly, offering solutions and support to resolve issues. • Maintain organized records and documentation to ensure compliance and operational efficiency.
2026-04-24T00:00:00Z

Customer Service Representative

Lake Oswego, OR
onsite
Temporary / Contract
18 - 22 USD / Hourly
Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.
2026-04-23T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23 - 26 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers. Responsibilities: • Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner. • Process orders and accurately input data into the system to ensure seamless transactions. • Handle both inbound and outbound calls to address customer needs and provide solutions. • Maintain and update customer records with accurate and detailed information. • Resolve customer complaints by identifying issues and offering appropriate resolutions. • Collaborate with team members to improve service processes and enhance customer satisfaction. • Stay informed about company products and services to effectively assist customers. • Follow up with customers to ensure their concerns are fully addressed and resolved. • Adhere to company policies and procedures while maintaining a high level of attention to detail.
2026-04-18T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
21 - 25 USD / Hourly
Healthcare customer service requires more than just answering questions—it requires clarity, patience, and precision. We are seeking a Customer Service Representative to support a growing healthcare organization in San Diego. This role focuses on assisting patients with scheduling, insurance inquiries, and general support while ensuring a high level of professionalism and confidentiality. This is a great opportunity for someone who enjoys structured processes but also values meaningful interactions with people. RESPONSIBILITIES<ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist patients with appointment coordination and follow-ups</li><li>Verify insurance information and explain basic coverage details</li><li>Maintain accurate patient records within electronic systems</li><li>Resolve patient concerns or escalate issues appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and company policies</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Richmond, CA
onsite
Temporary / Contract
24 - 25 USD / Hourly
We are looking for a Customer Service Representative to support customer-facing operations and assist with quote-related activities in Richmond, California. This Long-term Contract position is ideal for someone who enjoys balancing multiple priorities, delivering responsive service, and working across teams to keep orders and customer requests moving efficiently. The role will contribute to both customer service and quoting workflows, requiring strong communication, attention to detail, and comfort using business systems in a fast-paced environment. Responsibilities: • Provide day-to-day support for customer inquiries while also assisting the quotes team with pricing and proposal-related tasks. • Respond to inbound customer requests professionally and help address service concerns through timely follow-up and clear communication. • Work with internal departments across the organization to investigate order status questions and help resolve customer issues efficiently. • Support quote preparation and related administrative activities, using accurate calculations and careful review of details. • Manage changing priorities throughout the day and adjust focus based on urgent customer, order, or quoting needs. • Enter and update customer and order information in relevant systems to maintain accurate records and smooth workflow continuity. • Use phone, email, and internal platforms to coordinate responses and provide reliable service to customers and internal partners.
2026-04-24T00:00:00Z

Customer Service Representative

San Leandro, CA
onsite
Temporary / Contract
26 - 28 USD / Hourly
We are seeking an experienced and dedicated Customer Service Representative (CSR) for a temp-to-hire opportunity in San Leandro. The ideal candidate is reliable, highly responsive, detail-oriented, and an enthusiastic team player. Experience in order processing and cross-functional communication is strongly desired. Key Responsibilities:<ul><li>Order Processing: Review incoming orders, ensure data accuracy (ATP), document exceptions and special notes. Communicate proactively with transportation, sales, and warehouse teams to maintain seamless daily workflows.</li><li>Customer Experience: Deliver timely and professional updates related to orders. Serve as the company’s representative for customer inquiries via phone, email, or chat, ensuring customers feel heard and informed.</li><li>Issue Resolution: Proactively identify and help resolve customer issues, escalating complex cases when needed. Leverage product and process knowledge to build trust and deliver accurate, reliable support.</li><li>Attention to Detail: Guarantee data accuracy in all customer and order inputs. Strive for continuous process improvement and share recommended changes with leadership.</li><li>Reliability: Consistently demonstrate commitment to team goals and company values. Contribute positively to the department’s overall success.</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
16 - 17.6 USD / Hourly
We are looking for a Customer Service Representative to support members and callers with patience and care in Indianapolis, Indiana. This Contract to permanent opportunity is ideal for someone who enjoys helping others, managing inquiries efficiently, and delivering a positive service experience in every interaction. In this role, you will assist individuals connected to a mission-driven organization that serves veterans, their families, and local communities. Success in this position requires strong communication, sound judgment, and the ability to work accurately across multiple systems in a fast-paced environment. Responsibilities:• Respond to incoming customer inquiries by phone and provide clear, courteous, and solution-focused support.• Document conversations, updates, and account details with a high level of accuracy while following established procedures.• Use multiple applications and internal systems at the same time to research issues, enter information, and complete service requests.• Investigate customer concerns, identify appropriate next steps, and escalate more complex matters when additional support is needed.• Maintain a calm and attentive approach during challenging interactions and work to de-escalate concerns effectively.• Adapt to updated workflows, system changes, and shifting priorities while continuing to meet service expectations.• Collaborate with team members and supervisors to share information, resolve issues, and support daily operations.• Meet attendance, schedule, and coverage expectations to help ensure consistent service for customers.
2026-04-24T00:00:00Z

Customer Service Representative

Fort Mill, SC
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a success-driven and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. In this role, you will play a key part in supporting sales operations and delivering exceptional service to our clients. This is a long-term contract position that offers the opportunity to work in a dynamic and collaborative environment. Responsibilities: • Create and maintain accurate customer quotes to ensure all details are captured correctly. • Proactively follow up with clients to address inquiries, provide updates, and enhance overall satisfaction. • Perform data entry tasks across internal systems to ensure records are current and precise. • Collaborate with internal team members to deliver a seamless and efficient customer experience. • Handle administrative tasks as needed to support the smooth operation of the department. • Respond to inbound calls and emails with professionalism and a customer-focused approach. • Manage both inbound and outbound calls to address customer needs and move opportunities forward. • Provide timely and accurate order entry to support sales and client service processes. • Identify and escalate any issues or concerns to the appropriate team members for resolution.
2026-04-21T00:00:00Z

Customer Service Representative

Altamonte Springs, FL
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support field service operations for a Contract assignment in Altamonte Springs, Florida. This position plays a key role in coordinating maintenance-related communication, assisting residents and internal partners, and helping keep daily service activities organized and on schedule. The ideal candidate brings strong customer support skills, administrative accuracy, and the ability to manage multiple priorities in a fast-moving construction and contractor environment. Responsibilities: • Track maintenance, turn, and rehabilitation activity queues each day to help ensure service requests and communications are handled promptly. • Coordinate technician and superintendent calendars, adjusting assignments as needed to improve workflow and field coverage. • Evaluate work order estimates within authorized limits, confirming scope, supporting documentation, and pricing before approving or declining requests. • Support resolution of vacant property utility matters by researching issues and helping arrange timely activation of services. • Organize eviction-related timelines and property hold activities, including scheduling clean-outs or removal of belongings when required. • Respond to resident and partner inquiries by phone and email, providing clear updates and attentive service throughout the maintenance process. • Enter, update, and maintain service records accurately to support daily operations and reporting needs. • Assist with additional administrative and customer service duties that contribute to efficient field services operations.
2026-04-24T00:00:00Z

Customer Service Representative

Lewes, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer entry-level opportunities for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month. What’s in it for you?<ul><li>Bonus Incentives</li><li>Paid Certifications to enhance your skills and value in the field</li><li>Tuition Reimbursement to support your continued education</li><li>Comprehensive Benefits Package, including healthcare, retirement options, and more</li><li>Career Advancement Opportunities in a company committed to your professional development</li></ul>What We’re Looking For:Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service. Responsibilities:• Maintain precise records of customer credit information.• Take necessary action by monitoring customer accounts.• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.
2026-04-23T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a reliable and customer‑focused Customer Service Representative to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and/or chat in a professional manner</li><li>Resolve customer issues, concerns, and questions efficiently and accurately</li><li>Document customer interactions and maintain detailed records in internal systems</li><li>Process orders, service requests, returns, or account updates as needed</li><li>Escalate complex issues to appropriate departments or supervisors</li><li>Follow company policies, procedures, and service standards</li><li>Maintain a positive, helpful, and solution‑oriented attitude</li></ul>
2026-04-23T00:00:00Z

Customer Service Representative

Grand Rapids, MI
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a machinery manufacturing organization in Grand Rapids, Michigan. This Long-term Contract position is ideal for someone who enjoys helping customers, communicating clearly, and working in a busy, service-driven environment. The role focuses on delivering responsive support, handling correspondence accurately, and contributing to strong client relationships through thoughtful service and product awareness. Responsibilities: • Respond to customer questions and service requests by phone, email, and written correspondence with professionalism and accuracy. • Build positive relationships with customers by providing timely updates, clear information, and courteous support throughout each interaction. • Identify opportunities to recommend additional products or services that align with customer needs and support broader business growth. • Research and resolve more complex service issues by gathering details, reviewing records, and coordinating with internal teams when needed. • Maintain organized and accurate customer information while documenting interactions across office and customer management systems. • Manage multiple tasks and priorities in a fast-paced setting while meeting service expectations and response timelines. • Collaborate with colleagues and cross-functional partners to ensure customer concerns are addressed efficiently and completely.
2026-04-24T00:00:00Z

Customer Service Representative

Westfield, NJ
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
55,000 - 60,000 benefits:<ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul>Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul>
2026-04-13T00:00:00Z

Customer Service Representative

Wilmington, DE
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a team in Wilmington, Delaware. This is a long-term contract position offering the opportunity to assist customers with inquiries and claims related to unclaimed property. The ideal candidate will thrive in a fast-paced, customer-focused environment while delivering exceptional service. Responsibilities:• Handle inbound customer calls regarding unclaimed property inquiries and provide timely assistance.• Offer updates on claim statuses and guide customers through required documentation.• Assist claimants in navigating the online system and filing their claims accurately.• Search for and create claims within the company’s proprietary database system.• Perform accurate data entry and ensure compliance with established client procedures.• Review and analyze documentation to determine rightful ownership of claims.• Maintain detailed notes for each customer interaction in the claims database.• Escalate complex issues or concerns to management as necessary.• Identify and report discrepancies, patterns, or potential issues to supervisors.• Support additional administrative tasks and contribute to special projects as assigned.
2026-04-14T00:00:00Z

Customer Service Representative

Milwaukee, WI
onsite
Temporary to Hire
20 - 25 USD / Hourly
1. On-going business customer advocate monitoring product quality, delivery, customer complaints, issues and opportunities. 2. Respond timely to all customer calls, emails, phone calls. 3. Review, research, and enter new purchase orders as they are received. 4. Manage web data in conjunction with the Accounts Receivable team. 5. Support the plants and the sales team with various requests related to sales reports and web support. 6. Create and track RMA’s for quality issues. 7. Assist Accounts Receivable with the creation credit memos. 8. Assist in the completion of the annual Customer Service Satisfaction Survey. 9. Proactively contact customers regarding issuance of purchase orders and follow-up on all delinquent purchase orders. 10. Pursue payments for overdue invoices. 11. Provide backup support by filling in when team members are out of the office. 12. Assist with monthly inventory counts and entering inventory as needed. 13. Assist in monitoring stock and submitting material requisitions for inventory received from sister sites and outside vendors.
2026-04-24T00:00:00Z

Customer Service Representative

Midland, TX
onsite
Temporary to Hire
16 - 18 USD / Hourly
We are looking for a Customer Service Representative to join our team in Midland, Texas in a Contract to Permanent position. This role is ideal for someone who enjoys helping customers, managing daily administrative tasks, and keeping information organized in a fast-paced environment. The position supports core customer service operations through communication, scheduling coordination, document handling, and accurate record updates. Responsibilities: • Respond to incoming customer calls professionally and provide timely assistance with questions or service needs. • Place outbound calls as needed to follow up with customers, confirm details, and support ongoing service activities. • Coordinate and maintain scheduling activities to help ensure appointments and daily operations run smoothly. • Digitize and organize paperwork by scanning documents and maintaining accessible electronic records. • Enter customer and service-related information into internal systems with a strong focus on accuracy and completeness. • Support the customer service department with routine administrative tasks that contribute to efficient daily workflow.
2026-04-24T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
18 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients. Responsibilities: • Respond promptly to incoming customer inquiries through various communication channels. • Provide accurate information about products and services to assist customers effectively. • Process orders and ensure all data entry tasks are completed accurately. • Address and resolve customer concerns to maintain high levels of satisfaction. • Handle inbound and outbound calls while maintaining professionalism and empathy. • Collaborate with team members to improve customer service processes. • Keep detailed records of customer interactions for future reference. • Escalate complex issues to the appropriate department or supervisor when necessary. • Stay informed about company policies and updates to provide consistent support. • Contribute to the overall success of the team by meeting individual performance goals.
2026-04-24T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20.9 - 23 USD / Hourly
We are looking for a dedicated and empathetic Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent position with an opportunity to grow within the organization. In this role, you will provide exceptional support to credit union members, addressing their inquiries and ensuring a positive customer experience. If you have a passion for helping others and a strong ability to multitask, this position is for you. Responsibilities: • Respond to inbound calls from credit union members, addressing inquiries about account balances, transactions, and available products. • Provide clear and empathetic communication, especially when assisting customers with their financial needs. • Utilize multiple software systems, including Symitar, Amazon Connect, Smart Sheets, and Orpheus, to efficiently manage member requests. • Maintain a strong understanding of the credit union's product offerings to provide accurate information and recommendations. • Demonstrate patience and professionalism while handling a high volume of calls in a fast-paced environment. • Participate in a thorough onboarding process, including training and orientation, to ensure familiarity with systems and procedures. • Adhere to attendance policies and maintain reliability in scheduling, including occasional Saturday shifts. • Collaborate with team members to meet service level goals and enhance the overall member experience. • Stay informed about updates to credit union services and policies to provide up-to-date assistance. • Troubleshoot basic technical issues for members and escalate more complex problems to the appropriate department.
2026-04-10T00:00:00Z

Customer Service Representative

Kansas City, MO
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for an experienced Customer Service Representative to join a client in Kansas City, Missouri. This is a Contract to permanent position where you will play a key role in providing exceptional support to policyholders, resolving inquiries, and ensuring customer satisfaction. The ideal candidate will bring strong communication skills, a deep understanding of financial retirement products, and a commitment to delivering high-quality service. Responsibilities:• Address and resolve policyholder complaints and issues, ensuring timely communication of solutions.• Process various policy values, including premium refunds, loan balances, and death benefit requests.• Review and implement policy changes with accuracy and attention to detail.• Utilize web-based customer software to manage and track inquiries effectively.• Communicate with policyholders via email and phone to address concerns and provide updates.• Interpret policy provisions and explain company products to customers.• Ensure compliance with administrative practices and company procedures.• Collaborate with internal teams to enhance customer experience and streamline processes.• Maintain detailed records of customer interactions and resolutions.• Perform additional duties as assigned to support operational needs.
2026-04-24T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-21T00:00:00Z

Customer Service Representative

Long Beach, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential. Responsibilities:• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.<ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul> • Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.• Prepare invoices and assist with billing activities by confirming order information before final submission.• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.• Enter order details into internal systems and verify that all entries align with supporting paperwork.• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.
2026-04-24T00:00:00Z

Customer Service Representative

Downers Grove, IL
onsite
Temporary to Hire
18 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Woodridge, Illinois. In this role, you will play a pivotal part in ensuring smooth order processing and outstanding customer support within the agriculture industry. This is a contract position with the potential for a permanent role, offering an excellent opportunity to develop your career while contributing to a dynamic and collaborative environment. Responsibilities: • Serve as the primary point of contact for sales representatives and customers, providing expert support throughout the order process. • Manage orders from initiation to completion, including entry, tracking, vendor confirmations, status updates, and handling claims or returns. • Execute daily transactions using the order management system and B2B platform to ensure accuracy and efficiency. • Maintain order integrity across customer accounts, addressing shipping, substitutions, pricing, and other related details. • Generate and distribute sales reports upon request, ensuring timely and accurate information delivery. • Communicate critical deadlines and vendor-related updates to customers to facilitate seamless operations. • Foster strong relationships with internal teams, vendors, and customers to promote collaboration and satisfaction. • Handle a high volume of inbound and outbound calls, resolving customer inquiries and prioritizing tasks effectively. • Provide backup support for team members and assist with special projects as needed. • Identify system issues and recommend enhancements to improve customer service and operational efficiency.
2026-04-21T00:00:00Z

Customer Service Representative

Portland, OR
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our clients team in Portland, OR. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term career development. The ideal candidate will excel in providing exceptional service to customers, managing orders efficiently, and maintaining clear and detail-oriented communication. Responsibilities:• Respond to inbound customer inquiries with attention to detail and efficiency, ensuring a positive experience.• Process and manage customer orders, ensuring accuracy and timely delivery.• Handle email correspondence to address customer questions, provide updates, and resolve issues promptly.• Utilize Microsoft Excel to track and manage data related to customer orders and production schedules.• Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction.• Address and resolve customer concerns effectively, maintaining a high level of service.• Support both inbound and outbound call activities to assist customers and provide information as needed.• Maintain accurate records of customer interactions and order details in the system.• Assist with data entry tasks to ensure all customer information is up-to-date and complete.• Contribute to improving processes by identifying opportunities for enhanced customer service and efficiency.
2026-04-13T00:00:00Z

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