We are looking for a Business Development Analyst to join a fast-moving sales organization supporting growth initiatives in Minneapolis, Minnesota. This is a Contract position focused on research, prospect intelligence, and sales support that helps the team identify opportunities and strengthen account coverage. The role partners closely with sales and operations colleagues to uncover decision-makers, organize data, and improve outreach effectiveness in a high-energy environment.<br><br>Responsibilities:<br>• Conduct targeted market and account research to identify potential opportunities, key stakeholders, and organization-specific business needs.<br>• Build and maintain lead intelligence that supports outreach efforts, using AI-assisted research methods and multiple data sources to improve prospecting quality.<br>• Assist sales representatives with renewal-related activities across a large portfolio of active prospects and customer accounts.<br>• Prepare clear, accurate account insights that help the team prioritize outreach and tailor sales conversations.<br>• Organize and validate prospect and account information within tracking tools and databases to support reliable reporting and follow-up.<br>• Collaborate with sales and sales operations team members to support day-to-day pipeline activity and evolving business priorities.<br>• Use tools such as Microsoft Outlook and networking platforms to support communication, coordination, and prospect discovery.<br>• Provide ad hoc research and data support that helps the team stay aligned with performance goals and revenue targets.
<p>Our client is seeking an IT Support Technician to support workstation deployment, device imaging, asset management, and end-user technology readiness. </p><p>This role is ideal for an IT professional with hands-on experience supporting desktops, laptops, and device deployments, or a highly motivated IT support professional looking to grow their skills in Microsoft Intune and endpoint management.</p><p>The primary focus of this role is staging, imaging, configuring, and deploying end-user devices while maintaining accurate asset records and ensuring a smooth technology deployment experience. The individual may also assist with service desk activities, including hardware troubleshooting, printer support, equipment upgrades, and workstation replacements.</p><p>Key Responsibilities</p><p>• Configure, image, stage, and deploy desktops, laptops, and mobile devices for end users.</p><p>• Support workstation lifecycle management, including new deployments, upgrades, refreshes, and replacements.</p><p>• Utilize Microsoft Intune to deploy operating system images, applications, updates, and configurations.</p><p>• Assist with endpoint and workstation management within an Intune-managed environment.</p><p>• Maintain accurate asset inventory and device tracking records.</p><p>• Support software deployment and installation activities.</p><p>• Perform testing and quality assurance checks prior to device deployment.</p><p>• Document deployment activities, configurations, and inventory updates.</p><p>• Assist with routine service desk requests, including: </p><p>o PC and laptop troubleshooting</p><p>o Printer setup and support</p><p>o Peripheral installation and configuration</p><p>o Hardware upgrades and replacements</p><p>o Basic software support</p><p>• Track and manage work requests through ticketing and asset management systems.</p><p>• Follow established IT security, compliance, and operational procedures.</p><p>Other duties as needed</p>
<p>On behalf of our manufacturing client, Robert Half Talent Solutions, Technology Practice is seeking an IT Support Specialist to support a fast-paced manufacturing and distribution environment.</p><p>This role is responsible for ensuring business-critical technology remains operational across warehouse, logistics, and production environments.</p><p>The ideal candidate will have a strong foundation in desktop support, hardware troubleshooting, Active Directory administration, and operational technologies such as RF scanners and Zebra printers.</p><p>Responsibilities</p><ul><li>Support and configure RF scanners and handheld devices</li><li>Troubleshoot and maintain Zebra label printers</li><li>Perform workstation imaging and deployments using SCCM and/or Intune</li><li>Support Office 365 users and related technologies</li><li>Administer Active Directory accounts, permissions, and password resets</li><li>Troubleshoot network connectivity issues including DNS, DHCP, and related services</li><li>Utilize ServiceNow or similar ticketing systems to track and resolve incidents</li><li>Document troubleshooting steps, resolutions, and support procedures</li><li>Provide hands-on support to warehouse and manufacturing operations</li></ul><p><br></p>
<p>Our client is seeking an IT Support Analyst to provide Tier 1 and Tier 2 support in a Microsoft-focused environment. This role is responsible for troubleshooting technical issues, supporting end users, managing accounts and devices, and ensuring a positive customer experience.</p><p><br></p><p><strong>Day-to-Day Responsibilities</strong></p><ul><li>Resolve 10-15 support tickets per day</li><li>Provide Tier 1 and Tier 2 desktop support</li><li>Troubleshoot hardware, software, and access issues</li><li>Provision and deploy laptops, workstations, and mobile devices</li><li>Manage user onboarding and offboarding</li><li>Administer Microsoft 365 accounts and licenses</li><li>Support Active Directory user management and permissions</li><li>Assist with Identity & Access Management (IAM) and MFA support</li><li>Provide SharePoint access and basic troubleshooting</li><li>Escalate complex issues and collaborate with IT team members</li></ul>
We are looking for a detail-oriented IT Support specialist to deliver responsive technical assistance and maintain smooth day-to-day technology operations for employees in California. This Contract position is ideal for someone who enjoys solving end-user issues across devices, applications, and access management while contributing to a dependable support environment. The role will work closely with internal IT teams to handle device setup, user lifecycle support, security-related tasks, and operational improvements.<br><br>Responsibilities:<br>• Deliver hands-on support for end users experiencing issues with Windows and macOS computers, accessories, and common workplace technology.<br>• Diagnose and resolve problems involving Microsoft 365 tools such as Outlook, Teams, OneDrive, and SharePoint to minimize disruption to daily work.<br>• Administer user access by assisting with account setup, password support, and application permissions through Entra ID, Active Directory, and Okta.<br>• Support endpoint management activities including device enrollment, configuration updates, software distribution, and compliance actions using Microsoft Intune.<br>• Investigate and address technical issues related to hardware, installed applications, network connectivity, printers, and meeting room equipment.<br>• Prepare, image, deploy, replace, and troubleshoot laptops and other assigned devices to support employee productivity.<br>• Coordinate IT tasks tied to employee onboarding and offboarding, ensuring timely setup and recovery of systems and equipment.<br>• Contribute to patching efforts, endpoint remediation, and other security-focused activities to help maintain a stable and secure environment.<br>• Manage incoming service desk requests with accurate documentation, clear user communication, and timely escalation of advanced issues to specialized teams.<br>• Assist with operational IT initiatives such as onboarding readiness, hardware refresh efforts, and other client services projects as needed.
<p>We are looking for a detail-oriented Desktop Support specialist to provide reliable technical assistance for end users in Ledyard, Connecticut. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, supporting day-to-day IT operations, and delivering responsive service. The role focuses on maintaining desktop systems, troubleshooting Windows-based devices, and helping staff stay productive through effective technical support.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide hands-on support for desktop computers, workstations, and related peripheral equipment across the organization.</p><p>• Diagnose and resolve hardware, software, and operating system issues affecting Windows 10 devices and user productivity.</p><p>• Configure, deploy, and maintain desktop and laptop systems, including standard setup and imaging activities for new or replacement equipment.</p><p>• Support user account administration tasks within Active Directory, including access updates, password assistance, and basic account maintenance.</p><p>• Respond to technical support requests in a timely manner, document issues accurately, and communicate solutions clearly to end users.</p><p>• Perform routine maintenance, upgrades, and troubleshooting for desktop hardware to ensure dependable performance.</p><p>• Assist with the installation, configuration, and testing of standard business applications on end-user devices.</p><p>• Contribute to device lifecycle activities such as equipment preparation, replacement coordination, and workstation refresh efforts.</p>