<p>We are actively building a network of experienced <strong>UX Researchers</strong> for potential upcoming opportunities with our clients. As new needs arise, these professionals will help organizations better understand their users, identify experience gaps, and uncover insights that drive product, website, application, and customer experience improvements. The ideal candidate combines strong research methodologies, analytical thinking, and stakeholder communication skills to translate user behaviors and feedback into actionable recommendations. This position is focused on understanding user needs, validating design and business decisions, and informing strategy through evidence-based research.</p><p><br></p><ul><li>Plan and conduct qualitative and quantitative user research initiatives across digital products, websites, applications, and customer experiences.</li><li>Design and execute research studies, including user interviews, contextual inquiries, usability testing, surveys, diary studies, and focus groups.</li><li>Analyze user behaviors, feedback, and market trends to identify opportunities for improvement.</li><li>Synthesize research findings into actionable insights, recommendations, and strategic guidance.</li><li>Develop personas, journey maps, research reports, and user experience frameworks.</li><li>Partner with UX designers, product managers, developers, marketing teams, and stakeholders to inform product and experience decisions.</li><li>Evaluate existing products and experiences to identify usability challenges, pain points, and unmet user needs.</li><li>Present research findings and recommendations to cross-functional teams and leadership.</li><li>Support user-centered design practices by advocating for customer insights throughout the product lifecycle.</li><li>Help establish research processes, standards, and best practices across teams.</li></ul><p><br></p>
<p>We are looking for an Editor to support a healthcare organization in Philadelphia, Pennsylvania through a Long-term Contract engagement. This role is ideal for a strong writer and editor who can uncover compelling story ideas, shape concise audience-focused content, and keep multiple publication timelines moving forward. Must have strong newsletter experience. The position partners with stakeholders across the organization to plan monthly editorial content, manage approvals, and help improve newsletter performance through thoughtful content strategy and execution.</p><p><br></p><p>Responsibilities:</p><p>• Identify and develop timely story ideas, service updates, and community-focused topics for recurring regional communications.</p><p>• Partner with marketing, communications, outreach, and subject matter experts to determine the most relevant content for each issue.</p><p>• Maintain and update editorial plans for monthly publications, balancing scheduled sections with new and emerging topics.</p><p>• Write and refine short-form features, headlines, subject lines, preheaders, and calls to action for audience-facing materials.</p><p>• Review contributed copy for accuracy, readability, tone, style, and appropriate length before publication.</p><p>• Coordinate deadlines, collect assets and stakeholder feedback, and keep multiple overlapping projects on schedule each month.</p><p>• Oversee the review and approval process with content owners, leadership, and compliance or legal teams when required.</p><p>• Track revisions, manage version control, and confirm that final content is approved and publication-ready.</p><p>• Support testing initiatives such as subject line and content placement experiments, and use engagement results to suggest future improvements.</p>
<ul><li>Schedule and dispatch drivers, technicians, or service personnel</li><li>Monitor routes, job progress, and service timelines</li><li>Communicate with customers, internal teams, and field staff regarding updates</li><li>Handle urgent scheduling changes and resolve delivery or service issues</li><li>Maintain accurate dispatch logs, reports, and service records</li><li>Ensure compliance with company procedures and safety standards</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Shipping & Receiving Coordinator</strong> to oversee domestic and international shipping operations while ensuring the accurate receipt of incoming materials. This role is critical to maintaining efficient warehouse operations, supporting customer deliveries, and ensuring compliance with domestic and international shipping regulations. The ideal candidate is organized, proactive, and thrives in a fast-paced manufacturing environment.</p><p><br></p><p><strong>Day to Day:</strong></p><ul><li>Verify outgoing shipments against sales orders and packing slips to ensure accuracy.</li><li>Package products to prevent damage during transit.</li><li>Process shipments through UPS, FedEx, DHL, and other designated carriers.</li><li>Schedule and coordinate domestic and international shipments.</li><li>Prepare shipping documentation, customs paperwork, and export documentation as required.</li><li>Review shipping labels, packing slips, and international documentation for accuracy.</li><li>Manage communications related to shipping exceptions, delays, and customs clearance issues.</li><li>Create return shipping labels as needed for Customer Service.</li><li>Provide accurate shipment weights and dimensions to Sales and Customer Service teams.</li><li>Coordinate domestic and international shipments for marketing materials with preferred carriers and freight forwarders.</li></ul>