<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>Join a growing company in Foster City, CA! This onsite role is contract to full-time hire and offers great perks. If you have 2-3+ years of experience with experience with Applicant Tracking Systems, this could be a great option for you. The client is open to administrative assistants or executive assistants seeking to grow skills in human resources or talent acquisition. Apply today! Do not miss out.</p><p><br></p><p>Duties:</p><ul><li>Collaborate with the Human Resources & Talent team to advance recruitment strategies and objectives</li><li>Deliver a best-in-class experience to all job applicants</li><li>Arrange interview schedules, book meeting spaces, manage candidate travel logistics, and draft offer letters</li><li>Oversee the accuracy and completeness of Applicant Tracking System entries; generate custom recruiting reports upon request</li><li>Publish and update job advertisements on internal and external channels</li><li>Track and manage recruitment efforts across email, social media, and other campaigns</li><li>Conduct background screening of candidates</li></ul><p><br></p>
<p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
<p>Robert Half is looking for a dedicated Customer Service Representative to join our team in Lexington-Fayette, Kentucky, within the hospitality industry. This contract-to-permanent role focuses on delivering exceptional reservation services while maintaining strong client relationships and adhering to travel policies. The ideal candidate will thrive in a fast-paced environment and ensure all requests are handled accurately and efficiently.</p><p><br></p><p>$13/hr pay - 10 open seats - Mostly 2nd shift positions</p><p><br></p><p>Responsibilities:</p><p>• Handle reservation requests involving 1-10 room-nights, ensuring they align with client travel policies and preferences.</p><p>• Communicate professionally and promptly with clients to address outstanding requests and resolve any issues related to reservations.</p><p>• Research and select hotel options that meet client financial goals and travel guidelines, including per diem and mileage parameters.</p><p>• Accurately input reservation details into the system while maintaining data integrity.</p><p>• Demonstrate knowledge of hotel industry trends and regional markets to provide informed recommendations.</p><p>• Collaborate with Account Management and Hotel Network teams to identify preferred hotels for clients and enhance service offerings.</p><p>• Address and amend reservation changes such as extensions or early departures to ensure client satisfaction.</p><p>• Attend required training sessions, meetings, and events to stay updated on industry practices and company standards.</p><p>• Identify opportunities to offer clients in-network hotel options to optimize their experience.</p><p>• Ensure all deadlines are met and provide exceptional service that exceeds client expectations.</p>
Customer Care Representative – Mortgage Services<br><br>Location: Tempe, AZ (On-site, Rio Salado Pkwy & Loop 101)<br><br>Pay: $20/hour<br><br>Employment Type: Full-Time <br><br>Industry: Mortgage & Financial Services<br><br>About the Role<br>Robert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire multiple Customer Care Representatives. This is an excellent entry-level opportunity for candidates looking to begin a career in the mortgage industry. The role is 100% on-site in a modern, high-volume call center environment.<br><br>Position Overview<br>As a Universal Customer Care Agent, you will support mortgage customers through both inbound and outbound calls. You’ll assist callers with questions regarding payments, escrow, and general account inquiries, as well as reach out to customers who may be past due on their mortgage payments.<br><br>Key Responsibilities<br>• Handle inbound calls regarding mortgage payments, escrow questions, and general loan support.<br>• Conduct outbound calls to customers regarding missed or past-due payments.<br>• Provide clear, accurate, and customer-focused assistance across all inquiries.<br>• Document all customer interactions in the internal system with accuracy and attention to detail.<br>• Follow all compliance standards and customer care guidelines.<br>• Participate in ongoing training and coaching sessions.<br><br>Schedule<br>Full-time – 40 hours/week<br>Monday–Friday schedules:<br>• Fall/Winter: 10:00 AM – 7:00 PM<br>• Spring/Summer: 9:00 AM – 6:00 PM<br>Monthly Saturday rotation (1 per month):<br>• Fall/Winter: 8:00 AM – 12:00 PM<br>• Spring/Summer: 7:00 AM – 11:00 AM<br><br>Training<br>• 2 weeks paid classroom training<br>• 1 week of shadow-based training with tenured representatives<br><br>Qualifications<br>• Prior customer service experience required (call center, administrative support, retail customer care, receptionist, or related).<br>• Strong communication and problem solving skills.<br>• Ability to manage a high call volume with professionalism.<br>• Comfortable working on-site Monday through Friday with availability one Saturday per month.<br>• Interest in learning the mortgage industry and growing within the organization.<br><br>Why This Opportunity?<br>• Entry point into a stable and growing mortgage and financial services field<br>• Structured training and development<br>• Consistent full-time hours and long-term career path potential
<p><strong>Customer Service / Segmentation Specialist II</strong></p><p><strong>Shift:</strong> Second Shift (3:30 PM – 12:00 AM)</p><p><strong>Schedule:</strong> Full-Time | Onsite</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking two highly motivated <strong>Customer Service / Segmentation Specialist II</strong> professionals to support anticipated growth and workforce needs at an onsite operations location in Weston. This is a <strong>second-shift, onsite role</strong> requiring strong attention to detail, technical aptitude, and a commitment to quality and consistency.</p><p>In this role, you will function as a senior-level producer of pre-operative plans, contributing directly to departmental production targets. Demand continues to grow, and while overtime is infrequent, extended workweeks (55+ hours) may occasionally be required.</p><p><strong>This is not a remote position.</strong></p><p><strong>Core Shift Hours</strong></p><ul><li><strong>3:30 PM – 12:00 AM</strong></li><li>Overtime may be required based on business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Create and manage cases using a proprietary case management system</li><li>Review CT scans to ensure conformity with established surgical protocols</li><li>Segment CT scans using specialized software to create accurate 3D anatomical bone models</li><li>Develop pre-operative surgical plans using digital bone models for robotically assisted total hip and knee replacement procedures</li><li>Review CT segmentations and surgical plans for:</li><li>Anatomical landmark accuracy</li><li>Implant sizing and positioning</li><li>Upload completed pre-operative plans to field-based personnel</li><li>Accurately document all activities in accordance with prescribed methods and procedures</li><li>Follow detailed work instructions to ensure consistent, high-quality output</li><li>Meet individual, team, and departmental production and quality targets</li></ul>
<p>An established affordable housing organization in the Lehigh Valley is seeking a skilled <strong>Property Manager</strong> to oversee a portfolio of residential communities. This role ensures high-quality housing operations, strong tenant relations, and full compliance with federal and state program requirements. The ideal candidate is organized, resident-focused, and experienced in managing affordable housing programs such as HUD, PHFA, or LIHTC.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee all aspects of assigned residential properties from application through move‑out.</li><li>Interview applicants, verify eligibility, and ensure adherence to affordable housing program guidelines (HUD, PHFA, LIHTC).</li><li>Maintain positive, professional landlord‑tenant relationships and effectively address resident concerns.</li><li>Educate tenants on program rules, lease requirements, and community expectations.</li><li>Maintain accurate, organized tenant files in accordance with agency and regulatory standards.</li><li>Ensure timely annual recertifications and ongoing program compliance.</li><li>Support compliance efforts tied to multiple funding or regulatory programs.</li><li>Maintain occupancy levels at or above organizational benchmarks.</li><li>Monitor tenant ledgers and take appropriate steps for timely rent collection.</li><li>Track vacancies, unit readiness, and turnover timelines; submit routine vacancy updates to leadership.</li><li>Coordinate unit turnovers and collaborate with maintenance staff to ensure timely repairs and upkeep.</li><li>Conduct regular property inspections to ensure safety, cleanliness, and habitability.</li><li>Provide oversight to maintenance personnel or clerical staff when assigned.</li><li>Meet with contractors, inspectors, or municipal officials as needed.</li><li>Travel between multiple property locations within the region.</li></ul>
<p>Essential duties include the following:</p><p>• Participate in buy-side and sell-side pre-transaction financial due diligence engagements, providing financial due diligence assistance and advisory services to publicly traded healthcare companies, large health systems, private equity investors, and investment banks across the U.S.</p><p>• Build financial models to analyze and synthesize company data to identify historical and projected financial and operational trends, quality of earnings, working capital considerations, and potential liabilities and underlying risks impacting the target company</p><p>• Interview and follow up with management at target companies to effectively assess and communicate the company's quality of earnings, net assets, and cash flows</p><p>• Develop comprehensive Financial Due Diligence reports that includes Quality of Earnings, Quality of Net Revenue, Debt and Debt-like, Net Working Capital analysis.</p><p><br></p>
<p><strong>Customer Service Representative (Skilled)</strong></p><p><strong>Contract Length:</strong> 78‑Week Contract</p><p><strong>Pay:</strong> $20/hour (W2)</p><p><strong>Location:</strong> Remote or Central Time Zone Support (team operates in CST)</p><p><strong>Schedule:</strong> Standard business hours</p><p><strong>Job Summary</strong></p><p>We are seeking a skilled <strong>Customer Service Representative</strong> to support order management, issue resolution, and communication with internal teams and field representatives. The ideal candidate is a problem solver who enjoys investigating issues, navigating multiple systems, and ensuring a positive customer experience.</p><p>This role follows clearly defined procedures and guidelines, requiring the ability to handle routine tasks while exercising good judgment to resolve customer inquiries, claims, and complaints fairly and effectively. You will also contribute to customer education efforts and support continuous improvement initiatives based on customer feedback.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide customer support related to sales, order processing, installations, promotions, and general inquiries.</li><li>Maintain positive customer relationships through clear, timely, and professional communication.</li><li>Investigate and resolve customer complaints in alignment with applicable consumer laws and internal policies.</li><li>Handle order‑related tasks, including reviewing information, coordinating with representatives, and troubleshooting account issues.</li><li>Support organizational initiatives to educate customers and proactively address common questions.</li><li>Assist in developing and implementing improvements in response to customer survey insights.</li><li>Follow established procedures and work routines while adhering to defined guidelines and documentation standards.</li></ul><p><br></p>
<p>We are looking for an Operations Coordinator to join a reputable nutrition and health & wellness company in Los Angeles, California. This is a Contract to regular employment opportunity that offers a mix of administrative, customer service, and operational tasks, with the potential to transition into a long-term role. The position is onsite and provides paid parking, making it convenient for local candidates.</p><p><br></p><p>Responsibilities:</p><p>• Maintain internal trackers and streamline reports to facilitate fast-paced team workflows, ensuring materials and information remain accurate, organized, and current.</p><p>• Serve as the central point of contact for cross-functional teams, leadership, vendors, and external partners, coordinating communication, scheduling, and follow-up across multiple priorities.</p><p>• Coordinate executive operations including complex scheduling, travel itineraries, meeting logistics, project tracking, and the preparation of reports, presentations, and meeting materials.</p><p>• Built and documented standard operating procedures and process documentation, creating scalable systems that improved consistency, efficiency, and team alignment.</p><p>• Support recruiting and onboarding operations by coordinating interview scheduling, tracking candidates, maintaining applicant records, and assisting with onboarding logistics for operations staff.</p><p>• Maintain confidential employee and client documentation with discretion, ensuring accurate records and organized digital file management.</p><p>• Manage approved business expenses using a company credit card, maintaining detailed documentation and adherence to internal policies.</p><p>• Record and track expense transactions in QuickBooks, supporting accurate internal reporting and operational oversight.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Admin Specialist in Lewes, Delaware. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. This is an excellent opportunity to get your foot in the door within the healthcare field!</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>Are you passionate about helping others and delivering outstanding experiences? Join our team as a Customer Service Representative in Manassas, Virginia. This contract position is your opportunity to get into an excellent company. You will be working Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries by phone, email, or chat in a timely and professional manner</li><li>Resolve issues, address complaints, and provide solutions to ensure customer satisfaction</li><li>Document customer interactions and transactions accurately</li><li>Filing and processing orders.</li><li>Uphold our company’s standards for personalized and efficient service </li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent role, you will provide exceptional service to customers while supporting sales efforts and contributing to team success. This position offers a hybrid work environment and opportunities to represent the company at industry events.<br><br>Responsibilities:<br>• Deliver outstanding face-to-face customer service in the showroom, ensuring a positive experience for all visitors.<br>• Collaborate with the sales team and other departments to support cross-functional initiatives.<br>• Provide assistance with training on legacy systems to ensure smooth operations.<br>• Represent the company at industry tradeshows up to six times per year, showcasing products and building relationships.<br>• Manage inbound and outbound communications, including calls and email correspondence, with professionalism.<br>• Perform accurate data entry and order processing to maintain records and support sales activities.<br>• Schedule appointments and coordinate showroom activities to optimize customer engagement.<br>• Utilize Microsoft Excel and Word to prepare reports and maintain documentation.<br>• Stay organized and multitask in a fast-paced environment, ensuring timely responses to customer needs.<br>• Travel for 3-day trips to attend tradeshows, up to six times annually, after transitioning to a permanent role.
<p>Robert Half is in search of a Service Coordinator that manages daily service operations, including scheduling, dispatch, customer communication, and job documentation, to ensure efficient and timely service delivery while supporting field technicians and internal operations.</p><p>Responsibilities:</p><ul><li>Manage incoming service calls and process customer requests.</li><li>Schedule and dispatch technicians, prioritizing emergency calls as needed.</li><li>Create, update, and close service jobs in company software and QuickBooks.</li><li>Review service orders for accuracy, including labor, materials, and billing details.</li><li>Coordinate parts ordering and track materials to align with service schedules.</li><li>Follow up with customers regarding completed work and outstanding proposals.</li><li>Verify technician time entries and support invoicing and payroll processes.</li><li>Maintain accurate documentation and clear communication with customers and staff.</li><li>Support general office operations and perform additional duties as assigned.</li></ul>
<p>Are you a results-driven professional with a passion for building relationships and delivering outstanding customer service? Our team is searching for an energetic Inside Sales Representative to join our growing Minneapolis office. This is an exciting opportunity to drive sales, connect with clients, and be part of a supportive, collaborative team!</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively engage with prospective and existing clients via phone, email, and online tools</li><li>Develop a strong understanding of our products/services to identify customer needs and provide tailored solutions</li><li>Manage the full sales cycle from lead generation to closing, maintaining accurate records in our CRM</li><li>Meet and exceed individual and team sales targets in a fast-paced environment</li><li>Collaborate with marketing and field sales teams to execute effective sales strategies</li><li>Deliver exceptional customer service and act as a brand ambassador</li></ul>
<p>Hannah Savage with Robert Half is seeking a detail‑oriented, highly organized <strong>Service Coordinator</strong> to support her client's service operations. In this role, you will be responsible for scheduling technicians, managing service requests, performing accurate data entry, and ensuring a positive customer experience. The ideal candidate thrives in a fast-paced environment, communicates clearly, and enjoys solving problems. This position is onsite and based out of Rochester, NY.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Technician Scheduling:</strong> Coordinate and schedule service technicians based on availability, skillset, and customer needs.</li><li><strong>Data Entry & System Management:</strong> Accurately enter service orders, updates, and notes into <strong>NetSuite</strong> and other internal systems.</li><li><strong>Customer Support:</strong> Serve as a primary point of contact for customer inquiries, providing timely updates and resolving concerns with professionalism.</li><li><strong>Quoting & Documentation:</strong> Create service quotes, follow up on outstanding proposals, and maintain accurate documentation for all service-related activities.</li><li><strong>Reporting:</strong> Generate daily/weekly/monthly service reports and support the service team with data insights as needed.</li><li><strong>Workflow Coordination:</strong> Collaborate with technicians, sales, and management to ensure efficient service delivery and smooth operational flow.</li></ul><p>For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!</p>
<p>We are looking for an Admissions Representative to assist with a career fair event in Greenwood Village, Colorado. This role is a contract position requiring excellent communication skills, reliability, and a strong customer service mindset. </p><p><br></p><p>You will play a key role in ensuring a seamless check-in process for both employers and job seekers.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Greet employers upon arrival and verify attendance using the provided company list.</p><p><br></p><p>• Facilitate job seeker check-in by guiding them through the mobile app or assisting with paper registration forms.</p><p><br></p><p>• Provide clear instructions and support to attendees regarding the day's itinerary.</p><p><br></p><p>• Ensure accurate data entry during the check-in process.</p><p><br></p><p>• Address questions or concerns from employers and job seekers with professionalism.</p><p><br></p><p>• Collaborate with event staff to maintain smooth operations throughout the day.</p><p><br></p><p>• Utilize creative problem-solving skills to handle unexpected situations.</p><p><br></p><p>• Follow all provided guidelines and protocols for the event.</p><p><br></p><p>• Maintain a friendly and approachable demeanor to create a positive experience for all participants.</p>
<p>Our client in the Latrobe area is looking for a Customer Service/Sales Representative and it is a contract to hire position. Pay is $22-$24, dependent on experience. Business casual and hours for this position will be: 8:00AM – 4:30PM, 1 hour lunch</p><p><br></p><p>As a Customer Service / Sales Representative, you will serve as a key link between the company and our customers — providing exceptional service while actively driving business growth. This role combines inside sales and customer support: you’ll respond to incoming inquiries, manage existing accounts, and proactively seek out new customers through outbound calling and business development efforts. You will work closely with our sales, production, and logistics teams to ensure customers receive timely, accurate information and the high-quality service the company is known for. The ideal candidate is energetic, self-motivated, and eager to grow our customer base and expand sales within the assigned territory, all while maintaining strong, long-term relationships with existing clients.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Respond to inbound customer inquiries via phone, email, or online portals in a timely and professional manner.</p><p>Process orders accurately, verify customer information, and coordinate with internal teams to ensure on-time delivery.</p><p>Resolve customer issues or complaints, escalate when necessary, and follow through to ensure customer satisfaction.</p><p>Maintain and update customer records in our CRM or order management system.</p><p>Conduct outbound calls to prospective customers to generate new leads, build relationships, and expand our customer base.</p><p>Actively work to grow the assigned territory and develop new business opportunities through research, networking, and proactive outreach.</p><p>Identify opportunities to upsell or cross-sell products and work with the sales team to pursue these leads.</p><p>Provide product knowledge to customers and help customers select the right solutions for their equipment.</p><p>Monitor inventory availability or lead times and communicate proactively with customers about any delays or backorders.</p><p>Collaborate with other departments ensure customer expectations are met.</p><p>Meet or exceed established service and sales KPIs.</p><p><br></p>
<p>We are seeking a dedicated Customer Service Specialist to join a thriving healthcare support team. If you are a Hawaii resident with a background in delivering exceptional customer service and a professional manner answering phones, we encourage you to apply. Please call 808-531-0800 to be considered for this opportunity. Preference will be given to Hawaii residents due to on-site interviewing and in-person work requirements. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls promptly and professionally, addressing patient or client inquiries with clarity and empathy.</li><li>Demonstrate a proven record of excellent customer service skills, consistently providing a high level of satisfaction to callers and walk-in customers.</li><li>Resolve customer concerns, complaints, and requests, ensuring compliance with healthcare service and privacy standards.</li><li>Accurately document interactions and process information in electronic systems.</li><li>Collaborate with healthcare teams and administrative staff to ensure seamless support for internal and external stakeholders.</li><li>Uphold confidentiality and follow all HIPAA and organizational guidelines.</li></ul><p><br></p>
<p>We are looking for a dedicated and experienced Case Manager to oversee statewide programs and lead multidisciplinary teams in Sacramento, California. This role will involve managing strategic initiatives, optimizing care delivery, and ensuring compliance with healthcare standards. As this is a Contract to permanent position, it offers an excellent opportunity for detail-oriented growth and long-term career development.</p><p><br></p><p>Responsibilities:</p><p>• Provide leadership and direction to teams, including care managers, supervisors, and program staff across the state.</p><p>• Ensure programs align with policies, CalAIM standards, and Medi-Cal Managed Care Plan requirements.</p><p>• Develop and refine protocols, workflows, and training materials while driving quality improvement initiatives.</p><p>• Collaborate with internal departments, health plans, and community organizations to enhance member experiences and outcomes.</p><p>• Monitor and improve key performance metrics related to outreach, engagement, care planning, and service delivery.</p><p>• Oversee accurate and timely reporting, including encounter data, care coordination logs, and audits.</p><p>• Manage hiring, training, supervision, and performance evaluations for leadership and frontline staff.</p><p>• Promote a trauma-informed and culturally responsive approach to service delivery.</p><p>• Conduct regular site visits and virtual check-ins to support team operations statewide.</p>
<p>Job Summary</p><p>We are seeking a motivated Customer Service Specialist to handle incoming customer inquiries via phone. This is a temporary contract position starting in early April and running through November, ideal for individuals with strong communication skills and proficiency in Microsoft Excel. You'll be part of a collaborative team focused on resolving issues efficiently and maintaining accurate records.</p><p>Key Responsibilities</p><ul><li>Manage a high volume of incoming calls from customers, providing timely and professional assistance.</li><li>Listen actively to customer needs, troubleshoot problems, and offer solutions or escalate as needed.</li><li>Use Microsoft Excel to log call details, track customer interactions, and generate basic reports.</li><li>Maintain accurate documentation of customer inquiries and resolutions in our systems.</li><li>Collaborate with team members to ensure consistent service quality.</li><li>Adhere to company policies and procedures for data privacy and customer handling.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Crandon, Wisconsin on a contract basis. In this role, you will provide outstanding service to clients and ensure smooth application processing. This position offers an opportunity to work in the non-profit sector while utilizing your customer service and administrative skills.</p><p><br></p><p>Responsibilities:</p><p>• Process applications efficiently and accurately, ensuring all required information is complete.</p><p>• Respond to inquiries and provide detailed assistance to clients over phone and email.</p><p>• Manage inbound and outbound calls, addressing client needs and concerns promptly.</p><p>• Maintain organized records and documentation for all processed applications.</p><p>• Collaborate with team members to ensure smooth workflows and consistent service delivery.</p><p>• Navigate computer systems to input, update, and retrieve data as required.</p><p>• Deliver attentive and empathetic customer service tailored to each client’s situation.</p><p>• Support administrative tasks such as data entry and order processing.</p><p>• Monitor and prioritize tasks to meet deadlines and maintain high-quality standards.</p><p>• Uphold confidentiality and compliance with organizational policies and procedures.</p>
We are looking for a dedicated and experienced Client Services Associate to join our team in Portage, Michigan. In this role, you will play a pivotal part in supporting our Client Service Managers while delivering exceptional service to our clients. The ideal candidate will be highly organized, detail-oriented, and capable of working independently to ensure client satisfaction.<br><br>Responsibilities:<br>• Collaborate with the investment team to prepare portfolio recommendations and documentation for client meetings.<br>• Participate in client meetings and manage follow-up tasks to ensure seamless communication.<br>• Facilitate the onboarding process for new clients by collecting necessary information and completing required paperwork.<br>• Update and maintain client records in the organization's system, ensuring all data is accurate and current.<br>• Process client requests promptly and accurately, including beneficiary updates, address changes, account transfers, required minimum distributions (RMDs), and money movements.<br>• Execute trades based on recommendations provided by the investment team.<br>• Coordinate with custodians, fund companies, and other financial institutions to address transactions and resolve account-related issues.<br>• Input client information into financial planning software and assist in the analysis and preparation of presentations.<br>• Uphold strict confidentiality of client information and comply with all regulatory standards and guidelines.
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
<p>Stable client within the legal industry seeks a tech savvy, Client Service Coordinator with strong communication skills. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, generating client invoices, distributing incoming mail and packages, forwarding onboarding documents, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>How you will make an impact</p><p>· Assist and welcome visitors</p><p>· Manage client records and documents</p><p>· Assist with administrative support</p><p>· Provide client/vendor support/management</p><p>· Calendar Management</p><p>· Generate email correspondence</p><p>· Review Legal Agreement/Contracts</p><p>· Document Management</p><p>· Resolve transaction discrepancies</p>
